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WINONA STATE UNIVERSITY PROPOSAL FOR NEW COURSES Department _____Marketing______________________________________ Date _____March 10, 2009___________________ Refer to Regulation 3-4, Policy for Changing the Curriculum, for complete information on submitting proposals for curricular changes. 105 Course No. Marketing in a Global Society Course Title This proposal is for a(n) __xx____ Undergraduate Course ______ Minor _____ Required _____ Elective 3 Credits ______ Graduate Course Applies to: ______ Major _____ Required _____ Elective Prerequisites none__________________________________________________________________________________ Grading method __xx____ Grade only __xx___ University Studies* ______ P/NC only ____ Not for USP ______ Grade and P/NC Option Frequency of offering: 2 - 3 x year *For University Studies Program course approval, the form Proposal for University Studies Courses must also be completed and submitted according to the instructions on that form. Provide the following information: A. Course Description 1. Catalog description. 2. Course outline of the major topics and subtopics (minimum of two-level outline). 3.a Instructional delivery methods utilized: (Please check all that apply). Lecture: Auditorium Lecture: Classroom xxxx ITV Online Service Learning Travel Study Web Enhanced Laboratory Web Supplemented Internship/Practicum Other: (Please indicate) 3.b. MnSCU Course media codes: (Please check all that apply). B. C. None: xxx 3. Internet 6. Independent Study 1. Satellite 4. ITV Sending 7. Taped 2. CD Rom 5. Broadcast TV 8. ITV Receiving 9. Web Enhanced 10. Web Supplemented 4. Course requirements (papers, lab work, projects, etc.) and means of evaluation. 5. Course materials (textbook(s), articles, etc.). 6. Assessment of Outcomes 7. List of references. Rationale 1. Statement of the major focus and objectives of the course. 2. Specify how this new course contributes to the departmental curriculum. 3. Indicate any course(s) which may be dropped if this course is approved. Impact of this Course on other Departments, Programs, Majors, or Minors 1. Does this course increase or decrease the total credits required by a major or minor of any other department? If so, which department(s)? 2. Attach letter(s) of understanding from impacted department(s). Department Contact Person for this Proposal: Marianne Collins Name (please print) 5196 Phone [email protected] e-mail address Proposal for New Course MKTG 105 – Marketing in a Global Society A. Course Description 1. Catalog Course Description An introduction to key marketing concepts within the context of current and emerging global issues. This course is designed to expose students to the impact of cultural, economic and political environments on the global marketplace and to explore the ethical and social responsibilities of marketing managers in this dynamic era of globalization. Topics include the importance of crosscultural understanding, global linkages, emerging markets and fair trade practices. 2. Course outline a. Overview of marketing in a global society i. Introduction to course ii. Marketing definition 1. Marketing management philosophies a. Production orientation b. Marketing orientation c. Social marketing orientation 2. Importance of marketing iii. Micro – macro dilemma 1. Micro–marketing a. Organizational activities designed to meet customer needs b. Cultural impact on marketing 2. Macro-marketing a. Social process directing producer to consumers b. Marketing impact on cultures 3. Social consequences of conflicts within the marketing system iv. Factors driving globalization b. Social responsibility and ethics in the global marketing environment i. Ethical issues 1. Corporate social responsibility 2. Ethical decision making 3. Fair trading practices 4. Cultural ‘imperialism’ ii. Labor issues 1. Child labor 2. Human rights 3. Sweatshops iii. Environmental issues 1. Green marketing 2. Sustainability 3. Environmental impact on emerging economies c. Legal and political issues i. Trade barriers 1. Marketing and regulatory requirements ii. International economic communities iii. Political environments and market risks d. Developing marketing strategies i. Strategic market planning 1. Defining the business mission 2. Evaluating the external environment 3. Setting organizational objectives ii. Marketing planning 1. Situational analysis 2. Setting marketing objectives 3. Developing marketing strategies iii. The marketing mix - product, place, promotion and price e. Understanding consumer behavior i. The consumer decision-making process a. Need recognition b. Evaluation of alternatives ii. Factors influencing the consumer decision process 1. Psychological factors a. Materialism b. Over - consumption 2. Social and cultural influences 3. Situational factors iii. Global cultural behavior and buying behavior 1. Quality of life measures 2. Cross-cultural comparisons 3. Culture and the marketing mix 4. Influence of values, beliefs and customs f. Global marketing i. The evolution of global marketing ii. Analyzing the global marketplace 1. The economic environment 2. The competitive environment 3. The technological environment 4. The political and legal environment iii. Cultural dynamics in assessing global markets 1. Adaptation 2. Localization 3. Standardization iv. Global market entry strategies v. Emerging markets 1. “BRIC” – Brazil, Russia, India and China 2. Regional trading blocs g. Targeting the marketplace i. Segmentation 1. Bases for segmenting markets 2. Evaluating market segments ii. Choosing a target market iii. Developing a positioning strategy iv. Competitive structure v. The challenges of emerging markets 1. The disenfranchised global markets 2. Disparate standards of living h. The marketing mix in the global economy i. Global products and global brands ii. Retailing and e-commerce in global markets iii. Communications and advertising on the world stage iv. Pricing in global markets 3. Instructional delivery methods A number of techniques will be utilized to engage the student in the learning environment. In addition to readings, discussion and class lectures, the course will involve learning activities, films, quizzes and exams on global marketing topics. The text will be a customized text containing several chapters on basic marketing concept, including definition of the marketing concept, strategic marketing planning, the marketing mix and consumer behavior in the global marketplace. In addition, there will be readings on specific ethical issues regarding globalization, including the backlash against the growing economic and cultural reach of multinationals, as well as the labor and environmental issues surrounding free trade. 4. Course requirements and means of evaluation Course requirements will involve both individual and team efforts, including research presentations, quizzes, exams and a number of in-class exercises, as follows: Exams (4 @ 15% each) Research projects Class contribution and quizzes 60% 20% 20% Exams (60%) There will be 3 regular exams consisting of multiple choice, true/false and/or short answer questions, as well as a cumulative final exam. Each exam will be weighted equally. Exams will cover assigned readings, films, class discussions and lecture. Research Projects (20%) Each student will work in teams of two and conduct a research project on an approved topic having to do with the impact of marketing on our global society. The research project will be on any topic related to marketing concepts, ethical issues or any of the topics which were discussed during the semester (fair trade, country specific marketing opportunities, global branding, similarities or differences in international marketing, etc.) Students will be expected to prepare and present a PowerPoint presentation in class of approximately 8 – 10 minutes in length, with both students presenting. In-class (20%) A student’s grade will also be based on in-class discussions, attendance, assignments and quizzes. In addition, one research diary entry on topics that represent an example of a concept that was covered in class will be required. 5. Course materials Customized text to include chapters from: a. Arnold, D. 2004. The Mirage of Global Markets. Pearson Education, Saddle River, New Jersey. b. Solomon, M., Marshall, G. and Stuart, E. 2009. Real People, Real Choices, Marketing 6E. Prentice Hall, Saddle River, New Jersey. c. Usunier, J-C. and Lee, J. 2005. Marketing across Cultures, Fourth Edition. Pearson Education, Saddle River, New Jersey. 6. Bibliography A Killer Bargain. T. Heinemann (dir). California Newsreel, 2006. Arnold, D. 2004. The Mirage of Global Markets. Pearson Education, Saddle River, New Jersey. Baron, D. 2010. Business and the Environment, Sixth Edition. Pearson Education, Saddle River, New Jersey. Cola Wars, Message in a Bottle. Films for the Humanities & Sciences, 2004. Cross-cultural Communication: How Culture Affects Communication. Insight Media, 2005. Ethical Markets: Growing the Green Economy. Films for the Humanities & Sciences, 2007. Friedman, T. 1999. The Lexus and the Olive Tree. Farrar, Straus and Giroux, New York. Friedman, T. 2006. The World is Flat, A Brief History of the Twenty-first Century. Farrar, Straus and Giroux, New York. Klein, N. 2002. No Logo: No Space, No Choice, No Jobs. Picador USA, New York. Kotabe, M. and Helsen, K. 2008. Global Marketing Management, Fourth Edition. John Wiley & Sons, New York. Mahajan, V. and Kamini, B. 2006. The 86% Solution, How to Succeed in the Biggest Market Opportunity of the 21st Century. Wharton School Publishing, University of Pennsylvania. Solomon, M., Marshall, G. and Stuart, E. 2009. Real People, Real Choices, Marketing 6E. Prentice Hall, Saddle River, New Jersey. Usunier, J-C. and Lee, J. 2005. Marketing across Cultures, Fourth Edition. Pearson Education, Saddle River, New Jersey. B. Rationale for new course 1. Focus and objectives of the course The basic objectives of this course are: - To enable students to understand the importance of global markets, connectivity and global exchange; - To enhance students’ sensitivity to the economic, social, cultural and political factors impacting global marketing; - To become aware of the unique challenges of the global marketplace; - To explore the ethical ramifications of global marketing decisions. - To develop a better understanding of key environmental and cultural differences across global markets; and - For students to be develop an understanding of the basic concepts of marketing within this context. 2. Contribution to departmental curriculum This course will provide undeclared students with an exposure to global marketing issues. It will provide newly declared marketing majors and other business majors with an exposure to the social and cultural issues they must grapple with as responsible decision makers. 3. Courses which may be dropped, if this course is implemented. Marketing and Society (MKTG 100) will be dropped in place of this course. Marketing and Society was part of the University Studies program. C. Statement of Impact 1. Impact on other departments, programs, majors or minors This course will be a University Studies course and will not be required by any program. Neither will it require any pre-requisites or serve as a pre-requisite. Therefore, it will have no impact on other departments, programs, majors or minors. 2. Change total credits for a major or minor? None. 3. Notification of impacted departments N/A. WINONA STATE UNIVERSITY PROPOSAL FOR UNIVERSITY STUDIES COURSES Department: Marketing Date: March 6, 2009 105 Course No. Marketing in a Global Society Course Name This proposal is for a(n) ____xx__ Undergraduate Course Applies to: ______ Major _____ Required _____ Elective 3 Credits ______ Minor _____ Required _____ Elective University Studies (A course may be approved to satisfy only one set of outcomes.): Course Requirements: Basic Skills: Arts & Science Core: Unity and Diversity: _____ 1. College Reading and Writing _____ 1. Humanities _____ 1. Critical Analysis _____ 2. Oral Communication _____ 2. Natural Science _____ 2. Science and Social Policy _____ 3. Mathematics _____ 3. Social Science ___xx__ 3. a. Global Perspectives _____ 4. Physical Development & Wellness _____ 4. Fine & Performing Arts _____ b. Multicultural Perspectives _____ 4. a. Contemporary Citizenship _____ b. Democratic Institutions Flagged Courses: _____ 1. Writing _____ 2. Oral Communication _____ 3. a. Mathematics/Statistics _____ b. Critical Analysis Prerequisites: none Provide the following information (attach materials to this proposal): Please see “Directions for the Department” on previous page for material to be submitted. Attach a University Studies Approval Form. Department Contact Person for this Proposal: Marianne Collins Name (please print) 5196 Phone [email protected] e-mail address [Revised 9-05] University Studies Specified Outcomes Global Perspectives MKTG 105 – Marketing in a Global Society a. Understand the role of the world citizen and the responsibility world citizens share for their common global future. This course provides students an introductory overview of marketing concepts within context of current and emerging global issues. It is designed to expose students to the impact of social, cultural, economic and political environments on the global marketplace and to explore the societal responsibilities of marketing managers in this dynamic era of globalization. Students will study the ethical ramifications of global marketing decisions and how these actions can change local cultures for both the good and the bad. Students should develop a better understanding of key environmental and cultural differences across global markets, and the dependent and independent variables that affect both the cultural impact on marketing and marketing’s impact on cultures around the world. Key to these global opportunities is an understanding of consumer similarities and differences, acknowledging those attributes we have in common and developing a respect and tolerance of our diversity, and how these factors influence marketing decisions. Global trade has transcended national and political borders, while also requiring adaptation of global marketing activities to local conditions. Our global future is firmly grounded in this convergence of markets, culture and society, and in an understanding of our connectivity through global exchange. In addition, as socially responsible world citizens, it is imperative to develop and hone our global orientation in order to explore the challenges of both market globalization and the potential backlash of the growing market influence of multinational corporations. b. Describe and analyze social, economic, political, spiritual or environmental elements that influence the relations between living beings and their environments or between societies. This course focuses on the linkages within marketing activities across the global marketplace. The emphasis will be on the perception of ‘globalization’ efforts and the nature of these marketing efforts within the broader societal issues of production and consumption, the impact of global brands and specifically, the issues associated with free and fair trade, sustainability and green marketing and human rights issues in the global marektplace . We will examine how these factors influence marketing and how they impact local culture and society and that of the multinational corporation. c. Identify and analyze specific global issues, illustrating the social, economic, political, spiritual or environmental differences that may affect their resolution. We will explore the economic, cultural and ethical conflicts facing multinational corporations in their marketing strategies, including cross-nationalism, and what some perceive as ‘corporate imperialism’. Great emphasis will be placed on the ramifications of free trade practices, including the ethical concerns of balancing development and the environmental, labor issues and the impact on the local culture. Marketing in a Global Society – MKTG 105 Term, 200X Section 01: Course ID # 00000 Time/Day: M/W/F Classroom: Somsen xxx Instructor: Marianne Luppold Collins Office: Somsen 109A Email: [email protected] Office Telephone: 457-5196 Required Texts: Customized text to include chapters from: Arnold, D. 2004. The Mirage of Global Markets. Pearson Education, Saddle River, New Jersey. Friedman, T. 1999. The Lexus and the Olive Tree. Farrar, Straus and Giroux, New York. Friedman, T. 2006. The World is Flat, A Brief History of the Twenty-first Century. Farrar, Straus and Giroux, New York. Solomon, M., Marshall, G. and Stuart, E. 2009. Real People, Real Choices, Marketing 6E. Prentice Hall, Saddle River, New Jersey. Usunier, J-C. and Lee, J. 2005. Marketing across Cultures, Fourth Edition. Pearson Education, Saddle River, New Jersey. The primary objective of this course is to provide an introduction to key marketing concepts within the context of current and emerging global issues. This course is designed to expose students to the impact of cultural, economic and political environments on the global marketplace and to explore the societal responsibilities of marketing managers in this dynamic era of globalization. We will study the ethical ramifications of global marketing decisions and how these actions can change local cultures for both the good and the bad. Students should develop a better understanding of key environmental and cultural differences across global markets. Topics include the social marketing concept, cultural diversity, the importance of cross-cultural understanding, global linkages, labor issues, environmental impacts, sustainability, emerging markets and fair trade practices. Class time will be spent on concept discussions, learning activities, films, lectures, quizzes and exams. Calendar Date Topics Assignments Week 1 Course Introduction and Marketing Overview Real People, Real Choices – Chapter 1 and 2 Week 2 Marketing Concept and Social Responsibility and Ethics Ethical Markets: Growing the Green Economy, Films for the Humanities & Sciences Date Week 3 Topics Political and Legal Environment of the Global Marketplace Assignments The Lexus and the Oliver Tree – Chapter 10 Real People, Real Choices – Chapter 3 Week 4 Segmentation and Positioning Real People, Real Choices – Chapter 7 No Logo, Media Education Foundation Week 5 Target Marketing EXAM 1 on (date) The Mirage of Global Markets – Chapter 1 Week 6 Buyer Behavior Real People, Real Choices – Chapter 4 Week 7 Evaluating Opportunities in a Changing Global Market Marketing Across Cultures – Chapter 1 Week 8 The Global Marketplace The World is Flat – Chapter 2 Global Markets, Coast Learning Week 9 Emerging Economies: BRIC EXAM 2 on (date) The World is Flat – Chapter 13 Week 10 Culture and the Marketing Mix Marketing Across Cultures – Chapter 2 Week 11 Marketing Mix: Product Marketing Across Cultures – Chapter 9 Cola Wars, Message in a Bottle, Films for the Humanities & Sciences Week 12 Marketing Mix: Place Marketing Across Cultures – Chapter 12 A Killer Bargain, California Newsreel Week 13 Marketing Mix: Price Marketing Across Cultures – Chapter 11 Is Wal-Mart Good for America?, WGBH Educational Foundation Week 14 Marketing Mix: Promotion EXAM 3 on (date) Marketing Across Cultures – Chapter 14 Cross-cultural Communication: How Culture Affects Communication, Insight Media Week 15 Presentations Research projects Course grade is based on exams, quizzes, research projects, assignments and class participation, as follows: Exams (4 @ 15% each) Research projects Class contribution and quizzes 60% 20% 20% Exams (60%) There will be 3 regular exams and a cumulative final exam consisting of multiple choice, true/false and/or short answer questions, which will represent 60% of your grade. Each exam will be weighted equally. Exams will cover assigned readings, films, class discussions and lecture. Research Projects (20%) You will work in teams of two and conduct a research project on an approved topic having to do with the impact of marketing within the global context. You will present the results of this project during the last few weeks of the semester. Your research project will be on any topic related to global marketing concepts, ethical issues or any of the topics which we have discussed during the semester (fair trade, country specific marketing opportunities, global branding, similarities or differences in international marketing, etc.) You will be expected to prepare and present a PowerPoint presentation in class of approximately 8 – 10 minutes in length, with both students presenting. In-class (20%) Your grade will also be based on in-class discussions, attendance, assignments and quizzes. In addition, you will be required to submit one research diary entry on topics that represent an example of a concept that was covered in class. You will locate and analyze a current news article (not an advertisement) that represents one of those concepts. Your news article and the accompanying explanation (not to exceed one page) will include an extended explanation of the concept and a detailed discussion of how the example relates to the concept. Title your research entry noting the concept and properly cite your article. This assignment will periodically be used as a basis for class discussion. Each student will be responsible for this assignment only once during the semester; the schedule will be finalized during the second week of class.