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Job Description
National Theatre
South Bank
London SE1 9PX
Tel +44(0)20 7452 3333
Fax +44(0)20 7452 3344
www.nationaltheatre.org.uk
[email protected]
Job Title
Studio Facilities Officer (Fixed Term Contract)
Responsible To
General Manager
Responsible For
external contractors including cleaning and security firm
The National Theatre
Our Purpose
The National Theatre is dedicated to the constant revitalisation of the great traditions of the British
stage and to expanding the horizons of audiences and artists alike. In its theatres on the South Bank
in London, it presents an eclectic mix of new plays and classics from the world repertoire with seven or
eight productions in repertory at any one time. The National Theatre aspires to reflect in its repertoire
the diversity of the nation’s culture. With a commitment to openness, wide reaching engagement and
access for everyone, the National shares its resources, energy and creativity with audiences and
theatre-makers around the globe; using its Studio for research and development of new work, offering
extensive learning and public engagement programmes, touring and broadcasting in the UK and
internationally, and creating innovative digital and content.
Our Vision
The National Theatre of Great Britain strives to be a national centre of theatrical arts, central to the
creative life of the country and unmatched in the world for scale, range of repertoire and audience
reach. It aspires to produce to the highest standards by attracting the best artists and staff and by
providing an environment which stimulates them to realise the fullest extent of their talents. Education
and public engagement are founding principles for the NT and are central to our vision of the future.
Our Objectives
The National’s core aim is to present a balanced artistic programme, staging around 20 productions a
year from the whole of world drama. Through our repertoire, the NT seeks to represent the widest
range of voices and is tireless in trying to reach more people. We aim to be an inspirational,
internationally recognised resource for lifelong learning about and through theatre, opening up the
theatre, its repertoire, skills, resources and artistry to people of all ages. The NT operates in a
financially and environmentally responsible manner, whilst being open to ideas and innovation and to
all the possibilities that a thriving creative environment can imagine and achieve. As a national theatre,
the NT takes responsibility for fostering the health of the wider British theatre.
Background
The Studio is the National’s laboratory – a place for experimentation, research and development for
writers, directors, actors, designers and theatre-makers of all kinds. It provides the resources,
circumstances and environment to support both emerging and established theatre-makers of
outstanding talent, and contributes to the National’s on-going search for and training of new artists
The Studio building underwent extensive redevelopment 8 years ago, and now also houses the NT
Archive, NT Productions and a space for NT Learning.
Purpose of Job
To manage and be stationed at the front desk, offering a warm welcome and to act as a key point of
information for all users of the Studio. To supervise the maintenance, security and daily running of the
building, and coordinate artist payments in liaison with the General Manager, Accounts and Payroll
departments.
Duties and Responsibilities

To ensure the health, safety and security of staff, visitors and contractors at the Studio.

To provide a warm welcome to all users of the Studio and to be a point of information for
artists and guests

To coordinate the activities of the front desk, therefore being the first point of contact for all
users of the Studio building

To issue payment forms for artists at the start of Studio development workshops

To co-ordinate artist payments and be the first point of contact for accounts and payroll
departments

To monitor and manage the facilities section of the NT Studio budget (under the guidance of
the General Manager.

To manage security contracts, rota, and duties and to be the first point of contact for buildings
security outside of Studio opening times

To supervise the maintenance and daily running of the building

To communicate building issues to all users effectively and react to changing scenarios
quickly,

To train new staff in Health and Safety and Evacuation Procedures and ensure procedures
are adhered to

To act as a principle liaison between the other departments based at the Studio building in
particular Archive, Learning, NTP and any other organisation or department operating out of
the Studio site

To act as principle liaison between other departments at the National Theatre in particular
buildings operation teams including I.T, Engineering and Security

To liaise with the Studio Assistant in order to make sure the front desk is covered during
breaks or other short duties

To be responsible for officially opening up the building to the public each morning, and
handover from the cleaners who open up the site

To manage the Studio’s outsourced cleaning contract

To have an overview of the buildings services and what’s needed to ensure the Studio
building is maintained to a high standard

Being the first point of contact for all deliveries and couriers at the Studio

To manage the signing in sheet on a daily basis

To be trained in first aid, to ensure that SIA (Security Industry Training) is successfully
completed (training will be provided by the National Theatre), and to ensure that the Security
Cameras are functioning at all times

To provide administrative support to the wider Studio team as and when time allows in the
post

To attend weekly Team Meetings

Any other duties as required by the General Manager

To comply with the National’s Equal Opportunities and Health and Safety policies at all times.

To support the National’s communications objectives by sharing information with your
manager, team and colleagues as appropriate, whilst respecting confidentiality, so that you
and your colleagues have all the information you need to perform your duties effectively.
Person Specification
The post-holder must have the following:

Experience of either working on a front desk, or in another capacity where they have been a
central point of welcome and support; it is of the utmost importance that the candidate is
warm, enthusiastic and efficient.

The ability to deal confidently and sensitively with artists and members of the public

Some experience of monitoring budgets

Experience of managing individuals and contractors from an administrative point of view

Some experience of Health and Safety legislation and implementation, a knowledge of
security operations
(Specific training for the SIA (Security Industry Authority) compulsory courses for security and CCTV
will be given should these qualifications not already by held by the candidate. Training in First Aid and
Physical Intervention will also be provided for by the National Theatre)

A passion for and interest in the arts

Superb organisational skills

Some experience of buildings operations and systems

The confidence to take responsibility and make decisions

The ability to respect confidentiality and use discretion.
Outline of Terms and Conditions
TITLE OF POST:
STUDIO FACILITIES OFFICER (FIXED TERM CONTRACT UNTIL END DECEMBER
2015)
HOURS:
This post requires the successful candidate to start at approx 8am and
finish at 4pm Mon-Fri. After which the contract security company will
take over for the late afternoon/early evening shift. Additional hours
may be necessary to fulfil the requirements of the post.
SALARY:
£23,500 per annum, paid by credit transfer on the 15th of each month.
ANNUAL LEAVE:
28 days in the first year, pro rata, including bank holidays, increasing
with length of service thereafter.
PROBATIONARY PERIOD:
3 MONTHS
NOTICE PERIOD:
1 month during probationary period. 6 weeks thereafter
PENSION:
The National Theatre operates a Stakeholder Pension scheme with
Legal & General. If you wish to become a member, you may opt to
contribute either 4.5%, 6% or 7.5% of basic pay and the National will
make a matching contribution. The National also operates an
alternative pension scheme with NEST. Full details of these schemes
are available from the HR department.
OTHER BENEFITS:
 complimentary tickets for performances, subject to availability
and staff ticket policy.
 staff canteen, cycle-scheme, interest-free season ticket loan,
childcare voucher scheme.
 discount on meals in the National’s restaurants and cafes,
Kitchen, House and the Green room, subject to discount policy.
 Discount on books and merchandise from the National’s shop,
subject to presentation of a valid staff card and discount policy
Application Procedure
Please note that applications can only be considered if they are submitted through the National’s
Online Recruitment System, and returned by the closing date.
To apply for this vacancy please follow the link: https://apply.nationaltheatre.org.uk/32609RNT
The closing date for the receipt of completed application forms is: 10am Monday 16 February 2015
For any queries, please contact the HR Department by emailing [email protected]
The National Theatre is committed to being an equal opportunities employer
HR Department
January 2015