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In service of His Divine Grace A.C. Bhaktivedanta Swami Prabhupada Founder Acharya of the International Society for Krishna Consciousness A Marketing Presentation by GBD His Divine Grace A.C. Bhaktivedanta Swami Prabhupada Founder Acharya of the International Society for Krishna Consciousness “Personal realization does not mean that one should, out of vanity, attempt to show one’s own learning by trying to surpass the previous ācārya. He must have full confidence in the previous ācārya, and at the same time he must realize the subject matter so nicely that he can present the matter for the particular circumstances in a suitable manner. The original purpose of the text must be maintained. No obscure meaning should be screwed out of it, yet it should be presented in an Interesting manner for the understanding of the audience. This is called realization.” Srimad Bhagavatam Purport, 1.4.1 Developing a Marketing Mindset Developing a Marketing Mindset What is “Marketing”? M a r k e t i n g i s t h e a c t i v i t y, s e t o f i n s t i t u t i o n s , and processes for creating, communicating, D e l i v e r i n g , a n d e x c h a n g i n g o ff e r i n g s t h a t h a v e value for customers clients, partners, and society at large. (American Marketing Association) Developing a Marketing Mindset What is “Marketing”? ISKCON Marketing is all the activities, set of institutions and processes for creating, communicating, delivering a n d e x c h a n g i n g o ff e r i n g s t h a t b r i n g people closer to Krishna. Developing a Marketing Mindset What is “Marketing”? Or in short, ISKCON Marketing: Bringing people closer to Krishna Developing a Marketing Mindset From the Seven Purposes of the original ISKCON corporation: “ To s ys t e m a t i c a l l y p r o p a g a t e s p i r i t u a l k n o wl e d g e t o society at large and to educate all peoples in the t e c h n i q u e s o f s p i r i t u a l l i f e … ” & “ To p r o p a g a t e a consciousness of Krishna as it is revealed in the B h a g a wa t G i t a a n d S r i m a d B h a g a wa t a m . ” Definition of propagate: Spread and promote ( a n i d e a , t h e o r y, e t c . ) wi d e l y. Developing a Marketing Mindset What is the ultimate goal of Marketing? Marketing should be all about attracting and r e t a i n i n g p r o f i t a b l e c u s t o m e r s t o yo u r b u s i n e s s . (McGraw Marketing) Developing a Marketing Mindset What is the ultimate goal of Marketing? ISKCON Marketing is all about attracting and retaining people to Krishna Consciousness. Developing a Marketing Mindset Market-driven or Product-driven? A m a r k e t - d r i v e n a p p r o a c h s t a r t s b y f i n d i n g o u t wh a t p e o p l e a r e l o o k i n g f o r, wh a t t yp e o f p e o p l e t h e y a r e , a n d wh a t we c a n d o t o s e r v e t h e m ( o u t s i d e - i n ) . A product-driven approach takes an existing product and searches for people to accept it ( inside-out). The market-driven approach is generally more successful. Developing a Marketing Mindset The Eight “C’s” Core Competencies Customers Competition Collaboration Creativity Content Communication And ultimately Connection Developing a Marketing Mindset The Word of Mouth Pyramid Positive Reputation & Image Negative Reputation & Image Developing a Marketing Mindset Marketing Management, not Marketing “ Manglement” (or almost as bad, auto pilot) Developing a Marketing Mindset Creating a Learning Universe Developing a Marketing Mindset Last point on Marketing Mindset An d e s p e cia l l y i m p o r ta nt fo r w h e r e w e a r e in o u r m a r k eti ng d e ve l o p me nt: • S t a y o r g a n i z e d , c l e a r, a n d h a v e a d i r e c t i o n • Strategic Marketing Plan • Executing & Leading • PDSA – Plan – Do – Study - Act Developing a Marketing Mindset HARE KRISHNA! T h a n k yo u v e r y m u c h . All glories to Srila Prabhupada!