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ZACH CAMPBELL 10946 Saint Boniface Lane, Saint Ann, Missouri 63074 | (M) 314.570.6808 | [email protected] Skills Experience with Windows 95/98/NT/2000 Professional, XP, 7, 8, 8.1, and 2003/2008/2008R2/2012 Server Building, assembly, configuring, troubleshooting, repairing PC's and components Set up and configuration of TCP/IP peer-to-peer and server-based networks Installation of scanners, printers, internal & external hardware components and software applications Knowledge of the Microsoft suite of products Experience with Active Directory, Exchange 2010, SQL Server, DNS, DHCP, Networking, Virtualization, Hyper-V Experience with UNIX and Linux Operating systems Experience with VMWare ESXi, Workstation 8/9, VCenter Server Experience with Installation/Configuration of NetApp suite of products Strong communication, organizational, customer service and technical support skills Experience supporting Cisco, Avaya/Nortel, Polycom, Aastra/Mitel, Snom, and Samsung VoIP phones Certifications CompTIA A+ 701,702 CCENT MCTS Windows 7, Configuration MCTS Windows Server 2008 Network Infrastructure, Configuration NCSA NetApp Certified Storage Associate Working toward Windows Server 2012 MCSE Work History SoTel Systems – Network Administrator 02/2014 to Present Oversees the day-to-day operation of data networks consisting of mainly Cisco routers, switches, firewalls and wireless infrastructure. Plans, designs, and implements data connectivity for local area network (LAN) and wide area network (WAN) systems. Maintains and supports current infrastructure of telecommunications testing equipment. Assists in coordinating projects including network related wiring plans, LAN/WAN hardware and software purchases, and system installation, maintenance, and troubleshooting. Maintains LAN and WAN documentation. Researches and recommends network hardware and software. Ensures configurations of all network related devices meet company security requirements. Along with other staff, evaluate and implement new technologies for data communications related to data, voice, and video. SoTel Systems – Quality Control Technician 12/2013 to Present Perform quality control testing of telecom equipment to the established standards of quality while maintaining production quotas Test out-of-service product received and factory defaulting digital and IP phone systems as well as other telecom equipment (PBX, servers, switches, cards, etc.) Refurbish, repair and/or clean circuit cards, servers, switches, and other telecom equipment Upload and unload SIP on varying Cisco/Avaya/Polycom phones Configure UNIX systems to help setup TFTP/FTP servers City of Maryland Heights Parks and Recreation – Park Supervisor/Program Coordinator 01/2010 to Present Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences Notify police or fire departments in cases of emergency, such as fire or presence of unauthorized persons Respond to alarms and investigate disturbances Warn persons of rule infractions or violations, and apprehend or evict violators from premises Professional Servers – Systems Administrator 01/2010 to 08/2011 Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future Confer with network users about how to solve existing system problems Analyze equipment performance records to determine the need for repair or replacement Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes Train users in computer system Perform routine network startup and shutdown procedures, and maintain control records Quiktrip – Clerk 05/2008 to 08/2012 Receive and count stock items, and record data manually or using computer Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards Verify inventory computations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas Mark stock items using identification tags, stamps, electric marking tools, or other labeling equipment Education Florissant Valley Community College – General Education Ranken Technical College – Associate of Technology Ranken Technical College – Bachelor's Degree in Applied Management 2010 to 2011 2011 to 2012 2013 to 2015