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MARKETING ESL 105 Presenters: Hsiao, Hsin-Yuan Lin, Yu-Chun Instructor: Lyra Riabov Presentation Outline Marketing Definition Four P’s IKEA’s Marketing Strategy Conclusion References The Definition of Marketing The movement of goods and services from manufacturer to customer in order to satisfy the customer and to achieve the company’s objective Four P’s Elements: Product, Price , Placement, Promotion Short-range Goal: the four P’s work together to help position products and services correctly, and make sure sales can be more effective. Long-range Goal: satisfy the targetcustomers and achieve the company’s objectives. Four P’s Product: the full bundle of goods and services offered to the customer. Including: R&D, researching, testing Price: how much you charge for your product or service. Pricing Options: above, with, or below market Four P’s Placement: where and how your product is distributed and sold to the customer Channel of Distribution: Manufacturer → Wholesaler → Retailer → Customer Promotion: communication between buyer and seller Including: personal selling and advertising Four P’s Marketing Mix: marketers identify their target market and adjust the four P’s to arrive at a mix that the customer will prefer over competitors. Product Price Consumers Placement Promotion About IKEA Found: in Sweden in 1943 Multinational: more than 200 stores in 32 countries, four continents , including USA, Russia, Hong Kong, Spain, Taiwan… -The IKEA Group owns 180 stores in 23 countries. -The other 22 stores are owned and run by franchisees outside the IKEA Group in 14 countries (as of October 2004). Employees: 84,000 co-workers and operates in 44 countries. About IKEA Finance: sales for the financial year 2004 (1 September 2003 - 31 August 2004) totaled 12.8 billion euro (15.5 billion USD) Vision: a better everyday life , low price is the focus The Target Market of IKEA Middle-class, young people who Like innovation, fashion, and new stuff Like changing and enjoying life Four P’S of IKEA Product Offer a wide range of home furnishings with good design and function Typical IKEA style: simple , direct , natural, unrestricted Flat packs and assemble by yourself Four P’S of IKEA Price Pricing option: below market Contract out: around 1,500 suppliers in 55 countries Fixed price way: pricing before designing Four P’S of IKEA Placement Direct marketing way: reducing the channel of distribution Global sales net: more than 200 markets and shops allied in 32 countries Logistics system: IKEA has 27 distribution centers in 16 countries Four P’S of IKEA Promotion Catalog Marketing : - mail-ordering house - 145 million copies were printed in 48 editions and 25 languages - a promise of the price and products and helping systematic purchase Four P’S of IKEA Promotion TV advertisement appeals: - innovation - change - fashion - colorfulness - variety Four P’S of IKEA Promotion Creating a relaxed environment - Kid's Ballroom - Feeding and Changing rooms - IKEA restaurant - Showroom Four P’S of IKEA Promotion Slogan: affordable solutions for better living Appeal: Young People of all ages affordable solutions for better living Conclusion Target market research plays an important role in marketing. Every marketing strategy and activity stands on the four P’s and target customers. Marketing activity affects product, price, placement, and promotion References MARKETING Mc Dougal And Arden, “Chapter 2: Marketing,” BUSINESS CONCEPTS Heinle And Heinle, 1993 MARKETING Vetrano And Oxford, “Chapter 6: Marketing,“ TAPESTRY: LET’S TALK BUSINEE ADVANCED Heinle And Heinle, 1995 THE KEY TO ADVERTISING IKEA Beglar, David, “The Keys To Advertising,” CONTEMPORARY TOPICS Pearson Education E L T, 1993 http://www.IKEA.com http://www.ikeagroup.ikea.com/corporate/about_ikea/index.html