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Overview April 7th Today’s Objectives Let’s meet! Tell me about yourselves! Stating course objectives Going over the syllabus Stating course requirements Discussing Marketing concept Discussing IMC Course Objectives Understanding What How Who Why When Real Life Examples Marketing Defined The process of planning and executing the conception, pricing, promotion, and distribution of ideas, goods and services to create exchanges that satisfy individual and organizational objectives. American Marketing Association The Four “Ps” Product Price Place Promotion The Four “Cs” Customer Cost Convenience Communications What is IMC IMC is a planning process designed to assure that all brand contacts received by a customer or prospect for a product, service, or organization are relevant to that person and consistent over time. American Marketing Association Seller Executing Planning Product Place Price Promotion Buyer Value Communication Objectives WHO WHAT WHERE WHEN How Often Several categories of advertising objectives guide advertising strategy Communication Objectives WHO WHAT WHERE WHEN How Often Specify target market Advertising Objectives Kellogg’s Special K Target women in the age group 16-35 who are concerned with their physical appearance Advertising Objectives Quaker Oats Target middle-aged males who are robust yet concerned with their health Communication Objectives WHO WHAT WHERE WHEN How Often •What emphasis? •What goals? Emphasis: the features and benefits to be emphasized and the emotions to be evoked Goals: objectives that need to be accomplished at the present stage in a brand’s life cycle Communication Objectives WHO WHAT WHERE WHEN How Often Which geographic markets need to be emphasized? Communication Objectives WHO WHAT WHERE WHEN How Often What months or seasons are best? Communication Objectives WHO WHAT WHERE WHEN How Often How often should the brand be advertised? Core Concepts of Marketing Target Markets & Segmentation Needs, Wants, and Demands Product or Offering Value and Satisfaction Exchange & Transactions Relationships & Networks Marketing Channels Supply Chain Competition Marketing Environment Marketing Communication Reality The average high school student will be exposed to 1,500 ads each day. Marketing Communication Reality They will actively view (attend) less than 50 ads each day. Marketing Communication Reality They will remember 3 - 4 . THE CHALLENGE Create messages... that attract attention, are attended, clearly shows why they should buy your product or service (attend / visit / inquire about your school) and are remembered! US Navy Research Target market US Navy Budget : $ 29.4 million Goal of 53,000 enlistments 13% over the goal Elements of the Promotional Mix Advertising Any paid form of nonpersonal communication about an organization, product, service, or idea by an identified sponsor. What is a Brand? A name, term, sign, symbol, or design, or a combination of them intended to identify the goods and services of one seller or group of sellers and to differentiate them from those of competition Definition of Brand What is a Brand? At most basic level, identifying mark or name (typically copyrighted). What is a brand, in consumer’s minds? What does branding do for companies? Product Image When you see this? Marlboro--Recently Macho ---man’s product Marlboro Man Western themes Advertising: 1. No women in ads 2. Only very virile men 3. Forceful men—no name 4. Reveal tattoo (old) http://www.npr.org/programs/morning/features/patc/marlboroman/ Elements of Marlboro Man Image Western Landscape Rugged Cowboy Red Color Marlboro Country Marlboro Man 1956, 2002 Marlboro Demographics 65% male 70% 18-34 years old 70% high school or less 92% white 25% market share, U.S. Leader world wide That’s marketing! Application What does a University IMC plan look like? What are the objectives of an IMC plan for a research University? 1 Success toward clear, measurable, goals in support of the University’s priorities and evaluated each year. 2 A disciplined communications strategy focused on multiple levels and tactics. 3 Consistent University messages to build both audience understanding and shared commitment to university goals internally and externally. 4 The advancement of University’s reputation, within the city, nationally, and internationally. What are the goals of the University? Goal 1: Recruiting high-performing students Goal 2: Improving organizational communication and shared commitment to excellence Goal 3: Improve University reputation nationally Key Features of IMC 1. Start with the customer, work back to company 2. Use any form of relevant contact 3. Achieve synergy (single voice) 4. Build relationships between the brand and the consumer 5. Affect behavior IMC Exercise Using any form of relevant contact: Suppose you’re advertising a product marketed specifically to high school seniors. Identify 7 truly different contact methods you could use to reach them. OTHER EXAMPLES “Bana evlenme teklif ederken bunu verdi. Bunu ise hiçbir şey için. Ev içi şiddet için hiçbir bahane yok. İlgilenen biriyle konuşun.” ABD’de, City of Hope adlı kuruluş, eşleri tarafından şiddete maruz kalan kadınları uyarmak ve onlara yardım etmek için kullandığı kampanyada, kadınların anlamlı günlerde alınan pahalı hediyelerden ne kadar mutlu oldukları ve ardından eşlerinin onlara karşı kötü tavrına nasıl boyun eğdiklerinden yola çıktı. SUM UP Marketing Definition Advertising Definition Questions to be answered through out the course Course requirements Next Class Review the various elements of the promotional mix Introduce the IMC planning process examine how various elements must be coordinated to communicate effectively with the IMC perspective and examine the steps in a marketing communications program To do!!! Read chapter 1 Study the Course Requirements (ask questions!!! Before it is too late!)