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SHARES REGISTRATION PRESENTED TO THE PARTICIPANTS OF THE 1ST CS PRACTITIONER’S SEMINAR, ON FRIDAY, MARCH 10, 2017 BY: CS VICTORIA CHEROTICH B.com, MBA, CPS(K), CPA(K), LLB, Certificate in Investor RelationsInvestor Relations Society-UK, Master in Public Policy and Administration (MPPM)-Ongoing 2 OUR ROLE TODAY 60 MINUTES PRESENTATION 60 MINUTES INTERACTION IMAGE REGISTRARS MARCH 2017 STRUCTURE OF PRESENTATION 3 1. Introduction- Image Registrars, Certified Public Secretaries 2. Our Experience 3. Share register maintenance 4. Managing Shareholders Relations 5. Management of Bonds 6. Management and Processing of Dividends 7. Share Transfers, Transmissions and Immobilisations Q&A IMAGE REGISTRARS MARCH 2017 4 1. INTRODUCTION •Image Registrars (IR) is a certified public secretarial firm formed in 1994 to offer company secretarial as well as shares registration and other related services such as trusteeship and management advisory to both quoted and unquoted companies across the public and private sectors of the economy. •In 2008, the firm was converted from a partnership to a limited liability Company. The Directors include Certified Public Secretaries and Certified Public Accountants of good standing. •IR currently manages 16 equity and 4 debt listed securities, and several public unlisted securities. •Currently, our combined shareholder base totals to over 1,400,000. IMAGE REGISTRARS MARCH 2017 5 2. OUR EXPERIENCE IMAGE REGISTRARS MARCH 2017 6 3. SHARE REGISTER MAINTENANCE The Companies Act 2015 Part VII, Division 2 – Register of Members, provides that every company shall keep a register of its members and shall have the following information as minimum: ◦ Names and addresses of the members ◦ Number of shares held by each member distinguishing each share by its number and by its class if more than one class ◦ Date on which each person was registered as a member ◦ Date on which any person ceased to be a member. IMAGE REGISTRARS MARCH 2017 7 SHARE REGISTER MAINTENANCE… Shares registration does not have a single body of rules and regulations that govern its practice but it borrows from different bodies such as CMA, NSE, CDSC and The Companies Act 2015. The Shares Registrar is the link between the Issuer of Shares and the Investor IMAGE REGISTRARS MARCH 2017 8 Main Duties in Share Register Maintenance for Listed Companies Initial set-up of the register Verification and immobilization of share certificates Shares transfers and transmissions Change of shareholder details Shareholder correspondences Dividend management Periodic reconciliation with CDSC Unclaimed Assets Management General Meetings Management Monthly and Quarterly statutory returns to CMA Corporate actions Other responsibilities Risks IMAGE REGISTRARS MARCH 2017 9 Initial Set up of the Register Members are entered into a shareholders’ register:◦ After allocation of shares in a public offering ◦ Upon purchase of shares from an existing member and transferring the said shares to the transferee, or through an estate transmission. NOTE: It is important to ensure that the issued shares of the company are all allocated to each member so that the bottom-line total is equal to total issued shares of the company, at all times. IMAGE REGISTRARS MARCH 2017 10 Verification and Immobilization of Share Certificates Verification refers to the process of ascertaining the validity of the documents presented and that the person executing the documents has the necessary authority to do so. Immobilization refers to the process of transforming shares held in certificate form to electronic form. These shares are stored in CDSC accounts under various CDAs. For those who are yet to immobilize their shares, these shares are still held electronically under the issuer in non-trading accounts. Verification is a prerequisite to immobilization. The documents involved in immobilization include:◦ Original Share certificate ◦ Duly filled CDS 2 Securities Deposit form ◦ Provisional Deposit schedule (PDS) ◦ Any other relevant documents IMAGE REGISTRARS MARCH 2017 11 Change of Shareholder Details Non-Trading Account holders (Certificates) The registrar receives requests from shareholders who are yet to immobilise their shares, to change their particulars in the register, e.g. Names, postal addresses, bank details. The registrar verifies that the requests are from the shareholder or other persons duly authorised to do so. In case of name change, the registrar will require an affidavit duly sworn or gazette notice proving legal change of name, as well as a certified copy of identification documents. IMAGE REGISTRARS MARCH 2017 12 Change of Shareholder Details… Trading Account holders (Immobilised) All changes of shareholder details are effected through their respective CDAs. The Registrar is updated on these changes on a monthly basis on receipt of the download files from CDSC. IMAGE REGISTRARS MARCH 2017 13 Shareholder Correspondence The registrar keeps track of all correspondence to and from shareholders. In the current environment, shareholders correspondence is received electronically via email and social media. It is important to ensure that all correspondence is duly signed by the shareholder or other person duly authorised. Response to all correspondence from shareholders should be timely, accurate and easy to understand. Filing should be systematic and organised to ensure easy retrieval of letters. IMAGE REGISTRARS MARCH 2017 14 Dividend Management A major part of shares registration is dividend management. The Registrar is normally mandated to calculate dividend per shareholder based on the approved rate per share, to come up with the gross dividend, withholding tax deducted and net dividend payable to shareholders in the register of members as at book closure date. Reconciliation of the dividend account (s), RTS cheque management and tax exemption monitoring, all form part of the dividend management process. The overall objective is always to ensure that the shareholder receives his/her entitlement as efficiently and effectively as possible. IMAGE REGISTRARS MARCH 2017 15 Periodic Reconciliation with CDSC The registrar shall, at the end of the month, or at a cut-off date agreed with CDSC, reconcile the immobilized shares for that period against the shares held by the CDSC for a particular company. CDSC will generate a list of confirmed share certificates and the registrar will compare this list with their list of acceptances for the same period. Any discrepancies will be investigated and corrected to ensure that total shares in the CDSC are equal to the total shares immobilized by the registrar. IMAGE REGISTRARS MARCH 2017 16 Unclaimed Financial Assets Management The Unclaimed Financial Assets Act provides for the surrender of all unclaimed financial assets to the Unclaimed Financial Assets Authority annually. Dividends issued to the public and which remain unclaimed for a period of more than 3 years qualify for surrendering to the Authority. The Registrar is therefore expected to maintain proper records of all claims as well as updating the paid status for dividends to establish what is meant to be surrendered in compliance with the UFA Act. IMAGE REGISTRARS MARCH 2017 17 General Meetings Management The Registrar plays an important role in the management of general meetings of shareholders. As the custodian of the shares register, the Registrar will carry out the attendance recording of the members attending the meeting, filtering to ensure that only bonafide shareholders or their duly appointed proxies are allowed into the meeting. Before the meeting begins, the registrar will be expected to provide a report to the Company Secretary on the number of shareholders and proxies who have attended, for purposes of confirming whether or not there is a quorum. In the event of a poll being called for, the registrar will provide ballot papers, ballot boxes, and a tallying system to count the votes and relay the results within the stipulated time. IMAGE REGISTRARS MARCH 2017 18 Monthly and Quarterly Returns to CMA, NSE According to the CMA Foreign Investors Regulations (2002) section 4, every listed company shall maintain a register of shareholders of ordinary shares showing at all times the holding by: Foreign investors Local individual investors Local institutional investors Accordingly, every listed company shall within 10 days following the end of each month, submit a report showing details of the holding of its ordinary shares in the above categories. The details required include the names, addresses, shares held and percentage shareholding. IMAGE REGISTRARS MARCH 2017 19 Monthly and Quarterly Returns to CMA, NSE… For listed bonds, besides the above monthly reports, the Fifth Schedule to The Capital Markets (Securities) (Public Offers, Listing And Disclosures) Regulations, 2002 which elaborates on continuing obligations specifying the nature of interim and quarterly reports. Paragraph B. 19 A of this regulation puts the obligation of submission of these returns on the arranger of the issue. However, the Registrar, being the custodian of the bond register, prepares the report in the prescribed format and provides it to the arranger for submission by the 10th of the month following the end of the quarter. IMAGE REGISTRARS MARCH 2017 20 Corporate Actions These include dividend payments, bonus issues, rights issues, Annual General Meetings, etc. The listed company is expected to announce a book closure (record) date for purposes of identifying those shareholders who qualify for the corporate action. IMAGE REGISTRARS MARCH 2017 21 Corporate Actions… CDS will provide an Entitlement Download File containing the list of shareholders to the registrar and the registrar will perform the entitlement processing and distribution. This applies to dividends, bonus and rights issues. The registrar will then generate an Entitlement Upload File for crediting of new shares at CDSC, in case of bonus and rights issues and share swaps. IMAGE REGISTRARS MARCH 2017 22 Other Responsibilities These include :Annual return filing to Registrar of Companies Replacement of lost share certificates Custody of documents Any other duty that may be agreed on between the registrar and the company. Company Secretarial Services Support IMAGE REGISTRARS MARCH 2017 23 Registration Risks • DUPLICATE CERTIFICATES • WRONG CREDITS TO CDSC • PLEDGED SHARES • FRAUDS IMAGE REGISTRARS MARCH 2017 24 4. MANAGING SHAREHOLDER RELATIONS Need for Relationship Management: • Shareholder rights and investor protection are a key element of Corporate Governance. The CMA Code of Corporate Governance Practices for Issuers of Securities to the Public 2015 provides for the rights of shareholders under Chapter 3. • The Registrar plays a key role in shareholder relations being the link between the Issuer and the investor. Thus the need for good relationship management of shareholders. • This would involve ensuring full and timely disclosures to shareholders on pertinent matters that touch on their investment, e.g. company performance. IMAGE REGISTRARS MARCH 2017 25 MANAGING SHAREHOLDER RELATIONS… Need for Relationship Management… • Shareholders should be provided with the opportunity to participate in decision making of the Company by being invited to general meetings. • The Registrar should also be proactive in resolving any shareholder issues that may arise. • Investor relationship has now become a key department for issuers. Some of the activities under this department include investor engagement and education forums, shareholder tours to company installations, etc. IMAGE REGISTRARS MARCH 2017 26 MANAGING SHAREHOLDER RELATIONS … Types of Shareholder Interaction •Face to face •Telephone calls •Email •Online Portal •Social Media Platforms •Road Shows •Shareholder Tours •Shareholder Circulars IMAGE REGISTRARS MARCH 2017 27 5. MANAGEMENT OF BONDS Definition: A corporate bond is a debt security issued by a corporation and sold to investors. The backing for the bond is usually the payment ability of the company, which is typically money to be earned from future operations. In some cases, the company's physical assets may be used as collateral for bonds. Difference between Bonds and Shares: Shares represent an ownership interest in a corporation. Bonds are a form of long-term debt in which the issuing corporation promises to pay the principal amount at a specific future date. IMAGE REGISTRARS MARCH 2017 28 MANAGEMENT OF BONDS… Types of Bonds: In general, fixed-income securities are classified according to the length of time before maturity. The three main categories are: Bills - debt securities maturing in less than one year. Notes - debt securities maturing in one to 10 years. Bonds - debt securities maturing in more than 10 years. IMAGE REGISTRARS MARCH 2017 29 MANAGEMENT OF BONDS… Duties of a Bond RegistrarCorrespondence Reporting – monthly and quarterly reports Calculation and Payment of Interest and Redemption Transfers IMAGE REGISTRARS MARCH 2017 30 6. MANAGEMENT AND PROCESSING OF DIVIDENDS Types of Dividends: Interim Dividend – normally declared and paid after half year results. This is based on Board approval but should be ratified in the next AGM. Final Dividend – normally declared and paid after full year results but upon approval by Shareholders at the AGM. Special Dividend – may be declared by a Company if they realized an abnormal gain outside their normal business operations, e.g. disposal of an asset, gains from investments, etc. Scrip Dividend - is a dividend payment made in the form of additional shares rather than cash payout. Companies may decide to distribute this type of dividend if the company’s availability of liquid cash is in short supply. IMAGE REGISTRARS MARCH 2017 31 MANAGEMENT AND PROCESSING OF DIVIDENDS… Types of Payment Modes: Cheque RTGS/ EFT Mobile Money IMAGE REGISTRARS MARCH 2017 32 MANAGEMENT AND PROCESSING OF DIVIDENDS… Dividend payment process The registrar will prepare a payment list showing different payment modes such as cheque payment, Electronic Funds Transfer, cash, Mpesa, etc. The registrar will prepare and dispatch payment warrants and notices to shareholders within 90 days from the date of payment. The registrar will also submit a withholding tax file to the Issuer for submission to KRA within 30 days from date of payment. In some cases and depending on the agreements between the registrar and the listed company, the registrar will also reconcile the dividend payment account by virtue of their role in the overall dividend process. IMAGE REGISTRARS MARCH 2017 33 MANAGEMENT AND PROCESSING OF DIVIDENDS… Dividend Reconciliation: This is an important process in ensuring that the dividend register is up to date. It enables the registrar to handle shareholder queries on dividends more effectively. It also helps determine what should be surrendered to the UFAA at any one time. Challenges: Frauds Incomplete address information Wrong bank details Inefficient postal system Unclaimed dividends IMAGE REGISTRARS MARCH 2017 34 7. SHARE TRANSFERS, TRANSMISSIONS AND IMMOBLISATIONS Verification and Immobilization Process: • Share certificates and the deposit form (CDS2) will be forwarded to the registrars, for verification of authenticity of the certificate, shareholder details and signature. • The registrar will acknowledge receipt of the documents and verify them, by checking that: • The share certificate is valid, i.e. shares, date, seal, security features • The CDS2 form is duly filled, i.e. all required details, CDA declaration, CDSC approval • The names on the share certificate are the same as in the register and on the CDS2 form • The signature and ID number on the CDS2 form are the same as those in the register • The registrar is expected to accept or reject the documents within 4 working (market) days and inform the CDA accordingly IMAGE REGISTRARS MARCH 2017 35 SHARE TRANSFERS, TRANSMISSIONS AND IMMOBLISATIONS… Verification and Immobilization Process… If accepted the registrar shall prepare the documents to be forwarded to CDSC for electronic crediting of the shares to the respective accounts. If rejected the registrar shall return the documents to the CDA indicating clearly the rejection reason Possible rejection reasons include: Signature differs Wrong ID number Names and other details differ Invalid certificate, etc. IMAGE REGISTRARS MARCH 2017 36 SHARE TRANSFERS, TRANSMISSIONS AND IMMOBLISATIONS… Share Transfers and Transmissions Transfer of shares refers to the transfer of title to shares, voluntarily, by one party to another. Transmission of shares means the transfer of title to shares by the operation of law e.g. Insolvency, death, inheritance or lunacy of the member. Share Transfers and transmissions under the dematerialised market are carried out electronically at the CDSC. However, the Registrar has the obligation to verify the supporting documents before the CDSC accepts to act on them. IMAGE REGISTRARS MARCH 2017 37 SHARE TRANSFERS, TRANSMISSIONS AND IMMOBLISATIONS… Share Transfers and Transmissions… Private Transfers include: A gift to a close relation: A close relation is specifically defined to include spouse, parents, siblings, child, father-in-law, son-in-law, daughter-in-law, mother-in-law, brother-in-law, grandchild or spouse of a grandchild Settlement of will or estate of a deceased person; Restructuring/Merger/acquisition approved by the CMA IMAGE REGISTRARS MARCH 2017 38 SHARE TRANSFERS, TRANSMISSIONS AND IMMOBLISATIONS… Transfer of shares as a gift: A shareholder is required to submit specific documents to enable the approval process to be concluded; Share transfer form signed by both the shareholder and the recipient in the presence of a witness. if the shares are already immobilized, the shareholder will have to complete CDS form 7 available from his/her CDA. All the original share certificates. Incase of misplaced or lost certificates, the shareholder will need to sign an indemnity form to be sworn before a commissioner of oaths or a notary public. IMAGE REGISTRARS MARCH 2017 39 SHARE TRANSFERS, TRANSMISSIONS AND IMMOBLISATIONS… Transfer of shares as a gift: An affidavit sworn in the presence of a commissioner of oaths or a notary public confirming that the shares have been given as a gift. This affidavit must also specify the relation between the transferor and the transferee of shares. A certified copy of the shareholder’s identification card/ passport A certified copy of the new shareholder’s identification card/passport and birth/marriage certificate as evidence of a close relationship. IMAGE REGISTRARS MARCH 2017 40 SHARE TRANSFERS, TRANSMISSIONS AND IMMOBLISATIONS… Transfer of shares from the estate of a deceased: Share transfer form signed by both the administrator of the estate of the deceased and transferee/beneficiary ( CDS2, CDS7, sale & purchase form); A certified copy of the death certificate; Original share certificates . In the case of lost/misplaced certificates, the Executor/Administrator needs to sign an indemnity form before a commissioner of Oaths or a Notary Public; A certified copy of the identification card/ passport of the Executor/Administrator; IMAGE REGISTRARS MARCH 2017 41 SHARE TRANSFERS, TRANSMISSIONS AND IMMOBLISATIONS… Transfer of shares from the estate of a deceased… A certified copy of the identification card/ passport of the transferee/beneficiary; A certified copy of grant of probate with written will or letters of administration; A certified copy of the confirmation of grant of probate/grant of letters of administration (if grant has been issued outside Kenya, it must further undergo the re-sealing process by the high court of Kenya, at the executor’s/administrator’s cost in accordance with the Kenyan laws of succession) IMAGE REGISTRARS MARCH 2017 42 SHARE TRANSFERS, TRANSMISSIONS AND IMMOBLISATIONS… Transfers and Transmissions Process Current shareholder or administrator of an estate fills the details of the securities being transferred, signs and gives the sale transfer form together with the other necessary transfer documents to the transferee. Transferee (or the prospective beneficiary) completes the purchase part of the securities transfer form, and forwards completed to a licensed broker who forwards the same to the company whose shares are being transferred through the company’s registrar. The company registrar goes through the documents and certifies that they are in order before sending them back to the licensed broker, who forwards the same forms to the NSE. IMAGE REGISTRARS MARCH 2017 43 SHARE TRANSFERS, TRANSMISSIONS AND IMMOBLISATIONS… Transfers and Transmissions Process… The NSE checks the accuracy and authenticity of the documents NSE will then stamp the documents and forward the same to the registrar. The registrar will thereafter forward the documents to CDSC to credit the shares direct to the beneficiary account. The CDSC will forward to the registrar confirmed PTS for transfer to be effected in the system. IMAGE REGISTRARS MARCH 2017 44 THANK YOU Q&A IMAGE REGISTRARS FEBRUARY 2017