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Curriculum Vitae Personal Details Jean-François Bucas 2nd October 1980 25 Ashbrook house, Sallymount avenue, Ranelagh, Dublin 6 [email protected] +353 86 176 98 22 Professional Experience Jul – May 2011 Systems Administrator – Dublin Institute for Advanced Studies Dealing with wide range of day-to-day issues and long term systems management - Monitoring with Nagios - Graphing with Munin, Cacti, SmokePing - IPv6 deployment for servers and desktops on various platforms - Servers Virtualization (Xen, KVM, VirtualBox, ESX, VMWare ) - Development of a multi-vlan bridged firewall (BASH based) - Development of a cross platform backup system (BASH based) - Documentation Organisation and Wiki auto-generation (BASH based) - VPN access with OpenVPN - DNS with BIND - Transparent-proxying with Squid/ebtables - eduroam with Freeradius - VLAN organisation - Phones – VoIP with Asterisk - LDAP based authentication with OpenLDAP - Mail servers with Postfix or Zimbra - Websites development (PHP, SQL) - Deployment of websites ( Joomla and Zencart based ) - Thin-Clients for Windows and Linux – energy saving - Rock Cluster installation/management - Scientific and administration - user support Sep – Jun 2008 Technical Support Engineer – Symantec ( IRL – Dublin ) Dealing with High-End Products on global queues / Gold, Platinum customers - Gateway Security : Firewall appliance - Security Information Manager : Events collector and correlator appliance - Entreprise Security Manager : Compliance and vulnerability assessment Workshop teacher : BASH scripting – beginner and advanced Dec – Aug 2007 Technical Support Engineer – Symantec ( IRL – Dublin ) Dealing with French, Dutch / Gold, Platinum customers - Symantec Enterprise Anti-Virus (administration, troubleshoot) Previous Experiences Apr – Nov 2006 Level 2 Agent Resolution – HP ( IRL – Dublin ) Dealing with French, Belgian & German Total users 's escalations - Active Directory management - Administrative software test and validation process - Initiative : Development of a VBS-WSH script to improve the productivity of the whole team – still in use today - 5 agents team work March 2006 Team Coach – HP ( IRL – Dublin ) Coach for 40 Level 1 agents - Training and supervision of the Level 1 team Aug – Feb 2006 Level 1 Technical Support Agent – HP ( IRL – Dublin ) Dealing with French Total users 's issues - Answering technical and procedural phone calls, case management – customer care - Troubleshoot Windows XP, Lotus Notes, Office, Active Directory Mar – Jul 2005 Technical Support Representative – ClientLogic ( IRL – Dublin ) COLT network - user support for Europe and Global markets - Answering phone calls, case management – customer care Jun – Jul 2004 Java development – Code Lutin ( FR – Nantes ) ReStructured Text file format parser - Designing, implementing and testing of a non regular grammar parser - Converting RST to formats such as XML, HTML May – Jul 2003 Java development – Code Lutin ( FR – Nantes ) Code generation of an XMI model with Eclipse - Finding and Writing Java software for handling XMI model May – Jul 2002 Delphi development – Code Lutin ( FR – Nantes ) - Two management software : a clothes shop & a video library Education 2007 Linux Professional Institute Certification 1 - Linux Installation & Package Management - GNU & Unix commands and documentation - Devices, Linux File systems, File system Hierarchy Standard - Kernel - Boot, Initialization, Shutdown and Runlevels - Shells, Scripting, Programming, and Compiling - Networking Fundamentals and Networking Services - Administrative Tasks and Security 2002 – 2004 Maîtrise informatique – Equivalent to Master first year in computer sciences - Computer design and System architecture - Network layers, infrastructure, and programming - Mathematical logic, formal calculus - Basics of Unix server administration Specialized in algorithms for artificial intelligence and biology 1998 –2002 DEUG MIAS university degree Physics, mathematics, chemistry with specialisation in computer sciences 1998 Baccalauréat – French leaving certificate Skills System IT Language Unix / Debian, Ubuntu, Gentoo, CentOS, FreeBSD / Microsoft Windows XP/2003 BASH, Java, C++, SQL, MIPS, Caml Self-taught : Pascal, C, Asm, PHP, XHTML, VBS-WSH Network Hardware Experience in administration with large networks IP networks installation and maintenance with Linux and Windows PC mounting, setup and maintenance, network cabling Human French (native), English (fluent) - Spanish, Latin, Japanese, Chinese Language Personal Projects ASM Eternity II puzzle Solver - code generation (using FreePascal) - multi threads to use multi core CPU - Linux kernel interfacing DNA Symantec programming contest – Organica Cell replication – DNA-like programming VBS-WSH Active Directory Query Tool and Application Launcher – Windows ASM, C++ 3D Puzzle Solver – SDL & OpenGL – Linux & Windows C++ Gphoto ’s driver for the Kodak EZ200 camera (reverse engineer of the protocol) C++ Simple image viewer with lots of small features – SDL & OpenGL – Linux C++ Implementation of Ukkonen ‘s algorithm to build suffix tree in linear time – Linux Java Security agent AI in a labyrinth – Linux & Windows ASM Simple network client/server application to transfer file – Windows API Pascal Operating System : DelphineOS – Platforms x86 – Hosted on www.sourceforge.net Personal Culture Interest Movies, music, current affairs and news Entertainment Drums, Juggling (6 balls), Chess, Video Games Characteristics - Able to act on my own initiative - Quick self-learner and intensive troubleshooter - Very good organisational skills May 2011