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Target Marketing & Segmentation through Research Objectives for Doing Research To help define positioning and strategy To provide a basis for making decisions about campaign ideas To provide a basis for final decisions about the suitability of a campaign to run To help advertisers understand the impact of advertising after it has run When To Research?: Planning Stage Research The objectives at this stage are to identify At whom should the advertising be aimed? 1. • Helps marketers develop a “richer” target market profile What makes our product unique? 2. • Important attributes; usage occasion; etc. Distinguishing Target Markets from Market Segments A market segment is a sub-population of a target market Members of a market segment share similarities with members within the group However, they differ on a specific criteria from the larger target market Criteria For Segmentation Unique Sizable Important distinctions can be made in terms of targeting variables The segment is large enough to be profitable Reachable Consumers in the segment can be reached by an appropriate marketing mix When To Research?: Planning Stage Research 3. What is the product/brand’s intended effect on the target market? – – Helps marketers identify benefits to the target market Helps to develop a brand positioning Facilitated with Consumer Insights A “nugget” of information that helps the marketer understand the consumer more deeply, simply, or clearly It has the potential to competitively distinguish one brand from another Where Do They Come From? Insights originate from a consumer perspective Opportunities for generating insights may include: experience attitudes values needs perceptions feelings Others Discovering Brand Positioning Opportunities Research facilitates discovering of the brand positioning opportunity That point or place where a the consumer insight connects with the brand insight An understanding of what the brand offers that the consumer values When To Research?: Planning Stage Research 4. What is marketing communication’s intended effect on the target audience? • • • What should be said? (message) How should it be said? (tone, delivery) Where/when should it be said (media placement) When To Research?: Campaign Development During the pre-testing stage, research can facilitate direction in terms of Creative Ideation Conceptual development (roughs) Copy development (communication) When To Research?: Copy Testing Stage Do marketing communications address the proposed communication strategy? Recall: Jenny Craig Example “Willpower in my pocket” When To Research?: Posttesting After advertising or marketing communication exposure, results should be tracked against marketing and communication objects to aid in understanding what worked and what didn’t. Caveats for Research Advertising’s effectiveness can not be evaluated in a vacuum (remember there are intervening variables) Copy testing is an aid to decisions, it should not be the decision in an of itself.