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Marketing Marketing Ms. Smith So…what is Marketing anyway? Marketing is the process of planning, pricing, promoting, selling, and distributing ideas to create exchanges that satisfy customers. Broken into 2 categories: Goods: tangible items that satisfy your needs and wants. Services: intangible items that satisfy your needs and wants. Take a look around this room. What is being marketed to you? Every product brand just wants to be recognized by consumers, whether it be through design, colors, or price. The 7 Functions of Marketing Distribution: the process of deciding how to get goods in customers’ hands. 1. What stores will sell your merchandise? Financing: getting the money that is necessary to pay for set-up. 2. Where will you get this money from? Marketing Information Management: to gather, store, and analyze information about customers, trends and competing products. 3. How will they get this information? Pricing: based on costs and what competitors charge for the same product. 4. How much customers are willing to pay? functions continued… 5. Product/Service Management: maintaining and improving a product or a product mix in response to market opportunities. Are we keeping up-to-date with trends? 6. Promotion: the effort to inform, persuade, or remind potential customers about a business’s products. How will we advertise? 7. Selling: determining client needs and wants and responding through planned, personalized communication. Who and how will we sell our products? With a partner, you are to identify the 7 functions of marketing for a product or service of your choice. Then, research its: Distribution Financing* Marketing Information Management* Pricing Product/ service management Promotion Selling Include the information you gather into a poster, depicting each function! Use bullet points within boxes to organize information. You MUST have at least 5 bullet points for each! All people who share similar needs and wants and who have the ability to purchase a given product. Consumer Market: consists of consumers who purchase goods/services for personal use. This market is interested in products that will: Save them money Make their life easier Improve their appearance Create status in the community Industrial Market: business-to-business (B-to-B) market includes all businesses that buy products for use in their operations. Goals & objectives of this market relate to: Improve productivity Increase sales Decrease expenses Market Share: a company’s percentage of the total sales volume generated by all companies that compete in a given market. Target Market: the group of people most likely to become customers of a product or service. Customer Profile: lists information about the target market, such as age, income level, ethnic background, occupation, attitudes, lifestyle, and geographic residence. Includes the four basic marketing strategies called the 4 P’s: Product: features, brand name, packaging, service, and warranty are all part of the development of a product. Place: getting the product into the customer’s hands. Knowing where one’s customers shop. Price: the amount of which to charge customers. Promotion: how potential customers will be informed of a company’s products, including the message, the media selected, special offers, and the timing of the promotional campaigns.