Download Manage and leverage company knowledge

Online Business
Optimization
Suite
All About DeskGod.com
DeskGod is provider of Next-generation onlinebusiness optimization software. DeskGod’s
software, delivered to customers through hosted,
on-demand services, offers an easier and more
flexible way to manage online, multi-channel
initiatives without costly investments in IT
infrastructure.
Modules
• 1. Live Chat
Convert visitors to customers
• 2. ROI Analytics
Total Campaign Measurement
• 3. Knowledgebase system
Manage and leverage company knowledge
Module
1. Live Chat
Convert visitors to customers
1. Convert visitors to customers
Connects you to your website visitors with Live Chat
Instant contact
Increases number
with yourcustomer
Superior
of successfully
customers
satisfaction
ended
through web
transactions
browser
1. How it Works: Capturing Leads
• Watch your website visitor activity in real time (cobrowsing, browse history ect.)
• Chat Invitations, Allows customers to chat live with the operator
• Stored reply patterns and other handy resources;
• Distributing customer requests by department
• API connection with existing CRM
Easy for using
Skype-Like interface,
with additional
features to facilitate
support staff
1 Unread
message
1. Synopsis: Convert visitors to customers
Invite visitors who browse pages with complex or
high value products to speak directly with a sales
expert
Visitors who receive personalized assistance via live
chat convert at higher rates and place higher value
orders.
Three primary objectives for marketing activity:
 Sending traffic to your CRM/database
 Converting it
 Remarketing
Module
2. ROI Analytics
Total Campaign Measurement
2. Return Of Investment(ROI) in online marketing campaigns
It is an accurate website and online advertising
measurement service for webmasters
It tracks, reports, and analyzes in real-time the
performance of all type web-based marketing
campaigns
Determine which online campaigns work
Understand customer behavior/buying cycle
Allocate your budget more effectively
2. How it Works:
How we look at online campaigns:
1. Sending traffic to your website
2. Converting that traffic
Oneline
campagin
name
Visitors from
campagin
view a single page
How may visitors
of themonly
reach
campagin and
finalleave
goalsthe site without
visiting any other pages
[EXAMPLE DATA]
2. Synopsis : Total Campaign Measurement
It is an accurate online advertising measurement
service .
Helps you to allocate your budget more effectively
Make you sure that you are receiving the
maximum ROI for every advertising dollar you
spend.
Detects and fights fraud-clicking
Module
3. Knowledgebase system
Manage and leverage company knowledge
3. Manage and leverage company knowledge
• Support and enhance the organizational
processes of knowledge creation.
• Sharing information among employees within
the organization or business unit.
• It might store troubleshooting information,
articles, white papers, user manuals, or
answers to Frequently Asked Questions
3. How it Works: Manage and leverage company knowledge
Easy
reading
Easyfor
sharing
Easy
editing
Help-Like
withfor
team
One
click to
interface
members.
action
Revision control,
protects from
human errors and
intentional abuse
3. Synopsis Manage and leverage company knowledge
store, read and share your company knowledge
helps you to navigate through the sea of knowledge,
technologies, and practices available to deliver
online content
Friendly interface - One click action
Revision control - Roll back to one of the previous
article versions if necessary
User Access Control
Conclusion: Next-generation online-business optimization
software.
The DeskGod modules:
1. Live Chat
2. ROI Analytics,
3. Knowledgebase system
Transforms company websites into a best-run
web based businesses.
Turn inefficiencies into opportunity!
You do not have to install any software DeskGod is 100% web-based tool.