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Head of Marketing Communications – Informa | Financial Intelligence, Flexible / NY or Boston Informa Financial Intelligence has a newly created opportunity for a Head of Marketing Communications to ensure the vertical marketing strategy is turned into effective, customer-facing tactics that drive customer behavior and business results. This role will lead a marketing communications team that will create, implement and analyze the relevant marketing channels that best engage internal and external customers and achieve the desired outcomes for the best possible cost. This will involve: Meeting strategic business goals and deliver revenue and profit targets Achieving agreed outputs, deadlines, budgets and KPIs Delivering consistent strong value propositions, brand identity and compelling messages that influence purchasing/renewal decisions and win/retain business Ensuring campaigns are delivered to highly targeted audiences that reflect the personas and profiles identified by the vertical Driving innovation and efficiency across the marketing mix Review, adapt and evolve performance to drive a higher return on investment. ROLE AND RESPONSIBILITIES Marketing Communications Demonstrate expertise in media planning, multichannel marketing, CRM, digital marketing, discoverability, metrics and analytics. Continually develop communication strategies in line with changing customer behavior. Provide and apply an industry-level view of best practice in marketing communications. Inspire, persuade and influence discussions of marketing communications strategy and best practice. Drive a culture of measuring ROI and applying data driven learning within the team. Planning and budgeting Responsible for the achievement of the marketing communications mission, goals and financial objectives. Ensure evaluation systems are in place related to business goals and objectives and report progress to the Vertical Executive management team & Central Marcoms team. Develop short and long-term plans and budgets for the marketing communications program and its activities, monitor progress, assure adherence and evaluate performance. Develop, implement and monitor systems and procedures necessary to drive a highly effective marketing communications team. Marketing Strategy Develop robust strategic marketing communications plans, driven by deep insight from the product marketing team and vertical Able to confidently discuss overall marketing communication strategies to all stakeholders Demonstrate high level of expertise in segmentation techniques, and customer lifecycle planning Able to articulate the business objectives of all campaigns to the marcoms team to gain the maximum return on the investment Marketing Operations Constantly seeks to educate / inform senior management about the value created by customer data management, and campaign management processes and tools. Ensure analytics drive insight that then drive changes in behavior and enables better decisionmaking. Demonstrates real expertise in CRM, customer data, list management, campaign metrics and performance analytics. Clearly understands the importance of measuring ROI, funnel management and measurement, and of capturing and continually applying learning. Resource management Identify, manage and develop relationships with external resources to increase the expertise within the team including creative agencies & digital media agencies. Support and drive team development by effective learning and team motivation. Produce detailed reports which analyze budget performance and effectiveness and support the development of the strategy Identify the skills, knowledge and resources required to understand planned activities and ensure the capacity and capability of current workforce can meet these requirements. Leadership Lead the vertical on marketing communications strategy and be able to show how the activity is having an impact on the customers and revenue. Responsible for the effective management of marketing staff, provision and succession. Provide ongoing performance management, coaching and development of all direct reports. Create and manage processes to increase the effectiveness of the team and create greater efficiencies, including driving and implementing change management programs. As a member of the management team, provide input into and seek to influence the objectives and strategies of the business. Build internal relationships across vertical marketing communications teams to share best practice, processes and manage talent. EXPERIENCE & SKILLS Experience in marketing communications with demonstrated success, preferably in the B2B sector Demonstrated skills, knowledge and experience in the design and execution of marketing communications activities Strong creative, strategic, analytical, organizational and personal sales skills Experience developing and managing budgets, and hiring, training, developing, supervising and appraising personnel Robust strategic thinker – able to formulate and achieve challenging strategic objectives, based on clear understanding of market trends, customer needs and business imperatives Experience managing external agencies the design including creative and digital Bachelor’s level education or equivalent (marketing qualification desirable) Proficient in Microsoft Office packages, particularly word and excel Able to deal with ambiguity and work in a matrix organization, adaptable and flexible To apply for this opportunity, please send your resume and a cover letter and salary expectations APPLY HERE About Informa Informa’s Business Intelligence (BI) division provides specialist data, intelligence and insight to our customers, helping them make better decisions, gain competitive advantage and enhance return on investment. BI has a valuable portfolio of digital subscription products, providing business critical intelligence to global, regional and niche communities within five core industry sectors: Pharma & Healthcare; Finance; Telecoms, Media & Technology; Maritime & Law and Agribusiness & Commodities. Informa is committed to equal employment opportunity for all employees and applicants for employment without regard to age, color, creed, disability status, gender, national origin, race, religion, sexual orientation or veteran status, or any other legally protected status.