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PUNCH DIGITAL 2017 MARKETING PREDICTIONS IN-DEPTH REPORT - APRIL 2017 EXECUTIVE SUMMARY THERE'S PREDICTIONS, AND THEN THERE'S REALITY Marketing strategies are evolving at such a fast pace nowadays that it is crucial to stay on top of trends for the success of your business. At PUNCH Digital, we wanted to find out what marketing strategies business owners are planning on focusing their hard earned dollars and time on in 2017. We conducted a survey to business owners of all sizes, from a wide variety of industries, to discover what trends were of focus this year. 02 ABOUT THE AUTHOR Brett Hardiman is Managing Director at PUNCH digital & SEO Melbourne Experts. He’s passionate about digital marketing, and devoted to helping companies achieve remarkable success online. Brett has more than 18 years of marketing experience; he works with many of the world’s leading brands, including Toyota, Mercury, Gazman, and Marshall Batteries. Gifted with extensive digital marketing expertise across Search, Social, and Digital Strategy, Brett will show you how to leverage the latest technologies to engage consumers. With Brett’s skilled guidance, you’ll achieve rapid business growth. 03 SURVEY OVERVIEW WE ASKED BUSINESS OWNERS: "What are the top 3 areas you plan on investing your marketing time and dollars in 2017?" “Are you planning on implementing any of the hot 2017 predictions into your marketing this year?” “What best describes the size of your business?” WE HAD 72 RESPONDENTS 04 WHO ANSWERED? Microbusiness 21% Small Business 28% 1-4 employees 5-19 employees Medium Business 22% 20-199 employees Large Business 200+ employees 05 29% OVERALL INDEX RESULTS 51% WHERE BUSINESS OWNERS PLAN TO INVEST MARKETING TIME AND MONEY IN 2017 of business owners say that Content Marketing is in their top 3 areas to invest their time and money in 2017 TOP 3 AREAS TO INVEST IN THIS YEAR: 1. CONTENT MARKETING 2. CRM 3. ANALYTICS 06 TOP TRENDS FOR 2017 THE MOST POPULAR PREDICTIONS THAT BUSINESS OWNERS ARE GOING TO MAKE A REALITY IN 2017 ARE 1. INFLUENCER MARKETING 2. BIG DATA 3. CHATBOXES 07 MICROBUSINESS (1-4 EMPLOYEES) When it comes to owners of micro businesses, the focus is on Content Marketing and Influencer Marketing THE KEY HOT PREDICTION 2017 AREAS MICROBUSINESS OWNERS ARE INTERESTED IN IS: THE TOP 3 AREAS MICROBUSINESS WILL INVEST IN THIS YEAR: INFLUENCER MARKETING 1. CONTENT MARKETING 2. CRM 3. SOCIAL MEDIA MARKETING 08 SMALL BUSINESS (5-19 EMPLOYEES) 60% BIG DATA, CHATBOXES & INFLUENCER MARKETING of small business owners rank Content Marketing in their top 3 areas to invest their time and money in 2017 THE TOP 3 AREAS SMALL BUSINESS OWNERS PLAN TO INVEST IN THIS YEAR ARE: 1. CONTENT MARKETING 2. SEARCH ENGINE OPTIMISATION 3. GOOGLE ADS ARE THE HOT PREDICTION AREAS THAT SMALL BUSINESS OWNERS PLAN TO IMPLEMENT 09 MEDIUM BUSINESS (20-199 EMPLOYEES) THE TOP 3 AREAS MEDIUM BUSINESS OWNERS WILL INVEST IN THIS YEAR: THE KEY HOT PREDICTION AREAS MEDIUM BUSINESS OWNERS ARE INTERESTED IN IS THIS YEAR: AUGMENTED REALITY 1. CONTENT MARKETING 2. CRM 3. DISPLAY ADVERTISING 10 LARGE BUSINESS 80% (200+ EMPLOYEES) of large business owners say that Content Marketing is in their top 3 areas to invest their time and money in 2017 INFLUENCER MARKETING THE TOP 3 AREAS LARGE BUSINESS OWNERS PLAN TO INVEST IN THIS YEAR ARE: IS THE HOT PREDICTION AREAS THAT LARGE BUSINESS OWNERS PLAN TO IMPLEMENT 1. ANALYTICS 2. CONTENT MARKETING 3. CRM 11 RESULTS SUMMARY As our study revealed, content marketing is the key marketing channel that business owners are going to put emphasis on in 2017. Business owners are also going to be paying quite a bit of attention to their Customer Relations Management (CRM) strategy. Despite the popularity of social media, Instagram Ads are the least popular marketing strategy to business owners of all sizes this year. 2017 will be a year of hot new marketing trends. Influencer Marketing is by far the hot new trend that all marketers will be implementing into their strategy in 2017. Additionally, an underlying theme across all business is the planned use of Chatboxes along with BIG Data. These are both areas to watch this year. 12 ABOUT PUNCH DIGITAL At PUNCH digital we specialise in connecting businesses with their customers. Whether you’re a small grassroots business or a large franchise or enterprise, we offer custom solutions to suit your needs. We’re in the business of making your business stand out from the crowd using the power of online marketing. We work one-on-one with all our clients to craft, develop and execute online marketing strategies that are tailored to each individual business. We don’t try to awkwardly cram our clients into predetermined ‘packages’ that don’t really suit all their needs. Our team take a hands-on approach with each of our clients--at PUNCH you’re more than just an account number--or worse an invoice!--and we’re more than just an agency, we’re an extension of your business. 13 PUBLISHED BY PUNCH digital 34 Park St South Melbourne Vic AUS 3205 © Copyright 2017 PUNCH digital. All Rights Reserved www.punchdigital.com.au & www.punchprofitsystem.com Free call - 1300 841 244 14