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October 9-12 2013 ATLANTIC MARKETING ASSOCIATION NASHVILLE, TENNESSEE Marketing as Art and Science for the Future 1 Greetings from the 2013 Atlantic Marketing Association Program Chair We welcome you to this annual conference that has successfully mixed marketing themes of interest to both practitioners and academics alike. Although in the past, we have tried to cater to the needs of marketing educators, newbies and tenured faculty, we have tried to attract others that love the discipline of marketing for the many contributions it has made to our lives. As educators, we have had the envious position of making a career of educating the next generation of marketing professionals – and, hopefully, having fun doing so. This year, a new track in music, arts, and entertainment has been added, as well as the traditional areas of consumer behavior, green marketing, marketing strategy, to name a few. The Atlantic Marketing Conference has always enjoyed a reputation of providing an interesting and informal, but professional, forum of learning and renewing friendships and academic interests. I am sure that this year will continue in that direction. It is the ideal time to explore the challenges and successes of marketing education in a global environment and promote higher education in general. Special thanks go to the AtMA faculty, staff, and student volunteers without whom this conference would not have been possible. We look forward to thought-provoking discussions that will effect meaningful change. Alan D. Smith University Professor, Robert Morris University, AtMA 2013 Conference Chair 2 2013 ATLANTIC MARKETING ASSOCIATION Nashville, Tennessee Dear Conference Participant, Welcome to Nashville, TN and the 2013 Atlantic Marketing Association Annual Conference! Especially big welcomes to those of you attending for the first or second time…you are the future of the organization. The Holiday Inn Express® Nashville - Downtown hotel's guests are promised the perfect pairing of Southern hospitality and convenience. While in the area, take the time to explore this lively, musical city and rest assured that your every need can be met. The meeting rooms for presentations are the Amphitheater, Arts District, Business District (all located in the hall where the conference registration is located (Lobby level) Hospitality Suite A tradition of the Atlantic Marketing Association is the Hospitality Suite. Snacks, beer and wine are gratis. Where: Overflow Room (behind the breakfast area, Lobby level) When: Wednesday, Thursday and Friday, 7:00 – 10:00 PM (Often later) What: A place to mingle, snack and get to know other attendees. Please stop by! Board Meeting Where: Hospitality Room When: Friday, 8:00 – 9:30 AM Luncheon Another tradition is the Luncheon on Friday. It is the one chance for the majority of attendees to get together all at once. Please plan to attend, as the lunch is included in the registration fee. Where: Grand Room When: 1:00 to 2:00 pm on Friday Registration/Information The Registration table will be located on Pre-function Area (Lobby level) AND in the evening during the time scheduled for Hospitality. Wednesday: 3:00 – 7:00 PM; Thursday, Friday and Saturday: 7:30 AM – 1:00 PM 3 ATLANTIC MARKETING ASSOCIATION OFFICERS President Dr. Walter R. Kendall, Tarleton State University, [email protected] Program Chair / President Elect Dr. Alan D. Smith, Robert Morris University, [email protected] Executive Director Dr. Deborah Lester, Kennesaw State University, [email protected] Associate Director Dr. Dolly D. Loyd, Southern Mississippi University, [email protected] Program Chair Elect (2014) Dr. Maria Kalamas, Kennesaw State University, [email protected] Proceedings Editors Dr. Leila Borders, Kennesaw State University, [email protected] Dr. Lynette Kvasny, Penn State University, [email protected] 4 Atlantic Marketing Association 2013 Nashville, TN October 9 – 12, 2013 5 Thursday, October 10, 2013 Complimentary Hot Breakfast Buffet 8:00 AM Issues in Global Marketing Amphitheater Room Session Chair: Sharon Thach, Tennessee State University, [email protected] Response of Local Brands to Global Competition in Emerging Markets Ramaprasad Unni, Tennessee State University, [email protected] Sharon Thach, Tennessee State University, [email protected] The Federal Government Firearms Restriction Paradox: A Banner Year for Gun Sales and the Ammunition Shortage of 2013 Matthew Parrish, Southeastern Louisiana University, [email protected] Michael A. Jones, Southeastern Louisiana University, [email protected] George W. Stone, North Carolina A&T University, [email protected] Contributing Forces of China's Export Success Kyung-il Ghymn, [email protected] 6 Thursday, October 10, 2013 Complimentary Hot Breakfast Buffet 8:00 AM Sports-Related Measures of Quality and Performance Arts District Room Session Chair: Julie Aylsworth, Wittenberg University, [email protected] Intangible/Tangible Financial State of Affairs for NCAA-Member Institutions’ Sport-Related Programs Amber A. Smith, Texas Woman’s University, [email protected] David P. Synowka, Robert Morris University, [email protected] Sports-Related E-Commerce Quality and Adoptive Elements Of ETicketing Amber A. Smith, Texas Woman’s University, [email protected] David P. Synowka, Robert Morris University, [email protected] Alan D. Smith, Robert Morris University, [email protected] The Evolution of Sponsorship Relationships to Co-Branding Partnerships Julie Aylsworth, Wittenberg University, [email protected] 7 Thursday, October 10, 2013 Complimentary Hot Breakfast Buffet 8:00 AM Professional Selling and Sales Management in a Global Environment Business District Room Session Chair: Kenneth D. Hall, Bloomsburg University, [email protected] Communication In Sales: Are We Creating A Dialogue Or A Monologue? Ramon A. Avila, Ball State University Scott A. Inks, Ball State University Student Perceptions of Personal Selling: 25 Years Later Monica J. Favia, Bloomsburg University, [email protected] William T. Neese, Nicholls State University Toward A More Parsimonious Measure of Sociocultural Adaptation for International B2B Sales Research Kenneth D. Hall, Bloomsburg University, [email protected] Monica J. Favia, Bloomsburg University, [email protected] 8 Thursday, October 10, 2013 Complimentary Hot Breakfast Buffet 9:45 AM Social Media Applications and Communities Amphitheater Room Session Chair: John Dinsmore, Xavier University, [email protected] Marketer-Created Versus Consumer-Created Online Brand Communities: Impacts of the Type of Online Community on Perceived Benefits, Attitude, Revisit Intention and Brand Trust Soo Hyun Kim, University of Georgia, [email protected] Na Young Jung, University of Georgia Soyoung Kim, University of Georgia The Mechanics behind Blog Marketing Jacqueline A. Gilbert, Middle Tennessee State University, [email protected] A Preliminary Investigation in Utilizing Social Networking Sites For Job Search and Recruitment Liz Alexander, Marshall University, [email protected] Deanna Mader, Marshall University, [email protected] Fred Mader, Marshall University, [email protected] 9 Thursday, October 10, 2013 Complimentary Hot Breakfast Buffet 9:45 AM Consumer Behavior: Older, Younger, Married, or Single: Demographics Matter in Marketing Strategy Arts District Room Session Chair: Elizabeth Purinton, Marist College, [email protected] Mature Consumers: Print Ad Portrayal Elizabeth Purinton, Marist College, [email protected] Single Parents, Role Strain and Food Shopping Behaviors Palaniappan Thiagarajan, Jackson State University, [email protected] Ronald D. Taylor, Mississippi State University, [email protected] Subhra Chakrabarty, University of Kuwait Exploring the Factors Affecting Moms’ Restaurant Food Choices Cathleen Jones, Robert Morris University, [email protected] 10 Thursday, October 10, 2013 Complimentary Hot Breakfast Buffet 9:45 AM The Psyche of the Consumer: Unique and Interesting Investigations Business District Room Session Chair: Terri Wadja, Slippery Rock University, [email protected] Strategies to Cope with Unfavorable Country-of-Origin and BrandOrigin Effects Hua “Meg” Meng, Kent State University, [email protected] Rajendar K. Garg, Indiana University of Pennsylvania, [email protected] Self-Concept Clarity and Its Impact on the Self-Avatar Relationship in a Mediated Environment Stef Nicovich, Lynchburg College, [email protected] Sylvia Lozona-Martin, Lynchburg College, [email protected] Lady Luck: Illusory Control and Consumer Products Theresa (Terri) A. Wadja, Slippery Rock University, [email protected] 11 Thursday, October 10, 2013 11:30 AM Consumer Behavior: Price? Color?….So Many Decisions: Consumer Elaboration of Important Marketing Stimuli Amphitheater Room Session Chair: Cathleen Jones, Robert Morris University, [email protected] Consumer Elaboration on Nine-Ending Prices and Purchase Intentions Mazen Jaber, Saginaw Valley State University, [email protected] Nicholas Hubbard, Saginaw Valley State University Jason Wolverton, Saginaw Valley State University Behavioral Reasoning Theory: A Primer Jeananne Nicholls, Slippery Rock University, [email protected] Kurt Schimmel, Slippery Rock University, [email protected] D. Steven White, University of Massachusetts—Dartmouth, [email protected] Jill Maher, Robert Morris University, [email protected] The Use of Color in Logos and Packaging: The Research Gap Elizabeth Purinton, Marist College, [email protected] 12 Thursday, October 10, 2013 11:30 AM The Tools of Music and Fine Arts Marketing Arts District Room Session Chair: Kimball P. Marshall, Alcorn State University, [email protected] Discussant: Clyde Rolston, Belmont University, [email protected] What Makes Musical Groups Successful? Michael M. Pearson, Loyola University, New Orleans, [email protected] Jerry R. Goolsby, Loyola University, New Orleans, [email protected] Caroline Fisher, Missouri University of Science and Technology, [email protected] Marina H. Onken, University of Wisconsin, River Falls, [email protected] Social Media and the Creation of Celebrity Pj Forrest, Alcorn State University, [email protected] William S. Piper, Alcorn State University, [email protected] Arts Marketing: Strategy and Tactics in an Undefined Industry Sharon Thach, Tennessee State University, [email protected] 13 Thursday, October 10, 2013 11:30 AM Marketing Health Care Services: The Use of Social and Digital Media Business District Room Session Chair: Joe Cangelosi, University of Central Arkansas, [email protected] Behavioral Changes Due to the Influence of Preventive Health Care Information: The Impact of Social Media Joe Cangelosi, University of Central Arkansas, [email protected] Ed Ranelli, University of West Florida, [email protected] David Kim, University of Central Arkansas, [email protected] Health Care Services: Marketing to University Students Deborah H. Lester, Kennessaw State University, [email protected] Dolly D. Loyd, University of Southern Mississippi, [email protected] Andrew M. Forman, Hofstra University, [email protected] Hospitality Room: Thursday 7pm – 9:30pm, in Overflow Room (behind the breakfast area, Lobby level) 14 Friday, October 11, 2013 Complimentary Hot Breakfast Buffet 8:00 AM Strategic Applications of Human Capital Sustainable Marketing Systems Amphitheater Room Session Chair: J. Thomas Failla, Pace University, [email protected] Sustainable Organizations for Value Creation William Dodds, Fort Lewis College, [email protected] Sustainable Innovation for Google Tim Gandee, Tiffin University Perry Haan, Tiffin University, [email protected] Strategic Aspects of Corporate Culture and Performance Appraisal Systems William T. Rupp, Austin Peay University, [email protected] Alan D. Smith, Robert Morris University, [email protected] 15 Friday, October 11, 2013 Complimentary Hot Breakfast Buffet 8:00 AM Open and Closed: An Examination of Overt and Covert Marketing Strategies Arts District Room Session Chair: Riley Dugan, The University of Cincinnati, [email protected] Word of Mouth, Traditional, and Covert Marketing: Comparative Studies Stefanie Boyer, Bryant University, [email protected] Brent Baker, University of North Dakota Diane R. Edmondson, Middle Tennessee State University, [email protected] Paul Solomon, University of South Florida, [email protected] Is This Working As Well As I Thought? Toward Understanding the Effect of Social Media Usage on Sales Performance Riley Dugan, University of Cincinnati, [email protected] 16 Friday, October 11, 2013 Complimentary Hot Breakfast Buffet 8:00 AM Issues in Marketing Education Business District Room Session Chair: Michael W. Pass, Sam Houston State University, [email protected] Student Effort: The Influence of Mastery Goals and Psychological Needs Michael W. Pass, Sam Houston State University, [email protected] Perceptions of Well-Being in College Students: A Cross-Discipline Comparison Debbie S. Easterling, Salisbury University, [email protected] David LeBaron, Salisbury University, [email protected] 17 Friday, October 11, 2013 Complimentary Hot Breakfast Buffet 9:45 AM Consumer Behavior: Rewards and Cause-Related Marketing Strategies Amphitheater Room Session Chair: Jennifer Nevins Henson, Appalachian State University, [email protected] The Impact of Growth in a Rewards Program: All Customers Are Not the Same Michael McCall, Ithaca College, [email protected] Clay M. Voorhees, Michigan State University, [email protected] Rose Opengart, Embry-Riddle Aeronautical University Worldwide, [email protected] Cause-Related Marketing and the Pennies-a-Day Effect on Offer Fairness Mazen Jaber, Saginaw Valley State University, [email protected] The Influence of Affective Trust on Brand Extension Quality Perceptions and Purchase Intentions Neel Das, Appalachian State University, [email protected] Michael Dotson, Appalachian State University, [email protected] Jennifer Nevins Henson, Appalachian State University, [email protected] 18 Friday, October 11, 2013 Complimentary Hot Breakfast Buffet 9:45 AM Issues in Marketing Education Arts District Room Session Chair: Peggy O. Shields, University of Southern Indiana, [email protected] Lessons Learned From Team Testing: An Investigative Study of Instructor and Student Concerns Peggy O. Shields, University of Southern Indiana, [email protected] Text Me Now, I’m In Class Elizabeth C. Alexander, Marshall University, [email protected] Fred H. Mader, Marshall University, [email protected] Deanna R. D. Mader, Marshall University, [email protected] 19 Friday, October 11, 2013 Complimentary Hot Breakfast Buffet 9:45 AM Marketing Education Workshop Business District Room Session Chair: M. Meral Anitsal, Tennessee Tech University, [email protected] net “Are We Ready To Integrate?” Pros and Cons of Cross-Disciplinary Courses in Marketing M. Meral Anitsal, Tennessee Tech University, [email protected] 20 Friday, October 11, 2013 11:30 AM Marketing Case Studies Amphitheater Room Session Chair: Walter Kendall, Tarleton State University, [email protected] Bull Roar University, Case 1: Cab Matriculation Walter Kendall, Tarleton State University, [email protected] Joanna Shaw, Tarleton State University, [email protected] Beverly Turner, Tarleton State University, [email protected] Salespersons Wellness Lifestyle and Coping Strategies: An Exploratory Study Rajesh Srivastava, Middle Tennessee State University, [email protected] Expectation Congruent Advertising in Student Housing Lacey Butler, The University of Cincinnati, [email protected] Joseph Masters, The University of Cincinnati, [email protected] Mary Schmidt, The University of Cincinnati, [email protected] Alexis Zwiesler, The University of Cincinnati, [email protected] 21 Friday, October 11, 2013 11:30 AM Social Media/Web Analytics Arts District Room Session Chair: Beverly Wright, SunTrust Bank, Inc., [email protected] Repeated Purchase and Consumer Loyalty in Online Auction Market Yanbin Tu, Robert Morris University, [email protected] The Factors That Encourage Consumer Involvement in Company Social Media Outlets Beverly Wright, SunTrust Banks, Atlanta, Georgia Lynette Kvasny, Penn State University, [email protected] Aberdeen Leila Borders, Kennesaw State University, [email protected] Spreading Good Health: Using Web Analytics to Understand the Diffusion of Health Messaging Cassandra Davis, University of Arkansas, [email protected] Aberdeen Leila Borders, Kennesaw State University, [email protected] 22 Friday, October 11, 2013 11:30 AM Theoretical Perspectives of Music, Fine Arts and Entertainment Business District Room Session Chair: J Michael Pearson, Loyola University, New Orleans, [email protected] Discussant: Sharon Thach, Tennessee State University, [email protected] The Role of Marketing in Art: The Case of Impressionism Rene Desborde, Kentucky State University, [email protected] Celebrity Status as the Personification of Secular Values Kimball P. Marshall, Alcorn State University, [email protected] The Democratization of Music Clyde Rolston, Belmont University, [email protected] Hospitality Room: Friday 7pm -10pm, in Overflow Room (behind the breakfast area, Lobby level) 23 Friday, Oct. 11… Free Lunch! {Actually, you already paid for it, and is, thus, a sunk cost, so you may as well come and eat. Remember, cheese is always free on a mouse trap} 1:00-‐2:00 pm Great Room Please Plan to Attend! 24 Saturday, October 12, 2013 Complimentary Hot Breakfast Buffet 8:00 AM Services Marketing and Related Issues Amphitheater Room Session Chair: Steve R. Clinton, Robert Morris University, [email protected] Baggage: An Exploratory Investigation into Service Quality Measurement and Ancillary Revenue Generation and Potential Impacts Blaise Waguespack, Embry Riddle Aeronautical University, [email protected] Tamilla Curtis, Embry Riddle Aeronautical University Dawna Rhoades, Embry Riddle Aeronautical University The Childfree Lifestyle and its Implications for Marketers: A Proposed Marketing Case John Crawford, Lipscomb University, [email protected] 25 Saturday, October 12, 2013 Complimentary Hot Breakfast Buffet 8:00 AM Marketing Metrics Workshop: Atlantic Marketing Association 2013 Arts District Room Session Chair: Kimball P. Marshall, School of Business, Alcorn State University, [email protected] Introduction to a Course in Marketing Metrics: Key Objectives, Recommended Textbooks, and Assignments Kimball P. Marshall, Alcorn State University, [email protected], Marketing Dashboards Pj Forrest, Alcorn State University, [email protected] Experiential Data Collection Learning Assignments in Marketing Metrics and Analysis Sue McGorry, DeSales University, [email protected] 26 Saturday, October 12, 2013 Complimentary Hot Breakfast Buffet 8:00 AM Critical Success Factors in Marketing Research Business District Room Session Chair: Kurt Schimmel, Slippery Rock University, [email protected] Critical Success Factors Online For-Profit Educational Providers Amber A. Smith, Texas Woman’s University, [email protected] Alan D. Smith, Robert Morris University, [email protected] William T. Rupp, Austin Peay University, [email protected] Evaluating Validity in Marketing Research Using PLS-SEM Russell Reams, Kennesaw State University, [email protected] 27 Saturday, October 12, 2013 Complimentary Hot Breakfast Buffet 9:45 AM Customer Retention in Retailing Amphitheater Room Session Chair: Maria Kalamas, Kennesaw State University. [email protected] Increasing E-Commerce Retailer Loyalty by Providing Customers Personalized-Customized Hybrid Product Bundles Denise Linda Parris, Florida Southern College, [email protected] Josh Bowers, Product Manager, [email protected] Customer Retention and the Bottom Line: Examining the Role of Customer Share of Wallet (SOW) As a Moderator of Affect- and TrustMediated Effects Ipshita Ray, Pace University, [email protected] Morris Holbrook, Columbia University, [email protected] Services Marketing: A Measure That Examines Job-Related Attitudes of Employees in the Service Sector Ronald K. Taylor, Shippensburg University, [email protected] 28 Saturday, October 12, 2013 Complimentary Hot Breakfast Buffet 9:45 AM Modeling in Commercialization Arts District Room Session Chair: John X. Volker, Austin Peay State University, [email protected] Learning in Action: A Commercialization Process Model William Clouse, Vanderbilt University, [email protected] Solar and Wind Energy Supply Chain Management Considerations in Ohio Alan D. Smith, Robert Morris University, [email protected] 29 Saturday, October 12, 2013 Complimentary Hot Breakfast Buffet 9:45 AM Services Marketing Financial Impacts Business District Room Session Chair: Valerena Candy, Guidance Care Center, Inc. Airline Revenue Management: The Price of Privacy Valerena Candy, Guidance Care Center, Inc. Perry Haan, Tiffin University, [email protected] Internal Service Recovery: Protecting the Service Profit Chain Stephen J. Grove, Clemson University, [email protected] Michael J. Dorsch, Clemson University, [email protected] 30 Saturday, October 12, 2013 11:30 AM Marketing Eco-friendly Policies and Tactics Amphitheater Room Session Chair: Marcel C. Minutolo, Robert Morris University, [email protected] Eco-Friendly Global Supply Chain Management and Its Internal Stakeholder Concerns Alan D. Smith, Robert Morris University, [email protected] Marcel C. Minutolo, Robert Morris University, [email protected] Strategic Leveraging of Eco-Friendly Practices at Large Manufacturing and Service-Orientated Firms Amber A. Smith, Texas Women’s University, [email protected] Steve R. Clinton, Robert Morris University, [email protected] Location Strategies and Its Implementation from an Eco-Friendly Viewpoint: Case Study among Service Firms Alan D. Smith, Robert Morris University, [email protected] William T. Rupp, Austin Peay University, [email protected] 31 Our Heritage, Your Future. Robert Morris University, 6001 University Boulevard, Pittsburgh, PA 15108, www.rmu.edu Earned Excellence The Best Business Schools In The World 32 33 34 35 2013 Authors, Reviewers and Track/Session Chairs Elizabeth C. Alexander Clinton Amos Ismet Anitsal Melek Anitsal Ramon A. Avila Julie Higgins Aylsworth Bonita Barger Aberdeen Leila Borders Josh Bowers Tyra Mitchell Burton Valerena Candy Joseph Cangelosi Subhra Chakrabarty Steve R. Clinton Stephen Clopton William Clouse Paul Costanzo Kelly Cowart John Crawford Neel Das Cassandra Davis Melodie Ray Davis-Bundrage John B. Dinsmore Michael J. Dorsch Riley G. Dugan Paulette K. Edmunds Jocelyn Evans J. Thomas Failla Monica J. Favia Linda Ferguson Ismail Fidan Caroline Fisher Andrew M. Forman Rajendar K. Garg PJ Forrest Jacqueline A. Gilbert Jerry R. Goolsby Stephen J. Grove Deirdre Guion Kenneth D. Hall Jennifer Nevins Henson Morris Holbrook Nicholas Hubbard Scott A. Inks Mazen Jaber Marshall University Augusta State University Tennessee Tech University Tennessee Tech University Ball State University Wittenberg University Tennessee Tech University Kennesaw State University Product Manager Kennesaw State University Guidance Care Center, Inc. University of Central Arkansas University of Kuwait Robert Morris University Appalachian State University Vanderbilt University Western New England University Grand Valley State University Lipscomb University Appalachian State University University of Arkansas University of Georgia Xavier University Clemson University University of Cincinnati Elizabeth City State University College of Charleston Pace University Bloomsburg University Virginia Wesleyan College Tennessee Tech University Missouri University of Science and Technology Hofstra University Indiana University of Pennsylvania Alcorn State University Middle Tennessee State University Loyola University, New Orleans Clemson University North Carolina Central University Bloomsburg University Appalachian State University Columbia University Saginaw Valley State University Ball State University Saginaw Valley State University [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] 36 Cathleen Jones Michael A. Jones Na Young Jung Maria Kalamas Frank R Kardes Elyria Kemp Lynn Kendall Walter Kendall David Kim So Young Kim Soo Hyun Kim Brian R. Kinard Heather Kirkwood-Mazik Lynette Kvasny Conway Lackman John Lanasa Michael Landry Deborah H. Lester Michael P. Levens Rachel Litzinger Terry W. Loe Dolly D. Loyd Sylvia Lozona-Martin Deanna Mader Fred H. Mader Jill Maher Edward Markowski Kimball P. Marshall Silvia L. Martin Sue Y. McGorry John M. McGrath Hua “Meg” Meng Marcel C. Minutolo Shelley Morrisette William T. Neese Jennifer Nevins Henson Jeananne Nicholls Stef Nicovich Marina H. Onken Robert Morris University Southeastern Louisiana University University of Georgia Kennesaw State University University of Cincinnati University of New Orleans University of North Texas Tarleton State University University of Central Arkansas University of Georgia University of Georgia Kent State University Robert Morris University Shippensburg University Nicholls State University Appalachian State University Slippery Rock University Lynchburg College University of Wisconsin, River Falls [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] Felix O. Offodile Matthew Parrish Kent State University Southeastern Louisiana University [email protected] [email protected] Denise Linda Parris Michael W. Pass Janice M Payan Florida Southern College Sam Houston State University University of Northern Colorado [email protected] [email protected] [email protected] Musa Pinar Robert Pitts Valparaiso University College of Charleston [email protected] [email protected] Richard E Plank University of South Florida [email protected] University of North Carolina Wilmington Clarion University of Pennsylvania Pennsylvania State University Duquesne University Duquesne University Northeastern State University Kennesaw State University Walsh College Penn State Altoona Kennesaw State University University of Southern Mississippi Lynchburg College Marshall University Marshall University Robert Morris University Old Dominion University Alcorn State University Lynchburg College DeSales University University of Pittsburgh at Johnstown [email protected] [email protected] 37 Sonja Poole University of San Francisco [email protected] Elizabeth Purinton Marist College [email protected] Ed Ranelli University of West Florida [email protected] Ipshita Ray Pace University [email protected] William T. Rupp Austin Peay University [email protected] Russell Reams Michael M. Pearson Kurt Schimmel Kennesaw State University Loyola University, New Orleans Slippery Rock University [email protected] [email protected] [email protected] Sandipan Sen Southeast Missouri State University [email protected] Joanna Shaw Teloca Sistrunk Alan D. Smith Amber A. Smith George W. Stone David P. Synowka Sharon Thach Palaniappan Thiagarajan Ronald K. Taylor Beverly Turner John X. Volker Theresa (Terri) A. Wadja Eric Walton Cynthia Webster D. Steven White Tarleton State University Morehouse College Robert Morris University Texas Woman’s University North Carolina A&T Robert Morris University Tennessee State University Jackson State University Shippensburg University Tarleton State University Austin Peay State University Slippery Rock University Alabama State University Mississippi State University University of Massachusetts— Dartmouth Saginaw Valley State University Sun Trust Banks Providence College Tennessee State University [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] Jason Wolverton Beverly Wright Scott A. Wright Ramaprasad Unni [email protected] [email protected] [email protected] 38 AtMA Conference 2014 September 25-27, 2014 - Asheville, NC DoubleTree by Hilton Asheville -Biltmore Our hotel for the 2014 conference is within walking distance of the Biltmore estates, Biltmore Village and the Blue Ridge Parkway. You'll be greeted with a warm chocolate chip cookie and discover free wireless internet access. Request an Asheville Travel Guide for more information Call 1-800-222-8733 OR 1-828-274-1800 to make reservations and please mention the Atlantic Marketing Association to receive our discounted rates! Conference Chairs Dr. Maria Kalamas 2014 Conference Chair Kennesaw State University Location of Conference: Asheville, NC Dr. Brian Kinard 2015 Conference Chair University of North Carolina Wilmington Location of Conference: Savannah, GA 39 Atlantic Marketing Journal Announcing a Special Issue of the Atlantic Marketing Journal! Expected Publication in 2013. Innovations in the Theory and Practice of Marketing Sponsored by: Axcess Capon Special Edition Editor: Dr. Deborah Lester [email protected] Please contact Dr. Lester for submission due dates and other information 40 ********************* CALL FOR PAPERS ********************* SUBMISSION DUE DATE: March 1, 2014 SPECIAL ISSUE ON SOCIAL MEDIA, E-‐PERSONALIZATION, AND MEDIATED SPORTS JOURNAL OF ELECTRONIC COMMERCE IN ORGANIZATIONS (JECO) Guest Editor: Alan D. Smith, Ph.D., Robert Morris University INTRODUCTION: There is little doubt that the transformation power of the Internet has greatly impacted and revised theoretical frameworks for research, especially concerning media coverage and content of sport-‐ related activities. Sport research, has an enviable position in that it has a universal significance, ubiquitous presence, and overall importance to its growth and viability in society. Unfortunately, this popularity greatly influences what is considered relevant themes or research threads. As web-‐ based technological innovations increase, so have empirically-‐based methodologies to measure their impacts on consumers of such sport media. Mass communication, coupled with technical innovations that promote ease-‐of-‐use and greater accessibility, has significantly changed the commercial landscape of sport-‐related information and marketing gathering by its fans/consumers. There are many theories that have suggested an overall theoretical framework, the newness, intimacy, and immediacy of the Internet has suggested a more emergent, but still structured, approach. Consumers of sport-‐related materials are redefining how organizations’ leverage of media attempts to communicate with them in the most effective ways. Sometimes this communication occurs at a tacit level, even without our conscious consent, as in the case of eye-‐ tracking methodologies. A message’s reach (i.e. broadcast to multiple audiences) and richness (i.e. personalized content) via mass media and its research seems to have gone beyond simple content analyses of sport websites. Such analysis has often failed to consider a user’s goal-‐direction, a more long-‐term or strategic direction of the organization. Hence, it appears that a number of Internet technology’s impacts on sports are driven by media is most successful tactics, “The press may not be successful much of the time in telling people what to think, but it is stunningly successful in telling its readers what to think about” (Cohen, 1963, p. 177). Still, principles of strategic management, namely mission and vision statements and the role of leadership, are important in research efforts to understand and model media theory and sport-‐related communications. Most competitive businesses (both for-‐profit and nonprofit organizations) have successfully employed mission and vision statements for years; not having an official Internet vision illustrates a significant organizational weakness and misalignment of business and marketing strategies. OBJECTIVES OF THE SPECIAL ISSUE: 1. This special issue will explore the impacts of social media and its related technological developments, such as Facebook™, MySpace™, YouTube™, and Wikipedia™, which 41 ultimately allow the consuming public the opportunity to express their opinions and shape their future viewing experience. 2. The consuming public is not the only stakeholder involved in the media experience. Corporate sponsors, sports writers, broadcasters, sports executives, and players must all be considered in setting an agenda that meets their needs as well. 3. Research designs are needed to adequately address and measure the impacts of the other stakeholders in promoting appropriate messages in mass media. Some designs may be technology-‐specific, while other designs are more strategic than tactical in that they are ensuring that the proper goals of the organization are properly communicated in the selected media channel. 4. Websites of organizations should be organized to maximize positive corporate image control and minimizing the impact of competing stimuli, not just maximizing merchandising opportunities. 5. Although research studies can be designed to look at the individual behavior level, there needs to be a renewed focus on understanding the strategic goal of a sport organization, both in its formulation and implementation, and how best to utilize the various media channels available to convey the messages that sport organizations want to project. 6. Strategic management issues as they relate to sport management as they relate to electronic organizations are especially important in this special issue. 7. All forms of electronic engagement, such as fantasy sports, using various IT platforms will be encouraged in this special issue. The emphasis will be in the sport-‐related area, but other service specific applications will be considered. RECOMMENDED TOPICS: Topics to be discussed in this special issue include (but are not limited to) the following: • Sport mediation and technology • Sport media interactivity • Fantasy sports engagement • Sport and social implications in media • Engagement and technology • Ethical consideration in sport engagement and social media • Social media and sport • Modeling social media in sport • Reexamine the roles of journalism in sport mediation • Theoretical framework for sport mediation • Sports journalism • Consumerism and sport mediation • Website usability in sport communication • Commercialization in sport media • Sustainability in sport media 42 SUBMISSION PROCEDURE: Researchers and practitioners are invited to submit papers for this special theme issue on Social Media, E-‐Personalization, and Mediated Sports on or before March 1, 2014. All submissions must be original and may not be under review by another publication. INTERESTED AUTHORS SHOULD CONSULT THE JOURNAL’S GUIDELINES FOR MANUSCRIPT SUBMISSIONS at http://www.igi-‐global.com/Files/AuthorEditor/guidelinessubmission.pdf. All submitted papers will be reviewed on a double-‐blind, peer review basis. Papers must follow APA style for reference citations. ABOUT JOURNAL OF ELECTRONIC COMMERCE IN ORGANIZATIONS (JECO): The Journal of Electronic Commerce in Organizations (JECO) is designed to provide comprehensive coverage and understanding of the social, cultural, organizational, and cognitive impacts of e-‐commerce technologies and advances on organizations around the world. JECO discusses the influence of electronic commerce on organizational behavior, development, and management in organizations. The secondary objective of this publication is to expand the overall body of knowledge regarding the human aspects of electronic commerce technologies and utilization in modern organizations, assisting researchers and practitioners to devise more effective systems for managing the human side of e-‐commerce. This journal is an official publication of the Information Resources Management Association www.igi-‐global.com/jeco The primary mission of the Journal of Electronic Commerce in Organizations (JECO) is to provide comprehensive coverage and understanding of the social, cultural, organizational, human, and cognitive impacts of the EC technologies and advances on organizations around the world. These impacts include those of EC on consumer behavior as well as on organizational behavior, development, and management in organizations. The secondary objective of this journal is to broaden the overall body of knowledge regarding the human aspects of EC technologies and utilization in modern organizations, assisting researchers and practitioners to devise more effective systems for managing the human side of EC in contemporary organizations. Editor-‐in-‐Chief: Dr. Mehdi Khosrow-‐Pour Published: Quarterly (both in Print and Electronic form) PUBLISHER: The Journal of Electronic Commerce in Organizations (JECO) is published by IGI Global (formerly Idea Group Inc.), publisher of the “Information Science Reference” (formerly Idea Group Reference), “Medical Information Science Reference”, “Business Science Reference”, and “Engineering Science Reference” imprints. For additional information regarding the publisher, please visit www.igi-‐global.com. All submissions should be should be directed to the attention of: Dr. Alan D. Smith, Guest Editor Journal of Electronic Commerce in Organizations (JECO) E-‐mail: [email protected] Mailing Address: Alan D. Smith, Ph.D. University Professor of Operations Management Department of Management and Marketing 6001 University Blvd. Moon Township, PA 15108 * * * * * * 43