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Technical and Business Writing In English: An Essential Introduction By S. Kong Wang 王曉剛 Department of Mechanical & Automation Engineering I – Shou University 義守大學 機械與自動化工程系 Fall, 2009 1 Contents Part I. Review of English Grammar Chapter 1. Articles………………………………………………4 Chapter 2. Prepositions………………………………………...41 Chapter 3. Adjectives and Adverbs……………………….…..91 Chapter 4. Verbs………………………………………………124 Chapter 5. Sentences……………………………………….…177 Chapter 6. Differences between English Writing and Chinese Writing…………………………………..223 Appendix A. Common Mistakes in English………….……..229 Part II. Technical Writing Chapter 7. Introduction to Technical Writing……………..243 Chapter 8. Mathematical Expressions…………...…………254 Chapter 9. Punctuation………………………………………269 Chapter 10. Practical Issues in Technical Writing……..…..286 2 Chapter 11. Chapter 12. Chapter 13. Chapter 14. Construction of a Technical Paper…….…..296 Common expressions in technical writing...310 Sentence Structure…………………….……365 Paragraphs…………………………….…….392 Part III. Business Writing Chapter 15. Ten tips for writing well in business….……422 Chapter 16. Writing, organizing, and producing your letters………………………………………...495 Chapter 17. Model Business Letters……………….…….515 Chapter 18. Resumes and job application letters……….546 3 Chapter 1. Articles 1.1 Articles (The Usage of “a(n)”, “the” or “ ”) Using articles correctly is one of the most difficult grammatical tasks for non-native English speakers. There are four articles in English: a, an, the, and (no article), called zero article. The three articles — a, an, the — are a kind of adjective. The is called the definite article because it usually precedes a specific or previously mentioned noun; a and an are called indefinite articles because they are used to refer to something in a less specific manner (an unspecified count noun). These words are also listed among the noun markers or determiners (限定詞) because they are almost invariably followed by a noun (or something else acting as a noun). Exercise: Fill in the blanks with a(n), the or no article. ___ old man is walking with ___ boy. ___ man is tired, but ___ boy is hungry and needs some food. ___ boy has not eaten for several days. He looks thin and unhealthy. Suddenly, ___ man stops. ___ man calls out, “Would you like some bread?” ___ man smiles. chapter 1 4 1. All our kitchen appliances use voltage of 110 - 117 volts AC. 2. honest is secret that keeps our business booming. 3. Kaohsiung has 4. air distance between Taipei and kaohsiung. is 340 kilometers. 5. _ pressure that woman‘s high heel can exert is sometimes close to 10,000 pounds per square inch. population of 1.5 million. 6. A long-distance runner must have 7. strength and endurance. excess of cholesterol in the diet can lead to blocked arteries. 8. This rope can resist strength of 5000 pounds. 9. Under the right conditions, bamboo can attain growth rate of one inch per day. 10. __ electric current (I) is determined by dividing the potential difference (V) by the impedance (Z). chapter 1 5 In selecting a correct article for ever noun, we must answer four questions: 1. Does the noun start with a consonant or a Vowel sound? (see 1.2) 2. Is the noun countable or uncountable? (see 1.3) 3. Is the noun definite or indefinite? (see 1.4) 4. General Characteristics or Definition (see 1.5) 5. Is the noun generic or specific? (see 1.6) 6. Is the noun common or proper (特有的)? (see 1.7) 7. Some idiomatic usages of articles (see 1.8) 1.2 “A” Verse “An” Rule: “a” + Consonant “an” + vowel Example: a human body an hour Note: pronounced as (a nhour) Quiz: ___ FBI agent a one-hour drive an objective statement (a nobjective statement) ___ NATO official chapter 1 6 Exercise: A STUDENT ADVISER ___ student adviser at ___ university can help ___ student with ___ variety of problems. ___ undergraduate adviser can help ___ student to decide on ___ major and ___ course of study. If ___ student is ___ honor student, the adviser can recommend ___ scholarship or ___ grant. If ___ student is ___ F student ( ___ failing student), the adviser can help with personal problems if necessary and suggest ways to improve study habits. ___ foreignstudent adviser is often ___ helping friend to students who have come to study in ___ new country for the first time. 1.3 Countable and uncountable nouns It is necessary to decide whether most nouns are countable or uncountable. We can count books, elements, and hypotheses. We cannot count wood, air, and chemistry. Uncountable nouns can be made countable in several ways. SOLID and SPECIFIC INFORMATION have “a piece of “ before the noun: a piece of wood a piece of information a piece of cake a piece of data a piece of advice a piece of furniture a piece of equipment a piece of research chapter 1 7 POWDERS, LIQUIDS, and GASES can be made countable by using more specific words to describe the smallest unit: a grain of salt a molecule of water a particle of sand a molecule of oxygen a speck of dust POWDERS, LIQUIDS, and GASES can also be made countable by containing or limiting them: a teaspoon of sugar a crystal of sugar a glass of water a jet of water a tank of air a blast of air SUBJECTS, LANGUAGES, INTERESTS, and other abstract nouns can be made countable only by changing them to adjective + noun or noun + noun (noun compound) structures: adjective + noun noun + noun SUBJECTS: a chemical analysis a chemistry book a medical report a medicine man LANGUAGES: a Chinese dinner the China Sea INTERTESTS: a photographic plate a photography course chapter 1 8 Mass Nouns There is a last group of uncountable nouns, and these may appear to be countable. For example: You can count dollars or yens or coins or bills, but not money. The word money belongs to the type of uncountable nouns called mass nouns – nouns that represent groups of countable nouns. Mass Noun Individual example (uncountable) (countable) money furniture equipment clothing machinery news dollars, pounds, yens, coins, nickels chairs, tables, beds, lamps thermometers, scalpels, test tubes shirts, dresses, pants, suits engines, bulldozers, sewing machines stories, reports, bulletins, events Mass nouns are often proceeded by the determiners some, and they may be made countable through the use of a piece of: We bought some new equipment for the lab. The newest piece of equipment was bought in 2004. chapter 1 9 Dual Nouns There are many nouns in English that may be both countable and uncountable. These are called dual nouns. Such nouns may have a completely different meaning in each case: iron (Fe, an element) glass (a clear, hard silicate) an iron (an instrument for smoothing clothes) a glass (a container for liquid) “A(n)” Verse “One” In some cases, the article a(n) appears to be the same as the word one: Our class meets five times a week (five times in one week). He lost a hundred dollars (lost one hundred dollars). She earns $25,000 a year ($25,000 for one year). However, a(n) is not identical to one in some cases: He used a pipe. = He used an instrument that is called a pipe. He used one pipe. = He only used one pipe, he didn’t use two or three. Exercise: Fill the blanks with a(n) or one. Because there are many fascinating fields in science and technology, it is sometimes difficult to decide on ____ major. Should ____ student study ____ subject that is really interesting, or should the student study ____ subject that will pay ____ high salary? What if the student is interested not just in ____ subject but in two or three? ____ solution is to chapter 1 10 select ____ combined major (for example, biology and engineering). Many people believe that if ____ student studies for ____ reason only – money – his or her career will not be as successful. A(N) Verse (The Zero Article) Zero articles: Several kinds of nouns never use articles. We do not use articles with the names of languages ("He was learning Chinese." [But when the word Chinese refers to the people, the definite article might come into play: "The Chinese are hoping to get the next Olympics."]), the names of sports ("She plays badminton and basketball."), and academic subjects ("She's taking economics and math. Her major is Religious Studies.") When they are generic, non-count nouns and sometimes plural count-nouns are used without articles. "We like wine with our dinner. We adore Baroque music. We use roses for many purposes." But if an "of phrase" comes after the noun, we use an article: "We adore the music of the Baroque." Also, when a generic noun is used without an article and then referred to in a subsequent reference, it will have become specific and will require a definite article: "The Data Center installed computers in the Learning Center this summer. The computers, unfortunately, don't work.“ chapter 1 11 Common count nouns are used without articles in certain special situations: 1. idiomatic expressions using be and go We'll go by train. (as opposed to "We'll take the train.) He must be in school. 2. with seasons In spring, we like to clean the house. 3. with institutions He's in church/college/jail/class. 4. with meals Breakfast was delicious. He's preparing dinner by himself. 5. with diseases He's dying of pneumonia. Appendicitis nearly killed him. She has cancer (You will sometimes hear "the measles," "the mumps," but these, too, can go without articles.) 6. with time of day We traveled mostly by night. We'll be there around midnight. chapter 1 12 Exercise: Write a(n) or in the blanks. ____ hospital is ____ place for the scientific treatment of ____ sick people. ____ many modern hospitals are also ____ medical center where ____ doctor can send ____ patient for ____ examination and ____ diagnosis as well as for ____ treatment. ____ some hospitals are responsible for training ____ doctors, ____ nurses, and ____ other medical personnel. ____ hospitals are also ____ research centers where ____ new drug or ____ special surgical procedures and ____ treatments are developed. 1.4 Definite and Indefinite articles Non-unique Reference v.s. Unique Reference Example: Every room in this hotel has a window. (window in general, non-unique reference.) The window in Room 303 is broken. (a particular window, unique reference.) chapter 1 13 First Mention Verse Second Mention The first time a noun is mentioned in a paragraph is called “first mention”. We usually use the indefinite article for first mention, according to the following rule: “a(n)” + a singular countable noun (e.g., a book) “ ” + a plural countable noun (e.g., books) “ ” + an uncountable noun (e.g., air) The second time a noun with the same reference is mentioned in a paragraph is called second mention. We use the definite article “the” for second mention, according to the following rule: “the” + a singular countable noun (e.g., the book) “the” + a plural countable noun (e.g., the books) “the” + an uncountable noun (e.g., the air) Example: We submitted a proposal (first mention) to Taiwan Chemical Company last week. The proposal (second mention) was prepared by our R&D department. The nurse ordered a sleeping pill (first mention) for the patient. The medication (second mention) was very effective. chapter 1 14 Exercise: ____ simple experiment demonstrates how ____ alkali acts on ____ grease or ____ oil. Put ____ spoonful of ____ washing soda with ____ water in ____ greasy frying pan. Boil ____ mixture. In ____ short time, ____ washing soda and ____ grease become ____ particles. ____ particles unite to form ____ new substance that we call soap. ____ soap can be washed out, leaving ____ frying pan clean. (First mention) (Second mention) chapter 1 15 Using “the” without First Mention Second mention can occur without first mention if (A) a ranking adjective occurs before a noun and (B) if shared knowledge removes the need for first mention. (A). Ranking Adjectives The rule for first mention and second mention is not required in English if a noun is preceded by a ranking adjective. There are three types of ranking adjectives: superlative, sequential, and unique. They all make the noun definite and thus require “the”. •Superlative Adjectives: The superlative adjectives indicate the strongest form of comparison. Example: Yieh-Long is one of the biggest steel manufacturers in Taiwan. The event of Tai-Kai inside trading was the most notorious scandal last year. •Sequential Adjectives: The sequential adjectives indicate sequence in time or space. They include the first, the second, the next, the following, the last, etc. chapter 1 16 Example: The second stage of this project is market evaluation. The following are our associated firms: Acer, IBM, and AT&T Taiwan. What are the others? KPI was founded in the last year of the 80‘s. The next year, the student population exceeded 3000. Next fall, the school’s name will be changed to Kaohsiung Polytechnic University. (Note: Next fall means next fall from now, so the definite article “the” should not be used here.) •Unique Adjectives: The following adjectives indicate that only one such noun is possible. They include the same, the only, the one, the chief, the principal, the main, the whole, the entire, the complete, etc. Example: Researchers are investigating the principal causes of cancer. Natural oil is the one product on which the industrialized world depends. Exceptions: an only child = a child who has no brothers or sisters a chief a principal cause = there are several major causes a main chapter 1 17 Exercise: 1. The Soviet Union is ________ (large) country in the world. 2. Some arctic rocks have _________ (same) composition as rocks from Mars. 3. _________ (first) person to discover the application of penicillin was Alexander Fleming. 4. The Pacific “ring of fire” is the location of _________ (extensive) earthquake activity in the world. 5. Kangaroos are ______ (only) animals to carry their young in a pouch. 6. Pollution is _________ (principal) factor in smog formation. 7. ________ (light) metal used for construction is aluminum. 8. ________ (only) child faces different problems than a child with brothers and sisters. 9. A new oil policy is going to be implemented ______ (next) year. 10. An embryo is _________ (final) stage in the development of a zygote. (B). Shared Knowledge A second condition that does not require the rule of first and second mention is shared knowledge. The shared-knowledge rule states that if a noun is identified because we know that there is only one of it or because we immediately know which one is meant, we always use the article “the”. chapter 1 18 Example: The sun warms the ocean. We know which sun and which ocean (the whole ocean, not one of the individual one) are meant. If we said, A sun warms the ocean. we would think that we were on a different planet with two or more suns. On this planet, everyone in the world shares the knowledge that there is only one sun. There are three different levels of shared knowledge : (I) world, (II) cultural, and (III) regional/local. (I) World Shared Knowledge World shared knowledge applies to nouns that everyone in the world knows. These include the sun, the moon, the earth, the sky, the world, the ocean, the universe, etc. Exceptions: We do not say “the life” but rather “life”, not “the nature” but “nature”, unless we intend to limit these nouns. Example: Life is short. Nature selects the suitable. the life of James Bond the nature of a selfish man chapter 1 19 Exercise: Answer the questions with complete sentences. 1. What is the distance between the sun and the earth? (150 million kilometers) 2. Why is the sky blue? (Blue light has shorter wavelength) 3. What is the average concentration of salt in the ocean? (3.5%) 4. What is the diameter of the moon? (3479 km) (II) Cultural Shared Knowledge Cultural shared knowledge applies to concepts that everyone in a certain culture knows. In the Westernized cultures, these include the television, the radio, the capital, the movie, the theater, the newspaper, the time (that is, the present hour), etc. Exceptions: Many of these “cultural concept” nouns can also be single items for which we do not use cultural shared knowledge. Example: There‘s a good movie on television (concept). There‘s a clock on the television (object). I had a good time (an experience). I don‘t have time (abstract idea). chapter 1 20 Exercise: 1. Answer ________ (phone), please. 2. They had _____________ (push-button telephone) installed. 3. Have _________ (good time) at the picnic tomorrow! 4. Do you have _______ (time), please? 5. If you can’t afford a taxi, take _______ (bus) instead. 6. A car hit ______ (bus) in front of my house last week. 7. They’re building _______ (new theater) next to ______ (opera house). 8. We saw a new play at ________ (theater) last night. 9. L.A. Lakers are playing on _______ (TV) tonight. 10. Put those flowers on _____ (TV), please. (III) Regional/Local Shared Knowledge Regional/local shared knowledge applies to nouns that everyone in a certain region or area knows. These might include the university, the river, the city, the library, the park, the street, the weather, and the Golden Gate Bridge, if such things exist in a certain region and if there is only one of each. Regional/local shared knowledge also applies to nouns in a room or a house. These might include the kitchen, the bathroom, the garage, and the living room in a house; the door, the window, the curtain, the floor, the light switch, and other objects in plain sight in a room. chapter 1 21 Examples: Take the Chung Shan Highway to the bridge. Left at the gas station. Stop at the second house on right. Open the door. Turn on the light. In the instructions for the use of a device, we can imagine that an object is in plain sight. Examples: Remove the tape from the box. Plug in the black power cord. Press the red switch to operate the machine. 1.5 General Characteristics or Definition When you describe the general characteristics or definition of an object, the object should be preceded by “a(n)” or nothing depending on whether this noun is countable and uncountable. Examples: An agenda is the list of items to be discussed in a meeting. Magnetism is the force that causes iron to be attracted to a magnet. My niece says she wants to study business. chapter 1 22 Some common types of uncountable nouns are: (I). Those representing an amorphous physical mass (a mass without definite shape): sugar, sand, salt, rice, flour, any liquid or gas, etc. (ii). Those representing an abstract concept: gravity, information, curiosity, satisfaction, magnetism, etc. (iii). Those representing a continuous process: pollution, combustion, etc. (iv). Those representing a field of knowledge: mathematics, chemistry, business, engineering, etc. Review of the Article Indefinite Use a(n) or “ ” 1. for first mention 2. for general characteristics 3. in definitions Definite Use “the” 1. for second mention 2. for nouns with ranking adjectives 3. for shared knowledge chapter 1 23 Chart for Choosing the Correct Article ENTER NOUN Does this noun have a unique reference? yes Use “the” no Is it a countable noun? no Use no article yes Is it singular? yes Use “a(n)”. no Use no article and plural noun. chapter 1 24 Exercises: 1. ___ ideal machine is one that has no ___ friction. 2. Bill hopes to buy ___ computer someday. 3. ___ effective way of learning ___ business is by working with ___ salesman. 4. ___ continuing depletion of ___ fossil fuels may be ___ signal of one of ___ most significant long-term issues facing ___ world. ___ impacts of ___ decisions made today will persist for ___ generations to come. 5. ___ newspaper has an obligation to seek out and tell the truth. There are situations, however, when ____ newspaper must determine whether the public's safety is jeopardized by knowing the truth. 6. "I'd like ___ glass of orange juice, please," John said. "I put ___ glass of juice on the counter already," Sheila replied. "I put ___ big glass of juice on the counter already," Sheila replied. chapter 1 25 1.6 Generic and Specific Articles General Description of Generic Noun Phrases There are two major classifications of noun phrases in English: (1) specific noun phrases and (2) generic noun phrases. Specific noun phrases refer to actual objects, people, quantities, or ideas. Generic noun phrases refer to symbolic or representative objects, people, quantities, and ideas. Their purpose is not to show a specific example but rather to show what is normal or typical for the members of a class. For this reason, definition always use the generic article. CLASSIFICATION Singular countable Plural countable Uncountable Singular countable Plural countable Uncountable SPECIFIC(first mention) John bought a calculator. John bought (some) books. Add (some) water in the cup. GENERIC A calculator is a useful tool. Books are valuable things. Water is composed of hydrogen and oxygen. SPECIFIC(second mention) GENERIC The calculator was great. The atom bomb has changed our lives. The books John bought are ---------------------------------chemistry texts. The water in the cup is ---------------------------------polluted. chapter 1 26 Exercise: Indicate whether the underlined phrases is generic (G) or specific (S). 1. _____ The lion lives in Africa. 2. _____ The computer is down today. 3. _____ The neutron bomb was carefully placed in the plane. 4. _____ The nurse replaced the patient’s bandage. 5. _____ The lion is lying in its cage. 6. _____ Acceptance for publication depends on the significance of the study. 7. _____ The newest member of the nuclear arsenal is the neutron bomb. 8. _____ The computer is affecting the way we live. 9. _____ A bandage protects wounds while they are healing. 10. _____ The significance of the study was that it proved the existence of volcanoes in outer space. Since generic noun phrases tell us general information about groups or classes of things, they usually appear in simple verb forms, not in the continuous tenses. • • Incorrect Tigers are (were, will be) living in Asia. Correct Tigers live (lived, have lived, had lived, will live) in Asia. chapter 1 27 However, a continuous form is possible with a generic phrase if it implies cause and effect: The computer is becoming a fact of life. (effect: “computer society”) The computer is taking the place of workers. (effect: unemployment) The computer is helping some students to improve their mathematical skills. (effect: better learning) Exercise: Decide whether the subject of the verb in parentheses is generic or specific and cross out the incorrect verb. 1. Water (is consisting/consists) of hydrogen and oxygen. 2. The dentist (is sharpening/sharpens) her instruments for tomorrow’s patients. 3. “Yellow rain” is a toxin that (is being found/is found) in cereal grains. 4. The dinosaur, as a class, (was living/lived) at the time when flowering plants appeared. 5. Some researchers have found that vitamin C (blocks/is blocking) the beneficial effect of copper in the body. 6. The depth of a burn (is being measured/is measured) by means of ultrasound. 7. CO2 in the atmosphere (is affecting/affects) the temperature of the earth. 8. In this picture, the cell (is undergoing/undergoes) mitosis. 9. These seeds (are not germinating/do not germinate) because the soil is too wet. 10. Nowadays optical circuitry (is competing/competes) with electronic circuitry in computers. chapter 1 28 1.7 Articles with proper nouns Proper nouns are names or titles of distinct persons, places, or things. Since they are distinct, proper nouns occur only with the article the and , never with a(n). As a rule, names require the zero article whereas titles require the. Name President Bush Mr. Churchill Secretary Schultz Dr. Lee Title the president of the U.S. the prime minister of England the secretary of state the dean of the School of Engineering Countries China Ukraine the People’s Republic of China the Ukraine Republic States California the state of California Cities Taipei the city of Taipei People chapter 1 29 Proper nouns with the Proper nouns require the if they refer (1) to certain geographical features (oceans, rivers, canals, deserts, forests, and the plural form of islands, lakes, and mountains) or (2) to certain cultural institutions (associations, commissions, libraries, and museums). Geographical features oceans rivers canals deserts forests islands lakes mountains the Pacific Ocean the Yangtze River the Panama Canal the Sahara Desert the Black Forest the Philippine Islands (the Philippines) the Great Lakes the Himalaya Mountains (the Himalayas) Cultural institutions associations commissions museums the American Society of Mechanical Engineers (ASME) the Nuclear Regulatory Commissions (NRC) the British Museum chapter 1 30 Proper nouns with Proper nouns require the zero article if they refer (1) to certain geographical features (areas, continents, valleys, and the singular form of islands, lakes, and mountains) or (2) to certain cultural features (holidays, parks, and streets). Geographical features areas North Africa, Southern California continents Asia, South America valleys Death Valley Cultural institutions holidays parks streets Christmas, New Year Day Hyde park Washington Street Proper nouns with both the and A few cultural institutions (buildings, businesses, and universities) occur with the or . The zero article is usually used when the proper-noun phrase begins with a family. with the with buildings the World Trade Center Lincoln Memorial Hall business the Shell Oil Company Hewlitt-Packard universities the University of California Harvard University chapter 1 31 Exercise: Fill the blanks with the or 1. ____ Sears Tower in ____ city of Chicago is one of the tallest buildings in ____ North America. 2. ____ Suez Canal connects ____ Port Said on ____ Mediterranean Sea and ____ Port Taufiq on ____ Gulf of Suez in ____ Red Sea. 3. ____ Little Colorado River begins at ____ Zuni Reservoir in ____ Arizona, just south of ____ Petrified Forest, an extensive exhibit of petrified wood. It flows north of ____ city of Flagstaff and empties into ____ Colorado River, which passes through ____ Grand Canyon National Park. 4. ____ Mount Kilimanjaro is situated in ____ northern Tanzania between ____ Lake Victoria and ____ Indian Ocean. ____ Serengeti National Park lies to the west of it, ____ Masai Steppe to the south, and ____ Yatta Plateau to the northeast. 5. ____ LeConte Hall houses ____ physics department at ____ University of California at ____ Berkeley. 6. ____ Library of Congress, ____ Air and Space Museum, ____ NASA (____ National Aeronautics and Space Administration), and ____ Department of Agriculture are all located on ____ Independence Avenue in ____ Washington, D.C. 7. ____ Apple Computer Company, situated in ____ “Silicon Valley” near ____ Stanford University, competes with ____ IBM and other companies concerned with microelectronics. chapter 1 32 1.8 Some idiomatic usages of articles (A) Idiomatic structures with a(n) A few versus few. The phrases a few and few both indicate small quantities. However, with the article a the phrase has a positive or neutral sense, whereas with the zero article it has a negative one. The word only can occur only with a few; the word so can occur only with few and little. The satellite camera took a few excellent shots of Jupiter’s moon Io. Only a few elements are liquids at room temperature. Few animals live at the polar ice cap. So few patients survived that the drugs banned. A little alcohol acts as a stimulant to the body. There was so little water that the animals died. However, the negative sense with the zero article sometimes produces an overall positive effect. Few scientists have influenced scientific thinking like Einstein. (i.e., he was a great scientist.) Little time was lost in getting the patient into surgery. (i.e., the patient was moved rapidly.) chapter 1 33 A quarter of versus half. Most fractions use an of-phrase with the article a(n) or the number one: a third of the population a quarter of the population an eighth of the population Only the fraction half is commonly written without a: half (of) the population a(n) with how, so, as, too, and no less. Words such as how, so, as, too, and no less attract an adjective and displace the article: The doctor did not realize how weak a heart the patient had. The coil developed so high a voltage that the rods arced immediately. Alcohol does not have as high a boiling point as water. The bridge collapsed because it had too weak a superstructure. Nuclear power is no less a problem than nuclear weaponry. chapter 1 34 (B) Idiomatic structures with the Most diseases have formal names with the article: cancer diabetes influenza dysentery (痢疾) hepatitis (肝炎) typhoid (傷寒) tetanus (破傷風) meningitis (腦膜炎) diphtheria (白喉) smallpox However, a few common diseases can have the article the: (the) flu (influenza) (the) measles (the) mumps (耳下腺炎) Simple ailments have the article a(n): a cold an upset stomach a headache a broken leg Body parts are usually referred to with a possessive pronoun since they “belong” to each human being: The patient burned his arm. The child hit her head. However, in medical English it is sometimes convenient to objectify these nouns, and this is done with the article the: In this patient, the heart is still quite strong. The mouth is covered with sores. chapter 1 35 Adverbial the. Adverbial the is used before comparatives (usually with all) to indicate degree or amount: The sun’s brightness makes it all the more difficult to study with an optical telescope. Radiation in the damaged reactor vessel rendered it the harder to repair. Adverbial the is also used to indicate a direct or an inverse relationship: Direct: The faster a car moves, the more time it takes to stop. The higher the birth rate, the greater the population. Indirect: The more oil we used, the less there will be for future generations. The brighter the light, the smaller the lens aperture. Exercise: Add the where necessary. 1. Hepatitis is a disease of liver. 2. The fog made it all more difficult for the plane to land. 3. An optometrist will examine eyes before prescribing corrective lenses. 4. Higher temperature, greater speed of sound through air. 5. The surgeons redirected the blood flow before they could open heart. 6. Less people smoke, better are their chances of survival. 7. Flu killed many Amazonian Indians, who had no resistance to the disease. 8. The high quality of the crude oil made the distillation all easier. chapter 1 36 (C) Idiomatic structures with The zero article is used in place of the when a countable noun is not specialized. This occurs with (1) time expressions and events, (2) institutions, (3) means of transportation, and (4) unfocused singular countable generic nouns. Time expressions and events. The zero article occurs in prepositional phrases with day and night, season, and meals. However, seasons may also be written with the. day/night Most people work by day and sleep by night. seasons It rains in California in (the) winter. meals The patient fainted after dinner. Institutions (instead of buildings). school She went to school at Harvard. work There was not much progress at work. church He goes to church once a week. home He works at home. Means of transportation. The team traveled by car. by air. by bus. by sea. by plane. by land. chapter 1 by train. by boat. by donkey. 37 Unfocused singular countable generic nouns. Food is classified as carbohydrate, fat, and protein. Ethyl Acetate smells like banana. There’s a movie on television. The zero article also replaces the (1) with a rank, title, or unique post; (2) after noun phrases with be or a “naming” verb; and (3) with certain traditional phrases. Rank, title, or unique post. Dr. Ernest Lawrence, founder of the Lawrence Berkeley Lab, invented the cyclotron. Mrs. Pirelli, director of the institute, welcomed the visitors. Professor Waters, chairman of the department, presented his latest research. Noun phrases after be or “naming” verbs (appoint, declare, elect). Dr. Parker is chairman of the physics department. The president appointed her director of the Office of Science and Technology. Certain traditional phrases. in fact The center of the earth’s core is, in fact, solid. in case Break the glass in case of fire. at last The programmers worked until at last they found the bugs. day by day The patient is improving day by day. chapter 1 38 1.9 Other Rules Regarding Using the Articles A. Articles with Relative Clauses and Prepositional Phrases General rule: “the” + NOUN + relative clause or prepositional phrase Examples: relative clause the experiment that was performed the catalog that we sent prepositional phrase the project in progress the air in the mountain B. Articles with of-Phrases An of-phrase is a prepositional phrase that modifies a head noun. There are two types of of-phrases: descriptive of-phrase and partitive of-phrases. (i). Articles with Descriptive of-phrases If the head noun is an abstract noun (for example, limitation, study, wiring), the of-phrase is almost always descriptive and must be preceded by “the”. Examples: the combination of the effects the precipitation of rain the mystery of the Ness monster the view of the Golden Gate Bridge the discovery of fax machines the development of physics chapter 1 39 (ii). Articles with Partitive of-phrases If the head noun is a container, a measurement, or a word representing a piece of or a part of something, the of-phrase is not descriptive. Instead, it represents the noun that is divided or contained, and it requires the indefinite article a(n) or nothing. Examples: container a glass of water a tank of fuel measurement a voltage of 110 Volts. Pressures of 5700 psi are common at the bottom of the ocean. a part of something a ray of sunlight pieces of information Some measurement nouns are not always associated with an amount. Such measurement nouns include the following words: approximation fluctuation precision constant increase total decrease increment result estimate lack scale excess measurement sign Examples: an increase of 25 % in shipping cost a result of this proposal chapter 1 40 Chapter 2. Prepositions Exercise: Add at, on, or in to the blanks. 1. Is there a black hole __ the center of the Milky Way? 2. The great San Francisco earthquake occurred __ April 18, 1906. 3. The pressure __ the bottom of the sea may reach 16000 psi. 4. Scientists claim to be __ the verge of discovering the cause of some forms of cancer. 5. The time of delivery is one week __ the average. 6. Large-scale machines are usually assembled __ the site. 7. The reading __ a thermometer indicates room temperature. 8. This machine may experience malfunction __ a temperature of -252 ℃. 9. A body __ motion will never stop according to the Newton‘s law. 12. Monkeys typically die __ the age of 13 years. 13. Hibernation in the Northern Hemisphere usually ends __ March. 14. The meniscus is located __ the surface of a fluid __ a tube. 15. We can do these two project __ parallel rather than ____ series in order to complete them ___ time. 16. The Boeing 747 is 231.9 feet ____ length. 17. The planets ____ the solar system lie for the most part ____ a plane. 18. The flow of a fluid ____ a pipeline can be measured with a venturi meter. 19. A force acting ____ a body produces an acceleration ____ the direction of the force. 20. A projectile moves ____ a parabolic path that falls ____ the midpoint because of air resistance and gravity. chapter 2 41 2.1 Prepositions: “at”, “on”, and “in” “at” The preposition “at” refers to a position (position in time, place or measure) or to a location that implies a function. Position of time, place, or measure Examples: The meeting was held at 1:30 PM. The computer room is located at the center of the building. The shipping cost increases at an annual rate of 5 %. Sulfur melts at a temperature of 386 K. She is sitting at the desk. We live at the corner of Main St. and Elm St. When we were hunting, we shot at a deer. (compare: We shot a deer.) Other uses: at the age of at the beginning at a point at a stage at a level at the terminal at the top chapter 2 at the surface at the bottom at the end 42 Location that implies function Example: The manager is at the lab today. (The manager maybe inside or outside the actual lab. This sentence indicates that the manager is doing the things one normally does in a lab.) The secretary is at the post office. My husband is at home today, but now he is not in the house. Other uses: at the airport at home at court at the school at work at the hospital chapter 2 at the bank at the store 43 In relation to time, the following diagram may help you remember the use of “at”, “on”, and “in”. (smallest area) time: The meeting was held at 1 PM. at (largest area) on day: The meeting is on Monday. date: We sent out the sample on July 2,1996. in month: in May decade: in the 60s season: in winter year: in 1996 century: in the 19th century “on” The preposition “on” commonly refers to a surface or a line. Examples: Check the chart on the screen. Coating should be applied on the surface of a new car. Building on the fault line is not advised. We walked to the church on First Street. The laboratory is on Willow Bay. We can find a lot of information on the net. chapter 2 44 Other uses: on the area on the face (of) on the edge on the verge (of) on the other hand on the gauge on a line on a path on the average on the site on a plane on a scale on a side on one hand “in” The preposition “in” commonly refers to “containment” or “mode”. “Containment” Examples: The computer is still in the box. The program fails because of bugs in the system. Ozone occurs in the upper atmosphere (a limited area) Other uses: in the body in a thermometer in a position in this case in the ocean in a range in the circuit in a situation in a liquid in this problem in a tank “mode”: measurement, direction, and action Examples: The box is two feet in length. Our salesmen are always in motion. The error occurred in preparing the data. chapter 2 45 Other uses: in boldface type in a direction in operation in parallel 2.2 in a form in a matter in fact in a way in proportion in question in series in a book Prepositions of range, starting point, end point or limit, and time period A. Range: “from”, “to”, “through”, “between”, and “until” Exercise: The chance for obtaining the contract was very good ____ the company got a financial problem. The average shipping time of the package is ___ ten ___ twelve days. The library is open ___ 10 A.M. ___ 4 P.M. on Sunday. These prepositions indicate a range of time that (1) begins with the object of “from” and ends with the object of “to”, “through”, or “until”, or (2) is described by “between” and “end”. chapter 2 46 Examples: The contract was valid from March to May. The contract was valid from March until May. The contract was valid between March and May. The contract was valid from March through May. In these sentences, “from ...to”, “from ...until”, and “between ... and” suggest “up to the beginning of May,” whereas “through” means “up to the end of May.” “Until” indicates that at the described time, the opposite action took place; in other words, in May the contract becomes invalid. The idea of opposite action taking place is important because, unlike “to, through, or between”, “until” can be used with a negative verb to indicate a period of time before something begins. With a negative verb, “until” indicates not a range but a starting point. Examples: The store is having a big sale until Monday. (Starting from Monday, there will be no sale.) The computer was not functioning well until Friday. (Starting from Friday, the computer has been functioning well.) “Until” also functions as a clause subordinator: Example: The vibration would not amplify until the driving force has a frequency very close to the natural frequency of the machine. chapter 2 47 B. Starting point: “since” and “for” Exercise: The antibiotic has been available ___ 1938. Life on earth has existed ___ approximately 3.5 billion years. Mount St. Helens, which became active in 1980, had not erupted ___ 127 years. Both “since” and “for” indicate the time at which something begins. “Since” indicates the name of a time (e.g., Sunday, 1976, 3 A.M., my childhood). “For” indicates the period between the “name of the time” and the reference time (e.g., four days, 10 years, his entire life). Examples: The sun has existed for 4.5 billion years. Steam had existed for many years before Thomas Savery applied it to an engine. The space probe will have traveled for 16 years by the time it reaches Pluto. Mr. Smith has been in the hospital since Sunday. since 1976. since 3 A.M. since his childhood. chapter 2 48 Mr. Smith has been in the hospital for two days. for ten years. for several hours. for his entire life. Exercise: Correct the following sentence: Our company is the biggest computer manufacturer in Taiwan since 1990. “Since” must be used with a perfect tense while “for” is not restricted to a perfect tense. perfect tense: non-perfect tense: Example: has been (present perfect tense) had been (past perfect tense) will have been (future perfect tense) is was will be Mr. Smith is in the hospital for two days. (was, will be, has been, will have been) chapter 2 49 C. End point/Limit: “by” and “(with)in” Exercise: The computerized office automation was completed ___ 1990. The final plan for the project is due ___ 8 A.M. Monday morning. The explosion takes place ___ a fraction of a second. The prepositions “by” and “(with)in” represent a limit or the point at which something ends. “By” is similar to “since” in that it indicates the “name of the time”. “In” is similar to “for” in that it indicates the period between the moment of speaking and the “name of the time.” time beginning end “name” period since for by (with)in Exercise: Correct the following sentence: The project, which was supposed to be completed by now, will not finish in three weeks. Note: (With)in“ does not usually occur in negative sentences. Correct: The project, which was supposed to be completed by now, will not finish for three weeks. chapter 2 50 Exercise: 1. The Golden Gate Bridge was completed ____ 1937. 2. Some depressed patients feel better ____ the daytime. 3. The woolly mammoth was extinct ____ 10,000 B.C. 4. ____ the time the reactor was brought under control, most of the nuclear fuel was uncovered. 5. Organs must be transplanted ____ forty-eight hours of removal. 6. All the fruit must be harvested ____ the first frost. 7. The ambulance rushed the unconscious man to the hospital ____ less than 8 minutes. 8. The medicine should be taken once ____ the morning and once ____ the evening. D. Time period: “during”, “throughout”, and “over” The preposition “during” indicates “at some point in a certain time period.” Examples: The student fell asleep during the examination. The proposal was turned down during the negotiation phase. The object of “during” must be an event (e.g., the examination, the negotiation phase, the war, my vacation, the month of May, the year of 1996), not the duration of that event in units of time. Duration in units of time is shown by the preposition “for”: Incorrect: I studied there during six years. Correct: I studied there for six years. chapter 2 51 Note: “During” is rarely used with perfect tenses. Incorrect: The student has fallen asleep during the examination. Correct: The student fell asleep during the examination. The preposition “throughout” indicates “for the whole time.” Examples: It rains here throughout the year. The patient was conscious throughout the operation. Unlike “during”, “throughout” often occurs with perfect tenses, but like “during”, the object of “throughout” must be a complete unit of time, not duration in units of time. Incorrect: Mary was an excellent secretary throughout twenty years. Correct: Mary has been an excellent secretary throughout her twentyyear career. Mary was an excellent secretary for twenty years. The preposition “over” indicates a repeated or continuous action leading to a particular result. Examples: The action of wind and sunlight over time can change the complexion and contour of your face. chapter 2 52 Exercise: Fill the blanks with , during, throughout, or over. 1. 2. 3. 4. 5. 6. 7. 8. Wolves stay with one mate _________ their lifetimes. Bridalveil Falls in Yosemite National Park was formed _________ the last ice age. The volcano continued to erupt intermittently _________ the next several weeks. No one will be allowed to enter studio ________ the recording session. Some tumors develop ________ periods of several years. Ice can develop on the wings of planes ________ cold weather. Radioactive-exposure badges must be worn ________ the test procedure. Our planet was formed ________ millions of years from the same primordial material as the sum. 9. Plants require sunlight ________ their growing periods. 10. The mayfly (蜉蝣) mates once ________ its brief existence. chapter 2 53 2.3 Prepositions of place The prepositions of place describe relative position (stationary) and passage or direction (moving). A. Relative Position (i). Horizontal Horizontal directions are described by prepositions indicating position and proximity. 1. Position a. Line: “behind”, “between”, “in front of”, “along” A B A is behind B. B is between A and C. C The computer is behind the table. The library is between the theater and the fire house. Hold the chart in front of the audience. There were cracks along the edge. C is in front of B. A, B, and C are along the same line. chapter 2 54 b. group: “among”, “amid”, “surrounded by”, “around” B A E C D E is among A, B, C, and D. E is amid A, B, C, and D. E is surrounded by A, B, C, and D. A, B, C, and D are around E. 2. Proximity: Monkeys live among the trees. Faulty products were found amid the package. Taiwan is surrounded by sea. She got a lot of boyfriends around her. distance between objects against next to beside by close to near not far from in the neighborhood of far from a great distance from chapter 2 nowhere near 55 Examples: The ladder is against the wall. The heart is next to the lungs. John is sitting beside Linda. Crabs live by the ocean. The eyes are close to the brain. The switch is near the door. Coral lives not far from the surface. Fossils were found in the neighborhood of the mountain area. Pluto is far from the sun. This work is far from completion. The earth is a great distance from the galaxy‘s center. The palms are nowhere near the snow line. (ii). Vertical Vertical directions are described by prepositions indicating contiguity and non-contiguity. 1. contiguity (touching): “on”, “on top of”, “underneath”, “beneath”, “all over” Examples: The report is on your desk. The contract is on top of the pile. Muscle is underneath the skin. The patient had scars all over his back. Her boyfriend is all over her. chapter 2 56 2. noncontiguity (separated): “above”, “over”, “off”, “below”, “under” Compare: Examples: There is a clock on the TV. There is a clock above (over) the TV. Ozone forms above the clouds. Position the drill over the hole. Oil was found off the shore. Algae lives below the sea surface. Keep the plant under the light. (iii). Volumetric Volumetric relations are indicated by three prepositions: “inside”, “outside”, and “throughout.” Examples: The virus lives inside the cell. The male lion stays outside the den. Cancer often spreads throughout the tissue it infects. chapter 2 57 B. Passage or Direction Prepositions of passage and direction show movement. They can be described in terms of either two or three dimension. (i). Two Dimensions 1. Vertical over above under below up down off Examples The plane flew over the city. The plane flew above the clouds. The river flows under the bridge. The submarine dives below the polar ice cap. The elevator moved up the shaft. The weakened patient fell down. The specimen slipped off the slide. chapter 2 58 2. Horizontal on along up down toward by (to) by (past) past Examples A train moves on rails. The plane flew along the coast line. The submarine moved up the river. The boat floated down the stream. The ions move toward the cathode. The doctor drove by the hospital to see his patient. The doctor drove by the accident but did not stop. The mud from the volcano flowed past the village. 3. Planar (a)round across beyond through Examples The earth moves (a)round the sun. The Na+ ions pass across the membrane. The spaceship has now flown beyond the moon. The proud father watched the new-born baby through the glass. chapter 2 59 (ii). Three Dimensions 1. Open across through around Examples The comet streaked across the night sky. The bullet passed through the heart. Particles move around the bottom of the tank. (i.e., they move randomly and continuously.) into out of all over throughout around Examples The chemist poured the solution into a beaker. The young bird broke out of its shell. The airline flies all over the world. The cancer has spread throughout the patient‘s lungs. Electrons move around the nucleus. (i.e., they move in a roughly spherical pattern.) 2. Closed chapter 2 60 2.4 The Prepositions “As” and “Like” The words “as” and “like” have many different functions in English. Exercise: Add “as”, “like”, or “such as” to the following sentences. The nose functions ____ both a filter and a warmer of incoming air. ___ Mars, the planet Neptune has two satellites. A computer acts ____ both a typewriter and a calculator at the same time. Jet propulsion is achieved by means of jet engines, ____ the turbojet, the ram jet, and the pulse jet. The sun, ____ other stars, was formed from a cloud of hydrogen has. Many modern appliances, ___ dishwashers, consume a lot of energy. The first graph is ____ the second except for the shaded portion. “as” The preposition “as” generally means “equal to”. Examples: The heart functions as a pump for the blood. (the heart = a pump) Dr. Smith worked as a research biologist for many years. (Dr. Smith = a research biologist) chapter 2 61 “like” The preposition “like” generally means “similar to”. Example: The pineal gland is like a small pine cone. (the pineal gland is not a small pine cone) “as” versus “like” Examples: As a nurse, Mary assisted the surgeon in several operations. (Mary is a nurse.) Like a nurse, Anna‘s mother took care of her until she recovered. (Anna‘s mother is not a nurse.) Exercise: Correct the following sentences. As all children, young birds depend on their parents for food. There are several means of crossing a river, as a bridge, a ferry, and a tunnel. chapter 2 62 Adverbial “as” One of the uses of adverbial “as” in writing is to indicate a complete idea that has been mentioned in another sentence. In this case, the subject is usually deleted. Examples: Our company‘s net profit reaches a maximum in 1996, as shown in Figure 1. (“as” = the fact that our company‘s net profit reaches a maximum in 1996) As Mr. Johnson has mentioned before, the market trends fluctuate dramatically. As has been demonstrated, robots do not always perform better than human. Multiple-direct sale is booming in Taiwan, as will be discussed later. Exercise: Correct the following sentences. As Taipei, Kaohsiung has a problem with automobile pollution. Like in Taipei, Kaohsiung has a problem with automobile pollution. chapter 2 63 2.5 Preposition of a relation A preposition of relationship relates words indicating relationship between a part and the whole, material or content, or purpose. “of” A. Relationship between a part and the whole: Example: One of her teacher gave her a book. The book is the best of those she found. B. Show material or content: Example: This book is made of wood. Here is a basket of strawberries. C. Show purpose: Example: We bought a new microscope for our laboratory. This equipment is for determining specific gravity. chapter 2 64 2.6 Prepositions with Nouns, Adjectives, and Verbs Prepositions are sometimes so firmly wedded to other words that they have practically become one word. (In fact, in other languages, such as German, they would have become one word.) This occurs in three categories: nouns, adjectives, and verbs. NOUNS and PREPOSITIONS action on approval of awareness of confidence in division … into fondness for hope for need for reason for respect for understanding of advantage over application … to at … angle to … 與…成…角 belief in concern for confusion about dependence … on desire for experiment with grasp of hatred of interest in love of participation in ratio … to … relate … to resistance to success in transformation … into chapter 2 65 Examples: 1. Efficiency is the ratio of output of power to the input of power. 2. One of the most important properties of magnets is their effect on each other. 3. We say that force is the action of one body on another. 4. Semiconductor devices have many important advantages over other type of electronic devices. 5. Let us now make an experiment with more than one force acting on the body. 6. Whenever a body moves, it will meet with some resistance to its motion. 7. We have seen many cases of transformation of energy from one type into another. ADJECTIVES and PREPOSITIONS afraid of aware of different from familiar with happy about jealous of perpendicular to similar to worried about analogous to capable of equal to fond of identical with made of proportional to sorry for chapter 2 angry at careless about equivalent to free from interested in married to proud of sure of available to close to essential to full of independent of parallel to relative to tired of 66 Examples: 1. Electricity, with which we are familiar, is widely used in everyday life. 2. Electron devices are very small and light in weight. 3. The weight of a hydrogen atom is different from that of the atom of any other element, as for example oxygen. 4. The steam engine was the first machine that made power available to industry. 5. Force and work are independent of time. 6. This electrical situation is quite analogous to the corresponding case of mechanical resonance. 7. The current through a circuit is directly proportional to the electromotive force and inversely proportional to the resistance in the circuit. VERBS and PREPOSITIONS act as agree with apply … to arise from (out of) associate with arrive at attend to 留意於 attribute to bear in mind begin with bring about 引起 bring up care for carry out compensate for compare … with conform to 符合 cope with chapter 2 apologize for ask about attain to 得出 attest to 證實 belong to bring out 顯示 change … into compare to 比作 consist of apply for ask for attempt to awake to 領會 behave as call for check up confront with convert … into 67 differ from devote to depart from dispose of 處置 divide … by divide … into exert … on find out engage in fill in fill out fit into follow from gain an insight into keep with know about give up grow up impose on (upon) lead to lie in link … to look for look forward to look up make from make of make up pay for prefer to point out put aside put into practice put off prepare for refer to reckon up 計算出 result in result from remind … of study for take account of 考慮到 talk about think about trust in vary with work for worry about Examples: 1. Most of electric cells change chemical energy into electrical energy. 2. Water is the compound which is composed of two volumes of hydrogen and one of hydrogen. 3. The second law of motion deals with the change in motion of a body when a force is applied to it. 4. Our physical world consists chiefly of mixtures. 5. The study of electricity is associated with that of magnetism. 6. Inertia is closely related to the mass of a body. chapter 2 68 2.7 Prepositional idioms The use of prepositions is often idiomatic. Here are some examples: Incorrect Correct bored of capable to independent from interested about similar with puzzled on bored with capable of independent of interested in similar to puzzled by (at) A verb followed by a different preposition may have a completely different meaning. Example: •agree to a proposal, with a person, on a price, in principle •argue about a matter, with a person, for or against a proposition •compare to to show likenesses, with to show differences (sometimes similarities) •correspond to a thing, with a person •differ from an unlike thing, with a person •live at an address, in a house or city, on a street, with other people chapter 2 69 Unnecessary Prepositions In everyday speech, we fall into some bad habits, using prepositions where they are not necessary. It would be a good idea to eliminate these words altogether, but we must be especially careful not to use them in formal, academic prose. Example: She met (up with) the new coach in the hallway. The book fell off (of) the desk. He threw the book out of the window. She wouldn't let the cat inside (of) the house. [or use "in"] Where did they go (to)? Put the lamp (in back of) the couch. [use "behind" instead] Where is your college (at)? Prepositions in Parallel Form When two words or phrases are used in parallel and require the same preposition to be idiomatically correct, the preposition does not have to be used twice. Example: You can wear that outfit in summer and (in) winter. The female was both attracted (by) and distracted by the male's dance. chapter 2 70 However, when the idiomatic use of phrases calls for different prepositions, we must be careful not to omit one of them. Example: The children were interested in and disgusted by the movie. It was clear that this player could both contribute to and learn from every game he played. He was fascinated by and enamored of this beguiling woman. Prepositional idioms “as” prepositional idioms: as an example as an approximation “after” prepositional idioms: above sea level above all (things) 首先 above the average above measure 非常, 極度 above the rest 格外 chapter 2 71 “after” prepositional idioms: after the model 仿此模型 after all one’s efforts 盡一切力量 after all after a sort 稍微 after while “about” prepositional idioms: about the X-axis comments about the software (named) after somebody 以…命名 one after another 順序 after a fashion 勉強 after the fashion (manner) of 模仿 time after time book about C++ “across” prepositional idioms: across a one-ohm load across a bandwidth B “along” prepositional idioms: along the axis of rotation along some arbitrary path along the positive X-axis “around” prepositional idioms: magnetic field around a conductor around a million years chapter 2 the line integral of B around a closed path around this problem 72 “at” prepositional idioms: at the first glance at the time of (this) writing at the point given by Eq. (2) at right angle to each other at a later time t = 2 s at the pole 在極點上 at the center of a circle at the bottom end at hand at the station at the beginning of at the expense of at all hazards 不惜任何代價 at points of continuity at our request at a discount rate at a party at first appearance at the end of at a constant speed at a time of t at the equator at an altitude at each instant at a depth about 30 m below at the meeting at will 任意地 at a density of at full length 詳細地 at the market price at our invitation at the back of the book at Harvard University at full speed “behind” prepositional idioms: the idea behind 背後的思考 the principle behind the method chapter 2 73 “beside” prepositional idioms: beside the question (mark, point) 離題 “beyond” prepositional idioms: beyond the range of beyond control beyond one’s authorization beyond effort beyond question 毫無疑問 beyond description beyond the reach of “by” prepositional idioms: by definition term by term item by item by writing by proper choices by the yard by implication 隱含地 sponsored by one by one step by step by experience by use of by absolutely necessary by a rough estimate by chapters by mistake “for” prepositional idioms: for x > 0 for various reasons for a fixed value of k for engineering purposes chapter 2 74 for purposes of application for variety for test and evaluation a formula for the relationship between for prerequisites for convenience in for brevity (simplicity) for the success of the highest value for y = x-2 the graph of Eq. (1) for x = 1 special attention for for the sake of “from” prepositional idioms: from Fig. 1 from the fact that prevent something from second from the left from top to bottom from the result from this discussion judge from appearances from (the) beginning to (the) end from cover to cover “in” prepositional idioms: in practice in this chapter in unit of km in many examples in the numerator (denominator) in the absence of in Theorem 1 in physics in deriving Eq. (1) in a similar manner in the early days of in different application chapter 2 75 in today’s technology in the vicinity of f(2) in the domain (-1, 1) (compare with on the domain [-1, 1]) in summary of our discussion in handbooks in the remainder of this chapter in the SI units in more detail in agreement with Newton’s 2nd law in fact, in reality in the time interval between in the same time in common use in using… in equilibrium in an experiment to measure in the range of in preparation for in acknowledgment of in advance in the aggregate 總計 in alternate lines in (good, bad) repair in the interests of 為了… (compare with “to the best interest of”) in the balance 懸而未決 in capsule form 以簡略形式 in consultation with in contradiction with in duplicate in extreme case in round figures (numbers) 以約數(千, 萬)計 in the final analysis 歸根究底 in full 全文 in generalizing Eq. (1) 推廣 in an infinite sequence in honor of 記念 in the sequel 在後面 in proportion in the right proportion in harmony with Theorem 1 一致 in characterizing the behavior of 76 chapter 2 in the newspaper in pen (ink) in three-dimensional Euclidean Space in South-East Asia in this notation 符號 in summary “on” prepositional idioms: on the left on the positive half-cycles of cos x on the order of on the assumption that on demand on evidence on page 10 on business on TV on both sides of Eq. (1) “of” prepositional idioms: of the latest design of long duration of great moment 意義重大 affiliation of author the interpretation of data on logarithmic abscissa (ordinate) on multiplying Eq. (1) by sin on this account 因此緣故 on the (an) average on the edge of on behalf of on pp. 18 ~ 24 on the radio on the telephone on a circle centered at the origin of the total sum of the first magnitude 最重要的 of little moment the explanation of the phenomenon the investigation of this transition 77 chapter 2 the study of probability the collection of information the analysis of variance the derivation of Eq. (1) the observation of Fig. 2 “over” prepositional idioms: over the interval (0, T) over the air over 1000 people a constant over a wide range “to” prepositional idioms: to a good approximation to accuracies of 精度達 to put in another way to the benefit of to a considerable degree 120 pieces to a box legends to illustration the key to the problem (theory) 100 km to the station an exception to the rule the improvement of accuracy the representation of a mass of data the proof of the theorem the citation of the paper over a range of over the telephone over only positive values of N to a great extent to the best advantage to a further approximation to the best of my knowledge accurate to 1 part in 10,000 be drawn to scale 按比例 the preface to the book the answer to the question 200 persons to the square kilometer78 chapter 2 “under” prepositional idioms: under certain circumstances under the conduct of under constraint under correction under the direction of under … grants under investigation under review under the auspices of 贊助 “upon” prepositional idioms: upon making use of Eq. (1) upon inspection of this network under (a) cloud 受到懷疑 under the consideration under construction under development under discussion under the influence of under the hypothesis that under repair upon solving Eq. (1) for f(x) upon the condition that “with” prepositional idioms: with reality 逼真的 with the same magnitude and direction with equality if and only if s = a with this slight change with accuracy of with this approximation with great confidence with an effort with the exception of with the naked eye with an eye to (on) 著眼於 with focus on chapter 2 79 with the base 2 二進位 with the help of with our perspectives “within” prepositional idioms: within accuracies of within the restriction given above within a given band of frequencies within the range (bound) of within the limits of “without” prepositional idioms: without preliminaries 直截了當的 without effort without regard for (to) chapter 2 within the limits of validity of Eq. (1) within this interval within a solid within reach without doubt without any exception without loss of generality 80 2.8 Phrasal Verbs Phrasal verbs consist of a verb and another word or phrase, usually a preposition. Phrasal verbs can be both intransitive (The children were sitting around, doing nothing. The witness finally broke down on the stand.) and transitive in meaning (Our boss called off the meeting. She looked up her old boyfriend.) The word that is joined with a verb in this construction (often a preposition) is called a particle. Separable phrasal verbs The object may come after the following phrasal verbs or it may be separated into two parts: You have to do this paint job over. You have to do over this paint job. When the object of the following phrasal verbs is a pronoun, the two parts of the phrasal verb must be separated: You have to do it over. verb blow up bring up bring up call off do over meaning (explode) (mention a topic) (raise children) (cancel) (repeat a job) example The terrorists tried to blow up the railroad station. My mother brought up that little matter of my prison record again. It isn't easy to bring up children nowadays. They called off this afternoon's meeting. Do this homework over. chapter 2 81 verb fill out fill up find out meaning (complete a form) (fill to capacity) (discover) example Fill out this application form and mail it in. She filled up the grocery cart with free food. My sister found out that her husband had been planning a surprise party for her. give away (give something to The filling station was giving away free gas. someone else for free) give back (return an object) My brother borrowed my car. I have a feeling he's not about to give it back. hand in (submit something) The students handed in their papers and left the room. (assignment) hang up (put something on She hung up the phone before she hung up her clothes. hook or receiver) hold up (delay) I hate to hold up the meeting, but I have to go to the bathroom. hold up (rob) Three masked gunmen held up the Security Bank this afternoon. leave out (omit) You left out the part about the police chase down Asylum Avenue. look over (examine, check) The lawyers looked over the papers carefully before questioning the witness. (They looked them over carefully.) look up (search in a list) You've misspelled this word again. You'd better look it up. chapter 2 82 verb meaning example make up (invent a story or lie)She knew she was in trouble, so she made up a story about going to the movies with her friends. make out (hear, understand) He was so far away, we really couldn't make out what he was saying. pick out (choose) There were three men in the line-up. She picked out the guy she thought had stolen her purse. pick up (lift something off The crane picked up the entire house. (Watch them pick it up.) something else) point out (call attention to) As we drove through Paris, Francoise pointed out the major historical sites. put away (save or store) We put away money for our retirement. She put away the cereal boxes. put off (postpone) We asked the boss to put off the meeting until tomorrow. (Please put it off for another day.) put on (put clothing on I put on a sweater and a jacket. (I put them on quickly.) the body) put out (extinguish) The firefighters put out the house fire before it could spread. (They put it out quickly.) read over (peruse) I read over the homework, but couldn't make any sense of it. chapter 2 83 verb set up meaning example (to arrange, begin) My wife set up the living room exactly the way she wanted it. She set it up. take down (make a written These are your instructions. Write them down before you forget. note) take off (remove clothing) It was so hot that I had to take off my shirt. talk over (discuss) We have serious problems here. Let's talk them over like adults. throw away (discard) That's a lot of money! Don't just throw it away. try on (put clothing on She tried on fifteen dresses before she found one she liked. to see if it fits) try out (test) I tried out four cars before I could find one that pleased me. turn down (lower volume) Your radio is driving me crazy! Please turn it down. turn down (reject) He applied for a promotion twice this year, but he was turned down both times. turn up (raise the volume) Grandpa couldn't hear, so he turned up his hearing aid. turn off (switch off We turned off the lights before anyone could see us. electricity) turn off (repulse) It was a disgusting movie. It really turned me off. turn on (switch on the Turn on the CD player so we can dance. electricity) use up (exhaust, use The gang members used up all the money and went out to rob completely) some more banks. chapter 2 84 Inseparable phrasal verbs (transitive) With the following phrasal verbs, the lexical part of the verb (the part of the phrasal verb that carries the “verb-meaning”) cannot be separated from the prepositions (or other parts) that accompany it: Who will look after my estate when I’m gone? verb call on meaning (ask to recite in class) call on (visit) get over (recover from sickness or disappointment) go over (review) go through (use up; consume) look after (take care of) look into (investigate) run across (find by chance) run into (meet) example The teacher called on students in the back row. The old minister continued to call on his sick parishioners. I got over the flu, but I don't know if I'll ever get over my broken heart. The students went over the material before the exam. They should have gone over it twice. They country went through most of its coal reserves in one year. Did he go through all his money already? My mother promised to look after my dog while I was gone. The police will look into the possibilities of embezzlement. I ran across my old roommate at the college reunion. Carlos ran into his English professor in the hallway. chapter 2 85 verb meaning take after (resemble) wait on (serve) example My second son seems to take after his mother. It seemed strange to see my old boss wait on tables. Three-word phrasal verbs (transitive) With the following phrasal verbs, you will find three parts: My brother dropped out of school before he could graduate. verb break in on catch up with check up on come up with cut down on drop out of meaning (interrupt) example I was talking to Mom on the phone when the operator broke in on our call. (keep abreast) After our month-long trip, it was time to catch up with the neighbors and the news around town. (examine, The boys promised to check up on the condition of investigate) the summer house from time to time. (contribute) After years of giving nothing, the old parishioner was able to come up with a thousand-dollar donation. (curtail expenses) We tried to cut down on the money we were spending on entertainment. (leave school) I hope none of my students drop out of school this semester. chapter 2 86 verb get along with get away with get rid of get through with keep up with look forward to look down on look in on look out for look up to make sure of meaning (have a good relationship with) (escape blame) example I found it very hard to get along with my brother when we were young. Janik cheated on the exam and then tried to get away with it. (eliminate) The citizens tried to get rid of their corrupt mayor in the recent election. (finish) When will you ever get through with that program? (maintain pace with) It's hard to keep up with the Joneses when you lose your job! (anticipate with I always look forward to the beginning of a new pleasure) semester. (despise) It's typical of a jingoistic country that the citizens look down on their geographical neighbors. (visit somebody) We were going to look in on my brother-in-law, but he wasn't home. (be careful, Good instructors will look out for early signs of anticipate) failure in their students. (respect) First-graders really look up to their teachers. (verify) Make sure of the student's identity before you let him into the classroom. chapter 2 87 verb put up with run out of take care of talk back to think back on walk out on meaning (tolerate) example The teacher had to put up with a great deal of nonsense from the new students. (exhaust supply) The runners ran out of energy before the end of the race. (be responsible for) My oldest sister took care of us younger children after Mom died. (answer impolitely) The star player talked back to the coach and was thrown off the team. (recall) I often think back on my childhood with great pleasure. (abandon) Her husband walked out on her and their three children. Intransitive phrasal verbs The following phrasal verbs are not followed by an object: Once you leave home, you can never really go back again. verb meaning example break down (stop functioning) That old Jeep had a tendency to break down just when I needed it the most. catch on (become popular) Popular songs seem to catch on in California first and then spread eastward. come back (return to a place) Father promised that we would never come back to this horrible place. chapter 2 88 verb meaning come in (enter) come to (regain consciousness) come over (to visit) drop by (visit without appointment) eat out (dine in a restaurant) get by (survive) get up (arise) go back (return to a place) go on (continue) go on (happen) example They tried to come in through the back door, but it was locked. He was hit on the head very hard, but after several minutes, he started to come to again. The children promised to come over, but they never do. We used to just drop by, but they were never home, so we stopped doing that. When we visited Paris, we loved eating out in the sidewalk cafes. Uncle Heine didn't have much money, but he always seemed to get by without borrowing money from relatives. Grandmother tried to get up, but the couch was too low, and she couldn't make it on her own. It's hard to imagine that we will ever go back to Lithuania. He would finish one Dickens novel and then just go on to the next. The cops heard all the noise and stopped to see what was going on. chapter 2 89 verb meaning grow up (get older) keep away (remain at a distance) keep on (continue with the same) pass out (lose consciousness, faint) show off (demonstrate haughtily) show up (arrive) wake up (arouse from sleep) example Charles grew up to be a lot like his father. The judge warned the stalker to keep away from his victim's home. He tried to keep on singing long after his voice was ruined. He had drunk too much; he passed out on the sidewalk outside the bar. Whenever he sat down at the piano, we knew he was going to show off. Day after day, Efrain showed up for class twenty minutes late. I woke up when the rooster crowed. chapter 2 90 Chapter 3. Adjectives and Adverbs 3.1 Adjectives Adjectives are words that describe or modify another person or thing in the sentence. The articles — a, an, and the — are adjectives. the tall professor the lugubrious lieutenant a solid commitment a month's pay a six-year-old child the unhappiest, richest man If a group of words containing a subject and verb acts as an adjective, it is called an Adjective clause. My sister, who is much older than I am, is an engineer. If an adjective clause is stripped of its subject and verb, the resulting modifier becomes an Adjective Phrase: He is the man (who is) keeping my family in the poorhouse. chapter 3 91 Consider the uses of modifiers in the following adjectivally rich paragraph. Adjectives are highlighted in Italic; participles, verb forms acting as adjectives, are underlined. He remembered yet the East India Tea House at the Fair, the sandalwood, the turbans, and the robes, the cool interior and the smell of India tea; and he had felt now the nostalgic thrill of dew-wet mornings in Spring, the cherry scent, the cool clarion earth, the wet loaminess of the garden, the pungent breakfast smells and the floating snow of blossoms. He knew the inchoate sharp excitement of hot dandelions in young earth; in July, of watermelons bedded in sweet hay, inside a farmer's covered wagon; of cantaloupe and crated peaches; and the scent of orange rind, bitter-sweet, before a fire of coals. He knew the good male smell of his father's sitting-room; of the smooth worn leather sofa, with the gaping horse-hair rent; of the blistered varnished wood upon the hearth; of the heated calfskin bindings; of the flat moist plug of apple tobacco, stuck with a red flag; of wood-smoke and burnt leaves in October; of the brown tired autumn earth; of honey-suckle at night; of warm nasturtiums, of a clean ruddy farmer who comes weekly with printed butter, eggs, and milk; of fat limp underdone bacon and of coffee; of a bakery-oven in the wind; of large deep-hued string beans smoking-hot and seasoned well with salt and butter; of a room of old pine boards in which books and carpets have been stored, long closed; of Concord grapes in their long white baskets. chapter 3 92 Position of Adjectives Unlike adverbs, which often seem capable of popping up almost anywhere in a sentence, adjectives nearly always appear immediately before the noun or noun phrase that they modify. Sometimes they appear in a string of adjectives, and when they do, they appear in a set order according to category. When indefinite pronouns — such as something, someone, anybody — are modified by an adjective, the adjective comes after the pronoun: Example: Anyone capable of doing something horrible to someone nice should be punished. Something wicked this way comes. And there are certain adjectives that, in combination with certain words, are always "postpositive" (coming after the thing they modify): Example: The president elect, heir apparent to the Glitzy fortune, lives in New York proper. chapter 3 93 Degrees of Adjectives Adjectives can express degrees of modification: Gladys is a rich woman, but Josie is richer than Gladys, and Sadie is the richest woman in town. The degrees of comparison are known as the positive, the comparative, and the superlative. (Actually, only the comparative and superlative show degrees.) We use the comparative for comparing two things and the superlative for comparing three or more things. Notice that the word than frequently accompanies the comparative and the word the precedes the superlative. The inflected suffixes -er and -est suffice to form most comparatives and superlatives, although we need -ier and -iest when a two-syllable adjective ends in y (happier and happiest); otherwise we use more and most when an adjective has more than one syllable. Positive rich lovely beautiful Comparative richer lovelier more beautiful chapter 3 Superlative richest loveliest most beautiful 94 Certain adjectives have irregular forms in the comparative and superlative degrees: Irregular, Comparative and Superlative Forms good better best bad worse worst little less least much, many, some more most far further furthest Be careful not to form comparatives or superlatives of adjectives which already express an extreme of comparison — unique, for instance. Other adjectives which do not have comparative or superlative forms are: absolute impossible principal adequate inevitable stationary chief irrevocable sufficient complete main unanimous devoid manifest unavoidable entire minor unbroken fatal paramount unique final perpetual universal ideal preferable whole chapter 3 95 Premodifiers with Degrees of Adjectives Both adverbs and adjectives in their comparative and superlative forms can be accompanied by premodifiers, single words and phrases, that intensify the degree. Example: We were a lot more careful this time. He works a lot less carefully than the other jeweler in town. We like his work so much better. You'll get your watch back all the faster. The same process can be used to downplay the degree: Example: The weather this week has been somewhat better. He approaches his schoolwork a little less industriously than his brother does. And sometimes a set phrase, usually an informal noun phrase, is used for this purpose: Example: He arrived a whole lot sooner than we expected. That's a heck of a lot better. If the intensifier very accompanies the superlative, a determiner is also required: Example: She is wearing her very finest outfit for the interview. They're doing the very best they can. chapter 3 96 Occasionally, the comparative or superlative form appears with a determiner and the thing being modified is understood: Example: Of all the wines produced in Connecticut, I like this one the most. The quicker you finish this project, the better. Of the two brothers, he is by far the faster. Less versus Fewer When making a comparison between quantities we often have to make a choice between the words fewer and less. Generally, when we're talking about countable things, we use the word fewer; when we're talking about measurable quantities that we cannot count, we use the word less. "She had fewer chores, but she also had less energy." We do, however, definitely use less when referring to statistical or numerical expressions: Example: It's less than twenty miles to Dallas. He's less than six feet tall. Your essay should be a thousand words or less. We spent less than forty dollars on our trip. The town spent less than four percent of its budget on snow removal. In these situations, it's possible to regard the quantities as sums of countable measures. chapter 3 97 Taller than I / me ?? When making a comparison with "than" do we end with a subject form or object form, "taller than I/she" or "taller than me/her." The correct response is "taller than I/she." We are looking for the subject form: "He is taller than I am/she is tall." (Except we leave out the verb in the second clause, "am" or "is.") Some good writers, however, will argue that the word "than" should be allowed to function as a preposition. If we can say "He is tall like me/her," then (if "than" could be prepositional like like) we should be able to say, "He is taller than me/her." It's an interesting argument, but — for now, anyway — in formal, academic prose, use the subject form in such comparisons. We also want to be careful in a sentence such as "I like him better than she/her." The "she" would mean that you like this person better than she likes him; the "her" would mean that you like this male person better than you like that female person. (To avoid ambiguity and the slippery use of than, we could write "I like him better than she does" or "I like him better than I like her.") chapter 3 98 The Order of Adjectives in a Series It would take a linguistic philosopher to explain why we say "little brown house" and not "brown little house" or why we say "red Italian sports car" and not "Italian red sports car. " The order in which adjectives in a series sort themselves out is perplexing for people learning English as a second language. Most other languages dictate a similar order, but not necessarily the same order. It takes a lot of practice with a language before this order becomes instinctive, because the order often seems quite arbitrary (if not downright capricious). There is, however, a pattern. You will find many exceptions to the pattern in the table below, but it is definitely important to learn the pattern of adjective order if it is not part of what you naturally bring to the language. The categories in the following table can be described as follows: I. Determiners — articles and other limiters. II. Observation — postdeterminers and limiter adjectives (e.g., a real hero, a perfect idiot) and adjectives subject to subjective measure (e.g., beautiful, interesting) III. Size and Shape — adjectives subject to objective measure (e.g., wealthy, large, round) IV. Age — adjectives denoting age (e.g., young, old, new, ancient) V. Color — adjectives denoting color (e.g., red, black, pale) VI. Origin — denominal adjectives denoting source of noun (e.g., French, American, Canadian) VII. Material — denominal adjectives denoting what something is made of (e.g., woolen, metallic, wooden) VIII. Qualifier — final limiter, often regarded as part of the noun (e.g., rocking chair, hunting cabin, passenger car, book cover) chapter 3 99 THE ROYAL ORDER OF ADJECTIVES Determiner Size Shape Age a beautiful old an expensive anti que four gorgeous her our short black dilapidated delicious touring Noun car silver mirror silk roses English sheep dog wood en little enormo us Qualifier hair square several some Italian red old Material Color longstemm ed big those that Origin Observation Physical Description boxes cabin young chapter 3 American Thai players food 100 It would be folly, of course, to run more than two or three (at the most) adjectives together. Furthermore, when adjectives belong to the same class, they become what we call coordinated adjectives, and you will want to put a comma between them: the inexpensive, comfortable shoes. The rule for inserting the comma works this way: if you could have inserted a conjunction — and or but — between the two adjectives, use a comma. We could say these are "inexpensive but comfortable shoes," so we would use a comma between them (when the "but" isn't there). When you have three coordinated adjectives, separate them all with commas, but don't insert a comma between the last adjective and the noun (in spite of the temptation to do so because you often pause there): a popular, respected, and good looking student chapter 3 101 Collective Adjectives When the definite article, the, is combined with an adjective describing a class or group of people, the resulting phrase can act as a noun: the poor, the rich, the oppressed, the homeless, the lonely, the unlettered, the unwashed, the gathered, the dear departed. The difference between a collective noun (which is usually regarded as singular but which can be plural in certain contexts) and a collective adjective is that the latter is always plural and requires a plural verb: Example: The rural poor have been ignored by the media. The rich of Connecticut are responsible. The elderly are beginning to demand their rights. The young at heart are always a joy to be around. chapter 3 102 Adjectival Opposites The opposite or the negative aspect of an adjective can be formed in a number of ways. One way, of course, is to find an adjective to mean the opposite — an antonym. The opposite of beautiful is ugly, the opposite of tall is short. A thesaurus can help you find an appropriate opposite. Another way to form the opposite of an adjective is with a number of prefixes. The opposite of fortunate is unfortunate, the opposite of prudent is imprudent, the opposite of considerate is inconsiderate, the opposite of honorable is dishonorable, the opposite of alcoholic is nonalcoholic, the opposite of being properly filed is misfiled. The meaning itself can be tricky; for instance, flammable and inflammable mean the same thing. A third means for creating the opposite of an adjective is to combine it with less or least to create a comparison which points in the opposite direction. It is kinder to say that "This is the least beautiful city in the state." than it is to say that "This is the ugliest city in the state." (It also has a slightly different meaning.) A candidate for a job can still be worthy and yet be "less worthy of consideration" than another candidate. It's probably not a good idea to use this construction with an adjective that is already a negative: "He is less unlucky than his brother," although that is not the same thing as saying he is luckier than his brother. Use the comparative less when the comparison is between two things or people; use the superlative least when the comparison is among many things or people. My mother is less patient than my father. Of all the new sitcoms, this is my least favorite show. chapter 3 103 Adjectives with –ing or –ed endings Adjectives that are really participles, verb forms with -ing and -ed endings, can be troublesome for some students. It is one thing to be a frightened child; it is an altogether different matter to be a frightening child. Do you want to go up to your professor after class and say that you are confused or that you are confusing? Generally, the -ed ending means that the noun so described ("you") has a passive relationship with something — something (the subject matter, the presentation) has bewildered you and you are confused. The -ing ending means that the noun described has a more active role — you are not making any sense so you are confusing (to others, including your professor). The -ed ending modifiers are often accompanied by prepositions (these are not the only choices): We were amazed at all the circus animals. We were amused by the clowns. We were annoyed by the elephants. We were bored by the ringmaster. We were confused by the noise. We were disappointed by the motorcycle daredevils. We were disappointed in their performance. We were embarrassed by my brother. We were exhausted from all the excitement. We were excited by the lion-tamer. chapter 3 104 We were excited about the high-wire act, too. We were frightened by the lions. We were introduced to the ringmaster. We were interested in the tent. We were irritated by the heat. We were opposed to leaving early. We were satisfied with the circus. We were shocked at the level of noise under the big tent. We were surprised by the fans' response. We were surprised at their indifference. We were tired of all the lights after a while. We were worried about the traffic leaving the parking lot. Many adjectives in English are derived from verbs. Adjectives based on active verbs are formed with –ing. Adjectives based on passive verbs are formed with –ed (or with the past-participle forms of irregular verbs). chapter 3 105 Adjectives with –ing Adjectives with –ing are commonly used with objects, materials, or systems designed to perform a certain activity: a drilling platform cleaning agents a cooling tower a cataloging system polarizing a marketing plan They also occur with objects or materials that act or produce an action by themselves: a rotating star ionizing radiation a bleeding ulcer superconducting metals Adjectives with –ed Adjectives with –ed describe an object or material to which something has been done: a labeled test tube an exploded view a machined finish distilled water chapter 3 106 They also describe inherent attributes or characteristics that may or may not imply that a process has been undergone: a colored liquid an inherited characteristic a disc-shaped cell chlorinated hydrocarbons Adjectives with both –ing and –ed endings Adjectives usually occur exclusively with one ending or the other unless they are derived from process verbs. However, a few adjectives occur with both endings: a polishing machine = a machine that polishes a polished machine = a machine that somebody has polished a connecting rod = a rod that connects a piston to the crankshaft a connected rod = a rod that somebody has connected Exercise: Write the correct –ing or –ed adjective form of the verbs. 1. The (build) ________ code states that the foundation of this building must be 25 ft deep. 2. An aneroid barometer is based on an (evacuate) ________ container. 3. Many display devices use light-(emit) _______ diodes. 4. The (grind) _______ teeth of modern orangutans use a mortar-and-pestle (chew) ______ method. 5. A weather satellite supplies (detail) _________ meteorological data. 6. The (underlie) ________ principle of fractal-modeled physical processes is still not understood. chapter 3 107 7. A new cholesterol-(lower) ________ drug has been found to reduce heart disease. 8. Some (inject) ________ medications cause serious side effects. 9. Oil is usually found in (stratify) ________ rock formations. 10. The fluctuation was due to a (sample) _______ error rather than to a significant anomaly. Adjectives formed from process verbs Adjectives formed from verbs indicating a process have a slightly different meaning that is related more closely to verb tense. The –ing adjective indicates an action in process Whereas the –ed adjective indicates a completed action: a developing cell = a cell in the process of developing a developed cell = a mature cell that no longer grows melting snow = snow in the process of melting melted snow = snow that has melted and become liquid Exercise: Write the correct –ing or –ed adjective form of the verbs. 1. A (grow) _______ plant needs light, minerals, and moisture. 2. A (grow) _______ man weighs an average of 70 kilograms. 3. Space travel requires the application of (advance) ________ mathematics. 4. An (advance) ________ glacier grinds down the rocks in its path. 5. The (infect) ________ virus has still not been identified. 6. (Infect) ________ wounds must be cleaned with a germicidal solution. chapter 3 108 7. Rocks use (compress) _________ fuel. 8. Diamond and oil are the products of the (compress) _________ action of millions of tons of rock over time. 9. (Oxygenate) _________ blood flows to the left auricle of the heart. 10. The (oxygenate) ________ process takes place in the lungs. Adjective compounds An adjective compound is an adjective that consists of two or more words connected by a hyphen. a small car factory = a car factory that is small a small-car factory = a factory that makes small cars the red star spectrogram = the star spectrogram that happens to be red the red-star spectrogram = the spectrogram of a red star productive time estimates = time estimates that are productive or useful productive-time estimates = estimates of productive time as compared with nonproductive time Adjective compounds with a corresponding hyphenated form are more common. They express several relationships. chapter 3 109 1. 2. 3. 4. Measurement a three-meter cable (the cable is three meters long) a 200-horsepower motor (the motor produces 200 horsepower) a 110-volt outlet (the outlet delivers 110 volts) Two substances an oil-water suspension (the suspension contains oil and water) an O2-NO2 mixture (the mixture consists of oxygen and nitrous oxide) a copper-constantan thermocouple (the thermocouple is made of copper and constantan) Attributes a U-shaped tube (the tube has a U shape) a five-sided polygon (the polygon has five sides) a flat-headed screw (the screw has a flat head) A verb-object relationship sulfur-containing additives (the additives contain sulfur) all-inclusive rules (the rules include all or everything) a self-regulating system (the system regulates itself) CO2-generating bacteria (the bacteria generate CO2) a time-consuming method (the method consumes time) a cholesterol-blocked artery (the artery is blocked by cholesterol) chapter 3 110 5. A verb-adverb relationship a widely-used substance (the substance is used widely) a fully-developed program (the program is developed fully) a little-known region (the region is not known well) 6. Combinations a fifty-cycle, high-pass filter a thin-film, metal-base transistor a word-identity and card-location code Exercise: Make the following phrases into adjective compounds. 1. the highway is 5000 kilometers long 2. a reaction is induced by drugs 3. the complex contains copper and ammonia 4. an artery has thick walls 5. this method is used widely 6. a figure has three sides 7. the sandstone bears oil 8. the truck weighs five tons 9. chemicals are constructed in synthetic manner 10. the city air is free of smoke and low in particulates chapter 3 111 3.2 Adverbs Adverbs are words that modify: 1. a verb (He drove slowly. — How did he drive?) 2. an adjective (He drove a very fast car. — How fast was his car?) 3. another adverb (She moved quite slowly down the aisle. — How slowly did she move?) As we will see, adverbs often tell when, where, why, or under what conditions something happens or happened. Adverbs frequently end in -ly; however, many words and phrases not ending in -ly serve an adverbial function and an -ly ending is not a guarantee that a word is an adverb. The words lovely, lonely, motherly, friendly, neighborly, for instance, are adjectives: That lovely woman lives in a friendly neighborhood. If a group of words containing a subject and verb acts as an adverb (modifying the verb of a sentence), it is called an Adverb Clause: When this class is over, we're going to the movies. When a group of words not containing a subject and verb acts as an adverb, it is called an adverbial phrase. Prepositional phrases frequently have adverbial functions (telling place and time, modifying the verb): He went to the movies. She works on holidays. They lived in Canada during the war. chapter 3 112 And Infinitive phrases can act as adverbs (usually telling why): She hurried to the mainland to see her brother. The senator ran to catch the bus. But there are other kinds of adverbial phrases: He calls his mother as often as possible. Adverbs can modify adjectives, but an adjective cannot modify an adverb. Thus we would say that "the students showed a really wonderful attitude" and that "the students showed a wonderfully casual attitude" and that "my professor is really tall, but not "He ran real fast." Like adjectives, adverbs can have comparative and superlative forms to show degree. Walk faster if you want to keep up with me. The student who reads fastest will finish first. We often use more and most, less and least to show degree with adverbs: With sneakers on, she could move more quickly among the patients. The flowers were the most beautifully arranged creations I've ever seen. She worked less confidently after her accident. That was the least skillfully done performance I've seen in years. chapter 3 113 The as — as construction can be used to create adverbs that express sameness or equality: He can't run as fast as his sister. A handful of adverbs have two forms, one that ends in -ly and one that doesn't. In certain cases, the two forms have different meanings: He arrived late. Lately, he couldn't seem to be on time for anything. The weather is bad. She sings badly. (not good) She wants to go badly. (urgently) In most cases, however, the form without the -ly ending should be reserved for casual situations: She certainly drives slow in that old Buick of hers. He did wrong by her. He spoke sharp, quick, and to the point. Adverbs often function as intensifiers, conveying a greater or lesser emphasis to something. Intensifiers are said to have three different functions: they can emphasize, amplify, or downtone. Here are some examples: chapter 3 114 •Emphasizers: I really don't believe him. He literally wrecked his mother's car. She simply ignored me. They're going to be late, for sure. •Amplifiers: The teacher completely rejected her proposal. I absolutely refuse to attend any more faculty meetings. They heartily endorsed the new restaurant. I so wanted to go with them. We know this city well. •Downtoners: I kind of like this college. Joe sort of felt betrayed by his sister. His mother mildly disapproved his actions. We can improve on this to some extent. The boss almost quit after that. The school was all but ruined by the storm. chapter 3 115 Kinds of Adverbs Adverbs of Manner She moved slowly and spoke quietly. Adverbs of Place She has lived on the island all her life. She still lives there now. Adverbs of Frequency She takes the boat to the mainland every day. She often goes by herself. Adverbs of Time She tries to get back before dark. It's starting to get dark now. She finished her tea first. She left early. Adverbs of Purpose She drives her boat slowly to avoid hitting the rocks. She shops in several stores to get the best buys. chapter 3 116 Positions of Adverbs One of the hallmarks of adverbs is their ability to move around in a sentence. Adverbs of manner are particularly flexible in this regard. Solemnly the minister addressed her congregation. The minister solemnly addressed her congregation. The minister addressed her congregation solemnly. The following adverbs of frequency appear in various points in these sentences: Before the main verb: I never get up before nine o'clock. Between the auxiliary verb and the main verb: I have rarely written to my brother without a good reason. Before the verb used to: I always used to see him at his summer home. Indefinite adverbs of time can appear either before the verb or between the auxiliary and the main verb: He finally showed up for batting practice. She has recently retired. chapter 3 117 THE ROYAL ORDER OF ADVERBS Verb Manner Place Frequency Time Beth Swims enthusiastically in the pool every morning before dawn Dad walks John naps impatiently into town Purpose to keep in shape every afternoon before supper to get a newspaper in his room every morning chapter 3 before lunch 118 More Notes on Adverb Order As a general principle, shorter adverbial phrases precede longer adverbial phrases, regardless of content. In the following sentence, an adverb of time precedes an adverb of frequency because it is shorter (and simpler): Dad takes a brisk walk before breakfast every day of his life. A second principle: among similar adverbial phrases of kind (manner, place, frequency, etc.), the more specific adverbial phrase comes first: My grandmother was born in a sod house on the plains of northern Nebraska. She promised to meet him for lunch next Tuesday. Bringing an adverbial modifier to the beginning of the sentence can place special emphasis on that modifier. This is particularly useful with adverbs of manner: Slowly, ever so carefully, Jesse filled the coffee cup up to the brim, even above the brim. Occasionally, but only occasionally, one of these lemons will get by the inspectors. chapter 3 119 Adjuncts, Disjuncts, and Conjuncts Regardless of its position, an adverb is often neatly integrated into the flow of a sentence. When this is true, as it almost always is, the adverb is called an adjunct. When the adverb does not fit into the flow of the clause, it is called a disjunct or a conjunct and is often set off by a comma or set of commas. A disjunct frequently acts as a kind of evaluation of the rest of the sentence. Although it usually modifies the verb, we could say that it modifies the entire clause, too. Notice how "too" is a disjunct in the sentence immediately before this one; that same word can also serve as an adjunct adverbial modifier: It's too hot to play outside. Here are two more disjunctive adverbs: Frankly, Martha, I don't give a damn. Fortunately, no one was hurt. Conjuncts, on the other hand, serve a connector function within the flow of the text, signaling a transition between ideas. If they start smoking those awful cigars, then I'm not staying. We've told the landlord about this ceiling again and again, and yet he's done nothing to fix it. At the extreme edge of this category, we have the purely conjunctive device known as the conjunctive adverb (often called the adverbial conjunction): Jose has spent years preparing for this event; nevertheless, he's the most nervous person here. chapter 3 120 Some Special Cases The adverbs enough and not enough usually take a postmodifier position: Is that music loud enough? These shoes are not big enough. In a roomful of elderly people, you must remember to speak loudly enough. Notice, though, that when enough functions as an adjective, it can come before the noun: Did she give us enough time? The adverb enough is often followed by an infinitive: She didn't run fast enough to win. The adverb too comes before adjectives and other adverbs: She ran too fast. She works too quickly. If too comes after the adverb it is probably a disjunct (meaning also) and is usually set off with a comma: Yasmin works hard. She works quickly, too. The adverb too is often followed by an infinitive: She runs too slowly to enter this race. Another common construction with the adverb too is too followed by a prepositional phrase — for + the object of the preposition — followed by an infinitive: This milk is too hot for a baby to drink. chapter 3 121 Relative Adverbs Adjectival clauses are sometimes introduced by what are called the relative adverbs: where, when, and why. Although the entire clause is adjectival and will modify a noun, the relative word itself fulfills an adverbial function (modifying a verb within its own clause). The relative adverb where will begin a clause that modifies a noun of place: My entire family now worships in the church where my great grandfather used to be minister. The relative pronoun "where" modifies the verb "used to be" (which makes it adverbial), but the entire clause ("where my great grandfather used to be minister") modifies the word "church." A when clause will modify nouns of time: My favorite month is always February, when we celebrate Valentine's Day and Presidents' Day. And a why clause will modify the noun reason: Do you know the reason why Isabel isn't in class today? We sometimes leave out the relative adverb in such clauses, and many writers prefer "that" to "why" in a clause referring to "reason": Do you know the reason why Isabel isn't in class today? I always look forward to the day when we begin our summer vacation. I know the reason that men like motorcycles. chapter 3 122 Viewpoint, Focus, and Negative Adverbs A viewpoint adverb generally comes after a noun and is related to an adjective that precedes that noun: A successful athletic team is often a good team scholastically. Investing all our money in snowmobiles was probably not a sound idea financially. You will sometimes hear a phrase like "scholastically speaking" or "financially speaking" in these circumstances, but the word "speaking" is seldom necessary. A focus adverb indicates that what is being communicated is limited to the part that is focused; a focus adverb will tend either to limit the sense of the sentence ("He got an A just for attending the class.") or to act as an additive ("He got an A in addition to being published." Although negative constructions like the words "not" and "never" are usually found embedded within a verb string — "He has never been much help to his mother." — they are technically not part of the verb; they are, indeed, adverbs. However, a so-called negative adverb creates a negative meaning in a sentence without the use of the usual no/not/neither/nor/never constructions: He seldom visits his parents. She hardly eats anything since the accident. After her long and tedious lectures, rarely was anyone awake. chapter 3 123 Chapter 4. Verbs 4.1 Major tense distinctions in technical writing Exercise: Fill in the blanks with the most appropriate form of verbs. 1. A small protein molecule _______ (have) a molecular weight of about 10,000. 2. Five hundred pounds ______ (be) the maximum weight that this rope can support. 3. An astronomer _______ (observe) the universe through optical and radio telescope. 4. Technology _______ (bring) problems as well as benefits to humankind. Since Henry Ford _______ (begin) mass-producing automobiles in 1908, they ______ (provide) us with a cheap and convenient means of transportation. However, they ________ (also bring) us traffic jams and air pollution. A technological development that ________ (change) our lives as much as the automobile ______ (be) the personal computer. Since the 1980s, personal computers _______ (become) common in homes, schools, and businesses, and just as automobiles ______ (bring) unexpected problems, so ______ (have) personal computers. 5. Solar-plant engineers hope that in ten years photovoltaic technology _____ (be) cost effective. 6. In 1610, Galileo proved that Copernicus _______ (be) correct when he _____ (state) in 1543 that the earth ______ (move) on its own axis. 7. Before the discovery of oxygen, many scientists thought that when a substance ______ (burn), its “phlogiston” _______ (escape) into the air. chapter 4 124 The simple present tense In formal technical writing, the simple present tense is used primarily to express “timeless” generalization, i.e., general statements which do not specify any particular time frame. Example: Water boils at 373 K. I recommend that we continue to use the IBM computers. Even for events occurred in the past, the simple present tense can be used occasionally to indicate a generalization or fact that is not restricted to the past or to the future. Example: The blood test was carried out last week. And the result proves that the suspect is innocent. The study shows that there is a potential market in Taiwan. chapter 4 125 The present continuous tense The present continuous tense is used to describe actions that are actually taking place at the present time and are temporary. Example: The sun is shining. (at this moment, temporarily) The newlyweds are living with her parents. (at the present time, temporarily) She is smoking. (She’s smoking a cigarette at this moment.) Compare the meaning of the sentences above with the meaning of these sentences with verbs in the simple present tense: The sun shines 360 days a year in Miami. (habitual action, every day) The newlyweds live with her parents. (permanently) She smokes. (It’s her habit.) chapter 4 126 Present perfect tense Exercise: Use the correct verb tenses in the following paragraph. The Computer Revolution Technology brings problems as well as benefits to humankind. Since Henry Ford ______(begin) mass-producing automobiles in 1908, they _______ (provide) us with a cheap and convenient means of transportation. However, they _______ (also bring) us traffic jams and air pollution. A technological development that ______ (change) our lives as much as the automobiles is the personal computer. Since the 1980s, personal computers _______ (become) common in houses, schools, and businesses, and just as automobiles ________ (bring) unexpected problems, so _______ (have) personal computers. In addition to problems in communication, computer _______ (also cause) problems in business. They ______ (create) excellent opportunities for computerized crime. Computer hackers ______ (use) their skills to obtain secret business information and to steal money. In addition, banks ______ (worry) that hackers ______ (learn) how to transfer money out of customers’ account into their own. “So far, we ______ (are able) to stay one step ahead of the hackers in this particular game,” said a bank spokesperson, “but security ______ (be) never one hundred percent in any business.” chapter 4 127 The present perfect tense links the past with the present. Use it when the action began in the past and is still continuing in the present or when it is important in some way to the present in the mind of the speakers. Example: The computer age has improved our lives in numerous ways. (This action began in the past and is still happening.) I have never used a computer. (…, but I might still not use one.) The present perfect is also frequently used for repeated actions in the past. Example: There have been several cases of credit card theft via computer. (Repeated action in the past.) The time words “since” and “yet” require the present perfect tense. When “since” is a subordinate, use the present perfect in the independent clause (not in the dependent clause that starts with “since”. Example: Since Henry Ford began mass-producing automobiles in 1908, they have provided us with a cheap and convenient means of transportation. chapter 4 128 When “since” is a preposition, use the present perfect in the same clause. Example: Since the 1980s, personal computer have become common in homes, schools, and businesses. Also, use the present perfect in any clause when “yet” is a time word. Do not confuse the time word “yet” with the coordinating conjunction “yet”. Example: Time word: The lack of censorship in cyberspace is another problem that no one has solved yet. Coordinating conjunction: Computers are useful tools, yet they can cause many problems. Present perfect vs. Simple past tense The simple past tense is the verb form used for an action that began in the past and was completed in the past. The present perfect is used for an action that began in the past but is still happening or is still influencing the present. For example, in the review of a technical report, single isolated studies are usually referred to in the simple past tense. Example: Newton found that … chapter 4 129 whereas multiple studies, suggesting an on-going sequence of studies, are usually referred to in the present perfect tense. Example: Pierce et al., and other researchers have reported that … Simple Past I lived in Hawaii for three years. (I don’t live there now.) Present Perfect I have lived in Hawaii for three years. (I moved there three years ago, and I am still living there.) She lived a happy life. (She is dead.) She has lived a happy life. (She is still living.) They got married in 1995. (Their wedding was in 1995.) They have been married since 1995. (They are still married.) They were married for a year. (They aren’t married now.) They have been married for a year. (They are still married.) chapter 4 130 Exercise: Van Ng and his family _______ (leave) Vietnam in 1988. They ______ (wait) in a refugee camp in Thailand for six months until they ______ (receive) permission to enter the U. S. Now Van and his family _____ (live) in Texas. They _____ (live) there since 1995. Before that, they _____(live) in Minnesota, but it ______ (be) too cold there, so they ______ (move). Van’s father ______ (not find) a job yet. When they _____ (be) in Minnesota, he ______ (work) on a dairy farm. Van and his brothers ______ (study) English at a special school for refugees in Minnesota. Since last year, however, they ______ (attend) the local school with American children. Van’s older brother is the only one who doesn’t go to school because he ______ (graduate) two years ago. A big problem for the Ng family when they first ______ (come) to America ______ (be) the food; they ______ (not like) it. At first, Mrs. Ng ______ (cook) only Vietnamese food for her family. When they ______ (move) to Texas, however, she ______ (become) friends with a Mexican neighbor. Her new friend ______ (teach) her how to prepare spicy Mexican food, and chili con carne ______ (be) a family favorite ever since then. However, they _____ (not learn) to enjoy American hamburgers yet. Although the Ngs ______ (live) in the United States for more than six years, they _______ (not give up) hope of returning to their country. chapter 4 131 Exercise: Write two or three paragraphs about yourself. In one paragraph, write about your education, both in the past and now. When did you start school? How many schools have you attended? When did you attend each school? What classes have you studied? How long have you been/were you in high school? How long have you attended your present school? How many years ago did you finish college? What did you learn? 1. You might write sentences like the following: I started school when I was five years old. I have been a student for seventeen years now... 2. In another paragraph, write about any jobs or work experience you have had in the past. Last year, I worked for my father in his business. 3. In another paragraph, write about what you have always liked or hated to do. I have always loved to eat. The kitchen has always been my favorite room… I have always hated to do homework. When my teacher gave us… chapter 4 132 Sequence of tense When a verb occurs in either an adverbial clause of time or a noun clause, the verb in the main sentence acts like a “magnet” on the verb(s) in the clause, “pulling” the clause verb into the same general tense. This effect is called “sequence of tense”. Example: Adverbial clause of time: High tides occur when the ocean are drawn toward the moon. Little was known about microorganisms before Jansen invented the microscope. Noun clause: The ancient Greeks were aware that rubbing amber would electrify it. The report stated that the elephant-seal population was increasing. Adverbial clause and noun clause combined: Edison tested many heat-resistant materials until he discovered that a simple cotton thread was an excellent filament for an electric light bulb. Only when an adverbial phrase contains the word “since” can a past verb be used when the main verb is in a present tense: The computer has worked perfectly since it was repaired last week. The universe has been expanding since it began explosively 15 billion years ago. chapter 4 133 Exercise: 1. 2. 3. 4. 5. 6. 7. 8. 9. An earthquake occurs when sufficient strain _______ (develop) between adjacent rock masses. Berzelius, a Swedish chemist, discovered that when selenium ______ (place) in light, it ______ (conduct) electricity. Solar-plant engineers hope that in ten years photovoltaic technology _______ (be) cost-efficient. A fire burns until all combustible material _______ (consume). Synthetic plastics have replaced many traditional materials since the phenol plastic Bakelite _______ (develop) in 1909. Fleming discovered penicillin while he ______ (work) with the staphylococcus bacteria. The process of electroplating is based on the principle that certain liquids _______ (ionize) when an electric current ______ (pass) through them. In 1610, Galileo proved that Copernicus ______ (be) correct when he ______ (state) in 1543 that the earth ______ (move) on its own axis. Congestive heart failure is a syndrome that _______ (result) when the ventricles _____ (fail) to pump sufficient blood to meet the body’s needs. chapter 4 134 Sequence of tense with facts An exception to the sequence-of-tenses rule occurs with noun clauses in scientific writing. If the clause expresses a fact or an activity that is relatively permanent, it is written in the simple present tense (like most facts), even if the main verb is in the past. Example: Magellan proved that the earth is round. Watson and Crick discovered that the DNA molecule has the shape of a double helix. In this case, the past main verb cannot be a verb that expresses simply a personal idea (e.g., thought, believed, guessed). Incorrect: Magellan thought that the earth is round. Magellan believed that the earth is round. Correct: Magellan thought that the earth was round. Magellan believed that the earth was round. chapter 4 135 Exercise: 1. Theoretical science began when the Greeks ______ (start) to ask question about things _____ (make) of and where they ______ (come) from. 2. Ptolemy believed that the sun _____ (revolve) around the sun. 3. Ptolemy did not realize that the earth ______ (revolve) around the sun. 4. Vesalius named every bone, every muscle, and most of the blood vessels in the human body, but he did not know how the body ______ (function). 5. Johannes Kepler was the first to show how a planet ______ (move). 6. Before the discovery of oxygen, many scientists thought that when a substance _____ (burn), its “phlogiston” ______ (escape) into the air. 7. Jules Verne, a nineteenth-century science-fiction writer, imagined that a rocketship ______ (can fly) from the earth to the moon. 8. When mendel’s 1866 report ______ (rediscover) in 1900, biologists found that Mendel _____ (make) many important discoveries concerning heredity. 9. Chairman Eijkman demonstrated that a shortage of Vitamin B1 over a long time _____ (can cause) the nerve disease called beriberi. 10. Hideki Yukawa proposed a theory that _______ (account for) the type and magnitude of forces that _____ (hold) the atomic nucleus together. chapter 4 136 Conditional verb Forms If I had a hammer, I'd hammer in the morning, I'd hammer in the evening, all over this land. I'd hammer out danger, I'd hammer out warning, I'd hammer out love between my brothers and my sisters Oh, oh, all over this land. If I had a bell, I'd ring it in the morning, I'd ring it in the evening, all over this land. I'd ring out danger, I'd ring out warning, I'd ring out love between my brothers and my sisters Oh, oh, all over this land. The grammar of the lyrics uses what is called the conditional. The writer expresses an action or an idea (hammering out danger and warning and love) that is dependent on a condition, on something that is only imagined (having a hammer or a bell). In this situation, the lyricist imagines what he would do if he "had a hammer" — now, in the present. He might also have imagined what he would have done if he "had had a hammer," in the past, prior to something else happening: "If I had had a hammer, I would have hammered a warning." chapter 4 137 The conditional is possible also in the future tense: "If I have a hammer tomorrow, I might hammer out warning. OR . . . I will hammer out warning." OR "If I were to have a hammer tomorrow, I would hammer out warning." And, finally, he could imagine what is called the habitual present conditional: "If/when I have a hammer, I hammer out warning." [I do it all the time, whenever I have a hammer.] The Factual versus the Unreal or Hypothetical In expressing a conditional situation, we must be able to distinguish between what is a factual statement and what is a hypothetical statement. (Other terms for hypothetical could be unreal, imagined, wished for, only possible, etc.) For instance, if we say "The dog is always happy when Dad stays home," that's a simple statement of present habitual fact. A general truth is expressed in the same way: "If the sun shines all day, it gets hot." Statements of habitual fact can also be made in the past: "If we ate out at all, it was always in a cheap restaurant." chapter 4 138 And conditional or hypothetical statements can be made about the future: "I will give you a call, if I fly to Phoenix tomorrow. (In the future, we could combine the base form of the verb ("give," in this case) with other modal verbs: may, might, could.) HYPOTHETICAL STATEMENTS When we express the hypothetical in English in the present tense, we end up using the past tense in an interesting way. If you liked tennis, we could go play on the new courts. (Instead of could, we could have used would or might in that sentence.) The speaker of that sentence is not talking about something in the past tense, even though he uses the past tense "liked." The speaker implies, in fact, that you don't like to play tennis (in the present), so there's no point, now, in going to the new tennis courts. When we use the hypothetical in this conditional mode, we accommodate our need to speculate on how things could have been different, how we wish things were different, how we imagine that things could be different in the future, etc. In order to express the unreal, the hypothetical, the speculative, or imagined (all those being the same in this case), English has adopted an interesting habit of moving time one step backward. Two verbs are involved: one in the clause stating the condition (the "if" clause) and one in the result clause. Watch how the verbs change. chapter 4 139 If the hypothetical result is in the future, we put the verb in the condition clause one step back — into the present: If the Bulls win the game tomorrow, they will be champs again. For present unreal events, we put the verb in the condition clause one step back — into the past: If the Bulls won another championship, Roberto would drive into Chicago for the celebration. I wish I had tickets. If they were available anywhere, I would pay any price for them. If he were a good friend, he would buy them for me. Note that wishing is always an unreal condition. Note, too, that the verb to be uses the form were in an unreal condition. More about this in a moment. For past unreal events — things that didn't happen, but we can imagine — we put the verb in the condition clause a further step back — into the past perfect: If the Pacers had won, Aunt Glad would have been rich. If she had bet that much money on the Bulls, she and Uncle Chester could have retired. I wish I had lived in Los Angeles when the Lakers had Magic Johnson. If I had known you were coming, I would have baked a cake. chapter 4 140 In this last sentence, note the conditional clause in the past perfect (had known) and the result clause that uses the conditional modal + have + the past participle of the main verb (would have baked). Some writers seem to think that the subjunctive mood is disappearing from English, but that's probably not true. We use the subjunctive all the time to accommodate this human urge to express possibility, the hypothetical, the imagined. Frequently, conditional expressions require that we use were where we would otherwise have used another form of to be. The switch to were is not the only manifestation of the subjunctive in expressing the conditional, but it is the most common. If my brother were my boss, I wouldn't have a job today. If I were to lose my job, I wouldn't be able to pay my bills. [Notice how this is more uncertain than "If I lose my job, I won't be able to pay my bills."] If I were eight feet tall, I'd be one heck of a basketball player. [The subjunctive is sometimes to express purely imaginary situation.] If I should grow to be eight feet tall, I'd be a great basketball player. [This statement seems even more imaginary and unlikely.] chapter 4 141 Future Conditionals versus Hypothetical Conditionals When we want to predict something conditional about the future (what we think might happen), we can use the present tense in the if clause and will or be going + the base form of the verb in the result clause. If Jeffrey grows any taller, the basketball coach is going to recruit him for the team. If he doesn't grow more, the coach will ignore him. On the other hand, the hypothetical conditional allows us to express quite unlikely situations or situations that are downright impossible. If I boxed against Evander Holyfield, he would kill me. If my dad had been seven feet tall instead of less than six feet tall, he would have been a great athlete. Other Forms of Conditional Statements The conditional can also be signaled by means of a subject-verb inversion. This inversion replaces the word "if"; it is inappropriate to use both the word "if" and the subject-verb inversion in the same sentence. Were Judith a better student, she would have a better relationship with her instructors. Had Judith studied harder last fall, she would not have to take so many courses this spring. chapter 4 142 Various Tenses in the Conditional The following tables divide the uses of the conditional into three types, according to the time expressed in the if clause: (1) true in the present or future or possibly true in the future; (2) untrue or contrary to fact in the present; or (3) untrue or contrary to fact in the past. Notice the one step backward in time in the condition clause. (1) true in the present or future or possibly true in the future True as habit or fact If clause Independent clause If + subject + present tense subject + present tense If Judith works hard, she gets good grades. True as one-time future event If + subject + present tense subject + future tense If Judith hands in her paper she'll probably get an A. early tomorrow, Possibly true in the future If + subject + present tense subject + modal + base form If Judith hands in her paper she may/might/could/should early tomorrow, get an A. chapter 4 143 (2) Untrue in the present If clause If + subject + past tense If Judith worked this hard in all her courses, If + subject + to be verb If Judith were president of her class, (3) Untrue in the past If clause If + subject + past perfect tense If Judith had worked this hard in all her courses, chapter 4 Independent clause subject + would/could/might + simple form of verb she would/could/might get on the Dean's List. subject + would/could/might + simple form of verb she could work to reform the grading policy. Independent clause subject + modal + have + past participle she would not have failed this semester. 144 Exercise: 1. My brother is only five feet tall. If he ______ (was, is, were) a foot taller, he would be a great basketball player. 2. Tashonda graduated from college last spring. If she ____________ (was not graduated, is graduating, had not graduated), I think her mother would have told her to leave the house. 3. I am terribly afraid of heights. If I _____________ (climb, climbed) that tall tree in the front yard, I would die. 4. Agha Kahndu is a very smart lad. If he ________ (continues, continued, will continue) to work hard, he is going to be the class valedictorian. 5. This is a perfect spring day. If it __________ (rains, rained, will rain), I would stay home and study. 6. If I _______ (have, had, will have) enough money, I would get my brother's guitar out of the pawnshop for him. 7. My brother pawned his guitar to pay his rent. If only I _______ (had had, would have had) enough money, I would have paid his rent for him. 8. Josie is a lousy cook. If Josie __________ (were to cook, cooks, cooked) her lasagna for her fiance, he would get sick and not marry her. chapter 4 145 4.2 Passive and active voices Exercise: Should the following sentences be written in active or passive voice? (active) People speak English in London. (passive) English is spoken in London. Exercise: Choose the correct active or passive form of the verb. 1. The earthquake ________ (occur) on April 18, 1906. 2. X-ray ______ (discover) by Roentgen in 1895. 3. Heating the sample ______ (result) in the generation of oxygen gas. 4. Evidence that the whole universe rotates ______ (present) at the symposium last week. 5. Weather forecasters claim that the weather ______ (improve) next year. 6. A microscope _________ (usually compose) of an object, a specimen stage, and a light source. 7. Thanks to satellite photographs, the earth’s aurora _____ (show) to be nearly round. About one third of all verbs in scientific writing occur in the passive form. The passive is a grammatical structure that allows the object of a verb to be placed in the subject position. Why do we need to put the object in the subject position? The subject is the strongest position in an English sentence. Therefore, if a weak noun – one with little information or one that is obvious to the readers - is wasted. chapter 4 146 Look at this active sentence: People speak English in London. (subject) (object) This sentence is grammatically correct, but the subject is weak because we know that only people speak languages. The subject is “people” which is a weak noun, and the strong position is wasted. Look at the passive sentence: English is spoken (by people) in London. The noun “English” is a strong noun and is now placed in the subject position. Note that the weak noun “people” can be neglected since it gives little information. The forms of the passive in five verb tenses: 1. Simple present: English is spoken in London. 2. Simple past: English was spoken in London in the 1400s. 3. Simple future: English will be spoken in London forever. 4. Present perfect: English has been spoken in London for years. 5. Present continuous: English is being spoken in London right now. chapter 4 147 Passive structures with by-agents Approximately 80 % of all passive sentences in English do not include the active subject. In the remaining 20 %, many active subjects are included in a by-phrases. The object of the preposition by is called a by-agent. A passive sentence can sometimes give us useful information by answering the question By whom? Or By what? Example: This report was requested by the Lightman Chemical Company. Decayed teeth are removed by dentists. The moon is held in orbit by the earth’s gravity. Food is digested by enzymes in the stomach. A second reason to use the passive verb form is to keep the more relevant noun phrases in the subject position. For example, in a paragraph about the different devices a chemical engineer uses, the sentence might occur: The chemical engineers use heat exchangers, venturi meters, and other devices to control the temperature and pressure of fluids. However, in a paragraph about heat exchangers, this sentence might occur: Heat exchangers are used (by chemical engineers) to control the temperature of a fluid. chapter 4 148 In other words, we usually put the main topic of a paragraph in the strong subject position. Exercise: Rewrite the following paragraph, removing the object to the subject position if necessary, using pronouns to avoid redundancy where possible, and delete any unnecessary by-phrases. Some Uses of Plants A plant is a living organism. Different parts, each with particular purposes or functions, make up the plant. Some parts of the plant may be removed without harming it. Food is stored in the roots of plants such as beets, carrots, and potatoes. Other plants are able to take nitrogen from the air and add it to the soil. Scientists call these plants legumes. If they are plowed under, they make the soil more fertile. chapter 4 149 Answer: A plant is a living organism. It is made up by different parts, each with particular purposes or functions. Some parts of the plant may be removed without harming it. The roots of plants such as beets, carrots, and potatoes store food. Other plants are able to take nitrogen from the air and add it to the soil. These plants are called legumes. The soil under these plants can be made more fertile if it is plowed. How-agents Agents can also be determined by asking the question How? The main difference between a by-agent and a how-agent is that a how-agent indicates purpose, intent, or a desired goal, whereas a by-agent simply indicates that something happened. Example: (1) The man was killed by a stone. (by-agent) (2) The man was killed with a stone. (how-agent) In sentence (1), we understand that the man was killed because a stone fell, or he fell on a stone and hit his head. The emphasis is on the stone as the cause of death. In sentence (2), we understand that the man was killed by another person using a stone as a weapon. Howagent are often attached to passive sentences. They are indicated by the prepositions by, with, and by means of. Notice that by occurs in both by-agents and how-agents. chapter 4 150 by When used with a how-agent, by must be accompanied by (1) the zero article () plus a singular countable or uncountable noun, or (2) a V + ing phrase. PASSIVE ACTIVE The equipment was delivered by truck. The equipment came by truck. A wind generator is powered by wind. A wind generator operates by wind. The patient was revived by injecting Doctors sometimes revive patients by him with insulin. Injecting them with insulin. Water is commonly purified by distilling it. Desalinization plants purify water by distilling it. with With is commonly used with tools, devices, and materials. Unlike by, it can never be used with plus a singular countable noun. PASSIVE ACTIVE Teeth are removed with forceps. Dentists remove teeth with forceps. The screw was removed with a screwdriver. Remove the screw with a screwdriver. Pressure can be measured with a venturi meter. We measure the pressure with a venturi meter. Houses are often insulated with fiberglass. Carpenters commonly insulate houses with fiberglass. chapter 4 151 by means of By means of is similar to with except that is emphasized the process that a tool, device, or material performs. PASSIVE ACTIVE Teeth are removed by means of forceps. Dentists remove teeth by means of forceps. Food is digested by means of enzyme. The stomach digests food by means of enzyme. If the how-agent already represents a process, by means of may be shortened to by. PASSIVE ACTIVE The patient was revived by (means of Doctors sometimes revive patients by an injection of insulin. (means of) an injection of insulin. Water is commonly purified by (means Desalinization plants purify water by of) distillation. (means of) distillation. chapter 4 152 Summary by-agent (PASSIVE) By + noun phrase how-agent (PASSIVE OR ACTIVE) by + + singular noun (or by + V-ing phrase) with + noun phrase by means of + noun phrase by (means of) + process noun Exercise: 1. The lumber was transported ___ train. 2. Current can be varied in a circuit ___ adjusting the rheostats. 3. The age of the sample was determined ____ the carbon 14 dating method. 4. The carburetor can be adjusted ____ a small wrench. 5. The boiling point of a liquid is affected ____ altitude. 6. Steel surfaces can be protected ____ applying a thin coating of machine oil. 7. Many electronic devices are assembled ____ hand. 8. The television repairman checked the faulty transistor _____ an oscilloscope. 9. The direction of growth of a plant is controlled ____ light (phototropism). 10. The response was measured ______ receptors placed beneath the skin. chapter 4 153 Verbs with active voices only A fairly large number of verbs do not take direct objects to begin with, therefore they do not occur in the passive form. (incorrect): Damages are occurred frequently. Examples of these verbs are: appear arise come consist of enable exist get go let lie process proceed rise seem travel undergo become depend on fall happen live remain suffer work chapter 4 begin differ flow lead occur result in tend yield 154 4.3 Infinitive structures Example: He agreed to come. (infinitive) We recommend choosing the first option. (V-ing form) Exercise: 1. The vice-president would like _____ (know) if there is any chance on the IBM proposal. 2. A plant must ______ (have) good drainage ______ (survive). 3. The guard did not notice the red light ______ (come on). 4. The gynecologist warned the patient that she had better not _____ (have) another child. 5. Doctors need _____ (analyze) a blood sample before _____ (make) a diagnosis. 6. Some patients agreed _____ (try) the new drug a second time. 7. The psychiatrist refused _____ (discuss) his patient with the reporters. Infinitives have two forms: (1) with to (the standard form) and (2) without to (the bare or to-less form). Infinitives with to Infinitives with to occur in four grammatical situations: (1) after certain verbs, (2) to show purpose, (3) after objects, and (4) after certain adjectives. chapter 4 155 After certain verbs An infinitive verb with to must be used after certain verbs, most of which indicate the future in some manner. These verbs include the following: Agree Claim Demand hope need prepare seem wish arrange consent determine intend offer promise tend attempt dare expect learn plan refuse try choose decide fail manage prefer resolve want Example: The laboratory expects to have the results soon. They planned to shut down the reactor if there was a leak. chapter 4 156 To show purpose An infinitive verb with to indicates a reason or purpose in answer to the question why. The phrase in order to has the same function, but it is usually considered to be wordy. Example: Pressure is applied to increase product yield. (Why is pressure applied?) Plants need sunlight to grow. (Why do plants need sunlight?) After objects An infinitive verb with to often occurs after objects. Example: The nurse asked the patient to breathe deeply. Pressure causes the gasoline mixture to explode. After adjectives and participles An infinitive verb with to often occurs after adjectives and participles. Example: The patient was anxious to hear the diagnosis. The university is required to release the data. chapter 4 157 Exercise: Combine the following sentences, using infinitive structures. 1. Air or gas expands. Air or gas fills the enlarged chamber and thus cools. 2. It is relatively easy. Somebody determines the exact melting point of a solid. 3. The only way that kidney-failure victims can survive is X. X = They have their kidneys cleansed or they get a kidney transplant. Infinitives without to Infinitive verb forms without to occur in three grammatical situations: (1) after models (e.g., will, should, must, mat), (2) with the causative verbs let, make, and have, (3) after perception verbs (e.g., see, hear, watch, feel). After modals An infinitive verb without to must be used after a modal auxiliary such as will, can, must, should, might, or would. Example: The three rockets must ignite at precisely the same moment. The probe will leave the solar system in 1989. chapter 4 158 With the causative verbs let, make, and have. An infinitive verb without to is used in the complement of the causative verbs let, make, and have. (The word help can function as a causative, but it also occurs with a normal infinitive). Let = allow, to make it possible for something to happen. Example: The doctor let the students look into the microscope. The doctor allowed the students to look into the microscope. The engineers let the gas in the reactor escape. The engineers allowed the gas in the reactor to escape. Make = to force, to cause, to act upon with considerable pressure. Example: The government made the utility company pay for the accident. The government forced the utility company to pay for the accident. The gravity tides of Saturn and its moons are making some of the rings twist into a braided pattern. The gravity tides of Saturn and its moons are causing some of the rings to twist into a braided pattern. chapter 4 159 Have = to agree to do something because of an accepted condition (e.g., authority, money, personal relationship). Example: The professor had the students solve the problem by themselves. (The students agreed because they accepted the authority of the professor). The professor asked the students to solve the problem by themselves. The doctor had the nurse give the patient a sedative. (The nurse agreed because she is paid to do so and because she accepts the authority of the doctor). The doctor asked the nurse to give the patient a sedative. With perception verbs An infinitive without to is used in the complement of the perception verbs see, watch, notice, hear, feel, and observe (with V-ing). Example: The physicists saw the particle explode as it hit the neutron. The biologists watched the cell divide under the microscope. The geologists heard the rock crack under pressure. The patient felt the tube enter his stomach. chapter 4 160 Perception verbs differ from causative verbs in that their complement can also be in the continuous (V-ing) form. The continuous form emphasizes the process; the simple form emphasizes the result. Example: The engineer saw the oil floating near the platform. The space scientists are watching the probe passing through the asteroid belt. The terrified meteorologists heard the tornado crashing through the roof. The doctor felt the tumor pressing against the patient’s spine. The astronomers will observe the sun ejecting a solar flare into space during the next eclipse. Exercise: 1. A seismograph allows a geologist ______ (measure) the vibrations within the earth. 2. The doctor used a stethoscope ______ (hear) the patient’s heart beat. 3. In this electron micrograph, you can see the zygote ______ (undergo) mitosis. 4. A high-pressure area in the North Hemisphere makes air masses _____ (spin) in a clockwise direction. 5. The nuclear engineers did not notice the warning light ______ (come on). chapter 4 161 4.4 Verbs followed by gerunds (V-ing form) Some verbs can be followed by a gerund or an infinitive with little difference in meaning: begin, continue, like, start, can’t stand, hate, love Example: I love swimming. = I love to swim. We continue reading. = We continue to read. Example: Can you tell the difference between the following sentences? Let’s stop eating. Let’s stop to eat. Verbs taking “-ing” or “that” complement: suggest, recommend, emphasize Example: The committee recommended setting the prisoner free. My teacher suggested that I study abroad in the States. chapter 4 162 Verbs taking “-ing” complements only: admit consist of enjoy instead of put off resist appreciate deny escape miss quit risk avoid depend on finish postpone recall tolerate chapter 4 consider discuss imagine practice reject 163 4.5 Modal verbs It is important that the statements you make as a professional businessman or engineer be very precise. You do not want to exaggerate a claim, understate or overstate a conclusion, or otherwise make logically inconsistent assertions. One important way of being precise is to modify main verbs with appropriate modal auxiliary verbs whenever the occasion calls for it. In technical writing, there are eight such modal verbs in common use: may, can, must, should, could, would, will, and might. Scientific writing uses these words in more restricted ways than general English. They are most frequently used to indicate (1) obligation, (2) probability, and (3) capability. Exercise: 1. The red cord _____ be plugged in before you turn on the terminal. 2. John drove from Taipei to Kaohsiung, a distance of 330 kilometers, in just 3 hours. At some point, he ____ have been driving more than 110 km/hr. 3. We have sent out the quotation long time ago. If no further response is received, we ____ assume you are not interested in this deal. 4. The patient _____ died if he had reached the hospital in time. chapter 4 164 (1) Modals Show Obligation Since scientific writing is less concerned with moral questions, the sense of obligation is more concerned with the correct way of doing something. The modals that express obligation (may, should, must and shall) may be ranked according to the degree of choice that the human subject (implied or stated) has. (Maximum choice) may should must (Minimum choice) shall The compressor system may be insulated. The compressor system should be insulated. The compressor system must be insulated. The compressor system shall be insulated. Textbooks frequently use may with a passive verb to describe legitimate operations. (The “maximum choice” implies by may is also the most polite form.) Example: The amount of cholesterol may be determined from a blood sample. The pressure may be calculated by means of the formula p = T/V. chapter 4 165 The modal shall is used by convention in building codes and design specifications. It indicates that the instructions must be followed exactly. Example: The condensers shall be adequately sized to operate satisfactorily from 50 F to 110 F ambient temperature. The critical speed of the fan wheel shall not be less than 25 percent above the maximum specified speed. The various grammatical forms of the modals of obligation are shown in the table below: MODALS NEGATIVE PAST MODALS PAST NEGATIVE MODAL PARAPHRASE may should must shall ----------should not must not shall not may have should have* had to had to ---------should not have* did not have to did not have to (has the option) is recommended is required is required The star (*) indicates that the action described by the verb did not actually happen or, with a negative verb, that it did actually happen. chapter 4 166 Exercise: 1. 2. 3. 4. 5. 6. 7. Researchers concluded that gas stove ____ be used without adequate ventilation. Cold-box temperatures in the specified refrigeration unit ____ be between - 40F and -80F. For an exact description of the cost calculations, the reader ____ consult the appendix. Metallic sodium ____ be allowed to come into contact with water; otherwise, it will react violently. Patients with acute renal failure ____ be given both antibiotics and intravenous and urinary catheters, since dialysis alone will not reduce this complication. It ____ be noted that the deflection of the light ray is a measure of the average density gradient integrated over the X coordinates. Vertical bracing ____ be so arranged that the entire width of all walkway areas has a minimum clear vertical opening of seven feet. chapter 4 167 Subjunctive verb form Modal paragraphs often require the use of the subjunctive base form of the verb in a that-clause. (1) Verbs:The hospital REQUIRES that the blood be filtered. (2) V-ed: It IS REQUIRED that the blood be filtered. (3) Adj: It is ESSENTIAL that the blood be filtered. (4) Noun: There is A REQUIREMENT that the blood be filtered. This verb form is used only with verbs, adjectives, and nouns that imply a modal. “Require” implies must which can be deleted in formal writing. The hospital requires that the blood (must) be filtered. Other verbs, adjectives, and nouns that imply modals are listed below: Modal implied must Verbs ask commend demand direct insist order require Adjectives compulsory crucial essential imperative necessary obligatory vital chapter 4 Nouns demand direction order requirement 168 Modal implied should may Verbs desire propose recommend request urge authorize permit Adjectives advisable desirable fitting preferable Nouns desire proposal recommendation suggestion permissible authorization Example: Rewrite the following sentences in subjunctive verb forms. 1. A radiation badge must be worn in the reactor control room. ________________________________________________ 2. Researches concluded that the gas stove may be used without adequate ventilation. _______________________________________________________________ 3. Patients with acute renal failure must be given both antibiotics and intravenous… ___________________________________________________________ 4. Vertical bracing shall be so arranged that the entire width of all walkway area… ___________________________________________________________ chapter 4 169 (2) Modals Show Probability Probability expresses the degree of certainty that something is correct. The modals that show probability are must, should, may, and might or could, ranging from relative certainty to relative uncertainty. They frequently occur in conclusions and abstracts where the implications of results are discussed. (Relative certainty) (Relative uncertainty) must should may might/could The pathogen must be a virus. The pathogen should be a virus. The pathogen may be a virus. The pathogen might/could be a virus. The various grammatical forms of the modals of probability are shown in the table below: MODAL Must Should May Might/could NEGATIVE must not should not may not might not/ could not (* = contrary to fact). PAST MODAL PAST NEGATIVE MODAL PARAPHASE must have should have* may have might have/ could have must not have should not have* may not have might not have is certain is likely is/will perhaps is/will possible chapter 4 170 Exercise: 1. 2. 3. 4. 5. 6. 7. 8. Some studies suggest that certain kinds of habit learning _____ involve the brain’s memory system at all. New methods of breaking the bonds of hydrocarbons such as petroleum ____ allow the manipulation of the chemicals into drugs and similarly complex materials. Fleming realized that the bacteria in the Petri dish _____ killed by the penicillin mold. New data suggest that even a modest nuclear war _____ have devastating effects on atmosphere and global climate. If the absorption spectrum of a star includes the absorption spectrum of hydrogen, that star _____ contain hydrogen. New research suggests that asbestos _____ be mutagenic itself, but rather enhances other carcinogens. The Titanic _____ sunk when it hit the iceberg because it was constructed of separate watertight compartments. The rare pygmy chimpanzee _____ be the best living model of the last common ancestor for apes and humans. chapter 4 171 (3) Modals Show Capability Capability expresses the degree of ability that something or somebody has. The modals that show capability are can, could (for hypothetical ability), should be able to, may be able to, and might be able to, ranging from strong capability to weak capability. (Strong Capability) can could should be able to may be able to (Weak capability) might be able to The bridge can support eight tons. The bridge could support eight tons. The bridge should be able to support eight tons. The bridge may be able to support eight tons. The bridge might be able to support eight tons. The various grammatical forms of the modals of capability are shown in the table below: MODAL NEGATIVE PAST MODAL can could should be able to may be able to might be able to cannot could not ---------------may not be able to might not be able to could could have* should have been able to* may have been able to might have been able to (* = contrary to fact.) chapter 4 172 PAST NEGATIVE MODAL PARAPHRASE + V-ing could not could not have* ------------------may not have been able to might not have been able to be capable of would be capable should be capable of may be capable of might be capable of Exercise: 1. If the cataract operation is a success, the patient ______ see normally in a few days. 2. Spontaneous electric firing ______ occur anywhere in the heart under certain conditions. 3. Some astronomical physicists have stated that the universe ______ expand indefinitely. 4. Astronauts ______ control the space shuttle manually if the computer navigation system fails. 5. Under the right conditions, the moon ______ influence earthquake. 6. This system clearly shows that hormones _______ exert their physiological effects by altering the specificity of enzymes. 7. We ______ halt the greenhouse effect if we continue to burn fossil fuels at the present rate. chapter 4 173 4.6 Hedging When reporting the results of their research, scientific writers must be careful to indicate whether their results are proven facts or probable facts. They do this by means of hedging, the qualification of the truth of a statement. Hedging is accomplished by means of (1) models or (2) s statement of probability with a subordinate clause. (1) Modals The modals used in hedging are those concerned with probability. Example: FACT: Cancer is caused by a faulty gene. Truth Probability 98 – 100 % Cancer must be caused by a faulty gene. Cancer should be caused by a faulty gene. Cancer may be caused by a faulty gene. Cancer might/could be caused by a faulty gene. 80 – 98 % 40 – 70 % 20 – 40 % 5 – 20 % HEDGE: The modals must, should, may, and might/could indicate the decreasing certainty of the statement. chapter 4 174 Modal paraphrases express the same idea: FACT: Cancer is caused by a virus. Truth Probability 98 – 100 % Cancer is certain to be caused by a virus. Cancer is likely to be caused by a virus. Cancer is perhaps caused by a virus. Cancer is possibly caused by a virus. 80 – 98 % 40 – 70 % 20 – 40 % 5 – 20 % HEDGE: (2) Statement of probability with a subordinate clause One way to diminish the boldness of an assertion is to subordinate it. This can be done with (a) a that-clause or (b) a passive-infinitive structure. (a) That-clauses That-clauses that show hedging are commonly attached to main clauses beginning with there or it. FACT: Intelligent life exists elsewhere in the universe. chapter 4 175 HEDGE: There is ahigh probability that intelligent life exists elsewhere in the universe. good possibility slight possibility remote possibility It is highly possible that intelligent life exists elsewhere in the universe. quite possible possible remotely possible (b) Passive-infinitive structures Infinitive structures that show hedging are commonly attached to main clauses with a passive verb of human cognition. FACT: Certain people are able to communicate telepathically. HEDGE: Certain people are known to be able to communicate telepathically. said thought believed chapter 4 176 Chapter 5. Sentences 5.1 Relative clauses Sentences are in general composed of clauses and phrases. A clause is a part of a sentence that has a subject and a verb. A phrase is a part of a sentence that has no verb (or no subject, in the case of a verb phrase) Example: CLAUSES PHRASES Relative clause: which I sent out yesterday Preposition phrase: in the library Embedded question: what the doctor said noun phrase: a bank teller Noun clause: that the cost covers verb phrase: must have gone to lunch Main clauses and subordinate clauses A sentence may be written in a form which contains two components: (1) the main sentence and (2) the clause sentence. The main sentence is also called main clause and clause sentence is called the subordinate clause. We usually make the “more important” sentence the main clause and the “less important” sentence the subordinate clause. In sentences that are concerned with causes and effects, the effect or result of a process must be the main clause while the cause or conditions must be subordinate clause. chapter 5 177 Example: Paint contains lead. + Paint is poisonous. Paint that contains lead is poisonous. (condition/cause) (result/effect) Here we make “that contains lead” the subordinate since it is relatively less important comparing to the main clause “Paint is poisonous.” If we switch the positions, we would get the sentence: Paint that is poisonous contains lead. This sentence is not logically true. (Why? Can other substances contaminate paint?) Exercise: Correct the following sentences. 1. Glass that can be blown into various shapes is melted. 2. Metal pipes that become severely corroded transport salt water. 3. People tend to believe in Song Chi Li have less education. 4. Applicants who were turned down did not pass the physical examination. chapter 5 178 Relative clauses: A relative clause is a clause (or phrase) that is attached to a noun and serves to narrow the class of possible referents for the noun. Relative clauses typically begin with a relative pronoun (which, that, who, etc.), and sometimes the relative pronoun is omitted. Relative clauses are a very useful tool for adding precision to one’s writing. Defining relative clause The differentiating characteristics of a definition usually begin with the word that. A definition is really two sentences that have been combined: A thermometer is an instrument. (main sentence) + An instrument measures temperature. (clause sentence) A thermometer is an instrument that measures temperature. Defining relative clauses are not only used in definitions. They are used in any sentence in which we want to give necessary information about a noun. Example: Pictures that showed the rings of Saturn were presented. chapter 5 179 In a definition, it is possible to use the relative pronoun that for both things and human beings: Example: A circuit is a complete path that can be followed by an electric current. A pediatrician is a doctor that attends to children. However, in defining relative clause sentences that are not definitions, we usually use the relative pronoun who or whom for human beings, especially when there is a personal relationship. Example: The student who sits next to me is an engineer. The man whom they met was studying mathematics. Who is the only relative pronoun that has a subject form (who) and an object form (whom): The patient is undergoing chemotherapy. (main sentence) + The patient spoke to us. (clause sentence) The patient who spoke to us is undergoing chemotherapy. chapter 5 180 The patient is undergoing chemotherapy. (main sentence) + Dr. Smith examined the patient. (clause sentence) The patient whom Dr. Smith examined is undergoing chemotherapy. Exercise: Use the correct relative pronoun – that, who, whom – to the following sentences: 1. A paleontologist is a person _____ studies fossils. 2. The textbook _____ we use in this class costs twenty-five dollars. 3. Our office needs somebody _____ can type at least 100 word a minutes. 4. The people _____ need help the most are those _____ have no food or shelter. 5. My cousin _____ studies at UCLA is investigating the great galaxy in Andromeda. 6. The software _____ we really need is a word-processing program. 7. The woman _____ he heard at the conference is a well-known particle physicist. 8. Men and women _____ attend to patients in hospital are called nurses. chapter 5 181 Grammatical rules of relative clauses Positioning the relative clause Rule 1: Put the relative clause directly behind the noun it modifies. Incorrect: The energy is not lost which is consumed in overcoming friction is converted into heat. Correct: The energy which is consumed in overcoming friction is converted into heat. Exceptions to the rule are allowed in case where the rule would produce a confusing sentence. Example: A large computer can do computations in one second that it would take years to do manually. Heading the relative clause with a relative pronoun Rule 2: Make sure there is a relative pronoun at the head of the relative clause. Incorrect: Correct: A manometer is a device is used to measure fluid velocities. A manometer is a device which is used to measure fluid velocities. chapter 5 182 If a relative clause contains a verb with a preposition, the preposition must be moved in front of the relative clause. Example: The substance is latex. + Rubber is made from the substance. The substance from which rubber is made is latex. This preposition movement is possible only with the relative pronouns “which” or “whom”. If the relative pronoun “that” has been used, it must be changed to “which” before the preposition can be moved. Example: The substance that rubber is made from is latex. Incorrect: The substance from that rubber is made is latex. Avoiding a duplicate pronoun Rule 3: Make sure you do not have a second pronoun duplicating the role of the relative pronoun. Incorrect: The energy which it is consumed in overcoming friction is not lost. Incorrect: The fax concept which XXX devised it in the 80s turned out to be a major step in telecommunication. chapter 5 183 Substituting “that” for “which” Rule 4: You may substitute “that” for “which” if it is not proceeded by a preposition. Example: The energy which (that) is consumed in overcoming friction is not lost. Incorrect: The Industrial Revolution was a period in history in that machines started to replace human labor. Nondefining relative clause A nondefining relative clause simply gives additional information about the noun it refers. It does not limit the noun, like a defining relative clause does. A nondefining relative clause is distinguished from a defining one by the use of commas. Defining relative clause The monitor that has a large screen was manufactured by Acer. (This sentence gives us two pieces of information: (1) the monitor has a large screen, and (2) there must be more than one monitor present – otherwise there would be no need to define it, I.e., we would just say, “The monitor was manufactured by Acer.”) Nondefining relative clause The computer, which I bought last week, is not functioning well. (In this case, although there could be other computers in the room, the writer tells us by using commas that he or she is concerned only with this computer. We have no reason to imagine the presence of any other computers.) chapter 5 184 Rule 5: A nondefining relative clause is always used if the head noun is a proper noun. Proper nouns are names or titles of distinct persons, place, or things. Example: Professor Smith, who is well know for his medical research, gave a lecture last week. Kaohsiung Polytechnic Institute, which is located in Ta-Shu, will change its name to I – Shou University. Note: You will often see “which” used in both defining and nondefining relative clauses. However, you will never see “that” used with a nondefining relative clause. Exercise: Correct the following sentences if necessary. 1. The minerals that the human body requires are usually obtained from plants. 2. The Lawrence Berkeley Laboratory which is located near the University of California was established in 1936. 3. Transistors which are really tiny amplifiers use little power. 4. People who smoke have reduced life expectancies. 5. Vega that is the brightest star in the constellation Lyra may be generating a solar system. chapter 5 185 Using the –ing form Rule 6: If the relative clause begins with a relative pronoun and a main verb (i.e., nonauxiliary verb), you may omit the relative pronoun and change the verb to its “ing” form. Example: People who invest (investing) money on Taiwan stock market find it almost impossible to predict the occurrence of external factors which include (including) the military threat from China. This rule cannot be applied if the verb following the relative pronoun is an auxiliary verb, i.e., any form of the verb “to be”, any modal verbs (can, may, would, etc.), or any form of the verb “to have” when it is used as an auxiliary. Exercise: Correct the following sentences if necessary. 1. An agenda is a list of items being discussed during a meeting. 2. The murder case having a strong influence on Taiwan taxi business is still under investigation. 3. It is impossible to understand flow dispersion without first considering the theory developed by Zuber having spent almost all his life in the study of two-phase fluid mechanics. chapter 5 186 Omitting the relative pronoun and auxiliary verb Rule 6: If the relative clause begins with a relative pronoun and some form of the auxiliary verb “to be” followed by a verb phrase, you may omit the relative pronoun and auxiliary. Example: The energy (that is) consumed in overcoming friction is not lost but is converted into heat. In other word, you can omit any combination of relative pronoun and form of the verb “to be”: which is who is which are that was that are etc. provided it is not immediately followed by a noun phrase or adjective phrase. Exercise: Correct the following sentence. The teacher sick last week has returned to school. chapter 5 187 Omitting the relative pronoun Rule 7: If the relative clause begins with a relative pronoun and another pronoun (i.e., I, we, you, etc.), you may omit the relative pronoun. Example: The free market system (that) we are all familiar with is increasing under scrutiny. 5.2 Sentence combining Why do we need to combine sentences? Example: The cup fell. It did not break. These sentences do not have any grammatical error in this example. However, do they sound boring or monotonous? Example: The cup fell, but it did not break. The cup fell; however, it did not break. The cup fell. However, it did not break. Do they sound better or do they give the reader a more lively feeling? chapter 5 188 Coordination and subordination are the two major ways in which sentences are combined in English. If we want to show that two clauses have equal importance, we join them with coordinators. These include (1) the conjunctions (e.g., and, but, yet, or, for, and so) and (2) the conjunctive adverbs, also known as sentence connectors (e.g., in addition, however, therefore). The sentence connectors, like many other adverbs in English, can take several position. Example: 1. before subject: John studies math; however, Mary studies law. 2. after subject: John studies math; Mary, however, studies law. 3. End of sentence: John studies math; Mary studies law, however. It is much more common in English to show that one clause is more important than another. To do this, we join the clauses with clause subordinators. The clause subordinators include (3) the relative pronoun and (4) the subordinating adverbs (e.g., although, because, when). Example: The beaker that fell did not break. Although the beaker fell, it did not break. The beaker did not break even though (not even) it fell. chapter 5 189 We can also show that a clause is more important than a noun phrase in the same sentence. To do this, we join the clause and the noun phrase with a phrase subordinator. The phrase subordinators include (1) the complex prepositions, (e.g., in spite of, in case of, due to) and (2) other words (e.g., not to mention, baring, until) Example: The beaker did not break despite its fall. Coordinators and subordinators can be divided into four major groups, based on the logical relationship they show: (I) the AND group, (II) the BUT group, (III) the SO group, and (IV) the TIME group. I. The AND group Several words show the AND relationship between two sentences. The different forms of AND include addition, explanation, condition, listing, choice, summation, and transition. Addition: _ and _ Addition words indicate (1) more information, (2) surprising or unexpected information, or (3) a general or specific statement about the previous sentence. chapter 5 190 More information 1. Coordinators: Different idea Same idea in addition similarly also likewise moreover in the same way furthermore Example: Dams control floods; in addition, they provide farmers with irrigation. The moon orbits the earth; similarly, the earth orbits the sun. 2. Clause subordinators: Different idea Same idea in addition to the fact that in the same way as much as Example: Dams control floods in addition to the fact that they provide farmers with irrigation. The moon orbits the earth in the same way as the earth orbits the sun. chapter 5 191 3. Phrase subordinators: Different idea Same idea in addition to ----------as well as Example: Dams control floods in addition to providing farmers with irrigation. Surprising or unexpected information 1. Coordinators: Formal Informal furthermore besides moreover what is more in fact not only that Example: The rain ruined the crops; furthermore, it washed out several bridges. chapter 5 192 2. Clause subordinators: not to mention the fact that Example: The rain ruined the crops, not to mention the fact that it washed out several bridges. 3. Phrase subordinators: not to mention Example: The rain washed out the highway, not to mention several bridge. chapter 5 193 General or specific information about the previous sentence 1. Coordinators: General Specific in fact in fact indeed indeed as a matter of fact as a mater of fact in general to be specific generally speaking in particular Example: Bromine replaces a hydrogen atom; in fact, all halogenation reactions occur in this way. Halogens are added to the compound; to be specific, a chlorine replaces a hydrogen atom. Research is being done in this area; as a matter of fact, Dr. Kalil is starting a new project next year. 2. Clause subordinators: --------3. Phrase subordinators: --------chapter 5 194 Explanation: _ = _ Explanation words indicate that the ides in the first sentence is defined or made clearer in the second sentence. 1. Coordinators: in other words that is to say that is i.e. (from Latin id est, meaning “that is”) to be precise put more simply Example: The tree is deciduous; in other words, it loses its leaves every year. 2. Clause subordinators: by which (we) mean that by which is meant that the meaning being (that) Example: The tree is deciduous, by which is meant that it loses its leaves every year. chapter 5 195 Condition: if _ then _ (_, or _) Condition words indicate that the second sentence will or will not occur if the first sentence is true. 1. Coordinators: Positive Negative in that case otherwise in this case if not in other words Example: The fault slips; in that case, an earthquake occurs. The pressure is released; otherwise, the reactor will explode. 2. Clause subordinators: Positive Negative if unless in the event that provided (that) as long as whether or not chapter 5 196 Example: If the fault slips, an earth occurs. The reactor will explode unless the pressure is released. • Phrase subordinators: Positive Negative in case of barring in the event of Example: The sprinklers are activated in the event of fire. The old building will stand, barring a strong earthquake. chapter 5 197 Listing: _ _ _ _ Listing words indicate a series of words or sentences that support a point or give examples. 1. Coordinators: first second third one two three in the first place in the second place furthermore moreover (even) more importantly finally for example for instance Example: The space mission should not continue. In the first place, the rocket has not been adequately tested. Moreover, the outer surface of the capsule might burn up in the atmosphere. Even more importantly, the astronauts’ air supply malfunctioned twice on the last mission. chapter 5 198 2. Clause subordinators: for example for instance e.g. (from Latin exempli gratia, meaning “for example”) Example: Not all trees are deciduous, e.g., evergreen trees never lose their leaves. 3. Phrase subordinators: such as for example e.g. Some element, such as bromine and mercury, are liquids at room temperature. chapter 5 199 Choice: _ or _ Choice words indicate that the idea in the first sentence can be placed by the idea in the second. 1. Coordinators: on the other hand alternatively Example: The medication can be injected, on the other hand, it can be given intravenously. 2. Clause subordinators: ----------------3. Phrase subordinators: ----------------- chapter 5 200 Summation: _ _ _ _ _ Summation words indicate that the last sentence summarizes the idea in the previous sentence(s). 1. Coordinators: in conclusion to conclude in summary to summarize in brief to be brief in a word in short Example: The rocket was tested and retested, subjected to all manner of stresses, and flown unmanned into space. In short, all precautions were taken to insure the safety of the astronauts. 2. Clause subordinators: ------------------3. Phase subordinators: -------------------- chapter 5 201 Transition: _ _ Transition words indicate (1) that a new aspect of the topic will be discussed or (2) that an unrelated topic will be discussed. 1. Coordinators: New aspect of topic now Unrelated topic incidentally by the way Example: (Earlier mention of DNA.) Now in DNA, the replication process pairs opposition bases. Fluorine reacts explosively with water; incidentally, so does metallic sodium. 2. Clause subordinators: -----------3. Phrase subordinators: New aspect of topic Unrelated topic in regard to in reference to with respect to Example: The reporter said nothing in regard to the acid-rain problem. With respect to the weather, meteorologists predict mild temperature.202 chapter 5 Exercise: Fill the blanks with AND-group coordinators. 1. Earthquakes can cause the land to shake, _________ , they sometimes trigger huge waves called tsunamis or tidal waves. 2. Uranium has a half-life of 4.5 billion years; ________________, it takes 4.5 billion years for half the atoms in a mass of radioactive uranium to decay to lead (Pb). 3. We followed normal procedures when the patient complained of chest pain. _______, we measure the heart and pulse rate. _________ we administrated an electrocardiagram. _________, we had the patient undergo a stress-exercise test. 4. Under some circumstances, light is considered to be a wave; _________, there are conditions under which light behaves as discrete “packet” or quanta. 5. The sun is a very strong source of radio waves; ________, there was a very good program on the radio last night. 6. An iceberg floats on water; __________, the continents float on magma, or liquid rock. 7. In the Jurassic era, dinosaurs live on land, in swamps and rivers, and in the air; ______, there were even oceangoing types. 8. Most computers require a maximum operating temperature of 85 F; ________, the chips can overheat, causing storage errors and other problems. 9. Contrary to popular opinion, ostriches do not eat metal, _______, they do not bury their heads in the sand. 10. Sometimes, the electrical current exceeds the safety limit of a circuit; ________, the fuse blows and the power is disconnected. chapter 5 203 II. The BUT group Several words show the BUT relationship between two sentences. The difference forms of BUT indicate contrast, concession, reservation, and rebuttal. Contrast: _ but _ Contrast words indicate that the second idea is in direct contrast to the first sentence. 1. Coordinators: in contrast by comparison by way of contrast conversely (on the one hand) on the other hand Example: Earth is a rocky planet; in contrast, Jupiter consists mostly of gas. On the one hand, the body needs salt; on the other hand, too much salt can cause high blood pressure. chapter 5 204 2. Clause subordinators: where whereas while Example: Earth is a rocky planet whereas Jupiter consists mostly of gas. While atomic fission splits an atom, atomic fusion forces atoms together. 3. Phrase subordinators: in contrast with compared with by comparison with Example: In contrast with Jupiter, earth is a rocky planet. The damage from the wind was negligible compared with that from last year’s storm chapter 5 205 Concession: _ yet _ Concession words indicate that the second sentence contrasts with the first, but that this information is surprising or unexpected. 1. Coordinators: however nevertheless nonetheless still in spite of that Example: The bomb fell; nevertheless, it did not explode. 2. Clause subordinators: although even though even if in spite of the fact that despite the fact that notwithstanding the fact that chapter 5 206 Example: Although the bomb fell, it did not explode. 3. Phrase subordinators: in spite of despite notwithstanding Example: The rocket was launched in spite of the rain. The patient died notwithstanding his good prognosis. chapter 5 207 Reservation: ? but _ Reservation words indicate that the first sentence may not be completely accurate, but that the second sentence at least is true. 1. Coordinators: at least certainly that is to say Example: There are no black holes in the Milky Way; at least, none have been found so far. The disease was caused by a virus; that is to say, initial studies indicate a viral cause. 2. Clause subordinators: -------------3. Phase subordinators: --------------- chapter 5 208 Rebuttal: _ but _ Rebuttal words indicate that the first sentence is not a true or correct opinion, but that the second sentence is true or correct. 1. Coordinators: in fact as a matter of fact actually in reality instead Example: Early navigators thought that the world was flat; in fact, the world is round. The report stated that the duration was fifty minutes; instead, it was fifty seconds. 2. Clause subordinators: when in fact Example: Early navigators thought that the world was flat when in fact it is round. The report stated that the duration was fifty minutes when in fact it was fifty chapter 5 209 seconds 3. Phrase subordinators: instead of Example: The report stated that the duration was fifty minutes instead of fifty seconds. Exercise: Fill the blanks with the BUT-group coordinators. 1. 2. 3. 4. 5. 6. A cyclotron accelerates protons; _________, a betatron accelerates electrons. Pulsars were first thought to be signs of intelligent life in outer space; _______ , the pulsars of radiation come from the star’s rotation. Coffee prevents cancer; ________, an acid found in coffee neutralizes certain cancer-causing pollutants in the body. Weather forecasting has always been an approximate science; _________, satellites and computers have improved predictions. Incandescent lighting is relatively safe; _________, fluorescent lighting may cause a form of skin cancer. The patient was diagnosed as having a mental disorder; ________, she had a simple thyroid deficiency. chapter 5 210 III. The SO Group The words in the SO group are concerned with cause and effect. These words indicate cause, effect, and purpose. Cause: _ _ Cause words show something occurs or exists. 1. Coordinators: the reason is (informal) Example: The tree died; the reason is, the elephants ate most of the bark. The ship sank; the reason is, it struck a large iceberg. 2. Clause subordinators: because since as inasmuch as due to the fact that Example: The tree died because the elephants ate most of the bark. chapter 5 211 3. Phrase subordinators: because of owing to due to (used only after a linking verb such as be) Example: The tree died because of the elephants’ eating its bark. The sinking of the ship was due to an iceberg. chapter 5 212 Effect: _ _ Effect words show the result of the previous sentence. 1. Coordinators: therefore consequently as a result thus accordingly as a consequence for this reason Example: The elephants ate most of the bark; therefore, the tree died. 2. Clause subordinators: so … (adjective or adverb) … that such …(noun phrase) … that Example: The machine got so hot that it melted the wiring. The ship struck such a large iceberg that it sank. chapter 5 213 Purpose: _ _ Purpose words indicate the possibility of a result. Coordinators typically occur with the verb want. Subordinators must occur with a modal, usually can, may, or will. Remember, however, the single events usually require will, whereas habitual events (facts) require the simple present tense. 1. Coordinators: for the purpose for this reason Example: (present): Patients with infectious diseases may infect others; for this reason, they are isolated. (past): The patient wanted to sleep; for this reason, the nurse gave him a sleeping pill. 2. Clause subordinators: so that Example: (present): Patients with infectious diseases are isolated so that they do not infect others. (past): The nurse gave the patient chapter a sleeping pill so that he could sleep. 5 214 Exercise: Fill the blanks with the SO group coordinators or subordinators. 1. 2. 3. 4. 5. 6. 7. 8. 9. Some animals hibernate during the winter; _____ the winter season is too cold to hunt for food. Machines lose power because of friction; ______, they must be frequently oiled. The leak in the reactor cooling system was _______ a faulty valve. Many animals migrate to southern climates _______ extreme winter temperatures. The winter season is too cold to hunt for food; _______ some animals have to hibernate. The cries of babies may be used to identify a wide range of later problems; ______, babies with different illnesses have different cries. Alkanes are very stable and resistant to chemical change; _______, they consist entirely of single bonds. The farmer plowed his cornfield and used a selective weed killer; _______, he wanted to kill the weeds. A flow chart helps to clarify the logical solution to a program; _______, a computer programmer usually makes a flow chart before writing a program. chapter 5 215 IV. The TIME Group The TIME group consists of words and phrases concerned with time. Unlike many of the other coordinators and subordinators, they are not synonymous. Time words indicate sequence or simultaneity. Sequence: Sequence words show that the event in the second sentence took place before or after the event in the first sentence. 1. Coordinators: before then, before that, formerly until then, until that time, up to then, up to that time after that, afterwards, later, subsequently, then since then, since that time in time, eventually Example: The silicon chip was invented in 1959; before then, computers were very large. The silicon chip was invented in 1959; until then, computers were very large. The silicon chip was invented in 1959; after that, computers became much smaller. The silicon chip was invented in1959; in time, it will probably be made of a chapter 5 216 more efficient material. 2. Clause subordinators: when while as Example: The continents were formed when the earth was young. Watch the patient’s heart rate while you administer the anesthetic. The piston moves down as the fuel mixture explodes. 3. Phase subordinators: at the time of during the time of Example: No one was in the lab at the time of the explosion. Flowers appeared during the time of the dinosaurs. chapter 5 217 Exercise: Fill the blanks with the TIME-group coordinators or subordinators. 1. 2. 3. 4. 5. 6. 7. 8. 9. Joseph Lister introduced antiseptics in 1865. _______, many patients died from infection. First the rock sample is weighed; _________, it is crushed and dissolved in acid. The nuclear engineers were not understanding why the emergency lights were flashing; ________, the core temperature was steadily increasing. Long ago the Appalachian Mountains were as high as the alps. ________, they have been gradually worn down by erosion to their present height. A meteor struck the earth 65 million years ago and filled the air with dust particles. _______, a lot species, including the dinosaurs, became extinct. Bees gather nectar to make honey; _______, they pollinate the flowers. A deep-sea drilling project penetrated 1076 meters into the oceanic crust. ________, 600 meters had been the limit of penetration. From 1840 to 1870, 254,000 emigrants traveled from the Missouri River to the Pacific. ________, , nine out of ten deaths were from diseases, very few from the Indians. A mechanical arm places a lid on the container; ________, a label is applied, the whole process taking 0.12 second. chapter 5 218 Appositives Exercise: Remove any unnecessary words in the following sentences. 1. Herpes, which is one of the fastest-spreading disease in the world, is causing by the herpes simplex virus, type 2. 2. A new high-speed switch chip, which is a 0.2-inch-square piece of silicon, can make connections every 40 billionths of a second. An appositive is made by removing the relative pronoun plus be from a nondefining relative clause. This reduction can be made only when the complement is equal to the antecedent of the relative pronoun. Example: Dr. Smith, who is a new surgeon at Johns Hopkins, was the first to try the new heart procedure. (Dr. Smith = a new surgeon at Johns Hopkins = appositive) Dr. Smith, a new surgeon at Johns Hopkins, was the first to try the new heart procedure. Latex, which is the “blood” of the rubber tree, has many industrial uses. (latex = the “blood” of a rubber tree = appositive) Latex, the “blood” of a rubber tree, has many industrial uses. chapter 5 219 Notice that the appositive can represent a larger group to which the subject belongs (e.g., Dr. Smith is one of many surgeons at Johns Hopkins). For this reason, appositives often serve as implicit definitions, and they are frequently used in scientific text. Example: According to the current physical theory, quark, the objects out of which most subatomic particles are built, should never appear as free bodies. Exercise: Combine the following sentences using appositive phrases. 1. (a) Pluto is 3675.27 million miles from the sun. (b) Pluto is the most distant planet in the solar system. 2. (a) Mt. Everest is 8848 meters high. (b) Mt. Everest is the tallest mountain in the world. 3. (a) Sleep apnea is much more common among males than females. (b) Sleep apnea is a life-threatening disorder characterized by frequently blocked breathing. 4. (a) Lighter fractions of petroleum are preferentially expelled from thin shale layers into overlying sandstones. (b) Lighter fractions of petroleum are hydrocarbons with fifteen to nineteen carbons. chapter 5 220 5.3 Common mistakes in using coordinators and subordinators 1. Using after all to mean finally, in conclusion. This phrase is a reduced form of after all is said and done and means roughly “regardless of what might be said about it.” It is used to emphasize the fundamental essence of something, not just signal the end of a sequence or the end of discussion. 2. Using although and but in the same sentence. (incorrect): Although I studied hard, but I only scored 56 on the exam. This mistake results perhaps from confusion with the correlative conjunction not only…but. 3. Using it in idiomatic as phrase. (incorrect): As it was mentioned above, … Phrases such as “As was mentioned above” and “As is shown in Fig. 2” are idiomatic and should be used as fixed forms, without an it subject. 4. Using comparing to (with). The correct connective forms are compared to and in comparison with. Comparing can be used as a regular participle, but only if it is followed immediately by a direct object, e.g., Comparing these latest results to (with) our earlier ones, … chapter 5 221 5. Using conclusively to mean in conclusion. Conclusively is the simple adverbial form of the adjective conclusive ( = “decisive, supported by solid evidence”). It is not a connective. 6. Using on the contrary to mean on the other hand. On the contrary is used to deny some earlier statement, whereas on the other hand is used simply to present an alternative to some earlier statement. On the one hand and on the other hand are often used together to present a pair of alternative. 7. Using particularly to mean in particular. Particularly means “especially”; it is an ordinary adverb, not a connective. chapter 5 222 Chapter 6. Differences between English Writing and Chinese Writing 6.1 主詞的差異 中文的主詞未必都能 作為英文的主詞, 例如: Statistics is the science dealing with the collection, organization, analysis, and interpretation of numerical data. (此處中文與英文主詞一致) This is the microcomputer I recommended to you the other day. (此處中文的主詞需用英文主詞補語表達) Something is wrong with this computer. (此處視情況確定主詞) 有時中文本身無需主詞或主詞不明確, 但英文則需有明確的主詞, 這就需要選用 適當之英文句型, 並確定主詞. 可用之句型有: (1) 採用 It is … 結構 Example: It is difficult to exploit this invention commercially. (2) 採用 There is (are, was, were) … 結構 Example: The was a slight delay due to the breakage of a case. chapter 6 223 (3) 採用 be + participle … 結構 Example: For shipping ease the package was divided into smaller boxes. 6.2 述語的差異 述語的核心是動詞, 首先應區分及物 (transitive verb) 與不及物動詞 (intransitive verb). 有時中文之及物動詞在英文中要用不及物動詞, 這時需要在動詞後加介系詞或 副詞. Example: Call for papers. This form is to be filled in in ink. Experiments have been carried out in order to … 英文中的動詞除與介系詞和副詞搭配使用外, 還有其他一些搭配結構: (1) Verb + adv. + prep. Example: open the way to get down to 開創 專心於 (2) Verb + noun + prep. Example: make provision for 準備 make use of 使用 make full use of 最大限度使用 chapter 6 224 (3) Verb + adj. + prep. Example: get (be) familiar with make certain of be ready for be capable of 熟悉 查明 準備好 能夠 (4) Verb + prep. + noun + adj. Example: be in position of 能夠 6.3 主動與被動的差異 在科技英文中, 被動語態的使用要比普通英文中廣泛得多. Example: The engine is (has been) started. His signature is attached to the document. 在很多不需要提及具體動作之情形下, 經常使用被動式語句. Example: The reader is urged to compare this result with that given in Eq. (1). The reader is referred to Ref. 1 for further details of this model. 6.4 詞序的差異 在英文中經常遇到同樣含意的中文和英文詞序上有差異. Example: 貧富 rich or poor 晴雨 rain or shine chapter 6 225 水路 land or water 敵我 friend and enemy 老少 young and old 飲食 eat and drink “飲食男女” “Eat and drink, men and women”. 有時中英文詞序一樣: Example: 優缺點 贊成與反對 異同點 好壞 早晚 上下 advantages and disadvantages pro and con differences and similarities good or bad sooner or later up and down 方位的詞序中英文相反: 西北 north-west 東北 north-east 西南 south-west 東南 south-east chapter 6 226 南北方向的差異, 英文是先北後南, 而東西方向則中英文一致: Example: Taipei is the biggest city in Taiwan. It is 12 kilometers from east to west, and 10 kilometers from north to south. 左右的差異, 英文是先右後左: Example: When we cross a street, we should be cautious by looking to the right and left. 來回的差異, 英文是回在前, 來在後: Example: A deal has been reached after several back-and-forth correspondence. 6.4 主句與子句的差異 中文中很少需要分析一個複合句中那個是主句, 那個是子句, 英文則需要區分主句 及子句. Example: Correct the following sentence. After my brother had left college, he went abroad to the States. 主要名詞 (my brother) 與代名詞 (he) 應分別置於主句與子句. chapter 6 227 6.6 省略上的差異 中文能省略之處英文不一定能省, 反之亦然. Example: 高雄的氣候比台北(的氣候)熱 The climate of Kaohsiung is warmer than that of Taipei. 他對音樂的興趣比對物理的興趣大 He has greater interest in music than (此處不加 his interest) in physics. 6.7 否定語的差異 Example: 任何人不得將書籍帶出閱覽室 (incorrect): Anybody is not allowed to take the books out of the reading room. (correct): Nobody is allowed to take the books out of the reading room. 因為主詞 anybody 不可用於否定語句 Example: 你喜歡的我都不同意 (incorrect): Anything you like does not agree with me. (correct): Nothing you like agrees with me. Example: 此文件下周才會有效 (肯定句) The said document will not be in effect until next week. (否定句) chapter 6 228 Appendix A. Common Mistakes in English 1. Articles Incorrect omission 1.1 brains I do not have brains to do it. ○ I do not have the brains to do it. 1.2 century, Far East In fifteenth century many western Europeans were interested in Far East. ○ In the fifteenth century many western Europeans were interested in the Far East. 1.3 Chinese Chinese found out how to make silk during the reign of Hang. ○ The Chinese found out how to make silk during the reign of Hang. 1.4 cinema I will go to cinema with Mary. ○ I will go to the cinema with Mary. Appendix A 229 1.5 fortune When he was young, he made fortune from his business. ○ When he was young, he made a fortune from his business. ○ He made his fortune from his business. 1.6 government Government should help his people to achieve a better living condition. ○ The government should help his people to achieve a better living condition. 1.7 housework Wendy does housework when her mother is away. ○ Wendy does the housework when her mother is away. 1.8 job I am looking for job. ○ I am looking for a job. 1.9 office I go to office at nine every day. ○ I go to the office at nine every day. Appendix A 230 1.10 on the phone Mary told me the news on phone. ○ Mary told me the news on the phone. 1.11 piano A pianist is one who plays piano. ○ A pianist is one who plays the piano. 1.12 Unite States Have you ever been to Unite States? ○ Have you ever been to the Unite States? (the Netherlands, the Philippines) Incorrect insertion 1.13 after breakfast Where will you go after the breakfast? ○ Where will you go after breakfast? 1.14 arms The people took up the arms against the tyrant. ○ The people took up arms against the tyrant. Appendix A 231 1.15 at half price I bought this bag at a half price. ○ I bought this bag at half price. 1.16 at night He always studies at the night. ○ He always studies at night. (in the evening) 1.17 Chinese New Year Children are happy at the Chinese New Year. ○ Children are happy at Chinese New Year. 1.18 Christmas I will go to Canada at the Christmas. ○ I will go to Canada at Christmas. 1.19 from beginning to end I knew nothing about it from the beginning to the end. ○ I knew nothing about it from beginning to end. Appendix A 232 1.20 in class Peter is the cleverest boy in the class. ○ Peter is the cleverest boy in class. 1.21 in recent years In the recent years, there has been an increase in the crime rates. ○ In recent years, there has been an increase in the crime rates. 1.22 school I go to the school every day. ○ I go to school every day. 1.23 shorts Jack wears a shorts when he is playing basketball. ○ Jack wears shorts when he is playing basketball. 1.24 sports John is very interested in the sports. ○ John is very interested in sports. Appendix A 233 2. 2.1 ○ Agreement as well as Wendy as well as Jane are to blame for the mistake. Wendy as well as Jane is to blame for the mistake. 2.2 or Jane or I has to do the work. ○ Jane or I have to do the work. 2.3 ○ ○ either…or Either John or Jack have stolen my money. Either John or Jack has stolen my money. Either of the two boys is able to do it. 2.4 many a Many a students have made that mistake in writing. ○ Many a student has made that mistake in writing. 2.5 not only…but also Not only I but also Mary like the film. ○ Not only I but also Mary likes the film. Appendix A 234 2.6 with, together with Mr. Wang, (together) with his sons, have just arrived. ○ Mr. Wang, (together) with his sons, has just arrived. 2.7 collective idea One thousand and five hundred dollars are what he wants now. ○ One thousand and five hundred dollars is what he wants now. ○ Bread and butter is what I eat every morning. 2.8 The following words are plural in form but singular in meaning. They should be followed by singular verbs. Lens, measles, news, summons, wages, economics, etc. 3. Confused words 3.1 Aboard, abroad It’s time for us to go aboard. John wants to study abroad. 3.2 accident, incident I came across many interesting incidents when I was in Europe. There are many traffic accidents in Taiwan every day. Appendix A 235 3.3 adapt, adopt I cannot adapt myself to the weather in London. I would like to adopt an orphan. 3.4 advice, advise He never takes my advice. The doctor advised his patient not to smoke. 3.5 all ready, already We have already finished our work. “Are you guys ready?” I asked. “We are all ready.” They replied. 3.6 all together, altogether The meeting was altogether a failure. (altogether = entirely) Jane and her friends were all together again. 3.7 bring, take Will you please bring me that book? I will take my camera to Canada with me. Appendix A 236 3.8 cause, reason Do you know the cause of this accident? Is there any reason for your absence. 3.9 command, commend He commanded the soldiers to fire. I can commend a dictionary to you. 3.10 conscience, consciousness My conscience forbids me to do anything illegal. He lost his consciousness in the accident. 3.11 cross, across We should cross the road carefully. He walked across the road. 3.12 customer, client The supermarket has many customers. That lawyer has many clients. Appendix A 237 3.13 each other, one another John and Mary spoke to each other excitedly. The three girls were so happy that they kissed one another. 3.14 Easy, uneasy It is uneasy for me to jump over the wall. (“Uneasy” is not the opposite of “easy.” ○ He felt uneasy when he saw his uncle. 3.15 emigrant, immigrant They are emigrants from China. There is a strict law regarding immigrants to the U.S. 3.16 empty, vacant This is an empty box. It is always difficult to find a vacant seat in the theater. 3.17 establish, install The electric lighting system was installed last year. I would like to establish a new shop. Appendix A 238 3.18 every day, everyday I get up at six every day. Running is my everyday exercise. 3.19 fare, fee Have you paid your school fee? How much is the bus fare? 3.20 at first, first At first I found the game dull, but later I liked it. First, he took out a box. Next, he open it. 3.21 hurt, harm Three men were hurt in the accident. Smoking harms our health. 3.22 Industrial, industrious Shanghai is an industrial area. John is an industrious student. Appendix A 239 3.23 invaluable, valueless I thanked Jack for his invaluable help. This forged money note is valueless. 3.24 lie, lay You lied to me. I like to lie in the sun. He laid his cards on the table. The hen has laid an egg. Present Lie (說謊) Lie (躺臥) Lay (生蛋) Past lied lay laid Past Participle lied lain laid Present Participle lying lying laying 3.25 raise, rise We have to raise money for the setting up of a club. The sun rises in the east. Raise raised raised raising Rise rose risen rising Appendix A 240 3.26 shameful, shamed The make fun of the disabled is a shameful act. I am shamed of myself. 3.27 sick, ill I was sick in the bus. I have been sick with influenza these days. I have been ill for six months. 3.28 wages, salary My wages is 500 dollars a week. I earn a salary of 4000 dollars a month. 3.29 worth, worthy That film is worth seeing. Mr. Chen is worthy of our respect. Appendix A 241 4. Word order Under no circumstances should you do it. But little did she know that when she left that day… Only in exceptional circumstances should I offer you my help. No sooner had he opened the door than the telephone rang. On no account should you be late. Not until the death of John did the whole truth become known. Seldom(Rarely, Never) have I dealt with such a problem. Hardly had I started when it began to rain. Had I money, T would buy the dress. Should he come, tell him the story. Appendix A 242 Chapter 7. Introduction to Technical Writing 科技英文寫作概述 7.1 科技英文寫作的類型和結構 7.1.1 科技論文和書籍 內容 科技論文基本上由以下幾部分組成: 論文題目 Title 作者 Author’s name Authors’ names 摘要 Abstract Summary 關鍵詞 Key words 引言 Introduction 正文 Body 致謝 Acknowledgment 附錄 Appendix 參考文獻 References Bibliography 7.1.2 注意事項 標題 論文題目屬於特種文體, 有些地方可以省略冠詞. 常用的詞類有名詞, 名詞詞組, 或名詞片語. 應避免使用句子, 不要使用介系詞片語或動詞的不定詞片語. Example: Mathematical Handbook for Scientists and Engineers Stochastic Processes Enhancement of Chipchapter Cooling via a Flow-Disturbing Block 243 7 文章的章節標題也都儘量避免使用動詞和句子. 在必須使用動詞的情況下, 也可以 使用動名詞或具有動詞性質的名詞: 動名詞 Selecting a Disk Drive Choosing a Format Removing Sentences and Paragraphs Locating and Deleting Text 名詞 Derivation of Formulas by Symbolic Methods Comparison of Methods for Differential Equations Approximation of Functions with Economized Power Series Convergence of Newton’s Method 7.2 科技英文寫作中若干特點 7.2.1 普通名詞 1. 不用複數的情況 和數字連用起形容詞作用的名詞, 一般不用複數: a five pound note a six-inch gun a three-volume book an eighteen-page report two dozen (of) chips chapter 7 a fleet of ten sail 244 只使用複數的情況 只使用複數的名詞在句子中作主詞時, 述語應取複數形式. Example: spectacles people clothes wages 2. 3. 單複數同形的名詞 Example: mathematics series apparatus status politics 4. 單複數含義不同的名詞 Example: experience 經驗 experiences 經歷 Have you had much experience in teaching English. Please tell us your experiences in America. import 進口(業務) imports 進口數額(種類) export 出口(業務) exports 出口數額(種類) The import of diseased animals is forbidden. Imports exceeded exports in value last year. chapter 7 245 facility 便利條件 facilities 設備 He has great facility in doing something. This book is devoted to description of the major facilities used by the Bell System. Other examples: noun main mean charge compass measurement scale divider time remark work water fall authority singular 幹線 均值 電荷 指南針 測量 刻度 分壓器 時間 注意 工作 水 降落 權威 plural 電源 手段, 工具 費用 圓規 尺碼 秤 雙腳規 倍數, 次數 附註 工廠 海域 瀑布 當局 chapter 7 246 7.2.2 科技名詞 1. 不要連字號的複合名詞 vector algebra rainfall mean square (mean-square) output error estimation method organization of data the collection of information 人名構成的複合名詞 Newton’s Second Law, Bernoulli’s Principle, Heisenberg’s Uncertainty Principle 形容詞和名詞構成之複合名詞 ultra-high frequency 複數名詞出現在前面的複合名詞 clothes shop customs office sports car Telecommunications Transmission Engineering chapter 7 247 有些名詞作形容詞時需要加 ed: wheeled transport increased capacity requirements scalar-valued function complex-valued function battery-powered car 2. 帶連字號的複合名詞 這類複合名詞單獨使用時不需加連字號, 起修飾作用的複合名詞之間要加連號. (1) 名詞-名詞 machine code machine-code instruction zero output zero-output level (2) 形容詞-名詞 large screen large-screen display small quantity small-quantity production first generation first-generation computer (3) 形容詞-名詞 +ed acute angle acute-angled shape single author single-authored paper (4) 數詞-名詞 six digits six-digit display 8 bits 8-bit computer 10 msec 10-msec interval chapter 7 248 3. (5) 介系詞-名詞 by-product after-sales service editor-in-chief (6) 名詞-形容詞 (或分詞) time-critical applications AT&T-provided programs 科技名詞的複數 (1) 複合名詞的複數 communication satellite communication satellites probability problem probability problems mutually exclusive event mutually exclusive events (2) 外來語的複數 phenomenon phenomena crisis crises genus genera dogma dogmas (dogmata) formula formulae (formulas) appendix appendices (appendixes) focus foci (focuses) index indices (indexes) maximum maxima (maximums) memorandum memoranda (memorandums) equilibrium equilibra (equilibriums) chapter 7 249 (3) 數字, 符號, 及文字的複數 A two A’s r.v. r.v.’s 1/3 one-third 2/3 two-thirds 7/8 seven-eighths (4) 有連字號名詞的複數 x-plane x- and y-planes x-component all of the x-components additional y-value two additional y-values open-circuit function open- and short-circuit functions (5) 引語的複數形式 This is only one of many “it can be shown’s” that we shall see in this appendix. He said many “yes’s” in his speech. (6) 含有尊稱的複數形式 the Miss Langs (not the Misses Lang) Miss Lang and Miss Reed (not Misses Lang and Reed) Dr. A. B. Glenn of the Mitre Corporation and Dr. J. D. Black of UCLA. 若同一單位的人 Drs. R. C. Gonzales, J. C. Huang, and J. D. Tillman, all of Harvard University. chapter 7 250 4. 只使用單數的科技名詞 equipment information knowledge mathematics luggage furniture weather electricity peace warmth anger education softness violence courage leisure shopping justice progress speed trouble work virtue taste liberty democracy grief piety machinery Chinese advice poetry hospitality melancholy conduct safety chaos friendship culture evil death 另外, 在科技書刊中一些作為集合名詞使用的詞大多也使用單數形式: Glossary of terms Nomenclature Notation index Appendix chapter 7 251 5. 物理量的複數 物理量的單位可以使用全稱或縮略符號, 使用縮略符號時不用複數形式: 180 kilometers 180 km 10 degree Celsius 10°C 32 degree Fahrenheit 32°F 273 Kelvin 273 K (not °K) 7.2.3 大寫與斜體 1. 大寫 (1) 科技論文題目 論文和章節標題的每一個字之字首字母應大寫, 但有一些介系詞和連接詞等不需 大寫, 如 to, and 等. “Enhancement of Chip Cooling via a Flow-Disturbing Obstruction Block” (2) 科技英文中某些名詞需大寫 Figure 1 (Fig. 1) Equation (1) (Eq. (1)) Table 1 Theorem 1 Lemma 1 Corollary 1 Appendix A Problem 1 Reference 1 (Ref. 1) 例外: Maxwell’s equation This figure shows that temperature rises as pressure rises. chapter 7 252 (3) 標題中有連字號的組合詞 Time-Reversible Markov Chains Blind Equalization Using a “Stop-and-Go Decision-Directed Algorithm” (4) 某些物理量和單位符號應大寫 joule (J) ampere (A) million electron volt (MeV) British thermal unit (Btu) 2. 斜體字 (1) 外來語 ibid a priori voltage (V) newton (N) watt (W) pascal (Pa) a posterior et al. (2) 作者認為需要強調的部分 Our intuition tells us that information is knowledge. Limits are unique if they exist. chapter 7 253 Chapter 8. Mathematical Expressions 有關數學內容的表達 8.1 基本詞彙術語 8.1.1 公共性詞彙 1. 有關運算的詞彙 計算 calculate, evaluate, carry out the calculation(s), compute 證明 prove, proof, verify, show 求(得) obtain, find 推導 derive, derivation, develop 解 solve, solution, work out 答(案) answer 畫圖 sketch, plot, graph, draw, construction 設 consider, assume, assumption, suppose 令 let 已知 given 得到 arrive at, result in, get, obtain, give, yield 參見 see, refer to 展開 expand, expansion 分解 factor, factorize 合併 collect, regroup, combine 整理 rearrange 移項 transpose chapter 8 254 2. 推廣 解析解 閉合形式 趨於零 手算 extend analytical solution a closed form for … approach zero, go to zero pencil-and-hand arithmetic 名稱詞彙 定義 定理 引理 假設 推論 表達式 示例 公式 方程式 註釋 符號 圖 未知數 definition theorem lemma hypothesis corollary expression, representation illustrative example, solved problem formula equation note, remarks notation, symbol figure, illustration unknown chapter 8 255 8.1.2 專門詞彙術語 1. 算數類 加 add, addition 乘 times, multiply, multiplication 和數 sum 乘積 product 商 quotient 小數點 decimal point 分子 numerator 奇數 odd number 倒數 reciprocal 比例 proportion 2. 代數類 正 positive 有理數 rational number 實數 real number 複(變)數 complex number 共軛複數 conjugate complex number 平方根 square root 多項式 polynomial 不等式 inequality chapter 8 減 除 差 被除數 整數 分數 分母 偶數 比 百分比 subtract, subtraction divide, division difference dividend integer fraction denominator even number ratio percentage, percent 負 negative 無理數 irrational number 虛數 imaginary number 指數 exponent, index 幕 power 平方均值 mean square 等式 equality 恆等式 identity 256 3. 部分分式 排列 逐項 partial fraction 行列式 determinant permutation 組合 combination term-by-term, component-wise 三角幾何類 三角函數 餘弦 餘切 餘割 角度 直徑 長方形 三角形 圓錐形 平行 trigonometric function cosine cotangent cosecant degree diameter rectangle triangle cone parallel 面積 抛物線 雙曲線 橫座標 斜率 area parabola hyperbola abscissa slope chapter 8 正弦 正切 正割 弧度 象限 正方形 梯形 球形 圓筒形 垂直 正交 體積 橢圓形 座標 縱座標 漸近線 sine tangent secant radian quadrant square trapezoid sphere cylinder perpendicular orthogonal volume ellipse coordinate ordinate asymptote 257 直角座標系 Cartesian coordinate 圓柱座標系 cylindrical coordinate 圓球座標系 spherical coordinate 4. 微積分 常數 極限 無窮小 增量 極大 幕級數 偏微分 全微分 積分 微分方程式 齊次 constant limit infinitesimal increment maximum power series partial differentiation total differentiation integration differential equation homogeneous 5. 專業數學類 (1) 矩陣類 矩陣 matrix, matrices 對角矩陣 diagonal matrix chapter 8 變數 無窮大 自變數 導數 極小 微分 variable infinity argument derivative minimum differentiation 部分積分 integration by parts 收歛 convergent 單位矩陣 反矩陣 identity matrix inverse matrix 258 轉置矩陣 (2). 向量分析類 向量 梯度 旋度 叉積 範數 transpose matrix 特徵值 eigenvalue vector 純量 gradient 散度 curl, rotation 內積 cross (vector) product norm 正交 scalar divergence inner (scalar, dot) product orthogonal 8.1.3 常用片語 若且唯若 if and only if (iffi) 分段連續 piecewise continuous 充分但不必要 sufficient but not necessary 沿 x 軸方向 along the positive x-axis 經驗方程式 empirical equation 一個n × m 矩陣A an n by m matrix A 函數f(x)的n次導數 the nth derivative of function f(x) 式1右端前三項 first three terms on the right-hand side of Eq. (1) f(x, y, z, t) 對 t 的一階偏導數 the first-order partial derivative with respect to t 一次近似 first-order approximation chapter 8 259 8.1.4 以人名命名的數學術語 (1) 人名為形容詞 Laplace transform Fourier series Schrodinger equation Cauchy integral theorem (2) 人名後加 ‘s Euler’s formula Laplace’s integral Fourier’s double integral Hankel’s integral formula Hankel transform Schwartz inequality Bessel function Markov chain Jordan’s lemma Cauchy’s principle value Euclid’s algorithm (3) 將人名擴展為形容詞 Markov - Markovian process Gauss - Gaussian distribution Jacobi - Jacobian curve Euclid - Euclidian norm Boole - Boolean logic Laplace - Laplacian operator chapter 8 260 (4) 多個人名命名的數學術語 Runge-Kutta method Gauss-Jacobi elimination method Navier-Stokes equation Cauchy-Riemann equation 8.2 運算用語 8.2.1 分詞片語句形 Solving Eq. (1), we have … Solving Eq. (1), it yields … Comparing Eqs. (1) and (2), it can be seen that … Referring to Fig. 1, we have … Using Eq. (1), we get … Substituting Eq. (2) into Eq. (1), we obtain … Assuming (that) x = a, it can be shown that … Subtracting the T-value from the S-value, we get … Taking logarithms of both sides, it results in … Eliminating k from the first and second equations, we get … Differentiating Eq. (1) with respect to x, it yields … Noting that the average values of x(t) and y(t) are zero by definition, we have … chapter 8 261 8.2.2 動名詞句形 Identifying the right-hand side of Eq. (1) as shown above gives … Transposing terms and simplifying give … 8.2.3 其他常見句形 (1) 介系詞片語 By equating Eqs. (1) and (2) on a term-by-term basis, it yields … After substituting Eq. (1) into Eq. (2), we get … With the help of these equations, one may write … From Fig. 1, … By direct integration of … With this approximation, Eq. (1) becomes … In a similar manner, … Upon use of Lebnitz’s rule, … As x approaches infinitive, … By Gauss elimination, … (2) 使用 where and with First consider the differential equation, i.e., X = AX where A is a constant matrix, … chapter 8 262 f(t) = c cos(nt + ) where = + n with being initial phase. (3) 名詞片語句形 Further integration over all components of x results in … Substitution of Eq. (2), followed by interchange of summation and integration, leads to… An application of Chebyshev’s inequality gives … Subtraction Eq. (2) from Eq. (1) leads to … Use of the time-delay property of the Fourier transform of Eq. (1) gives … Simultaneous solution of these two equations yields … 8.3 有關數學特點的表達用語 8.3.1 有關證明的表達用語 (1) 開始的用語 By definition, … From the proof of Theorem 1, … Suppose that … Given …, let … (2) 結束的用語 … which completes the proof of Theorem 1. Hence the statements in Section 1 are proved. … and Eq. (1) follows. chapter 8 263 8.3.2 有關假定的表達用語 Without loss of generality, suppose that f(x) is an even function … Suppose we define … Assume a system has two states, say, operational and failed. Consider the three-dimensional vector X, … 8.3.3 有關求解的表達用語 Unfortunately, the integration cannot be carried out in closed form. Numerical techniques can be used, of course, to evaluate the integral … This can be accomplished by using a small electronic calculator, … Solution may be obtained by … 8.3.4 說明的表達用語 1. 有關條件的用語 (1) 若且唯若 A polynomial is homogeneous if and only if all terms are of the same degree. (2) 充分必要 The sufficient condition is necessary as well. The sufficient condition for this to occur is that the energy in f(t) is finite. The necessary and sufficient condition that the equation AX = B has a solution … chapter 8 264 (3) 如果…才允許 This interchange is permissible if both limits exist … (4) 在…條件下成立 This is only true when g(x) is real. These equations hold for all t. (5) 除非…否則 Unless otherwise specified, it is understood that the natural logarithm is implied. Unless the contrary is stated, the scalar and vector functions of position are … (6) 令…以便 Let f(t) be real function such that the integration in Eq. (1) exists. 2. 有關方法的用法 Extension of this result is straightforward. This sequence may be multiplied by a constant to form a new sequence. The equality sign is obtained by interchanging the order of summation and integration. Integrating by parts, it can be shown that … If e/m is regarded as a single unknown, then there are two unknowns in this equation. chapter 8 265 3. 有關內容的用語 Mathematical derivations and fine points will be noted … The emphases is on insight and understanding rather than either cookbook application or fine mathematical detail. 8.4 數學符號有關問題 8.4.1 常用數學符號的文字表達 a+b a plus b a–b a minus b ab a times b, a is multiplied by b ab a is divided by b, a over b a=b a equals b, a is equal to b ab a is identically equal to b, a is identical with b ab ab a is approximately equal to b a>b a is greater than b a >> b a is much greater than b a<b a is less than b a << b a is much less than b ab a is proportional to b a 1/b a is inversely proportional to b, a is proportional to reciprocal of b a a approaches the limit infinity chapter 8 266 a:b a 3 a n a a! a2 a3 log x ln x sin x sin 1 x sinh x exp (x) f(x) b f ( x)dx dy/dx a f, grad f v, div v v, curl v [a,b] the ratio of a to b square root of a cubic root of a nth root of a a factorial, factorial a square of a a cubed, a to the third power log x to the base 10 log x to the base e, natural log x sine x arc sine x hyperbolic sine, sineshi x exponential function of x, e to the power x function f of x integral of f(x) from a to b (between the limits a and b) derivative of y with respect to x gradient of f divergence of v curl of v closed interval between a and b chapter 8 267 (a,b) (x) J(x) (x) n open interval between a and b Gamma function x Bessel function x Dirac delta function x Sum to n terms, one for each positive integer from 1 to n i 1 n i 1 Product of n terms, one for each positive integer from 1 to n chapter 8 268 Chapter 9. Punctuation 標點符號 9.1 Punctuation Punctuation in English writing is like traffic lights and traffic signs. It warns the reader to slow down or stop to keep ideas together. It separates words, phrases, clauses, and sentences. It helps the writer and the reader to organize writing and thoughts. Above all, it helps the reader understand what you are writing. The punctuation marks used most commonly in English are: Comma (,) Semicolon (;) Colon (:) Apostrophe (’) Quotation mark (“ ”) Period (.) Question mark (?) Exclamation point (!) Others (-) ( ) [ ] (…) (/) 9.2 The comma (,) 9.2.1 Use a comma before a coordinating conjunction (and, but, or, nor, for, so, yet) when it is used to join independent clauses. chapter 9 269 Independent clauses are word groups that could stand alone as separate sentences. The comma tells the reader that one clause is ending and a new one is beginning. Everyone has heard of low-temperature superconductor, but not too many scientists are studying it now. There are exceptions to this coordinating conjunction rule: If the two independent clauses are short and not likely to be misread, no comma is needed. The engine is ignited and the rocket thrust the space shuttle into the outer space. If the clauses are not independent, do not use a comma: A good financial manager control expenses and invests surplus fund to meet future needs. 9.2.2 Use a comma after an introductory clause or phrase. Introductory word groups usually function as adverbs to explain when, where, why, or under what conditions the action is taking place. chapter 9 270 When the rocket was ready to launch, the scientist found a fault wire. The exception to the introductory adverb clause or phrase rule is that the comma may be omitted after a short adverb phrase if there is no danger of misunderstanding. In a very short time the rocket was flying at a speed of 100 m/s. 9.2.3 Use a comma after an introductory participle phrase that describes the noun or pronoun that follows. Do this even when the phrase is short. Struggling with large amounts of homework, the class feared the exam Comparing with the Euler’s equations, the Navier-Stokes equations include viscous forces. 9.2.4 Use a comma between all items in a series. When three or more items are presented in a series, separate them with a comma. The items may be single words, phrases, or clauses. Since the x-, y-, and z-directions are all equivalent, … We will prepare the specimens, conduct the tests, and record the data. chapter 9 271 9.2.5 Use a comma between coordinate adjectives not joined with and. Coordinate adjectives each modify a noun separately. The laboratory is a small, windowless, poorly lighted room. The laboratory is a windowless, poorly lighted, small room. 9.2.6 Use commas to set off nondefining relative clause. A nondefining relative clause describes a noun or pronoun whose meaning has already been clearly limited. This research, which I began two years ago, is beginning to show some interesting results. Norman Mailer’s first novel, “The Naked and the Dead”, was a best-seller. 9.2.7 Use commas to set off transitional expressions. Transitional expressions are bridges between sentences or parts of sentences such as however, therefore, moreover, for example, as a matter of fact, in other word. As a matter of fact, the climate in Kaohsiung is rather tropical. Rock’in roll may be here to stay. The sad truth for some rock stars, however, is that their hearing may not be here to stay. chapter 9 272 If a transitional expression is between independent clauses, precede it with a semicolon (;) and follow it with a comma. Natural foods are not always salt free; for example, celery contains more salt than most people would imagine. 9.2.8 Use commas to set off parenthetical (…) expressions. Parenthetical expressions provide supplemental information. Learning English, unfortunately for students, is a complex and frustrating process. The fish weighs about five kilograms, give or take a few gram. 9.2.9 Use commas to set off contrast elements. Sharp contrasts begin with words such as not, never, and unlike. The Epicurean philosophers sought mental, not bodily, pleasures. Unlike combustion engines, fuel cells do not have any exhaust emission. We use alcohol, never water, to sterilize the instruments. 9.2.10 Use commas to set off direct address, question tags, and interjections. Forgive us, Professor, for being late in turning in our homework. This is the third time you have been late, isn’t it? Well, we sometimes have lots of other homework to do. chapter 9 273 9.2.11 Use commas to set off direct quotations. William Shakespeare, in “Twelfth Night”, said, “God give them wisdom, that have it; and those are fools, let them use their talents.” “I know not what course others may take, but, as for me, give me liberty or give me death,” said Patrick Henry before the American Revolution. 9.2.11 Use commas to set off dates, addresses, titles, and numbers. The final exam will be on June 22, 2006. My first son was born in Troy, New York, in 1983. J. C. Chen, M.D., has been appointed to the Board of Directors. The total price is NTD 30,000. 9.2.12 Use commas to avoid confusion. To err is human; to forgive, divine. All of the catastrophes that we feared might happen, happened. Of all of the baseball games we played , this was the worst. chapter 9 274 9.2.13 Use commas in the sentences containing “such as.” Many of the large-scale properties of matter, such as elasticity, surface tension, condensation, vaporization, etc., can be comprehended with deeper understanding in terms of the molecular theory. 9.2.14 Use commas in references with surname being in front of first names. Wang, S. K., “Three-Dimensional Two-Phase Turbulence Flows,” Ph.D. Thesis. 9.3 The Period (.) The period is a red light or a stop sign. 9.3.1 Use a period to end a sentence. Use a period after all sentences except direction questions or genuine exclamations (neither of which is used much in scientific writing). The analogy between vectors and signals is more than coincidental. Bill asked, “Will our class be canceled tomorrow?” We finally found the answer! chapter 9 275 9.3.2 Use periods to improve the flow of writing. For temperature above 1100 K, the four fuels had about the same ignition delay when the ignition delay was defined as the time to recover the pressure loss from fuel evaporation, in spite of the large variations in ignition delay among the four fuels at lower temperatures. Too many ideas are packed into one sentence. Use periods and shorter sentences as follows to improve the flow and understanding: Ignition delay is the time required to recover the pressure loss from fuel evaporation. Despite the large variations in ignition delay at lower temperatures, the four fuels had about the same ignition delay for temperatures above 1100 K. 9.3.3 Use periods in conventional abbreviations. Mr. (mister) Mrs. (misses) Dr. (doctor) B.S. (Batchelor of Science) Ph.D. (Doctor of Philosophy) R.N. (registered nurse) a.m. (ante meridian) etc. (et cetera) chapter 9 Ms. (miz) M.A. (Master of Arts) e.g. (for example) p.s. (post script) 276 9.3.4 Place a period in correction place when it is adjacent to another punctuation mark. The symbol used here is the script “t.” Proof follows in a similar manner.* These are all examples of product modulators.5 9.4 The Question Mark (?) A direct question is followed by a question mark. Where did you put the sheet of data? But not an indirect question: He asked me where we put the sheet of data. 9.5 The Exclamation Point (!) Use an exclamation point to express exceptional feeling. We have done all of this work for nothing! Use an exclamation point for special emphasis. Keep away from that boiling water! No trespassing! chapter 9 277 9.6 The Dash (--) 9.6.1 Use a dash to set off parenthetical material that needs emphasis. Everything that went wrong – from the leaking faucet to the broken window – was blamed on our negligence. All the details of our research – even the timing, the equipment, and the material – are included in study plan. Use dash to set off an appositive (a noun or noun phrase that renamed a nearby noun) that contains commas. In a rural area the basic needs of living – food, clothing, and shelter – are less expensive than in a large city. The usual classroom activities – lectures, discussions, and examinations – are carried out in this building. 9.7 The Semicolon (;) 9.7.1 Use a semicolon to connect major sentence elements of equal grammatical rank. Use a semicolon between closely related independent clauses not joined with a coordinating conjunction (i.e., but, and, or, nor, for, so, yet). Love is blind; envy has its eyes wide open. The cup fell, but it did not break. The cup fell; it did not break. chapter 9 278 9.7.2 Use a semicolon between independent clauses linked with a transitional expression. The transitional expression can be a conjunctive adverb, a transitional phrase, or an explanatory phrase. Conjunctive adverbs are: accordingly, also, furthermore, hence, however, moreover, still, then, therefore, thus, otherwise, consequently, indeed, besides, however, instead, nevertheless, meanwhile, subsequently. Transitional phrases are: after all, as a result, at the same time, in addition, in conclusion. Explanatory phrases are: in fact, for example, this is. We were told that the main road was blocked; however, we decided to try it. Our car had a flat tire; in addition, we ran out of gas; consequently, we were late. (comparing with ) Our car had a flat tire. In addition, we ran out of gas. Consequently, we were late. (The sentences are too choppy.) All the cost has increased; for example, the lost of raw material has increased by 13 percent. chapter 9 279 9.7.3 Use a semicolon between items in a series containing internal punctuation. Classic science fiction sagas are Star Trek, with Mr. Spock and his large pointed ears; Moonraker, with James Bond; and Star Wars; with Han Solo, Luke Skywalker, and Darth Vader. 9.8 The Colon (:) The colon is used primarily to call attention to the words that follow it. A colon tells the reader that what follows is closely related to the preceding clause. 9.8.1 Use a colon between independent clauses if the second summarizes or explains the first. Faith is like love: it cannot be forced. Smiling confidently, the young man stated his major goal in life: he aims to be the chairman of the company before he was 40. 9.8.2 Use a colon after an independent clause to direct attention to a list, an appositive, or a quotation. The check-list includes: flashlight, batteries, compasses, food and water. The consort prince is guilty of two of the five indictments: inside trading and fraud. J. F. Kennedy said: “Ask not what your country can do for you; ask what you can do for your country.” chapter 9 280 9.8.3 Use a colon after the introduction in a business letter. Dear Sir/Madam: 9.8.4 Use a colon in indicting time of day: 5:30 p.m. 9.8.5 Use a colon in expressing a ratio. The ratio women to men in this class is 1:2. 9.8.6 Use a colon in expressing the subtitle of a book. The Glory of Hera: Greek Mythology and the Greek Family, Boston, Bedford, 1997. 9.8.7 Avoid abuses of the colon. The colon is often abused. Here are some common misuses you should avoid. A colon must be preceded by a full independent clause. Avoid using it. 1. Between a verb and its object Some important vitamins found in vegetables are (: ) vitamin A, thiamine, niacin, and vitamin C. chapter 9 281 2. Between a preposition and its object: The heart’s two pumps each consists of [:] an upper chamber, or atrium, and a lower chamber, or ventricle. 3. After such as, including, or for example We have reviewed our writing carefully, including [:] spelling, grammar, and punctuation. 9.9 The Apostrophe (’) 9.9.1 Use an apostrophe to indicate that a noun is possessive. Form the possessive of a singular noun or a plural noun that does not end in s by adding ’s. the driver’s side the professor’s class notes the hostess’s party Joyce and Greg’s camper John’s and Mary’s expectations are different. 9.9.2 Form the possessive of plural nouns that end in s by adding ’. the birds’ wing the specimens’ numbers 9.9.3 Use the apostrophe with some numbers, letters, and dates. 1980s in ’06 figure 8’s red J’s chapter 9 282 9.10 The hyphen (-) 9.10.1 Use hyphens to form compound nouns. a self-addressed envelop rule-of-thumb a black-and-white television high-speed computer back-and-firth movement Q-and-A session state-of-the-art technology top-of-the-line product 7-digit number X-ray mid-1990 9.10.2 Use hyphens to form commonly shared nouns. x- and y- axes in the x-, y-, and z-directions 3- and 4-dB second- and third-determinants on the w- and z-planes a wet- and dry-bulb thermometer n- and p-type materials 9.10.3 Use a hyphen to form a family of object. M-ary (vs. unary, binary) n-gon (vs. tetragon, polygon) M-valued (vs. single-valued) 2n-pole (vs. dipole) 9.10.4 Use hyphens in numbers and fractions 26 (twenty-six) 5/26 (five-twenty-sixths) chapter 9 283 9.10.5 Use a hyphen to form a compound word as an adjective. non-linear (nonlinear) ultra-sonic (ultrasonic) water-proof (waterproof) ultra-centrifugal (ultracentrifugal) mean-square error (mean square error) 9.10.6 Do not use a hyphen between a –ly adverb and an adjective (or a participle). a badly-made product (a badly made product) a really-high price (really high price) a newly-wedded couple (a newly-wed couple) a clearly-defined definition (a clearly defined definition) 9.11 The Quotation Mark (“ ”) 9.11.1 The comma and the period always precede an ending quotation mark. We call quality of service “customer satisfaction.” The old adage, “All that glitters is not gold,” applies to data transfer. 9.11.2 The colon and the semicolon always follow an ending quotation mark. The instructor mentioned “addisonian termination”; I don’t know what that means. chapter 9 284 9.11.3 The question mark and the exclamation point can precede or follow an ending quotation mark depending on the meaning of the sentence. Lois asked, “Is Prof. Wang in?” Did Lois ask, “Is Prof. Wang in”? His exact words were, “Why was the pressure going up?” Did the instructor say, “Read whole chapter on Laplace Transform by next Friday”? 9.11.4 Use single quotation marks when quoted in the quotation marks. The professor said, “Everyone is to write ‘Confidential’ on the top of his or her report.” chapter 9 285 Chapter 10. Practical Issues in Technical Writing 科技寫作之具體問題 10.1 Figures 10.1.1 Expressions regard figures 1. Lines solid line 實線 dashed line 虛線 heavy line 粗線 light line 細線 2. Types of figures (1) Graph coordinate graph 座標圖 rectilinear graph 曲線圖 semi-log graph 線性/對數圖 (2) Diagram block diagram 方塊圖 pie diagram 圓餅圖 wiring diagram 線路圖 phasor diagram 相位圖 dotted line 點線 shaded line 陰影線 bar graph 條塊圖 log-log graph 對數/對數圖 schematic diagram 概意圖 logic flow diagram 邏輯流程圖 circuit diagram 電路圖 chapter 10 286 (3) Drawing projection drawing 投影圖 free-hand drawing 手畫圖 sketch drawing 草圖 perspective drawing 透視圖 (4) View top view bottom view cutaway view 剖視圖 plane view 平面圖 close-up view 特寫圖 front (back, rear, side) view cross-sectional view 剖面圖 vertical view 俯視圖 aerial view (a bird’s eye view) 鳥瞰圖 (5) Chart flow chart 流程圖 break-even chart 收支盈虧圖 key chart (index chart) 索引圖 pictorial chart 符號示意圖 (6) Sketch diagrammatic sketch 示意圖 skeleton sketch 輪廓圖 chapter 10 287 10.2 Units 10.2.1 SI units (The International System of Units) Base units: Quantity Unit Symbol Electric current Length Mass Thermodynamic temperature Time Amount of substance ampere meter kilogram Kelvin second mole A m kg K s mol SI units with special names: Physical Quantity SI Unit Unit Symbol Electric capacitance Electric charge Electrical potential Electric resistance Force farad coulomb volt ohm newton F = As/V C = As V = W/A = V/A N = kgm/s2 chapter 10 288 Physical Quantity SI Unit Unit Symbol Frequency Inductance Magnetic flux Power Work (energy, heat) hertz henry weber watt joule Hz = s -1 H = Vs/A Wb = Vs W = J/s J = Ns Derived SI units with complex names Physical Quantity SI Unit Unit Symbol Acceleration Angular acceleration Angular velocity Area Mass density Diffusion coefficient Dynamic viscosity () Kinematic viscosity meter per second square radian per second square radian per second square meter kilogram per cubic meter meter square per second newton second per meter square meter square per second m/s2 rad/s 2 rad/s m2 kg/m 3 m 2/s Ns/m2 m2/s chapter 10 289 Physical Quantity SI Unit Unit Symbol Pressure Surface tension Thermal conductivity Heat transfer coefficient Velocity Volume newton per square meter (pascal) N/m2 newton per meter N/m watt per meter degree Kelvin W/mK watt per square meter degree Kelvin W/m2K meter per second m/s cubic meter m3 Other units from ISO 1000 grade (angle) second (angle) minute (time) Year Bar Electron volt Atomic mass unit g ” min yr bar eV emu degree (angle) liter hour gram poise million eV chapter 10 l h g p MeV minute (angle) area day tonne stokes degree Celsius ’ A d t St C 290 Abbreviations of numbers exa ( = 1018 ) peta ( = 1015 ) tera ( = 1012 ) giga ( = 109 ) mega ( = 106 ) E P T G M kilo ( = 103 ) hecto ( = 102 ) deca ( = 101 ) deci ( = 10-1 ) centi ( = 10-2 ) milli ( = 10-3 ) k h da d c m micro ( = 10-6 ) nano ( = 10-9 ) pico ( = 10-12 ) femto ( = 10-15 ) atto ( = 10-18 ) n p f a 10.2.2 Expressions of units (1) Expressions in terms of physical units an angle in radian (in degree) volume in liters pressure in atmospheres (bars) temperature in Kelvin Where h is Planck’s constant in joule-seconds. The constant k is expressed in newtons per meter. Where v is in colts and i is in amperes. chapter 10 291 (2) Expressions in terms of numbers in hundreds in thousands in millions in billions of dollars in dozens in round number (figures) Singapore has two million inhabitants. (million is used as a number) Singapore has two millions of inhabitants. (million is used as a noun) Thousands of people were present. ( thousand is used as a number which is not preceded with a number or an article “a”) (3) Numbers with units 20 C twenty degrees Centigrade 0 °C zero degree Centigrade 4/5 km four-fifths of a kilometer 10 kHz ten kilohertzs 50 ft/s fifty feet per second 32 °F thirty-two degrees Fahrenheit 2/3 ton two-thirds of a ton 1 ns one nanosecond 64 kbps sixty-four kilobits per second 15 g mole-1 fifteen grams per mole 10.3 Expressions of geometries and shapes (1) Geometries a steel ball of 2 mm diameter a steel ball 2 mm in diameter a copper rod of 10 cm long a copper rod 2 mm in length chapter 10 292 a fiber as thin as 2 a brass plate with a thickness of 0.5 cm a wheel 1 m in diameter (a wheel of diameter 1 m, a wheel having a diameter of 1 m) be mounted in a housing 16 inches wide, 4.25 inches height, and 11.5 inches deep a tank having a capacity of 2 m3 a flask of volume 2 liters a 2 3 5 cm3 steel block a pipe of outside diameter 7.5 cm a pipe with an outside diameter of 7.5 cm a rectangular sheet 5 cm wide and 12 cm long a room 4 m by 5 m a liter of helium under a pressure of 2 atm and at a temperature of 25 °C The cross-sectional area of a steel bar is 1.5 in2. A copper vessel of mass 200 g contains 400 g of water. (2) Shapes T-bar T-bolt T-junction O-ring U-tube I-beam Y-pipe S-shaped curve I-girder cross-head screwdriver flat-haed screwdriver diamond-shape star-like zigzag concave upward concave downward convex upward convex downward chapter 10 293 10.4 Abbreviations from Latin a priori 事先 先驗的 a posteriori 事後 歸納的 後天的 cf. (confer) 參照 對比 e.g. (exempli gratia) 例如 i.e. (id est) = that is 即 ibid 出處同上 et al. (et alii) = and others 等(人) (用於三人或三人以上) etc. (et cetera, and so forth) 等等 It is further assumed that n j 1 j 0 n 0 equals i.e., that the treatment effects zero. j 1 j The material is mainly standard, but I have included some interesting and useful topics (e.g., companion matrix, inner product). Man-made types of interference include such things as electromagnetic pick-up of other radiating signals, inadequate power supply filtering, etc. (note: There is no need of using “and “ in the series of items) chapter 10 294 Black et al.[3] proposed an innovated approach… [3] D. Black et al., Signal and Linear System, Second Ed., New York; John Wiley Press, 1980. It is called a priori or an a priori probability. 10.4 Greek Letters Alpha Αα Gamma Γγ Epsilon Εε Eta Ηη Iota Ιι Lambda Λλ Nu Νν Omicron Οο Rho Ρρ Tau Ττ Phi Φφ Psi Ψψ Beta Delta Zeta Theta Kappa Mu Xi Pi Sigma Upsilon Chi Omega chapter 10 Ββ Δδ Ζζ Θθ Κκ Μμ Ξξ Ππ Σσ Υυ Χχ Ωω 295 Chapter 11. Construction of a Technical Paper 科技論文之組織結構 A technical paper is usually consist of the following parts: Beginning: Title, Abstract (Summary), Introduction (including problem) Main body: Materials and Methods, Results and Discussion Ending: Conclusions, References, Acknowledgements 11.1 Title The title is the single most important phrase in your document. It describes your document by orienting readers to the field of study and what was done in this study. Here are a few rules for titles: The title should indicate the topic of the study. The title should indicate the scope of the study. The title should be self explanatory to readers in the field. The title should be neither too short or too long. The title contains specific and not general terms. The title is built on careful syntax. The title is a label and not a sentence. The title avoids the use of common abbreviations, specific notation, and reference number. chapter 11 296 Example: 1. Effects of Machining on Surface Quality (unclear) 2. Effects of Knife Jointing and Wear on Surface Quality (better) 3. Effects of Knife Jointing and Wear on Planed Surface Gluing Quality of Sugar Maple Wood (best) 4. Effects of Jointing with Knives at Four Stages of Wear on Panel Surface Gluing Quality of Sugar Maple Wood (too much) Why is #3 best? It uses words that are easy to understand. It orients the reader to the field (effects of knife jointing and wear on surface quality). It identifies what is done to the surface (planned surface). It separates the document from others (gluing sugar maple surfaces). Further, with all of that, it has only 15 words. chapter 11 297 The following examples illustrate how to prepare appropriate titles Poorly-worded title Well-worded title March 2 Serves as an Automated Validation Tool (a sentence, not specific) March 2: An Automated Validation Tool for the APOLLO2 Code Using Parallel Computers for Numerical Studies in the Atmosphere, Ocean Interaction (careless syntax, general) Numerical studies on the Interaction between Atmosphere and Ocean Using Parallel Computers Evaluation of the Measures to Adjust the Increase of Outpatients in MIS (ambiguous abbreviation) Evaluation of the Measures to Adjust the Increase of Outpatients in Medical Insurance System chapter 11 298 11.2 Summary or Abstract The summary (or abstract) is designed to help the reader to determine if he or she wants to read the whole paper. In the Summary, emphasize the most important details generally in the order in which they appear in the paper. There are two basic kinds of Summary. A descriptive summary tells what kind of information is in the paper. An informative summary is a brief version of the entire paper that tells the reader what you did and what you learned. A good summary should include: • Objective • Main findings or accomplishment • Significance Descriptive Summary Here is an example of a descriptive summary: This paper introduces a new chemical process for eliminating nitrogen oxides from the exhausts of diesel engines. The process uses isocyanic acid, a nontoxic chenical used to clean swimming pool. In this paper, it shows how well the process reduced emissions of nitrogen oxides from a laboratory diesel engine. The explain how the process works, a scheme of chemical reaction is present. chapter 11 299 Let’s look at the paper of this summary: The first sentence orients the reader to the identity of the work. The second sentence describes second detail that could not fit into the title. The final sentence list in order what will be found in the document: a discussion of the experiment followed by a discussion of the theory. A descriptive summary might be useful in a paper describing a method or device. A descriptive summary indicates the contents of the paper and the scope of work done without giving information about the results and conclusions. However, it is generally not adequate for a paper reporting on a research study. Informative summary An informative summary is appropriate for most research reporting. It is truly a brief version of the paper or thesis. It summarizes all the main points. The summary gives information about the purpose of the study, newly observed facts, conclusions of an experiment or argument, and, if possible, the essential parts of any new theory, treatment, apparatus, technique, etc. Here is an example of an informative summary: This paper describes a new internal navigation system that will increase the mapping accuracy of all wells by a factor of then. The new system uses three-axis navigation that protects the sensors from high spin rates. The system also processes its information by Kalman filtering (a statistical sampling technique) in an on-site computer. Test results show that the three-dimensional location accuracy is +/- 0.1 m of well depth, an accuracy ten times greater than conventional systems. chapter 11 300 To review the principles of an informative summary: 1. It is tight and contains no needless information. 2. It is a summary of the significant points, and only the significant points. 3. It is independent of the paper itself – necessary definitions are provided. 4. The reader will read to find out how it was done, what happened, and what you concluded. 5. Everything in it is either a repetition on a condensation of something in the main text of the document. 11.3 The introduction In the introduction, tell the reader: What exactly is the work? Why is the work important? What has been done before? (Literature review) What is the gap in knowledge? What is needed to fill the gap? What is the specific objective? The purpose of an introduction is to supply sufficient background information so as to allow the reader to understand and evaluate the results of this study. It may therefore become necessary to refer to work done earlier only strict relevance to the above purpose. Sometimes it is necessary to outline the author’s earlier attempts to solve the problem along with citations to relevant literature. chapter 11 301 Guidelines for a good introduction: 1. It should present first, with all possible clarity, the nature and scope of the problem investigated. 2. It should review the pertinent literature to orient the reader. 3. It should state the method of investigation and, if necessary, the reasons for the choice of a particular method. 4. It should state the principle results of the investigation and also the principal conclusions suggested by the results. In establishing a research area, show that the research area is important, establish why that is important, introduce and review briefly previous research in this area, cite references in the literature and provide that information. The total volume of treated wood products removed from service annually in the U.S. is estimated to be 9 million cubic meters. A possible approach to recycling this waste material is to incorporate it into wood-cement composites. Establishing a research area in the introduction is based on introducing and reviewing previous research in the area. Several studies have been reported on the effects of cement/wood ratio, particle geometry, particle treatment, wood species, and board density [9-12, 14, 20]. Huang and Cooper [13] stated that the strength and dimensional stability of CBP increased with increasing cement/wood ratio. chapter 11 302 Establishing a niche for your study is used to indicate a gap in previous research, raise a question about it, or extend previous knowledge. This is a key move, because it connects a review of what has been done, and what has not been done, to a statement of what the present research is about. Information is limited regarding the mechanical and physical properties of Cement Bonded Particleboard using CCA-treated wood removed from service at different cement/wood ratios. Then indicate an area in which research would be useful. An alternative to landfill disposal of preservative-treated wood products would be to incorporate the wood into cement-bonded particleboard. After the niche has been established, your next move in the Introduction is to occupy the niche. You do this by stating the objective and nature of the present research. The objective of this research was to determine the effects of cement/wood ratio on the mechanical properties and the dimensional stability of CBP containing particles from recycled CCA treated wood. Then tell the reader what you have done. In this paper we present the results of three experiments… In this study a comparison of the effects of treatment with…was evaluated. chapter 11 303 11.4 Materials and Methods In this section you tell the reader what you did and how you did it. It should be done completely and accurately enough that the reader could repeat it. The main purpose of this section is to describe the experimental design, experimental technique, or theoretical derivation. Questions to be answered here are: What was your experiment design? What was your sample? How did you conduct test (derive the analysis, prove an assumption, etc.) How did you analyze the results? 1. What was your experimental design? Figure shows the overall experimental setup with the relevant apparatus and instruments. The measurements for the present experiments were performed in heat sink channel, and the acquisition of all the experimental data are in a transient state. Brief descriptions for general configurations and functions of the experimental facilities are introduced in the following:… 2. What was your sample? Commercial AAP/PWB specimens were tested. AAP/PWb specimens were manufactured using the same processing parameters. The specimens were provided by DuPont Company. Each AAP/PWB specimen, as shown in Fig.1, was composed of one chip connected to the PWB through 144 solder balls (Sn-Pb-Ag) with a 0.8 mm pitch in a 13 X 13 ball grid array. chapter 11 304 3. How did you conduct the test? For each cement/wood ratio, five specimens for three-point static bending tests and five for internal bond strength were cut from the CBPs as shown in Fig. 1 and tested according to ASTM D1037-96a. The leachate was sampled using a digital pipette rinsed with de-ionized water between aliquots. Each aliquot of leachate (10 ml) was drawn and placed in a polyethylene sample tube. Aliquot samples were acidified with 1.5 ml of 3 molar nitric acid. 4. How did you analyze the results? Results were corrected for the acid dilutions and aliquot volumes and converted to mg/hr leach rate. The data were plotted as leach rate versus exposure time and as cumulative fraction leached and incremental fraction leached per day versus exposure time. The relationship of leach rate to exposure time is shown in Fig. 4. chapter 11 305 11.5 Results Here is where you present your findings; describe what happened. Describe the results in words and present them as tables or figures, usually not both. Use whichever shows the results better. Present results in order of the research procedures, which is the order in which they were obtained. Be sure tables and figures are clear and clearly labeled. Refer to them in the text with the same terms (properties, units) as included in the table or figure. Comments in Results are used to help the reader understand and interpret the results. They often include: Describing how the results are presented Justifying the methodology used Interpreting the results Citing agreement with previous studies Pointing out discrepancies in the data Tables 1 and 2 summarize the mean value and standard deviation of modulus of elasticity, modulus of rupture, IB, density, TS, WU, and WA for CBPs of cement/wood ratios ranging from 1.0 to 4.0 at 0.5 increments. The board density increases with the cement/wood ratio. The average values of density range from 815 to 1300 kg/m3. chapter 11 306 The extractives and the primary color components of yellow-poplar are listed in Table 1. Experimental results on coupling agent retention, graft rate, contact angle, and shear strength of wood-PVC composites are summarized in Table 2. 11.6 Discussion The main functions of this section are to interpret data and to highlight the significant features of the data and the possible causes of these features. Interpret your findings and compare them with results of related studies. The tendency to repeat description of data in this section should be avoided. What is obvious from the tables or figures need not be described in the text again. Here, only interpretation of data need be done. It is in the discussion section that provides a basis for drawing conclusions from your results. The laboratory-made CBP, using particles made from retired CCA-treated wood, showed optimum bending strength, IB strength, and dimensional stability at a cement/wood ratio of 3.0. This finding is in agreement with previous published work on CBP made with untreated wood. chapter 11 307 11.7 Conclusions Conclusions should stem directly from the data presented and no extra material should be introduced. When there are significant findings, conclusions are a necessary part of the paper. The major function of conclusions is to make recommendations based on the results of the study. If no recommendation emerges, this section may be dispensed with. In such cases where the study has led to clear-cut findings, it is preferable to give the conclusions in the form of a series of numbered points. 1. 2. 3. 4. Based on the present results, the main conclusions emerged from this study are listed below: A new modified transient liquid crystal method for measuring local and average heat transfer characteristics in a channel installed with a heat sink has been established; and validated by CFD simulations. The effect of the air preheating temperature on local and average effective heat transfer coefficients of confined heat sinks is not significant. The local and average effective heat transfer coefficients increase with increasing flow velocity. The overall channel pressure drop increases with increasing flow velocity or decreasing channel porosity; the highest and lowest pressure drops can be found for fully-confined and unconfined heat sinks at a specific channel inlet velocity, respectively. … chapter 11 308 11.8 References To document your sources, cite the author’s name, and the year of publication in parentheses at the end of the sentence, before the final period: A pressure-based high-order upwind scheme using the PISO algorithm in the investigation of vortex shedding and heat transfer behind a circular cylinder was employed (Wang et al., 2004). Wang, S. K., Hung, T. C., Lin, G. W., and Pei, B. S., (2004), “Numerical Simulations for the phenomena of Vortex Induced Vibration and Heat Transfer of a Circular Cylinder,” Numerical Heat Transfer, Part A., 45(7), pp. 1-18. 11.9 Acknowledgements This is a list of persons who you would like to thank for their advice, support, or assistance of any kind. The organization which support financial aides should also be acknowledged. The support from the National Science and Engineering Research Council of Canada to the present study is acknowledged. The author would also thank Dr. Chris Johnson and Dr. Greg Smith from the Department of Mechanical Engineering, Columbia University, for their invaluable advice on the present study. chapter 11 309 Chapter 12. Common expressions in technical writing 12.1 Expressions show “purposes” at the beginning of the paper A. Use “we” as the subject in an active voice: In this paper, we begin with a review of … we discuss some measures associated with… we develop some methods for handling… we describe the basic process involved in… we introduce a concept of… we will examine briefly… B. Use “this paper (study)” as the subject in an active voice: This paper (study) presents an analysis of the properties of superconductors… describes various designs for… derives some important algorithms that can be used in… considers several problems associated with… addresses the problems of… develops an analysis of… C. Use “the content of the paper” as the subject in a passive voice: A new and simplified adaptive algorithm is presented for… A comprehensive summary of … is presented. A mathematical description of… is given used in… The non-linear method proposed by M is investigated (analyzed, derived). chapter 12 310 D. Use “this paper (study)” as the subject in a passive voice: This paper is concerned with… is devoted to analyze… is intended to describe… is aimed to derive… Or use the following alternative expressions: This paper is intended to describe a new stochastic-gradient algorithm for adaptive sensor arrays. The purpose of this paper is to present (introduce, discuss, analyze, describe, derive, develop, give)… 12.2 Expressions used in summary and conclusions A. Use “we” as the subject in an active voice: In this paper, we have examined some of the properties of… we have explored the relationship between … and… we have introduced one of the most useful and powerful techniques for… we have made a detailed presentation of various methods which may be used… B. Use “this paper (study)” as the subject in an active voice: This paper has presented our first definitive study of… has outlined some considerations in the design of… has concluded with a description of… chapter 12 311 C. Use “the content of the paper” as the subject in a passive voice: Major emphasis has been placed in this study on… 12.3 Typical expressions in the main body of a paper A. Use “it” as the subject of a sentence 1. “It is + adjective + to…” It is advantageous for the mechanism to proceed at lower temperature. There is some advantage in working at lower temperature. It is preferable to obtain higher pressures by having compression stages. It is possible to do something. seems advantageous appears useful proves customary becomes apparent It is possible to cut all thread forms and sizes on a lathe. It is straightforward to verify that… It is necessary for us to know how to convert energy from one form into another. It is necessary to distinguish between the mean of a sample and the mean of a population. It is a fact that no insulating material is a perfect insulator. However, it is possible for an atom to lose one of its electrons. It is usually advantageous to use two or more diodes in series rather than a single diode. chapter 12 312 It therefore seems natural to define the product of A and B as in Eq. (1). It is conventional to assume (represent) that… It is convenient to define (extent)… It is interesting to observe … It is necessary to determine the condition under which the reaction takes place. It is clearly not feasible to apply the definition as a practical way of calculating… It is tedious but straightforward to solve the differential equation shown above. 2. “It is + adjective + that…” It is apparent that the difference between elements is in the structure of their atoms. It is impossible that… It is important that… It is necessary that… It is preferable that… It is reasonable that… It is obvious that… It is not surprising that… It is no wonder that… It may be puzzling at the first sight that… It is satisfactory that… It is obvious that transposing twice in succession returns any matrix to itself. chapter 12 313 3. “It is + participle + that…” It is known that… It is believed that… It is accepted that… It is learned that… It is assumed that… It is demonstrated that… It is considered that… It is recommended that… It is noted that… It is supposed that… It was found experimentally that… It is intended that… It was found that… It is predicted that… It has already been proved by some economic studies that… It must be admitted that… It can be shown that… It should be pointed out that… It can be seen from Fig. 1 that… It was noted above that… chapter 12 314 4. “It is + gerund (or noun) + that…” It is a common practice that… It is worth noting (mentioning) that… It is a fact that laser is different from incoherent light. 5. “It + connecting verbs (or intransitive verb) + that…” It turns out that… It seems that… It appears that… It remains that… It happens that… It seems possible that… It seems impossible that… It becomes evident that… It goes without saying that oxygen is the most active element in the atmosphere. It follows that the greater the conductance a substance has, the less the resistance. 6. Other sentences using “It” as the subject It takes about twenty eight days for the moon to revolve around (circle) the earth. chapter 12 315 B. Use “as” to form a clause or phrase 1. Use “as” to form a clause As we have mentioned in the previous section… As has been stated in the previous section… As mentioned in the previous section… as shown in Fig. 1 as proved in Eq. (1) as described in Sec. 1 as illustrated in this figure as proposed in Ref. 1 as indicated in Table 1 as pointed out by M as remarked in Sec. 1 as explained previously as defined in Eq. (1) as opposed to… as sketched in Fig. 1 as demonstrated before as given in Appendix A (incorrect) As we have indicated it in Fig. 1… chapter 12 316 Use “as “ to form a phrase as follows as above as before as a whole as a rule as usual as a result as a matter of fact as in the case of… as with… as an example as well as such as regards (in that regard) The solution of Eq. (1) is as follows:… As regards that problem, the experiment really agrees with the theory. 2. C. “be + participle” sentences 1. 中文述語前帶”被”字義: Radio waves are regarded as radiant energy. (被認為) Gases are frequently regarded as compressible. 2. 中文述語前無”被”字義, 但意義是被動: Suppose the switch in the circuit is suddenly closed. The amount of information about an event is closely related to its probability of occurrence. 3. 中文表達中含有”由”, “受”, “為”, “根據”等有被動含義: These interference fringes were studied by Newton are called Newton’s rings. Electric field is produced by an electric charge. chapter 12 317 4. 中文中有泛指”人們”, “大家”, “我們”等主詞的句子 Physics has been called the science of measurement. Silver is known to be a good conductor. 5. 中文中含有”是…的”意義的句子 This property of forces was stated bt Newton in his third law of motion. Telephone was invented in 1876 by A. G. Bell. 6. 中文表達中強調的成分不是主詞的句子 Heat is generated by friction. A large portion of heat is absorbed by water. 7. 中文表達中有”將”, “把”, “對”等詞的無主詞句子 A mathematics class is divided into two sections, both of which are given the same test. Some caution must be exercised in adding special densities. 8. 使用”be + participle” 句型注意事項 (incorrect) The first World War was broken out in 1914. (correct) The First World War broke out in 1914. (incorrect) No conclusion was arrived. (correct) No conclusion was arrived at. (correct) No conclusion has been arrived at. (incorrect) The measurement can still be improved. (correct) The measurement can still be improved upon (on). chapter 12 318 (incorrect) The decision must be abide by. (correct) We must abide by the decision. 9. 科技寫作中, 有些動詞常使用被動語態 We are farced to face this option. We are faced with familiar problem of solving a set of difference equations. We are confronted with quite a selection of possible performance function. The reader is reminded of the structure from which we obtain this equation. Supposed we are given a sample of n variables having mean X and standard deviation S. The student body president is asked to appoint a committee comprising of 5 males and 3 females. Readers are urged to do this problems by use of partial differentiation. We might be inclined to think that… We are also concerned with efficiency and therefore attempt to… Fourier himself was concerned with the representation of the function given graphically. We are supposed to start work at 8:00 every morning. You are cordially invited to submit an original paper for consideration for the conference. We are pleased to learn that your paper has been accepted for publication. One who is acquainted with numerical integration procedures may… Because we are limited to one dependent variable, we insist that… chapter 12 319 10. 以動作性質的名詞為主詞的 “be + participle” 句子 Some caution (care) must be exercised (taken) in adding special density. Care must (should) be taken in this case to provide external logic for proper operation. Several important observations can be made from Fig. 1. Attention should be paid to safety in handling power equipment. Brief reference should be made to one of the equations. Account should be taken of the high melting point of this substance. Allowance must be made for dramatic rapidity of computer communications. Careful consideration is required when one is designing this kind of network. If an attempt is made to use Eq. (1) to compute… 11. 不定詞的被動式 the major factors to be considered the law to be mastered the issue to be taken into consideration to project to be accomplished the banquet to be given chapter 12 the material to be polished to item to be deleted the satellite to be launched into space the hydro-station to be established important conclusion to be learned 320 D. 使用在句首的不定詞(infinitive) 為目的的副詞修飾語的句型 To emphasize these concepts, we now return to… To proceed further into an analysis of…, we make use of… To illustration the operation of…, it is convenient to choose… T appreciate some of the underlying principles of…, we introduce the concept of… To lay the groundwork for the nonlinear system, it is instructive to make use of… To calculate the probability of error, we first make… To investigate a mean-square minimization criterion, let us… To be valid for all time, it must be… To make it easier to discuss oxidation, we assign… To smooth out short-term fluctuations in…, it is advantageous to use… To begin with, consider a simple case of… To demonstrate this result, let us approximate… To compute the improvement in speed of…, we observe that… To analyze sensor behavior, we consider… To see how Eq. (1) is proved in general, suppose matrices A and B are both 33… To obtain f(x), we use the transfer function… To derive maximum performance from…, the system engineer must.. To make this method effective, we adopt the following procedure. To develop this model, a conservation law of mass is applied… To be an analytic function, F(s) must be continuous over the range of… chapter 12 321 Note: Be careful to write a logic sentence. (incorrect) To conduct the test properly, the motor must run at a constant speed. (correct) To conduct the test properly, one must keep the motor running at a constant speed. (correct) If the test is to be conducted properly, the motor must run at a constant speed. E. 關於條件句與假設句 1. 使用”if” 的條件句型 If the nucleus contains an excess neutron, one or more of them will be converted into protons. If the forces F and G are equal in magnitude and opposite in direction, then they are… (incorrect) If the forces F and G will be equal… (This sentence represents a hope, not a condition.) If the steam is not overheated, higher pressure will be necessary. Unless the steam is overheated, higher pressure will be necessary. If the engine had made to work in this way, it could have efficiency of 100%. (有關現在與將來的非真實條件句型) If the illness had been diagnosed early, it might have made all the difference. (有關過去情況的非真實條件句型) If there should be a blackout, the emergency generator is switched on automatically. (表示某事件不大可能或根本不會發生) chapter 12 322 不使用”if”的條件句型 使用表達條件的詞組 provided (that) providing (that) on condition that subject to the condition as long as so long as given + noun only if Provided R is less than the maximum range, this equation has two solutions for values of α between 0o to 90o. This design is likely to be accepted provided that the cost is reasonable. Two matrices A and B can be added together only if they have the same rank. The engine can be run at very high speeds on condition that the vibration can be damped out. Given a properly designed nozzle, the steam flow will be smooth. Knowing the electronic structure of atoms, we can interpret the chemical properties of the metal in a reasonable way. In the event of a large leakage of steam, the engine efficiency will fall. In case of fog, aircraft can be guided down to the runway from the control tower. A safety valve is filled in case the pressure in the boiler rises too high. (in case 不同於 if, in case 用來談論預防措施以保安全) An atom will become ionized if it loses an electron. 2. a. chapter 12 323 b. 使用倒裝語句 Had the body been initially moving toward the right at 5 m/s, its initial momentum would have been 10 kg.m/s toward the right. Should the work not be completed by June, the contract will be cancelled. c. 假設性語句 The assumption is made that there is no heat loss from the cylinder. Assume (that) one-half the people in a certain community are regular viewers of television. Assuming (that) the deflection of the galvanometer is 45 degrees, obtain the weight of copper deposited. The cylinder is assumed to be a perfect non-conductor of heat. Suppose (that) we wish to find the instantaneous velocity of the particle in Fig. 1 at the point P… Imagine (that) the second point Q to be taken closer and closer to the first point P, and let… Suppose that there is a gas in one compartment and that the other is empty. chapter 12 324 d. 其他 Investigate whether the following equations have a nontrivial solution, if so determine the solution. What happens if the computation of a coefficient is attempted for n > N? Suppose the gain is large, say, A = 1000… These gateways perform routine functions, provide program buffering, and, if necessary, perform protocol translation. F. Emphatic expressions 加強語句的表達 1. Typical expressions It is this policy that leads to a comparatively low utilization of about 50% of installation plant. (強調主詞) It is this molecular motion that we call heat. (強調受詞) It is in this respect that computer models are particular important. (強調副詞修飾語) It was C. E. Shannon who made a truly outstanding contribution to symbolic logic when he wrote his thesis at MIT. (強調人) It was not until 19th century that heat was considered a form of energy. (強調時間) chapter 12 325 2. Using insertions 插入語句 Often, especially for discrete data, noncontiguous boundaries are used. The topic of linear algebra, particularly matrix theory, is a much-used topic used in applied mathematics. In many cases, notably in games of chance, the probability may be stated without collection data of frequencies. Some microprocessors, especially those intended for calculators, represent numbers in binary-coded decimal form rather than as binary numbers. Matrix theory is used extensively in the study of stochastic process, in particular in the analysis of Markov chains. 3. Using reversed sentences 倒裝句 Of particular interest are the “common” logarithms to the base 10 and the natural logarithms to the base e. Of particular promise are communication satellites. Beyond this, however, it is difficult to define a minicomputer precisely. Later in the next we will learn to evaluate and compare the architectures of computers. Included in this figure are two additional representations of exchange function. chapter 12 326 4. Using phrases 採用片語 In particular, if I = 1 then the state is said to be recurrent, if, on the other hand, I < 1, then the state is said to be transient. Transient behavior is discussed elsewhere in the text, notably in Chapter 2. A point which is especially to be noted in connection with entering the minterms in a K map is the following. Most important of all 1 mole of any substance contains the same number of molecules. 5. Using auxiliary verbs 使用助動詞 a. “be” When accepting your paper, Symposium committee is assuming that you or one of your co-authors will present the paper at the Symposium. In this sense, we are using the word probability to denote a belief found on a certain amount of evidence. Here we are assuming that the number n such that log n is an integer. If we are dealing with a finite chains, then the last row of the matrix would be [0,0,1]. What is surprising is that Eq.(1) states that the bandwidth and signal-to-noise ratio can be exchanged. Here we are considering… This discussion, however, applies to… For convenience in the present discussion we are taking clock-wise torques to be positive, the opposite choice from that used in preceding sections. chapter 12 327 b. Use “do” The wheels do revolve clockwise at an angular rate of α radians per second. 6. Using “such” and “so” A possible way of generating the coefficients for such a representation is shown in Fig. 1. The statistical averages are so important we will discuss them in detail. 7. Others It is useful to reemphasize the distinction between bits and bytes to avoid confusion. G. Sentences of negative voice 否定形式表達 1. Completely negative 全部否定 The students do not practice at this factory. Friction is not always a bad thing as one might think. These conditions are sufficient but not necessary. No proof (s) will be given for Theorem 1. At 100% relative humidity, no further evaporation can take place. Liquids have no definite shape. None of the computers operates normally. Neither of these two questions has been solved. Neither question has been solved. chapter 12 328 (incorrect) I think that he cannot operate the new microcomputer. (correct) I do not think that he can operate the new microcomputer. Ordinarily we do not consider iron as good conductor. The train did not run because the fuel was exhausted. The SPC exchanges are not widely used because they are too expensive. This is not true in general. Singularity functions do not occur in physical systems. Newton’s first law of motion is not as self-evident as it may seem to be. 2. Partially negative 部分否定 All the answers are not given. Not all answers are given. (部分否定) Not all signals of interest have finite energy. Not all decimal-to-binary conversions are as neat as this example. Not all the information that we will used with a computer is numeric. Not all the energy from an antenna is radiated in the main beam. But we only have 1.0 g sulfur, so not all the silver can react. This abbreviation is not used by all authors. Both computer and oscilloscope are not available for use. (不是全都能用) Every vessel did not arrive at the port of landing on schedule. (不是全都按期抵港) chapter 12 329 3. Phrases with negative meaning out of accordance with 不按照 of little account 不太重要 be anything but 決不是 anything but 根本不 too…to + verb too…for…to + verb out of action 失去作用 rather than 而不是 but that 要不是 prevent from 不讓 be safe from 免於 free from 免於 沒有 protect from 防止 far from 遠非 be scarcely possible 幾乎不可能 hardly yet 幾乎還沒有 entirely different from 截然不同 In a system distribution environment the lower machines may be entirely different from, and incompatible with, the higher machines. The analogy between vectors and signals is more than coincidental. The words of small computers are often too short to store numbers within the precision needed for scientific computation. 4. Using antonyms 反義字 anti-acid antilog decolor decomposition disagreement discontinuity chapter 12 330 counter measure counterexample immeasurable illegal nonlinear unacceptable under-saturation error-free lightless water-proof dissymmetry (asymmetry) non-countable insignificant fault-free non-dimensional anti-freeze un-directional counter-diffusion incomplete irrational non-elastic unauthorized under-damp shock-free voiceless light-proof non-symmetry incompressible non-conducting unbiased under-proof lifeless freeze-proof un-symmetry uncountable un-significant faultless dimensionless freeze-proof directionless chapter 12 331 5. Negative phrases 含有否定的片語 as often as not, more often than not 經常 can do no other than + infinitive 只能 , 別無它法 in no time, less than no time 立刻 no other than, none other than 正是, 恰是 none the less 還是, 仍是 no more than 僅僅 not more than 至多 at no time, in no case, in no way, not on any account, in no respect 決不 by no means, in no sense, not by any means 絕不是 if not 要不然 not a bit, not in the least 一點也不 not to mentioning 不用說 without mentioning 不用另作說明 chapter 12 332 12.4 Propositions A. Propositional phrases 1. “as” as an example as an approximation 2. 3. 4. 5. “above” above all 首先 above the average as in the following table above measure 非常 “after” after the model 仿此模型 one after another 順序 time after time 屢次 named after + (name) after all 終究 “about” about the real axis comments about the software books about FORTRAN “across” across a one-ohm load across a bandwidth B chapter 12 333 6. “along” along the positive x-axis along some arbitrary path 7. “around” magnetic field around a long straight conductor the line integral of B around a closed path around a hundred years around this problem 8. “at” at the top of at the first glance, at first appearance at the time of at the end of at a rate greater than at a temperature T at constant speed at right angle to each other at a time t at a later time t = 2 s at the pole at the center at each instant at the bottom end at a depth about 30 m below at hand at will 隨意 at the beginning of at a distance at the expense of at full length 詳細的 at all hazards 不惜任何代價 at our request at the back of at full speed at point P chapter 12 334 “behind” the idea behind… the principle behind the method The principle behind the method can be illustrated by a simple example. 9. 10. “beside” beside the question (point) 離題 11. “beyond” beyond the range of… beyond question 毫無疑問 beyond control beyond description beyond one’s authorization beyond the reach of 力所不及 12. “by” by definition step by step by the chain rule by a rough estimate by air (car, train) one by one item by item by the yard by implication 隱含的 chapter 12 term by term by experience by far the majority of sponsored by 335 13. “during” during the interval during program execution during the compiling stage 14. “for” for k > 0 for a fixed value of k for various reasons for purposes of application for brevity (simplicity) for variety the highest value for y = cos x for prerequisites special attention for for convenience in… for simplicity’s sake, for (the) sake of simplicity for the sake of 15. “from” from Eq. (1) from this result prevent parts from corrosion second from the left from beginning to end from cover to cover 16. “in” in practice in physics from the fact that… judge from appearance from top to bottom in Theorem 1 in this chapter in the right-hand side of Eq. (1) chapter 12 336 in units of km in SI units in deriving Eq. (1) in many examples in a similar manner in the numerator in the absence of in today’s technology in the vicinity of 1 in the complex s-plane in summary in the remainder of this section in more detail in agreement with Newton’s laws in reality, in fact in the time interval between… in using… in equilibrium in the range of… in preparation for in acknowledgment of in advance in alternate lines in repair in the balance 懸而未決 in consultation with in contradiction with in the domain (field) of in due time in duplicate in extreme cases in honor of in the sequel 在後 in proportion in harmony with in ink (pen) in principle in this notation in the interval (a, b) 17. “on” on the right on logarithmic abscissa on the positive half-cycle of on multiplying Eq. (1) by sin x on the order of on this account 為此緣故 on the assumption that… on the (an) average on demand on the edge of on the interval [a, b] chapter 12 337 on behalf of on TV on page 10 on the telephone 18. “of” of all the three configurations of the latest design of long duration of great moment 意義重大 a number of… a total of the F column 19. “over” over the interval (0, T) over a range of… over the telephone over 1000 people constant over a wide range 20. “to” to a good approximation to accuracies of… to the best advantage to the benefit of to the best of my knowledge to a certain degree accurate to 1 part in 10,000 120 pieces to a box draw…to scale legends to illustration (s) chapter 12 on the radio on both sides of Eq. (1) of the total enrollment of the first magnitude 最重要 of little moment affiliation of author over the air over only positive values of n to a great extent to put it another way to a considerable degree a close approximation to… not draw to scale the preface to the book 338 the key to the problem the solution to the problem the answer to the question an exception to the rule 21. “under” under certain circumstances under the condition of… under constraint under development under discussion under investigation under review under (a) cloud 受懷疑 under consideration under construction under the direction of under the sponsorship of under the hypothesis that… under repair 22. “upon” upon making use of Eq. (1) upon inspection of upon solving Eq. (1) for X upon the condition that 23. “with” with reality with great confidence with the naked eye with focus on with accuracy of… with this approximation with an effort with the exception of… with an eye to (on) 著眼於 with the help of chapter 12 339 24. “within” within accuracies of within the restriction given above within a given band of frequencies within the range (bound) of within the limits of… within the limits of validity of Eq. (1) within this interval within a solid within reach 25. “without” without preliminaries 直接的 without distinction 無差別的 without doubt without effort 不費力的 without any exception without regard for (to) 不考慮 without loss of generality 26. “versus” amplitude versus frequency a graph of F versus t chapter 12 340 B. Verb + proposition act as agree with be applied to apply M on N apply for arise from, arise out of associate with arrive at, attain to 得出 attempt to be attached to 附屬於 attribute to attest to 證實 awake to 領會 be based on (upon) bear in mind begin with belong to behave as bring about 引起 bring forth 產生 bring out 顯示 call for carry out check up consist of be composed of center around conform to 符合 consult with cope with check N against M compare to 把…比作 compare with 與…比較 be confronted with compensate for deal with divide… into devote…to depend on (upon) depart from違背 differ from dispose of 處置 exchange for get around 迴避 gain an insight into 深入瞭解 give up be engaged in face with fill in fill out find out follow after追求 identify…as improve on (upon) insert into impose on (upon) 施加於 be independent of lead to look at pay attention to prefer to pick up point out print out proceed from從…出發 proceed to 著手 put aside put forward 提出 chapter 12 341 put into practice 實施 refer to A as B 稱A為B resolve into 分解為 set about 著手 search for, look for take…as example remind…of 提醒 assign M to N correspond to C. put off refer to 參照 reckon up 計算出 relate to 有關 result in result from set forth 陳述 stand for take account of 考慮到 think of convert M into (to) N pay for make contact with congratulate…on… reply to postpone until (to) Verbs without propositions answer = reply to Answer the following questions. Answers to selected exercises must be filled in in ink. approach = come near to The limit of y/x when x approaches zero as a limit is the derivative dy/dx. comprise = consist of This paper comprises four chapters. behind = at the back of inside = on the inner side of outside = out of … chapter 12 342 round = on all sides of… address = make a speech to attend = be present at A number of engineers have attended the conference. attend to = give one’s attention to oppose I oppose this suggestion. I am very much opposed to your going abroad. regret = be sorry about I regret to inform you that your paper has been rejected for publication. 12.5 Common expressions for terminologies A. Definition M is defined as N. M is defined to be N. A unit of work or energy, called the electron volt (eV), is defined as follows: 1 eV = 1.60 10-19 J M is defined by N. M is defined in terms of N. It is for this reason that C, the heat capacity, is defined by dQ/dV rather than as the ratio Q/V. chapter 12 343 We define M as N. We define M in terms of N. We shall define cutoff as the current where the collector current is equal to the reverse saturation current and the emitter current is zero. B. Representation M is called (termed) N. M is known as N. M is referred to as N. M is spoken of as N. This well-known and useful relationship is called Schwarz inequality. The scheme is known as a method of “coincide reception” and the two network involved are referred to as a pair of “matched filter.” C. Meaning By M one refers to… By M we mean (that)…, By M we imply that… By the speed of transmission one refers to the instantaneous rate at which the information is transferred over the communication facility. So called white noise is an unrealizable process, full of inherent contradictions, yet widely used in communication theory. chapter 12 344 As the name implies, pseudorandom signals have the appearance of being random, but are not true random. (顧名思義) Implicit in this definition is the assumption that s is in any direction, or may spiral into it, or follow any other path. (言外之意) Note that Na has a single electron in the outermost unfilled subshell, and hence is said to be monovalent. Tetradentate literally means “four-toothed.” (字面上) D. Time Around 100 B.C., Heron of Alexandria asserted that light travels between two points by the shortest path. During the Tang Dynasty (A.D. 618-905), a money order service was inaugurated, which was certainly one of the earliest of the world. In the late nineteenth century, the discovery of the radio signal led to the wireless telegraphy at the turn of the twentieth century, in essence eliminating telegraph wires between sending and receiving terminals. Nearly two decades ago, the reintroduction by Cooley and Tukey of the fast Fourier transform and the growing expertise in digital circuit technology led to the revolution in signal processing. The traditional form of organization shown in Fig. 1 was in general use from 1920 into 1960’s. chapter 12 345 In recent years, digital signal processing encompasses a broad spectrum of applications. The most interesting of the public network architectures at the time of writing is the AT&T’s Advanced Communications Services. In the past, the process of digital system design normally had five steps. Today, the same goal is achieved with four steps. Your paper is being passed on to the reviewers, and notification will be mailed to you on November 1, 2006. E. Sentences started with adverbs Consequently, it is possible in this case to recover the continuous signal x(t) from the discrete signal. Probably, the most important of the three categories is that associated with the user. Actually, we should have known this as a result of the symmetry in the waveform. Functionally, the communications channels between switching system are referred to as trunks. Physically, Equation (2) tells us that a way to test a linear time-invariant system is to apply a sinusoid of known amplitude, frequency, and phase to the input of the system. chapter 12 346 Mathematically, a system is a rule for mapping inputs into outputs. Theoretically, this method exhibits quadratic convergence when the parameter vector P is sufficiently to close to optimum. Experimentally, side 1 is found to become positive with respect to side 2 for a ptype specimen. Characteristically, one uses the transformation as a mathematical or physical tool to alter the problem into one that can be solved. Analytically, we can express x(t) as… Intuitively, it is also clear that the output filter is required. Numerically, we can easily calculate P(t)… Traditionally, point-of-sale, banking, data acquisition, and process control systems have been based on hierarchical architectures. Historically, the integral sign is merely the long s used by early writers to indicate “sum.” Inevitably, the ideal solution would have been… Conventionally, levels are expressed at different points with respect to a chosen point, known as zero reference point. Classically, it was believed that the atoms were systems that emitted radiation continuously in all direction. Specifically, let the input signal to a network be the unit impulse dunction. chapter 12 347 Occasionally, path profiles are drawn on rectangular graph paper. Generally, any type of interference in a digital transmission system results in a deterioration of the error rate. Essentially, the coder consists of a voltage-controlled oscillator followed by a binary counter. Unfortunately, this integral cannot be evaluated in closed form… Originally, mobile phone service was on a completely manual basis. Surprisingly, both approaches yield the same measure of information in a message. Ironically, pulse code modulation offered the solution. Incidentally, the spectral response of the semiconductor photodiode is the same as that for a photoconductive cell. Chronologically, we are now at the dawn of the age of awareness. Happily, this integration can be carried out numerically… Logically, most of telephone activity will be among the subscribers of the first town and among those of the second town. Presumably, the same forces were acting before the film was punctured. Rarely does one know the constraint function f with absolute precision. Typically, a compressed image when decoded to reconstruct its original form will be accompanied by some distortion. Finally, Part IV covers the major application areas of adaptive signal processing. chapter 12 348 Most notably, the input offset voltages and input bias currents are the major sources of dc error. Not surprisingly, END is the END pseudoinstructions. More importantly, eigenvalue problem provides a direction solution scheme for solving coupled differential equations. More promisingly, computations for modern signal processing methods are often reducible to basic matrix operations, such as matrix inversion. F. Listing and categorizing CCITT classifies balance return loss as two types: (1) Balance return loss from the point of view of echo. (2) Balance return loss from the point view of stability. The basic FORTRAN statements fall into two classes: nonexecutable and executable. There are three basic types of modulation which are used for data communication: amplitude modulation, frequency modulation, and phase modulation. There are four basic electromechanical processes of recording in use today: (1) electrolyte, (2) electrothermal, (3) electropurcusive, and (4) electrostatic. In designing a distributed system we are concerned with such questions as : * Where are the units of processing required? * How large are these Units? chapter 12 349 The differences are due mainly (1) to the variable length and (2) to the fact that a wider facilities is variable. There are three basic methods of modulating a radiowave: by amplitude, by frequency, and by phase. This means (1) that the body as a whole either remains at rest or moves in a straight line with constant speed, and (2) that the body is either not rotating at all or rotating at a constant rate. Its functions are (1) to measure the input/output power, (2) to provide visual indication, and (3) to maintain line continuity. G. Extent rarely might may maybe not nice excellent nil negligible few not many occasionally sometimes often usually could can should ought to would will probably certainly undoubtedly fairly nice quite nice rather nice good fair poor slight moderate severe considerable substantial appreciable a moderate number of a large number of a certain number of a great many chapter 12 always must very nice bad extreme material 350 a few some a great many a lot of plenty of To a small extent digital transmission has been in use on telephone network for some years. To what extent impulse noise will frustrate these objectives has yet been determined. Reliability is of prime importance in any electrical equipment. of paramount importance of over-riding importance Last but not least is the inverse Laplace transform to yield the original solution. Of the Mn-Tc-Re triad, Mn is by far the most important. It has a key role in the expanding field of information technology. We must consider the reasons pro and con. Redundancy goes deeper than the subunits themselves. This system is badly overworked. The polling method is fairly self-evident (-explanatory). In a mathematical sense the impulse response is a rather sophisticated concept. This matrix contains no more than 10% non-zero elements in any row. This work was supported in part by the National Science Commissions. chapter 12 351 All atoms are more or less complex arrangements of subatomic particles. Almost all the compounds of the alkali metals are soluble in water. We wish to make P as small as possible. This well-known relationship is called the Schwarz inequality. H. Reasons Correct the following sentence: Because the present networks have evolved over a long time, so a great deal of diversity in equipment types and implementations exist. Because the program handles only one specific type of equation, there is no advantage to subdividing into subroutine. Binary multiplication is particular simple because they are only two cases. Obviously, communication satellites became feasible and economically viable largely because of microelectronics. This rises mainly because electrical signals are relatively easy to control and travel with velocities at or near that of the speed of the light. At present, there can little doubt that the whole mankind is in mortal danger, not because we are short of scientific and technological know-how, but because we tend to use it destructively without wisdom. Since each bit can have two values, seven bits have 27 combinations or 128 different characters. chapter 12 352 This is required since all the information bytes follow immediately with no interbyte markers so the receiver “locks” its bit and byte timing at this stage. As we know our institute library so well, we could locate any book easily. Clearly, this element is nonlinear, for of we apply the homogeneity and additivity, both will fail. The importance of this theorem results from the face that we are able to calculate by integration a magnitude. The opportunities opened up by the concept of the ISDN are limited by many restraints arising from the past. If difficulties arise, they will not result from any complicated mathematics or from a failure to remember the formula, but rather from a failure to select a proper random number. Due to the extreme variability of cable performance it has proved to be an unrealistic task to model the major parameters of the local cable network. This is due either to the noncoincidence of the two maxima of the used cost function and of the MSE, or to the large residual variance of the error signal after the initial convergence. Owing to the random nature of network theory, the following analyses involve certain fundamentals of probability theory and stochastic process. By virtue of its nonlinearity, a nonlinear resistor has a characteristic that is not at all times a straight line through the origin of the v-i plane. chapter 12 353 In view of how the sensitivity coefficients were defined in the preceding section, Equation (1) can be written as… On account of their importance we shall write the above two rules as formulas at the head of the following list of “Standard Elementary Forms.” Innovations are being introduced at an unusually rapid pace as a result of advancing technology. For the purpose (sake) of computation (in order to avoid the use of deviations) it is best to write R in either of the two forms:… The reason for the discrepancy immediately becomes evident if we recall that is a discrete variable. I. Conclusions Examination of these two figures leads to the following observations:… This additivity results in a great simplicity in data handling. The watt is a small unit of power, so that we use kilowatt instead. As a result a section of the substrate will change from p-type to n-type silicon, and an n-type channel will form. It is important to point out that an electric field must exist in the bar in order for a drift current to exist. A variable resistance is led into the rotor, giving the motor a better starting torque. Mercury is most commonly used in thermometers, having a constant coefficient of expansion. chapter 12 354 J. “But” (incorrect) Although learning mathematics is not easy, but it is very important. (correct) Although learning mathematics is not easy, (yet) it is very important. (correct) Learning mathematics is not easy but very important. The older of these designs, based on electron tube technology, are no longer manufactured but many are still in operation. The study of these areas, however, requires specific tools. Most of us will agree with this sentiment. However, it poses one serious problem:… This idealized motion is spoken of as “free fall,” although the term includes rising as well as falling motion. Despite all its attractive features, no computer can be designed to replace the human decisiveness. Despite the fact that there is an increase in size and complexity of the cyclotron, its basic principles of operation are quite simple. In spite of these losses, transformer efficiencies are usually well over 90%. For all its wonderful differences, life on earth is merely an imaginative variation on a single chemical theme. Whereas analog data originate the natural physical world, digital data can be regarded as part of the “artificial world.” chapter 12 355 Even though (if) the dimensions may not appear to be correct in Eq. (1), the multiplication or division by an appropriate resistance is implied in this convention. This book will use principally the MKS system, not only because it is convenient and widely used in scientific work, but also because there seems little doubt that metric system will eventually adopted world-wide for commerce and industry as well as scientific work. Professor Hokkins is famous not only in the United States, but also abroad. Not only are we unable to watch individual molecules, we can choose the orientation of the molecules upon collision. The speed depends not only on the properties of the medium but on wavelength as well. The important thing is not to imitate in detail but to understand the principle of why things work in nature. Most private networks are vertical rather than horizontal. Instead of rising, the spectral curve falls at high frequencies, as in Fig. 1. A television camera does not look at a scene as a whole in the same way as a film camera, instead, it scans the scene. Today costs still often favor the use of leased circuit, and hence the widespread use of private network. A system may be linear yet time varying and vice versa. chapter 12 356 K. “With” and “Without” There is more than one way of combining two atomic wave functions. There appears to be more reasons for changing the design. There is a teacher and some students in the classroom. Of the freshmen in a certain college, it is known that 20% attended private secondary schools, and 80% attended public schools. In the presence of an input signal, the gain G is not determined by the noise level. Among these are the bridge circuit, several voltage-doubling circuit, and a number of multiplying circuits. Still another block code is the group code. With these added insight, let us reconsider the results of Example 1. Starting in 1964, linear integrated circuits became available. In the absence of a signal, the gain G is determined by the noise level. Without it, there would be communication problem. A large scale cancer research study is to be taken on persons none of whom currently shows any sign of cancer. Neither of these gears is engaged. In general, neither symmetry nor triangularity is preserved in this case. In Coulomb’s time, no unit of charge had been defined, nor had any method been developed for comparing a given charge with a unit. chapter 12 357 L. “Comparison” and “Contrast” This result can be compared with the predicted change. Compared with long division, this method is superior since it involves writing down no numbers rather than the data and the answer. The following advantages offered by integrated-circuit technology as compared with discrete components interconnected by conventional techniques:… Since L is very small in comparison with the transistor currents, we may ignore it. Comparison of discrete and continuous distributions suggests that one might go the former to the latter by replacing… In contrast to the British units, we find that the SI units do in fact yield… A sharp-cutoff bandpass filter can be made with a shape factor as low as 2; in contrast, the shape factor of a simple RC lowpass filter is almost 600. As opposed to this uncontrolled access scheme one could consider the highly controlled resource allocation shown in Fig. 1. The contrast between continuous and discrete distributions is worth emphasizing. Consider the sensitivity of H with respect to the gain G. The proceeds of this year amount to three million, against two million last year. amplitude versus frequency response characteristic analysis versus design chapter 12 358 M. “Similarity” This computer is similar to the other one in design. The two engines are identical in size, but the new one develops greater power. In an analogous manner we may construct for each point of the curve a tangent circle whose curvature is the same as the curvature of the curve itself at that point. There is a close parallel between the design theories of continuous system and sampleddata systems. As before, the second term appearing on the right hand side of Eq. (1) is referred to as correction term. As usual, we multiply the jth term in Eq. (1) by Z and then sum overall applicable j. The mode, like the median, is easy to understand and is not greatly influenced by extreme cases. As with analog circuits, the electronic devices used in digital circuits include the diode, the bipolar transistor, and the field-effect transistor. N. “Difference” Heat waves differ from light waves (only) in their different wavelengths. Conduction is different from convection in the way in which the transfer of heat is effected. Copper unlike rubber is a good conductor of electric current. Unlike random noise, impulse noise is measured by the number of “hits” per interval of time above a certain threshold. chapter 12 359 The line here is gray, much like the line between minicomputers and microcomputers. We can distinguish between minicomputers and microcomputers according to the amount of software support and peripheral equipment available. There is little, if any, difference between them. The reason for the discrepancy is that… Another hazy distinction between A and B is that… These more complex devices are still terminals as far as the communication channel is concerned. So far as its period of vibration is concerned, the mass of a physical pendulum may be considered to be centered at a point whose distance from the pivot is L. There is a point of interest to be noted in connection with the application of the term saturation to a transistor. The usefulness of these properties has been pointed out by Smith [2] in the context of multipoint networks. The price of this computer is not high, considering its quality. It is instructive to compare the various pulse modulation systems in terms of information transfer. Integration is, on (upon) the whole, a more difficult operation than differentiation. To the best of author’s knowledge there are a number of methods for solving this problem. chapter 12 360 O. “Means” Rapid heating in the boiler is achieved by (means of) forced circulation. By lining the furnace with firebricks, heat loss can be reduced. (Note: “by means of” cannot be placed at the beginning of a sentence.) We recognize the inverse of this transform by inspection. He developed his theories by observing nature and building on what others had done. Again with (the help of) Eq. (1), we get… On small computers, both multiplication and division may be done either with hardware or with software. One way to increase the gain is to include more stages. The use of the notation yn y is meant to indicate that y = lim yn as n . Using Eq. (1) yields (gives, produces)… This model is widely used for modeling film-grain noise. Upon making use of Eq. (1), we can get… Without the use of impulses the pdf may not exist. In practice, the latter is more widely employed. Some countries utilize water for producing electric power. An alternative approach to the design of … is that… At first sight (glance, appearance) it appears that it is advantageous to maximize the pulse width in order to reduce the transmission bandwidth. Such a signal can be thought of as a collection of signals. chapter 12 361 “Based on…” It was found by experiment that the maximum probability of photoionization occurs when energy of photon is equal to the ionization potential. By observing …, it follows that… From the Boltzman relationship, it seems reasonable that P should depend exponentially upon V. The explanation for this interesting observation follows from the fact that the phase is equal to the phase of *. It is evident from the general nature of viscous effect that the velocity of a viscous fluid flowing through a tube is not the same at all points of a cross section. (incorrect) According to my opinion, … (correct) In my opinion, … (incorrect) According to the government’s view, … (correct) In the government’s view, … According to this definition, the bandwidth of the system is W = W* radian per second. People see things differently according as they are materialists or idealists. The science of mechanics is based on the three nature laws which were clearly stated for the first time by Issac Newton. This equation is based on the fact that the charge can be neither created nor destroyed. On the basis of our earlier discussion we could expect that… It is justified on the physical basis that… P. chapter 12 362 Subject to the restriction x << 1, the approximate formulas given above are valid. In accordance with common usage we shall refer to mean absolute deviation merely as mean deviation. In (the) light of duality between n and m, it is sometimes useful to consider n to be an angular disturbance, with units in radians. Q. “Respectively” Consider two samples of size n and m, respectively, from two identical populations. Here U is a function of the three independent variables x, y, and representing, respectively, two sides and the included angle. Let x, y, and z be the abscissas of the points O, P, and Q, respectively. The temperatures at which these two transitions occur are the boiling point and the melting point, respectively. R. “Unless” Unless otherwise specified, use of 5% level of significance… Unless otherwise designated, the variable will be denoted by x. Unless otherwise stated (mentioned), this system of units is employed throughout the paper. Unless appropriate care is taken during the design process, system performance problems may occur. chapter 12 363 S. “Except” Besides addition and subtraction, computer must be able to execute a variety of logical instructions. In addition to conduction current, the transport of charges in semiconductor may be account for by a mechanism called diffusion. All atoms, except those of hydrogen, contain one of or more neutrons in the nucleus. Except at the magnetic equator, the earth’s field is not horizontal. All solids expand when they liquefy except for a few others. No general expressions can be given for the motion of a body when acted on by a variable force, except that the acceleration at each instant must equal the force at that instant divided by the mass of the body. Any number below 10 is written out, except as mentioned below. Apart from the scaling constant A, this spectrum is dependent only on the parameter choices B and C. Thus scaling can be avoided but the most exotic scientific calculations. With the exception of the earth, none of the planets inhabited. Other than voltage gain, the primary determinants of operational amplifier dc performance are the input characteristics. chapter 12 364 Chapter 13. Sentence Structure 13.1 Clauses Clauses are the building blocks of sentences. A clause is a group of words that contains (at least) a subject and a verb. These are clauses: ecology is a science because pollution causes cancer These are not clauses: to protect the environment after working all day in the chemistry laboratory There are two kinds of clauses: independent and dependent. Independent clauses An independent clauses contains a subject and a verb and expresses a complete thought. It can stand alone as a sentence by itself. The following sentences show examples of independent clauses: Students normally spend four years in college. I will declare my major now, but I may change it later. Because the cost of education has been rising, many students are having financial problems. chapter 13 365 Dependent clauses A dependent clause begins with a subordinator such as when, while, if, that, or who, followed by a subject, verb, and complement. It does not express a complete thought and cannot stand by itself as a sentence. These are dependent clauses: …when the semester was over… …who was accepted by the university… …that the experiment was a success… 13.2 Clause connectors Three groups of words are used to connect clauses in order to form different kinds of sentences. They are subordinators (subordinating conjunctions), coordinators (coordinating conjunctions), and conjunctive adverbs. Subordinators (Subordinating conjunctions 次連接詞) after although as as if because before even though how if since so that though unless until what wherever whether which while whom chapter 13 as soon as though that when who 366 Coordinators (Coordinating conjunctions 等同連接詞) There are only seven coordinators, which you can remember by the phrase FAN BOYS: for, and, nor, but, or, yet, so Conjunctive adverbs accordingly hence likewise nevertheless therefore in contrast besides consequently however indeed meanwhile nonetheless thus for example on the other hand furthermore instead moreover otherwise in addition 13.3 Kinds of sentences Every sentence is composed of one or more clauses and expresses a complete thought. There are basically four kinds of sentences: simple, compound, complex, and compoundcomplex. The kind of sentence is determined by the kind of clauses used to form it. A. Simple sentences A simple sentence is one independent clause. Note that a compound verb or a compound subject can be used in a simple sentence. For example: chapter 13 367 I enjoy playing tennis with my friends every weekend. I enjoy playing tennis and look forward to it every weekend. My friends and I play tennis and go bowling every weekend. B. Compound sentences A compound sentence is two or more independent clauses joined together. Each clause is of equal importance and could stand alone. There are three ways to join independent clauses to form a compound sentence. With a coordinator: I enjoy playing tennis, but I hate playing golf. With a conjunctive adverb: I enjoy playing tennis; however, I hate playing golf. With a semicolon: I enjoy playing tennis; I hate playing golf. I. Compound sentences with coordinators A compound sentence can be formed with: Independent Clause, + Coordinator + Independent Clause The Japanese have the longest life expectancy of any other people, for their diet is extremely healthful. chapter 13 368 Many Americans, on the other hand, do not eat a health diet, nor do they get enough exercise. Europeans should change their smoking habits, or they will risk developing lung cancer. Exercise: Complete the following sentences with coordinators. 1. Nuclear accidents can be devastate vast area, so _____________________________. 2. Solar heating systems are economical to operate, but _________________________. 3. Ecologists know that burning fossil fuels causes holes in the ozone layer, yet ______________________________. 4. All nations off the world must take action, or _______________________________. II. Compound sentences with conjunctive adverbs The independent clauses of a compound sentence can also be joined by a conjunctive adverbs, such as furthermore, however, otherwise, and therefore. The punctuation of conjunctive adverbs is special: use a semicolon after the first clause and a comma after the conjunctive adverb. chapter 13 369 A compound sentence can be formed with: Independent Clause; + Conjunctive Adverb, + Independent Clause Just like the FAN BOYS coordinators, conjunctive adverbs express the relationship of the second clause to the first clause. Coordinator Conjunctions and Conjunctive Adverbs furthermore, besides moreover, also Meaning additional idea but, yet however, nevertheless still, nonetheless opposite idea or otherwise choice; “or else” so consequently, therefore thus, accordingly, hence result Example: Many colleges do not provide dormitories; however, they provide housing referral services. chapter 13 370 Exercise: Complete the following sentences with conjunctive adverbs. 1. The college campus is located in the center of the city; therefore, ________________. 2. Students can attend day classes; moreover, __________________________________. 3. Students can live in dormitories; otherwise, _________________________________. 4. I have studied English for six years; however, _______________________________. III. Compound sentences with semicolons The independent clauses in a compound sentence may also be joined by a semicolon only. This kind of sentence occurs when the two independent clauses are closely related. If they were not closely related, they would be written as two simple sentences, separated by a period. My older brother studies law; my younger brother studies medicine. The Berlin Wall’s construction in 1961 surprised the world; its destruction in 1989 stunned it. Poland was the first Eastern block country to turn away from communism; others soon followed. chapter 13 371 Exercise: Complete the following sentences with semicolon. 1. The American way of life apparently does not foster martial happiness; __________________________. 2. Motherhood causes some women to quit their jobs; ___________________________. 3. America is becoming a nation of working mothers; ___________________________. C. Complex sentences A complex sentence contains one independent clause and one (or more) dependent clause. In a complex sentence, one idea is generally more important than the other one. The more important idea is placed in the independent clause, and the less important idea is placed in the dependent clause. Example: 1. Although women could own properties, they could not vote. 2. Women could not vote although they could own properties. 3. Men who are not married are called bachelors. 4. Last summer we rented a house in Luxembourg, which is a small country in Europe. 5. That the earth’s temperature is rising concerns scientists. 6. Scientists believe that the earth’s temperature is rising. chapter 13 372 There are three kinds of dependent clauses used in complex sentences: adverb, adjective, and noun. A dependent adverb clause begins with an adverbial subordinator such as when, while, because, even though, so that, if, etc. There are two possible positions for a dependent adverb clause: before or after the independent clause. If it comes before the independent clause, it is followed by a comma (ex. 1). If the dependent adverb clause comes after the independent clause, no comma is used (ex.2). A dependent adjective (relative) clause begins with a relative pronoun such as who, whom, which, whose, or the relative adverbs where, when, and why. A dependent adjective clause functions as an adjective; that is, it modifies a noun (ex. 3 and ex. 4). A dependent noun clause begins with that, a wh-question word, whether, and sometimes if. A noun clause functions as a noun; that is, it can be a subject (ex. 5) or an object (ex. 6) of the independent clause. Exercise: Add a logical independent clause to each of the following dependent clauses. 1. _______________________________ until I pay my tuition. 2. _______________________________ unless I take twelve credit units. 3. It is a fact that _________________________________________. 4. ________________________________ who is the chairman of the department. 5. Because I had to look for a part-time job ________________________________. 6. ______________________________ if I want to get to school on time. chapter 13 373 7. 8. 9. 10. __________________________ whether I should take calculus. ____________________________ whom I met at the social club meeting last month. ____________________________ when I left my country. ____________________________ that my college adviser recommends. D. Compound-complex sentences A compound-complex sentence is a combination of two or more independent clauses and one or more dependent clauses. It is like a family of two adults and one or more children. After I graduated from high school, I went to travel, but I had to work in my family’s business. The word root “multi,” which means many, comes from Latin, and the word root “poly,” which also means many, comes from Greek. Although women could own properties, they could not vote, nor could they be elected to public office. chapter 13 374 13.4 Parallelism In order to make the ideas in your sentences clear and understandable, words, phrases, and clauses should have parallelism – that is, the sentence structures should be grammatically balanced. Parallel construction is the repetition of grammatical patterns within a sentence or a series of sentences. By using similar grammatical forms to express equal ideas, your sentences will flow smoothly, and your writing style will improve. Use similar grammatical structures to balance your writing. If the first structure is a noun, make all of the others nouns; if it is a dependent clause, make all of the others dependent clauses. Incorrect: A student needs textbooks, notebooks, and he needs pens. Correct: A student need textbooks, notebooks, and pens. Incorrect: A student who does well in exams attends class, reads the textbooks, and he reviews the notes. Correct: A student who does well in exams attends class, reads the textbooks, and reviews the notes. Incorrect: The student wanted to know what the assigned calculus problems were and the due date. Correct: The student wanted to know what the assigned calculus problems were and when the due date was. chapter 13 375 Conjunctions – and, or, but Words, phrases, and clauses that are joined by and, or, and but are written in parallel form. Notice the parallel structures joined by conjunctions in the following sentences. The Federal Air Pollution Control Administration regulates automobile exhaust, and the Federal Aviation Administration makes similar regulations for aircraft. The states regulate the noise created by motor vehicles but not by commercial aircraft. Pesticides must be removed from the market if they present an adverse effect on man or on the environment. Correlative conjunctions Use parallel forms with the correlative conjunctions both…and, either…or, neither…nor, and not only…but also. Congress has provides the means for both regulating pesticides and ordering their removal if dangerous. Air pollutants may come either from the ocean as natural contaminants given off by sea life or from the internal combustion engines of automobiles. If neither industry nor the public works toward reducing pollution problems, future generations will suffer. chapter 13 376 Many people are neither concerned about pollutants nor worried about their future impact. At the present time, air pollution is controlled through laws passed not only to reduce the pollutants at their sources but also to set up acceptable standards of air quality. Exercise: Rewrite the following sentences in parallel form. 1. Attending the symphony or to go to the theater is what I enjoy the most. ____________________________________________________________. 2. Credit cards are accepted by department stores, airlines, and they can be used in some gas stations. _________________________________________________. 3. You do not need to risk carrying cash or to risk to miss a sale. __________________________________________________. 4. With credit cards you can either pay your bill with one check, or you can stretch out your payment. ______________________________________________________. 5. You can charge both at restaurants and when you stay at hotels. __________________________________________________. 6. Getting a defective product fixed or to have it replaced is what a comprehensive warranty guarantees. ___________________________________________________________________. chapter 13 377 13.5 Common errors in sentence structure A. Sentence fragments Sentence fragments are incomplete sentences or parts of sentences. Remember that a complete sentence must contain at least one main or independent clause. Example: 1. Because some students have part-time jobs in addition to going to school. Problem: This is a subordinate clause. To correct: Attach it to an independent clause. Complete sentence: Because some students have part-time jobs in addition to full-time class work, they have very little free time. 2. For example, the increase in the cost of renting an apartment. Problem: No main verb. To correct: Rewrite the sentence so that it has a subject and a verb. Complete sentence: For example, the cost of renting an apartment has increased. chapter 13 378 3. Having no money and being lonely in the big city. Problem: This is a participial phrase. It has no subject or verb. To correct: (a) Rewrite the phrase to include a subject and a verb. (b) Attach the phrase to an independent clause. Complete sentence: (a) She had no money and was lonely in the big city. (b) Having no money and being lonely in the big city, the woman committed suicide. 4. Many people who get married before they are mature enough. Problem: This is a noun followed by a dependent (adjective) clause. To correct: Rewrite the clause by eliminating the adjective clause aspect. Complete sentence: Many people get married before they are mature enough. Always check your own writing for sentence fragments! Pay particular attention to your sentences beginning with subordinating conjunctions (although, since, because, if, before, etc.). These are DANGER WORDS! Make sure that every subordinate clause beginning with these words is attached to an independent clause. chapter 13 379 Exercise: Rewrite the following sentences to eliminate sentence fragments. 1. The desire of all mankind to live in peace and freedom, for example. _______________________________________________________. 2. Second, the fact that men are physically stronger than women. __________________________________________________. 3. “Born on the fourth of July” was the best movie that I saw last year. _______________________________________________________. 4. For example, many students have part-time jobs. _______________________________________________________. 5. Although people want to believe that all men are created equal. _______________________________________________________. 6. Finding a suitable marriage partner is a challenging task. _______________________________________________________. 7. Many of my friends who did not have the opportunity to go to college. _________________________________________________________. 8. Working during the morning and attending classes during the afternoon. ____________________________________________________________. 9. Because I don’t feel the grades in college have any value. ____________________________________________________________. 10. The nuclear accident that occurred in Russia in 1986, the worst nuclear accident in history. ___________________________________________________________. chapter 13 380 B. Choppy sentences. Choppy sentences are sentences that are too short. They are the result of using too many simple sentences. Choppy: We must find new sources of energy. The earth’s natural sources of energy are dwindling. Solar energy is a promising new source of energy. Solar energy is energy from the sun’s radiation. Choppy: Government and industry are spending huge sums of money to develop solar energy. Research scientists are working hard to develop economical means of converting the sun’s ray into usable energy. Choppy sentences are easy to correct. Just combine two or three simple sentences to make one compound or complex sentence. Your decision to make a compound or a complex sentence should be based on whether the ideas in the simple sentences are equal or whether one sentence is dependent on the other. 1. If the simple sentences are equal, make a compound sentence, using a coordinating conjunction (and, or, but, so, yet, nor, for “FAN BOYS”) or a conjunctive adverb (moreover, otherwise, however, therefore, etc.) 2. If one sentence depends on the other, make a complex sentence, using a subordinating conjunction (who, which, when, although, because, since, if, etc.) chapter 13 381 Compound: Government and industry are spending huge sums of money to develop solar energy, and research scientists are working hard to develop economical means of converting the sun’s rays into usable energy. Complex: We must find new sources of energy because the earth’s natural energy are dwindling. Solar energy, which is energy from the sun’s radiation, is a promising new source of energy. Exercise: Improve the following sentences by combining them to make either compound or complex sentences. 1. Gasoline is becoming expensive. Automobile manufacturers are producing smaller cars. Smaller cars use less gasoline. ___________________________________________________________________. 2. The computer has undoubtedly benefited humanity. The computer has also created problems for humanity. ___________________________________________________________________. 3. Government and private agencies have spent billions of dollars advertising the dangers of smoking. The number of smokers is still increasing. ___________________________________________________________________. 4. The grading system at our college should be abolished. The students don’t like getting grades. The instructors don’t enjoy giving grades. chapter 13 382 ___________________________________________________________________. C. Run-On sentences and comma splices A run-on sentence is a sentence in which two or more independent clauses are written one after another with no punctuation. A similar error happens when two independent clauses are incorrectly joined by a comma without a coordinating conjunction. This kind of error is also called a comma splice. Run-on: Comma Splice: Getting married is easy staying married is a different matter. San Francisco is a very cosmopolitan city, there are people from many cultures and ethnic groups living there. A comma splice alone cannot join two independent clauses. A run-on/comma splice sentence can be corrected by adding: 1. a period: Getting married is easy. Staying married is a different matter. 2. a semicolon: Getting married is easy; staying married is a different story. 3. a coordinating conjunction: Getting married is easy, but staying married is a different story. 4. a subordinating conjunction: Although getting married is easy, staying married is a different story. chapter 13 383 Exercise: Correct the following run-on/comma splice sentences using the method indicated. 1. 2. 3. 4. 5. A foreign student faces many problems for example he has to cope with a new culture. (a) (Add a period.) _____________________________________________________. (b) (Add a semicolon.) __________________________________________________. San Francisco is a very cosmopolitan city, there are people from many cultures and ethnic groups living there. (a) (Add a period.) _____________________________________________________. (b) (Add a semicolon.) __________________________________________________. © (Add a subordinating conjunction.) ______________________________________. (d) (Add a coordinating conjunction.) ______________________________________. Learning a new language is like learning to swim it takes a lot of practice. (Add a coordinating conjunction.) _________________________________________. Ask for assistance at the reference desk in the library, there is always a librarian on duty. (Add a semicolon.) _____________________________________________________. Hang-gliding is a dangerous sport you can easily break your leg. (Add a subordinating conjunction.) ________________________________________. chapter 13 384 D. Stringy sentences Another type of problem that students sometimes create is the stringy sentence. This is a sentence with too many clauses usually connected with and, but, so, and because, forming one very long sentence. The result is a sentence that seems endless. Stringy Sentence: Many students attend classes all morning and they work all afternoon and then they have to study at night so they are usually exhausted by the weekend. There are several ways to correct a stringy sentence: Divide: Subordinate: Subordinate And Combine: Participial Phrases: Many students attend classes all morning and work all afternoon. Then, they have to study at night. As a result, they are usually exhausted by the weekend. Many student, after they attend classes all morning, also work in the afternoon. Because they also have to study at night, they are usually exhausted by the weekend. Many students, who attend classes all morning, work all afternoon, and study all night, are exhausted by the weekend. After attending classes all morning, working all afternoon, and studying at night, many students are exhausted by the weekend. chapter 13 385 Exercise: Improve these stringy sentences. Use any method or combination of methods. 1. 2. 3. 4. 5. He enrolled in an advanced calculus class, but he found it too difficult, so he dropped it. ____________________________________________________________________. The tidal wave ruined the crops, and it destroyed several villages, and it caused many deaths, so it was a real disaster. ____________________________________________________________________. The analysts works many hours on the computer program, but they couldn’t find the cause of the problem, so they finally gave up, and they went home. ____________________________________________________________________. Junk food is bad for your health, and it also contains no vitamins, and it damages your stomach, so people shouldn’t eat it. ____________________________________________________________________. The lack of rainfall has caused a severe water shortage, so people have to conserve water every day, and they also have to think of new ways to reuse water, but the situation is improving. ____________________________________________________________________. chapter 13 386 E. Use the active and passive voices appropriately The active voice focuses on the performer of the action, whereas the passive voice focuses on the recipient of the action. In general, the active voice is preferable. The active voice is always more concise than the passive voice. But the passive voice is superior to the active voice in four cases: 1. when the performer of the action is clearly understood Attendees are required to register for the conference by July 15. (It is perfectly clear who is doing the requirement: the conference organizers.) 2. when the performer of the action is unknown The comet was first described in an ancient Egyptian manuscript. (We don’t know who wrote the manuscript.) 3. when the performer of the action is unimportant The materials for the next set of experiments were ordered in March. (It doesn’t matter who ordered them.) 4. when a reference to the performer of the action would be embarrassing, dangerous, or in some other way inappropriate Incorrect data were released to the press about the company’s toxic emission. (Your boss did it.) chapter 13 387 F. Focus on the real subject Make sure the subject of the sentence – what you are writing about – is clear and emphatic. Don’t hide the subject in a prepositional phrase. (weak): The purchase of the new robot would improve quality control. (strong): The new robot would improve quality control. (weak): The presence of the unidentified gene was detected last week. (strong): The unidentified gene was detected last week. A second way to focus on the real subject of the sentence is to cut down on the use of expletives. The constructions – it is, there is, and there are, as well as related forms of the to be verb – often can be removed without eliminating any useful information. (weak): There are many factors that led to the motor damages. (strong): Many factors led to the motor damage. chapter 13 388 G. Focus on the real verb Sometimes writers sap the strength of their sentences by turning their verbs into nouns. Once the original verb is changed into a noun, the writer has to create a new verb. The new verb is almost always a disappointment. (weak): An analysis of the sample was undertaken. (strong): The sample was analyzed. (weak): An investigation of the different options was performed. (strong): The different options were investigated. H. Use modifying elements effectively A restrictive modifier restricts the meaning of the word or phrase to which it refers. In other words, it identifies it by providing crucial information. The missile in the museum exhibits are exact replicas of the originals. Please pay particular attention to the instructions in Part III. A nonrestrictive modifier, on the other hand, just provides extra information about what it refers to. It does not provide crucial, identifying information. The first mass-produced electric car, the Chevrolet Impact, was released in 1994. As you leave, stop by the registration area, which is located in the main lobby. chapter 13 389 There are two common problems with modifiers: misplaced modifiers and dangling modifiers. 1. A misplaced modifier is one that modifies the wrong part of the sentence. In general, keep the modifier near the element it modifies. (misplaced): (correct): 2. The topic of the meeting is the future of hydroelectric energy in the Red Lion Hotel. The topic of the meeting in the Red Lion Hotel is the future of hydroelectric energy. A dangling modifier does not refer to anything in the sentence. (dangling): (correct): (correct): Analyzing the test report, the data sheet looked incorrect. (The sentence doesn’t state who is doing the analyzing.) As I was analyzing the test report, the data sheet looked incorrect. Analyzing the test report, I thought the data sheet looked incorrect. chapter 13 390 I. Keep parallel items parallel Here are some common kinds of parallelism problems: 1. unparallel voice: Place the new board in the slot. Then, the board should be pushed in gently until it clicks into place. parallel voice: Place the new board in the slot. Then, push the board in gently until it clicks into place. 2. unparallel mood: The operator should follow the instructions in Part 2. Do not change the pin setting. parallel mood: Follow the instructions in Part 2. Do not change the pin setting. 3. unparallel enumeration: First, be sure to check…Second, align the electrodes…Then, cap the electrodes… parallel enumeration: First, be sure to check…Second, align the electrodes…Third, cap the electrodes… chapter 13 391 Chapter 14. Paragraphs In written form, English is divided into paragraphs to distinguish one main idea from other ideas. The paragraph is the basic unit of composition. Remember this: 1. A paragraph is a group of sentences which develop one central idea. 2. The central idea is usually stated in a topic sentence. 3. Every sentence in the paragraph must help the development of the topic sentence. What makes a good paragraph in technical writing? 1. A good paragraph has “unity”: it focuses on a single idea or theme. 2. A good paragraph has “coherence”: one sentence leads to the next in some logical sequence. 3. A good paragraph has “adequate content”: it has an appropriate selection and number of details to support the main idea of the paragraph. There are two principal tools you can use to invest your paragraphs with the qualities just described: 1. A good topic statement, and 2. An appropriate pattern of organization. chapter 14 392 14.1 Write a good topic statement The topic of a paragraph is its main idea or theme, i.e., what the paragraph is all about. You can help your readers, therefore, by providing a good topic statement right at the beginning of the paragraph. It does not have to be confined to a single sentence; often a topic statement is extended over the first two sentences of paragraph. It should, however, always contain one or more key words directly related to the topic, and it should be as complete a statement of the main idea as possible. Negative example: Utility costs for the argon process are 75 percent greater than for the proposed hydrogen process. Initial capital cost is $5.4 million, roughly three times the hydrogen cost. However, annual income from the sale of argon, increased ammonia production, and reduced natural gas requirements elsewhere in the plant is 160 percent higher than that generated by the hydrogen process. Present worth analysis shows that the argon process is the better investment. The present worth of the argon process is $10.25 million. The present worth of the hydrogen process is $4.14 million. chapter 14 393 Good example: The argon process is clearly a better investment than the hydrogen process. Although it has a higher utility cost (by 75 %) and a higher initial capital cost (by 300 %), it generates annual income – from the scale of argon, from increased ammonia production, and from reduced natural gas requirement elsewhere in the plant – that is 160 % greater than that generated by the hydrogen process. Present worth analysis shows that the argon process is valued at $10.25 million whereas the hydrogen process is valued at $4.14 million. Exercise: Choose a topic sentence A. Both the computer and the telephone are helpful inventions. B. Computer terminology, such as input and output, is frequently used in other contexts. C. Despite apparent differences, the operation of the computer and the telephone have much in common. ________________________________________. The operation of both devices can be thought of as being divided into three phases: input, processing, and output. In the case of the computer, the information which is fed into the machine – the data – is the input; the internal operations of the machine constitute the processing; and the result – usually a printout – is called the output. The telephone, too, acts on information presented to it and produces a result. The input is the actual dialing of the phone. The switching system which locates the number can be considered the processing phase. Finally, the telephone rings on the other end of the line, indicating that the call has been completed; this Constitute the output. chapter 14 394 Exercise: Choose a topic sentence. A. B. C. Flat tires constitute a serious problem for the motorist. How to change a flat tire. The two tools necessary to change a tire are considered standard equipment on new U. S. automobiles. ________________________________. The jack is a portable device for raising the car. It operates by means of force applied to a level on which the car is balanced. The lug wrench is a tool with a fixed “jaw” for gripping the lug (the type of screw used to hold a tire in place). It has a long handle so that it is effective in turning the lug, either to tighten or to loosen it. These two tools, which are necessary to change a tire, are usually found in the trunk of the car and are kept there at all times so that the motorist can use them in case of a flat tire. chapter 14 395 Exercise: Write a paragraph which includes the following information. •The principle of the methanol fuel cell is through chemical reaction that does not pollute the air. •Gasoline-powered cars pollute the air. •The chemical reactions of methanol fuel cell include: a fuel processor breaks the methanol down into carbon dioxide and hydrogen; the hydrogen is pumped to the cell itself, where it combines with oxygen to form water. •Electricity (current) of fuel cells is produced when the electrons traded between molecules in this reaction travel through an external circuit. •The net products of the fuel cell reactions are carbon dioxide, water, and electricity. •The fuel cell alternative is virtually pollution-free. chapter 14 396 Unlike gasoline-powered cars, the fuel cell alternative is virtually pollution free. A methanol fuel cell system works through chemical reactions that leave the air clean. A fuel processor breaks the methanol down into carbon dioxide and hydrogen; the hydrogen is then pumped to the cell itself, where it combines with oxygen molecules in this reaction travel through an external circuit. The net products are carbon dioxide, water, and electricity. 14.2 Develop a clear pattern of organization Some of the most commonly used patterns of organization in technical writing are: 1. Process and Chronological (or narrative) description 2. Cause-and-effect analysis 3. Comparison and contrast 4. Listing 5. General-to-particular ordering of details chapter 14 397 1.1 Process When supporting sentences are arranged in a step-by-step sequence which tells how something is made or done, this development is called process. Example: In his will, Alfred Nobel left specific instructions as to how the winners of the science awards he endowed are to be selected. First, each year the Swedish Academy of Sciences and the Caroline Medical Institute solicit nearly 2,000 recommendations from past laureates, university professors, and other experts from all over the world. The second step is the review of the recommendations received and the selections of preliminary candidates by special committees within the two Swedish institutes. The committee members are specifically instructed that those chosen “shall have conferred the greatest benefit on mankind,” and that no consideration be given to the candidates’ nationalities. Next, after lengthy investigation and discussion, the final choices are made for each discipline. Finally, telegrams informing them of their awards are sent to the new Nobel laureates about one month prior to the award ceremony. chapter 14 398 Example: Trapped heat in the atmosphere of the earth results in the Greenhouse Effect, but how does it happen? First, the sun warms the earth, and then heat is trapped by some gases in the atmosphere that acts like the glass in a greenhouse. Usually this heat is essential to prevent freezing temperatures on earth, but as the levels of these gases are increased, more heat is created than is necessary. Yet that is exactly what is happening on earth today. The rising level of gases comes from two major man-made sources: Chlorofluocarbons (a gas that escapes from refrigerators, air conditioners, plastic foams, and spray cans) and carbon dioxide (a gas that comes from burning fossil fuels like coal and automobile gasoline emissions). The amount of carbon dioxide in the atmosphere has grown more than 25 % since the Industrial Revolution, and over 11 % since 1958. As a result of the raised level of these two gases, “global warming” is occurring; the earth is getting warmer. chapter 14 399 1.2 Chronological (Narrative) Description It is commonly used, for example, to either describe or prescribe a step-by-step procedure; First connect the vacuum tube…then return the plate…finally, close the gate valve…It is used to recount a sequence of past events, as when you want to bring a reader up to date, e.g., in a progress report or in the Review of Literature section of an article. The most characteristic features of chronological description are: Time adverbs and phrases in 1990, last week, at 1:00 pm, first, second, finally, soon after the engine started Verb tense sequencing Originally we wanted to… More recently we have attempted to… Now we are trying to… We will try to… Grammatical parallelism Mount the grating near the end… Locate a rider on the scale… Adjust the grating…Read the pressure on the scale… chapter 14 400 Not all of these features are likely to be found in any any one type of chronological description. For example, descriptions of standard procedures (e.g., test procedures, experimental procedures, assembly instructions) strongly favor the use of parallelism over the other features. Descriptions of past events, on the other hand, tend to rely on time adverbs and phrases and on different verb tenses. Example: John F. Kennedy’s early career gave a clear indication of his later political success, which would culminate in his eventual election to the Presidency of the United States. As an undergraduate at Harvard University, he achieved considerable academic distinct and graduated cum laude in 1940. Soon after that, he joined the military and became well known for his bravery: In 1945, he won both the Navy and Marine Corps medals for his already impressive list of achievements when he was elected to Congress by an overwhelming majority of the people of Massachusetts, his home state. chapter 14 401 Exercise: Write a paragraph using the pattern of chronological description. Information: Main theme: Total U.S. R&D spending is continuing to follow a significant growth trend. Information of how the main theme is developed: 1. Total U.S. R&D spending is projected to reach $100 billion in 1997 which is 10 % higher than that of 1995 and nearly double the amount spent in 1993. 2. The increased growth is mainly due to an increased emphasis on searching for means to solve energy and environmental problems. 3. Between 1993 and 1995, energy accounts for one third of the R&D spending increase. 4. Between 1993 and 1995, energy accounts for 10 % of the national R&D spending. chapter 14 402 Example: Total U.S. R&D spending is projected to reach $100 billion in 1997, an increase of 10 percent over the 1995 figure and nearly double the amount spent on these activities in 1993. That growth resulted in large part from an increased emphasis on searching for means to resolve energy and environmental problems. Between 1993 and 1995, energy accounts for one third of the R&D spending increase while, at the same time, accounts for 10 % of the national R&D spending. Example: In the relatively short span of sixty years, there has been an incredible evolution in the size and capabilities of computers. Today, computers smaller than a note book have the same capabilities as the room-sized machines of sixty years ago. The first computers were developed around 1945. They were so large that they required special airconditioned rooms. About twenty years later, in the 1960s, desk-sized computer were developed. This represented a gigantic advance. Before the end of that same decade, however, a third generation of computers which used simple integrated circuits and which were even smaller and faster, had appeared. In 1971, the first microprocessor, less than one square centimeter in size, was developed. Today, electronic engineers predict that even smaller and more sophisticated computers will be on the market before the twenty-first century. chapter 14 403 2. Cause-and-effect analysis This pattern of organization is used in technical writing for a number of purposes, including (1) making a logical argument, (2) describing a process, (3) explaining why something happened the way it did, and (4) predict some future sequence of events. The characteristic signals of cause-and-effect analysis include: Connective words and phrases therefore, thus, consequently, accordingly, as a result, so Subordinate clauses since, because (of), due to Causative verbs cause, result in, give rise to, affect, require, produce Conditional constructions when ozone reacts with nitric oxide, the ozone is destroyed and NO2 is formed. chapter 14 404 Cause-Effect Development: Focus on Effect Some scientists warn that the gradual warming of the earth’s atmosphere, known as the Greenhouse Effect, will cause dramatic changes in the world. Such fertile areas as the U.S. Great Plains may become deserts, while the now arid lands in Saudi Arabia may become grain-producing farmland. Secondly, since rainfall patterns will change, water supplies in some are will diminish. Experts predict, for instance, that the rice fields in southeast Asia will someday require irrigation to sustain crops. Changes in water levels will also be responsible for altered living patterns. Coastal areas, such as Florida and the Netherlands, will experience such a dramatic rise in water levels that they will fall below sea level and become uninhabitable. In other areas, like the Great Lakes, water levels will gall; consequently, they will no longer be able to support industry with energy supplies and a ready means of transportation. Since most experts on the Greenhouse Effect are convinced that it is irreversible, they advise us to plan now for how best to cope with a changing world. chapter 14 405 Cause Greenhouse Effect Effects_________________________ (Agriculture) Temperature increase Change in agriculture patterns (examples: Great Plains, Saudi Arabia) Water supplies (examples) Living patterns (examples) chapter 14 406 Structural signals: (1) Sentence connectors In some areas, water levels will fall; [Cause] as a result, consequently, therefore, because of that, hence, there areas will no longer be able to support industry. [Effect] (2) Conjunctions In some areas, water levels will fall, so these areas will no longer be able to support industry. Some areas will no longer be able to support industry, for water levels will have fallen in these areas. [Cause] [Effect] chapter 14 407 (3) Clause structures The rise in temperature will be so great that happen so fast that dry out so much land that destroy so many crops that cause such terrible damage that cause such a severe heat wave that [Cause] Since Because Because of the fact of Due to the fact that agriculture pattern will change. [Effect] rainfall patterns will change, water supplies will diminish. [Cause] chapter 14 [Effect] 408 (4) Phase Structures Because of the increased heat, agriculture patterns will change. Due to As a result of In view of [Cause] [Effect] (5) Predicate structures Changes in water levels will cause changes in living patterns. result in be the reason for be responsible for contribute to lead to [Cause] [Effect] chapter 14 409 Drastic changes in living patterns will result from changes in water levels. be a result of be a consequence of be due to follow from [Effect] [Cause] (5) Participial phrases Water level will change, result from following from [Effect] changes in water level. [Cause] chapter 14 410 Cause-effect development: Focus on cause Example: Why is it that American working women complain about job discrimination? Statistics suggest that there is a basis for their grievances. According to recent Census Bureau statistics, nearly 45 percent of all women of working age are in the labor force. Although they have made progress in recent years, women are still underrepresented in traditionally male professions. For example, women constitute only 9.4 percent of electrical engineers, 17.4 percent of doctors, and 15.2 percent of lawyers. A second area of complaint is women’s median weekly and yearly earnings in comparison with men’s. The overage male worker earns $336 per week, while a female worker earns only $225. __________Causes__________ _____Effect__________ Traditionally male professions: ………. Women’s complaints about job discrimination Median Weekly/yearly earnings: 1. The average factory worker a. Male – b. Female – 2. … chapter 14 411 Cause-effect development: Chain reaction Example: For some time now, medical scientists have noted an alarming increase in diseases of the heart and circulation among people who smoke cigarettes. It has been found that the presence of nicotine in the bloodstream causes blood vessels to contract, thus showing circulation, a condition which eventually leads to hardening of the arteries. As the arteries stiffen, less blood reaches the brain, and the end result of this slowdown is a cerebral hemorrhage, commonly referred to as a stroke. In addition, nicotine in the bloodstream reduces the ability of the hemoglobin to release oxygen, resulting in shortness of breath, thus causing the person to breathe more rapidly. This forces the heart to beat faster – that is, the pulse rate increases – and in turn accelerates the risk of a heart attack. Smoking Tobacco Nicotine reaches the blood stream The blood vessels contract The circulation slows Less blood reaches the brain A STROKE chapter 14 Hardening of the arteries 412 Exercise: Write a paragraph using the pattern of cause-and-effect analysis. Information: Main theme: An important property of a liquid is surface tension. It behaves like an elastic covering that is continually trying to decrease the liquid’s surface. Information of how the main theme is developed: 1. The surface tension had a tendency to contract the liquid into droplets as spherical as possible. 2. The elastic attractive forces between molecules inside a liquid are symmetrical. 3. Molecules situated near the surface are attracted from the inside but not the outside. 4. The surface molecules experience a net inward force. Moving a surface molecule of the surface requires energy. 5. The energy E required to remove all surface molecule out of range of the forces of the remaining liquid is proportional to the surface area: E = A where , the proportional factor, is called the surface tension. 6. The unit of the surface tension is measured in J/m2. chapter 14 413 One of the most important properties of a liquid is that its surface behaves like an elastic covering that is continually trying to decrease its surface. A result of this tendency for the surface to contract is the formation of liquids into droplets as spherical as possible. Surface tension arises because the elastic attractive forces between molecules inside a liquid are symmetrical; molecules situated near the surface are attracted from the inside but not the outside. The surface ,molecules experience a net inward force; and consequently, moving a surface molecule out of the surface requires energy. The energy E required to remove all surface molecules out of range of the forces of the remaining liquid is proportional to the surface area; therefore, E = A where , the proportionality factor, is called the surface tension, = E/A and is measured in J/m2. chapter 14 414 Techniques: 1. Using the words: consequently, therefore, etc. 2. After introducing and discussing a new term in one sentence, the writer then uses it in the next sentence as part of the framework for introducing the discussing the next new term: Surface tension…molecules situated near the surface… The surface molecules…requires energy. The energy E required…is proportional to… the proportionality factor…is measured in… chapter 14 415 3. Comparison and contrast Often, in technical writing especially, you will find it necessary to compare two or more things that are similar in some ways but different in others such as cost-benefit, trade-offs, and other choices that must be made from among various alternatives under various constraints. In writing a “comparison and contrast” paragraph, try to avoid jumping back and forth from one alternative to another. Characteristic features of comparison and contrast paragraphs include: Connective words and phrases Comparative constructions Modal verbs Subordinate clauses Parallelism however, on the other hand, conversely, similarly, likewise, in contrast to more than, -er, than, less than, as…as, rather than, is different from program X will be easy to implement, whereas program Y would entail a number of complications… while, whereas, but model X is reliable and efficient, whereas model Y is unreliable and relatively inefficient… chapter 14 416 One final principle of comparison-and-contrast writing is this: phrase your words so as to reveal your own preference in the comparison. In other words, do not just make a simple comparison as if you were a neutral observer. Instead, allow your own interpretation of the facts to color your description. Do not say, “Item X weighs 3.2 pounds, and item Y weighs 2.7 pounds,” say, “Item X weighs 3.2 pounds, whereas item Y weighs 2.7 pounds.” After all, you are the one who made the study, and so you know what the facts of the matter are. Comparison and contrast development: From least to most important Example: In industry, especially on assembly lines, robots are better workers than human beings. Unlike men, robots work in boring or dirty or unpleasant jobs without complaint or absence. They will drill holes or make sheet metal parts for weeks and years at a time. In addition, robots on the assembly lines are more cost-effective than men. They can work 24 hours a day, and their “up time” (that is, the time they are operable) is nearly 95 %, as opposed to 75 % for the average human worker. More importantly, robots also work in jobs too dangerous over a long period of time for men, jobs that cause disease, or jobs in which frequent accidents occur with fumes or radiation. Most importantly, robots are accurate. Human error is responsible for a 10 % rejection rate, but the robots’ rejection rate is virtually zero. For all these reasons, industries are moving from human to robot employees. chapter 14 417 Comparison and contrast development: Points of equal importance Example: There are three main differences between advertisements on television in Hong Kong and advertisements on television in the U.S. First, there are only a few kinds of advertisements in Hong Kong. For example, almost all the ads on television in Hong Kong are about food and cigarettes. In the U.S., however, there are different kinds of ads: in addition to food and cigarettes, there are also ads for cars and cosmetics, household utensils and clothes, and many other items. Second, the TV ads in Hong Kong waste a lot of time. There is a five-minute break every tem minutes for advertisements. In contrast, the frequency of TV ads in the U.S. is low, and the time for the breaks is short. For example, the longest ad I have seen lasted only for three minutes. Therefore, the watcher will not be disturbed and forget the situation of a good program. Third, advertisements in Hong Kong are very boring, and they all have the same style: for instance, all the cigarette ads have the same scene of a beautiful beach. On the other hand, the ads in the U.S. have different styles, and they are interesting too. For example, the special effects in one car ad amazed me, and the creativity in the ads for jeans is very stimulating. In conclusion, I love to watch TV ads in the U.S., but in Hong Kong, I turn off the TV when the ads come on. chapter 14 418 4. Listing Technical writing presents frequent opportunities to put information in the form of lists. If you are describing an experiment, for example, you will probably want to make a list of the equipment used. If you are writing a progress report, you may want to make a list of things already done and another list of things still to do. Lists may be either formatted or unformatted. Formatted lists are set off from the rest of the paragraph by means of indentation and/or numbering or lettering. Unformatted lists do not have such visual cues. In both cases, all items in a list should be in parallel grammatical form. A second important principle to follow when you constructing lists is this: if the items in a list are not equally important, they should be arranged in descending order of importance. Example: In addition to coal and nuclear energy, a wide variety of other power sources are also frequently discussed in the news and in scientific literature; unfortunately, most are not yet ready for practice use. Geothermal energy is one of the more practical of proposed new source. It is already in use in Italy, Iceland, and northern California but is not yet meeting all expectations for it. Solar energy seems an elegant idea because it is inexhaustible and adds no net heat or carbon dioxide to the environment. Yet present methods of exploiting it make solar energy hopelessly inadequate as a major source in the next few decades. Sophisticated windmills to generate electricity are also under study by some. Biomass conversion is also getting under way. chapter 14 419 The different power sources discussed in this paragraph constitute an unformatted list: Geothermal energy… Solar energy… Sophisticated windmills… Biomass conversion… This paragraph can also be written using a formatted listing as follows: In addition to coal and nuclear energy, a wide variety of other power sources are also frequently discussed in the news and in scientific literature; unfortunately, most are not yet ready for practice use. These power sources include: 1. Geothermal energy. This is one of the more practical of proposed new source. It is already in use in Italy, Iceland, and northern California but is not yet meeting all expectations for it. 2. Solar energy. It seems to be an elegant idea because it is inexhaustible and adds no net heat or carbon dioxide to the environment. Yet present methods of exploiting it make solar energy hopelessly inadequate as a major source in the next few decades. 3. Sophisticated windmills. Studies of windmills in generating electricity are undergoing by some scientists. 4. Biomass conversion. This method of generating power is also getting under way. chapter 14 420 5. General-to-Particular Ordering of Details A final rhetorical pattern commonly used in technical writing is the ordering of supporting details from the more general to the more particular. Each sentence in this pattern focuses on a smaller frame of reference than the sentence before it. Example: Magnetic bearings have been developed for aerospace applications, but only recently has their practicality been demonstrated as the heart of energy storage systems. The breakthrough is partly due to the recent development of stronger permanent magnet, such as those made from rare-earth cobalt compounds. Only ten pounds of such magnets could support two tons of rotor. Although the free suspension of a weigh with permanent magnets is an unstable condition, an electromagnet servo loop has been used successfully to stabilize the rotor position. The electromagnet servo loop is… Topic: magnet bearings Subtopic: permanent magnets Subtopic: ten pounds of such magnet could… Subtopic: electromagnet servo loop chapter 14 421 Chapter 15. Ten tips for writing well in business 15.1 Know your readers. To write effectively, you must know your readers. The more you know, the better you can focus your message on the individual or the group. Find out about such factors as age, gender, interests, value, attitude, and knowledge of the subject. If you don’t know much about your readers, try to at least categorize them into one of four types: * layperson – knows little about the subject * expert – extremely knowledgeable about the subject * executive – cares primarily about bottom-line information * user – needs to understand in order to act When in doubt, write so that the average 12-year-old could understand. Layperson A layperson has little expertise in a subject matter and usually no particular motivation to read what you write. So to be effective, you must motivate or attract your readers; starting with a benefit helps. A layperson is not knowledgeable, so you must Adjust your tone, style, and vocabulary. Do: Find a way to attract attention. Don’t: Bore your reader with detail. chapter 15 422 For example… If you are writing to employees (laypersons) about various health care plans, find an interesting fact or a reason (benefit) for them to read your first paragraph, like how they can receive 100% coverage for dependents. If you’re writing for people who use computers but do not know any software program well, you might attract attention by using an easy-to-understand analogy. You might also present one of the benefits of using a particular software program, like the grammar- and style-checking feature of a word processing program. Expert An expert cares about process and detail. An expert who is a chemist, for example, would want to know how to reproduce your results by using all the procedures you followed. Give experts the specifics. The same detail would scare or bore the layperson. Do: Focus on procedure or process. Don’t: Only give bottom-line data. For example… If you write to an expert in health care benefits, spell out the details of the policy. The expert will understand and appreciate the specifics. If you are writing about computer software for programmers, you’ll want to go into particulars about how you developed a particular program. Executive An executive audience wants bottom-line information. Detailed descriptions that work for experts would not work with this audience. Use straightforward language and tone. Give a benefit and the critical information first. chapter 15 423 Do: Get to the point immediately. Don’t: Explain in detail. For example… Give the executive audience a summary of the medical benefit package in one paragraph or less. Then proceed with other important points. The manager in charge of selling the software product isn’t interested in how it works, but in how she will sell it. User The user must carry out your instructions. For example, users of a software package must read your documentation in order to do their job. These people don’t care how you wrote the software; they want to know how to make it work. Do: Realize that this person might not know as much as you do. Don’t: Be too brief. For example… The user in our health care plan example would need to follow the complicated medical policy. Help the user by explaining clearly how to use each policy. The person who must use the software and understand how he can make it work needs the basics and in sufficient detail. Dealing with the differences Now, let’s look at an example. Imagine that you’re writing a series of letters to promote your company’s newsletter about baseball. In preparing the pitch letters, you need to appeal to a fan, an agent, an owner, and a player – four very different types of readers. Notice how you write to deal with the differences among your readers. chapter 15 424 Layperson (baseball fan) Dear Kate: How do you get to watch your favorite baseball player Chien-Ming Wang? How does an athlete make it from the amateur ranks into the big leagues? An agent, acting as go-between for a team owner and a player, negotiates contracts based on salary caps or limits. When you see your favorite major league baseball player, you may not be aware of the behind-the-scenes discussions among these agents and owners to contract with valuable players. When negotiating, agents must consider the player’s compatibility with a team, length of contract, and available monies. The result you see may be a star player. Note the simple vocabulary and informal tone. The fan may not care about contract negotiations, so you use a benefit (watching a favorite player) to attract attention. Then you describe in simple terms how an agent negotiates. chapter 15 425 Expert (agent) Dear Pete: To negotiate a major league contract for your new client, you will need to take the following factors into account: • current rules on salary cap, including how much of the signing bonus counts against the cap, * whether players are plentiful or in short supply, and • the team’s needs versus your player’s skill. Once you narrow the number of teams based on your client’s geographic preference, you’ll need to obtain comparable salary data among players of similar skills, age, and performance. Once you locate a team on your preference list with the needs that match your client’s skills. You’ll need to determine whether the team has available money under the cap. If so, begin to negotiate. If not, move to the next team on your preference list. Note the emphasis on the explanation of the process, with more details, and using terms familiar to Pete. The agent would want to know how – what process to use when negotiating a contract for a player. chapter 15 426 Executive (owner) Dear Marge: As an owner, you must assemble the right combination of players and decide what type of packages to offer based on your budget and the income you desire. Depending on your motivation, determine the balance you’d like between your desire to win and the amount of money you want to make. Note the emphasis on the bottom line and the direct approach. This executive needs to know how to quickly and effectively negotiate for selected players. She’s not necessarily concerned about the complete process because she relies on an agent to negotiate for her, so you don’t tell her every step the agent must take. This letter is concise, direct, and informative. chapter 15 427 User (player) Dear Chien-Ming: How do you negotiate a major league contract? It’s relatively easy, but many players make crucial errors. Select an agent who will represent you well. Decide which cities you would like to live in and how long you would be willing to stay there. Also, determine the range of salary you would accept. Discuss with your agent the importance you place on a winning team and on your chemistry with other players. Note the step-by-step approach to telling the player what to do to get the best contract. Cheng-Ming needs to use the information you’re providing to work with agents and owners to join the team of his choice and make the salary he desires. He must live with the results of the negotiation. Just because he knows baseball doesn’t make him an expert in contract negotiations. Spell it out for Cheng-Ming in a simple, benefit-oriented way. Isn’t it amazing how you can deal with one topic in several very different ways, depending on your readers? Be sensitive to your particular audience and the response will reflect your effort. chapter 15 428 15.2 Feature the “you attitude” and stress benefits Perhaps the most effective way to get people to read your writing is by taking the reader’s perspective. Focus on the benefits for him or her. Why should that person read your e-mail, memo, letter, or report? How will your document benefit the reader? There’s a simple way to work from a “you” perspective. When preparing to write any form of communication – e-mail, memo, letter, report, or whatever – just put yourself in your readers’ shoes and ask the question, “Why should I care about what you’re telling me?” That should help you focus on your readers from their perspective. Adapting your message to the receiver’s needs means putting yourself in that person’s shoes. It’s called “empathy.” Empathic senders think about how a receiver will decode a message. They try to give something to the receiver, solve the receiver’s problems, save the receiver’s money, or just understand the feelings and position of that person. Which of the following messages is more appealing to the audience? Sender focus To enable us to update our stockholder recorders, we ask that the enclosed card be returned. Audience focus So that you may promptly receive dividend checks and information related to your shares, please return the enclosed card. Sender focus Our warranty becomes effective only when we receive an owner’s registration. Audience focus Your warranty begins working for you as soon as you return your owner’s registration. chapter 15 429 Sender focus Audience focus Sender focus Audience focus We offer a CD-ROM language course that we have complete faith in. The sooner you order the CD-ROM language program, the sooner the rewards will be yours. The Human Resources Department requires that the enclosed questionnaire be completed immediately so that we can allocate our training resource funds. By filling out the enclosed questionnaire, you can be one of the first employees to sign up for the new career development program. “You” view Notice how many of the previous audience-focused messages included the word “you.” In concentrating on receiver benefits, skilled communicators naturally developed the “you” view. They emphasize second-person pronouns (you, your) instead of first-person pronouns (I/we, us, our). Whether your goal is to inform, persuade, or promote goodwill, the catchiest words you can use are “you” and “your.” Compare the following examples. “I/We” view I have scheduled your vacation to begin May 1. “You” view You may begin your vacation May 1. “I/We” view We have shipped your order by UPS, and we are sure it will arrive in time for the sales promotion January 15. “You” view Your order will be delivered by UPS in time for your sales promotion January 15. chapter 15 430 “I/We” view I’m asking all employees to respond to the attached survey regarding working conditions. “You” view Because your ideas count, please complete the attached survey regarding working conditions. Which of the following two paragraphs would make a better opener to a letter? Sample A: This is to announce that as of June 18 Bagin Technology will begin manufacturing computerized controls for power lawn mowers in order to enter an expanding market that will allow the company to take advantage of its leading position in the electronic control s market. Sample B: As one of our loyal customers, you should be among the first to know our news: as of June 18 Bagin Technology will begin manufacturing computerized controls for power lawn mowers. You’ve helped make us the leader in the world of electronic controls and we’d like to show our appreciation for your trust by expanding to serve your needs for electronic controls. chapter 15 431 15.3 Know your single communication objective or purpose. Before you begin writing anything, decide on your purpose. Do you want to inform your reader? Are you trying to persuade your reader? Do you need to provide instructions for something? Are you writing to record an activity? Research proves that we write more effectively when we have a single purpose rather than several. Remember your purpose as you write. With every paragraph you write, ask yourself, “So what?” If that paragraph doesn’t serve your purpose by taking you closer toward your object, don’t use it. Know your single purpose Business writing usually accomplishes one of the following tasks: • Inform – monthly reports, trip summaries, benefit announcements, human resources information, and meeting arrangement. • Persuade – proposals, requests for time off, requests for additional personnel, client correspondence, brochures, and direct mail pieces. • Instruct – tutorials, help screens, user manuals, and instructions. • Record/document – personnel reviews, minutes from meetings, client contract sheets, and time sheet. Here are six examples. If the writers kept a single purpose in mind, you should easily determine that purpose. chapter 15 432 Example #1 Dear Ms. Spagnolia: We provide the most cost-effective solution in the business. We have the expertise, the personnel, and the resources to design a state-of-the-art fitness center for you. We can increase your productivity and decrease absenteeism by providing this on-site fitness center at a competitive price. Consider carefully the following benefits of choosing our firm: increase productivity, higher employee morale, decreased absenteeism, and the knowledge that you have selected the premier provider of fitness services. When you consider how you can have the best company design a fitness center that will provide so many benefits, I’m sure that you’ll contact us immediately to begin improving your work environment and your bottom line. This letter persuades us because it presents the competitive advantages of the company and the benefits for us. chapter 15 433 Example #2 To: Great Valley Personnel From: Quality Improvement Team Subject: Parking lot lights Date: June 20, 2006 Additional lights will be installed on the perimeter of the parking lot this summer. There will be a total of eleven new lights, three on each side lot and five lights along the back lot. These lights should create a safer environment. If you have any questions, call any member of the quality team. Enjoy! This memo informs us, because it tells us about something with no expectation that we should act on that information. chapter 15 434 Example #3 To: Human resources From: Data entry manager Date: March 7, 2005 RE: Dorothy Davis file On March 6, 2005, Bill Block met with Dorothy Davis to discuss her order entry errors. After evaluating Dorothy’s errors, Bill found no particular pattern to her incidents. He suggested having an experienced customer service representative sit with her and actively monitor her customer service skills. Dorothy is considered a good customer service representative who achieves the 55% availability ratio. Bill found Dorothy receptive to his suggestions; she hopes to reduce her order entry error. This memo records, or documents, Dorothy’s problem and Bill’s conversation with her. chapter 15 435 Example #4 Welcome to your Mr. Espresso Machine! In order to use this product properly, you must follow the above-mentioned warnings. If you follow the directions, you will enjoy a delicious cup of espresso or cappuccino. Have a stainless steel container to froth milk. Make sure your machine is plugged in. Place the appropriate amount of espresso in the dispenser, as shown in Figure 1. Be careful not to touch the machine while brewing. Froth milk by inserting the plastic cable into the stainless steel container. Enjoy with your favorite topping. This excerpt from an owner’s manual is meant to instruct the owner on the use of the product. chapter 15 436 Example #5 To: From: RE: Data: Fellow employees Rowan executive offices Business strategy update September 3, 2005 As you know, these times continue to be challenging for the environmental market and our organization. Looking ahead, we’d like to share with you the principles and business strategies that will shape our future, along with the current actions underway to address our present market conditions. Many of you have expressed concern over the prospects for your own long-term future at Rowan. On the one hand, you see a market continuing to endure the impact of federal budgetary uncertainties. Yet on the other hand, the industry is undergoing an exciting and dynamic shift from regulatory to economic drivers that challenge our traditional market perceptions. Our well-established strengths of environmental quality and safety remain the foundation of our sustainable development initiative. Our shared task is to grow these traditional attributes. While we refine Rowan’s business direction, we will address the implications of our current market conditions by closely aligning our chapter 15 437 Resources to the level of our current project backlog. Let us assure you that we will work diligently to finalize the new organizational structure by year-end and will keep you apprised of our progress. Thanks for your role in our continued success. This memo informs employees of management’s direction and lets them know where they stand as employees of Rowan. chapter 15 438 Example #6 Conference Center Hotels & Resorts 105 College Road East Princeton, NJ 08540 June 22, 2005 Mr. Alan Dinning, President SCC Associates 696 Grant Avenue Aurora, OH 44202 Dear Alan: As the President of the Conference Center Hotels & Resorts, I am writing to let you know about some important results of our organization that could affect your business with us. During the past two years, our Princeton Conference Center with its 291 guest rooms has had an exceptional increase in bookings, revenues, and profitability. Our revenue performance per guest room has placed us among the top ten performers among all suburban hotels in the States, according to Lodging Hospitality’s annual statistics for the lodging industry. Our performance and our chapter 15 439 Managerial leadership have made the Conference Center the recipient of numerous awards throughout the years. These awards include the Pinnacle Award, the Paragon Award, and the AAA Four Diamond Award. We hope to secure your future business with us. We have enjoyed dealing with you in the past and would look forward to exceeding your expectations in the future. We would like to continue the tradition of our award-winning performance results for SCC Associates. We will call you shortly to discuss your upcoming conference needs. If you need anything in the meantime, please call us. Thank you for your continued business. Sincerely, Katrina Smith, President This letter attempts to persuade SCC Associates to book future business with the Conference Center because of the results it has achieved and the awards it has received. chapter 15 440 Writing in four stages An effective way to write effectively is in four stages: •Plan. •Write. •Revise. •Edit. Planning Plan how you want to achieve your purpose. Think strategically or organize your thoughts. An outline can help you do this. What matters is that you think about what you want to do and that you establish the best order of doing it. Take the Example #1 for instance, here’s how the writer might have planned the strategy for persuading the reader to choose the company. •Competitive advantages most cost-effective solution expertise resources competitive price premier provider of fitness services chapter 15 441 •Benefits of fitness center increase productivity decrease absenteeism boost employee morale confidence in choosing best provider •Conclusion review competitive advantages review benefits encourage to contact Writing Now, you’ve got a mental picture of your readers, just start a conversation. Use your outline as your guide and write naturally. Use words that come easily to mind. If you don’t think of the “right” word, put down the best you’ve got and move along. Thos approach helps your writing come to life and conveys your presence. That makes your words more effective. Don’t worry about style. Style will emerge the more you write this way. At this point you should concentrate on putting your thoughts into words. Here are some basic rules in writing. chapter 15 442 A. Use simple language. Don’t use big words when small words will do the job. What’s the difference, for example, between “use” and “utilize” or “implement”? If there’s no real difference, why use bigger words? Write to express, not to impress. Big words (less familiar words) Small words (simple alternatives) ascertain find out conceptualize see encompass include hypothesize guess monitor check operational working option choice perpetuate continue perplexing troubling reciprocate return stipulate require terminate end utilize use B. Be specific. Avoid vague words that can be misunderstood. Don’t say “office equipment” if you mean a personal computer. chapter 15 443 C. Use the active voice whenever possible. Instead of “This change is to be made,” write “We’ll make the change” (it’s shorter and provides more information). D. Keep your sentences relatively short. Longer sentences discourage many readers. One recommendation is that your sentences should average seventeen words. That doesn’t mean, of course, that seventeen words is the ideal length. To communicate effectively, you should vary the length of your sentences. E. Make paragraphs no more than six lines long. With longer paragraphs, many readers will read the first and last few lines and skim or simply skip everything in between. Tight writing invites the reader to continue. Think about breaking up big chunks of text with headlines or lists. Revising Think of this stage of the writing process as quality assurance at a macro level. You need to make sure that the results of your writing achieve the intended purpose(s) as effectively as possible. Try to read your writing from the perspective of your reader. You might even want to sit in a different chair and to read your words aloud. You’ll find out if your copy is conversational and natural. Also, mistakes are more likely to stand out. If you used a computer, you should print out a copy and read your words from the paper, as your reader will be reading them. chapter 15 444 At this stage, look at the major pieces of text. Do they all belong? Are they in the most effective order? Do you use paragraphs or sentences that don’t add anything to your message, or any words or phrases you don’t need? Are you using any long words when shorter words would express just as well? If you receive the piece, would you read it? Does it invite the reader? Editing When you edit your writing, you’re checking it over for accuracy, grammar, spelling, and punctuation. You may want to have someone else edit your writing (after you’re done your best). If that’s not an option, you can try the old trick of reading the paragraphs in reverse order. Reading your work from finish to start may disrupt the flow of your words enough for you to catch some errors. A final word of advice here: don’t trust your computer. Those tools that check grammar and spelling are very helpful. But they’re limited, because human language is simply too complex for machines (at least for now). chapter 15 445 Mistakes your computer won’t catch Revert back. “Revert” means to go back or to return. Eliminate “back.” I could care less. That’s wrong, because it means you care a lot. It should be “I couldn’t care less.” Think about it. New innovation. An innovation is something new, so drop the adjective. The principle reason. The adjective should be “principal,” meaning the most important. 8 p.m. tonight. Because “p.m.” means after noon and “a.m.” , means before noon, we don’t need to use qualifiers such as “tonight” or “in the morning” when we’re using those Latin abbreviations. This will effect my job status. The verb should be “affect,” which means to influence or to produce an effect upon. The verb “effect” means to bring about. 15.4 Be clear, economical, straightforward, and professional. Which of the following two paragraphs would you rather read? 1. In order to ensure that the process of recording calls by work order number is properly operational, it is necessary to purge the work order assignments and related two-digit account code assignments for each telephone extension and update the system to include only those work order numbers for active client projects. 2. Use only active client work order numbers (and their two-digit account codes) to record calls. Purge inactive work order numbers and their account codes. chapter 15 446 Sometimes writers try to impress, not express. When we use words to impress our audience, we may lose them by writing at a high fog index. When we write to express, we focus our attention on the reader, not on ourselves, and on making our writing readable. What does “readable” mean? How do you make your writing readable? Readability is the result of many factors. The three most important are clarity, economy, and straightforwardness. Clear writing conveys meaning without ambiguity. To write well in business, you must make sure that the reader at least understand you. Economical writing uses no more words than necessary. That’s one of the distinguishing marks of clear and forceful writing. To write well in business, you must make sure not to waste the reader’s time and energy. Straightforward writing puts words in a natural expected order, such as placing the subject close to the verb for easy understanding. To write well in business, you must make it easy for the reader to know what you mean. Clarity If your message has more than one meaning, it’s not clear. Don’t use long words where short ones will do; it makes your writing dense and difficult to understand. Use precise words and phrasings to make your writing clear. Make sure the words you choose have the right meaning and don’t allow for misinterpretation. For example, don’t use the vague term health organization when you mean the American Red Cross. chapter 15 447 Economy When it comes to words, more is not usually better. When you use too many words, you may lose the reader – or at least make the reader lose interest. Take the following paragraph, for example. For the purposes of this policy, “sex harassment” may be defined as unsolicited nonreciprocal behavior by an employee who is in a position to control or affect another employee’s job or who uses the power or authority of that position to cause that employee to submit to sexual activity or to fear that he or she would be punished for refusal to submit to such activity. Sexual harassment also includes any employee conduct reasonably interfering with another employee’s work performance by creating an intimidating, hostile, or offensive working environment. It’s easy to get lost in that jungle of words. How effective will that policy be when the clarification is so dense? The following sentence provides another example of uneconomical writing. Parking in the lot adjacent to the building will be restricted by space allocation designation for workers’ vehicles and the four outermost spaces will be reserved for supervisors of the construction crew so employees should make other arrangements for parking during that time frame and consider implementation of vehicular cotransportation. chapter 15 448 What should you do instead? First, determine what information in the sentence you want the reader to understand. Then, eliminate any unnecessary phrases or redundancies. Try one of these revisions: Consider carpooling, because parking next to the building is primarily for workers. Because we are designating parking spaces for construction workers, we suggest that you carpool. Weak words You can make your writing clearer by deleting words that don’t add meaning. For example, pay close attention to the following words: actually basically certain definitely different generally given individual kind of particular practically really various very virtually These words are not bad, but people tend to use them unnecessarily. Example: Actually, I generally kind of enjoy typing practically any specific type of communication. These words weaken the sentence because they add nothing to it but length. chapter 15 449 How can you keep your writing lean and strong? When you might use one of the following phrases, try the shorter equivalent instead. in the event that = if subsequent to = after prior to = before the possibility exists for = might in order to = to in the neighborhood of = around, about from time to time = occasionally in reference to = about it is necessary that = must due to the fact that = because in the amount of = for Here’s another example of fat writing found in a typical memo. To: All employees From: Lebron James, Chief Operating Officer This is to inform you that a new Audi, gray in color, was actually left by someone in the back parking lot. Due to the fact that the car has continued to remain there for several weeks and is still yet unclaimed, the company has been given permission chapter 15 450 By the police to auction off the car if we make a donation of the monies earned to some type of charitable organization. If you are willing and able to be in charge of the auction and to run the subsequent committee, please stop in at this point in time to take the time to discuss the most important and essential elements of the auction proceedings. A possible rewrite: Some left a gray Audi in the back lot several months ago. Because no one has claimed, the police have given us permission to auction it off. We’ll donate the monies raised to a charity. If you would chair the committee to run the auction, please see me. Which memo would employees be more likely to read and understand? Both memos express the same information, but the second is stronger because it’s more economical. An easy way to write more economically, by using fewer words and keeping sentences shorter, is to reduce redundancy. How many of the following expressions do you use? How many could you reduce? chapter 15 451 Consensus of opinion/general consensus A consensus by definition is a general solidarity of opinion. Contained herein Contained means herein. Submitted a resignation Use the verb – resigned Basic fundamentals “Fundamentals” are by definition basic. Close proximity “Proximity” means close. Provide with information Use the verb – inform. Cooperate together “Cooperate” means work with others, so it’s necessarily “together.” Completely full “Full” means totally or completely – unless it’s not. chapter 15 452 End result/final outcome A “result” or an “outcome” is what you get at the end. Take under consideration Use the verb – consider Many in number The word “many” can only refer to number. Future prospects “Prospects” refers to the future; it’s from the Latin, “looking forth.” Sufficient enough “Sufficient” means enough. Other alternative “Alternative” means another choice, so “other alternative” makes sense only if there are at least three options. New innovation “Innovation” means new. Past experience “Experience” usually refers to the past, so you would modify it only to refer to the present or future. chapter 15 453 Postpone until later “Postpone” means put off until later. True facts “Facts” are things that are true. Mutually agree When there’s more than one party, “agree” assumes mutuality. Completely finished “Finished” implies completely. Recurring habit A “habit” is recurring behavior. Past memories What else can we remember but the past. Initial preparation “Preparation” implies initial, because it’s done before something. More preferable “Preferable” means more desirable. chapter 15 454 Important essentials “Essential” means important. Various different “Various” means different. Also “different” after numbers is usually redundant: e.g., “We considered seventeen different locations” or “I called her five different times.” Future plan “Plan” implies future unless specified otherwise. Free gift A gift is something given voluntarily, without payment in returen. Continue to remain “Remain” means to continue to be. chapter 15 455 Straightforwardness You can write in a more straightforward manner when you place the subject and the verb close together. Use subject-verb-object order with strong action verbs. If you write clearly, economically, and in a straightforward manner, people will find your writing more readable. Why is it important to keep the subject near the verb? This next announcement shows what can happen when you don’t. The executive managers of Acme Anvils, in their meeting April 5, called for the purpose of discussing problems encountered in negotiating a contract with their principal iron ore supplier, Ferrous Ingots, which has recently undergone substantial personnel changes, have decided, in consideration of the extreme importance of our iron ore supply, to arrange, as soon as possible within the limitations of their individual schedules, a meeting with the executive managers of Ferrous. How many times did you have to read that announcement to understand what was happening? Not only is too much crammed into a single sentence, but the subjectverb-object order (“executive managers have decided to arrange a meeting”) is interrupted by clauses that confuse the reader. The following revision seems more straightforward: chapter 15 456 The executive managers of Acme Anvils met April 5. They called the meeting to discuss problems in negotiating a contract with their principal iron ore supplier, Ferrous Ingots. The problems came out of a number of personnel changes at Ferrous. Because our iron ore supply is extremely important, the managers decides to arrange a meeting with the executive managers of Ferrous. Conversational but professional Most e-mail messages, business letters, memos, and reports replace conversation. Thus, they are most effective when they convey an informal, conversational tone instead of a formal, pretentious tone. But messages should not become so casual that they sound lowlevel and unprofessional. Sloppy, unprofessional expression appears in many e-mail messages. Your writing should have a warm, conversational tone that does not include slang or low-level diction. Unprofessional Conversational Formal (low-level diction) (mid-level diction) (high-level diction) badmouth criticize denigrate guts nerve courage pecking order line of command dominance hierarchy ticked off upset provoked rat on inform betray rip off steal expropriate chapter 15 457 Unprofessional If we just hang in there, we can snag the contract. Conversational If we don’t get discouraged, we can win the contract. Formal If the principals persevere, they can secure the contract. Your goal is a warm, friendly tone that sounds professional. Talk to the reader with words that are comfortable to you. Avoid long and complex sentences. Use familiar pronounces such as I, we, and you and an occasional contraction, such as we’re, or I’ll. Stay away from third-person constructions such as the undersigned, the writer, and the affected party. Also avoid legal terminology and technical words. Your writing will be easier to read and understand if it sounds like the following conversational examples: Formal All employees are herewith instructed to return the appropriately designated contracts to the undersigned. Conversational Please return your contracts to me. Formal Pertaining to your order, we must verify the sizes that your organization requires prior to consignment of your order to our shipper. Conversational We’ll send your order as soon as we confirm the sizes you need. Formal The writer wishes to inform the above-referenced individual that subsequent payments may henceforth be sent to the address cited below. Conversational Your payments should now be sent to us in Chicago. chapter 15 458 Avoid trite phrases, cliches, and jargon Would you like your writing to bore or confuse the people who read it? Of course not! But that’s likely to happen if you use trite phrases, cliches, and jargon. In business writing you may come across phrases such as “enclosed please find,” “please do not hesitate to ask,” “take under advisement,” “it has come to my attention,” “maximum optimization,” “at this point in time,” and “thanking you in advance for your kind consideration.” These are cliches that weaken your writing, and you should consciously avoid using them. Cliches are dull and sometimes ambiguous. The following partial list contains cliches you should avoid in business writing. below the belt better than new beyond the shadow of a doubt easier said than done exception to the rule fill the bill first and foremost hard facts keep your nose to the grindstone last but not least make a bundle pass with flying color quick as a flash shoot from the hip stand your ground tune to form to be perfectly honest needless to say enclosed herewith, please find we deem it advisable for your perusal, review, and consideration If you should have any further questions, please do not hesitate to call. chapter 15 459 The undersigned Pursuant to your request under separate cover It has come to my attention transparent to the user Jargon, which is terminology unique to a certain profession, should be reserved for individuals who understand it. Except in certain specialized contexts, you should avoid jargon and unnecessary technical terms. For example, geologists speak knowingly of exfoliation, calcareous ooze, and siliceous particles. Engineers are familiar with phrases such as infrared processing flags, output latches, and movable symbology. Telecommunication experts use such words and phrases as protocol, mode, and asynchronous transmission. Every field has its own special vocabulary. Using that vocabulary within the field is acceptable and even necessary for accurate, efficient communication. Don’t use specialized terms, however, if you have reason to believe that your reader may misunderstand them. Precise verbs Effective writing creates meaningful images in the mind of the reader. Such writing is sparked by robust, concrete, and descriptive words. Ineffective writing is often dulled by insipid, abstract, and generalized words. The most direct way to improve lifeless writing is through effective use of verbs. Verbs not only indicate the action of the subject but also deliver the force of the sentence. Select verbs carefully so that the chapter 15 460 Reader can visualize precisely what is happening. General Our salesperson will contact you next week. Precise Our salesperson will (telephone, fax, e-mail, visit) you next Monday. General The CEO said that we should contribute. Precise The CEO (urged, pleaded, demanded) that we contribute. General We must consider this problem. Precise We must (clarify, remedy, rectify) this problem. General The newspaper was affected by the strike. Precise The newspaper was (crippled, silenced, demoralized) by the strike. The power of a verb is diminished when it is needlessly converted to a noun. This happens when verbs such as acquire, establish, and develop are made into nouns (acquisition, establishment, and development). These nouns then receive the central emphasis in the sentence. In the following pairs of sentences, observe how forceful the original verbs are as compared with their noun forms. Weak Acquisition of park lands was made recently by the city. Strong The city acquired park lands recently. Weak The webmaster and the designer had a discussion concerning graphics. Strong The webmaster and the designer discussed graphics. Weak Both companies must grant approval of the merge. Strong Both companies must approve the merge. chapter 15 461 Concrete nouns Nouns name persons, place, and things. Abstract nouns name concepts that are difficult to visualize, such as automation, function, justice, institution, integrity, form, judgment, and environment. Concrete nouns name objects that are more easily imagined, such as desk, car, and lightbulb. Nouns describing a given object can range from the very abstract to the very concrete – for example, object, motor vehicle, car, convertible, Mustang. All of these words or phrases can be used to describe a Mustang convertible. However, a reader would have difficulty envisioning a Mustang convertible when given just the word object or even motor vehicle or car. In business writing, help your reader “see” what you mean by using concrete language. General a change in our budget Concrete a 10 percent reduction in our budget General that company’s product Concrete NEC’s Ultra Express pager General a person called Concrete Ms. Swain, the administrative assistant, called General we improved the assembly line Concrete we installed 26 advanced Unimate robots on the assembly line chapter 15 462 15.5 Use subject lines, indentation, short opening paragraphs, and postscripts. Attract your readers from the start and hold their attention until the end. Announce your focus with a subject line that grabs the readers. Indent the first line of your paragraphs to draw readers into your words. Make your first paragraph short to minimize the “initial investment.” A postscript can make a big difference, especially when your purpose is to persuade, since many people read that last part of a memo or letter immediately after the subject line or first paragraph. Entrance and exit ramps Make it as easy for your readers to get into your writing as to get out of it. Indent (e.g., use the “Tab” button on your keyboard) the first line of each paragraph to draw your readers into the text, like the on-ramp allows easy access to a highway. Make your first few paragraphs short to give your readers an easy, early exit from your writing. Subject lines and postscripts Use subject lines and postscripts as additional inducements for your readers. A good subject line reveals the topic of the e-mail, report, memo, or letter and can motivate a recipient to at least skim the first paragraph. In written communication such as letters, memos, and e-mail, a postscripts can grab attention. In fact, many people read the postscript first. It can be a powerful addition, especially for persuasive documents. Use it to hit your most important point. chapter 15 463 Duncan Consulting Services 699 Knox Road Philadelphia, PA 19077 (610) 555-0124 Heading Date January 12, 2005 Mr. Steve Nash Vice President, Sales ABC Computing 394 Vesper Road Knoxville, YN 37966 Inside Address Subject Line Subject: Megasoft Word Pro 9.1 Salutation Dear Mr. Nash: Body I would like to order the most current edition of Megasoft Word Pro, which I believe would be the 9.1 version. Would you please send me any appropriate documentation as well? I work at home as a consultant and prepare brochures and chapter 15 464 newsletters for my clients. Because I need your product immediately, please send it in the quickest way, perhaps by overnight mail. I have always used your software products and appreciate your service mentality. Thank you for handling this request quickly. Sincerely yours, Closing and Signature Tim Duncan Tim Duncan President Supplement line ADL/jl245 Attachments Attachments (2) Postscript P.S. I enjoy your holiday newsletter! chapter 15 465 Traditional letter form • • • • Use a heading, including your phone number, even if you’re writing from home, so that the reader can easily identify you or reach you, if necessary. Always include the date. The inside address fulfills two purposes: first, you can use the person’s title, which most people like to see; and second, it routes the letter to the appropriate individual, even if someone else opens the mail. The subject line specifies the purpose of your letter. The salutation (followed by a colon, not a comma) identifies the recipient. Always try to put a name rather than just a position title. If you cannot obtain a name, use Dear Student, Dear Customer, Dear Homeowner, or some salutation that identifies the recipient in some way. Use Dear Sir/Madam or To Whom It May Concern only as a last resort. Never use Gentlemen unless you are sure that no woman may read the letter. Keep your first paragraph short to intrigue the reader. Indent each paragraph for reading easy. Use one of the many good closings to end your letter: Cordially, Sincerely, Sincerely yours, Regards, Respectfully submitted, and so on. chapter 15 466 • • The supplement line is for your own benefit; it indicates who formatted the final letter and where you can find this letter on a computer disk. If you plan to enclose a check or other document. Indicate how many attachments you’re including, to alert the recipient to the enclosed items. The postscript gives you a final chance to catch the reader’s attention. It’s a good place to remind the reader of your main point or to call attention to a deadline. 15.6 Write strong introductions, body, and conclusions. People often try to minimize their reading. They may want to read only the beginning and the end of a document – an executive summary or abstract, an introduction and/or a conclusion. Your introduction and conclusion must provide the essentials of your document and motivate the reader to at least skim the entire document. A strong summary makes a document more memorable, so it’s likely to get better results. Repeat your main points to stick in the reader’s mind. 1. Beginning with the main idea Most business writings cover routine, nonsensitive information that can be handled in a straightforward manner. Begin by frontloading; that is, reveal the main idea chapter 15 467 immediately. Even though the purpose of a memo or e-mail is summarized in the subject line, that purpose should be restated – and amplified – in the first sentence. Notice how the following indirect memo openers can be improved by frontloading. Indirect opening This is to inform you that for the past six months we have been examining benefits as part of our negotiation package under a contract that expires soon. Direct opening Please review the following four changes in our benefit package and let us know if your preference by January 1. Indirect opening As you may know, employees in Document Production have been complaining about eye fatigue as a result of the overhead fluorescent lighting in their center. Direct opening To improve lighting in Document Production, I recommend that we purchase high-intensity desk lamps. 2. Finishing with a strong closing Generally, end your writing with (1) action information, dates, or deadlines; (2) a summary of the message; or (3) a closing thought. The closing is where readers look for deadlines and action language. chapter 15 468 An effective memo, letter, or e-mail closing might be: Please submit your report by June 15 so that we can have your data before our July planning session. In more complex messages a summary of main points may be an appropriate closing. If no action request is made and a closing summary is unnecessary, you might end with a simple concluding thought (I’m glad to answer your questions or This sounds like a useful project). Although you needn’t close messages to coworkers with goodwill statements such as those found in letters to customers or clients, some closing thought is often necessary to prevent a feeling of abruptness. Closings can show gratitude or encourage feedback with remarks such as I sincerely appreciate your cooperation or What are your ideas on this proposal? Other closings look forward to what’s next, such as How would you like to proceed? Avoid trite expressions, such as Please let me know if I may be of further assistance. Whenever possible, the closing paragraph of a request should be end dated. An end date sets a deadline for the requested action and gives a reason for this action to be completed by the deadline. Such end dating prevents procrastination and allows the reader to plan a course of action to ensure completion by the date given. Giving a reason adds credibility to a deadline. Please submit your order by December 1 so that sufficient labels will be on hand for mailing the year-end reports January 15. chapter 15 469 3. Organizing a strong body In the body of the message, explain the main idea. If you are asking for detailed information, arrange your questions in logical order. If you are providing information, group similar information together. When considerable data are involved, use a separate paragraph for each topic. Work for effective transitions between paragraphs. Design your data for easy comprehension by using bulleted items, headings, tables, and lists. All these techniques make readers understand important point quickly. Compare the following two versions of the same message. Notice how the graphic devices of bullets, columns, headings, and white space make the main points easier to comprehend. Hard-to-read paragraph Effective immediately are the following air travel guidelines. Between now and December 31, only account executives may take company-approved trips. These individuals will be allowed to take a maximum of two trips per year, and they are to travel economy or budget class only. chapter 15 470 Improved with graphic highlighting Effective immediately are the following air travel guidelines: • • • • Who may travel: How many trips: By when: Air class: Account executives only A maximum of two trips yearly Between now and December 31 Economy or budget class only Most memos, letters, and e-mail messages can be divided into four groups: (a) those that inform, (b) those that request, (c) those that respond, and (d) those that persuade. We will be concerned with the first three groups because they use the direct strategy. The fourth group, persuasive messages, uses the indirect strategy. (a) Messages that inform Memos and letters that inform generally explain organization policies, procedures, and guidelines. As policy-making documents, these messages must be particularly clear and concise. The effective message shown below begins directly by telling readers immediately what the message is about. The next paragraph explains why the change is necessary. A list enumerates step-by-step procedures, thus making it easy for the reader to understand and follow the steps. The final paragraph restates the primary benefits of the new procedure and tells how more information may be obtained if necessary. chapter 15 471 Subject: IMPROVEMENTS IN JOB-ADVERTISING PROCEDURES Effective today, all advertisements for departmental job openings should Be routed through the Human Resources Department. A major problem resulted from the change in hiring procedures implemented last month. Each department is placing newspaper advertisements for new-hires individually, when all such requests should be centralized in this office. To process applications more efficiently, please follow this procedure: 1. 2. 3. Write an advertisement for a position in your department. Bring the ad to Human Resources and discuss it with one of our counselors. Let Human Resources place the ad with a appropriate newspaper or web agency. Following these guidelines will save your work and will enable Human Resources to help you fill your openings more quickly. Call Ann Johnson at ext. 255 if you have questions about this procedure. chapter 15 Informative, upbeat subject line Summarize main idea concisely Explain why change is necessary Start each listed Item with a verb Close by reinforcing benefits to reader 472 (b) Messages that request Messages that make requests are most effective when they use the direct approach. The reader learns immediately what is being requested. However, if you have any reason to suspect that the reader may resist the request, then an indirect approach would probably be more successful. Request should be courteous and respectful, as illustrated in the example below. They should not be demanding or dictatorial. The tone of the following request would likely antagonize its recipient: I want you to find out why the Davis account was included in this report, and I want this information before you do anything else. Always end a request by providing a deadline if necessary. Expressions such as “do it whenever you can” or “complete it as soon as possible” make little impression on procrastinators or very busy people. It’s always wise to provide a specific date for completion. chapter 15 473 Include optional salutation Greetings: Please answer the questions below about the possibility of starting a casual dress day program at PowerData. Many employees and some managers have included about the possibility of dressing casually occasionally. In my opinion, casual attire may make people feel more at ease in the office. On the other hand, casual dress may encourage sloppy work. Your answers to the following questions will help determine a course of action. •Would you like to see one day a week set aside as a “dress-down” day? Why? •If you answer yes, should we set up a written dress code? •If we set aside a dress-down day, will the office atmosphere remain professional? Id appreciate your responses by May 5 so that we can discuss the matter at the next Council meeting set for May 8. Prepare readers by immediately describing request Explain reasoning behind request and provide details Use bullets to make questions most readable Close with end date and reason Charles chapter 15 474 (c) Messages that respond Much office correspondence reacts or responds to memos, e-mail messages, and other documents. When responding to a document, follow these preparatory steps: 1. Collect whatever information is necessary. 2. Organize your thoughts. 3. Make a brief outline of the points you plan to cover. Begin the memo with a clear statement of the main idea, which often is a summary of the contents of the memo. Avoid wordy and dated openings such as “Pursuant to your request of January 20, I am herewith including the information you wanted.” Although many business messages actually sound like the preceding, they waste time and say little. The body of a response memo provides the information requested. Its organization generally follows the sequence of the request. However, the information can be further clarified by providing summarizing headings in bold type. These headings emphasize the groupings and help the reader see immediately what information is covered. The memo closes with a reassuring summary. chapter 15 475 Here are my reactions, Charles, to your inquiry about a casual dress day program made in your e-mail message of May 2. •Establish a dress-down day? Yes, I would like to see such a day. We have already had a flexible working hour program, and we’ve seen an increase in our productivity. So I believe a dress-down day will further boost our employees’ morale. •Implement a dress code? By all means! We definitely need a written dress code not only to establish standards but also to protect the company from frivolous lawsuits. •Professional office atmosphere? I would hope that casual dress would not promote casual work attitudes as well. We must establish that professionalism is non-negotiable. Moreover, I think we should be careful in allowing casual dress only on the designated day, once a week. I think a casual attire program can be beneficial and improve morale. But we definitely need a dress code in place at the beginning of the program. Let me know if I may assist in implementing a casual-dress day program. John chapter 15 Summarize main idea and refer to previous message Arrange responses in order of original request and uses boldface headings to emphasize and clarify groupings Close with reassuring remark and offer of further assistance 476 15.7 Use headings, white space, and visuals in longer documents. Guide your reader through your document with informative, interesting heads. They serve an important second purpose, by breaking up the text. Use white space to make your text easier to read. A little extra space in the margins and between paragraphs can make a big difference. Visuals can supplement your words, convey information, and add another dimension to your documents. Make sure your visuals are appropriate, accurate, and accessible. The right visual To reiterate, use the visual most appropriate to your information: •Tables – to convey a quantity of statistical data (numbers). •Pie graphs – to show percentages of a whole, not complex data. •Bar graphs – to compare ten or fewer items. •Line graphs – to show a pattern over time. •Pictograms – to attract the reader’s attention creatively, not for highly accurate comparisons. •Flowcharts or diagrams – to show a complex process. •Photographs – to set a mood or to show an actual situation or person. chapter 15 477 15.8 Write actively (subject-verb-object) rather than passively. Readers tire easily of the passive voice. Researchers recommend that only 10 % of your writing use the passive voice. To write actively, avoid the verbs “to be” and “to have” and emphasize the subject-verb-object construction. In the active voice, the subject performs the action: “The manager wrote a memo.” In the passive voice, the object is affected by the action: “A memo was written by the manager.” The active voice focuses attention on the doer, while the passive voice emphasizes what’s been done – allowing the writer to even omit the cause. If you use the active voice, your writing will be more forceful, more interesting, and easier to understand. Most active verbs convey conviction and responsibility. Passive verbs hide the person responsible for the action and weaken your sentences. Compare the following constructions: “We pledge allegiance to the flag of the United States of America.” “Allegiance to the flag of the United States of America is pledged by me.” See the difference? In business writing, as well as in personal interactions, some situations demand tact and sensitivity. Instead of using a direct approach with active verbs, we may prefer the indirectness that passive verbs allow. Rather than making a blunt announcement with an active voice (Tyler made a major error in the estimate), we can soften the sentence with a passive construction (A major error was made in the estimate). chapter 15 478 Here’s a summary of the best use of active- and passive-voice verbs: •Use the active voice for most business writing. It clearly tells what the action is and who is performing that action. •Use the passive voice to emphasize an action or the recipient of the action. “You have been selected to represent us.” •Use the passive voice to deemphasize negative news. “Your computer has not been repaired.” •Use the passive voice to conceal the doer of an action. “A major error was made in the estimate.” 15.9 Avoid negative writing Accentuate the positive – particular if you’re dealing with negatives. Begin your memo or letter on a positive note. If you must present something negative, give the reasons: they usually help soften the blow. Imagine you open an envelop and read the following paragraph: It is essential that you comply with our request. We shall have to institute legal action against you if you do not remit the full amount of your liability by June 3. How do you feel? chapter 15 479 Consider the following wording of the same message: Please remit your payment by June 3 to avoid legal action. How do you feel now? The following letter also contains negative news: Due to an error in processing your order, it will be billed more than once to your account. A credit has been issued and hope you have not been inconvenienced. Mistakes happen, but it would have been better if the news had been delivered as follows: We apologize for the inconvenience of our processing error. We have corrected your account. The following letter hits hard with the blunt wording: We regret to inform you that the merchandise you ordered is not available. Because of this we have been forced to cancel your order. Compare with the following: We’re sorry that your merchandise is unavailable at this time. chapter 15 480 Using the indirect pattern to prepare the reader The indirect strategy enables you to keep the reader’s attention until you have been able to explain the reasons for the bad news. The most important part of a bad-news letter is the explanation, which you’ll learn about shortly. The indirect plan consists of four main parts: (1) Buffering the opening A buffer is a device to reduce shock or pain. To buffer the pain of bad news, begin with a neutral but meaningful statement that makes the reader continue reading. Here are some possibilities for opening bad-news messages. Best news. Start with the part of the message that represents the best news. For example, in a memo that announces a new service along with a cutback in mail room hours, you might write: To ensure that your correspondence goes out with the last pickup, we’re starting a new message pickup service at 2:30 p.m. daily beginning June 1. Compliment. Praise the receiver’s accomplishments, organization, or efforts, but do so with honesty and sincerity. For example, in a letter declining an invitation to speak, you could write: The Crusade of Cross has my sincere admiration for its fund-raising projects on behalf of hungry children. I am honored that you asked me to speak Friday, June 1. However,… Appreciation. Convey thanks to the reader for doing business, for sending something, for showing confidence in your organization, for expressing feelings, or simply for providing feedback. In a letter responding to a complaint about poor service, you might say: chapter 15 481 Thanks for telling us about your experience at our hotel and for giving us a chance to look into the situation Agreement. Make a relevant statement with which both writer and receiver can agree. A letter that rejects a loan application might read: We both realize how much the export business has been affected by the relative strength of the dollar in the past two years. Regarding your loan application… Facts. Provide objective information that introduces the bad news. For example, in a memo announcing cutbacks in the hours of the employees’ cafeteria, you might say: During the past five years the number of employees eating breakfast in our cafeteria has dropped from 30 % to 12 %. Understanding. Show that you care about the reader. In announcing a product defect, the writer can still manage to express concern for the customers: We know that you expect superior performance from all the products you purchase from IBM. That’s why we’re writing personally about the Excell printer cartridges you recently ordered. Apology. If you do apologize, do it early, briefly, and sincerely. For example, a manufacturer of super premium ice cream might respond to a customer’s complaint with: We’re genuinely sorry that you were disappointed in the price of the ice cream you recently purchased at one of our scoop shops. Your opinion is important to us, and we appreciate your giving us the opportunity to look into the problem you describe. chapter 15 482 (2) Presenting the reasons The most important part of a bad-news letter is the section that explains why a negative decision is necessary. Providing an explanation reduces feelings of ill will and improves the chances that the reader will accept the bad news. Being cautious in explaining. If the reasons are not confidential and if they will not create legal liability, you can be specific: Growers supplied us with a limited number of patio roses, and our demand this year was twice that of last year. In refusing a speaking engagement, tell why the date is impossible: On June 1 we have a board of directors meeting that I must attend. Citing reader benefits. Readers are more open to bad news if in some way, even indirectly, it may help them. In refusing a customer’s request for free hemming of skirts and slacks, you can write: We tested our ability to hem skirts a few months ago. This process proved to be very time-consuming. We have decided not to offer this service because the additional cost would have increased the selling price of our skirts substantially, and we did not want to impose that cost on all our customers. Explaining company policy. Readers resent blanket policy statements prohibiting something: Company policy prevents us from making cash refunds or Contract bids may be accepted from local companies only or Company policy requires us to promote from within. Instead of hiding behind company policy, gently explain why the policy makes sense: We prefer to promote from within because it rewards the loyalty of our employees. In addition, we’ve found that people familiar with our organization make the quickest contribution to our team effort. chapter 15 483 Choosing positive words. Remember that the objective of the indirect pattern is to hold the reader’s attention until you’ve had a chance to explain the reasons justifying the bad news. The keep the reader in a receptive mood, avoid expressions that might cause the reader to tune out. Be sensitive to negative words such as claim, error, failure, fault, impossible, mistaken, misunderstanding, nerve, regret, unwilling, unfortunately, and violate. Showing that the matter was treated seriously and fairly. In explaining reasons, demonstrate to the reader that you take the matter seriously, have investigated carefully, and are making an unbiased decision. Consumers are more accepting of disappointing news when they feel that their requests have been heard and that they have been treated fairly. Avoid passing the buck or blaming others within your organization. Such unprofessional behavior makes the reader lose faith in you and your company. (3) Cushioning the bad news Although you can’t prevent the disappointment that bad news brings, you can reduce the pain somewhat by breaking the news sensitively. Be especially considerate when the reader will suffer personally from the bad news. A number of thoughtful techniques can cushion the below: chapter 15 484 Positioning the bad news. Instead of spotlighting it, sandwich the bad news between other sentences, perhaps among your reasons. Try not to let the refusal begin or end a paragraph – the reader’s eye will linger on these high-visibility spots. Another technique that reduces shock is putting a painful idea in a subordinate clause: Although another candidate was hired, we appreciate your interest in our organization and wish you every success in your job search. Subordinate clauses often begin with words such as although, as, because, if, and since. Using the passive voice. Passive-voice verbs enable you to depersonalize an action. Whereas the active voice focuses attention on a person (We don’t give cash refunds), the passive voice highlights the action (Cash refunds are not given because…). Use the passive voice for the bad news. In some instances you combine passive-voice verbs and a subordinate clause: Although franchise scoop shop owners cannot be required to lower their ice cream prices, we are happy to pass along your comments for their consideration. Accentuating the positive. Messages are far more effective when you describe what you can do instead of what you can’t do. Rather than We will no longer allow credit card purchases, try a more positive appeal: We are now selling gasoline at discount prices if you use cash. Implying the refusal. It’s sometimes possible to avoid a direct statement of refusal. Explicit refusals may be unnecessary and at times cruel. In this refusal to contribute to a charity, for example, the writer never actually says no: Because we will soon be moving into new office in LA, all our funds are earmarked for moving and furnishings. We hope chapter 15 485 that next year we’ll be able to support your worthwhile charity. The danger of an implied refusal, of course, is that it can be so subtle that the reader misses it. Be certain that you make the bad news clear, thus preventing the need for further correspondence. Suggesting a compromise or an alternative. A refusal is not so depressing – for the sender or receiver – if a suitable compromise, substitute, or alternative is available. In denying permission to a class to visit a historical private residence, for instance, the writer softens the bad news by proposing an alternative: Although private tours of the grounds are not given, we do open the house and its gardens for one charitable event in the fall. (4) Closing pleasantly After explaining the bad news sensitively, close the message with a pleasant statement that promotes goodwill. The closing should be personalized and may include a forward look, an alternative, good wishes, freebies, resale information, or an off-thesubject remark. Forward look. Anticipate future relations or business. A letter refuses a contract proposal might read: Thanks for your bid. We look forward to working with your talented staff when future projects demand your special expertise. Alternative. If an alternative exists, end your letter with follow-through advice. For example, a letter rejecting a customer’s demand for replacement of landscaping plants, you might say: I will be happy to give you a free inspection and consultation. Please call XXX-XXXX to arrange a date for my visit. chapter 15 486 Good wishes. A letter rejecting a job candidate might read: We appreciate your interest in our company, and we extend to you our best wishes in your search to find the perfect match between your skills and job requirements. Freebies. When customers complain – primarily about food products or small consumer items – companies often send coupons, samples, or gifts to restore confidence and to promote future business. In response to a customer’s complaint about a frozen dinner, you could write: Your loyalty and your concern about our frozen entrees is genuinely appreciated. Because we want you to continue enjoying our healthful and convenient dinners, we’re inclosing a coupon that you can take to your local market to select your next Green Giant entrée. Resale or sales promotion. When the bad news is not devastating or personal, references to resale information or promotion may be appropriate: The computer workstations you ordered are usually popular because of their stain-, heat-, and scratch-resistant finishes. To help you locate hard-to-find accessories for these workstations, we invite you to visit our Web site where our on-line catalog provides a huge selection of surge suppressors, multiple outlet strips, security devices, and PC tool kits. chapter 15 487 15.10 Use the power of persuasion to influence readers. Most people are hard to persuade and somewhat inert; even if you persuade them, you must get them to act. Usually, when we seek to persuade people through our writing, we hope to provide information, change attitude, or change behavior. Obviously, persuading readers to think, feel, or behave differently is a greater challenge than simply conveying information. How to persuade in three different steps The basic strategy of persuading can be expressed as three steps: •Establish common ground. •State the problems and solutions. •End with a strong action close. You can improve your chances of success by understanding what those steps involve. A more sophisticated way of looking at the process of writing to persuade is as follows: •Gain the attention of your readers by presenting a benefit – or at least by establishing goals of mutual interest or common ground. •Define the problem that will be solved if you succeed in persuading the readers. •Explain the solutions, showing how the advantages of the solutions outweigh any negative. •Enumerate the benefits for the readers. •State the specific action you want the readers to take. chapter 15 488 Ten rules of persuasion Rule 1. Know your reader. The effectiveness of persuasive messages depends on the readers. Determine to what extent your readers seem active or passive. Active readers seek information, and may want to read your message. Passive readers need motivation and a hook to interest them. If you believe that the readers are passive, discuss benefits. Give them a problem – particularly one that matters to them. Quote others and provide examples from individuals that your readers respect. Use memorable phrases like slogans to reinforce your message. Rule 2. Know what you can accomplish. If you want to change a position, or an attitude, must know its reasons, its roots. You need to understand the thoughts, feelings, beliefs, and whatever else is behind that position or attitude. Appeal to your readers by presenting information in such a way that it makes a difference to them. Make your wording memorable. Rule 3. Anticipate objections. Sometimes people won’t react to your persuasive words because they don’t recognize the problem or the opportunity. If you identify it for them and then offer ways to resolve the problem or take advantage of the opportunity, you may improve your chances of persuading them. Rule 4. Stress rewards. When you establish common ground or write about benefits, picture the advantages for the readers. Make the readers feel how they will be better off as a result of your proposal. For instance, when trying to persuade management to set up a cafeteria for employees in the company. What benefits could you cite for chapter 15 489 The company? Although employee morale might make your top list of reasons, management might have difficulty picturing that benefit. However, if you talk about time saved for the employees to increase productivity, management might picture higher profits. Rule 5. Be familiar. Plug into what your readers know, appreciate, like, and respect. In other words, press their hot button. If you’re citing facts, use a source that your readers consider credible. If you want to include quotes, get them from people that your readers respect. The more familiar the person you use, the greater your opportunity to persuade readers. Rule 6. Be clear. If the people reading your words have to work hard to understand them and particularly to understand the benefit, your message won’t be as effective and you may not move your readers to act. Make it easy from them to understand what you’re saying. Rule 7. Ask for what you want. State what you want the readers to do. Use powerful verbs. Keep your sentences short. You might want to emphasize the action by using boldface or italics, by setting it off in a separate paragraph, or by repeating it. Tell them, for example, “Sign the petition to oust A-Bian” or “Give your family a future with you.” Rule 8. Control the tone. The first person (“I”) signifies authority. This tone might work if you are an expert or otherwise very credible to your readers: “I believe that this initiative would be best” or “in my opinion…” Otherwise, it could annoy chapter 15 490 the audience because they don’t believe you or identify with you. The second person (“you”) signifies familiarity. When you use “you” rather than “I” or “we,” you tend to write more from the perspective of your readers, to focus on their interests and needs, to emphasize the benefits from them of taking the action you recommend. Use the third person (“it, the company, he, she”) when you want the tone to feel more objective. However, avoid using the third person throughout your message unless it’s a formal proposal, because the third person doesn’t move readers as effectively as the second person or even the first person. Rule 9. Clinch your argument. You can most effectively convince people of the value of your argument by using a three-step approach: (1) state your purpose, (2) support your argument with evidence, and (3) close with a clincher – a reason for the argument. Purpose: We need to expand the market for personal computers to include people who cannot afford to buy computers priced over $1000. Evidence: We’ve saturated our current market for computers priced over $1000 that consumers will not need to replace for at least three years. Yet millions of people do not own a personal computer and they want to. Clincher: Therefore, you’ll agree that the growth and profitability of our company depends on what we do now to develop and promote computers that can be sold at prices ranging between $500 and $800. chapter 15 491 Rule 10. Give them something to remember. Sum up your message in a brief, memorable phrase. Focus on a key point in your argument. Most people will long remember the clinching conclusion in a famous court case: “If it doesn’t fit, you must acquit.” Or focus on a significant benefit for your readers. Consider the persuasive power of such old political slogans as “A chicken in every pot.” Persuasive punch To give readers something to remember, use words that pack a persuasive punch. According to a Yale University study, the most persuasive words are: discovery, easy, guarantee, health, love, money, new, proven, results, safety, save, and you! chapter 15 492 Example of a persuasive claim: Use a clear a subject line Subject: CODE-A-PHONE MODEL 1006 Your Code-A-Phone Model 1006 answering unit came well recommended. We liked our neighbor’s unit so well that we purchased three for different departments in our business. After the three units were unpacked and installed, we discovered a problem. Apparently our office UPS system interferes the electronics in these units. We UPS is on, heavy static interrupt every telephone call. When UPS is off, the static disappears. We tried to return these units to your Chicago service center. A salesperson inspected the units and said they could not be returned since they were not defective and they had been used. Because the manual for the Code-A-phone says nothing about avoiding use in rooms with UPS, we expected no trouble. We were quite disappointed that this well-engineered unit fails to function properly in our case. If you have a model with similar feature that would work in our offices, give me a call. Otherwise, please authorize the return of these units and refund the purchase price of $2500.00 (see enclosed invoice). We’re confident that a manufacturer with your reputation for excellent products and service will want to resolve this matter quickly. chapter 15 Begin with complaint Describe problem calmly Suggest responsibility Tell what action to take Say something good 493 Example of a persuasive on-line sale message: Subject: Amazon.com zShops Are Now Open As somebody who’s placed a “special order” for a book with us in the past year, you might be interested to know that Amazon.com zShops are now open. What are zShops? Think of them as a collection of your favorite specialty shops offering everything from used and rare books to vintage music, palm PCs, and more. Our growing community of specialty retailers and small merchants has stocked zShops with hundreds of thousands of items with millions more to be added in the coming months. With the number of booksellers and other merchants that have opened zShops, we think you’ll be amazed at how much easier it is for you to find, discover, and buy anything you want at Amazon.com. Please stop by and have a look, and as always, feel free to tell us what you think. Announce informative purpose Emphasize “you” view Explain the expanded amazon stock Focus major selling point from user’s view http://www.amazon.com.zshops P.S. We hope you enjoyed receiving this message. However, if you’d rather not receive any future notices of this sort from Amazon.com, please visit your Amazon.com Subscriptions page. chapter 15 Make it easy to respond Provide a considerate postscript 494 Chapter 16. Writing, organizing, and producing your letters 16.1 Parts of a letter Most letters have many or all of the following basic parts, depending on the letter’s purpose and intended audience. Whether you hand-write or type your letters, these basic parts remain the same. Personalized letterhead Dateline (month, day, year) Heading and inside address (for more formal letters) Salutation Body (opening, middle, closing paragraphs) Complimentary close Signature Postscript, enclosure, copies 16.2 Formats for letters Four basic formats are used in social and formal correspondence: full block, block, semiblock, and simplified (used only for formal letters). The full block format is easiest to use since all lines are flush with the left margin. For semiblock the complementary close and signature block appear the center of the page. Whichever format you choose, be consistent. Don’t mix style, using indented paragraphs with a flush left complimentary close and signature block. chapter 16 495 Full block November 12, 2005 Ms. Arlene C. Anderson Director, Human Resources Geosync Engineering, Inc. 3475 North Maple St. Cleveland, OH 44107 Dear Ms. Anderson: I am currently a senior at Cleveland State University, majoring in Human Resources. For our final class project, we are interviewing Human Resource administrators in local companies. I would like very much to interview you for the project. We have learned that Geosync has instituted some innovative programs regarding flextime and day care centers. I am particularly interested in how those programs were chapter 16 496 developed and how successful they have been. Please write or call me at the address or telephone number below if you are interested in being interviewed. We can arrange a time at your convenience. Sincerely, Jolin Tsai Jolin Tsai Kate Daum Dormitory, Room 234 Cleveland State University Cleveland, OH 44108 432-3321 •All lines are flush with the left margin. •No paragraphs are indented. chapter 16 497 Block April 3, 2006 Mr. Peter M. Anton Station Manager WNBC 1937 West Lancing Dr. Phoenix, AZ 85014 Dear Mr. Anton: I don’t often write about program I hear on radio, but your broadcast Tuesday, April 1, was a new low in bad taste. I realize that April Fool’s Day encourages jokes, but broadcasting that a truckload of poisonous snakes had overturned on the highway near our suburb was anything but funny. chapter 16 498 My two children, already afraid of the rattlesnakes we get occasionally in our yard, heard the broadcast and were terrified. They refused to go out of the house and couldn’t sleep for the next two nights. Please, the next time you think up a practical joke, think again! Around here, poisonous snakes are no jokes. Truly yours, Fei Wang cc: Georgia Neuman, President •Date line is flush with the right margin. •Heading or inside address, salutation, reference lines, and paragraphs set flush with the left margin. •Complimentary close and signature are aligned with the date. chapter 16 499 Semiblock June 4, 2004 481 Kimble Drive Fort Wayne, IN 46808 Dear Katie, Excuse the typewriter but I’ve only got an hour before we have to leave on our trip. I wanted to get this letter off to you before we left. I agree that you can’t change anyone or run their life, but I’m concerned about you more than about your sister. You haven’t had a chance to pursue your own dreams – you’ve been too busy trying to help Linda. Let the hospital staff do that now. It’s not your job to be her counselor or therapist. chapter 16 500 Please don’t think I’m being hard on Linda. It’s just that there has been no one there for you all these years. Why not start caring for Katie now? Love, Pat p.s. I’ll write more when we get to Denver. •Date is flush with the right margin. •Heading or inside address and salutation are set flush with the left margin. •Paragraphs are indented. •Complimentary close and signature lines are slightly to the right of the page’s center. chapter 16 501 Simplified February 14, 2006 Edward C. Cooper, Ph.D. Director – Research and Development Fleeting Electronics Co. 5407 College Lane Pittsburg, PA 15234 ULTRA SOUND ELECTRONICS CONFERENCE PROCEEDINGS chapter 16 502 The 15th Annual Ultra Sound Electronics Conference was one of the best ever. We had more exhibitors and presentors than in any either year. The Conference Board is offering a bound volume of all papers presented at the conference during the four-day sessions. You can obtain a copy of this valuable resource for only $85.00 plus $4.00 handling and postage. Please fill out the enclosed card and order your copy without delay. Once you’ve looked over the volume, we’re sure you will agree this year’s conference presented an outstanding offering of topics and speakers. S. Kong Wang, Ph.D., P.E. Conference Board Chairman S. Kong Wang chapter 16 503 •No salutation or complimentary close. •All lines begin flush with the left margin. •Date is six lines below the letterhead. •Inside address is four or more lines below the date line. •Subject line is typed in all caps, three lines below the inside address and above the body of the letter. •Writer’s name and title are typed in caps, four or five lines below the body of the letter. 16.3 Parts of letters Stationery If you use personalized stationery for your correspondence, always write or type the first page of your letter on a letterhead page. If your letter runs two or more pages, use blank sheets that match the quality and color of the letterhead. In formal correspondence, repeat the recipient’s name, the page number, and the date on all pages after the letterhead. The line can be typed either across the page or in block format, depending on how your letterhead is arranged on the page. The guiding rule is to give the letter a balanced look. chapter 16 504 Mr. Michael Jordan, 2 April 19, 1998 OR Mr. Michael Jordan Page 2 April 19, 1998 If you are addressing more than one individual, arrange the names in alphabetical order: Mr. Michael Jordan Mr. Scottie Pippin Chicago Bulls Headquarters, 2 April 19, 1998 Inside address and salutation The inside address and salutation are always typed flush with the left margin. In formal correspondence, the salutation is followed by a colon; in informal correspondence, it is followed by a comma. chapter 16 505 Information in the inside address appears in the following order: Individual’s name and title Company department or division (or agency, organization) Company name (or government department) Street address City, state, and ZIP code Salutation Mr. Carmelo Anthony Direct, Public Relations Office of the Mayor 453 N. Dearborn Chicago, Il 60603 Mr. Ben Wallace Vice President -- Sales Tri-State Shipping Co. 8312 South Holland Ave. San Francisco, CA 94115 Dear Mr. Anthony: Dear Mr. Wallace: If you need to carry over a long line, indent the second line five spaces. Mr. Richard Hamilton Direct American Association of Retired Physicians chapter 16 506 Titles in the inside address Various courtesy titles are used with people’s names in formal and informal correspondence: Mr., Mrs., Miss., Ms., Dr., Professor, and the like. When addressing two or more people in a company, agency, institution or organization, use the following guidelines: 1. When addressing both men and women, list the names alphabetically or according to seniority in each rank. Ms. Fei Wang, Direct OR Mr. Chauncey Billups Mr. Chauncey Billups Ms. Fei Wang Dear Ms. Wang and Mr. Billups: 2. Dear Mr. Billups and Ms. Wang: When addressing two or more men in formal or business correspondence, use Messrs. Mr. Tayshaun Prince Mr. Rasheed Wallace Dear Messrs. Prince and Wallace: 3. If you are addressing two or more women in formal or business correspondence, use Mesdames, Mmes., Mlles., or Mses. Mlles. Refers to younger or single women only. chapter 16 507 4. Ms. Ruby Lewis Day Mrs. Jennifer Stone Miss Arlene Nichols Miss Joan Banner Dear Mses. Day and Stone: Dear Mlles. Nichols and Banner: When you don’t know the gender of the person, or the name could be that of either a man or a woman, a new practice suggests using the simple letter M as the courtesy title. Or you can simply use the full name in the salutation. M. Pat Justine Customer Relations ABC Company (address) OR Dear M. Justine: 5. Pat Justine Customer Relations ABC Company (address) Dear Pat Justine: If you know only the department within a company but not a particular individual, put the company name first followed by the department name. Sears, Roebuck Co. Automotive Division (address) Dear Staff: chapter 16 508 Street addresses and P. O. Box numbers The following guidelines will help you address your correspondence both in the inside address and on the envelope. 1. Suite, room, or apartment numbers follow the street address on the same line, separated by a comma. 445 North Michigan, Room 812 Chicago, IL 60611 17 West Superior, Apt. B19 New York, NY 10017 2. If the inside address contains both a street address and a post office box, use the post office box, placing any postal station after the box number. P. O. Box 3245, Central Station OR P. O. Box 3245 Central Station Customer Service Hanover Assurance Co. 296 S. Crawford Ave. P. O. 117 Omaha, NE 68120 Customer Service Hanover Assurance Co. P. O. Box 117 Omaha, NE 68120 chapter 16 509 3. The number “one” is always written out in an address. Numbered streets ten and below are written out, while street names over ten are typed as numbers. One Washington Square 12 Fourth Avenue 183 - 23rd Street (Notice that a hyphen is inserted between building and street numbers to avoid confusion.) 4. When compass directions come before a numbered street, use cardinal numbers (11, 12, 13,…). When they come after the street, use ordinal numbers (11th, 12th, 13th,…). 458 – 65th Street SE 458 West 65 Street Abbreviations For formal correspondence, spell out all words in an inside address, except for compass directions following the street name. 42 Benson Boulevard 886 North Holland Avenue 886 Holland Avenue NW chapter 16 510 Complimentary close Formal and informal correspondence require different complimentary closes, but all of them are followed by a comma. Formal Use in diplomatic or religious Correspondence Less formal Use for institution, government agencies, prestigious associations, and companies Informal Use in general correspondence and with friends, family Respectfully yours, Respectfully, Very truly yours, Yours truly, Yours very truly, Very cordially yours Very sincerely yours, Sincerely, Sincerely yours, Best regards, Best wishes, Cordially, Cordially yours, Regards, Love, Kindest (Warmest) regards, chapter 16 511 Addressing the envelope Return address area Logo or advertising area Postage area (Suggested address area) 1” Name of addressee Name of company Street address City, state, ZIP code (Country) 1” 5/8” chapter 16 512 According to U. S. Postal guidelines the address should: 1. Be machine printed or typewritten. 2. Be written in all capital letters. 3. Be double-spaced between lines. 4. Be without punctuation (periods or commas). Use one or two spaces between words instead of punctuation. 5. Include floor, suite, apartment, condominium number, add directionals (North, East, and so forth). 6. Use the two-letter abbreviation for states. 7. Use the ZIP code appropriate for the city and state in the U. S., and the postal code for foreign countries for letters sent abroad. chapter 16 513 Sample envelope Shawn Marion Department of Mechanical Engineering I – Shou University Da-Shu, Kaohsiung County Taiwan 840 EXPRESSED MAIL MR RAJA BELL DIRECTOR MARKETING PHOENIX SUNS HEADQUARTERS 14 N OHIO SUITE 503 P O BOX 32456 PHOENIX AZ 23456 chapter 16 514 Chapter 17. Model Business Letters 17.1 Enquiries and replies Enquiries for information about goods or services are sent and received in business all the time. In a routine letter of enquiry follow these guidelines: 1. State clearly and concisely what you want – general information, a catalogue, price list, sample, quotation, etc. 2. If there is a limit to the price at which you are prepared to buy, do not mention this otherwise the supplier may raise the quotation to the limit you state. 3. Most suppliers state their terms of payment when replying so that there is no need for you to ask for them unless you are hoping for special rates. 4. Keep your enquiry brief and concise. Enquiries mean business, so they must be acknowledged promptly. If it is from an established customer, say how much you appreciate it; if it is from a prospective customer, say you are glad to receive it and express the hope of a lasting and friendly business relationship. chapter 17 515 Enquiry Dear Sir/Madam: I have a large hardware store in Chicago and am interested in the electric heaters you are advertising in the West Country Gazette. Please send me your illustrated catalogue and a price list. Yours faithfully, chapter 17 516 Reply Dear Mr. Johnson: Thank you for your letter enquiring about electric heaters. I am pleased to enclose a copy of our latest illustrated catalogue. You may be particularly interested in our Model FX21 heater, our newest model. Without any increase in fuel consumption, it gives out 15% more heat than earlier models. You will find details of our terms in the price list printed on the inside front cover of the catalogue. Perhaps you would consider placing a trial order to provide you with an opportunity to test its efficiency. At the same time this would enables you to see for yourself the high quality of material and finish put into this model. If you have any question please contact me. Yours sincerely, chapter 17 Thank you Provide further information about specific goods and refer to information in catalogue Suggest action for recipient to take Urge prospective customer to do something 517 Useful expressions Requests Openings 1. We are interested in … as advertised recently in … 2. We have received an enquiry for your… 3. I was interested to see your advertisement for… 4. I understand you are manufacturers of (dealers in)…and should like to receive your current catalogue. Closes 1. When replying please also include delivery details. 2. Please also state whether you can supply the goods from stock as we need them urgently. 3. If you can supply suitable goods, we may place regular orders for large quantities. Replies to requests Openings 1. Thank you for your letter of… As requested we enclose… 2. In reply to your enquiry of…we are sending by separate post… 3. I was pleased to learn…that you are interested in our… 4. Thank you for your enquiry dated…regarding… chapter 17 518 Closes 1. We look forward to receiving a trial order from you soon. 2. We shall be pleased to send you any further information you may need. 3. Any orders you place with us will have our prompt attention. 4. Please let me know if you need any further details. 17.2 Quotations and estimates Quotations A quotation is a promise to supply goods on the terms stated. The prospective buyer is under no obligation to buy the goods for which a quotation is required, and suppliers will not normally risk their reputations by quoting for goods they cannot or do not intend to supply. A satisfactory quotation will include the following: • An expression of thanks for the enquiry • Details of prices, discounts, and terms of payment • Clear indication of what the prices cover, e.g., packing, carriage, insurance • An undertaking regarding date of delivery • The period for which the quotation is valid • An expression of hope that the quotation will be accepted chapter 17 519 Request Dear Sir: You have previously supplied us with crockery and we should be glad if you would now quote for the items named below, manufactured by the Ridgeway Pottery of Hanley. The pattern we require is listed in your 19 – catalogue as “number 59 Conway Spot (Green).” 300 Teacups and Saucers 300 Tea Plates 40 1-liter Teapot Prices quoted should include packing and delivery to the above address. When replying please state discounts allowable, terms of payment and earliest possible date of delivery. Yours faithfully, chapter 17 520 Quotation CONWAY SPOT (GREEN) GILT RIMS Thank you for your enquiry of 18 April for a further supply of our crockery. We are pleased to quote as follows: Teacups Tea Saucers Tea Plates Teapots, 1-liter $385.00 per hundred $356.00 per hundred $356.00 per hundred $12.50 each These prices include packing and delivery, but a charge is made for crates with an allowable for their return in good condition. Delivery can be made from stock and we will allow you a discount of 5% on items ordered in quantities of 100 or more. There would be an additional cash discount of 2% on total cost of payment within one month from date of invoice. We hope that you will find these items satisfactory. chapter 17 521 Estimates and specifications Whereas a quotation is an offer to sell goods at a price and under stated conditions, an estimate is an offer to do certain work for a stated price, usually on the basis of a specification. Like a quotation, an estimate is not legally binding so the person making it is not bound to accept any order that may be placed against it. Enquiry Please let me have an estimate for installing central heating in my bungalow at 1 Margate Road, St Annes-on-Sea. A plan of the bungalow is attached showing required positions and sizes of radiators, together with a specification showing further details and materials to be used. As you will note from the specification, I am interested only in first-class workmanship and in the use of best quality materials. However, cost is, of course, a matter of some importance. Completion of the work is required by 31 August at the latest. In your reply please include a firm completion date. Your prompt reply will be appreciate. chapter 17 522 Specification SPECIFICATION INSTALLING FOR CENTRAL HEATING AT 1 MARGATE ROAD, ST ANNES-ON-SEA 1. 2. 3. 4. 5. 6. Installation of the latest small-bored central heating, to be carried out with best quality copper PIPING OF 15 MM BORE, FITTED WITH “Ryajand” electric pump. Existing boiler to be replaced by a Glow-worm No 52 automatic gas fired boiler, rated at 15.2 kW and complete with gas governor, flame failure safety device and boiler water thermostat. Installation of a Randall No 113 clock controller to give automatic operation of the central heating system at predetermined times. Each radiator to be separately controlled, swiveled for cleaning and painted pale cream with red-lead undercoating. The system to be provided with the necessary fall for emptying and to prevent air-locks. Insulation of roof with 80 mm fiberglass. J HARRIS 5 July 2005 chapter 17 523 Contractor’s estimate Thank you for your letter of 5 July enclosing specification and plan for a gas-fired central heating system at the above address. We should be glad to carry out the work for a total of $125,500,00 with a 2.5% discount for settlement within one month of the date of our account. We can promise to complete all work by 31 August if we receive your instructions by the end of this month. Please note that the price quoted is based on present costs of materials and labor. Should these costs rise we should have to add the increased costs to our price. We have installed many similar heating systems in your area. Our reputation for high class work is well known; if you would like to inspect one of our recent installations before making a firm decision this can be arranged. Thank you Mention price and discount Promise completion date This clause protects the contractor from unforeseen increases Mention of satisfactory work carried out elsewhere will give confidence We hope you will be satisfied with the price quoted, and look forward to receiving your instructions soon. chapter 17 524 Useful expressions Requests for quotations, estimates, etc. Openings 1. Please quote for the supply of… 2. Please send me a quotation for the supply of… 3. We wish to have the following work carried out and should be glad if you would submit an estimate. Closes 1. As the matter is urgent we should like this information by the end of this work. 2. If you can give us a competitive quotation, we expect to place a large order. 3. If your price compare favorably with those of other suppliers, we shall send you an early order. Replies to requests for quotations, etc. Openings 1. Thank you for your letter of… 2. We thank you for your enquiry of…and are pleased to quote as follows: 3. With reference to your enquiry of…, we shall be glad to supply…at the price of… 4. We are sorry to learn that you find our quotation of…too high. chapter 17 525 Closes 1. We trust you will find our quotation satisfactory and look forward to receiving your order. 2. We shall be pleased to receive your order, which will have our prompt and careful attention. 3. As the prices quoted are exceptionally low and likely to rise, we would advise you to place your order without delay. 4. As our stocks of these goods are limited, we suggest you place an order immediately. 17.3 Orders and their fulfillment Most companies have official printed order forms. Smaller companies may not have printed forms but instead place orders in the form of a letter. When sending an order by letter, accuracy and clarity must be ensured by including: 1. an accurate and full description of goods required. 2. catalogue numbers 3. quantities 4. prices 5. delivery requirements (place, date, mode of transportation, whether the order will be carriage paid or carriage forward, etc.) 6. terms of payment agreed in preliminary negotiations. chapter 17 526 Routine orders Confirmation of telephone order Dear Sirs: We confirm the order which was placed with you by telephone this morning for the following: 3 ‘Excelda Studio’ Laser printers each with 12 pitch daisy wheel Price: $1,280.00 each, less 40% trade discount carriage forward These machines are urgently required. We understand that you are arranging for immediately delivery from stock. Yours sincerely, chapter 17 527 Tabulated order Dear Sirs: Please accept our order for the following books on our usual discount terms of 25% off published prices: NUMBER OF COPIES TITLE AUTHOR 50 40 Communication for Business Shirley Taylor The Engineering in Training Don McLean PUBLISHED PRICE $49.50 $45.30 We look forward to prompt delivery. Yours sincerely, chapter 17 528 Acknowledging orders Formal acknowledgement of routine order (by fax) Thank you for your order number 237 for bed coverings. As all items were in stock, they will be delivered to you tomorrow by our own transport. We hope you will find these goods satisfactory and that we may have the pleasure of future orders from you. chapter 17 529 Acknowledgement of a first order We were very pleased to receive your order of 18 June for cotton prints and welcome you as one of our customers. We confirm supply of the prints at the prices stated in your letter. Delivery should be made by our own vehicles early next week. We feel confident that you will be completely satisfied with these goods and that you will find them of exceptional value of money. As you may not be aware of the wide range of goods we have available, we are enclosing a copy of our catalogue. We hope that our handling of your first order with us will lead to further business between us and mark the beginning of a happy working relationship. Thank you Confirm prices and delivery information Give assurance of satisfaction Mention other goods and enclose a catalogue Close with a wish for future business dealings Yours sincerely, chapter 17 530 Useful expressions Placing orders Openings 1. Thank you for your quotation of… 2. We have received your quotation of…and enclose our official order form. 3. Please supply the following items as quickly as possible and charge to our account: Closes 1. Prompt delivery would be appreciated as the goods are needed urgently. 2. Please acknowledge receipt of this order and confirm that you will be able to deliver by… 3. We hope to receive your advice of delivery by return of post. Acknowledging orders Openings 1. Thank you for your order dated… 2. We thank you for your order number…and will despatch the goods by… 3. We are sorry to inform you that the goods ordered on…cannot be supplied. chapter 17 531 Closes 1. We hope the goods reach you safely and that you will be pleased with them. 2. We hope you will find the goods satisfactory and look forward to receiving your future orders. 3. We are pleased to say that these goods have been despatched today (will be despatched in…/are now awaiting collection at…). 17.4 Invoicing and settlement of accounts Dear Sir/Madam: YOUR ORDER NUMBER AW25 We are pleased to enclose our invoice number B 832 for the polyester shirts ordered on 13 August. The goods are available from stock and will be sent to you immediately we receive the amount due, namely $1,605.00. chapter 17 532 INVOICE XYZ Company 456 Chung-Hua Road Kaohsiung, Taiwan 800 Quantity Item(s) 10 Polyester shirts, small 20 Polyester shirts, medium 10 Polyester shirts, large VAT (@10%) One case Total E & OE Unit Price 35.00 36.00 38.00 Your order no: AW 25 Date 18 August 2005 Invoice no: B832 Total ($) 350.00 720.00 380.00 1,450.00 145.00 10.00 1,605.00 Registered in U. S. No 52367 chapter 17 533 Statements of account A statement is a demand for payment. It is a summary of the transactions between buyer and supplier during the period it covers, usually one month. Covering letter with statement Dear Sirs: We enclose our statement of account for all transactions during August. If payment is made within 14 days you may deduct the customary cash discount of 2.5%. Supplier’s letter for underpaid statement We are enclosing our August statement totaling $3,200.00. The opening balance brought forward is the amount left uncovered by the check received from you against our July statement which totaled $2,500.00. The check received from you, however, was drawn for 2,000.00 only, leaving the unpaid balance of $500.00 brought forward. We should appreciate early settlement of the total amount now due. chapter 17 534 Useful expressions Payments due Openings 1. Enclosed is our statement for the quarter ended… 2. We enclose our statement to 31…showing a balance of $... 3. We are sorry it was necessary to return our invoice number…for correction. 4. We are much regret having to ask for an extension of credit on your July statement. Closes 1. Please let us have your credit note for the amount of this overcharge. 2. Please make the necessary adjustment and we will settle the amount immediately. 3. We apologize again for this error and enclose our credit note for the overcharge. Payments made Openings 1. We enclose our check for $...in payment for goods supplied on… 2. We enclose our check for…in payment of your invoice number… 3. We acknowledge with thanks your check for $... 4. We thank you for your check for $...in part payment of your account. chapter 17 535 Closes 1. We hope to receive the amount due by the end of this month. 2. We should be obliged if you would send us your check immediately. 3. As the amount owing is considerably overdue, we must ask you to send us your check by return. 17.5 Complaints and adjustments Dealing with a complaint 1. It is often said that the customer is always right. This may not always be the case but it is sound practice to assume that the customer may be right. 2. Acknowledge a complaint promptly. If you are unable to reply fully, explain that it is being investigated and a full reply will be sent later. 3. If the complaint is unreasonable, point this out politely and in a way that will not offend. 4. If you are to blame, admit it readily, express regret and promise to put matters right. 5. Never blame any of your staff; in the end you are responsible for their actions. 6. Thank the customer for informing you about the matter. chapter 17 536 Complaint Dear Sirs: On 12 August I ordered 12 copies of Background Music by H. Lowery under my order number FT345. Order number and date On opening the parcel received this morning, I found that it contained 12 copies of History of Music by the same author. I regret that I cannot keep these books as I have an adequate stock already. I am therefore returning the books by parcel post for immediately replacement, as I have several customers waiting for them. Reason for dissatisfaction I trust you will credit my account with the invoiced value of the returned copies including reimbursement for the postage cost of $32.00. Action required Yours faithfully, chapter 17 537 Reply I was sorry to learn from your letter of 18 August that a mistake occurred in dealing with your order. Express regret This mistake is entirely our own and we apologize for the inconvenience it is causing you. This occurred because of staff shortage during this unusually busy season and also the fact that these two books by Lowery have identical bindings. Explain how the mistake occurred Twelve copies of the correct title have been despatched by parcel post today. Action taken to rectify the matter Your account will be credited with the invoiced value of the books and cost of return postage. Our credit note is enclosed. We apologize again for this mistake. A closing apology chapter 17 538 Useful expressions Letters of complaint Openings 1. The goods we ordered from you on…have not yet been delivered. 2. Delivery of the goods ordered on…is now considerably overdue. 3. We regret having to report that we have not yet received the goods ordered on… 4. We regret to report that one of the cases of your consignment was badly damaged when delivered on… 5. When we examined the goods despatched by you on…we found that… 6. We have received a number of complaints from several customers regarding the…supplied by you on… Closes 1. Please look into this matter at once and let us know the reason for this delay. 2. We hope to hear from you soon that the goods will be sent immediately. 3. We feel there must be some explanation for this delay and await your prompt reply. 4. We hope to learn that you are prepared to make some allowance in this circumstance. chapter 17 539 Replies to complaints Openings 1. We are concerned to learn from your letter of…that the goods sent under your order number…did not reach you until… 2. We are sorry that you have experienced delays in the delivery of… 3. We note with regret that you are not satisfied with the goods supplied to your order of… 4. Thank you for your letter of…which has given us the opportunity to rectify a most unfortunate mistake. 5. We wish to apologize for the unfortunate mistake pointed out in your letter of… Closes 1. We assure you that we are doing all we can do to speed delivery and offer our apologies for the inconvenience this delay is causing you. 2. We hope you will be satisfied with the arrangements we have made. 3. We trust these arrangements will be satisfactory and look forward to receiving your future orders. 4. We regret the inconvenience which has been caused in this matter. 5. We apologize once again for the unfortunate mistake and can assure you that a similar incident will not occur again. chapter 17 540 17.6 Credit and status enquires The main reason for buying on credit is for convenience. Basically it allows us to ‘buy now, pay later.’ A buyer who makes regular purchase from the same supplier will usually wish to avoid the inconvenience of paying for reach transaction separately, and will ask for ‘open account’ term under which purchases will be paid for monthly or quarterly or at some other agreed period. In other words the goods are to be supplied on credit. Customer requests open-account terms Request We have been well satisfied with your handling of our past orders and as our business is growing expect to place even larger orders with you in the future. As our dealings have extended over a period of nearly 2 years, we should be glad if you would grant us open-account facilities with, say, quarterly settlements. This arrangement would save us the inconvenience of making separate payment on invoice. Banker’s and trade references can be provided on request. We hope to receive your favorable reply soon. chapter 17 541 Reply Thank you for your letter of 18 November requesting the transfer of your business from payment on invoice to open-account terms. As our business relations with you over the past 2 years have been entirely satisfactory, we are quite willing to make the transfer, based on a 90-day settlement period. In your case it will not be necessary to supply references. We are pleased that you have been satisfied with our past service and that expansion of your business is likely to lead to increased orders. You may rely upon our continued efforts to give you the same high standard of service as in the past. chapter 17 542 Customer supplies a banker’s reference Dear Sirs: Our check for $3,250.00 is enclosed in full settlement of your invoice number 826 for the stereo tape recorders supplied earlier this month. My directors have good reason to believe that these particular products will be a popular selling line in this part of the country. As we expect to place further orders with you from time to time, we should be glad if you would arrange to provide open-account facilities on a quarterly basis. For information concerning our credit standing we refer you to Barclays Bank Ltd., 25-27 The Arcade, Southampton. chapter 17 543 Useful expressions Suppliers’ requests for references Openings 1. Thank you for your letter of… Subject to satisfactory references we shall be glad to provide the open account facilities requested. 2. We were pleased to receive your order dated… If you will kindly supply the usual trade references, we will be glad to consider open-account terms. Closes 1. We will be in touch with you as soon as references are received. 2. It is our usual practice to request references from new customers, and we hope to receive these soon. Customers supply references Openings 1. Thank you for your letter of…in reply to our request for open-account terms. 2. We have completed and returned your credit application form. Closes 1. The following firms will be pleased to answer your enquires… 2. For the information required please refer to our bankers, who are… chapter 17 544 Suppliers take up references Openings 1. …of…has supplied your name as a reference in connection with his (her, their) application for open-account terms. 2. We have received a large order from…and should be grateful for any information you can provide regarding their reliability. 3. We should be grateful if you would obtain reliable information for us concerning… Closes 1. Any information you can provide will be appreciated. 2. Any information provided will be treated in strictest confidence. 3. Please accept our thanks in advance for any help you can give us. Replies to references taken up Openings 1. We welcome the opportunity to report favorably on… 2. In reply to your letter of…we can thoroughly recommend the firm you mention. 3. The firm mentioned in your letter of…is not well known to us. Closes 1. We would not hesitate granting this company credit up to $... 2. This information is given to you in confidence and without any responsibility on our part. chapter 17 545 Chapter 18. Resumes and job application letters 18.1 Letter requesting permission for recommendation Dear Professor Wang: Your course in mechanical engineering was my introduction to the field, and your instruction provided an excellent background in this career area. Because you know this field well and because you also know my work as a student, may I use your name as a reference when I apply for employment? As I will complete my course work at I – Shou University in June, I will be looking for employment shortly. Being able to list your name as a reference would assist my efforts greatly. Enclosed is a fact sheet listing information that may be helpful to you when you write about me. I am grateful to you for the excellent foundation you provided in mechanical engineering and for any help you can provide in my job search. Please indicate your willingness to serve as a reference by mailing the enclosed postage-paid envelope. Open with compliment and explanation Provide information to help reader comply with request Express appreciation and supply envelope for quick reply Enclosures chapter 18 546 Letter of recommendation Use simplified letter Style RECOMMENDATION OF JAY CHOU At the request of Mr. Jay Chou, I submit this confidential information in support of this application for the position of assistant director of your Human Resources Department. Mr. Chou served under my supervision as assistant director of Guest Relations at St. Helen Hospital for the past four years. Mr. Chou was in charge of many customer service programs for our 500-bed hospital. A large part of his job involved monitoring and improving patient satisfaction. Because of his personable nature and superior people skills, he got along well with fellow employees, patients, and physicians. His personnel record includes a number of “Gotcha” citation, given to employees caught in the act of performing exemplary service. Mr. Chou works well with a team, as evidenced by his participation on the steering committee to develop our “Service First Every Day” program. His most significant contributions to chapter 18 Identify applicant, Cite confidentiality, And tell relationship Of writer Support general qualities With specific details Describe and interpret accomplishments 547 Our hospital, though, came as a result of his own creativity and initiative. He developed and implemented a patient hotline to hear complaints and resolve problems satisfaction rating from 7.2 last year to 8.6 this year. That’s the highest rating in our history, and Mr. Chou deserves a great deal of the credit. We’re sorry to lose Mr. Chou, but we recognize his desire to advance his career. I am confident that his resourcefulness, intelligence, and enthusiasm will make him successful in your organization. I recommend him without reservation. Summarize main points and offer evaluation Pat Hou PAT HOU, SUPERVISOR, GUEST AND RELATIONS PH:egi chapter 18 548 Tips for writing recommendations 1. Identify the reason for writing. 2. Suggest the confidentiality of the recommendation. 3. Establish your relationship with the applicant. 4. Identify the length of employment and job duties. 5. Describe the applicant’s professional qualities. 6. Include specific details that illustrate the applicant’s personality, performance, and ability to work with others. 7. Compare the applicant with others in his or her field. 8. Offer an overall rating of the applicant. 9. Summarize the applicant’s significant attributes. 10. Draw a conclusion regarding the recommendation. chapter 18 549 18.2 Resumes Choosing a resume style A. Chronological. Most popular with recruiters is the chronological resume. It lists work history job by job, starting with the most recent position. Recruiters favor the chronological format because such resumes quickly reveal a candidate’s education and experience record. This style works well for candidates who have experience in their field of employment and for those who show steady career growth. But for many college students and others who lack extensive experience, the functional resume format may be preferable. B. Functional. The functional resume focuses attention on a candidate’s skills rather then on past employment. Instead of listing jobs, the functional resume groups skills and accomplishments in special categories, such as supervisory and management skills or retailing and marketing experience. People who have changed jobs frequently or who have gaps in their employment records may prefer the functional resume. Recent graduates with little employment experience often find the functional resume useful. C. Combination. The combination style draws on the best features of the chronological and functional resumes. It emphasizes a candidate’s capabilities while also including a complete job history. The combination resume is a good choice for recent graduates because it enables them to profit what they can do for a prospective employer. chapter 18 550 Chronological resume JENNIFER LOPEZ 1148 Lambert Road Naperville, IL 60144 Phone: (708)814-1234 E-mail: [email protected] OBJECTIVE Position with financial services organization installing accounting software and providing user support, where computer experience and proven communication and interpersonal skills can be used to improve operations. EXPERIENCE Accounting software consultant, Financial Specialist, Elmhurst, Illinois June 2004 to present 2 * Design and install accounting systems for business such as 12st Century Real Estate, Illini Insurance, Aurora Lumber Company, and others. * Provide ongoing technical support and consultation for regular clients. * Help write proposals, such as recent one that won $250,000 contract. 3 Office Manager (part-time), Post premium, Naperville, Illinois June 2001 to May 2004 chapter 18 551 1 * Conceived and implemented improved order processing and filing system. * Managed computerized accounting system; trained new employees to use it. * Helped install local area network. EDUCATION 4 College of DuPage, Glen Ellyn, Illinois Associate of Arts degree in Business Administration, June 2001 GPA in major 3.6/4.0 5 Computer Associates training seminars, summer and fall 2000 Certificates of completion Seminars in consulting ethics, marketing, and ACCPAC accounting software 6 SPECIAL SKILLS * Proficient in Word, Lotus, Excel, and other software. * Skilled in ACCPAC Plus, MAS90, and Solomon IV accounting software. * Trained in technical writing, including proposals and documentation. chapter 18 552 * Experienced in office administration and management. * Competent at speaking and writing Spanish. HONORS AND Dean’s list, 3 semesters ACTIVITIES Member, Beta Alpha Gamma (business student honorary) Member, Academic Affairs Advisory Committee, College of DuPage, 1998-2001 Note: 1. Indicate detailed objective in response to advertisement. 2. Use present-tense verbs for current job. 3. Show job title in bold for readability. 4. Chronological format arranges jobs and education by dates. 5. Write space around headings creates open look. 6. Highlight technical, management, and communication skills. chapter 18 553 Functional resume AMARE STOUDEMIRE 2250 Creek Drive Phoenix, AZ 23950 PHONE: (412)723-4321__________________________E-mail: [email protected] 1 OBJECTIVE Position in sales or marketing with opportunity for advancement. 2 SALES/ * Demonstrated lawn-care equipment in central and western U.S. MARKETING * Achieved product sales amounting to 120 percent of forecast in SKILLS competitive field. * Personally generated over $25,000 in telephone subscriptions as part of President’s Task Force for the Penn Foundation. * Conducted telephone survey of selected business in two counties to determine potential users of farm equipment and to promote company services. * Successfully served 40 or more retail customers daily as clerk in electrical appliance department of national home hardware store. chapter 18 554 COMMUNICATION SKILLS 3 4 * Conducted survey, analyzed results, and wrote a 20page report regarding the need for developing a recycling program at Penn State. * Presented talks before selected campus classes and organizations encouraging students to participate recycling program. * Spoke for the award-winning delegation defending U.S. policies before mock U.N. meeting. * Announced sports news for WNBC, college station. ORGANIZATIONAL/ MANAGEMENT SKILLS * Helped conceptualize, organize, and conduct highly successful campus campaign to register student voters. * Scheduled events and arranged weekend student retreat for Newman Club. * Trained and supervised two counter employees at Pizza Bob’s. * Organized courses, extracurricular activities, and parttime employment to graduate in seven semesters. Earned 3.4/4.0 GPA. EDUCATION Pennsylvania State University, College Station, Pennsylvania, PA. BS., 2000. chapter 18 555 Major: Business Administration with sales and marketing emphasis GPA in Major: 3.6/4.0 Community College of Door County, Madison, Wisconsin Courses in General Studies and Business Administration EMPLOYMENT 1998-2000, Pizza Bob’s, State College, Pennsylvania Summer 1997, Bellefonte Manufacturers Representatives, Pittsburg Summer 1996, Home Depot, Inc., Pittsburg INTERESTS Basketball, soccer, mountain biking, skiing Note: 1. Use general objective for all-purpose resume. 2. Avoid dense look by starring items on separate lines (could have used bullets, dashes, periods, or boxes). 3. Emphasize relevant skills for sales/marketing position. 4. Employ action verbs to describe skills. chapter 18 556 Combination resume SUSAN R. SNOW Route 2, Box 180 Dodgeville, Wisconsin 53798 Residence: (608)935-3196 Message: (608)935-3456 1 SKILLS AND * Keyboard 70 wpm with accuracy CAPABILITIES * Take symbol shorthand at 90 wpm with accurate transcription. * Skilled in the production of legal document and correspondence. * Experienced in personal computer use, including various software. 2 * Ability to perform office tasks and interact effectively using excellent written and oral communication. EXPERIENCE Word Processing Operator. Limited-term employee University of Wisconsin-Madison, May 2000 to August 2001 * Transcribed confidential letters, memos, reports, and other documents from machine dictation using Word. * Proofread documents for other operators, making grammar check. chapter 18 557 3 Student Assistant Southwest Wisconsin Technical College, Fennimore, WI 53809, June 1998 to August 1999 * Typed memos and input financial aid data on terminal to mainframe; printed and verified monthly report totals for 700,000 budget. * Helped financial aid applicants understand and complete filling forms. * Screened incoming telephone calls for supervisor and counselors. Part-Time Cook and Cashier Souprrr Subs, Fennimore, WI 53809, May 1998 to May 1999 * Prepared menu items, accepted customer payments, and balanced cash drawer. EDUCATION Southwest Wisconsin Technical College, Fennimore, WI 53809 Major: Office Assistant and Word Processing Specialist Programs AA degree expected May 2001. GPA in major: 3.6/4.0 ACTIVITIES AND AWARDS * Received the Fennimore Times award from Southwest Wisconsin Technical College Foundation for academic excellence and contribution to campus life. chapter 18 558 4 * Elected secretary of Business Professionals of America Club. Represented SWTC chapter at state and national competition. REFERENCES Ms. Shirley A. Yost Professor Lois Wagner Mr. James W. Lay College of Letter & Science SWTC SWTC University of Wisconsin Highway 18 East Highway 18 East Madison, WI 53489 Fennimore, WI 53809 Fennimore, WI 53809 (413) 390-4491 (608) 822-8932 (608) 822-6782 5 Note: 1. Omit objective to keep all options open. 2. Focus on skills and attitudes that employers seek. 3. Arrange employment by job titles for easy reading. 4. Combine activities and awards to fill out section. 5. Include references because local employers expect them (most resumes today omit references). chapter 18 559 Action Verbs for persuasive resumes Management Skills______ Administrated Analyzed Consolidated Coordinated Delegated Developed Directed Evaluated Improved Increased Organized Oversaw Planned Prioritized Recommended Scheduled Strengthened Supervised Communication Skills_________ addressed arbitrated arranged collaborated convinced developed drafted edited explained formulated interpreted negotiated persuaded promoted publicized recruited translated wrote Research Skills___ clarified collected critiqued diagnosed evaluated examined extracted identified inspected interpreted interviewed investigated organized summarized surveyed systematized chapter 18 Technical Skills____ assembled built calculated computed designed devised engineered executed fabricated maintained operated overhauled programmed remodeled repaired solved upgraded 560 Teaching Skills___ Adapted Advised Clarified Coached Communicated Coordinated Developed Enabled Encouraged Evaluated Explained Facilitated Guided Informed Instructed Persuaded Set goals Trained Financial Skills____ administrated allocated analyzed appraised audited balanced budgeted calculated computed developed forecasted managed managed marketed planned projected researched Creative Skills___ acted conceptualized created customized designed developed directed established founded illustrated initiated instituted introduced invented originated performed planned revitalized chapter 18 Clerical Verbs for Skills__ Accomplishments approved achieved catalogued expanded classified improved collected pioneered compiled reduced (loss) generated resolved (problems) inspected restored monitored spearheaded operated transformed organized expedite prepared processed purchased recorded screened specified systematized tabulated 561 Interpersonal keywords most requested by employers using resume-scanning Ability to delegate Ability to train Aggressive worker Communication skills Customer oriented Flexible Follow up Innovative Open communication Organizational skills Public speaking Self-accountable Supportive Team player ability to implement accurate analytical ability competitive detail minded follow instructions high energy leadership open minded persuasive results oriented self-managing takes initiative tenacious chapter 18 ability to plan adaptable assertive creative ethical follow through industrious multitasking oral communication problem solving safety conscious setting priorities team building willing to travel 562 18.3 The persuasive job application letter (cover letter) To accompany your resume, you’ll need a persuasive job application letter. The job application letter has three purposes: (1) introducing the resume, (2) highlighting your strengths in terms of benefits to the readers, and (3) gaining an interview. Gaining attention in the opening A. Openings for solicited jobs 1. Refer to the name of an employee in the company. Remember that employers always hope to hire known quantities rather than complete strangers: At the suggestion of Ms. Jennifer Larson of your Human Resources Department, I submit my qualifications for the position of staffing coordinator. 2. Refer to the source of your information precisely. If you are answering an advertisement, include the exact position advertised and the name and date of the publication. Your advertisement in Section C3 of the June 1 Daily News for an accounting administrator greatly appeals to me. With my accounting training and computer experience, I believe I could serve Quad Graphics well. chapter 18 563 3. Refer to the job title and describe how your qualifications fit the requirements. Human resources directors are looking for a match between an applicant’s credentials and job needs: Because of my specialized training in computerized accounting at Boise State University, I feel confident that I have the qualifications you described in your advertisement for a cost accountant trainee. B. Openings for unsolicited jobs. If you are unsure whether a position actually exists, you may wish to use a more persuasive opening. Since your goal is to convince this person to read on, try one of the following techniques: 1. Demonstrate interest in and knowledge of the reader’s business. Show the human resources director that you have done your research and that this organization is more than a mere name to you: Since Signa HealthNet, Inc., is organizing a new information management team for its recently established group insurance division, could you use the service of a welltrained information systems graduate who seeks to become a professional systems analyst? chapter 18 564 2. Show how your special talents and background will benefit the company. Human resources directors need to be convinced that you can do something for them: Could your rapidly expanding publications division use the services of an editorial assistant who offers exceptional language skills, an honors degree from the University of Main, and two years’ experience in producing a campus literary publication? Building interest in the body The body of a cover letter should build interest, reduce resistance, and discuss relevant personal traits. It is also important to emphasize reader benefits. In other words, you should describe your strong points in relation to the needs of the employer. Courses in business communication, report writing, and technical writing have helped me develop the research and writing skills required of your technical writers. Choose your strongest qualifications and show how they fit the targeted job. And remember, students with little experience are better off spotlighting their education and its practical applications, as this candidate did: chapter 18 565 Because you seek an architect’s apprentice with proven ability, I submit a drawing of mine that won second place in the Sinclair College Drafting contest last year. In the body of your letter, you’ll also want to discuss relevant personal traits. Employers are looking for candidates who, among other things, are team players, take responsibility, show initiative, and learn easily. Finally, in this section or the next, you should refer the reader to your resume. Do so directly or as part of another statement, as shown here: Please refer to the attached resume for additional information regarding my education, experience, and references. Motivating action in the closing The closing is the part where you ask for an interview. If you live in a distant city, you may request an employment application or an opportunity to be interviewed by the organization’s nearest representative. However, never ask for the job. To do so would be presumptuous and naïve. In requesting an interview, suggest reader benefits or review your strongest points. Sound sincere and appreciative. Remember to make it easy for the reader to agree by supplying your telephone number and the best times to call you. Here is a possible ending: chapter 18 566 I hope this brief description of my qualifications and the additional information on my resume indicate to you my genuine desire to put my skills in accounting to work for you. Please call me at (405)123-6667 before 10 a.m. or after 3 p.m. to arrange an interview. Solicited application letter Kendra A. Hawkins______________________________________________________ 1 1770 Main Street, Boulder CO 80340 May 23, 2005 Ms. Courtney L. Donahue Director, Human Resources Del Rio Enterprises Denver, CO 82511 2 chapter 18 567 Dear Ms. Donahue: 3 Your advertisement for an assistant product manager, appearing May 22 in Section C of the Denver Post, immediately caught my attention because my education and training closely parallel your needs. 4 According to your advertisement, the job includes “assisting in the coordination of a wide range of marketing programs as well as analyzing sales results and tracking marketing budgets.” A recent internship at Ventana Corporation introduced me to similar tasks. Assisting the marketing manager enabled me to analyze the promotion, budget, and overall sales success of two products Ventana was evaluating. My tenpage report examined the nature of the current market, the products’ life cycles, and their sales/profit return. In addition to this research, I helped formulate a product merchandising plan and answered consumers’ questions at a local trade show. 5 Intensive course work in marketing and management, as well as proficiency in computer spreadsheets and databases, has given me the kind of marketing and computer training that Del Rio probably demands in a product manager. Moreover, my recent retail sales experience and participation in campus organizations have helped me develop the kind of customer service and interpersonal skills necessary for an effective product manager. 6 chapter 18 568 After you have examined the enclosed resume for details of my qualifications, I would be happy to answer questions. Please call me to arrange an interview at your convenience so that we may discuss how my marketing experience, computer training, and interpersonal skills could contribute to Del Rio Enterprises. 7 8 Sincerely, Kendra A. Hawkins Kendra A. Hawkins Enclosure chapter 18 569 Note: 1. Use personally designed letterhead. 2. Address proper person by name and title. 3. Identify job and exact page where ad appeared. 4. Relate writer’s experience to job requirements. 5. Discuss schooling. 6. Discuss experience. 7. Refer reader to resume. 8. Ask for interview and repeat main qualifications. chapter 18 570 Unsolicited letter of application 2250 Turtle Creek Drive Pittsburg, PA 15244 May 20, 2005 1 Mr. Richard M. Jannis Vice President, Operations Sports World, Inc. 4907 Maple Boulevard Philadelphia, PA 16203 2 Dear Mr. Jannis: 3 Today’s Pittsburg Examiner reports that your organization plans to expand its operations to include national distribution of sporting goods, and it occurs to me that you will be needing highly motivated, self-starting sales representatives and marketing managers. Here are three significant qualifications I have to offer: chapter 18 571 * Four years of formal training in business administration, including specialized courses in sales management, retailing, marketing promotion, and consumer behavior. * Practical experience in demonstrating and selling consumer products, as well as successful experience in telemarketing. * Good communication skills and a strong interest in most areas of sports (which helped me become a sportscaster at Penn State radio station WNGF). 4 May we talk about how I can put these qualifications, and others summarized in the enclosed resume, to work for Sports World as it develops its national sales force? I’ll call during the week of June 5 to discuss your company’s expansion plans and the opportunity for an interview. Sincerely yours, 5 Donald W. Vinton Enclosure chapter 18 572 Note: 1. Use standard return address format, but could have designed his own letterhead. 2. Show knowledge of company and resourcefulness. 3. Keep letter brief to retain reader’s attention. 4. Refer to resume. 5. Take initiative for follow-up. chapter 18 573