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Module Name Marketing Module Code AMRK ECTS Credits 4 Module Type Compulsory module Module Level Contact Lessons 4 Language of Instruction German / English Intermediate Total Workload 120 hours Semester Full-time: 4th semester Part-time: 5th semester Instructor in Charge Rosella Toscano-Ruffilli Instructor Team Dietmar Kremmel, Pius Küng, Rosella Toscano-Ruffilli, Roland Zahner Teaching/Learning Method Classroom dialogue, presentation, individual work, partner work, group work, role play, classroom discussion, guided private study, private study Main Idea Business Administration graduates have a solid foundational knowledge of marketing theory and therefore understand the significance of marketing both in the context of management and also in interdependence with other areas of business. In addition, graduates have skills in marketing-specific key methods which enable them to gather market information in a targeted and structured fashion, as well as to handle basic marketing analyses and marketing strategies systematically and independently. On the basis of marketing strategies, Business Administration graduates have the ability to place specific, targeted sub-assignments with specialists. Module/Learning Objectives (Competencies) Professional Competencies: o to understand the idea and the significance of marketing as a task, culture and method in a general entrepreneurial context o to identify elements and relationships of a specific company’s market and environmental systems, to describe them, and to analyse them systematically using suitable market research methods o to understand key aspects of an in-depth marketing analysis and derive insights for a marketing strategy o to comprehensively develop a simple marketing strategy based on analysis of the marketing situation and the parameters of the business strategy o to determine the deployment of marketing tools in order to achieve defined business and marketing objectives, making the best possible use of resources Methodological Competencies: o to understand and skilfully apply the systematic, strategic and operative marketing analysis and planning process according to R. Kühn as well as the requisite tools and techniques o to systematically acquire, evaluate and interpret data needed for a simple marketing situation analysis, using suitable market research methods o to present fundamental strategic decisions appropriately and according to the requirements for a short scientific paper Social Competencies: o to demonstrate the ability to empathise with the roles and responsibilities of various market partners, and to formulate specific expectations from these perspectives o to demonstrate the ability to communicate and justify the selected marketing decisions in a way that is appropriate for the target group o to work in teams in a goal-oriented, efficient manner, taking into consideration the general conditions, and to contribute in specific ways to the success of the work o to present teamwork results in a target-group-oriented and appropriate fashion Personal Competencies: o to reflect on the strengths and weaknesses regarding one’s performance and working methods, and to derive potential for improvement o to develop a critical-constructive attitude toward approaching marketing as a systematic task (e.g. by understanding that a fair amount of perspiration is required in addition to inspiration) o to develop an awareness of the consequences of one’s marketing decisions on other business areas, as well as the willingness to take responsibility for such decisions Module/Learning Contents Thematic Block I: Marketing in a General Business Context o The significance of marketing and the interplay of marketing with other corporate functions o The role of marketing in international corporations o The tasks of marketing o The four tools of the marketing mix and their weightings Thematic Block II: Marketing Situation Analysis o Corporate marketing culture o Market and environmental system including the roles and expectations of market partners o Market-system challenges for businesses operating internationally o The steps of marketing situation analysis according to R. Kühn o Sub-segments, market segments, and their analysis o Analysis of external and environmental factors o Analysis of intermediate trade and specific differences in international trade o Analysis of competitors and one’s own enterprise Thematic Block III: Market Research o Aspects and basics of market research o Methods and applications of primary market research o Methods of secondary market research o Possibilities and limitations of targeted information gathering in marketing Thematic Block IV: Marketing Strategy o Interaction between the marketing strategy and the strategies of other corporate functions or divisions o Significance and functioning of marketing strategies for businesses operating internationally o Structure and content of the marketing strategy outlined according to R. Kühn o Possible applications of the marketing mix o Market positioning o Quantitative and qualitative marketing objectives o Basic decisions regarding market cultivation o Basic considerations of market cultivation in an international environment o Marketing budget and economic efficiency in marketing Thematic Block V: Marketing Tools o Design of goal-oriented and target-group-specific sub-mixes o Basics of functional marketing planning o Basics of the effectiveness and possible application of various marketing tools Module Structure Contact studies (44 h) Supervised independent studies (12 h) o compulsory case study with instructor coaching Independent studies (64 h) o review contact-study material Teaching Materials o complete homework assignments o solve case studies o read literature (textbook, foundational texts as per lecture notes) o prepare for the exams o lecture notes o practical examples and case studies o current articles from professional journals o Kotler Ph., Keller K.L. (2005). Marketing Management. Prentice Hall (ISBN 0-13-145757-8). o McCarthy E.J., Perreault W. (2005). Essentials of Marketing. McGraw-Hill Education – Europe. (ISBN 0-07-304920-4). o Hamal G. & Prahalad C.K. (1994). Competing for the future, Harvard Business School Press. (ISBN 0-87584-416-2). o Keegan, Warren J. & Green M. (2005). Global Marketing, Prentice Hall. (ISBN 0-13-146919-3) o De Burca S., Brown L., Fletcher R. (2004). International Marketing: An SME Perspective, Prentice Hall. (ISBN 0-2736-7323-8) o Kerin R. & Peterson R. (2004). Strategic Marketing Problems: Cases and Comments. Prentice Hall (ISBN 0-13-142184-0). Module Requirements as per model syllabus Graded Performance / Conducting a case study in a team, with satisfactory performance (compulsory Compulsory requirement) Requirement Final module exam (120 minutes) at the end of the semester (graded performance) Follow-Up Modules as per model syllabus