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Verbal and Nonverbal Messages Unit 1 Section 2 Vocabulary • • • • • • • • • • Body language Connotation Cues Denotation Dialect Intimate space Jargon Masking Paralanguage Personal space • • • • Public space Slang Social space Standard American English • sublanguage Activity 1: Nonverbal Cartoon • Using the handout, write in each frame the dialogue you think fits the depicted action. • Observe expressions, postures, and actions of the characters. Comparing Verbal and Nonverbal Language VERBAL MESSAGE “That’s hilarious.” “Do it now!” NONVERBAL CUES Smiling, laughing Pounding on desk No verbal Nodding or answer (in shaking the response to “Did head you get the tickets?” “Great haircut Spoken in an you got there.” unfriendly tone FUNCTION Complements verbal message Emphasizes verbal message Replaces verbal message Contradicts verbal message Activity 2: Exploring the Effects of Verbal and Nonverbal Messages • Think of a short verbal message to send to a partner. (Ex. “I’ve got to leave now,” “Please don’t say that.” “Where’d you get that sweater?”) • Express the same message verbally three times. • Each time, change your nonverbal message to convey a different meaning. Understanding Verbal Language • Analyzing Language – Language is a system – Language is symbolic – Language is conventional – Language is learned. – Language changes. Common Ways That Language Changes SOURCES OF CHANGE EXAMPLES Words come from other languages Spanish: canyon, tornado Native American: raccoon, persimmon Chinese: typhoon, ketchup Whole words are put together to create new meanings Busybody, downfall, lifesaving, videotape, skateboard Words are blended to create new meanings Smoke + fog = smog Motor + hotel = motel New words are needed for new objects and ideas Microchip, artificial intelligence, laser, killer bees Meanings of words change Meanings of nice over six hundred years: “foolish,” “strange,” “lazy,” “modest,” “precise,” “dainty,” and “pleasant” ACTIVITY 3: Exploring the Meanings of Words • In a group of two or three, choose one of the following words. Discuss what you think the word means until your group can agree on a definition. Check your definition. Then find the earliest meaning of the word. • amuse hobby stew • bread silly temper • forlorn Understanding Shades of Meaning • Denotation – Dictionary meaning of a word – Ex. Quarter = “1/4 of a dollar”; “area or section of a city” • Connotation – Hidden meaning of a word, association that the word arouse – Ex. Dog, mother, etc Adapting Language to Specific Situations • Standard American English • Sublanguages – Jargon • Specialized vocabulary that is understood by people in a particular group – Slang • Recently coined words or old words used in new ways – Dialect • Regional or cultural variety of language differing from SAE in pronunciation, grammar and word choice Sublanguages Type Examples Appropriate Use Inappropriate Use JARG ON Television: sound bite, talking head Football: punt, nose guard, goal When speaking to people in a particular group that uses that jargon When speaking outside that particular group SLAN G Newly coined words: nerd, hassle, bummer Old words used in new ways: awesome, hot, cool, dude When speaking in informal situations When speaking in formal occasions DIALE CT Pronunciation: greassy/greazy Dog/dawg Grammar: you/ youse, y’all Word choice: pail/ bucket, When communicating with other who use that dialect When speaking for formal occasions ACTIVITY 4: Analyzing Slang • Working with your group, make a list of 10 slang expressions (CLEAN!) you hear frequently. • Then ask your parents or grandparents for five slang expressions they used when they were young. • Share with the class and compile two lists, one of common slang expressions popular today and one from the past. • What expressions appear on both lists? • What conclusions can we draw from this? HOW TO Use Language to Present the Best Possible You • Use words carefully • Understand the connotations of words • Use language that is appropriate to the communication setting • Improve your language Analyzing Body Language • Facial expressions – masking • • • • Eye contact Gestures Posture Movement Type Communicating with Body Language Examples or Functions meanings Facial expression Winking, making eye contact, raising an eyebrow, smiling, frowning, sneering Can help show feelings or substitute for or reinforce verbal message Eye contact Looking the other person in the eye while speaking or listening Can indicate honesty, sincerity, can demonstrate intensity of interest Gestures Nodding, shrugging, pointing, gesturing to show size, shape, etc. Can replace words in some messages; can emphasize verbal message Posture Standing tall and sure; slumping Can covey attitude, such as confidence or dejection Movement Walking with a quick, lively step; dragging the feet Can enhance the impression you want to make 24 HOUR SILENCE • Write about your experience during the 24 hour silence assignment. • What was the most challenging part? • What was the easiest part? • What did you learn about yourself? • What did you learn about how you communicate? ACTIVITY 5: Using Body Language to Express Emotion • In a group of 5 or 6 people, act out a situation in which each person uses body language to express strong emotion. • The situation could be stubbing a toe, dropping car keys into a sewer, finding a dollar on the ground, bringing home good (or bad) grades, or winning a prize. • Act out the scene for the class. ONLY NONSENSE SYLLABLES ALLOWED. NO REAL WORDS. • Analyze how the characters used body language to covey the message. Evaluating the Message Your Appearance Sends • Appearance can be interpreted by others as a clue to your interests • Appearance can be interpreted as expressing a person’s attitude toward another person, especially when a specific kind of attire is expected. • Appearance can be interpreted as a sign of a person’s self-regard. ACTIVITY 6: Analyzing a Picture for Nonverbal Cues • With your team, study the picture you brought without speaking. • Then jot down three to five adjectives for each photo, such as lively, warm, sympathetic, etc. • Discuss the similarities and differences in your lists. • Discuss why you chose the adjectives you chose. Analyzing Paralanguage • Type of nonverbal communication that involves using voice variation and nonword sounds to accompany a verbal message. • Three types: – General sound of the speaker’s voice • • • • Pitch Volume Rate Quality or tone Analyzing Paralanguage – Speaker’s use of pauses • Indicate uncertainty • Create suspense • Add emphasis – Speaker’s use of non-word sounds • Extraneous sounds such as “um”, “well,” “you know” to fill gaps in spoken comments • These are considered non-words when they have no real meaning in the context of the verbal message ACTIVITY 7: Using Paralanguage to Communicate Meaning • Copy this dialogue: – – – – – “How are you?” “Great. How about yourself?” “Just fine.” “I’ve got to be going now.” “I’ll catch you later.” • Using paralanguage clues create three scenarios – 1st: speakers really like each other – 2nd: speakers don’t particularly like each other but are just being polite – 3rd: speakers really dislike each other Identifying How Environment Affects Communication • Color – Some colors have a stimulating effect, while others have a calming effect • Lighting – Low lighting vs. bright lighting – Fluorescent lighting • Sound – Soft music vs. loud music – Loud or distracting noises Identifying How Environment Affects Communication • Space – Intimate space • Up to 18 inches between you and other people • Reserved for family members and close friends • Dictated by custom; may vary country to country – Personal space • 18 inches to 4 feet • Most conversations with acquaintances Identifying How Environment Affects Communication • Space – Social space • 4 to 12 feet • Distance for interviews and formal conversations – Public space • Beyond 12 feet • Public speeches, oral readings, etc. ACTIVITY 8: Analyzing an Environment • Select three communication environments. • Describe the color, lighting, sound, and space in each environment. • How do these features contribute to or detract from the communication setting? • How do these features differ from one environment to another? HOW TO Use Nonverbal Communication Effectively • Use body language that supplements what you want to say. • Make sure your appearance is in keeping with what you want to accomplish. • Make sure that the sound of your voice is in keeping with your message. • If possible, create an environment that is suitable for the kind of communication you want. Review Questions Unit 1 Section 2 1. 2. 3. 4. What are the functions of nonverbal communication? Define verbal language. List five important features of it. List four ways the English language changes. What is the difference between denotation and connotation? 5. Why is it important to communicate in Standard American English? When is it appropriate to use nonstandard English? 6. How can you improve your use of language? 7. What are five ways that body language communicates messages? 8. What is paralanguage? 9. List and explain the four types of space, or distance, that affect communication.