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Lecture 12 • • • • • • Australasian Society: Demographics and Lifestyles Use of Demographic factors Anticipating demographic shifts Changing roles in society Lifestyle and measurement of Psychographics and application Using Lifestyle and psychographics for market segmentation Copyright 2002 McGraw-Hill Australia Pty Ltd PPTs to accompany Consumer Behaviour: Implications for Marketing Strategy 3e Neal, Quester and Hawkins Slides prepared by Wayne Binney 12-1 Australasian Society: Demographics and Lifestyles Which demographic factors help marketers describe and understand the market segments? The importance of anticipating demographic shifts in society to develop marketing strategies Impacts of changing roles (such as gender roles) on society Copyright 2002 McGraw-Hill Australia Pty Ltd PPTs to accompany Consumer Behaviour: Implications for Marketing Strategy 3e Neal, Quester and Hawkins Slides prepared by Wayne Binney 12-2 Australasian Society: Demographics and Lifestyles Nature of lifestyle and how it is measured Meaning of psychographics and how it is used to understand consumer lifestyle and consumption behaviour How lifestyle and psychographics are used in market segmentation to develop marketing strategies Copyright 2002 McGraw-Hill Australia Pty Ltd PPTs to accompany Consumer Behaviour: Implications for Marketing Strategy 3e Neal, Quester and Hawkins Slides prepared by Wayne Binney 12-3 Changing societal factors affecting marketing strategy Copyright 2002 McGraw-Hill Australia Pty Ltd PPTs to accompany Consumer Behaviour: Implications for Marketing Strategy 3e Neal, Quester and Hawkins Slides prepared by Wayne Binney 12-4 Demographics (Overview) • • • • • • Population size Age structure Population distribution Income Occupation Education Copyright 2002 McGraw-Hill Australia Pty Ltd PPTs to accompany Consumer Behaviour: Implications for Marketing Strategy 3e Neal, Quester and Hawkins Slides prepared by Wayne Binney 12-5 Demographics Population size Web address for population clock: • http://www.abs.gov.au/Ausstats/abs%40.nsf/94713ad445ff1425 ca25682000192af2/1647509ef7e25faaca2568a900154b63!Op enDocument Copyright 2002 McGraw-Hill Australia Pty Ltd PPTs to accompany Consumer Behaviour: Implications for Marketing Strategy 3e Neal, Quester and Hawkins Slides prepared by Wayne Binney 12-6 Age projected age structure for 2051 Source ABS file 3222.0 Demographics • Age structure http://www.abs.gov.au/Ausstats/abs%40.nsf/e8ae5488b598839 cca25682000131612/0cd69ef8568dec8eca2568a900139392!O penDocument Copyright 2002 McGraw-Hill Australia Pty Ltd PPTs to accompany Consumer Behaviour: Implications for Marketing Strategy 3e Neal, Quester and Hawkins Slides prepared by Wayne Binney 12-8 Demographics • • Population distribution Actual vs Self-Perceived age Copyright 2002 McGraw-Hill Australia Pty Ltd PPTs to accompany Consumer Behaviour: Implications for Marketing Strategy 3e Neal, Quester and Hawkins Slides prepared by Wayne Binney 12-9 Actual vs Self-Perceived age 70 60 60 50 50 40 40 30 30 20 10 20 10 0 Copyright 2002 McGraw-Hill Australia Pty Ltd PPTs to accompany Consumer Behaviour: Implications for Marketing Strategy 3e Neal, Quester and Hawkins Slides prepared by Wayne Binney 12-10 Demographics Income / Actual incomes Disposable incomes / buying power Occupations Regional influences – eg. Industry shutdowns, etc – eg. City vs country Copyright 2002 McGraw-Hill Australia Pty Ltd PPTs to accompany Consumer Behaviour: Implications for Marketing Strategy 3e Neal, Quester and Hawkins Slides prepared by Wayne Binney 12-11 Demographics • • • Education During the 90s- about 30% more now with uni degrees Huge increase in training- less ‘unskilled’ Copyright 2002 McGraw-Hill Australia Pty Ltd PPTs to accompany Consumer Behaviour: Implications for Marketing Strategy 3e Neal, Quester and Hawkins Slides prepared by Wayne Binney 12-12 Many of the behaviours of the dominant Subcultures culture as well as a set of unique behaviours Copyright 2002 McGraw-Hill Australia Pty Ltd PPTs to accompany Consumer Behaviour: Implications for Marketing Strategy 3e Neal, Quester and Hawkins Slides prepared by Wayne Binney 12-13 Gender Roles • • • Ascribed roles—an attribute over which the individual has little or no control Achievement roles—based on performance criteria over which the individual has some degree of control Traditional versus modern orientation Copyright 2002 McGraw-Hill Australia Pty Ltd PPTs to accompany Consumer Behaviour: Implications for Marketing Strategy 3e Neal, Quester and Hawkins Slides prepared by Wayne Binney 12-14 Marketing strategy implications • • • • Market segmentation Product strategy Marketing communication Retail strategy Copyright 2002 McGraw-Hill Australia Pty Ltd PPTs to accompany Consumer Behaviour: Implications for Marketing Strategy 3e Neal, Quester and Hawkins Slides prepared by Wayne Binney 12-15 Lifestyle • • • Lifestyle is the expression of the individual’s situation, life experiences, values, attitudes and expectations. It is defined simply as how the individual lives. Has been used interchangeably with the term “psychographics”. Copyright 2002 McGraw-Hill Australia Pty Ltd PPTs to accompany Consumer Behaviour: Implications for Marketing Strategy 3e Neal, Quester and Hawkins Slides prepared by Wayne Binney 12-16 Determinants of Lifestyle Continuum for Lifestyle Measurements Copyright 2002 McGraw-Hill Australia Pty Ltd PPTs to accompany Consumer Behaviour: Implications for Marketing Strategy 3e Neal, Quester and Hawkins Slides prepared by Wayne Binney 12-18 VALS 2 (Values and Lifestyle System) Copyright 2002 McGraw-Hill Australia Pty Ltd PPTs to accompany Consumer Behaviour: Implications for Marketing Strategy 3e Neal, Quester and Hawkins Slides prepared by Wayne Binney 12-19 VALS 2 • Web site for a VALS survey—try it !!! http://www.sric-bi.com/VALS/ presurvey.shtml Copyright 2002 McGraw-Hill Australia Pty Ltd PPTs to accompany Consumer Behaviour: Implications for Marketing Strategy 3e Neal, Quester and Hawkins Slides prepared by Wayne Binney 12-20 Reading and activities: • Compare the VALS 2 system with the Australian Roy Morgan Values segments. • Discuss two uses of the Roy Morgan Values system to marketers. Copyright 2002 McGraw-Hill Australia Pty Ltd PPTs to accompany Consumer Behaviour: Implications for Marketing Strategy 3e Neal, Quester and Hawkins Slides prepared by Wayne Binney 12-21 Time… Next lecture… Ch. 13 Household structure and consumption behaviour Copyright 2002 McGraw-Hill Australia Pty Ltd PPTs to accompany Consumer Behaviour: Implications for Marketing Strategy 3e Neal, Quester and Hawkins Slides prepared by Wayne Binney 12-22