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Welcome to the Workshop! Kathy Paauw Business Owner/Entrepreneur since 1995 Productivity Consultant Business & Personal Coach Singer ~ Trainer ~ Author 92% of the respondents from a recent national survey said that they “trust recommendations from people they know” over other forms of advertising. The result from this survey prove that no other form of advertising or marketing beats PERSONAL REFERRALS. According to a Customer Service Impact Report, 55% of customers are willing to make a referral based on superior service, even more than product or price. Repeat Customers spend 33% more than new customers! Even in a negative economy, customer experience is a high priority for consumers, with 60% often or always paying more for a better experience. What system do you have in place to: • Elevate your customer’s experience? • Stand out from your competition? • Help your satisfied customers refer you and your business to others? Here’s a solution! www.SmartFollowup.com Power your Referral Marketing System with Why? • • • • No writing cards one by one No addressing and stuffing envelopes No running to the Post Office No forgetting to do it! How to set up and create your own campaigns in SendOutCards You can also purchase pre-made campaigns from this site: Have questions? Need more information? Need a FREE SendOutCards account? Contact the person who invited you here today. Thank You For Attending!