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Marketing channel concepts 2003 Fall semester Week 1 Instructor: Jungwan Lee Learning objectives • Gain knowledge of the major reasons for the importance of marketing channels • Have a understanding of the definition of the marketing channels, channel manager • Discern the difference between channel management and logistics Case: coca-cola vs. pepsi • Market size= 54 billion USD/year • Coca cola 43% of market share • Pepsi 31% of market share • Pepsi –intensive distribution channel strategy: Place • • • • outlets 2 million stores 450,000 restaurants 1.4 million vending machines Strategic marketing tools • • • • Product Price Promotion (advertising) Place (distribution channels) Why has the marketing channel emphasized recently? • Greater difficulty of gaining a sustainable competitive advantage • Growing power of distributors (retailers) • The need to reduce distribution costs • The new stress on growth • The increasing role of technology Reasons for increasing importance of marketing channels • Channel strategy is long term. • Channel strategy usually requires a structure. • Channel strategy is based on relationships and people. Distribution costs table autos software gasoline fax machines packaged goods distribution 15 25 28 30 41 manaufacturing 40 65 19 30 33 raw materials 45 10 53 40 26 source:Christine B. Bucklin, Steven D. Defalco, John R. DeVincentis, and John P. Levis, "Are you tough enough to manage your channels?" The McKinsey Quarterly 1996, 106. Marketing channel definition • The external contactual organization that management operates to achieve its distribution objectives. • External-organizational structure, interoganizational management • Contactual-negotiatory functions • Operates-management involvement • Distribution objectives-distribution goals Channel manager • Large consumer goods manufacturersvice president of marketing • Industrial products companies-vice president of sales • Franchise organizations-manager of franchisee relations • Small businesses-owner • **decision maker of marketing channel decisions** Marketing channel and Marketing management strategy • Marketing channel strategy – – – – – Product flow Negotiation flow Ownership flow Information flow Promotion flow • Marketing management strategy – – – – Product Price Promotion Place (Distribution) Channel structure • • • • M-C M-R-C M-W-R-C M-A-W-R-C – A=agent, C=consumer, M=manufacturer, R=retailer, W=wholesaler Distribution through intermediaries • Specialization and division of labor – Manufacturer->agents->wholesalers – >retailers->consumers: efficiency? • Contactual efficiency – Negotiation efforts (input)-Estimated dollar costs of inputs=Distribution objective (output) • Direct: 4 x 4= 16 contacts • Indirect: 4 + 4= 8 contacts