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EASTERN ACADEMIC FORUM Discussing About Marketing Methods Innovation in New Era MA Zhiping, TANG Ping Management Department, Beijing Youth Politics College, 100102 [email protected] Abstract: This paper proposes that it is quite important to do some marketing innovation in New Era. First introduce the necessary and the definition of marketing innovation, marketing innovation is essential for the survival and development of enterprises, marketing innovation refer to the process of aiming at changing or innovating marketing elements. After the analysis of the advantages of electronic commerce, mobile electronic commerce and the internet brand management, then put forward the Marketing Innovation methods: E-mail marketing, Database marketing, Virus-sales marketing, Partnership Marketing, Network PR and Blog marketing. In conclusion, in order to win the competitive advantage, enterprises must innovate their marketing methods. Keywords: Marketing innovation, Enterprises, Internet, New era 1 Introduction Marketing innovation is essential for the survival and development of enterprises. The traditional marketing means can not meet the standards of the need of the new era. In new era Electronic Commerce has attracted more and more enterprises and users because of its openness, easy to participate in, interesting contents. Marketing Innovation concepts refer to the process of aiming at changing or innovating marketing elements, including the attitudes, ideas and management principles adopted by the enterprises involved in dealing with interests among themselves, customers and society in marketing campaign. 2 The Advantages of Electronic Commerce and Mobile Electronic Commerce The Internet provides a flexible and dynamic marketplace to exchange goods, services, and information with consumers and business partners; it is becoming increasingly important for businesses to use the Internet to reach new markets. The greatest business advantage of being online is the ability to markets products both locally and globally. With the smart mobile phones popularization, people attach importance to the mobile Electronic commerce. The big promise of wireless networks is the mobility that is offered to users. Apart from C-autonomy, mobility is the other main factor that determines the network architecture. That is, user can drive through several cells and be able to continue a phone call or data connection without interruption, even if the base station servicing the device is changed maybe several times. This is facilitated by the so-called hand-over mechanism. The following list offers some reasons for companies to participate in electronic commerce: 2.1 Low entry and transaction cost MEC (most economic control) applications take advantage of mobile communications to offer to consumers and businesses. A company can establish itself on the Internet and open for business with a relatively small investment. Thousands of companies operate simple inexpensive sites that are successful in their markets. Dealing with customers over the Web, whether to process orders or to attend to customer support is cheaper than traditional marketing methods. For example, if we want to buy some books, the price in Amazon will cheaper than the traditional bookstore. 2.2 Access to the global market and online distribution With a traditional business, the target market may be the local community or with a higher advertising 104 EASTERN ACADEMIC FORUM budget, it may extend to neighboring communities. The Web enables businesses to distribute data and software online. Additional benefits as opposed to traditional e-commerce applications. 2.3 Efficient information communication Internet is the information super highway, enterprises can use internet to collect the user’s information, especially the individuation information, and react quickly. The same way transfer the product and service information to the users. Mobile phones users can be reached at anytime, regardless of their location. Make it possible that users are immediately notified about particular events. It also enables the delivery of time-sensitive information whose value depends on its timely use. 2.4 Personalization The information, services and applications available in the Internet today are enormous. It is thus important for users to receive relevant information. Furthermore, custom is a key issue in using mobile devices because of the limitations of the user interface in terms of size and resolution. 3 The Analysis of Internet Brand Management in New Era To adapt to the revolution of brand management of “C” marketing epoch, the enterprise have to change their traditional brand managing strategies. 3.1 Changing the brand management concept The Internet has changed market competition modes. The enterprise should pay more attention to customers’ demand, instead of trying to defeat their competitors. Brands entering the virtual space should understand better of brand consumers` features and their changing demands to make it a basis for finding out and approaching customers, and finally giving them the optimal brand experience. Besides, due to the complete brand displaying space provided by Internet, the contact between brand and consumer has become more frequent and closer, which is also a new challenge for brand managers. They have to focus on contact details between brand and consumer, and always give consumer pleasant experience. It is these dribs and drabs that gradually form into the brand profile in consumers` mind. The enterprise should manipulate traditional and Internet channels to execute the survey aiming at internet brand position and brand strategy establishment, and gets to know the consumer feedback positively in the process of brand popularizing. 3.2 Keeping on innovating technique application and marketing strategies An enterprise should focus on innovating technique application and marketing strategies, to innovate and strengthen its brand profile continuously and also leave an up-dated profile in consumers` mind. Internet is a brand new space with infinite potential, so the enterprise should practice more and try more, besides monitoring and summarizing the effect when they are employing Internet, and finally establish its suitable technique application and marketing mode gradually. 3.3 Trying to create the most perfect brand experience for consumers Internet makes the contact between consumer and brand closer, but meanwhile, it makes it more challenging for building Internet brand, because the brand have to leave consumer a pleasant experience during every contact with consumer. For Internet brand, no matter how the technique advances, the basic principle which targeting different consumer’s proper, effective and pleasant consumption demand will never change. 4 Discussing About Marketing Innovation Methods in New Era Internet Promotion is a new job. Scientific management plays a vital role in the success. On the 105 EASTERN ACADEMIC FORUM foundation of correcting appraisal of the Internet promotion, adjustment on the deviation of the goal is a guarantee to obtain the desired promotion effect. At the same time, in the promotion process, to strengthen the information communication, coordination and the comprehensive management are essential to improve the performance. 4.1 E-mail marketing E-mail is a recognized and highly efficient, low-cost means of online promotion. However, e-mail marketing and spam are often linked by people. Currently, spam has caused widespread concern in the industry. Junk mail has become a public hazard in the information society. Therefore, the implementation of e-mail marketing license must pay great attention to the following questions: Intentionally concealing or forging information of internet e-mail envelopes intentionally are forbidden; Without recipient’ agreement explicitly, do not send Internet e-mails which contain commercial advertising to them; If the Internet e-mail contains commercial advertising content, the mail should be marked “advertisement” or “AD” words before e-mails title information; After the recipient agrees to receive internet e-mail which includes commercial advertising content expressly, if they refuse to accept it continually, the sender must stop sending Internet e-mail. 4.2 Internet database marketing Database Marketing is a combination of database technology and marketing organic form, and it is also called one-to-one marketing. Internet Database Marketing is an interactive marketing approach. Through unique marketing media and marketing channels (mainly the Internet), it can source and collect the information of the potential clients, and keep the communication and commercial in computer databases. It will provide more timely information for users to reach new clients’ potential demand, so as to strengthen their relationship with customers. Also it helps companies improve marketing methods and marketing strategies, so that they can understand the market and seize the market, which means they can better meet market demand. 4.3 Virus-sales marketing In the computer world, “virus” is connected with the word “frightening”. However, the virus-sales marketing of network is not through the dissemination of computer viruses. Virus-sales marketing describe marketing methods by speedy dissemination of information. This method seizes the psychological characteristics of the Internet user. Through a demagogic means of marketing, it stimulates Internet users to use the Internet to send marketing information, which are transmitted by the rapid reproduction resulting in hundreds of millions of readers. The speed of transmission and spreading like a computer virus is how the name of Virus-sales marketing comes out. Virus-sales marketing methods are: Fully mobilize the public’s enthusiasm through various means; Use “free” to attract customers; Adoption of the “oral transfer” dissemination of information; Provide valuable and easily-spread information; The use of interpersonal networks to disseminate information. 4.4 Partnership marketing Partnership Marketing is a business model based on new Internet technology, and the importance of maintaining strong partnership must be fully award of. Partnership marketing permission overcomes the shortcomings of the traditional business model. Enterprise should have a clear and full understanding of the new business model, and go all out for partnership marketing. In this model, the goal is no longer enterprise-finding-customer, but customers-choosing-business. Sophisticated consumers are involved with several similar companies, and therefore businesses should meet the needs of clients through the design of the advertising and promotional activities to influence customer behavior. With time’s process of the establishment of partnership, company will receive, collect and analyze customers’ information, such as the number, types, and features of customers. Companies can use this information to design better advertising and promotional activities. Not being aware of this and no corresponding measures, 106 EASTERN ACADEMIC FORUM the company will lose its competitive edge and will be gradually phased out. Consumers are not passive recipients; on the contrary, they will not take the initiative to participate in the advertising and promotion. Therefore, the traditional means will face strong challenges. The company which does not meets customer expectations will be removed from customer’s partnership portfolio and maybe permanently. 4.5 Network PR Enterprise PR is not a simple advertising and vulgar public relations, but an important means of enterprise integration with the external environment. The primary goal of Enterprise PR is to establish a higher profile and reputation in the community, thus it can sell large quantities of products. The basic objectives of Enterprise PR and Network PR are the same. But Network PR achieves this goal through a web site promotion. Using the web site has interactive features. Establish a network’s community of public relations by using online meetings. Website can provide enterprises with various forms of network meetings. Release news and information through their websites. Create client-oriented and one-way-mail list. To create of the press page so that the site became a useful source of reporters. Strictly monitor public comments about company from various forums. 4.6 Blog marketing Blog is a new form of network sharing after E-mail and BBS. Blog marketing is realized through the blog website or blog forum to contact blog writers and visitors. It is a marketing activity which uses customer’s personal knowledge, interest and life experience to disseminate information. Blog marketing carries the following characteristics: Blog marketing is based on written statement; Blog business information has a variety of advantages; Blog marketing can bring potential users directly; Blog marketing is low-cost and effective. Blog mainly uses characters and shares smaller space, and can be easily stored for a long time. The format and language are decided by writers’ discretion instead of being strictly restricted. Users can more easily find such blog content through search engines. Through the blog, adding some enterprise content information appropriately. Company can easily achieve the purpose of promoting the website. This promotion expense is even lower than that of competitive ranking promotion, meanwhile without increasing cost of the promotion of the website yet upgrading the website visited. 5 Conclusion With the increasing popularity of networking technology, Electronic Commerce has changed the way of the buying and selling, it takes a lot of advantages to us, in order to better satisfy customer’s personal and diversified demand and win the competitive advantage, enterprises must innovate their marketing methods in new era. References [1]. Hu Yuhui. Marketing Innovation in Internet Time. North Economy and Commerce 2007. 11: 63~65 (In Chinese). [2]. United Nations Commission on International Trade Law, Working Group IV (E-commerce), Thirty-ninth Session. Legal Aspects of E-commerce—Electronic Contracting: Provisions for a Draft Convention. A/CN.9/WG.IV/WP95, 2002. 3: 11~15. [3]. Booth R. Konsynski, Andrew Whinson, et al. Managing Interest Rate Risk in Banking Institution. Eur. J. Opl Res, 1989: 302~313. [4]. TjianAK. Finally. A Way to Put Your Internet Portfolio in Order. Harvard Business Review, Feb, 2001. 107