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Two-Sided Markets with a Negative Network E¤ect: Radio, Advertisers, and Audiences Sheila M. Campbelly Economics Department Boston College February 4, 2006 Abstract Recognizing commercial radio (and advertiser-supported media more generally) as a two-sided market with a negative network e¤ect presents a means to evaluate the welfare e¤ects of regulatory and technological changes. Listeners would prefer to hear fewer advertisements, while advertisers want to reach as many listeners as possible. It is necessary to consider the actions of all three types of actors to analyze the radio market – individuals who decide what to listen to and what to consume, …rms that sell goods to individuals and purchase advertising from radio stations, and radio stations that broadcast programming to attract listeners and sell advertisements to …rms. This rare uni…ed approach provides a more thorough assessment of the industry’s impact on social welfare. In this framework, an increase in the number of radio stations – more competition – does not necessarily improve social welfare. Heightened competition among radio stations reduces the amount of advertising on each station, resulting in a lower surplus in the goods market. In general, the net welfare e¤ect of radio station competition depends on the relative importance of individuals’listening and consumption choices. In the speci…c case considered here, the market will provide more stations than is socially optimal when it is costly to broadcast quality programming. Many thanks are due to Professors Richard Arnott and Frank Gollop for their helpful comments. All errors are mine. y Economics Department, Boston College, 140 Commonwealth Ave., Chestnut Hill, MA 02467. E-mail: [email protected] 1 1 Introduction The commercial radio industry in the United States has undergone exceptional change in the last decade, largely as a result of regulatory reforms. New technologies like digital and satellite radio will require commercial radio to adapt yet again. The responses of both regulators and broadcasters have a potentially large e¤ect on social welfare, since the more than 13,800 stations broadcasting in the U.S. had more than 90% of Americans over the age of 12 tuning in at least once each week in 2004 (Arbitron 2004). Recognizing the radio industry as a two-sided market with a negative network e¤ect provides a way to evaluate the welfare e¤ects of past and proposed regulatory changes and to project how radio broadcasters might position themselves to compete in the advent of new alternatives. In a two-sided market, value can only be created if a …rm sells to two distinct types of consumers who purchase di¤erent but related goods. Demand by each customer type depends in part on the other side’s consumption, so that each side of the market creates a network e¤ect for the other side. Credit card payment networks are a common example, as they must sell services to both retailers and consumers. Much of the existing literature on two-sided markets assumes that they are all like credit cards, where each side of the market generates a positive network e¤ect for the other side, so that each side’s demand is increasing in the size of the other group’s customer base, all else equal. Two-sided markets may also include a negative network e¤ect. The broadcast and print media, and radio in particular, are the primary examples. A radio station sells to two groups of customers –listeners and advertisers –each of whose demand depends on the extent of demand on the other side of the market. A larger listening audience creates a positive network e¤ect for advertisers, who would like to reach as many potential buyers as possible with their commercials. However, when audience members judge advertisements to be a nuisance (Becker and Murphy 1993, Berno¤ et al. 2003), they will prefer broadcasts that air fewer commercials, all else equal –the negative network e¤ect. This paper provides an assessment of commercial radio’s social welfare e¤ects by examining the industry in the context of two-sided markets. In addition to the interaction between listener demand and advertiser demand, it also includes the e¤ects that carry through to the market for consumer goods –the products featured in the advertisements aired on the radio stations. The existing literatures on two-sided markets, media economics, and the economics of advertising, treat listeners, advertisers, and radio stations in isolation. The contribution of this paper is that it uni…es these markets, providing a more complete picture of agents’interactions and social welfare. This uni…ed approach that includes all the decision agents –radio stations, advertisers/goods producers, and listeners/consumers –leads to interesting …ndings on the e¤ects of competition among radio stations. In the symmetric equilibrium developed here, the presence of more radio stations results in fewer advertisements on each radio station, though this does not necessarily improve social welfare. More competition may spur stations to improve the quality of 2 their broadcasts, which listeners appreciate but is costly for radio stations. The e¤ects of competition among radio stations carry through to the market for consumer goods. When there are fewer advertisements to in‡uence consumer demand, a smaller surplus is generated by the exchange of these products. The overall e¤ect of increased competition on welfare depends largely on the relative importance of advertising to an individual’s listening and consumption decisions. The question of the optimal degree of competition in the market is an important one for the radio industry in the United States.1 There are a limited number of radio frequencies available in any geographic market, and their usage is regulated by the Federal Communications Commission. The Telecommunications Act of 1996 relaxed ownership restrictions in radio and other media markets. Further changes to ownership regulations are now being contested in the courts. Technology also presses the question of how many outlets are optimal, as the move from analog to digital transmission makes more channels available to radio broadcasters. In addition to providing insights on the optimal degree of competition, this model may, with some extensions, address the question of how …rms in a twosided market with a negative network e¤ect might compete with a one-sided product market that excludes the side that produces the negative e¤ect. With dual positive externalities, this would be impossible, since neither side of the market reaps any bene…t without the other –a credit card is of no use to a consumer if no retailers accept it. In the case of a negative network e¤ect, however, one group of customers might pay to avoid the others. Some publications are entirely subscriber-supported. Internet sites like Salon.com and Slashdot.org o¤er readers a choice between an ad-free paid subscription and viewing advertisements to access content. The emergence of satellite radio and premium cable TV channels also suggests that there are cases where the customer who produces the negative network e¤ect may be excluded from the market. Much of the existing theoretical literature in media economics and two-sided markets considers only monopoly or duopoly market structures. While this may be a reasonable …t for some types of two-sided markets, even within the media, broadcast media markets typically include many more than two …rms.2 Though there has been a signi…cant concentration of station ownership since passage of the Telecommunications Act of 1996, there are still many outlets in radio and television, especially cable television. If advertising-supported Internet sites are also considered to be two-sided, then the idea of a market dominated by one or two players appears even less realistic. The model presented here o¤ers the monopoly case, then generalizes it to allow a large number of …rms. The following section reviews some of the relevant literature. Section 3 outlines a model of a monopoly broadcaster and monopoly consumer goods 1 Other concerns expressed in discussions of media competition include the degree of local control of media outlets and the value of a diversity of voices in arriving at the truth (Stucke and Grunes 2001). 2 Local newspaper markets in the United States are increasingly home to only one or two papers, so that a monopoly or duopoly market structure seems a reasonable match for them. 3 producer to highlight the central problem of a two-sided market. A parameterized version of the model is presented next. Section 5 introduces competition in both broadcasting and consumer goods markets. The …nal section discusses extensions and concludes. 2 Literature Review Three distinct areas o¤er insights into the operations of two-sided markets with a negative network e¤ect. An emerging literature looks at two-sided markets directly, focusing on the dual positive network e¤ects case. The media economics literature has tended to present advertising as creating disutility for broadcast media consumers. Finally, the vast advertising literature, which seeks to understand the e¤ect of advertising on consumer utility, suggests a role for advertising in the market for consumer goods that two-sided markets and media economics literature have often ignored. 2.1 Two-Sided Markets Armstrong (2005) and Rochet and Tirole (2003) provide overviews of the twosided markets literature and reach similar results. Armstrong focuses on twosided markets with dual positive network e¤ects. In a competitive two-sided market, the platform …rm sets prices for each side of the market so that one group of customers subsidizes the other’s participation. The subsidized type is the group of customers that generates a larger network e¤ect for the other side or has a more elastic demand. The presence of two-sided positive network e¤ects may either push the industry toward monopoly or push prices down on both sides of the market as …rms struggle to compete with each other. Rochet and Tirole reach similar conclusions regarding the cross-subsidization of the two customer groups. Most markets with any network externalities will be organized as two- (or more) sided markets unless the two sides of the market are able to coordinate purchases or agree on a contract for side payments between the two groups. Rochet and Tirole deem such a bypass of the two-sided market structure unlikely given the transaction costs involved. If either group faces a …xed cost to access the two-sided market, a two-sided market structure is even more likely. Evans and Schmalensee (2005) point out some of the challenges for antitrust analysis of two-sided markets. Pricing to one side of the market below the marginal cost of that side is not necessarily predatory in a two-sided market, and therefore not a relevant standard by which to judge whether the …rm is acting in an anticompetitive manner. Instead, the nature of a two-sided market in and of itself may limit the exercise of market power by the platform …rm, as gains on one side of the market may be competed away on the other side. 4 2.2 Media Economics Much of the media economics literature points to a negative network e¤ect in a two-sided market by characterizing advertising as a nuisance to media consumers. This arises most often in work on the broadcast media and, more recently, the Internet. The print media is often excluded from this characterization because print ads may be more easily avoided and need not interrupt media consumption. In addition, print ads may convey more information than TV or radio ads, as they can o¤er more detailed information on the price and characteristics of the product advertised and provide explicit instructions on how to contact the seller. Becker and Murphy (1993) suggest that advertising on TV and especially radio should be considered an annoyance to the audience. Several recent media economics works characterize advertising as a nuisance. A common feature is to characterize the pro…t-maximization problem in terms of viewer-advertisement combinations. That is, prices of advertisements are set per viewer or listener reached, and demand is in terms of viewer- or listener-ad minutes. Anderson and Coate (forthcoming) model a TV station’s program and advertising choice under monopoly and duopoly market structures to …nd the conditions under which the socially optimal levels of programming and advertising will be provided. They …nd that the market may over- or under-provide both programming and advertising, depending on how the bene…ts to goods producers from advertising compare to the nuisance cost to the audience. Masson, Mudambi, and Reynolds (1990) consider audiences as “factors of production” that are sold to advertisers. They assume there is one market price of advertising per viewer, and allow broadcasters to di¤er only in the quantity of advertisements aired. Still, they …nd that the negative e¤ect advertising has on audience size will limit the decline in the price of advertising as competition increases in the industry. Cunningham and Alexander (2003) present a media market with an arbitrary number of …rms with no restriction to monopoly or duopoly cases. The audience is modeled as a representative consumer, indi¤erent between broadcasters that devote the same fraction of time to advertising. The level of advertising does not directly enter an individual’s utility function, but is modeled so that an increase in advertising raises the opportunity cost of consuming non-ad broadcasting. 2.3 Economics of Advertising There is a vast literature on the economics of advertising. Bagwell (2005) o¤ers an extensive survey of the literature, highlighting the leading theoretical and empirical works of the last century. Bagwell sorts the literature into three camps o¤ering di¤erent views of the e¤ects of advertising on demand, utility, and social welfare –the informative, persuasive, and complementary perspectives. Informative advertising serves to let consumers know information about a good that enables them to make purchases that better match their true preferences. Advertisements, usually provided by producers free of charge to consumers even though they may be willing to pay for them, transmit information 5 about a good – its existence, location, quality, price, or other characteristics. By lowering search costs for consumers (Butters 1977, Stigler 1961), informative advertising tends to improve social welfare, with the post-advertising utility function used as a metric. Persuasive advertising is not generally welfare-improving, and may in fact be anticompetitive. Braithwaite (1928) di¤erentiates between "true" selling costs that a producer incurs in order to get its product to consumers and spending on advertisements that aim only to convince consumers the product is more valuable than it really is, thereby increasing demand for the product. Persuasive advertising may create brand loyalty or spurious product di¤erentiation, reducing competition (Kaldor 1950) or erecting barriers to entry (Comanor and Wilson 1967). Dixit and Norman (1978) …nd advertising may be excessive under a range of market structures, even when ex post utility is used to gauge the welfare e¤ects. The complementary school takes issue with the changing tastes that both the informative and persuasive perspectives assume (Stigler and Becker 1977). Tastes are instead assumed to be stable, with advertisements changing the prices of goods and their value to consumers, as utility is measured with respect to characteristics, not goods. Advertising enters directly into the consumer’s utility function, and more advertising makes goods more valuable to consumers. Becker and Murphy (1993) adopt this perspective and recognize that advertisers compensate radio and television audiences with programming but do not fully integrate this into a welfare analysis of advertising. 3 The Problem of a Two-sided Market Three sets of agents participate in this market. Radio stations broadcast programming, which appeals to listeners, and sell advertisements to goods producers. Advertisers produce and sell consumer goods and purchase advertisements to encourage listeners to purchase their goods. Listeners enjoy broadcasting that is interrupted by advertisements and purchase the goods and services advertised on the radio. Although radio listeners consider advertisements a nuisance, those same advertisements do in‡uence listeners’consumption decisions. The game can be broken down into four stages: 1. Stations choose a location based on the distribution of potential listeners over the market space. 2. Each station decides how many advertisements to o¤er for sale to goods producers and the quality of the broadcasting it will air. 3. Each goods-producing …rm maximizes pro…ts by simultaneously setting the price of the consumer good it sells and purchasing advertising time on radio stations. 4. Listeners decide whether to tune in to the radio or not. An individual who opts to listen chooses a station by taking into account each station’s 6 set of characteristics and the total amount of advertising on each station. Listeners are also consumers, and base their demand for consumer goods on the prices of the goods and the set of goods they hear advertised on their chosen radio station. This analysis focuses on stages two through four. The …rst stage, where stations choose their locations, is not modeled here. The case of one radio station and one consumer goods producer will be most convenient to highlight the central points of the two-sided market problem. The more interesting (and arguably more realistic) case of competition in both broadcasting and consumer goods markets appears in section 4. 3.1 Listeners/Consumers With only one radio station to choose from in the monopoly case, an individual decides to listen to the radio only if the net utility from listening exceeds the reservation utility, which here is set to zero. The individual knows how much advertising the station airs. This assumption is not especially unrealistic, as listeners are likely to have good expectations about the amount of advertising on a radio station based on past experience or on public claims the station makes (Arbitron and Edison Media Research 2005). Though the advertising an individual hears will in‡uence consumption behavior, the listening choice and consumption choice are modeled separately. One explanation is that the listening choice is made according to ex ante preferences, before the individual has been exposed to advertising. Consumption choices, made after the individual has listened to the radio and heard advertisements, are made according to an ex post utility function. An alternative interpretation is that although listeners know how many ads they will hear when tuning in to a station, they do not know what products will be advertised. Though this may be unrealistic in the case of a monopoly consumer goods producer, it will be more compelling when a large number of consumer goods producers are purchasing advertisements. Either argument ensures that an individual’s decision to listen may be modeled without including the utility she will enjoy from consuming the advertised goods. 3.1.1 Listening Demand The net utility an individual gains from listening depends on the amount of advertising heard and on how closely that station’s programming matches the individual’s ideal set of characteristics. With a monopoly radio station, the choice is between listening and not listening. An individual will choose to listen, then, if V = V (q; a; z) > 0 (1) where q is a measure of the quality of programming aired on the station, a is the number of advertisements aired on the radio station, and z is the station’s distance from the individual’s ideal location in characteristics space. V increases 7 in q and decreases in both a and z, since both detract from enjoyment of the broadcasting. Given V and the distribution of the potential listeners over the characteristics space, the number of listeners who tune in to the radio station is de…ned as L = L(q; a) (2) with Lq > 0, Lqq < 0, La < 0, Laa > 0. It is assumed there is no time constraint for listeners. With the population normalized to a size of one, the number of non-listeners is 1 L(q; a). 3.1.2 Consumption Both listeners and non-listeners are consumers, though their consumption patterns di¤er a great deal. Utility from listening, considered in the previous section, is separable from utility from consumption. Two types of consumer goods are available – the advertised good, x, and all other goods, which here are condensed into a numeraire good x0 that is provided competitively. The nonlisteners purchase only the numeraire good, while listeners purchase a mix of the advertised and the numeraire good. Firms choose to advertise in the expectation that advertising will increase demand for their products. If this advertising is informative or complementary, it also has the potential to improve consumer surplus and welfare. Advertising may instead be distortionary, diverting demand by warping a consumer’s perceived utility to di¤er from his true utility. Bagwell (2005) discusses these cases in an extensive review of the advertising literature. Advertising enters the consumer’s perceived utility function in such a way that more advertising leads to more demand for the advertised good. How advertising does this –whether by better informing the consumer or by distorting preferences – will eventually be important for social welfare, but is immaterial at this point. The representative listener’s consumption decision is summarized as: max U 0 x ;x = U (x0 ; u(x; a)) = x0 + u(x; a) subject to x0 + px (3) I This money-metric utility function produces no income e¤ects. The resulting demand function for good x depends on the price of the good, p, and a, the amount of advertising for the good that the listener hears. Price and advertising are assumed to in‡uence demand in the following ways, with subscripts denoting partial derivatives: x = x(p; a) xp < 0; xpp 0 xa > 0; xaa < 0 xpa = xap < 0 8 (4) Individuals who choose not to listen to the radio station also purchase consumer goods. Since they have not heard any advertisements, however, their purchases are restricted to the numeraire good, x0 . Non-listeners, then, spend all their income on the numeraire good. 3.2 Advertisers The goods producer maximizes its pro…ts by jointly setting the price of its good and choosing how much advertising to purchase. The pro…t function of the producer of the advertised consumer good di¤ers from the traditional expression in two fundamental ways. The total quantity of goods the producer sells is L(q; a)x(p; a), or the number of listeners who hear the advertisement times the demand by a representative listener. There are two components to the …rm’s costs –the traditional production costs, C(Lx), and the cost of advertising –the number of ads, a, times the price charged by the radio station, r. The marginal cost of production is constant or increasing. The advertiser’s objective is to set a price and purchase advertisements to maximize pro…ts: max = pL(q; a)x(p; a) p;a C(L(q; a); x(p; a)) ra (5) The advertiser’s …rst-order conditions implicitly de…ne the optimal price and advertising combination. p C0 p ra pLx = = x 1 = pxp "x:p p C0 ("x:a + "L:a ) ("x:a + "L:a ) = p "x:p (6) (7) The …rst-order condition for price (6) is the standard pro…t-maximization condition for a monopolist. In (7), the …rst-order condition for advertisements, the expression ("x:a + "L:a ) is the elasticity of total demand (Lx) for the advertised good. This term is positive, as it corresponds to the …rm choosing to operate and advertise such that total demand is increasing in advertising, where @(Lx) @a > 0. While the …rst-order conditions will determine the optimal solution to the advertiser’s problem –the pro…t-maximizing levels of p and a to choose –comparative statics show how the advertiser will respond to changes in the radio ln g station’s pricing of advertisements. Let bgb = dd ln h and de…ne h D "C 0 :Lx "x:p (1 "x:p ) 2"x:p "xp :p h i 2 "x:a "xa :a + "L:a "L0 :a + 2"C 0 :Lx (1 "x:p ) ("x:a + "L:a ) "x:p "x:a "xp :a "C 0 :Lx (1 "x:p ) ("x:a + "L:a ) 2 According to second-order conditions, D > 0.3 3 Under the assumption that second-order terms are relatively small, the second-order con- 9 As a result, pb rb b a rb ("x:a + "L:a ) "x:a = = "xp :a ("x:a + "L:a ) "C 0 :Lx "x:p (1 D "C 0 :Lx (1 "x:p ) ("x:a + "L:a ) < 0 (8) D "x:p ) 2"x:p "xp :p <0 (9) Both expressions are negative with the assumption that second-order elasticities ("xp :a and "xp :p ) are small in absolute terms and therefore do not dominate. Starting with (9), an increase in r, the price of advertising, prompts …rms to reduce their ad purchases, all else equal, much as one would expect. The price of advertising also has a negative e¤ect on price in (8), even though advertising is a factor of production for the goods producer, and an increase in a factor price would generally cause an increase in the price of the good. Here, advertising also has another role, as a driver of demand. With the increase in r causing a drop in advertising, the per-listener demand x falls. Though some gain in listeners should be expected with the lower advertising level, this drop in advertising would bring about lower total sales for the good since ("x:a + "L:a ) > 0. The pro…t-maximizing goods producer will try to stem some of the sales losses from the drop in advertising by cutting the price of the good. 3.3 Radio Stations Radio stations maximize pro…ts over the two sides of the market – listeners and advertisers. They raise revenues by selling advertisements to the consumer goods producer. These same advertisements make the station less attractive to listeners. As listeners turn o¤ the station, demand for advertising decreases, taking a bite out of radio station revenues. This balancing act between the two groups highlights the two-sided nature of the radio station’s pro…t maximization problem. It is costly for the radio station to broadcast. It must incur costs to build the station and the technology necessary to broadcast the radio signal. FCC licenses to broadcast are costly to acquire, with the cost varying with the type of signal (AM or FM) and its strength. In addition, there are ongoing costs to broadcast ditions for pro…t maximization are satis…ed so that the …rst-order conditions describe a unique local interior local maximum: @2 @p2 = p C 0 Lxpp + 2Lxp @2 @a2 = p C 0 (Lxaa + 2La xa + Laa x) C 00 (Lxp )2 < 0 C 00 (Lxa + La x)2 < 0 The Hessian is negative de…nite, as its determinant may be reduced to h i p C 0 xpp + 2xp C 00 L (xp )2 p C 0 (Laa x + 2La xa + Lxaa ) C 00 p C 0 xpp + 2xp (La x + Lxa )2 > 0 10 programming and to get listeners to tune in to the station – labor costs for on-air and technical sta¤, promotional materials to make the community aware of the station, licensing fees to musicians and other content providers, and the power to fuel the radio signal. Though radio stations have high …xed costs, they still have an interesting pro…t maximization problem to consider.4 Higher quality programming will lead to higher costs for the radio station, as it recruits more talented and more costly on-air sta¤, o¤ers more tempting promotions, and improves the strength and clarity of its broadcasting signal. Quality helps to draw listeners, and more listeners boost the producer’s demand for revenue-producing advertisements. The amount of advertising should have no e¤ect on radio station costs. A station needs the same licenses, towers, etc., to broadcast either advertisements or programs. Programming costs will feel little, if any, e¤ect from advertisements, so that the marginal cost of advertising is assumed to be zero. The radio station is a quantity setter. It is not practical to think of a station setting a price and then selling all the advertisements the market desires at that price. Practices in the radio industry (and in broadcasting more generally) suggest that stations set quantities rather than prices. Clear Channel, owner of more than 1,200 radio stations in the United States, announced in July 2004 that it would cut back on advertising minutes at its stations in a bid to improve their performance (Ives 2004).5 In the previous section, the goods producer chose the level of advertising that would maximize its pro…ts. The solution for a implied by (6) and (7) can be transformed into an inverse demand function r(L(q; a); a) that indicates the goods producer’s willingness to pay for advertising given the number of listeners on a station and the number of advertisements it airs. The radio station takes this as given in its own pro…t-maximization problem max q;a RS = r(L(q; a); a)a F (q) (10) This leads to …rst-order conditions that express the familiar monopoly result for the optimal markup over marginal cost: (rL La + ra ) a + r rL Lq a Fq = 0 = 0 (11) (12) Combining the …rst-order conditions for advertising and quality shows that the radio station chooses a quality level and an advertising level such that the price of advertisements is equal to the marginal cost of quality times the rate at which advertisers are willing to trade o¤ broadcasting quality for advertising quantity – the two variables that in‡uence the number of listeners who will be exposed 4 This paper takes up the question of pro…t maximization for a radio station after it has decided to enter the market. Fixed costs that would be important to entry decisions are therefore ignored. 5 The announcement makes no mention of corresponding increases in the price of advertisements, though it is di¢ cult to imagine why a pro…t-maximizing …rm would restrict quantity without expecting a rise in prices. 11 to an advertisement on a station: r= rL La + ra Fq rL Lq (13) The market for advertising clears in equilibrium. The demand for advertising by goods producers, summarized in the expression for barb in (9), equals the quantity of advertising supplied by the radio station according to its …rst-order conditions (11) and (12). 4 Parameterized Model The general model above describes how the agents on each side of the radio market optimize. In particular, it gives insight into how a change in the price of a radio advertisement will a¤ect the market for consumer goods. It will not, however, allow welfare comparisons. In order to obtain a better understanding of the welfare e¤ects of the radio industry, it is necessary to adopt a more parameterized speci…cation of the model. 4.1 Listeners The radio station chooses a location at any point along a circle of circumference one. Each point on the circle can be denoted by z. Potential listeners/consumers are distributed uniformly around the circle. Without loss of generality, then, the monopoly station may choose to locate at a point zRS = 0 on the circle. A listener located at point z then faces a distance of z from her ideal location. If an individual tunes in the radio, the utility from listening is V (q; a; z) = q a (zRS z)2 (14) Assuming a reservation utility of 0, the individual will only tune in if listening generates positive utility, if V > 0. As a result, individuals located within the range 1 q a 2 jzj < will listen, producing a total audience for the radio station of size L(q; a) = 2 q a 1 2 (15) As discussed in section 3.1.1, higher quality programming will draw more listeners, while more advertisements will shrink the listening audience. 4.2 Consumers An individual who chooses to listen to the radio hears all a advertisements, and therefore makes consumption choices based on an ex post utility as described in 12 section 3.1. In the decision of whether to listen or not, an individual does not consider which advertisements the radio station airs or how those advertisements will in‡uence consumption behavior. Once an individual has tuned in to the radio, however, the advertisements heard in‡uence the choice of consumer goods when maximizing utility U = x0 + (xa ) (16) subject to the budget constraint x0 + px I (17) This produces a demand function for the advertised consumer good that is not unfamiliar 1 1 a (18) x(p; a) = p Both the price-elasticity of demand and the advertising-elasticity of demand for the advertised consumer good are constant in this case: " "x:p = "x:a = 1 1 1 >1 (19) 1 (20) To simplify notation, de…ne an intermediate parameter k=( " ) and rewrite (18) as x(p; a) = ka p 4.3 " (21) Consumer goods producer The consumer goods producer sets the price of the good and chooses how much advertising to purchase from the radio station. The marginal cost to produce the good is non-decreasing according to the cost function: C(Lx) = (Lx)'+1 '+1 > 0; ' 0 (22) The goods producer knows that the radio station has L(q; a) listeners from (15) and that advertising on the radio station will generate demand for its good of x(p; a) from (18) by each of those listeners. Keeping these in mind, the goods producer maximizes pro…t max = pLx '+1 13 (Lx)'+1 ra (23) The …rst-order conditions for pro…t maximization, corresponding to (6) and (7), are [p (Lx)' ] xp + x = 0 (Lx)' ] (Lxa + La x) = r [p (24) (25) Using (21), the …rst-order conditions reduce to p r ' = = 1 1+"' (kLa ) (26) 1 " 1+"' 1 " 1+' (ka ) 1+"' L '(1 ") 1+"' L a 2 L (27) Since the number of listeners, L, is a function of both the quality of the broadcast and the amount of advertising on the radio station, both p and r, the inverse demand for advertising, are in terms of q and a. Using the intermediate parameter g, de…ned as " g k ; in the special case of a constant marginal cost of production of …rst-order conditions reduce to: p = r = (' = 0), the (28) g L a a 2 L (29) The goods producer takes advantage of its market power to set the price of the good above its marginal cost of production. With a constant marginal cost, the pro…t-maximizing price of the consumer good is de…ned entirely in terms of parameters. The …rst-order conditions implicitly de…ne the demand for advertising, a, in terms of r and q, since the total number of listeners to the station, L, is a function of the quality of programming, q, and the amount of advertising, a (see (15)). The expression in (29) shows the goods producer’s willingness to pay for advertising on the radio station is increasing in the number of listeners to the station and decreasing in the number of advertisements. 4.4 Radio Station The radio station maximizes pro…t by setting the quality of its programming and the amount of advertising to air. The station’s costs, F (q), are increasing in quality. The marginal cost of quality is also increasing, as increases in signal strength or the improvements in the quality of on-air sta¤ are likely to grow ever more expensive: F (q) = q 2 (30) 14 As in (10), the radio station’s objective is to q2 (31) = 0 = 0 (32) (33) max r(L(q; a); a)a q;a leading to …rst-order conditions, (ra + rL La )a + r rL Lq a 2 q which, in the constant marginal cost of production case described in (28) and (29), result in 2 L a 4.5 2 (1 + 2 ) 4 2 2 L3 L g 2 4 a + 2 3 La L = 0 (34) = 2 q (35) Social Welfare The social welfare produced in this two-sided market is a combination of the listener and consumer surpluses and the pro…ts of the goods producers and radio stations. SWM ON = (1 L)CSN L + L(V + !CSL ) + GP + RS (36) Utility from listening to the radio is measured as V , or the average utility across all the individuals tuning in to the radio station. Non-listeners consume only the numeraire good (see section 3.1.2). Assuming that good is sold competitively according to its constant marginal cost, it produces no consumer surplus for the non-listener and zero pro…t for the goods producer. This allows the non-listener term to fall out. Taking into account the components of pro…t and consumer surplus, social welfare reduces to SWM ON = L(V + !U ) C(Lx) F (q) (37) The parameter !, 0 < ! < 1, indicates how closely the listener’s perceived utility from consumption matches the true utility – recall the discussion from section 3.1. For ! closer to 1, the advertising may be considered more informative and less distortionary. 5 Multiple Radio Stations Transforming the model to accommodate multiple radio stations requires some revision of notation, though the general structure is maintained. The subscript i denotes the radio station, while the relevant consumer goods producer appears J P in the superscript j. In addition, Ai = aji , or the total amount of advertising j=1 on station i by all J of the goods producers. 15 5.1 Listener Demand Individuals choose whether to listen to the radio or not much as before, but may now choose between several radio stations that compete in the quality of their programming and in the amount of advertising they air. Listeners opt for the station that generates the largest utility, described as Vi = q i Ai zi )2 (z (38) All individuals are assumed to listen to one radio station. With listeners distributed uniformly around the unit circle, the radio stations locate at equal distances around the circle. With M stations, each one is located at a distance 1 from its neighbors. This symmetry results in listeners tuning in to each of M station according to the demand function Li = 5.2 M 1 + [qi M qi+1 (Ai Ai+1 )] (39) Consumer Demand As in the monopoly case, listeners’ preferences over consumption goods are in‡uenced by the advertisements they hear on the radio. Non-listeners again limit their consumption solely to the numeraire good since they do not hear any advertisements. Notation has changed slightly, according to the following: x0i xji = consumption of numeraire good by station i listener = consumption of good j by station i listener aji Ui = number of ads for good j on station i = utility from consumption by a listener to station i Listeners may consume the numeraire good as well as a set of J di¤erentiated products. Dixit-Stiglitz preferences over the di¤erentiated products are modi…ed to account for the e¤ect of advertising. A listener to station i, then, seeks to 2 3 J X 5 max Ui = x0i + 4 xji aji (40) x0i ;xji j=1 subject to the budget constraint x0i + J X pj xji I (41) j=1 Notice that (40) is identical to the utility speci…cation in the monopoly case in (16) when J = 1. Utility functions for listeners are symmetric, so that the objective function of a listener to station 1 has the same structure as that of a listener to station 2. 16 Assuming that = , so that demand for each of the J goods is independent of demand for the other advertised goods, the utility-maximizing consumer who listens to station i will demand each of the goods she hears advertised on the radio in the amounts 2 311 j ai " 6 7 = k aji pj (42) xji = 4 5 pj 5.3 Advertisers/Goods producers Advertisers seek to maximize their pro…ts by setting the price of the goods they sell and choosing the level of advertising to purchase. Each advertiser or goods producer makes and sells one good, which it may advertise on more than one radio station. The market for consumer goods is characterized by monopolistic competition along the lines of Dixit-Stiglitz. Goods producers know how consumers respond to the prices they charge and the advertising they broadcast on the radio stations –they know (42). With a constant marginal cost of production , as in section 4.3, the producer of good j aims to maxj j = (pj ) pj ;ai M X Li xji i=1 M X ri aji (43) i=1 Two related assumptions are made about how the goods producers or advertisers operate. First, there is no strategic interaction between the goods producers in setting prices or advertising demand. Second, with many producers of consumer goods (large J), each producer does not internalize the e¤ect of its own advertisement on listenership at a radio station. That is, the goods proi ducers take Li as given, believing @L = 0. The resulting …rst-order conditions @aj i reduce to pj = (44) " aji = k 1 Li ri 1 = g Li ri 1 1 8i (45) Producer j’s demand for advertising on station i is responsive to the number of listeners to the station, Li . If more people tune in to the station, each producer’s demand for advertising on that station increases. Demand for advertising also depends predictably on the price of advertising. Each of the J producers of consumer goods has an identical demand for advertising on station i. As a result, the total demand for advertisement on any station i is 1 Li 1 Ai = J g 8i (46) ri 17 The symmetry built into the consumer’s choice and the goods producers’costs results in symmetric demand for advertisements from each station. Inverse demand for advertising is 5.4 1 J Ai ri = g Li 8i (47) Radio Stations Radio stations act simultaneously in setting advertising prices and broadcast quality given their locations around the circle. Each seeks to maximize pro…ts by choosing the quality of its broadcasting and the number of advertisements to sell and air. As before, the radio stations’locations and entry choices have 1 from neighboring already been made, with M stations each at a distance of M stations. A radio station i seeks to maximize pro…ts i qi2 = r(L(qi ; Ai ); Ai )Ai (48) The radio station knows the goods producers’ willingness to pay, or inverse demand, that results from solving their own pro…t-maximization problem (46). Unlike the goods producers, the radio station is aware of how the total amount of advertising Ai in‡uences listening. Using the inverse demand for advertising, the …rst-order conditions for qi and Ai , respectively, are @ri @Li @Li @qi @ri @Li @ri + + ri @Ai @Li @Ai Ai Ai = 2 qi (49) = 0 (50) Substituting using the inverse demand for ri from (47), the expression for Li from (39), and Li ’s partial derivatives with respect to Ai and qi gives expressions for Ai , qi , and Li entirely in terms of exogenous parameters. To simplify notation, de…ne an additional composite parameter d Ai = qi = Li = M g 2 1 ; M Li = J1 M2 = MA = d M2 gd 2 8i 8i J (51) 1 M1 2 8i (52) (53) Advertising on each station is linear in the number of listeners. For a given number of listeners, the level of advertising on a station decreases in the number of radio stations. With more competitors, radio stations air fewer advertisements to prevent listeners from defecting to the closer substitutes. With 18 listeners distributed evenly across the number of stations in this symmetric equilibrium, the number of listeners per station also decreases in the number of radio stations, so that demand for ads on a station also falls. In equilibrium, then, the level of advertising on a station decreases in the square of the number of stations. The number of radio stations exerts two con‡icting e¤ects on the quality of broadcasting on a station – what may be termed a competition e¤ect and an advertising e¤ect. The competition e¤ect would increase broadcasting quality in the number of radio stations, as each station seeks to maintain its attractiveness in the face of closer neighbors. The advertising e¤ect pushes quality in the opposite direction. Quality increases in advertising – to retain listeners when airing more advertisements, stations must compensate them with higher quality broadcasting. As described above, when the number of radio stations in a market increases, the amount of advertising on each station falls. With fewer advertisements to interrupt the broadcast, a radio station may reduce quality – and therefore costs – without losing listeners. Whether the competition or the advertising e¤ect prevails depends on the elasticity of consumer demand with respect to advertising. If consumption demand is not very responsive to 1 advertising ( 2 ), the competition e¤ect dominates and more radio stations translate to higher quality programming. When demand is more responsive to advertising, the level of advertising on a station falls o¤ quickly as the number of stations increases so that the advertising e¤ect dominates and radio stations broadcast at a lower quality. With qi and Ai expressed entirely in exogenous parameters, the results may be fed back through the model to …nd the equilibrium price of advertising on each station. 1 J ri = gd 1 M1 2 ; i = 1 : : : M (54) Radio station pro…ts, then, are RS i =g J d 1 M 1 2 " d M2 gd 2 J 1 M 1 2 #2 (55) When there are more radio stations, each one collects smaller revenues because each sells fewer ads. The change in costs depends on whether the competition or the advertising e¤ect dominates. If the advertising e¤ect is more important, then radio stations reduce broadcast quality and each station’s profits may increase when there are more stations. A stronger competition e¤ect means an increase in quality and therefore higher radio station costs for a larger M. With free entry, radio stations enter the market until there are zero pro…ts. The number of radio stations that would result with free competition is M= 4 J gd 19 1 2 3 1 2 (56) The more costly it is for radio stations to attract listeners, the more stations there will be in the market and the smaller each station’s audience share will be. A larger makes it more expensive for a radio station to provide quality. In equilibrium, the lower quality provided reduces stations’costs so that more stations may earn non-negative pro…ts. Higher makes listeners less willing to travel far from their preferred location to a radio station. To be able to sell advertisements to reach those listeners, a radio station will have to locate closer to them, resulting in more stations in the market. For a larger , or marginal disutility of advertising for a listener, listeners to a radio station tolerate fewer advertisements. Each station sells fewer advertisements and revenues fall, but costs decrease more quickly. Radio stations provide lower quality broadcasting since advertisements take on relatively more importance in listening choices. Any of these cases would lead to an increase in M , as more stations are able to achieve non-negative pro…ts. 5.5 Social Welfare The radio station’s pro…t-maximizing solution for Ai , taken together with the solution to the consumer goods problem from sections 5.2 and 5.3 allows consumer demand and utility to be expressed entirely in exogenous parameters. Since the solution is symmetric, the subscripts i and the superscripts j are suppressed from this point forward. a = x = u = d = JM 2 JM 2 d g JM 2 d gJ Jx = 2 2 JM 2 (57) (58) (59) When there are more consumer goods (larger J), each producer purchases a smaller share of the advertisements on any given station and each consumer purchases less of that good. Consumer surplus increases with the greater variety, but each goods producer sees his pro…ts decrease when he has more competitors. As demand for consumer goods is more responsive to advertising (larger ), goods producers purchase more advertisements on each station. More radio stations produce a lower perceived consumer surplus from the consumption of the goods x. CS = u pJx d gJ = JM 2 1 1 (60) When there are more stations, each listener hears fewer advertisements for each good and therefore consumes less of the advertised goods. The resulting utility 20 loss is larger than the decrease in an individual’s expenditures since utility depends on both xji and aji , dealing it a double blow when there are additional stations. Consumer goods producers see a decline in pro…ts when there are more radio stations. = (p = g )x raM 1 d JM 2 1 (61) As mentioned above, demand for their goods falls with the lower advertising levels that result from a higher M . Because the di¤erentiated products are priced above marginal cost, as in (44), revenues fall o¤ more quickly than production costs do. Any fall in demand for the good j would result in lower pro…ts for producer j. At the same time, goods producers also see their spending on advertising decrease as there are more stations. Each station decides to air fewer ads due to the heightened competition for listeners (51), and the decrease in a goods producer’s total ad purchases on all stations exceeds any increase in the willingness to pay for advertisements. The net e¤ect is a decline in advertising spending by each goods producer, but the fall in production pro…ts is larger than the drop-o¤ in advertising expenditures, generating lower pro…ts from consumer goods when there are more stations. The utility from listening (38) in equilibrium is V = gd 2 J 1 M1 2 d M2 (62) 12M 3 The utility from listening depends on the number of radio stations in several ways. The quality of broadcasting changes with the number of radio stations as described in the previous section. With more stations, the level of advertising on any given station falls, so listeners face fewer interruptions while enjoying the broadcast, improving utility from listening. More stations also means that listeners have a shorter distance to "travel" from their preferred station –with more listening options it is more likely that one will be closer to an individual’s 1 ideal. If more stations lead to higher quality broadcasting ( 2 ), listeners always achieve higher utility when there are more stations. As in (37), social welfare can be measured as the following, where ! is the measure of how closely this ex post utility matches the consumer’s true preferences, and subscripts are left o¤ due to symmetry: SW = M L(V + !u) = q M q2 J M Lx A 12M M F = V + !u J x ! + 1 Jx 2 3 MF (63) (64) The …rst term gives the surplus from quality. As there are more stations, the quality of broadcasts may rise or fall, depending on whether the competition or advertising e¤ect on quality dominates, as described in the previous section. 21 Except for very large , total radio station costs, M q 2 , will tend to increase when there are more stations, leading to a decrease in social welfare. The loss to social welfare from advertising is in the second term. As the number of stations increases, each station airs fewer advertisements, costing less in listener utility terms. Similarly, the surplus lost from mismatches between listener preferences and station locations is smaller when there are more stations, since listeners have a shorter distance to travel from their ideal. The …nal term is the social surplus provided by the advertised good. An increase in M , and the drop in advertising for each product that ensues, results in less consumption of the consumer goods x. The e¤ect on surplus depends on !, which reveals how much advertising has distorted consumers’utility from their true preferences. When ! is close to one, it suggests that this ex post utility is a good proxy for the consumer’s true preferences, and so an increase in the number of stations and the drop in advertising that follows are surplusdecreasing. For ! closer to zero, however, the reduction in advertising that results from more stations improves the surplus from consumer goods, as the lower level of advertising is less distortionary. The number of radio stations a¤ects both sides of the market. Advertisers or goods producers su¤er smaller pro…ts when there is more competition between radio stations. If the utility function in (40) represents a consumers’ true preferences, consumer surplus also shrinks when there is more radio station competition. However, if advertisements are especially distortionary, consumer surplus may improve due to the fewer advertisements that result. The e¤ects of increased competition on both listening utility and on radio station pro…ts depend on how much advertising can move demand. To compare the competitive outcome with the social welfare optimum, consider the speci…c case where = 1=2 and ! = 2 . While this simpli…es the algebra signi…cantly (M falls out from the expression for q and the social surplus from consumption of the advertised good disappears), it also focuses attention solely on the radio market and the surplus created directly by listening to and advertising on the radio. Social welfare is maximized when @SW = @M q2 + M3 + 4M 4 =0 (65) M , the socially optimal number of radio stations this returns, is unique.6 When evaluated at M (56), the number of stations that result in competition, the di¤erential of social welfare with respect to M is @SW j = q2 @M M =M 6 The + M 1 + 64 16 second-order condition is negative @ 2 SW = @M 2 3 M4 22 M5 <0 (66) 1 For any M , this sum is positive for < 16 . When the cost to provide quality is low (small ), M < M , competition provides fewer than the socially optimal number of stations. Though stations broadcast at a high level of quality, they neglect the bene…ts that more radio stations hold for listeners. With more radio stations, listeners would have a smaller utility loss due to advertising and to location mismatches. Radio stations instead prefer fewer stations in the market so they can earn higher revenues by selling more advertisements. The sum in (66) is negative for > 4 + M =64, resulting in more radio stations in competition than is optimal when is large. With operations more costly, stations broadcast at a lower level of quality to try to control costs. With low-quality broacasting, some listeners may …nd that tuning in gives them only a very low utility. This leaves room for additional stations to position themselves on the circle so that the utility loss from location mismatches is smaller for those listeners. Though these stations are able to sell enough advertisements to at least break even, the resource costs of broadcasting by this large number of stations exceed the bene…ts to listeners from more stations –fewer ads on each station and smaller location mismatches. 6 Conclusions and Extensions In general, the free entry number of stations M is not expected to be the social welfare optimum. Both customer groups – listeners/consumers and advertisers/goods producers – fail to take into account the external e¤ects of their actions on the other type of customer. This suggests there may be cause for a regulator to act to limit the number of stations in a market, provided the regulator takes into account the impact the radio market has on the surplus created in the market for consumer goods. Both quality and advertising are also potential policy tools, as regulators may set quality standards or limit the number of advertisements to achieve the social optimum. These results taking into account the e¤ects of competition on broadcasters, listeners, consumers, and advertisers, may be particularly relevant to the new possibilities opened up by the transition to digital radio transmission. The frequencies available for broadcasting in any given geographic market have been limited, due in large part to the spacing needed between frequencies to prevent signal interference. Digital transmission of radio broadcasts eases this constraint, so the question of determining the optimal number of stations in a given market has newfound importance for regulators. Changes to media ownership limits, some of which are now being contested in the courts, may also be analyzed using this two-sided market framework. Since the 1996 Act, there have been fewer independently-owned radio stations. In any geographic market, several radio stations may have the same owner. When these stations jointly choose the number of advertisements and quality of broadcasting it is likely to have an e¤ect on social welfare. This scenario may also be compared to joint marketing agreements, in which two or more stations plan advertising together but choose programming individually. 23 The model can also be extended to allow listeners to pay some positive price to tune in to a radio station. If listeners may pay to avoid advertising, will they be better o¤? Will society? The answers are likely to depend again on how informative advertising is and the advertising-elasticity of consumer demand. A hybrid model may also be considered, where some listeners pay for radio, while others hear advertisements while listening. This hybrid model may be the most easily translated to other media, especially newspapers and magazines and the Internet, and will be useful in considering the impact of satellite radio on both the traditional broadcasters and on welfare generally. 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