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MARKETING AND DISTRIBUTION CHAPTER 11 LEARNING OBJECTIVE • I can identify what marketing is and the important role it plays in selling products DEVELOPMENT OF MARKETING • Marketing • History of Marketing by what the focus has been on • Production • Sales • Advertising • Consumer Sovereignty • Consumer making choices for market production • Today – How will product add to LEARNING OBJECTIVE • I can identify what marketing is and the important role it plays in selling products LEARNING OBJECTIVE • I can identify and give examples of the 4 types of utility 4 TYPES OF UTILITY • Form Utility • Example??? • Place Utility • Example??? • Time Utility • Example??? • Ownership Utility • Example??? LEARNING OBJECTIVE • I can identify and give examples of the 4 types of utility LEARNING OBJECTIVE • I can identify the purpose of Market Research and describe how it is done MARKET RESEARCH • Process using research methods to find out what consumer • Research used to determine how to promote product • What is target Audience? • What is most effective way to reach audience? • When is Market Research done? • Beginning of Product Development • What do consumers want in a product • Taste testing or product sampling • • • Is there a market for the good or service Who is our intended audience? Do we need to change product before we offer for sale? • • • Is advertising attracting intended buyers? Is product working for consumers as expected? What can we do to increase or maintain current sales? • After development • Purpose • Immediately After release PRODUCT DEVELOPMENT • Step 1 • Conduct a survey • Who are users of product • Age, gender, income, education, location (urban, rural, suburban) • Questionnaire, Individual interviews, focus group discussions, online • Step 2 • Test Market the product • Select small area to release the product • Track sales at various prices • If doing poorly • Alter (very costly) or Abandon the product • If doing well • Offer nationally • Very few make it to this level • Why do producers continue to make new??? • Opportunity of high profit product LEARNING OBJECTIVE • I can identify the purpose of Market Research and describe how it is done LEARNING OBJECTIVE • I understand the purpose of a Marketing Strategy and can describe the 4 P’s of Marketing “FOUR PS” OF MARKETING • Companies will develop a marketing strategy • Details how to successfully sell product • Includes 4 Ps of Marketing • • • • Product Price Place Promotion PRODUCT • Market research determines • What to sell • Marketing Department also determines • Services to offer with product • Warranties • How to Package product • Size, design, color, coupons (repeat buyers), rebate offers • EX. New and Improved, Economy Size • What identification to use • Attract consumers to look at, buy, and remember a product • Uses a logo, colors, a song, etc PRICE • Ultimately decided by Supply and Demand • BUT, Producer must consider costs of • • • • • Production Advertising Selling Distributing How much profit desired • When first introduced Penetration Pricing often used • Low introduction price to lure consumers away from similar product • Another tactic is to offer coupons • If consumer satisfied, will buy again without coupon • Prices also determined by Price Leadership • One firm lowers, all others lower • One firm raises, all other raise PLACE • Where should product be sold • Mail, telephone, department stores, specialty shops, supermarkets, discount stores, door-to-door, or on Internet • Could be combination of many • Other considerations??? • Location within a store • Cereal/Candy at children’s eye level • More expensive items at Adult eye level/Nearest door • Mail Order Catalogs/Specialty Shops • Geographic Location • Rural vs. Urban PROMOTION • Use of advertising to inform consumers new or improved product is available • Seeks to convince to purchase new item • Type of Promotion depends on 3 factors • Product • Type of consumer company wants to attract • Amount company plans to spend • Teen Product – teen magazine or Social Media site • Credit Card Company – Usually Direct mail advertising • Other Promotions: • Free Samples, Cents-off coupons, gifts, rebates LEARNING OBJECTIVE • I understand the purpose of a Marketing Strategy and can describe the 4 P’s of Marketing LEARNING OBJECTIVE • I know and understand a product’s life cycle PRODUCT LIFE CYCLE • • • • • Introduction Growth Maturity Decline Important to understand because marketing different at each stage • Introduction – product must be explained more thoroughly – Prices lower to entice buyers • Growth – Prices much higher to maximize profits • Maturity – Slightly lower prices • Decline • Redesign Packaging • Find new uses for product • Refocus advertising LEARNING OBJECTIVE • I know and understand a product’s life cycle