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Together We Excel! Together We Excel! Developing an Effective Marketing Plan Tel: 603 – 80246018 Website add: www.igm.edu.my Fax: 603- 80240086 Email add: [email protected] Together We Excel! Together We Excel! No.39 & 41, Jln USJ 21/10, UEP Subang Jaya, 47630 Selangor Darul Ehsan. Developing an Effective Marketing Plan INTRODUCTION With the advancement of technology and telecommunication, the business world is moving in an accelerating pace, the demands of executives and managers for this 21st century are much greater; besides their specialized skills they are required to have good business acumen. They must understand what make the business tick and contribute creative ideas towards the progress of the organization. New technologies and business practices as well as more informed and savvy consumers have made the business of marketing more complicated than ever before. Marketers know they must develop new ways to tap consumers and new ways to differentiate their products. It offers fresh insight into why positioning a product in a prospective customer’s mind is still the most important strategy in business. WORKSHOP OBJECTIVES • Gain a comprehensive view of the marketing process. • Be able to take customer perspective when developing their business proposal. • Understand the importance of customer behavior. Tel: 603 – 80246018 Fax: 603- 80240086 Website add: www.igm.edu.my 1 Email add: [email protected] • Understanding the role and function of advertising, public relations, personal selling and promotion in the marketing paradigm. • Acquire the knowledge of formulating a results driven marketing plan. MODULE OUTLINE 1. Marketing Toolkit I 1.1 1.2 1.3 1.4 1.5 2. Marketing Toolkit II 2.1 2.2 2.3 2.4 2.5 3. Developing a customer strategy Complex Nature of Customer Behavior Perception – How customer needs are formed Buying Motive How Customer Make Buying Decisions Discovering Individual Customer Buying Motives Adds Value Framework of an Effective Marketing Plan 4.1 4.2 Tel: 603 – 80246018 Place Promotion Protection Public Relations in Action Persuasion Understanding Customers 3.1 3.2 3.3 3.4 3.5 3.6 4. Positioning Projection Product The Product Plan Pricing Foundation of marketing theory Overview of Building a Marketing Plan Fax: 603- 80240086 Website add: www.igm.edu.my 2 Email add: [email protected] 4.2.1 4.2.2 4.2.3 4.3 4.3.1 4.3.2 4.3.3 4.3.4 4.3.5 4.3.6 4.3.7 Creativity versus structure Benefits of building a Marketing Plan Performance Roadmap Building a Marketing Plan: Process and Logic Step 1 : Situation Analysis Step II : SWOT Analysis & Key Performance Issues Step III: Strategic Market Plan Step IV: Marketing Mix Strategy Step V : Marketing Budget Step VI: Performance Timeline Step VII: Performance Evaluation POTENTIAL DELEGATES / WHO WILL BENEFIT This Basic program in Marketing has been specially designed for front line executives who are working in marketing/ sales and entrepreneurs who believe that marketing is an important part of business. RESULTING COMPETENCIES Develop basic market research skills Understand the buyer’s behavior Critically analyze on market competition Acquire market positioning abilities DURATION 4Days 32 hours Tel: 603 – 80246018 Fax: 603- 80240086 Website add: www.igm.edu.my 3 Email add: [email protected] COURSE FEE RM 2,985 per participant MATERIALS Take home course manual with sample survey questionnaire and templates to analyze competitive rivalry. THE BENEFITS • All participants will gain a refresh insight on the reality of market research • Obtain the skills to do market analysis • Understand the complexity of buyer’s behavior in action • Gain the benefits of “how to” effectively segment and target the market • Use positioning to outflank your competitors Tel: 603 – 80246018 Fax: 603- 80240086 Website add: www.igm.edu.my 4 Email add: [email protected]