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Nexxus Social
Social Media Analytics and Compliance
Social
Media
Analytics
and
Compliance
Social Media Analytics and Compliance
Whether you are in Senior Management, Brand Management, Market Research, Competitive Intelligence,
Corporate Affairs & Public Relations, Drug Safety or Corporate Security, realizing the value of social media
remains challenging given the complexities and regulatory barriers around the rising use of social media.
Whether you
you are
are in
in Brand
SeniorManagement,
Management,Market
Brand Management,
Market Research,
Competitive
Whether
Research, Competitive
Intelligence,
CorporateIntelligence,
Affairs & Public
Corporate
Affairs
&
Public
Relations,
Drug
Safety
or
Corporate
Security,
realizing
the
value
of
social
Relations,
Drug
Safety
or
Corporate
Security,
realizing
the
value
of
social
media
remains
challenging
given the
Whether you
you are
are in
in Brand
SeniorManagement,
Management,Market
Brand Management,
Market Research,
Competitive
Whether
Research, Competitive
Intelligence,
CorporateIntelligence,
Affairs &media
Public
remains
challenging
the
complexities
and
regulatory
barriers
around
the
use
of social
media.
complexities
and
regulatory
barriers
around
the
rising
use of
Corporate
Affairs
& Public
Relations,
Drug
Safety
or Corporate
Security,
realizing
therising
value
of social
media
Relations,
Drug
Safety
or given
Corporate
Security,
realizing
the value
ofsocial
socialmedia.
media remains
challenging
given
the
Taking Enterprise Social Listening Engagements
remains
given the
complexities
regulatory
barriers
around the rising use of social media.
complexities
and regulatory
barriers
around and
the rising
use of
social media.
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The
Next
Actionable
Level
TAKING ENTERPRISE
SOCIAL LISTENING
Nexxus
Social is a recognized
leader in health care social
ENGAGEMENTS
TO
THE
NEXT
ACTIONABLE
TAKING
ENTERPRISE
SOCIAL
LISTENING
media
analytics. The
cloud-based
platform offers a robust
LEVEL
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NEXT ACTIONABLE
set
of products
that automate the collection of
Nexxus Social
leader in
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content.
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social
media
analytics.
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cloud-based
platform
Nexxus Social Media is a recognized leader
leader in
in health
health
offers
services
that
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setreal-time
of products
and services
that
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provide
monitoring
of adverse events,
socialamedia
The cloud-based
platform
automate
collection
of
social
media
content.
the
collection
of
social
media
content.
offers
services
that extensive insights
a robust setand
of products
and services
that
reputation
opportunities
to deliver
These provide
real-time
monitoring
of
adverse events,
events,
monitoring
of
adverse
automate
collection
of social
social
media
content.
the collection
of
media
content.
into health
care practitioner
and
patient associations, and
reputation
opportunities
to deliver
deliver
extensive
and opportunities
to
extensive
These
monitoring
of
adverse
events,
provide
real-time
monitoring
of
adverse
events,
patient
behaviour
and sentiments.
insightsand
health care
care practitioners
practitioner
and
patient
intoopportunities
health
(HCPs),
reputation
opportunities
to deliver
deliver extensive
extensive
to
behaviour
and
sentiments.
associations,
and
patient
behaviour
and
sentiments.
insights
health
care
practitioner
and
patient
into health
care
practitioners
(HCPs),
and
sentiments.
associations,
and
patient behaviour and sentiments.
Leading Technology and Humanbehaviour
Expertise,
Optimized for Health Care
Leading
Technology
and
Human
Expertise,
Optimized
for
Health
Leading
Technology
andproprietary
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Optimized
forincluding
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Semantically
linked
medical
ontologies,
patient language, combined with a white list
•••Semantically
linked
proprietary
medical
ontologies,
including
patient language,
Leading
Technology
and
Human
Expertise,
Optimized
for
Health
Care
• Semantically linked proprietary medical ontologies, including patient language,
combined with a white list
Leading
and Human
Expertise,
Optimized
for
Health
Care
of Technology
health-related
sources
help
capture
more
content
combined
with aproprietary
whiteonline
list ofmedical
health-related
online
sources
helprelevant
capture
more
relevant content
• Semantically
linked
ontologies,
including
patient
language,
of health-related
online sources
helpontologies,
capture more
relevantpatient
content
• Semantically
linked proprietary
medical
including
language, combined with a white list
•
Customized
algorithms
provide
key
performance
indicators
(KPIs)
that
answer
specific
questions
Customized
algorithms
provide
key
performance
indicators
that
answer specific questions for life
combined
with aalgorithms
white
list of
health-related
online
sources
helpthat
capture
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relevant
content
Customized
provide
performance
indicators
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online sources
helpkey
capture
more relevant
content answer specific questions for life sciences organizations
for
life
sciences
organizations
• Customized
algorithms
provideteam
key performance
indicators
(KPIs)and
thatactionable
answer specific
questions
sciences
organizations
•
A
medically
trained
analyst
turns
analytics
into
insights
recommendations
• Customized algorithms provide key performance indicators that answer specific questions for life sciences organizations
• life
A medically
trained analyst team turns analytics into insights and actionable recommendations
for
sciences organizations
• A medically
trained trained
analyst team
turns team
analytics
into analytics
insights andinto
actionable
recommendations
A medically
analyst
turns
insights
and actionable recommendations
• A medically trained analyst team turns analytics into insights and actionable recommendations
••
••
Ensure Compliance
Compliance and Minimize
Risk
Ensure
and Minimize
Risk
Ensure
Compliance
and
Minimize
Riskdetection
•
Patent-pending
native
Adverse
Event
(AE)
Ensure Compliance and Minimize Risk
Patent-pending
native
Adverse
Event
(AE)
detection
•• Patent-pending
native
Adverse
Event
(AE)
detection
•Ensure
Compliance
and
Minimize
Risk
Social
Media native
Command
Center
validating
threats
24/7
•• Patent-pending
Adverse
Event
(AE)
detection
•
Social
Media
Command
Center
validating
threats
24/7
Patent-pending
native Adverse
Event validating
(AE)
detection
Social
Command
CenterCenter
validating
threats
24/7
SocialMedia
Media
Command
threats 24/7
••••• Social
Media Command Center validating threats 24/7
Global Offering
Global
Offering
• Services
supported in more than 100 countries
Global
Offering
Global
Offering
worldwide
•
Services
supported
in
100
countries
•
Services
supported
in languages
more
thanthan
100
countries
Services
supported
inmore
more
than
100
countries worldwide and
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•Global
•
worldwide
52
languages
worldwide
andand
52 languages
52 languages
• Services
supported
in more
than 100 countries
worldwide
and
52
languages
Tailored Solutions
Tailored
Solutions
• Breadth
of portfolio allows for customized solutions
Tailored
Solutions
Tailored
Solutions
to address
specific
clientforneeds
• Breadth
of
portfolio
allows
customized
solutions solutions to address
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allows
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allows
forfor
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ofclient
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allows
customized solutions
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content
to
address specific client
needs
Canadian-specific
content
••
IMS BROGAN
16720 ROUTE
TRANSCANADIENNE,
KIRKLAND,
QUEBEC H9H
5M3 • OTTAWA
535 LEGGET DRIVE, TOWER C, 7TH FLOOR, KANATA, ONTARIO K2K 3B8
IMS HEALTH
One
IMS Drive, Plymouth
Meeting,
PA 19462
imshealth.com
Nexxus
Commercial
Application
SuiteL5N 7Y2
TORONTO
6755 MISSISSAUGA
ROAD, SUITE 200,
MISSISSAUGA, ONTARIO
IMS BROGAN
16720
ROUTE
TRANSCANADIENNE,
KIRKLAND,
QUEBEC
H9H
5M3
•
OTTAWA
535
LEGGET
C, 7TH
FLOOR,
KANATA,
ONTARIO K2K 3B8
©2014
IMS
Health
Incorporated
and
its
affiliates.
All
rights
reserved.
Trademarks
are
registered
in theDRIVE,
UnitedTOWER
States and
in various
other
countries.
IMS HEALTH One IMS Drive, Plymouth Meeting, PA 19462 imshealth.com
TORONTO 6755 MISSISSAUGA ROAD, SUITE 200, MISSISSAUGA, ONTARIO L5N 7Y2
©2014 IMS Health Incorporated and its affiliates. All rights reserved. Trademarks are registered in the United States and in various other countries.
More Relevant Insights
Nexxus Social offers not only analytics, but deeper, more relevant insights to help answer important
questions such as:
•• How can social media channels be leveraged to engage with key stakeholders such as Key Opinion Leaders
(KOLs)?
•• Who are the critical Key Social Advocates (KSAs) for my brand and disease areas of interest?
•• What types of activities are competitors undertaking and how are these being viewed by HCPs
and patients?
•• What is the sentiment for our brand (positive, negative or neutral) and what is driving this sentiment?
Social Media Product Portfolio
Product
What does it do?
Typical users
Conference
Buzz Monitoring
• Allows for monitoring of social media activity (i.e., Twitter, blogs, forums,
• Senior management
• Brand managers
• Product marketing &
news channels) generated about medical conferences in real-time.
• Provides an understanding of what clinical data, scientific sessions/poster
presentations, modifications to treatment guidelines are resonating most
with KOLs/KSAs
• Allows pharmaceutical companies to uncover what initiatives and
Digital marketing
• Market research
marketing activities are being undertaken by competitors
BrandAlert
Digital KOLs
• Measures brand sentiment and share of voice
• Identifies unmet HCP and patient needs
• Provides competitive intelligence
• Builds digital profiles of doctors and patients to find alternative
communication channels
• Real-time insights about HCPs to make field interaction more effective
• Integrates digital profiles of HCPs with CRM and marketing applications
•
•
•
•
Senior management
Brand managers
Product marketing
Global market research
• Senior management
• Brand managers
• Sales and marketing
for ease of use
• Runs social media campaigns micro-targeting HCPs
AETracker
• Finds adverse events, off-label and other legal risks in company
sponsored social media and mobile channels
• Helps company sponsored social media and mobile channels to be
compliant
•
•
•
•
Senior management
Brand managers
Legal and regulatory
Drug safety and PV
CoProtect
• Reputation and issues monitoring
• Legal and regulatory
• Drug safety and PV
Data Solutions
• Historical social media and search data on companies, brands,
• Business intelligence
and disease states
groups
16720 Route Transcanadienne, Kirkland, Quebec H9H 5M3 • Ottawa 535 Legget Drive, Tower C, 7th Floor, Kanata, Ontario K2K 3B8
Toronto 6700 Century Avenue, Suite 300, Mississauga, Ontario L5N 6A4
©2015 IMS Health Incorporated and its affiliates. All rights reserved. Trademarks are registered in the United States and in various other countries.