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Unit title: International Marketing for Tourism and Travel Credit points: 20 Unit code: MKT456 FHEQ level: 6 School/ Service: Unit designation: Traditional Programme group: Business, Law and Communications International Tourism and Events Unit delivery model: CD Max & Min Student no.: N/A TOTAL STUDENT WORKLOAD Students are required to attend and participate in all the formal timetabled sessions for the unit. Students are also expected to manage their directed learning and independent study in support of the unit. PREREQUISITES AND CO-REQUISITES: None UNIT DESCRIPTION This unit introduces travel and tourism as an internationally important market in which the natural focus of management activity is on the exchange transaction between visitors (demand side) and the business sectors and destinations that compete to supply their needs (supply side). The unit treats tourism as encompassing travel for business, social and many other non-holiday purposes as well as for holiday. It looks at travel and tourism from the marketing perspective, applying marketing theories and concepts specifically at this service sector and proceeding to develop an international perspective. Relevant sectors covered will include international marketing of destinations, air transport sector, tour operator sector and travel agency sector. The unit places a heavy emphasis on cultural implications for international marketers, the question of adaptation or standardisation of the marketing mix and the concept of globalisation. The aim is to develop a cosmopolitan attitude in the student, as being a successful international marketing manager is as much about the right frame of mind as about knowledge. LEARNING OUTCOMES On successful completion of the unit, students should be able to: Knowledge and Understanding K1 Critically review key marketing concepts and theories relevant to tourism and travel within the dynamic international marketing context. Cognitive Skills C1 Use theoretical constructs to analyse the trend in globalisation, the role of culture in international marketing and the arguments in favour of and against the standardisation of the total offering in international markets. Practical and Professional Skills P1 Conduct in-depth research and prepare international marketing plans including appropriate recommendations regarding strategy and entry modes. Transferable and Key Skills T1 Articulate complex ideas in a succinct, well structured manner to suit the needs of the audience, using technology as appropriate. AREAS OF STUDY Introduction to the marketing of international tourism and travel Globalisation and other major environmental changes and their impact on sectors of the Travel and Tourism Industry (eg.hospitality, air transport, destinations, tour operators etc.) Understanding and using the marketing mix in international tourism and travel Standardisation Vs adaptation of the tourism and travel (the 7 Ps) Global branding The significance of culture to the international marketer International marketing planning and strategies International marketing research Ethical considerations in the international marketing of tourism and travel LEARNING AND TEACHING STRATEGY Lectures will develop and discuss key concepts. Directed learning of key texts, journals and articles will provide the basis for discussion and evaluation of core concepts and issues. Case study material, news clinics and student-led discussions on specific topics and issues will develop the ability to critically analyse and evaluate international marketing strategies and options. Case studies, journals and articles will be used in lectures and tutorials for critical analysis, discussion and assessment. The range of case studies, journals and articles studied and discussed will develop the ability to apply and evaluate international marketing and strategies. Formative evaluation will be ongoing and blended into the above. There will be timetabled sessions where students will receive formative feedback on both their assessments. In- class interactions and formative feedback will develop the ability to reflect critically on own decisions made and those of others and devise strategies for improvement. ASSESSMENT STRATEGY The assessment tools allow the student to demonstrate their ability to meet the learning outcomes. The essay will allow the student to investigate and develop their research and analytical skills by exploring and discussing the impact of major marketing environmental changes on a sector of the International Tourism Industry. This is very much an individual piece of work where key changes are justified in terms of the magnitude of their impact. Students will be required to discuss plans of their essays during timetabled sessions in order that formative feedback can be given. The group presentation will require students to develop expertise in project planning, group work, secondary research, country analysis and develop arguments to support their chosen market entry strategy for establishing a new business in an international market. In real life the formulation of an effective marketing strategy involves much discussion hence the relevance of group work for this particular assessment. Real understanding and effective decisions can only be achieved after considerable discussion and debate. Assignment workshops for the presentations will be timetabled to ensure sufficient formative support. Normally students will be marked as a group and this will be undertaken in line with Faculty guidance. ASSESSMENT AE1 weighting: assessment type: length/duration: online submission grade marking anonymous marking: AE2 weighting: assessment type: length/duration: online submission grade marking anonymous marking: 60% Essay (Individual) 2,500 words Yes Yes No 40% Presentation (Group) 40 minutes No Yes No Aggregation of Marks The marks for the two elements of the assessment will be combined to arrive at a final unit mark. Re-assessment Arrangements The referral for the group presentation will consist of an individual written assignment in the form of an essay. The learning outcomes for this essay are in line with those for the presentation so, in many ways, it will be a written version of the presentation. The referral for the essay will be another essay covering the same learning outcomes. Unit Author: Christopher Edwards Date of version: March 2015 Unit history: Unit Approved/Year Implemented/Code Unit modified/Year Implemented/Code Unit modified/Year Implemented/Code March 2015 2015/16 MKT456