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Transcript
digitalalchemy.com.au
digitalalchemy.com.au
The humble almond
digitalalchemy.com.au
The humble almond
digitalalchemy.com.au
Smart Farming
digitalalchemy.com.au
The almond (farmer) just got a lot smarter
digitalalchemy.com.au
So what does this mean for
marketing?
digitalalchemy.com.au
Profiling is useful, but not optimal
Almond trees share a profile, but
Responding to the
no two are the same
unique needs of each tree,
in real-time, delivers significantly more value
digitalalchemy.com.au
What is real time marketing?
Website
Call Centre
Mobile
eMail
Real-time
Interactions
Social
Real-time
SMS
decisioning
IVR
Programmatic
Ambient
In store
digitalalchemy.com.au
So, does real time work?
Retail
Paid for
implementation
and year 1 costs in
Month 1
Telco
Has increased
incremental sales from
loyalty program by
49%
Real time next best conversation in email
Channel now
the brand’s
No 1
performer
Conversion rate of sales
in the highest value
segments
60%
Real time next best conversation in IVR
digitalalchemy.com.au
To sum up
Real-time marketing is disrupting marketing
as we speak – you’re either doing it, seriously exploring how to
do it or on the sidelines.
More case studies on how others are doing it?
Connect with me on LinkedIn Grant Stewart, Head of Strategy
digitalalchemy.com.au