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Nonverbal Cues Convey Messages
about Feelings/Relationships
Nonverbal Cues Convey Messages
about Feelings/Relationships
Nonverbal Communication

A system of symbolic
behaviors that include
all forms of
communication
except words
Relates to Verbal Communication

Reinforces a verbal
message – interview
behavior
Relates to Verbal Communication

Contradicts a verbal
message
Relates to Verbal Communication

Acts as a substitute
for a verbal message
Characteristics of Nonverbal
Communication




Subconscious – Awards Ceremony
Contextual – Man pushing by you at a
hospital
Ambiguous – Person with arms crossed
Cultural – Eye Contact
Spatial Communication




Intimate Distance - Up to 18 inches from
your body
Personal Distance – 18inches to 4feet
Social Distance – 4 feet to 12 feet
Public Distance – 12 feet and further
Territory



Do you sit in a particular place in class
each day?
Do you decorate or personalize your
locker?
Your territory sends message about you:

Disorganized, organized, I don’t/do like it here
Kinesics

The use of the body in communication

Dress & Grooming
Posture
Muscular Tone & Tension
Movement
Gestures (Tapping)

Eye Contact

Laughter




Time Communication


Time management shows how much you
care (or don’t care) about a project, your
grade, etc.
Learn to say “no”
Other Distractions



Artifacts: articles or adornments you use
to decorate yourself or your surroundings
(jewelry, pictures, clothing)
Weird or bright color
Fragrance or odor
Creating A Professional Image



Confidence – even when you don’t believe
it
Poise – knowing how to behave in any
given situation with any type of people
Assertiveness