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Spindletop MHMR Services (STMHMR Services) Request For Interest (RFI) - Private Providers of Mental Health Services Mental Health General Revenue Funded Services Spindletop MHMR Services (STMHMR Services), or The Center, the Local Mental Health Authority (LMHA) for Southeast Texas, is a contractor of the Texas Department of State Health Services (DSHS) established to plan, coordinate, develop policy, develop and allocate resources, supervise, and assure the provision of community based mental health and mental retardation services for residents of Chambers, Hardin, Jefferson, and Orange Counties, Texas. Pursuant to Texas Administrative Code §412.60, Spindletop MHMR Services (STMHMR Services), as a DSHS-designated Local Mental Health Authority (LMHA), has the responsibility to assemble a network of service providers to provide services described in this Request For Interest (RFI) to the priority population of persons with mental illness who reside in Chambers, Hardin, Jefferson, and Orange Counties of Southeast Texas. The funds allocated by DSHS to STMHMR Services are referred to as General Revenue funds. As you may recall, in 2009 STMHMR Services distributed a Request for Application (RFA) to providers that had expressed interest in possibly providing services under this requirement. In response to this request, the Center received NO RFAs from any provider. Once again, STMHMR Services must develop a local planning and network development (LPND) plan for the possible procurement of services in fiscal year 2011 (September 1, 2010 – August 31, 2011). Because the Center received NO RFAs from providers in the 2009 LPND planning cycle, in this next 2011 cycle the Center would like to determine if there are any providers that may be interested in submitting an RFA for services in the 2011 network development planning cycle. This Request For Interest (RFI) is designed to inform providers of the services that STMHMR Services may possibly consider for contracting in fiscal year 2011, and to also provide information on the requirements that must be met in order to provide the services. The response to this RFI will enable STMHMR Services to more efficiently develop the next network development plan for Southeast Texas. This Request For Interest (RFI) will be accepted by STMHMR Services until April 15, 2010. This date allows approximately 45 days for providers to consider this RFI. The attachments in this RFI include: Attachment A: Attachment B: Attachment C: Texas Resiliency and Disease Management (RDM) Service Package Definitions and Services Staff Credentialing Criteria Interested Provider Application Form Potential providers may submit the Interested Provider Application form (Attachment C) included in this RFI to this name and address: Sally Walden, Director Network Services Spindletop MHMR Services 2750 South 8th Street Beaumont, Texas 77701 409-839-2230 [email protected] Spindletop MHMR Services (STMHMR Services) Request For Interest (RFI) - Private Providers of Mental Health Services Mental Health General Revenue Funded Services Goals Of The Local Network The goals of the Spindletop MHMR Services local network of providers are: 1. To develop a comprehensive network of providers for consumers receiving mental health services funded by Texas general revenue monies; 2. To increase consumer access and allow consumer choice in the selection of service providers; 3. To identify, implement, and evaluate successful programs so that these efforts can be replicated; 4. To create meaningful cooperative relationships between the Local Mental Health Authority (Spindletop MHMR Services) and private service providers in the local community; 5. To provide a comprehensive community treatment system; and 6. To ensure best value for all services provided to local consumers. Priority and Target Population 1. Adult Mental Health (MH) Priority Population - Adults who have severe and persistent mental illnesses, such as schizophrenia, major depression, bipolar disorder, or other severely disabling mental disorders that require crisis resolution or ongoing and long-term support and treatment 2. Adult Mental Health (MH) Target Population - Adults who have a diagnosis of schizophrenia, bipolar disorder, and severe major depression 3. Child and Adolescent Mental Health (MH) Priority Population - children ages 3 through 17 with a diagnosis of mental illness (excluding a single diagnosis of substance abuse, mental retardation, autism or pervasive developmental disorder) who exhibit serious emotional, behavioral or mental disorders and who: a. have a serious functional impairment; or b. are at risk of disruption of a preferred living or child care environment due to psychiatric symptoms; or c. or are enrolled in a school system’s special education program because of a serious emotional disturbance. Minimum Requirements At a minimum, qualified providers must: 1. 2. 3. 4. 5. 6. Meet the minimum qualifications of the Texas Department of State Health Services (DSHS) performance contract and local plan; Demonstrate the ability to provide services in compliance with DSHS contract requirements; Comply with the Texas RDM (Resiliency and Disease Management) requirements; Provide services as defined in the RDM utilization management guidelines – (See Attachment A) Be able to provide services in the language and English proficiency as dictated by the person receiving services; Engage and involve consumers, legally authorized representatives, and families in the policy and practice levels within the applicant’s organization or individual practice; Provide services to consumers from Chambers, Hardin, Jefferson, and Orange Counties; and 7. Have the ability to transition at a minimum 10% of the individuals receiving procured service within the first 45 days; Thereafter, be able to transition consumers into services at a rate of 25% per month until the applicant’s capacity is reached or utilization and referrals are not indicated. Notwithstanding the above, providers must be eligible or registered to do business in Texas. In any situation where a consortium of providers is applying, a single entity responsible for services must be identified and the financial agent must be an organization with a demonstrated ability to manage funds. Responsibilities Local Mental Health Authority (LMHA) Responsibilities The local mental health authority (LMHA) will be responsible for service coordination / case management and facilitating an individual’s selection of service providers, authorizing services, reviewing claims, and paying for appropriate, authorized services provided by the service providers in the network. The LMHA is also responsible for utilization management and quality assurance. The LMHA ensures that contracted services that address the needs of the priority population are provided as required by DSHS, comply with the rules and standards adopted under Section 534.052 of the Texas Health and Safety Code, and Chapter 412, Subchapter G of the Texas Administrative Code. The LMHA does not guarantee any referral volume to any service provider within its network of providers. To review the Spindletop MHMR Services targets and capacity go to: www.dshs.state.tx.us/mhcommunity/LPND/LMHAs/spindletop.shtm Service Provider Responsibilities The service provider will be responsible for entering into the Center’s electronic health record all original documentation reflecting service provision, and may maintain additional secondary records regarding treatment or services provided to the LMHA’s individuals with mental Illness, and allow access to the LMHA to such records upon request. The service provider is required to comply with all state and federal laws regarding the confidentiality of consumer records and nondiscrimination. The service provider will actively assist in the disbursement of consumer and advocate satisfaction surveys. The service provider will obtain prior authorization, provide acceptable levels of care, and maintain acceptable levels of liability insurance, appropriate licenses, and accreditations. The service provider also agrees that its name may be used, along with a description of its facilities, care, and services in any information distributed by the LMHA’s list of service providers. The service provider must comply with the rules and standards adopted under Section 534.052 of the Texas Health and Safety Code and all applicable local, state, and federal laws, rules and regulations. The service provider also agrees to comply with ongoing contract changes required of the Local Mental Health Authority by the Texas Department of State Health Services (TDSHS) that must also be complied with by LMHA network providers. Spindletop MHMR Services Request For Interest (RFI) - Private Providers of Mental Health Services ATTACHMENT A: Texas RDM Service Package Definitions and Services RDM Service Package Definitions And Service Descriptions Service Package 1 – Adult Service Package Definition Services in this package are generally intended for individuals with major depressive disorder (GAF ≤ 50), bipolar disorder, or schizophrenia and related disorders who present with very little risk of harm and who have supports and a level of functioning that does not require higher levels of care. The general focus of this array of services is to reduce or stabilize symptoms, improve the level of functioning, and/or prevent deterioration of the person's condition. Natural and/or alternative supports are developed to help the person move out of the public mental health system. Services are most often provided in outpatient, office-based settings, and are primarily limited to medication, rehabilitative services, and education. Service Descriptions Basic Services 1. Pharmacological management services Supervision of administration of medication, monitoring of effects and side effects of medication, assessment of symptoms. Includes one psychiatric evaluation per year. 2. Routine Case Management Includes basic facilitation of access to resources and services, coordination of services with consumer, as well as administration of TIMA scales. This service is generally facility-based and not generally delivered in-vivo. 3. "Medication Training & Support Services" (also referred to as "TIMA Patient and Family Education Program") Includes education on diagnosis, medications, monitoring and management of symptoms, and side effects. Specialty Services/Add-Ons 1. Skills Training & Development The building of skills to facilitate community integration and tenure 2. Supported Employment Provides individualized assistance in choosing and obtaining employment, at integrated work sites in jobs in the community of the consumer's choice, and supports provided by identified staff who will assist individuals in keeping employment and/or finding another job as necessary. This includes "Skills Training & Development" related to addressing the symptoms of mental illness affecting an individual's ability to obtain and retain employment, as well as non-billable vocational specific training. 3. Supported Housing Provides individualized assistance in choosing and obtaining integrated housing in the community of the consumer's choice, and supports provided by identified staff who shall assist individuals in retaining housing and/or finding new housing as necessary. This includes "Skills Training & Development" related to addressing the symptoms of mental illnesses affecting an individual's ability to obtain and retain housing, as well as non-billable housing specific support services (e.g., locating housing, assistance with moving). 4. Crisis Intervention Services These are individual interventions provided in response to a crisis in order to reduce symptoms of severe and persistent mental illness or serious emotional disturbance and to prevent admission of an individual to a more restrictive environment. This service may be delivered to anyone with a mental health crisis. This service does not require prior authorization. 5. Day Programs for Acute Needs These are site-based rehabilitative day programs that provide short-term, intensive treatment in a highly structured environment to individuals who require multidisciplinary treatment in order to stabilize acute psychiatric symptoms and to facilitate crisis resolution in order avoid placement in a more restrictive setting. This service is intended to stabilize individuals who are experiencing acute distress and who would be unable to function independently in the community without this intervention. Day Programs for Acute Needs are generally provided in settings such as Crisis Stabilization Units and Crisis Residential Settings. Service Package 2 – Adult Service Package Definition Services in this package are intended for individuals with residual symptoms of major depressive disorder, with an intake GAF ≤50, who present very little risk of harm, who have supports, and a level of functioning that does not require more intensive levels of care, and who can benefit from psychotherapy. The general focus of services in this package is to improve level of functioning and/or prevent deterioration of the person's condition. Natural and/or alternative supports are developed to help the person move out of the public mental health system. Services are most often provided in outpatient, office-based settings and include psychotherapy services in addition to those offered in Service Package 1. Service Descriptions Basic Services 1. Pharmacological Management Services Supervision of administration of medication, monitoring of effects and side effects of medication, assessment of symptoms. Includes 30 minutes of psychiatric evaluation per 180 days. For most individuals in SP2, this is a continuation of a service from SP1. 2. Routine Case Management Includes basic facilitation of access to resources and services, coordination of services with consumer and family, administration of TIMA scales. For most individuals in SP2, this is a continuation of the service from SP1. 3. Counseling (cognitive behavioral therapy – CBT) Provided in order to resolve a concrete problem in daily functioning (problem focused, solution oriented) or symptoms resulting from maladaptive thoughts, feelings, interpersonal disturbances, and/or experiences consistent with DSM diagnosis. Counseling is intended to be brief, time-limited, and focused. 4. Medication Training & Support Services (Also referred to as "TIMA Patient and Family Education Program") This includes education on diagnosis, medications, monitoring, and management of symptoms and side effects. Specialty Services/Add-Ons 1. Skills Training & Development The building of skills in order to facilitate community integration and tenure. 2. Supported Employment Provides individualized assistance in selecting and obtaining employment, at integrated work sites in jobs in the community of the consumer's choice, and supports provided by identified staff who shall assist individuals in retaining employment and/or finding another job as necessary. This includes "Skills Training & Development" related to addressing the symptoms of mental illnesses affecting an individual's ability to obtain and retain employment, as well as non-billable vocational specific training. 3. Supported Housing Provides individualized assistance in choosing and obtaining integrated housing in the community of their choice, and supports provided by identified staff who shall assist individuals in retaining housing and/or finding new housing as necessary. This includes "Skills Training & Development" related to addressing the symptoms of mental illnesses affecting an individual's ability to obtain and retain housing, as well as non-billable housing specific support services (e.g., locating housing, assistance with packing). 4. Crisis Intervention Services These are individual interventions provided in response to a crisis in order to reduce symptoms of severe and persistent mental illness or serious emotional disturbance and to prevent admission of an individual to a more restrictive environment. This service may be delivered to anyone who is having / experiencing a mental health crisis. This service does not require prior authorization. 5. Day Programs for Acute Needs These are site-based rehabilitative day programs that provide short-term, intensive treatment in a highly structured environment to individuals who require multidisciplinary treatment in order to stabilize acute psychiatric symptoms and to facilitate crisis resolution in order avoid placement in a more restrictive setting. This service is intended to stabilize individuals who are experiencing acute distress and who would be unable to function independently in the community without this intervention. Day Programs for Acute Needs are generally provided in settings such as Crisis Stabilization Units and Crisis Residential Settings. Service Package 3 – Adult Service Package Definition Service Package 3 (SP-3) must utilize a team approach to providing more intensive rehabilitative services for the individual. Services in this package are generally intended for individuals who enter the system of care with moderate to severe levels of need (or for those whose LOC-R has increased) who require intensive rehabilitation to increase community tenure, establish support networks, increase community awareness, and develop coping strategies in order to function effectively in their social environment (family, peers, school). This may include maintaining the current level of functioning. A rehabilitative case manager who is a member of the therapeutic team must provide supported Housing and COPSD services. Supported Employment services must be provided by both a Supported Employment specialist on the team and the rehabilitative case manager. The general focus of services in this package is to stabilize symptoms, improve functioning, develop skills in self-advocacy, and increase natural supports in the community and / or sustain improvements made in more intensive service packages. Service focus is on amelioration of functional deficits through skill training activities focusing on symptom management, independent living, self-reliance, non-job-task specific employment interventions, impulse control, and effective interaction with peers, family, and community. Services are provided in outpatient office-based settings and community settings. Service Descriptions Basic Services 1. Integrated Rehabilitative Teams This service package is a service delivery model that provides the defined services in an integrated treatment team structure. All persons served in SP-3 must at a minimum receive the following services unless the service is refused or is clinically contra-indicated (with documentation of the reason noted in the individual's medical record): a. Pharmacological management services Supervision of administration of medication, monitoring of effects and side effects of medication, assessment of symptoms. Includes a 30-minute psychiatric evaluation every 180 days. 2. Rehabilitative Services, which include: a. "Medication Training & Support" that is education on diagnosis, medications, monitoring and management of symptoms and side effects (also referred to as "TIMA Patient and Family Education Program"). b. "Psychosocial Rehabilitative Services" (also referred to as Rehabilitative Case Management) provide a variable level of integrated support to individuals assigned to this package. Includes: i. Assistance in accessing medical, social, educational, or other appropriate support services, as well as linkage to more intensive services if needed, in addition to monitoring (monthly or weekly as needed), assessment of service needs, service planning and coordination, administration of TIMA scales, and other TIMA medication management functions. 3. A basic level of rehabilitative services addressing daily and independent living skills to persons on their caseload. 4. Co-occurring Psychiatric and Substance use Disorder services. 5. Medical: a. Psychosocial Rehabilitation Medication related services – services to provide training regarding an individual's medications in order to increase the individual's compliance with medication treatment. These include training in self administration of the individual's medications, the importance of taking one's medications as prescribed, determining the effectiveness of the individual's medications, identifying side-effects of the individual's medications; and b. Supplemental Nursing Services Provided in support of services provided by the physician, including but not limited to taking vital signs, weight monitoring, blood draws; etc. (Note: These services do not include nursing services that are incidental to a physician's office visit.). Specialty Services/Add-Ons 1. Supported Employment Provides individualized assistance in choosing and obtaining employment at integrated work sites in jobs in the community of one's choice, and supports provided by identified staff who will assist individuals in retaining employment and/or finding other jobs as necessary. This includes "Psychosocial Rehabilitative Services" related to addressing the symptoms of the mental illness affecting the individual's ability to obtain and retain employment, as well as non-billable vocational specific training. Need for Supported Employment is indicated by a score of 3-5 on Dimension 5: Employment Problems of the TRAG. For a subset of the population served in SP3 who have a need for Supported Employment, the following additional service will be provided based on selection by the individual and the treatment team. 2. Supported Housing Provides individualized assistance in choosing and obtaining integrated housing in the community of one's choice and supports provided by designated staff who shall assist individuals in retaining housing and/or finding new housing as necessary. This includes "Psychosocial Rehabilitative Services" related to addressing the symptoms of mental illnesses affecting an individual's ability to obtain and retain housing, as well as non-billable housing specific support services (e.g., locating housing, assistance with moving). Need for Supported Housing is indicated by an allowable score on Dimension 6: Housing Instability of the TRAG (see "Add-on Service Criteria for SP-3"). For individuals who are a subset of the population served in SP3 and who have a need for Supported Housing, the following additional service will be provided based on the individual's preference and the conclusions of the treatment team. 3. Crisis Intervention Services These are individual interventions provided by staff members other than members of the consumer's therapeutic team (SP-3 Team) in response to a crisis in order to (a) reduce symptoms of severe and persistent mental illnesses or serious emotional disturbances and (b) to prevent admission of an individual to a more restrictive environment. This service may be delivered to anyone who is having / experiencing a mental health crisis. This service does not require prior authorization. [NOTE: When members of the SP-3 Team address a crisis situation, the services are billed as Psychosocial Rehabilitation} 4. Day Programs for Acute Needs These are site-based rehabilitative day programs that provide short-term, intensive treatment in a highly structured environment to individuals who require multidisciplinary treatment in order to stabilize acute psychiatric symptoms and to facilitate crisis resolution in order to avoid placement in a more restrictive setting. This service is intended to stabilize individuals who are experiencing acute distress and who would be unable to function independently in the community without this intervention. Day Programs for Acute Needs are generally provided in settings such as Crisis Stabilization Units and Crisis Residential Settings. Service Package 4 – Adult Service Package Definition A self-contained program which is the fixed point of responsibility for providing treatment, rehabilitation, and support services to identified consumers with severe and persistent mental illnesses and who have a history of multiple hospitalizations. Individuals that have experienced multiple hospitalizations and have needs that affect their ability to live independently in the community are appropriate for this level of care. ACT is a comprehensive wrap-around service that includes Pharmacological Management, "Psychosocial Rehabilitative Services," Medical Related Services (Includes both "Medication Training & Supports" and "Psychosocial Rehabilitative Services" component "Medication related services"), Supported Employment, Supported Housing, and Co-occurring Psychiatric and Substance Use Disorder services. Service Descriptions Basic Services 1. Pharmacological management services Supervision of administration of medication, self-medication training for individual or family, monitoring of effects and side effects of medication, assessment of symptoms. 2. Rehabilitative Services "Psychosocial Rehabilitative Services" (also referred to as Rehabilitative Case Management) provides a variable level of integrated support to individuals assigned to this service package. Includes: Assistance in accessing medical, social, educational, or other appropriate support services as well as linkage to more intensive services if needed, in addition to monitoring (weekly or monthly as needed), assessment of service needs, service planning and coordination, administration of TIMA scales, and other TIMA medication management functions. 3. A basic level of rehabilitative services Addressing daily and independent living skills to persons on their caseload. 4. Co-occurring Psychiatric and Substance Use Disorder Services When the symptoms of the mental illness are addressed in relation to substance use. 5. Supported Employment This provides individualized assistance in choosing and obtaining employment at integrated work sites in jobs in the community of one's choice, and supports provided by identified staff who shall assist individuals in retaining employment and/or finding other jobs as necessary. This includes "Psychosocial Rehabilitative Services" related to addressing the symptoms of any mental illness affecting an individual's ability to obtain and retain employment, as well as non-billable vocational specific training. 6. Supported Housing These services assist clients in choosing, obtaining, and maintaining regular integrated housing. This includes "Psychosocial Rehabilitation" services related to addressing the symptoms of mental illnesses that affect an individuals ability to maintain housing, as well as non-billable activities that assist individuals in locating and obtaining housing. 7. "Medication Training & Support" This is education regarding the diagnoses, medications, monitoring, and management of symptoms and side effects (also referred to as "TIMA Patient and Family Education Program"). 8. Medical a. Psychosocial Rehabilitation – Medication-related services These include education and training regarding the individual's prescribed medications for the purpose of enhancing compliance with pharmacological treatment. These focus on training in self-administration of the individual's medications, the importance of taking the medications as prescribed, determining the effectiveness of the individual's medications, identifying sideeffects of the individual's medications; and b. Supplemental Nursing Services Provided in support of services provided by the physician, including but not limited to taking vital signs, weight monitoring, blood draws, etc. (Note: These services do not include nursing services that are incidental to a physician's office visit.). Specialty Services/Add-Ons 1. Crisis Intervention Services Individual interventions provided by staff members other than members of the consumer's therapeutic team (ACT Team) in response to a crisis in order to (a) reduce symptoms of severe and persistent mental illness or serious emotional disturbance and (b) reduce the risk of admission to a more restrictive environment. This service may be delivered to anyone who is having / experiencing a mental health crisis. This service does not require prior authorization. [NOTE: When members of the SP-4 (ACT) Team address a crisis situation, the services are billed as Psychosocial Rehabilitation.] 2. Day Programs for Acute Needs Site-based rehabilitative day programs that provide short-term, intensive treatment in a highly structured environment to individuals who require multidisciplinary treatment in order to stabilize acute psychiatric symptoms and to facilitate crisis resolution in order avoid placement in a more restrictive setting. This service is intended to stabilize individuals who are experiencing acute distress and who would be unable to function independently in the community without this intervention. Day Programs for Acute Needs are generally provided in settings such as Crisis Stabilization Units and Crisis Residential Settings. Service Package 0 (Crisis Services) – Adult Service Package Definition Services in this package are brief interventions provided in the community that will ameliorate the crisis situation and prevent utilization of more intensive services. The desired outcome is resolution of the crisis and avoidance of more intensive and restrictive intervention. Service Descriptions Basic Services 1. "Crisis Intervention Services" Includes face-to-face evaluation of risk, provision of skills training and guidance, and coordination of emergency services and: 2. Psychiatric services Include services provided by a physician, including injections, medication adjustments, evaluation, and medical referrals. 3. Observation – Assessment By a psychiatrist to avoid regular inpatient hospitalization. Placement based on need at time of crisis screening. The desired outcome is to remove stressors and return to home. Specialty Services/Add-Ons 1. Day Programs for Acute Needs Site-based rehabilitative day programs that provide short-term, intensive treatment to individuals who require multidisciplinary treatment in order to stabilize acute psychiatric symptoms or prevent admission to more restrictive settings. Service Package 5 (Crisis Follow-Up) – Adult Brief interventions for individuals who are released from crisis services or hospitalization and are not eligible for on-going services. Service Package Definition 1. Routine Case Management Includes basic facilitation of access to resources and services, coordination of services with individual and family, and administration of TIMA scales. 2. Psychiatric services Include services provided by a physician including injections, medication adjustments, evaluation, and medical referrals. RDM Service Package Definitions and Service Descriptions Service Package 1.1 – Child/Adolescent Service Package Definition Basic Services This level of care is targeted for children and adolescents with externalizing disorders (e.g., ADD/ADHD, Conduct or Oppositional Defiant Disorder) and a moderate level of functional impairment. The focus of the intervention is on psychosocial skill development in the child and the enhancement of parenting skills, especially in child behavior management. Access to parent support groups is available. Information regarding the diagnosis, medication, monitoring of symptoms and side effects is provided through Medication Training and Support. This level of care is generally considered short-term and time-limited. The general goal of services at this level of care is to reduce or stabilize symptoms, decrease functional impairment or prevent deterioration of the child's condition. Family support is facilitated through linkage to natural and community resources. Services are provided in the office, school, home or other community setting. Service Descriptions Basic Services 1. Skills Training and Development A structured intervention to provide and improve skills needed for the child to function appropriately in the community, and to enhance child behavior management and increase the skills necessary to manage/decrease the child's level of functional impairment. 2. Medication Training and Support Information provided to the child and family on the mental health disorder, medications, monitoring of symptoms and side effects. 3. Routine Case Management Facilitation of child/family's access to community resources and continuity of care between services. Parent Support Group: support and informational meetings for parents of children receiving services that are facilitated and routinely scheduled. Specialty Services/Add-Ons 1. Psychiatric Evaluation Psychiatric clinical diagnostic interview 2. Medication Management A service provided by a licensed medical professional to a child or family to determine symptom remission and the medication regime needed to initiate and/or maintain the child's plan of care. 3. Skills Training and Development (Group) A structured intervention provided in a group setting to provide and improve skills needed for the child to function appropriately in the community and to enhance child behavior management and increase the skills necessary to manage/decrease child's level of functional impairment. Group Skills Training and Development is limited to no more than 6 children per group. o NOTE – Medicaid reimbursement for Skills Training and Development in groups is not currently available. Service Package 1.2 – Child/Adolescent Service Package Definition This level of care is targeted for children and adolescents with internalizing disorders (depressive or anxiety disorders) and a moderate level of functional impairment. The focus of the intervention is on child and family counseling using Cognitive Behavioral Therapy (CBT) for ages 9 & above and CBT or other therapy approaches for children ages 3 through 8. Access to parent support groups is available. Information regarding the diagnosis, medication, monitoring of symptoms and side effects is provided through Medication Training and Support. This LOC is generally considered short-term and time-limited. The general goal of services at this level of care is to reduce or stabilize symptoms, decrease functional impairment or prevent deterioration of the child's condition. Family support is facilitated through linkage to natural and community resources and parent support groups. Services are provided in the office, school, home or other community setting. Service Descriptions Basic Services 1. Counseling Provided in order to resolve a concrete problem in daily functioning (problem-focused, solutionoriented) or symptoms resulting from maladaptive thoughts, feelings, interpersonal disturbances, and/or experiences consistent with DSM–IV diagnoses. Counseling is intended to be brief, timelimited and focused. 2. Medication Training and Support Information provided to the child and family on the mental health disorder, medications, monitoring of symptoms and side effects. 3. Routine Case Management Facilitation of child/family's access to community resources and continuity of care between services. 4. Parent Support Group Support and informational meetings for parents of children receiving services that are facilitated and routinely scheduled. Specialty Services/Add-Ons 1. Psychiatric Evaluation A psychiatric clinical diagnostic interview 2. Group Counseling Provided in a group setting in order to resolve a concrete problem in daily functioning (problemfocused, solution-oriented) or symptoms resulting from maladaptive thoughts, feelings, interpersonal disturbances, and/or experiences consistent with DSM–IV diagnoses (CBT). Group Counseling is intended to be brief, time-limited and focused and limited to no more than 6 children per group. 3. Family Counseling Provided to children and their families order to resolve a concrete problem in daily functioning (problem-focused, solution-oriented) or symptoms resulting from maladaptive thoughts, feelings, interpersonal disturbances, and/or experiences consistent with DSM–IV diagnoses (CBT). 4. Medication Management A service provided by a licensed medical professional to a child or family to determine symptom remission and the medication regime needed to initiate and/or maintain the child's plan of care. Service Package 2.2 – Child/Adolescent Service Package Definition This level of care is targeted at children and adolescents with externalizing disorders and moderate to high functional impairment at home, school or in the community. The need for intensive case management and significant parent support is indicated. The family service plan is developed using a wraparound planning approach. Multi-Systemic Therapy is either not appropriate due to lack of juvenile justice involvement or unavailable. Service Descriptions Basic Services 1. Intensive Case Management Activities that assist the child/family including service planning and coordination, monitoring service effectiveness, and proactive crisis planning and management. 2. Skills Training and Development A structured intervention to provide and improve skills needed for the child to function appropriately in the community and to enhance child behavior management and increase the skills necessary to manage/decrease child's level of functional impairment. 3. Medication Training and Support Information provided to the child and family on the mental health disorder, medications, monitoring of symptoms and side effects. 4. Family Partner Peer mentoring, education and support provided by an experienced parent to the caregivers of a child in service. 5. Parent Support Group Support and informational meetings for parents of children receiving services that are facilitated and routinely scheduled. Specialty Services/Add-Ons 1. Psychiatric Evaluation A psychiatric clinical diagnostic interview 2. Medication Management A service provided by a licensed medical professional to a child or family to determine symptom remission and the medication regime needed to initiate and/or maintain the child's plan of care. 3. Skills Training and Development (Group) A structured intervention provided in a group setting to provide and improve skills needed for the child to function appropriately in the community and to enhance child behavior management and increase the skills necessary to manage/decrease child's level of functional impairment. Group Skills Training and Development is limited to no more than 6 children per group. o NOTE – Medicaid reimbursement for Skills Training and Development in groups is not currently available. 4. Flex Funds Non-clinical supports that that augment the service plan to reduce symptomatology and maintain quality of life and family integration. The provider may request authorization of flex funds to augment the family service plan, up to a $1,500/family cap. The UM manager may authorize an exception to the $1,500 per family cap with documented justification. Service Package 2.3 – Child/Adolescent Service Package Definition This level of care is targeted to children and adolescents with depressive or anxiety disorders and a moderate to high level of problem severity or functional impairment. The focus of the intervention is on child and family counseling using Cognitive Behavioral Therapy (CBT) for ages 9 & above and CBT or other therapy approaches for children ages 3 through 8. Multiple family concerns and significant parental stress indicate the need for intensive case management and the availability of parent-to-parent peer support. The family service plan is developed using a wraparound planning approach. Service Descriptions Basic Services 1. Intensive Case Management Activities that assist the child/family including service planning and coordination, monitoring service effectiveness, and proactive crisis planning and management. 2. Counseling Provided in order to resolve a concrete problem in daily functioning (problem-focused, solutionoriented) or symptoms resulting from maladaptive thoughts, feelings, interpersonal disturbances, and/or experiences consistent with DSM–IV diagnoses. Counseling is intended to be brief, timelimited and problem-focused. 3. Medication Training and Support Information provided to the child and family on the mental health disorder, medications, monitoring of symptoms and side effects. 4. Family Partner Peer mentoring, education and support provided by an experienced parent to the caregivers of a child in service. 5. Parent Support Group Support and informational meetings for parents of children receiving services that are facilitated and routinely scheduled. Specialty Services/Add-Ons As clinically indicated, a psychiatric evaluation, medication management, group and family counseling, and flex funds can be authorized in addition to LOC 2.3 services. 1. Psychiatric Evaluation A psychiatric clinical diagnostic interview. 2. Medication Management A service provided by a licensed medical professional to a child or family to determine symptom remission and the medication regime needed to initiate and/or maintain the child's plan of care. 3. Group Counseling Provided in a group setting in order to resolve a concrete problem in daily functioning (problemfocused, solution-oriented) or symptoms resulting from maladaptive thoughts, feelings, interpersonal disturbances, and/or experiences consistent with DSM–IV diagnoses (CBT). Group Counseling is intended to be brief, time-limited and focused and limited to no more than 6 children per group. 4. Family Therapy Provided to children and their families order to resolve a concrete problem in daily functioning (problem-focused, solution-oriented) or symptoms resulting from maladaptive thoughts, feelings, interpersonal disturbances, and/or experiences consistent with DSM–IV diagnoses (CBT). 5. Flex Funds Non-clinical supports that that augment the service plan to reduce symptomatology and maintain quality of life and family integration. The provider may request authorization of flex funds to augment the family service plan, up to a $1,500/family cap. The UM manager may authorize an exception to the $1,500 per family cap with documented justification. Service Package 2.4 – Child/Adolescent Service Package Definition This level of care is targeted for children and adolescents who are diagnosed with Bipolar Disorder, Schizophrenia, Major Depression with Psychosis, or other psychotic disorders and are not yet stable on medication. The major focus is on stabilizing the child and providing information and support to the family. Service Descriptions Basic Services 1. Intensive Case Management Activities that assist the child/family including service planning and coordination, monitoring service effectiveness, and proactive crisis planning and management. 2. Medication Training and Support Information provided to the child and family on the mental health disorder, medications, monitoring of symptoms and side effects. 3. Family Partner Peer mentoring, education and support provided by an experienced parent to the caregivers of a child in service. 4. Medication Management A service provided by a licensed medical professional to a child or family to determine symptom remission and the medication regime needed to initiate and/or maintain the child's plan of care. 5. Psychiatric Evaluation A psychiatric clinical diagnostic interview. 6. Parent Support Group Support and informational meetings for parents of children receiving services that are facilitated and routinely scheduled. Specialty Services/Add-Ons As clinically indicated, flex funds may be authorized in addition to LOC 2.4 services. 1. Flex Funds Non-clinical supports that that augment the service plan to reduce symptomatology and maintain quality of life and family integration. The provider may request authorization of flex funds to augment the family service plan, up to a $1,500/family cap. The UM manager may authorize an exception to the $1,500 per family cap with documented justification. Service Package 4 – Child/Adolescent Service Package Definition This level of care is targeted to children and adolescents who have stabilized in terms of problem severity and functioning and require only medication and medication management to maintain their stability. If CATRAG scores indicate the need for a more intensive LOC, LOC 4 can only be authorized if 1) the parent refuses the recommended LOC, wants medication-only services and medication is clinically indicated; or 2) if the individual is NOT Medicaid eligible and the recommended LOC is not available due to limited resources but severe presenting problems that are responsive to medication suggest an authorization for LOC 4 during the waiting period. Service Descriptions Basic Services 1. Medication Management A service provided by a licensed medical professional to a child or family to determine symptom remission and the medication regime needed to initiate and/or maintain the child's plan of care. 2. Routine Case Management Facilitation of child/family's access to community resources and continuity of care between services. 3. Parent Support Group Support and informational meetings for parents of children receiving services that are facilitated and routinely scheduled. Service Package 0 – Crisis – Child/Adolescent Service Package Definition Services in this package are brief interventions provided in the community that will ameliorate the crisis situation and prevent utilization of more intensive services. The desired outcome is resolution of the crisis and avoidance of more intensive and restrictive intervention. Service Descriptions Basic Services 1. Crisis Intervention Services Includes face-to-face evaluation of risk, provision of skills training and guidance, and coordination of emergency services. 2. Psychiatric Services Include services provided by a physician including injections, medication adjustments, evaluation, and medical referral Service Package 5 – Crisis Follow-Up – Child/Adolescent The major focus for this SP is to provide flexible services that assist individuals in maintaining stability, preventing further crisis, and engaging the individual into the appropriate LOC or assisting the individual in obtaining appropriate community-based services. This SP is highly individualized and the level of service intensity and length of stay is expected to vary dependent on individual need. This SP is available for up to 90 days. Spindletop MHMR Services Request For Interest (RFI) - Private Providers of Mental Health Services ATTACHMENT B – Staff Credentialing Criteria The following criteria, information, and components are required for a service provider to be included in the Local Mental Health Authority’s network of providers. 1. Minimum Requirements For All Services Being Sought: Staff must be over 18, have a high school diploma or a General Education Development(GED) credential; or has documentation of a proficiency evaluation of experience and competence to perform the job tasks that includes: o written competency-based assessment of the ability to document service delivery and observations of the individuals to be served; and o at least three personal references from persons not related by blood that indicate the ability to provide a safe, healthy environment for the individuals being served. Current drivers license for each person that will potentially provide transportation to Local Authority consumers. Current Insurance Verification including: o Professional and general liability o Vehicle (if transporting consumers is likely) o Workers Compensation Verification of criminal history checks for all staff potentially working with Local Mental Health Authority consumers. Life Safety code review for site assessment if not certified by a state agency If applicable, documentation from certifying agency: o Texas Department of State Health Services (DSHS) o Texas Department of Assistive and Rehabilitative Services (DARS) 2. Additional Required Information: A. Qualifications of Providers – Adults Adult Services must be delivered by staff with these minimum qualifications. In accordance with the Texas Department of State Health Services (DSHS) Mental Health Community Services Standards, all staff must be trained and competent in the tasks they perform prior to contact with the individual. Pharmacological Management: MD, RN, PA, Pharm.D, APN, LVN Psychiatric Diagnostic Interview Examination: LPHA Counseling: LPHA or LPHA Intern Routine Case Management: QMHP-CS, or CSSP Rehabilitative Services: QMHP-CS, Licensed medical personnel, CSSP, or Peer Provider (consult Rule for specific credential requirements for sub-component services) Supported Employment: QMHP-CS or CSSP or Peer Provider Supported Housing: QMHP-CS or CSSP or Peer Provider Crisis Intervention Services: QMHP-CS Crisis Transportation: No restrictions B. Qualifications of Providers – Children Skills Training and Development: QMHP-CS, CSSP Medication Training and Support: QMHP-CS, CSSP Routine Case Management: QMHP-CS, CSSP Parent Support Group: paraprofessional, QMHP-CS Psychiatric Diagnostic Interview Examination: MD psychiatrist (preferably a child psychiatrist) Pharmacological Management: MD, RN, PA, Pharm. D, APN, LVN Family Training: QMHP-CS, CSSP Crisis Intervention Services: QMHP-CS Safety Monitoring: QMHP-CS or trained and competent adult Crisis Transportation: No restrictions Crisis Respite: Trained and competent adult Extended Observation: Meet staffing requirements in DSHS performance contract Children’s Crisis Residential: Meet staffing requirements in DSHS performance contract Spindletop MHMR Services Request For Interest (RFI) - Private Providers of Mental Health Services ATTACHMENT C – Interested Provider Application The following Interested Provider Application form will be completed by providers interested in the possible procurement of services by Spindletop MHMR Services and returned to the address cited above on the first page of this RFI. 1. Name of Interested Provider_____________________________________________________ 2. Name of Chief Executive Officer________________________________________________ 3. Contact Person____________________________ Title__________________________ 4. Business Address____________________________________________________________ City_____________________ State_____________ Zip Code______________________ Phone___________________ Fax_____________________________________________ 5. List location where services are provided ___Office ___Home 6. Is your Service Address different from Business address? If Yes, list it below: ___MHMR Facility ___Yes ___No Address____________________________________________________________________ City_____________________ State_____________ Zip Code______________________ 7. Do you qualify as a Historically Underutilized Business (HUB)? If yes, have you applied for certification? ___Yes ___No ___Yes ___No If yes, Certification#________________ 8. Social Security # or Federal Tax ID #___________ Tax Code [Example: 501(c)(3)] ___________ 9. Please list any certifications or accreditations, if applicable: JCAHO ICF/MR CARF HCS HCSO CLASS ACDD TRC ECI TEA DOL Other, please specify:______ 10. Please list any licensure specifying the license #, licensing agency as well as level(s) of service as applicable: _________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ 11. Do you provide emergency or after hours services? ___Yes ___No If yes, please explain including telephone. #_______________________________________ __________________________________________________________________________ ___________________________________________________________________________ 12. In what languages, including American Sign Language or Signed English, are staff able to provide services?_____________________________________________________________ 13. Are you a Medicaid provider? ___Yes ___No If Yes, Group or Individual Provider #____________________________ 14. Are you a Medicare provider? ___Yes ___No If Yes, Group or Individual Provider #_____________________________ 15. Types of Services: ___Adult ___Children ___Adult & Child. ___Pharmacological management ___Psychotherapy (CBT) ___Day Program for Skills Training (MH) ___Site-Based Habilitation. ___Early Childhood Intervention ___In-Home & Family Support ___Telemedicine ___Residential Services ___ Other_____________ Authorized Signature: ______________________________ Printed Name: ______________________________ Title: ______________________________ Date: ______________________________ ___Rehab Services ___Supported Housing ___Respite Services ___ACT Team Services ___Counseling ___Consumer Peer Support ___Supported Employment ___ Other_____________ ___Other_____________