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Sports and Entertainment Marketing The Marketing Game Plan 1. 6.1 The Game Plan 6.2 Entertainment and Sports Strategies 6.3 Mapping the Plan 2. Winning Strategies Anschutz _________________ Group (AEG) is a key player in movie exhibition AEG _________________ specific markets second largest promoter of live events in the U.S. AEG sells more than $500 million in _______________ annually 3. Lesson 6.1 The Game Plan Goals Explain the ______________ between marketing tactics and strategies. Discuss the _________________ of planning to stay ahead of the competition. 4. Terms tactic strategies marketing intelligence trade shows 5. MARKETING TACTICS Nike wants to be __________ one in their market. Nike needs to ___________________ itself from Adidas, the market leader. 6. Tactics First Tactic The way a product or service is ___________________ in the minds of customers from other competing products or services the most effective tactics are developed by salespeople ______________ can work their way from salespeople to upper management 7. Strategies Strategies the process by which ___________ are implemented 8. What is the difference between a tactic and a strategy? Tactic is the way a product or service is _______________ in the minds of customers from other competing products or services and strategies are the _________ by which tactics are implemented 9. BEATING THE COMPETITION “Winning the game” in business means ____________ market share over competitors and making a profit. requires _____________ of competitive ______________ 1 Sports and Entertainment Marketing 10. What Information is Needed? Marketing intelligence ______________ gathered about __________________ 11. Pricing pricing is very ____________ to customers the prices of competitors can _____________ buying decisions 12. Distribution marketers need to ________ the product _______________ convenient for customers 13. Product/Service Management knowing the product and service ____________ of competitors can help a business ____________ how to differentiate its products 14. Promotional Efforts promotional __________________ analysis reveals: the product characteristics emphasized by competitors ____________ customers promotional __________ 15. Finding the Information Marketing information is critical to help _____________ future moves of the competition. 16. Internet efficient searching leads to ___________ results ______________ name keywords 17. Observations combining the _________ of a variety of salespeople can ________ valuable competitive information 18. Trade Shows major events where people in a __________ industry meet to show their ___________ exchange ideas valuable source of ___________ information learn about the latest trends 19. Customers customer ______________ is critical for fine tuning ________________ plans can provide ______________ information 20. Give three examples of marketing intelligence information that might be collected by a movie theater. 2 Sports and Entertainment Marketing Lesson 6.2 Entertainment and Sports Strategies 1. Goals Explain the _____________ of learning from customers. Discuss sports marketing ________________. Discuss ____________________ marketing strategies. 2. Terms marketing plan interpretation applied research touchpoints 3. DATA-DRIVEN DECISIONS Marketing plan a ___________ that describes the tactics and ___________ that will be used to market the product or service 4. Raw Data the facts and ___________ measures that have been ___________ 5. Interpretation Interpretation explaining the _____________ so that it has meaning drawing ______________ that relate to the defined marketing research problem 6. Applied Research Applied research ___________ to solve specific problems Touchpoints the ___________ at which the business makes contact with the customers web site visits _______________ phone calls _______________ one-on-one sales pitches 7. Explain what Peter Drucker’s definition of marketing means. "Because the purpose of ____________ is to create a customer, the business enterprise has two--and only two--basic functions: marketing and ___________. Marketing and innovation produce results; all the rest are costs. Marketing is the _________________, unique function of the business." 8. SPORTS MARKETING STRATEGIES Fans are _______________ for the _____________ of a team. Using research to form the right tactics to attract fans is a ____________ for teams. 3 Sports and Entertainment Marketing 9. Fans Rule Competition for fans is ____________. Adidas and Nike have different tactics and strategies to compete for soccer fans. Adidas provides soccer balls for the World Cup and promotes ______________ soccer cleats. Nike is __________ a niche for street-ready soccer _____________ and is sponsoring a number of major international soccer teams. 10. What drives ______________ sports teams’ marketing plans? Explain why. Fans are __________ for the ______________ of a team 11. ENTERTAINMENT MARKETING STRATEGIES The movie and music ____________ use many of the same ___________ used in sports marketing to attract customers. Determining the _______ tactic first and then __________ the strategies that will drive sales is the key. 12. Capitalizing on Controversy ___________ carefully developed a ______________ and a strategy for promoting The DaVinci Code. __________ a website for religious dialogue avoided _____________ prior to the movie’s release 13. Concert Pricing Strategies ______________ concerts are more _____________ to produce than outdoor concerts. A smaller ___________ concert may be more _____________ than a larger outdoor concert. 14. Industry _______________ has lead to decreased competition _____________ profits are prompting concert ______________ to re-evaluate pricing strategies. 15. A Little Music with Your Coffee? o ______________ Entertainment connects _______________ brand with entertainment o By 2005, _____________ sold 3.5 million CDs. 16. Why would a coffee shop add entertainment items to its menu? 4 Sports and Entertainment Marketing Lesson 6.3 Mapping the Plan 1. Goals Explain how marketers _____________ direction and focus for a marketing plan. List and describe the _______________ of a marketing plan. 2. Terms mission statement mass market product portfolio test marketing 3. KNOW WHERE YOU ARE HEADED mission statement o __________ the nature of the business and the reason it exists All __________ and strategies should be built around the _______________ statement. 4. A Sense of Direction mass market a ___________ group of customers 5. Product Portfolio all the ___________ a company has ___________ at any one time Test marketing where the sales ___________ for a new product is tried in a ________ market prior to its final release 6. Explain the importance of a company’s mission statement to the marketing plan. It _____________ the nature of the business and the reason it exists. All tactics and strategies should be built around the ____________ statement. 7. THE PLAN The _____________ plan is a detailed document that further provides a detailed description of how the tactics and strategies will be ____________________. 8. Components of a Marketing Plan A marketing plan should be _____________ by the current and ___________ needs of customers. 9. Analysis The Mission Statement` The marketing plan must be in ______________ with the mission statement. Marketing Information Information is ___________, analyzed, interpreted and used to make business decisions. 10. The Tactic describes product or service __________________ should ______________ a gap that is not be filled by another product or service 5 Sports and Entertainment Marketing 11. Strategy _______________ the marketing mix Product/Service the ______________ need is the basis for the development of the product or service 12. The Distribution System describes how the product or service will be __________ available to ______________ 13. Pricing The price must be _____ where revenues will be maximized to _______ all costs and provide a profit. 14. Promotional Strategies how the product will be ______________ in the minds of customers advertising ______________ sales promotion personal selling 15. Financing ___________ of all expected costs and revenues might ______________ need for additional funding Risk Management _______________ possible risks and strategies for minimizing the risks 16. Implementation Timeline start with ___________ date and plan backwards specify event _________________ Assignments of Responsibility specify who is responsible for each _________________ of the plan Internal Communication System define how all key ________________ members will be kept informed of the plan provide a _________________ mechanism 17. Selling defines how _____________ sales will be handled Review and Evaluation define ________________ for progress checks of the plan 18. Look to the Future Organizations should have future products _______________ while current products are still experiencing _____________ sales. Marketing plans require _____________ revisions. 19. Why must the marketing plan include intervals for review and evaluation? 6