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Welcome to MT140
Introduction to Management
Unit 8 Seminar
Ethics and Social Responsibility
Agenda
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General Questions and Announcements
Introduction
Discuss process of making ethical decisions. / Questions and Answers
Recognize the components of a diversified workforce/ Questions and
Answers
Define and discuss sexual harassment/ Questions and Answers
Recap
Unit Assignment Q & A
Conclusion of Seminar
Ethics
• Ethics
-The system of rules
that governs the
ordering of values
3-3
Telling the Truth and Lying: Possible
Outcomes
Table 3.1
3-4
It’s a Personal Issue
• Most of us believe we are ethical but most have
unconscious biases that favor ourselves and their own
group
3-5
It’s a Personal Issue
• Managers often:
-Hire people who are like them
-Think they are immune to conflicts of interest
-Take more credit than they deserve
-Blame others when they deserve some blame
themselves
3-6
It’s a Personal Issue
• Is it ethical to:
-Shop online during company time?
-Using office equipment for personal use?
-Read personal emails while at work?
3-7
It’s a Personal Issue
Besides lost productivity, employers are most concerned
about:
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computer users introducing viruses
•
leaking confidential information
•
creating a hostile work environment by downloading
inappropriate Web content
3-8
Ethics
• Ethical issue
-Situation, problem, or
opportunity in which an
individual must choose
among several actions
that must be evaluated
as morally right or
wrong
• Business ethics
-The moral principles
and standards that
guide behavior in the
world of business.
3-9
Ethical Systems
• Moral philosophy
-Principles, rules, and values people use in
deciding what is right or wrong
• Universalism
-The ethical system stating that all people
should uphold certain values that society
needs to function.
3-10
Corporate Ethical Standards
• Ethical leader
-One who is both a moral person and a moral
manager influencing others to behave
ethically.
3-11
Ethics Programs
• Compliance-based ethics programs
-Company mechanisms typically designed by
corporate counsel to prevent, detect, and
punish legal violations.
3-12
Ethics Programs
• Integrity-based
ethics programs
-Company mechanisms
designed to instill in
people a personal
responsibility for
ethical behavior
3-13
The Business Costs of Ethical Failure
Figure 3.2
3-14
Corporate Social Responsibility
• Corporate social
responsibility
(CSR)
-Obligation toward
society assumed by
business.
3-15
Corporate Social Responsibility
• Economic
responsibilities
-To produce goods
and services that
society wants at a
price that
perpetuates the
business and
satisfies its
obligations to
investors.
• Legal
responsibilities
-To obey local, state,
federal, and relevant
international laws
3-16
Corporate Social Responsibility
• Ethical responsibilities
-Meeting other social expectations, not written
as law.
3-17
Corporate Social Responsibility
•
Philanthropic
responsibilities
-Additional behaviors
and activities that
society finds desirable
and that the values of
the business support.
3-18
Managing Diversity
• Involves recruiting, training, promoting, and utilizing to
full advantage individuals with different backgrounds,
beliefs, capabilities, and cultures.
• Understanding and deeply valuing employee
differences to build a more effective and profitable
organization.
• Valuing the connections that arise and develop between
diverse employees.
Components of a Diversified Workforce
Figure 8.1
8-20
Diversity Today
• Diversity
-Differences that include religious affiliation,
age, disability status, military experience,
sexual orientation, economic
class, educational level,
lifestyle, gender, race,
ethnicity, and nationality
8-21
Gender Issues
• Glass ceiling
-an invisible barrier
making it difficult for
women and
minorities to move
beyond a certain
level in the
corporate hierarchy
8-22
Gender Issues
• Sexual harassment
-Conduct of a sexual
nature that has
negative
consequences for
employment.
8-23
Sexual Harassment
• Quid pro quo
harassment
-Submission to or
rejection of sexual
conduct is used as a
basis for employment
decisions
• Hostile environment
-Occurs when
unwelcome sexual
conduct has the effect
of unreasonably
interfering with job
performance or
creating an intimidating
or hostile, working
environment
8-24
Basic Components of an Effective
Sexual Harassment Policy
8-25
Recap
• In this seminar, we have discussed:
-The process of making ethical decisions
-The components of a diversified workforce
-Sexual harassment in the workplace
Assignment Questions and Answers
There are three graded assignments in Unit 8:
1.Review
2.Discussion Assignment
3.Dropbox Assignment
Are there questions concerning how you are expected to
complete and submit these assignments?
Review
• Don’t forget that you can take the Review as often as you
need to prior to the Tuesday midnight deadline until you get
the score that you desire.
Discussion Assignment – Unit 8
• Scenario: One Sandwich Blitz location is near a public assistance housing
complex, which is populated by a large segment of displaced natural
disaster victims, many of whom are of various ethnic minority groups.
While sales are still good, this location has been the target of two armed
robberies over the past year. Some employees have voiced their concern
over working at this particular location. Local community leaders have
urged Dalman and Lei to keep this location open and told them about a
local neighborhood improvement initiative designed to make this
neighborhood safer and more attractive. Sandwich Blitz has one more year
left on a five-year lease agreement.
Refer to textbook; then discuss the concept of corporate social
responsibility as it applies to this scenario.
Make sure to discuss the following:
Based on your reading on Corporate Social Responsibility what should Lei
and Dalman do in this situation? In your response make sure to refer to
textbook material.
Dropbox Assignment – Unit 8
• This week's Assignment consists of viewing a scenario
about Sandwich Blitz, Inc., reading an article about
integrity in leadership, and writing a two-page doublespaced paper.
• Click on the Action icon to witness and ethical dilemma
faced by Dalman and the details for this assignment. Then
click on the Guidelines icon to read all the requirements for
this week's assignment.
• Submit your assignment to the Unit 8: Assignment
Dropbox.
• For additional help on using the Dropbox, click on the
Dropbox Guide link under the Academic Tools tab.
Thank You for Attending!