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PROMOTION This is any form of communication used to draw attention to a product. Use it to gain new customers or retain existing ones. AIMS OF PROMOTION 3 aims: 1. To persuade customers to buy 2. To inform customers about the product 3. To remind customers about a product ABOVE-THE-LINE PROMOTION This is using independent media. Basically it is about advertising. ADVERTISING 1. 2. 2 Types Informative – used to tell customers about products, whether new or modified. Persuasive – used to get customers to buy a product. Normally qualitative information. DIFFERENT METHODS MEDIUM TV Daily Papers ADVANTAGES National coverage Reaches wide group Dynamic National DISADVANTAGES Expensive Target wrong areas coverage Can be expensive Belief in papers Only read by High attention value particular groups Market segments identified. MEDIUM Radio Cinema Outdoor Media ADVANTAGES DISADVANTAGES Less expensive than TV Captive audience Message Combines visuals, sound and colour Can target locally Limited High May visual impact Frequently seen by passers-by Wide choice of location is only in sound Hard to reach target market Listeners may lose interest market coverage Expensive go unnoticed Can be expensive. CONTROLS ON ADVERTISING Advertising Standards Authority (AQA) Independent Television Commission (ITC) Pressure Groups Trades Descriptions Act (1968) PRODUCT ENDORSEMENT Famous celebs/sports people are paid to wear and use a particular product. Advantages include: Gives a good image of the firm Consumers may buy to be like the celebs Increases sales if personality is successful Consumers associate products with that person Disadvantages include: High costs involved Image can suffer if personality has a problem Choice has to be made carefully to ensure right image is portray PRODUCT PLACEMENT Paying for the firm’s products to be used in a film or TV programme. BELOW-THE-LINE PROMOTION This is controlled directly by the business. It allows the firm to target the consumer they hope will want to buy their products. SALES PROMOTIONS 2 types 1. Into-the-Pipeline Used to increase sales to shops and help them sell the product. Includes: competitions, point of sale materials, sale or return, staff training, credit facilities, bulk buying discount. Out-of-the-Pipeline 2. Used to help trade outlets persuade customers to make a purchase. Includes: free trial packs, bonus packs and money off coupons, loyalty cards, competitions