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The Communication
Cycle
Communication Cycle
• Communication creates
meaning through the
exchange of messages.
Elements of the
Communication Cycle
•
•
•
•
•
•
•
Sender
Message
Channel
Receiver
Feedback
Noise/Interference
Context
Elements
• Sender –
the person
with the
message.
• Receiver – person(s) to
whom the message is
addressed.
Elements
• Message – the idea the
sender wants the receiver to
understand.
Elements
• The message travels in
what is called a
CHANNEL.
Elements
• There are several types of
CHANNELS:
–Verbal
–Nonverbal
–Auditory
–Visual
Verbal Channel
• With words
• Organized
• Spoken
• Written
Non Verbal Channel
• Body Language
• Tone of Voice
Non Verbal
Channel
• Non verbal channel
includes gestures,
appearance, posture,
facial expression, and eye
contact.
Non Verbal
Communication
• Non Verbal channel also
includes TONE OF
VOICE, or
PARALANGUAGE.
Non Verbal
Channel
• Tone of Voice/Paralanguage
changes in the voice that
alter the meaning of the
message.
•
To Review:
The message can be sent by two
different channels:
1.Verbal – with words;
organized.
2.Non Verbal – body
language and voice.
A message is made up
of the following:
• 55 % Non verbal
communication
• 38% Tone of Voice
• 7% Actual Words
• Draw a pie graph that
represents those
percentages.
55%
38%
7%
Feedback
• The response to the
message.
• What are some examples
of
Positive Feedback:
Negative Feedback:
Noise/Interference
• Any
distraction
that
competes
with the
message.
Types of
Noise/Interference
• Physical
• Physiological
• Psychological
Physical Interference
• an action
Ex. coughing,
whispering, talking,
crying, etc.
Physical Interference
Physiological
Interference
• Related to a bodily function
such as
– Headache
– Hunger
– Pain
– Tiredness
Physiological
Interference
Psychological
Interference
• Mental
• Your attitudes, mental outlook,
emotions, stereotypes, and past
experiences (point of reference).
Psychological
Interference
Elements
• Context – the situation,
time, environment where
the communication
Context