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Transcript
NQF Level:
2
US No:116126
Learner Guide
Primary Agriculture
Appl y M a r k e t i ng
Pr i nc i pl e s i n
Ag r i c u l t u r e
My name: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Company: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Commodity: . . . . . . . . . . . . . . . . . . . . Date: . . . . . . . . . . . . . . .
The availability of this product is due to the financial support of the National
Department of Agriculture and the AgriSETA. Terms and conditions apply.
Apply marketing principles in agriculture
Primary Agriculture
NQF Level 2
2
Unit Standard No: 116126
Before we start…
Dear Learner - This Learner Guide contains all the information to acquire all the
knowledge and skills leading to the unit standard:
Title:
US No:
Apply Marketing Principles in Agriculture
116126
NQF Level: 2
Credits: 2
The full unit standard will be handed to you by your facilitator. Please read the unit
standard at your own time. Whilst reading the unit standard, make a note of your
questions and aspects that you do not understand, and discuss it with your
facilitator.
This unit standard is one of the building blocks in the qualifications listed below.
Please mark the qualification you are currently doing:
Title
ID Number
NQF Level
Credits
National Certificate in Animal Production
48976
2
120
National Certificate in Mixed Farming Systems
48977
2
120
National Certificate in Plant Production
48975
2
120
Are you enrolled in a:
Please mark the learning program you
are enrolled in:
Learnership?
Your facilitator should explain the above
concepts to you.
Short Course?
Y
Mark
N
Skills Program?
This Learner Guide contains all the information, and more, as well as the activities
that you will be expected to do during the course of your study. Please keep the
activities that you have completed and include it in your Portfolio of Evidence.
Your PoE will be required during your final assessment.
This Learner Guide contains all the information, and more, as well as the activities
that you will be expected to do during the course of your study. Please keep the
activities that you have completed and include it in your Portfolio of Evidence.
Your PoE will be required during your final assessment.
Version: 01
Version Date: July 2006
Apply marketing principles in agriculture
Primary Agriculture
NQF Level 2
Unit Standard No: 116126
3
What is assessment all about?
You will be assessed during the course of your study. This is called formative
assessment. You will also be assessed on completion of this unit standard. This is
called summative assessment. Before your assessment, your assessor will discuss
the unit standard with you.
Assessment takes place at different intervals of the learning process and includes
various activities. Some activities will be done before the commencement of the
program whilst others will be done during programme delivery and other after
completion of the program.
The assessment experience should be user friendly, transparent and fair. Should
you feel that you have been treated unfairly, you have the right to appeal. Please
ask your facilitator about the appeals process and make your own notes.
How to use the activity sheets…
Your activities must be handed in from time to time on request of the facilitator for
the following purposes:
The activities that follow are designed to help you gain the skills, knowledge
and attitudes that you need in order to become competent in this learning
module.
It is important that you complete all the activities and worksheets, as directed
in the learner guide and at the time indicated by the facilitator.
It is important that you ask questions and participate as much as possible in
order to play an active roll in reaching competence.
When you have completed all the activities and worksheets, hand this
workbook in to the assessor who will mark it and guide you in areas where
additional learning might be required.
You should not move on to the next step in the assessment process until this
step is completed, marked and you have received feedback from the
assessor.
Sources of information to complete these activities should be identified by your
facilitator.
Please note that all completed activities, tasks and other items on which you
were assessed must be kept in good order as it becomes part of your
Portfolio of Evidence for final assessment.
Enjoy this learning experience!
Version: 01
Version Date: July 2006
Apply marketing principles in agriculture
Primary Agriculture
NQF Level 2
Unit Standard No: 116126
4
How to use this guide …
Throughout this guide, you will come across certain re-occurring “boxes”. These
boxes each represent a certain aspect of the learning process, containing
information, which would help you with the identification and understanding of these
aspects. The following is a list of these boxes and what they represent:
What does it mean? Each learning field is characterized by unique terms and
definitions – it is important to know and use these terms and definitions correctly. These
terms and definitions are highlighted throughout the guide in this manner.
You will be requested to complete activities, which could be group activities, or individual
activities. Please remember to complete the activities, as the facilitator will assess it and
these will become part of your portfolio of evidence. Activities, whether group or individual
activities, will be described in this box.
Examples of certain
concepts or principles to
help you contextualise
them easier, will be shown
in this box.
The following box indicates a summary of
concepts that we have covered, and offers
you an opportunity to ask questions to your
facilitator if you are still feeling unsure of
the concepts listed.
My Notes …
You can use this box to jot down questions you might have, words that you do not understand,
instructions given by the facilitator or explanations given by the facilitator or any other remarks that
will help you to understand the work better.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . .
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Version: 01
Version Date: July 2006
Apply marketing principles in agriculture
Primary Agriculture
NQF Level 2
Unit Standard No: 116126
5
What are we going to learn?
What will I be able to do? .....................................................………………………
6
Learning outcomes ……………………………………………………………………………
6
What do I need to know? .................................................…..………………………
6
Session 1
Market research ..............................………………………………..
7
Session 2
The marketing mix ............................................………………
16
Session 3
Marketing budgets ...........................................…………………
26
Session 4
Effective distribution of farm produce ...............………………
33
Am I ready for my test? ...........................................................
41
Checklist for Practical assessment ..........................................
43
Paperwork to be done ..............................................................
44
Bibliography .............................................................................
45
Terms and conditions …………………………………………………..
45
Acknowledgements ..................................................................
46
SAQA Unit standard
Version: 01
Version Date: July 2006
Apply marketing principles in agriculture
Primary Agriculture
NQF Level 2
Unit Standard No: 116126
6
What will I be able to do?
When you have achieved this unit standard, you will be able to:
Apply knowledge of the marketing principles within agriculture for a specific
product or service. Specific knowledge on the value of marketing research
and the marketing mix will enable learners to understand the marketing
process.
Understand the importance of the application of business principles in
agricultural production with specific reference to marketing.
Operate farming practices as businesses and will gain the knowledge and
skills to move from a subsistence orientation to an economic orientation in
agriculture.
Learning Outcomes
At the end of this learning module, you must is able to demonstrate an
understanding of:
The application of the marketing mix to a selected agricultural commodity.
The identification of target groups.
The monitoring of budgets allocated to the marketing process.
Awareness of the value of monitoring time frames and budgets of marketing
components.
The importance of productivity within marketing channels.
What do I need to know?
It is expected of the learner attempting this unit standard to demonstrate
competence against the unit standard:
(ABET 4) Literacy and Numeracy
NQF 1,116164 Demonstrate an understanding of the importance of
marketing.
Version: 01
Version Date: July 2006
Apply marketing principles in agriculture
Primary Agriculture
Session
1
NQF Level 2
Unit Standard No: 116126
7
Ma r k e t r e s e a r c h
After completing this session, you should be able to:
SO 1: Understand the value of marketing research.
In this session we explore the following concepts:
The process of market research.
Resources required for market research.
Managing market research.
1.1
Introduction
Far too few farmers and agricultural enterprises give detailed thought to exactly
what they are trying to achieve through marketing. Clear marketing objectives are
needed to aid operational decisions. Marketing objectives should be set with
keeping the following in mind:
Marketing objective should fit in with broader company objectives.
They should be realistic, taking into account internal resources and external
opportunities, threats and constraints.
Everyone in the company should be aware of the marketing objectives so that
everyone can relate these to his or her own work.
They need to be flexible, since many business decisions are made under
conditions of partial ignorance.
They should be reviewed and adapted from time to time to take changing
conditions into account.
Efficient marketing is essential to the success of a farming enterprise. Producing the
best quality produce is of no use if it does not meet the requirements of the market.
When considering the establishment of a farming enterprise, it is critical to ask the
following questions:
What can I produce that the market will want?
Is there a market opportunity for the range of crops and cultivars that I can
produce in the area of my farm?
Version: 01
Version Date: July 2006
Apply marketing principles in agriculture
Primary Agriculture
NQF Level 2
Unit Standard No: 116126
8
Very simply, when considering whether to embark on a new agricultural enterprise
or diversify to new crops on an existing farm, the very first step is to carry out
market research. Market research may also be required for adapting existing
production processes to be able to service a different, possibly more stable or more
lucrative market.
Market Research
Market research is the process of gathering,
analysing and interpreting information about a
market, or about a product or service to be offered
for sale in that market, and about the past, present
and potential customers for the product or service.
The simple questions asked above are not that easy to answer and different people
have different answers to those questions. On top of this, crops produced in South
Africa are marketed in many countries around the globe and today's global
agricultural trade environment is one of over-supply and extensive diversity of
produce.
Due to the dismantling of tariffs, over-supply and wide product diversity the primary
trade regulatory issues are concentrated around technical, sanitary, phytosanitary,
environmental and social considerations. The grower’s ability to deal with these
considerations will determine his access to world markets.
In South Africa, Growers’ Associations have been established by their farming
members to research and develop the technical expertise in an attempt to improve
access for Southern African crops to international markets. These growers
associations are aimed at opening new markets for South African produce as well as
ensuring that existing markets are retained.
It must also be borne in mind that each of the many export markets that are
accessible to South Africa are further segmented into wholesale and retail sectors
and the performance of these many different markets varies from year to year
depending on such factors as the type and volume of competitive products.
The situation is further complicated by the fact that it is not always possible to
produce high quality produce of the kind the export market requires in the specific
climatic area in which the farm is located. Market opportunities for fresh produce
especially are highly dependent on the quality and timing of delivery.
From a business point of view it is advisable for a grower to spread risk of his
operation, by securing a range of markets.
This can be achieved by producing a variety of crops and cultivars because:
Version: 01
Version Date: July 2006
Apply marketing principles in agriculture
Primary Agriculture
NQF Level 2
Unit Standard No: 116126
9
No produce producing area can produce the ideal quality fruit at the ideal
time for all crops and cultivars; and
Fresh fruit markets may change over the course of a season and are not
always accessible to all fruit types.
Selecting crops and cultivars that are suited to specific markets given the particular
geographical and climatic constraints is the critical challenge. For this, high quality
market research is vital.
1.2
The process of market research
The market research process involves a number of key steps:
Consumer Analysis – Since all marketing plans should begin with a look at
the all-important consumer, the first step is to conduct a consumer analysis.
Consumer analyses identify segments or groups of consumers that have
similar needs so that marketing efforts can be directly targeted at them.
Market Analysis – The second step is to carry out a market analysis. A
market analyses looks at the broader view of potential consumers that could
be included in the market location, size and trends.
Competition analyses – is conducted to ascertain your position as a
supplier, relative to that of your competition.
Distribution Channels – Once you know where you stand in the market,
you need to analyse available distribution channels and networks. The
efficacy of the distribution network influences the price you can charge,
whilst still making a profit. This aspect is further discussed under place in
the section on the Marketing Mix below and also in session 4 of this
learning material.
Marketing Mix – This is followed by the development of the marketing mix
that includes the well-documented five P’s of marketing, being:
•
•
•
•
•
Product
Place
Price
Promotion
People
Financial Analysis – Lastly the financial analysis of the marketing plan is
compiled.
These six steps have been developed by marketing practitioners over time, and are
summarised in Steven Silberger’s the 10-Day MBA. They form the basis of any
really comprehensive marketing process.
Version: 01
Version Date: July 2006
Apply marketing principles in agriculture
Primary Agriculture
Please complete
Activity 1 at the
end of this
session.
1.3
NQF Level 2
Unit Standard No: 116126
10
My Notes …
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..........................................
. .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
..........................................
................
Resources required for market research
Market research is expensive because is requires the services of dedicated
specialists. It is too expensive and impractical for every farmer to do his own
market research. In the case of fresh fruit exports, the budget for carrying out such
a full market analysis can run into hundreds of thousands of Rands. Farmers can for
farmer groups together with exporters and jointly fund such analyses or decide to
carry out only parts of the total process. This would depend on the specific
objectives of the research program. Where a growers association exists, the farmer
can join such association and reap the benefits of market research and access
services provided by the association. Normally the Growers association and its
activities are funded through a levy that is charged on the produce sold or exported.
In most cases where an individual farmer is faced with planting decisions based on
marketing prospects he will consult colleagues, technical experts, exporting
companies and market agents. In this way he is able to build up enough general
information to guide his decision without incurring the cost of hiring marketing
professionals.
Where investment in the opening of new production areas or the launch of a new
cultivar is contemplated, the market research process, whether it involves a group
effort or even a relatively small-scale investigation, may requires the services of
specialists, either as those within an established grower association or as
consultants.
Please complete
Activity 2 at the
end of this
session.
My Notes …
.
.
.
.
.
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.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
.........................................
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Version: 01
Version Date: July 2006
Apply marketing principles in agriculture
Primary Agriculture
1.4
NQF Level 2
Unit Standard No: 116126
11
Managing market research
Market research has to be managed, meaning that each stage has to be carefully
planned, with appropriate target dates and milestones put in place. Out-sourced
services can be costly and careful budgeting must be applied to every phase of the
marketing plan. It must also be carefully decided which aspects to include and
which to leave out of the process.
Once market research has been completed and a marketing plan has been
developed the recommendations of the plan must be followed. Implementation does
not only refer to basing decisions for new plantings on the results of the market
research, but also implies the adjustment of ongoing production practices to agree
with the requirements of the market.
For example, from market research the grower may very well determine that the
export market requires fruit of a specific size and external quality. The production
practices on the farm and decisions taken regarding fruit manipulation can then be
adjusted to ensure that the majority of fruit produced complies with these
requirements. In tree crops if a new cultivar of fruit is required, the production
process is such that the first harvest may only be available 3 to 5 years or longer
after establishment commences. This will bring on high costs associated with the
development. If the market research is not done properly and in sufficient depth,
the establishment costs may be lost.
Marketing objectives that are in line with broader company objectives,
realistic, and flexible should be in place and known to all company employees
to assist with decision-making.
Market research is about establishing what the market wants and whether
there is a market for the products that can be produced on the farm.
Market research involves consumer analysis, market analysis, and assessment
of competition, an assessment of distribution channels, the development of a
marketing mix (product, place, price, promotion and people), and the
development of a financial analysis.
Market research is expensive and is normally conducted together with export
agents or is conducted only in part.
Managing market research requires careful planning, scheduling, budgeting
and implementation.
Please complete
Activity 3 at the
end of this
session.
My Notes …
..........................................
..........................................
..........................................
. .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Version: 01
Version Date: July 2006
Apply marketing principles in agriculture
Primary Agriculture
Concept (SO 1)
NQF Level 2
I understand
this concept
An understanding of the research
process with specific emphasis on the
value of managerial information is
demonstrated.
An awareness of the allocation of funds
to the marketing research process is
demonstrated.
An ability to allocate time frames to
selected research outcomes is
demonstrated.
An understanding of the need for
access to people with specific
marketing skills is demonstrated.
An ability to identify target groups is
demonstrated.
An ability to apply generated
managerial information within
production processes is demonstrated.
Version: 01
Version Date: July 2006
Unit Standard No: 116126
12
Questions that I still would
like to ask
Apply marketing principles in agriculture
Primary Agriculture
1
NQF Level 2
Group Activity: Discuss and
draw a Flowchart of your
discussions
Unit Standard No: 116126
13
My Name:
..................
My Workplace:
..................
My ID Number:
SO 1 AC 1-6
...................
Draw a flow chart detailing the market research process, including who is
responsible for each step, and what kind of management report is generated at each
step.
Facilitator comments:
Assessment:
Version: 01
Version Date: July 2006
Apply marketing principles in agriculture
Primary Agriculture
2
NQF Level 2
Individual Activity: Complete
the questions below.
Unit Standard No: 116126
14
My Name:
..................
My Workplace:
..................
My ID Number:
SO 1 AC 1-6
...................
Explain in your own words why it is important to budget for market research
specifically.
Facilitator comments:
Assessment:
Version: 01
Version Date: July 2006
Apply marketing principles in agriculture
Primary Agriculture
3
NQF Level 2
Group Activity: Discuss in your
group and draw an Action Plan
Unit Standard No: 116126
15
My Name:
..................
My Workplace:
..................
My ID Number:
SO 1 AC 1-6
...................
Use the flow chart that you drafted in Activity 1. Draw up a detailed action plan
with specific timeframes for everyone involved in the market research.
Facilitator comments:
Assessment:
Version: 01
Version Date: July 2006
Apply marketing principles in agriculture
Primary Agriculture
Session
2
NQF Level 2
Unit Standard No: 116126
16
T h e ma r k e t i n g mi x
After completing this session, you should be able to:
SO 2: Apply the marketing mix (product, promotion, place,
price and people) to the selected enterprise.
In this session we explore the following concepts:
Marketing mix.
Selection of enterprise.
2 .1
Introduction
A marketing plan attempts to clarify and characterise the market, the customer
and the environment in which the business is being conducted. The marketing
mix can be viewed as the controllable part of the marketing plan. It is the grower’s
responsibility to control these factors.
Often referred to as the four principles of marketing, product, place, price and
promotion, as proposed in the well known book by E. Jerome McCarthy entitled
Basic Marketing, these four principles can be expanded to include a fifth P, being
people. These five principles are referred to as the marketing mix. This section
explores the application of these principles to the marketing of fresh farm products.
My Notes …
.................................................................................
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . .
.................................................................................
.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
..................................................................................
.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
..................................................................................
Version: 01
Version Date: July 2006
Apply marketing principles in agriculture
Primary Agriculture
NQF Level 2
Unit Standard No: 116126
17
Figure 2.1: The Marketing Mix
Product
The critical question that must be asked with regard to the product is: “What is the
product and its characteristics that my target market wants?”
In order for a farmer to succeed, the product must offer clear and distinct value to
the buyer. The product characteristics must also meet those expectations of the
target market. Supply and demand is the ultimate judge and jury of success.
There may seem to be little opportunity for differentiating traditional crop or staple
foods: after all, maize is maize. But on closer examination it is evident that there is
ample scope for product differentiation using knowledge of market opportunities as
revealed by market research.
For example, there are many different maize cultivars. Even the traditional maize
crop comprises many different cultivars with different properties, each with their
own features and characteristics of grain size, cooking time, colour, internal quality,
general appearance, taste and nutritional value.
Markets differ in their preference for different maize cultivars and specifications, and
these preferences change with time.
Market differentiation can also be achieved through techniques such as organic
production, distinctive packaging, and by establishing a recognisable brand for the
Version: 01
Version Date: July 2006
Apply marketing principles in agriculture
Primary Agriculture
NQF Level 2
Unit Standard No: 116126
18
product. A product can further differentiate itself through building up a brand
reputation of good quality. Consumers will come to associate a particular brand
name with the product and with good quality and therefore seek this in their
purchases.
The way in which the product is presented is also critical. For example, where direct
delivery to the retailer occurs, such as packing for Woolworths, the product and
packaging specifications are prescribed in detail by the retailer, and have to be
strictly adhered to.
If you are for example targeting the local processing industry, what is it that makes
you an indispensable supplier to them?
If it is the bakkie trader or roadside hawker who is important to you, why would they
buy your produce rather than that of your neighbour up the road?
Is your customer the impossibly difficult buyer at Pick ‘n Pay or Woolworths, who in
turn is trying to meet the needs of the buyers in his fresh produce section?
Or is it the buyer in Tesco’s or Sainsbury’s in the UK (two overseas retail groups
similar to Pick ‘n Pay and Spar) who is insisting on traceability, food safety standards
etc, on meeting the needs of their own unique accreditation code, and in receiving
product that meets the most stringent standard the world has ever known?
Each of these markets has such radically different needs and requirements, and each
requires a completely different mix of product and marketing tools to successfully
penetrate and maintain it.
You may be supplying all of these markets, but have you:
Segmented them into the discrete entities?
Established what comprises each one?
Identified their individual special product needs?
Place
The critical question that must be asked with regard to place is: “Where does my
target market want this product?” or more critically, “How am I going to get my
product to the target market?”
Place therefore has to do with the distribution networks for getting the product to
the customer. It is important to analyse the distribution options, because the choice
of channel influences the price you can charge, and consequently the profit you
make.
Two questions should be asked to provide a basis for a decision on distribution:
How can and should my product reach the consumer?
How much do the players in each distribution channel profit?
Version: 01
Version Date: July 2006
Apply marketing principles in agriculture
Primary Agriculture
NQF Level 2
Unit Standard No: 116126
19
By working through the answers to these questions it will become clearer how your
product should be directed to the market.
The commonly used channel intermediaries to the consumer are wholesalers,
distributors, sales representatives and retailers. For export fruit, distribution
channels are highly specialised and the competitive environment enables the
producer to select the appropriate inland transport provider and logistics service
provider at the port terminals.
Very often decisions relating to transport and logistics are the result of negotiations
with the company whom the grower has chosen to export and market his product.
Joint decisions are taken for instance on whether product will be shipped in
containers or in reefer vessels. Moving fresh fruit by air is expensive and seldom a
financially viable option.
Road transport of fruit into Africa is exposed to pilferage and border delays that
compromise fruit quality. This leaves sea freight as the most viable transport option
into Africa. Shipping lines have increased their ports of call and improved transit
times to African destinations. An important issue remains placing the maximum
number of cartons per pallet (payload) in order to provide the importer with optimal
economic benefit on freight costs.
Placing fruit into local market destinations involves a trade chain of transporters and
local wholesale market agents. The choice of service providers and markets
depends on the outcome of the market research.
Price
The critical question that must be asked with regard to price is: At what price can I
sell my product to the customer to ensure the optimum sales but also the best
possible profit margin?
The price at which the product is sold is critical. This is because a high proportion of
the costs involved in producing and packing fresh fruit for a particular market are
fixed. Distribution costs vary depending on who does it and where the market is
located. Profit is highly dependant on the price earned in the market.
It has been said that the market price is the market price – take it or leave it. This
is indeed the case in well-supplied markets where large volumes of product are
moved at discount prices. In this case the retailer is able to exercise pressure on the
supplier. In other cases, where the supplier or grower, has a product that is
generally in short supply or is particularly desired by the market, he has more
bargaining power and is in a position to more easily influence the selling price in his
favour.
When produce of a particular variety or specification is in abundance, it is more
difficult for the grower to negotiate any form of advanced payment or minimum
guaranteed price with the buyer or his export agent. Under such circumstances, the
grower may be forced to send his fruit to the market and hope for the best. This is
called selling on consignment.
Version: 01
Version Date: July 2006
Apply marketing principles in agriculture
Primary Agriculture
NQF Level 2
Unit Standard No: 116126
20
Before deciding what price to ask, the grower should have in mind some kind of
pricing strategy. For example, he might decide to work on a cost-plus basis,
whereby he simply calculates his costs and adds a desired profit margin. The
grower might otherwise decide to try to penetrate a particular market by going in at
a specifically low price. On the other hand, he may go in at a high price and skim
the market for a short period while competitive product is absent.
Whatever pricing strategy is followed, price is a critical aspect of the marketing mix.
Promotion
The critical question that must be asked with regard to promotion is: How can I
promote my product so that my target market knows what a wonderful product I
have available?
Promotion refers in essence to communication with the customer. In its simplest
form, it means message sent, message received and message acted upon. If the
product has been produced with the needs and desires of the customers in mind,
the communication necessary for getting customers to buy it is through the message
used to reach them.
Promotion includes all the advertising and selling efforts of the marketing plan. Goal
setting is important in developing a promotional campaign. The ultimate goal is to
influence buyer behaviour, and therefore the desired behaviour must be well
defined. Different products require different promotional efforts to achieve different
objectives.
For example, if the intention is merely to make the market aware of your product,
the promotional mission will be to inform the market about the product and to
communicate a ‘need’ message. If the intention is to generate interest in the
product, a compelling message is required with the idea of solving a need. If the
intention is to generate loyalty, the message should reinforce the brand or image
with special promotions.
Whether the idea is to pull buyers to a sales outlet or to push a retailer to stock and
sell, there are five general categories of promotional effort, being:
•
•
•
•
•
•
Advertising;
Personal selling;
Sales promotion;
Public relations;
Publicity; and
Direct selling
There are many techniques for implementing promotional efforts. In the case of
promoting the sale of fresh fruit, much depends on the specific market and market
segment, and on whether the promotional campaign is generic to a fruit type and
grower community, or highly specific and applicable only to fruit of a particular
cultivar from a particular grower at a particular time. Promotions may also take the
form of general media messages, or so-called above-the-line promotions, or price
discounts and in-store promotions, referred to as below-the-line.
Version: 01
Version Date: July 2006
Apply marketing principles in agriculture
Primary Agriculture
NQF Level 2
Unit Standard No: 116126
21
Promotions are communication tools. Which, how and when these tools are used
depend on specific circumstances.
People
The critical question that must be asked with regard to people is: Who do I need
and how do I need to manage my workforce to achieve the requirements of the
market?
Neither efficient production nor any of the above components of the marketing mix
can be achieved without a productive and motivated workforce.
True motivation only comes from the job itself. What is important is the level of
empowerment and responsibility delegated with the job, the challenge and
recognition associated with the job, and the potential to grow and learn in the job.
These are the things that make employees go the extra mile, and the way in which
these elements are managed is the key to unlocking the real potential of your
people.
The marketing mix is the controllable part of a marketing plan.
The marketing mix refers to the five P’s of marketing, being:
•
•
•
•
•
Product
Place
Price
Promotion
People
Product: What is the product that my target market wants?
Product is differentiated not only by the characteristics of the product itself,
such as external and internal quality, shelf-life, seediness, size and maturity
time, but also by factors such as production practices and packaging.
Place: Where does my target market want this product? / How am I going to
get my product to the target market?
Price: At what price can I sell my product to the customer to ensure the
optimum sales but also the best possible profit margin?
The price at which a product is sold is the most essential factor in
profitability.
Price is generally determined by the market, except where the specific
product is in short supply and high demand.
Promotion: How can I promote my product so that my target market knows
what a wonderful product I have available?
Promotion is in essence communication with the customer.
There are five categories of promotional effort, being advertising, personal
selling, sales promotion, public relations, publicity, and direct selling.
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Apply marketing principles in agriculture
Primary Agriculture
NQF Level 2
Unit Standard No: 116126
22
People: Who do I need and how do I need to manage my workforce to
achieve the requirements of the market?
Please complete
Activity 4, 5 and
6 at the end of
this session.
My Notes …
.
.
.
.
.
..........................................
.........................................
.........................................
.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
.........................................
...............
Concept (SO 2)
I understand
this concept
An understanding of the market
requirements for a specific product on
the farm in terms of its appearance
(size[s], packaging, etc) is
demonstrated.
An understanding of the market
requirements for a specific product on
the farm is demonstrated in terms of
the distribution channels needed to get
the product to the markets.
An understanding of the market
requirements for a specific product on
the farm is demonstrated in terms of its
pricing in relation to the various size(s)
and packaging formats offered.
The ability to differentiate between the
various promotional actions available to
the farm for each product format is
demonstrated.
An understanding of need for
productive and motivated human
resources within the production and
marketing processes is demonstrated.
Version: 01
Version Date: July 2006
Questions that I still would
like to ask
Apply marketing principles in agriculture
Primary Agriculture
4
NQF Level 2
Research and Discover
Unit Standard No: 116126
23
My Name:
..................
My Workplace:
..................
My ID Number:
SO 2 AC 1-5
...................
What is meant by “target group”?
Research and give the typical profile of at least three different target groups that might
emerge as part of your market research for selling farm products.
Facilitator comments:
Assessment:
Version: 01
Version Date: July 2006
Apply marketing principles in agriculture
Primary Agriculture
5
NQF Level 2
Group Activity.
Unit Standard No: 116126
24
My Name:
..................
My Workplace:
..................
My ID Number:
SO 2 AC 1-5
...................
In your group, draw a diagram of the marketing mix. Outline the most important
considerations for each of the four original P’s of the marketing mix as applied to crop
production.
Facilitator comments:
Assessment:
Version: 01
Version Date: July 2006
Apply marketing principles in agriculture
Primary Agriculture
6
NQF Level 2
Worksheet
Unit Standard No: 116126
25
My Name:
..................
My Workplace:
..................
My ID Number:
SO 2 AC 1-5
...................
Explain in your own words how you think a motivated staff member, like yourself, can
actively contribute and play a role in the success of the following points related to marketing
mix:
Product:
Place:
Price:
Promotion:
Facilitator comments:
Assessment:
Version: 01
Version Date: July 2006
Apply marketing principles in agriculture
Primary Agriculture
Session
3
NQF Level 2
Unit Standard No: 116126
26
Ma r k e t i n g Bu d ge t s
After completing this session, you should be able to:
SO 3: Take limited and shared responsibility for the
marketing budget.
3.1
Introduction
Effective marketing of any farm product starts with:
Identifying a marketing objective, such as to generate a specific targeted
income from sales of fruit into certain markets; and
A plan of how this will be achieved through, for example, promotion of the
product, advertising and public relations.
Marketing objectives should not be set until all relevant information on the product,
the market and the consumer is available. Consumer behaviour and motivation
must be thoroughly assessed, particularly that of the company’s target customers.
Once marketing objectives has been set, an implementation plan is developed.
The marketing plan should have promotion of the product as an integral part. It
must then be decided what basic message is to be delivered, to the target audience
and what the intended effects may be. Factors to be taken into account when
determining how to go about implementing a promotional action plan includes:
•
•
•
•
•
•
The
The
The
The
The
The
content and presentation of a media campaign
most appropriate media
frequency of display of promotional material
type and extent of in-store promotions
best methods of evaluating the effects of the promotion
estimated cost of the campaign
Once the decision has been taken on what needs to be done and how, a marketing
budget can be developed. A marketing budget tells us the funds that will be
required to finance the marketing plan. Furthermore the budget will also determine
how and when the money will be spent. The marketing budget indicates the
affordability of the plan and how its execution will impact on monthly cash-flow.
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Primary Agriculture
NQF Level 2
Unit Standard No: 116126
27
The marketing budget can therefore indicate how the marketing plan measures up
to selected benchmarks and whether the plan can be carried out as designed, or
whether is has to be modified or trimmed in some way.
The marketing budget provides vital information for decision-making regarding the
wisdom of committing funds to such issues as promotion, advertising and public
relations.
Components of a Marketing Budget
The marketing budget is a resource cost centre, meaning that it generates no
income directly and its costs are covered by the company as one of its overheads.
The marketing communications mix is made up of personal selling, a range of
conventional advertising media, and a range of non-media communication tools.
The conventional media tools, which include renting space on television, in
newspapers, on posters, and on radio, are referred to as above-the-line promotional
techniques.
Other marketing communications techniques, such as sales promotions, in-store
discounts, promotional sponsorship, and exhibitions do not involve buying space or
airtime in conventional media. These techniques are referred to as below-the-line
techniques.
It is common to talk about marketing costs as being either above-the-line or
below-the-line. Marketing communications, in the form of above- and below-theline promotions, lies at the very heart of any marketing plan and budget.
Marketing budget include items such as:
Above-the-Line Promotions – Outsourced media contracts, sub-divided
into various components such as written media, radio and television
Below-the-Line Promotions – The costs of in-store discounts, taste
panels, display counters, barker cards, other in-store printed material, etc.
In addition, costs related to marketing also include:
•
•
•
•
•
Market research;
Communication costs, subdivided into printing, telephone, fax, internet,
etc.;
Travel costs, including local and overseas travel, vehicle and flight costs;
Personnel costs, for staff-time dedicated to marketing; and
A host of smaller cost allocations if necessary
Please complete
Activity 7 at the
end of this
session.
My Notes …
.
.
.
.
..........................................
.........................................
.........................................
.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
.........................................
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Apply marketing principles in agriculture
Primary Agriculture
NQF Level 2
Unit Standard No: 116126
28
Short-, Medium- and Long-Term Budgets
Creating awareness of and loyalty to a brand or trade name takes time. Confidence
in a product is normally built-up over a period of several years, and provision has to
be made in the marketing campaign and budget for ongoing activities.
When an investment has been made in entering a product into the market, it is
unwise not to continue bringing its unique attributes to the notice of potential
buyers. The ongoing promotion of the Coca-Cola brand is a good example of this.
It is necessary therefore to make provision in marketing planning and budgeting for
marketing activities and costs of a long-term nature.
Other costs and activities are of a medium- and short-term nature. Most often such
plans and the resultant costs will be governed by the current state of the market and
its perceived response to below-the-line promotional activities.
Monitoring the Budget
Budgets are only as good as the management support they are given. It is no use
having a budget unless there is an ongoing comparison of actual expenditure against
the budget.
It is common practice for budget reviews to be conducted quarterly, particularly for
those items with recurring and relatively small-scale costs, such as communication
and travelling expenses. The commissioning of activities that involve large-scale
once-off costs, such as using out-sourced advertising contractors, usually requires
special approval where it is confirmed that provision has in fact been made for that
level of expenditure.
Monitoring of budget is usually the responsibility of the marketing manager or, in a
smaller concern, that of the owner of the business.
Keeping Abreast of the Needs of the Market
Consumer analysis is the first step of the marketing process. It needs to answer
such questions as:
Who needs us and our farm product today?
Who is buying and who is using the product?
What is the buying process?
The market is constantly changing and adapting. Consumer preference and buying
patterns change in synch with changes in disposable income, the introduction of new
products, and so on. It is therefore important to regularly monitor consumer and
general market preferences. This is done through desk research and, if necessary,
through consumer surveys.
An integral part of the marketing plan is promotion of the product.
Once the marketing plan has been developed, the marketing budget for
promotional activities can be developed.
Version: 01
Version Date: July 2006
Apply marketing principles in agriculture
Primary Agriculture
NQF Level 2
Unit Standard No: 116126
29
The marketing budget indicates the impact that promotional activities will
have on the monthly cash-flow, and whether the promotional plan can be
implemented as it is or whether it needs to be changed because it is too
expensive.
The marketing budget is a cost centre, meaning that it does not generate
income.
Above-the-line marketing techniques refer to the use of conventional massmedia tools.
Below-the-line marketing techniques refer to more direct, personal
marketing, such as in-store promotions and sponsorships.
Above-the-line and below-the-line marketing forms the integral part of the
marketing budget, which also includes the cost of market research,
communication, travel, and personnel.
The marketing budget includes short-, medium- and long-term costs that
allows for the ongoing promotion of the product.
Budgeted marketing expenditure must be compared to actual expenditure on
an ongoing basis.
Changes in the preferences and buying patterns of consumers must be
monitored on an ongoing basis.
Please complete
Activity 8 and 9
at the end of this
session.
My Notes …
..........................................
..........................................
..........................................
. .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Concept (SO 3)
I understand
this concept
An understanding for the need of a
marketing budget is demonstrated.
An understanding of the components of
a marketing budget is demonstrated.
The ability to differentiate between
short, medium and long term budget
needs is demonstrated.
The ability to have a shared
responsibility for the limited monitoring
of the marketing budget is
demonstrated.
An understanding of the importance of
the adherence to the needs of market
place and the identified target groups is
demonstrated.
Version: 01
Version Date: July 2006
Questions that I still would
like to ask
Apply marketing principles in agriculture
Primary Agriculture
7
NQF Level 2
Group Discussion
Unit Standard No: 116126
30
My Name:
..................
My Workplace:
..................
My ID Number:
SO 3 AC 1-5
...................
Have a group discussion on why the importance of a marketing budget. Write key notes on
the discussion.
Facilitator comments:
Assessment:
Version: 01
Version Date: July 2006
Apply marketing principles in agriculture
Primary Agriculture
8
NQF Level 2
Group Project
Unit Standard No: 116126
31
My Name:
..................
My Workplace:
..................
My ID Number:
SO 3 AC 1-5
...................
You have a total of R10,000 this year to spend towards a marketing budget for a fruit farm.
Draw up a marketing budget and allocate the R10,000, detailing all the different components
of the budget
Facilitator comments:
Assessment:
Version: 01
Version Date: July 2006
Apply marketing principles in agriculture
Primary Agriculture
9
NQF Level 2
Individual Activity: Complete
the Worksheet
Unit Standard No: 116126
32
My Name:
..................
My Workplace:
..................
My ID Number:
SO 3 AC 1-5
...................
Name one short-term, one medium-term and one long-term marketing cost that should be
included in the marketing budget.
Suggests three ways that you can think of in which you and your team can contribute to the
success of the marketing budget through monitoring and active participation.
Why do you think it is important to adhere to the needs and desires of the market and your
target consumer in the drafting and implementation of your marketing plan.
Facilitator comments:
Assessment:
Version: 01
Version Date: July 2006
Apply marketing principles in agriculture
Primary Agriculture
Session
4
NQF Level 2
Unit Standard No: 116126
33
E f f e c t i v e d i s t r i b u t i on of
f a r m pr od u c e
After completing this session, you should be able to:
SO 4: Have an awareness and understanding of the
importance of effective distribution channels for a specific
agricultural commodity.
In this session we explore the following concepts:
Selection of distribution channels.
Transport modes.
Co-operative marketing and distribution.
4.1
Selecting a distribution channel
For fresh produce in particular, the distribution channel refers to the way and means
by which the farm product is moved from the farm to the market. The mechanisms
used vary depending on where the market is located in relation to the farm, and on
the requirements of the market. Commonly used distribution channels include
wholesalers, distributors, sales representatives and retailers.
The preferred packaging required by the target market for fresh farm products is an
important role in the choice of distribution channel. Fruit destined for the local
wholesale market is usually packed either into jute or plastic pockets, usually in 10kg
or 5kg units, or into 15kg cartons. Cartons are stacked onto wooden palletised, and
transported by road or rail. Pockets are either stacked directly into trucks or
palletised for the journey to the market.
Informal traders who collect fruit directly from the pack house in their own vehicles
may load fruit loose into their vehicles.
Fruit for export is packed into specified cartons, most commonly 15kg, with
dimensions that are configured for palletisation. Stacked pallets are either loaded
onto vehicles or rail trucks, or into shipping containers at the pack house.
We can now see that there are many different forms and ways in which fresh farm
products leave the farm for their journey to the market. Some products are
transported following a cold chain. In the case of lettuce, the harvested lettuce is
Version: 01
Version Date: July 2006
Apply marketing principles in agriculture
Primary Agriculture
NQF Level 2
Unit Standard No: 116126
34
transported from the field to a packing shed that is refrigerated. The lettuces are
packed using specific packaging, under refrigeration, store in cold rooms and
transported to the retailer in refrigerated trucks by road.
The grower or pack house decide which markets to serve, ensure that the packaging
form is aligned with market requirements and is cost effectively utilised. The grower
or pack house then decide, alone or in consultation with the market agent or
exporting company, how the product will be transported to the market or port
terminal.
In the case of exports, decisions also have to be taken about which logistics service
provider and shipping company to use. The cost of transporting the product to the
markets of choice in good condition depends on the efficiency and capability of the
agencies used.
Deciding on which logistics service provider in the distribution channel to use
depends on:
•
•
•
The ability to provide the desired service
The reputation of the service
The cost of the service
4.2 Transport Modes
The choice of distribution mode has cost implications and therefore has an influence
on the distribution budget.
The farmer or pack house has to decide which mode of transport to use to convey
the packed product to the market. Cost is the main consideration in making this
decision, but not the only one. Other factors include the practicality, reliability,
reputation, and general standard of service delivery associated with the different
modes of transport and transport contractors.
Export fruit has to be transported from the pack house to a local depot or port, from
there to an overseas port, and from the overseas port to an overseas depot or
market. Different modes of transport are in most cases used for the different
sectors of this journey.
The inland part of the transport leg can be completed by road or rail, or a
combination of the two, depending largely on where the pack house is located.
Almost all cooperative pack houses and some independently run pack houses are
located on rail sidings, in which case rail transport is the logical option. However, in
many instances, poor rail services, as a result of unreliable capacity, time delays and
uncompetitive tariffs, have resulted in road transport being more attractive.
Ultimately, market forces will determine what mode of transport is used.
Before the 1980’s, a high proportion of farm products were transported from the
interior of the country by rail. Today the situation is very different, with a much
Version: 01
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Apply marketing principles in agriculture
Primary Agriculture
NQF Level 2
Unit Standard No: 116126
35
higher proportion being transported by road, simply as a result of competitive rates
and service delivery requirements driving producer decisions.
Sea freight accounts for virtually 100% of the transport mode used to convey farm
products from South Africa to its various export markets. This is even the case with
African markets other than those with borders close to South Africa.
On rare occasions air freight is used for exports, but this is usually early in the
season of a popular cultivar, when a producer and his export agent decide to be the
first on a poorly supplied market. Speciality crops that are placed into niche markets
are often transported by air. An example of this is airfreighting of blueberries from
South Africa to the UK. South African Blueberry exports occur in the months where
blueberry is not harvested in Europe. The consumers are then willing to pay a
“levy”’ on the produce. In some instances market prices may, for a short period of
time (days), justify the high cost of airfreight.
On arrival at overseas ports, the palletised farm product is conveyed most often by
road transport to depots or directly to retailers in the case of supermarkets.
In the case of locally marketed fresh farm products, depending on the quantities of
produce involved, the proximity of rail stations, the location and nature of the
market to which the products are being sent, and the price quoted, either road or
rail is used. Since relatively small volumes of product are sent by any single
producer to any specific market, road is the most commonly used transport mode.
4.3 Cooperative marketing and distribution
A cooperative is an organisation comprising a number of individual growers as its
members. A cooperative is formed to benefit from the economies of scale that their
collective supply and marketing of product can achieve. This benefit can take
various forms, most of which relate to the increased bargaining power that large
volumes of products can achieve over smaller, fragmented volumes.
In terms of the marketing and distribution of fresh farm products, the cooperative
has certain features that make it either attractive or unsuitable as a structure for
individual growers to use.
The members of the cooperative usually comprise a number of individual growers
located within a radius of some 50 kilometres of the central pack house or pack
houses. These growers will often have between them a spread of crops or cultivars
grown under different conditions in different microclimates. As a group the
producers can offer the market-sustained volumes of a range of products or cultivars
over an extended period.
The cooperative bears the brand name of the fruit it packs and markets. To some
individual producers, especially larger producers, this arrangement may not be ideal,
Version: 01
Version Date: July 2006
Apply marketing principles in agriculture
Primary Agriculture
NQF Level 2
Unit Standard No: 116126
36
as the individuality of the producer and the quality of his specific fruit can be lost in
the larger volumes of the cooperative.
The management of the cooperative negotiates with distribution service providers
and evaluates market segment options on behalf of its members. Armed with the
supply volumes of its members, the cooperative is able to negotiate from a position
of strength and is usually able to conclude favourable contracts with export agents
and importers.
One factor that can weaken the cooperative’s bargaining power is the potential
variability of the quality of fruit emanating from its range of producers. All
cooperatives have strict quality management systems in place, but quality variation
is an inherent risk in a system where fresh farm products are supplied from many
individual producers.
Distribution Channel Budget
Most costs associated with the production and packing of fresh farm products are
fixed. Variable costs that growers and pack houses do have some control over
include agro-chemicals, communications, labour, and product distribution costs.
Since there are various distribution options and logistics service providers from which
to choose, costs can be saved in this area. It is therefore important to compare
prices for the various stages of the distribution chain and use this information to
create a distribution channel budget.
The distribution budget serves as the financial expression of the distribution plan
and in its formative stages is a useful tool for comparing different options.
Monitoring Distribution Channels
It is important for the grower or pack house to enter into a contract or service-level
agreement with the chosen transport and logistics service provider. In this
agreement, the required service delivery standards should be clearly described.
The actual service delivery is measured and monitored against this agreement, and
payments are made accordingly.
To ensure ongoing compliance by the service provider, it is important to maintain
short interval control so that service delivery problems can immediately be brought
to the attention of the service provider and appropriate action taken.
Monitoring the Productivity of Transport Providers and Distributors
The most obvious way of measuring the efficiency of transport and distribution
contactors involved in the fresh farm product supply chain relates to the final
condition and quality of the product they have been responsible for conveying.
Fresh farm products are by nature, perishable products with a limited shelf life.
Once the product has been produced, harvested and packed, time and temperature
become the crucial parameters determining its quality and condition during and after
the transport and distribution process.
Version: 01
Version Date: July 2006
Apply marketing principles in agriculture
Primary Agriculture
NQF Level 2
Unit Standard No: 116126
37
In citrus, for example, the retention of internal quality and the development of
fungal diseases that lead to waste are strongly influenced by post-harvest time and
temperature regimes. It therefore follows that the standard of service provided by
transport contractors can have a significant effect on the quality and condition of
fruit reaching the market. Their efficiency can as a result be measured by their
ability to meet the prescribed time and temperature protocols for the consignments
of fruit they convey.
The time it takes to transport fresh farm products from the furthest production areas
to their natural point of distribution is usually not more than three days. When fresh
farm products are transported during the cooler autumn and winter months, it are
generally not refrigerated while being transported from the production areas of the
country by rail or road, because of the high cost of refrigerated transport. Other
fresh farm products may require refrigerated transport regardless of the time of year
that they are transported because of the inherited product quality requirements. The
key requirement for contractors is therefore to meet the time protocol. It is also
important that the palletised load is properly positioned and secured, and that the
rail truck or road vehicle be fit to be used for this purpose. The latter requirements
are laid down in formal contract documents.
Once at the port or depot, fresh products destined for export, is held under
refrigeration until it is loaded on board a vessel for shipment by sea to the export
market. Shipping service providers are required to meet the protocol requirements
as stipulated in the contracts. Digital time and temperature monitors located in the
port cold stores and vessel decks store all the relevant information required to
determine adherence to protocols. These can be read at any time during the voyage
and are used as a basis for claiming losses arising from protocol deviations.
Monitoring the efficiency of transport and distribution service providers is essential.
There are costs associated with the monitoring process and there are costs involved
in losses due to protocol deviations. The performance of the service providers
impacts on the bottom line and therefore must be budgeted for. Typical budget
items for this would be Losses Due To Protocol Deviation and Payments
Received for Losses Claimed.
Distribution channels refer to how farm products are moved from the farm or
pack house to the market.
The choice of distribution channel depends on the market location and the
requirements of the market, particularly with regard to packaging.
Logistics service providers and shipping agents are used to distribute export
fruit. The choice of service and service provider depends on the ability to
deliver the desired service, the reputation of the service and provider, and
the cost of the service.
The choice of transport mode are made mainly on the grounds of cost, but
also on the grounds of practicality, reliability, reputation, and the general
standard of service delivery.
Version: 01
Version Date: July 2006
Apply marketing principles in agriculture
Primary Agriculture
NQF Level 2
Unit Standard No: 116126
38
Various modes of transport are used for different legs of the distribution
channel, such as road transport, rail transport and shipping.
A cooperative is an organisation that comprises a number of individual
growers.
The advantages of cooperative marketing and distribution include an
increased bargaining power because of larger volumes and the ability to
supply the market with a wider range of cultivars over an extended period.
A factor that makes cooperatives unattractive to certain growers are the loss
of individual branding, while the variability in quality from different growers
may weaken the cooperative’s bargaining power with regard to marketing.
Growers and pack houses have more control over distribution costs.
A distribution budget is useful for comparing the costs of various distribution
options.
The performance of service providers is measured against service-level
agreements.
The efficiency of transport and distribution contractors can be measured
against the condition of the product that they conveyed when it arrives at its
destination, and whether the product was delivered within the agreed
timeframe.
Losses that are incurred as a result of protocol deviations are claimed back
from the contractor.
Please complete
Activity 10 at the
end of this
session.
My Notes …
.
.
.
.
..........................................
.........................................
.........................................
.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
.........................................
Version: 01
Version Date: July 2006
Apply marketing principles in agriculture
Primary Agriculture
Concept (SO 4)
NQF Level 2
I understand
this concept
Unit Standard No: 116126
39
Questions that I still would
like to ask
Co-participation in selecting the best
distribution channel for a specific
agricultural commodity taking
alternative target markets and
distribution channels into account is
demonstrated.
An understanding of the need for the
allocation of a budget for each
distribution channel and the monitoring
thereof is demonstrated.
An understanding for the need for
monitoring the productivity of the
resources involved with the transport of
the specific agricultural commodity to
its market place is demonstrated.
My Notes …
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Version: 01
Version Date: July 2006
Apply marketing principles in agriculture
Primary Agriculture
10
NQF Level 2
Group Activity: Have a group
discussion and design a poster
Unit Standard No: 116126
40
My Name:
..................
My Workplace:
..................
My ID Number:
SO 4 AC 1-3
...................
Design a poster in your group showing your first choice of distribution channel. Show on the
poster how this channel will ensure that your product is distributed effectively and who else
will be involved in the distribution process.
Make keynotes below on how the efficiency of your distribution channel will be monitored at
strategic points, and why this is important.
Facilitator comments:
Assessment:
Version: 01
Version Date: July 2006
Apply marketing principles in agriculture
Primary Agriculture
NQF Level 2
Unit Standard No: 116126
41
Am I ready for my test?
Check your plan carefully to make sure that you prepare in good time.
You have to be found competent by a qualified assessor to be declared
competent.
Inform the assessor if you have any special needs or requirements before
the agreed date for the test to be completed. You might, for example,
require an interpreter to translate the questions to your mother tongue, or
you might need to take this test orally.
Use this worksheet to help you prepare for the test. These are examples of
possible questions that might appear in the test. All the information you
need was taught in the classroom and can be found in the learner guide that
you received.
1.
2.
I am sure of this and understand it well
I am unsure of this and need to ask the Facilitator or Assessor to explain what it means
Questions
1. I am sure
1. Explain in your own words why market research
would be of value to a farmer.
2. Do you think it is necessary to allocate specific
budget, personnel, and time to do market research?
Motivate your answer.
3. Who do you think would be the parties involved in
doing market research?
4. Do you think it is important to use people with
specific marketing skills to do market research?
5. What you think is a target group?
6. List management information and reports that you
might know of that would be generated by market
research.
7. There are five important components to the market
mix. Name them and discuss how each of these
would be applicable to the marketing plan of a farm.
8. Do you think that the specific characteristics of a
product from a farm, such as quality and size,
packaging, etc., is in any way related to specific
market requirements? If so, explain how and why.
9. Do you think that the distribution channel of a
product from a farm is in any way related to specific
market requirements? If so, explain how and why.
Version: 01
Version Date: July 2006
2. I am unsure
Apply marketing principles in agriculture
Primary Agriculture
NQF Level 2
10. Do you think that the price of a product from a farm
is in any way related to specific market
requirements? If so, explain how and why.
11. Give three examples of possible promotional actions
that you might engage in when marketing your
product.
12. Explain in your own words how productive and
motivated people can play a role in the marketing
processes of a farm.
13. Give an example of at least one short-term, one
medium-term and one long-term responsibility in
terms of the marketing plan and explain how this
relates to the marketing budget.
14. Make a list of the different components related to
the marketing budget.
15. Explain how you would differentiate between shortterm, medium-term and long-term budget needs.
16. Explain in your won words why you think it is
necessary to monitor the marketing budget.
17. Discuss with a practical example why you think an
effective distribution channel is important for a farm.
18. Give three examples of different transportation
modes that can be applied in the distribution of your
product.
19. Explain in your own words what you understand by
cooperative participation in selecting a distribution
channel.
20. Explain in your own words why you think it is
important to monitor the budget and productivity of
the distribution channel.
Version: 01
Version Date: July 2006
Unit Standard No: 116126
42
Apply marketing principles in agriculture
Primary Agriculture
NQF Level 2
Unit Standard No: 116126
43
Checklist for practical assessment …
Use the checklist below to help you prepare for the part of the practical
assessment when you are observed on the attitudes and attributes that you need
to have to be found competent for this learning module.
Answer
Yes or No
Observations
Motivate your Answer
(Give examples, reasons, etc.)
Can you identify problems and deficiencies
correctly?
Are you able to work well in a team?
Do you work in an organised and
systematic way while performing all tasks
and tests?
Are you able to collect the correct and
appropriate information and / or samples
as per the instructions and procedures that
you were taught?
Are you able to communicate your
knowledge orally and in writing, in such a
way that you show what knowledge you
have gained?
Can you base your tasks and answers on
scientific knowledge that you have learnt?
Are you able to show and perform the
tasks required correctly?
Are you able to link the knowledge, skills
and attitudes that you have learnt in this
module of learning to specific duties in
your job or in the community where you
live?
The assessor will complete a checklist that gives details of the points that are
checked and assessed by the assessor.
The assessor will write commentary and feedback on that checklist. They will
discuss all commentary and feedback with you.
You will be asked to give your own feedback and to sign this document.
It will be placed together with this completed guide in a file as part
of you portfolio of evidence.
The assessor will give you feedback on the test and guide you if there are
areas in which you still need further development.
Version: 01
Version Date: July 2006
Apply marketing principles in agriculture
Primary Agriculture
NQF Level 2
Unit Standard No: 116126
44
Paperwork to be done …
Please assist the assessor by filling in this form and then sign as instructed.
Learner Information Form
Unit Standard
116126
Program Date(s)
Assessment Date(s)
Surname
First Name
Learner ID / SETA
Registration
Number
Job / Role Title
Home Language
Gender:
Male:
Female:
Race:
African:
Employment:
Permanent:
Non-permanent:
Disabled
Yes:
No:
Coloured:
Indian/Asian:
Date of Birth
ID Number
Contact Telephone
Numbers
Email Address
Signature:
Postal Address
Version: 01
Version Date: July 2006
White:
Apply marketing principles in agriculture
Primary Agriculture
NQF Level 2
Unit Standard No: 116126
45
Bibliography
Books:
The 10-Day MBA, Revised Edition, Steven Silbiger, Piatkus Books Limited, 2004
Basic Marketing, E. Jerome McCarthy
Farmers’ Weekly Columns, J. P. Hughes, 2005
The Trade Chain of the South African Citrus Industry, Fresh Produce
Exporters’ Forum, 2003
Terms & Conditions
This material was developed with public funding and for that reason this material
is available at no charge from the AgriSETA website (www.agriseta.co.za).
Users are free to produce and adapt this material to the
maximum benefit of the learner.
No user is allowed to sell this material whatsoever.
Version: 01
Version Date: July 2006
Apply marketing principles in agriculture
Primary Agriculture
NQF Level 2
Acknowledgements
Project Management:
M H Chalken Consulting
IMPETUS Consulting and Skills Development
Donors:
Citrus Academy
Authenticator:
Le Toit Management Consultants cc
Technical Editing:
Mr R H Meinhardt
OBE Formatting:
Ms B Enslin
Design:
Didacsa Design SA (Pty) Ltd
Layout:
Ms A du Plessis
Ms N Matloa
Version: 01
Version Date: July 2006
Unit Standard No: 116126
46
All qualifications and unit standards registered on the National Qualifications Framework are
public property. Thus the only payment that can be made for them is for service and
reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted,
the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY
REGISTERED UNIT STANDARD:
Apply marketing principles in agriculture
SAQA US ID
UNIT STANDARD TITLE
116126
Apply marketing principles in agriculture
SGB NAME
REGISTERING PROVIDER
SGB Primary Agriculture
FIELD
SUBFIELD
Field 01 - Agriculture and Nature Conservation
Primary Agriculture
ABET BAND
UNIT STANDARD TYPE
NQF LEVEL
CREDITS
Undefined
Regular
Level 2
2
REGISTRATION
STATUS
REGISTRATION START
DATE
REGISTRATION END
DATE
SAQA DECISION
NUMBER
Registered
2004-10-13
2007-10-13
SAQA 0156/04
PURPOSE OF THE UNIT STANDARD
A learner achieving this unit standard will be able to apply knowledge of the marketing principles within
agriculture for a specific product or service. Specific knowledge on the value of marketing research and the
marketing mix will enable learners to understand the marketing process.
Learners will understand the importance of the application of business principles in agricultural production
with specific reference to marketing.
They will be able to operate farming practices as businesses and will gain the knowledge and skills to move
from a subsistence orientation to an economic orientation in agriculture. Knowledge and skills to access
mainstream agriculture through a business-orientated approach to agriculture will be gained by farmers.
Competent learners will be fully conversant with agricultural business practices and aspects of financial
analysis as to provide the environment for the application of quality practices and thus strengthen
agricultural practices in general.
LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING
It is assumed that a learner attempting this unit standard will demonstrate competence against the unit
standard or equivalent:
• NQF 1: Demonstrate an understanding of the importance of marketing.
UNIT STANDARD RANGE
Whilst range statements have been defined generically to include as wide a set of alternatives as possible,
all range statements should be interpreted within the specific context of application.
Range statements are neither comprehensive nor necessarily appropriate to all contexts. Alternatives must
however be comparable in scope and complexity. These are only as a general guide to scope and
complexity of what is required.
UNIT STANDARD OUTCOME HEADER
N/A
Specific Outcomes and Assessment Criteria:
SPECIFIC OUTCOME 1
Understand the value of marketing research.
OUTCOME RANGE
The research process, budget allocation, personnel allocation, and time allocation should receive the
necessary attention.
ASSESSMENT CRITERIA
ASSESSMENT CRITERION 1
An understanding of the research process with specific emphasis on the value of managerial information is
demonstrated.
ASSESSMENT CRITERION 2
An awareness of the allocation of funds to the marketing research process is demonstrated.
ASSESSMENT CRITERION 3
An ability to allocate time frames to selected research outcomes is demonstrated.
ASSESSMENT CRITERION 4
An understanding of the need for access to people with specific marketing skills is demonstrated.
ASSESSMENT CRITERION 5
An ability to identify target groups is demonstrated.
ASSESSMENT CRITERION 6
An ability to apply generated managerial information within production processes is demonstrated.
SPECIFIC OUTCOME 2
Apply the marketing mix (product, promotion, place, price and people) to a selected enterprise.
OUTCOME RANGE
Application of the marketing mix`s components - product and packaging, price, place, promotion and
people.
ASSESSMENT CRITERIA
ASSESSMENT CRITERION 1
An understanding of the market requirements for a specific product on the farm in terms of its appearance
(size[s], packaging, etc) is demonstrated.
ASSESSMENT CRITERION 2
An understanding of the market requirements for a specific product on the farm is demonstrated in terms
of the distribution channels needed to get the product to the markets.
ASSESSMENT CRITERION 3
An understanding of the market requirements for a specific product on the farm is demonstrated in terms
of its pricing in relation to the various size(s) and packaging formats offered.
ASSESSMENT CRITERION 4
The ability to differentiate between the various promotional actions available to the farm for each product
format is demonstrated.
ASSESSMENT CRITERION 5
An understanding of need for productive and motivated human resources within the production and
marketing processes is demonstrated.
SPECIFIC OUTCOME 3
Take limited and shared responsibility for the marketing budget.
OUTCOME RANGE
Short term, medium term and long term - personnel, outsourcing, shows, media.
ASSESSMENT CRITERIA
ASSESSMENT CRITERION 1
An understanding for the need of a marketing budget is demonstrated.
ASSESSMENT CRITERION 2
An understanding of the components of a marketing budget is demonstrated.
ASSESSMENT CRITERION 3
The ability to differentiate between short, medium and long term budget needs is demonstrated.
ASSESSMENT CRITERION 4
The ability to have a shared responsibility for the limited monitoring of the marketing budget is
demonstrated.
ASSESSMENT CRITERION 5
An understanding of the importance of the adherence to the needs of market place and the identified
target groups is demonstrated.
SPECIFIC OUTCOME 4
Have an awareness and understanding of the importance of effective distribution channels for a specific
agricultural commodity.
OUTCOME RANGE
Allocation of budget, people, transport modes.
ASSESSMENT CRITERIA
ASSESSMENT CRITERION 1
Co-participation in selecting the best distribution channel for a specific agricultural commodity taking
alternative target markets and distribution channels into account is demonstrated.
ASSESSMENT CRITERION 2
An understanding of the need for the allocation of a budget for each distribution channel and the
monitoring thereof is demonstrated.
ASSESSMENT CRITERION 3
An understanding for the need for monitoring the productivity of the resources involved with the transport
of the specific agricultural commodity to its market place is demonstrated.
UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS
The assessment of qualifying learners against this standard should meet the requirements of established
assessment principles.
It will be necessary to develop assessment activities and tools, which are appropriate to the contexts in
which the qualifying learners are working. These activities and tools may include an appropriate
combination of self-assessment and peer assessment, formative and summative assessment, portfolios and
observations etc.
The assessment should ensure that all the specific outcomes; critical cross-field outcomes and essential
embedded knowledge are assessed.
The specific outcomes must be assessed through observation of performance. Supporting evidence should
be used to prove competence of specific outcomes only when they are not clearly seen in the actual
performance.
Essential embedded knowledge must be assessed in its own right, through oral or written evidence and
cannot be assessed only by being observed.
The specific outcomes and essential embedded knowledge must be assessed in relation to each other. If a
qualifying learner is able to explain the essential embedded knowledge but is unable to perform the specific
outcomes, they should not be assessed as competent. Similarly, if a qualifying learner is able to perform
the specific outcomes but is unable to explain or justify their performance in terms of the essential
embedded knowledge, then they should not be assessed as competent.
Evidence of the specified critical cross-field outcomes should be found both in performance and in the
essential embedded knowledge.
Performance of specific outcomes must actively affirm target groups of qualifying learners, not unfairly
discriminate against them. Qualifying learners should be able to justify their performance in terms of these
values.
• Anyone assessing a learner against this unit standard must be registered as an assessor with the
relevant ETQA.
• Any institution offering learning that will enable achievement of this unit standard or assessing this unit
standard must be accredited as a provider with the relevant ETQA.
• Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines
in the relevant qualification and the agreed ETQA procedures.
UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE
The person is able to demonstrate a basic knowledge of:
•
•
•
•
•
The application of the marketing mix to a selected agricultural commodity.
The identification of target groups.
The monitoring of budgets allocated to the marketing process.
Awareness of the value of monitoring time frames and budgets of marketing components.
The importance of productivity within marketing channels.
UNIT STANDARD DEVELOPMENTAL OUTCOME
N/A
UNIT STANDARD LINKAGES
N/A
Critical Cross-field Outcomes (CCFO):
UNIT STANDARD CCFO IDENTIFYING
Problem Solving: relates to specific outcomes:
• Understand the value of marketing research.
• Apply the marketing mix (product, promotion, place, price and people) to a selected enterprise.
• Have an awareness and understanding of the importance of effective distribution channels for a specific
agricultural commodity.
UNIT STANDARD CCFO WORKING
Teamwork: relates to all specific outcomes.
UNIT STANDARD CCFO ORGANIZING
Self-management: relates to all specific outcomes.
UNIT STANDARD CCFO COLLECTING
Interpreting Information: relates to specific outcomes:
• Apply the marketing mix (product, promotion, place, price and people) to a selected enterprise.
• Have an awareness and understanding of the importance of effective distribution channels for a specific
agricultural commodity.
UNIT STANDARD CCFO COMMUNICATING
Communication: relates to all specific outcomes.
UNIT STANDARD CCFO SCIENCE
Use Science and Technology: relates to specific outcomes:
• Understand the value of marketing research.
• Take limited and shared responsibility for the marketing budget.
• Have an awareness and understanding of the importance of effective distribution channels for a specific
agricultural commodity.
UNIT STANDARD CCFO DEMONSTRATING
The world as a set of related systems: relates to specific outcome
• Apply the marketing mix (product, promotion, place, price and people) to a selected enterprise.
UNIT STANDARD CCFO CONTRIBUTING
Self-development: relates to all specific outcomes.
UNIT STANDARD ASSESSOR CRITERIA
N/A
UNIT STANDARD NOTES
N/A
All qualifications and unit standards registered on the National Qualifications Framework are public property. Thus the only
payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is
reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.