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Download Understanding Social Marketing by Shinta P
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Understanding social marketing What happened around us? Background Health -each day , more than 4,000 youths aged 11-17 tried their first cigarette -An estimated more than 1 million teens became pregnant Safety 1.More than 3,000 teens and children died from gunshot wounds 2. More than 16,000 people were killed in alcohol-related crashes Environment 4 million tons of paper were throw away (in garbage) by American office workers Community More than 5,000 people on waiting lists for organ transplants died Only 51.29% of eligible voters voted in the U.S. presidential election What should we do? HOW? What the definition of SM? SM is: “the use of marketing principles & techniques to influence a target audience to voluntarily accept, reject, modify, or abandon a behavior for the benefits of individuals, groups, or a society as a whole” “ SM seeks to influence social behaviors, not to benefit the marketers, but to benefit the target audience and the general society” The history Social marketing was "born" as a discipline in the 1970s, when Philip Kotler and Gerald Zaltman realized that the same marketing principles that were being used to sell products to consumers could be used to "sell" ideas, attitudes and behaviors. The focus Like commercial marketing, the primary focus is on the consumer--on learning what people want and need rather than trying to persuade them to buy what we happen to be producing. SM n commercial sector marketing * pemasaran komersial berfokus pada keuntungan organisasi dan material, sedangkan pemasaran sosial berkonsentrasi pada peningkatan kesehatan & keamanan, baik individu, komunitas, maupun lingkungan * Konsekuensinya, pemasaran komersial termasuk bagaimana mempengaruhi sikap dan perilaku konsumen untuk membeli (dr berbagai mcm alternatif pilihan), sedangkan tujuan dari pemasaran sosial adalah diterimanya ide-ide sosial dan dampak perilaku secara sukarela. SM = promosi kesehatan * suatu proses yang memungkinkan pada individu dan masyarakat untuk meningkatkan kontrol tentang determinan-determinan kesehatan, sehingga kesehatannya dapat diperbaiki SM = difusi inovasi * kebanyakan menggunakan pendekatan sosiologis psikologis, sedangkan pemasaran sosial menggunakan pendekatan bisnis. When it is used and for what purpose? *memberikan informasi jika diperlukan perilaku baru *memberikan informasi untuk melawan advertensi negative *menggerakkan orang agar mengambil langkah-langkah realistis ke arah yang lebih menguntungkan baginya Elemen-elemen dasar • Cause • Change agent • Target adopters • Channels • Change strategy STEPS * Menganalisis lingkungan * Meneliti dan menganalisis kel. sasaran * Menyusun strategi