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1 It is really confusing!!! Four No, three we can actually see that everyone have different perceptions which lead to the different number of blocks seen. 2 1 An individual with a positive self-concept tends to notice positive attributes in another person and vice versa https://www.youtube.com/watch?v=IGQmdoK_ZfY 3 4 2 What is Perception? Perception is a process by which individuals organize and interpret their sensory impressions in order to give meaning to their environment. 5 Receive Our organism receive stimuli through sensory organs: Vison, hearing, Smell, touch, taste and kinaesthetics 6 3 Select • Not all stimuli received by human. Some are noticed and some are screened out à selecting • Several factors influence selection: external & internal 7 or target & perceiver Organize • Organization is process by which people group stimuli into recognizable patterns 8 4 Factors Influence Perception 9 Factors in the perceiver Attitute: The perceiver's attitudes affect perception Mr. X may feel that women are not capable of holding their own in tough negotiations. Motives: The perceiver's attitudes affect perception Boss who is insecure perceives a sub ordinate's efforts to do an outstanding job as a threat to his position. Hunger recognize only food among others The focus of our attention appears to be influenced by our interests Supervisor who has just been complained by his boss for coming late is more likely to notice his 10 colleagues coming late tomorrow than before. Interest: 5 Factors in the perceiver Expectation: expectations can distort your perceptions in that you will see what you expect to see Experience: experience and knowledge serve as basis for perception. 11 Factors in the target Novelty: new and unique thing attract attention Motion: people give more attention on moving thing Sound: people sensitive to loudness and diff. of sound Size: larger size object is more to be noticed Proximity: individual behavior may be perceived to be group behaviour Similarity: items that are similar in some way tend to be grouped together 12 6 Factors in the situation Time: can be distorted under certain circumstances. Factors that effect time passed: level of fatigue; level of concentration; Depression and Happiness Work setting: work situation influences productivity the most à assess how workers perceive their jobs as correct as possible. Social setting: How an individual perceives other. Can be flawed, misperceive, misjudge. Once we 13 form wrong impressions, they are likely to persist. ACTIVITY Work in group Finding example for different example for factors influence to perception - Factors in perceiver - Factors in the target - Factor in situation 14 7 Perception of people What people perceive can be substantially different from objective reality. People’s behavior is based on their perception of what reality is, not on reality itself. The world as it is perceived is the world that is behaviorally important. Perception important in the study of OB? 15 Why perception is important? Behaviour in the workplace is based on people’s perception of the workplace There are various ways that a person can perceive a situation in the work environment that can lead to problems 16 8 Making Judgments about others - Interpret After data has been received or organized, the perceiver interprets or assign meaning to the information. Several factors contribute toward interpretation of data: - Attribution theory - Perceptual set - Stereotyping - Halo effect - Projection ... Interpret 17 Why perception is important? - Interpret Attribution theory – Process that individual assigns causes (internal / external) to the behaviour. 18 9 Why perception is important? - Interpret Attribution theory – The tendency to underestimate external factors and overestimate internal factors when judging the behaviour of others. e.g. A nurse who drop a tray of medicine, causes possible: slipper floor, clumsiness, deliberate act The tendency to attribute one’s own successes to internal factors and blame one’s own failures on external factors (bad luck) e.g.: “If someone sues you and you win the case, should he pay your legal costs?” and “If you sue someone and lose the case, 19 should you pay his costs?” Why perception is important? - Interpret Selective perception — The tendency to selectively interpret what is seen based on one’s interests, background, experience and attitudes e.g.: a teacher may have a favorite student because they are biased by in-group favoritism. The teacher ignores the student's poor attainment. 20 10 Why perception is important? - Interpret Halo effect — The tendency to draw a general impression about an individual based on a single characteristic e.g.: He is very amiable à he must be a good husband à he must be soft-hearted à he must be a true friend à he must be a good son Contrast Effects - Evaluation of a person’s characteristics that is affected by comparisons with other people recently encountered who rank higher or lower on the same characteristics. e.g.: interviewers can make distortions in given candidate as result of his place in the interview schedule. 21 Why perception is important? - Interpret Stereotyping — The tendency to judge someone on the basis of the perception of a group to which that person belongs e.g.: All Chinese is impolite Projection — The tendency to attribute one’s own characteristics to other people e.g.: a person that not very energetic may see others as lazy or explain lack of achievement from their unwillingness to work Perceptual set – previous belief about objects influencing perception of similar objects e.g.: manager develop belief that workers are lazy, want to get benefits without putting much effort à all workers are selfish. 22 11 Applications in Organization • Employment Interview • Performance Expectations • Performance Evaluation 23 Managerial Implications of Perception • Interpersonal Working Relationships • Selection of Employees • Performance appraisal 24 12 Developing Perceptual Skills • • • • • • Perceiving oneself correctly Enhancing Self concept Having positive attitudes Being Empathic Communicating More openly Avoiding Common Perceptual Distortions 25 Learning Outcomes Perception 1 Define perception and explain the factors that influence it. 2 Explain attribution theory and list the three determinants of attribution. 3 Identify the shortcuts individuals use in making judgments about others. 4 Explain the link between perception and decision making. 5 Apply the rational model of decision making and contrast it with bounded rationality and intuition. 6 List and explain the common decision biases or errors. 7 Explain how individual differences and organizational constraints affect decision making. 8 Contrast the three ethical decision criteria. 9 Define creativity and discuss the three-component model of 26 creativity. 13