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© OP A member bank of OP Financial Group 2 OP Etelä-Karjala A member cooperative bank of the OP Financial Group Local deposit bank, engaged in retail banking Banking, Insurance and Investment services The bank has the corporate form of a cooperative Owned by owner-members OP Financial Group has more than 200 member cooperative banks Operational area covering the whole Finland © OP OP Financial Group aims to be the financial sector's most attractive employer, and one of the most desired amongst major Finnish companies 3 OP Etelä-Karjala A member cooperative bank of the OP Financial Group Local deposit bank, engaged in retail banking Banking, Insurance and Investment services The bank has the corporate form of a cooperative Owned by owner-members OP Financial Group has more than 200 member cooperative banks Operational area covering the whole Finland © OP OP Financial Group aims to be the financial sector's most attractive employer, and one of the most desired amongst major Finnish companies 4 Daily Banking - Accounts © OP Your account is the foundation of your money matters OP Financial Group accounts are convenient for your everyday finances A current account is the best option for managing your daily finances Remember to close your account before you go home 5 Daily Banking - Cards You can use OP Financial Group cards to pay for your purchases in shops and to withdraw cash both in Finland and abroad It is safe and convenient to use a card instead of cash Your account statement clearly shows where and when you have used your card There are no minimum or maximum limits for card purchases in Finland © OP OP-Visa Electron Card for cash withdrawals and the payment of purchases Purchases and ATM withdrawals made anywhere in the world will be directly debited from your bank account with OP Financial Group. 6 Daily Banking - Payments © OP You can pay invoices at a branch or by using a payment service Using the payment service to pay your invoices Submit a completed giro form to your own member bank in a payment service envelope No later than five days before the due date It will be paid from your account on the due date Payment service envelopes are available from our branches Assistance for making payments The member banks provide you with assistance regarding payments. For example, you can complete a payment form with a bank employee or ask for advice. 7 How about the Internet banking services? Unfortunately according the Finnish laws and regulations we are able to open the internet banking services only to customers with Finnish personal identity code Also the only acceptable ID’s when opening internet banking services are EU-passport Identity card issued by Finnish police © OP Foreign citizens whose residence in Finland is permanent or exceeds more than one year may be issued a personal identity code Foreign citizens should contact the local register office of their place of residence for registration The police may issue an identity card to a foreign citizen who is permanently resident in Finland and entered in the Population Information System (Issuing an identity card to a foreign citizen) 8 Should you have any problems In case you have lost your Visa Electron card Write down the number of your Visa Electron card immediately you get your own card Directly when you notice that your card is lost or stolen, please call +358 20 333 and close your card They will ask your card number to close your card Your responsibilities will end on exact moment you close your card. The number operates 24 hours every day © OP Please don’t hesitate to contact us if you have any questions 9 Where you can find us © OP Our branch is located in the Lappeenranta city center Address: Pormestarinkatu 4, 53100 Lappeenranta 10 For more information, please visit www.op.fi or Nearest OP Financial Group branch © OP OP Etelä-Karjala and OP Financial Group wishes you all a pleasent stay in Finland and good luck with your studies!