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Promotion Mix or Elements of Promotion Advertising A formal, non-personal and paid form of message designed by an identified sponsor (Lux, Nokia, Ufone), through an identified media (TV, Radio, print) to create awareness and promote the company’s product, service or ideas. Advertising is the most effective and commonly used promotional tools worldwide. Most company allocates 60% of their total promotional budgets on various advertising media. Advertising is effective as it creates strong image of the brand and reaches a large population. Common forms of advertising: Print and Electronic ads Posters and leaflets Display signs Packaging – outer and inserts Directories Point-of-purchase displays Brochures and booklets Billboards Audiovisual material Sales promotions Activities designed to promote short term sales by offering incentives and motivating customers to purchase a product or service. Sales promotion is also very common among all kinds of brands as it helps the company to sell out large stocks in short period of time through the use of extra incentives and deals. Common forms of Sales promotions: Contests, games, lotteries Fairs and trade shows Coupons Trade-in allowances Premiums and gifts Exhibits Low-interest financing Continuity programs Sampling Demonstrations Entertainment Tie-ins Public relations A set of activities designed to build good relations with the company’s various publics by obtaining favorable publicity, building corporate image and handling unfavorable issue faced by the company. PR efforts are used to promote positive image of the company and its products. Public relations are an important element for modern marketing firm, as firms volunteer in social development and charitable activities. Common forms of PR: Press kits Annual reports Community relations Sponsorships charitable donations Lobbying Seminars Publications Company magazine Direct marketing Connecting directly with carefully targeted individual consumers to obtain an immediate response from the customers and cultivate customer relationships. Direct marketing is a low-cost, efficient and speedy alternative for the company to reach its customers and sell products in a large geographic area. Common forms of direct marketing: Catalogues Electronic shopping Email Mailings Blogs Websites Telemarketing TV shopping Personal selling An effort which involves personal presentation by the firm’s sales force for the purpose of making sales and building customer relationships. Personal selling involves the use of human element for selling directly to the customers and ultimate users. Personal selling efforts are used for hunting new customers and serving existing customers. The two basic form of Personal selling are: Inbound selling: When customer contacts the company sales person in-person or telephonically at company outlets, help-lines or website. Outbound selling: When the company sales person contact the customer outside the company in-person or telephonically. Common forms of Personal selling: Sales presentations Samples Sales meetings Fairs and trade shows Incentive programs Integrated marketing Communications IMC refers to joint planning and execution of company’s different communication tools to achieve promotional objectives of the company and to deliver a strong message to the target market. It involves the integration and coordinated use of various elements of communication such as advertising, personal selling, Sales promotions and direct marketing to create and deliver a clear, unified, consistent and strong message about the company and its products. The objective is to create and deliver an effective message to the target customers to achieve communication impact. Advertising Direct Marketing Personal selling IMC Sales Promotions PR