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Marketing Management Indicator 1.03 Employ marketing-information to develop a marketing plan Benefits associated with having a marketing plan • Understand past marketing decisions and outcomes better • Understand target market(s) better • Setting goals • Planning marketing strategies with more precision • Obtain funding • Provide direction in organization • Tracking progress more effectively Components of a marketing plan • • • • • • • • Executive summary Situation/SWOT analysis Desired target market Marketing objectives Marketing strategies and programs Financial plans Performance and implementation Appendix Purpose of marketing plan components • Executive summary • Serves as an introduction to the marketing plan • Allows the reader to understand the purpose of the marketing plan • Situation/SWOT analysis • Determines firm’s current marketing situation • Answers the basic question of “How are things now?” • Serves as a snapshot of the business’s current state of affairs as related to marketing • Desired target market • Information on the target market the company desired to reach • If NOT for a new target market/product, may be skipped • Marketing objectives • Outlines the specific marketing objectives that the company wants to achieve • Serve as a foundation for achieving sales and overall financial objectives Purpose of marketing plan components • Marketing strategies and programs • Heart of the marketing plan • Identifies the general marketing strategy (growth, stability, market exit) • Financial plans • Provides details on the expected expenses and profits of a plan’s program • Performance and implementation • Give expected results and indicates how the plans’ progress will be measured • Appendix • Holds charts, graphs, or miscellaneous materials related to the plan Sales Forecasts are used for: • New product decisions • Product scheduling • Financial planning • Inventory planning and procurement • Distribution • Human resource planning Time Frame of Sales Forecasts • Short-range forecasts • Last fewer than three months • Intermediate forecasts • Last three months to two years • Long-range forecasts • Last more than two years Factors which affect how far ahead a business should predict sales • Continual decisions in planning, scheduling, inventory and staffing in production, procurement and logistics activities are short range • Budgetary planning, cost control, marketing new products, sales force compensation plans, facility planning, capacity planning and process selection and distribution planning are intermediate • Whether to enter new markets, develop new products or services, expand or create new facilities, or arrange long-term procurement contracts are long-range Qualitative vs. Quantitative Forecasting Methods Qualitative Quantitative • Relies on subjective data that reports opinions rather than historical data • Uses facts or statistical computations such as trend extensions based on past data, computer simulations, and economic models. Factors affecting Sales Forecasts Internal • Sales Fluctuations • Who are our customers? • Number of customers? • Diversity of customers? • New Products • Very new? • Not similar to other items or services? External • Market Conditions • • • • New Technology Industry Growth Trends Laws/Regulations