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Smarter Governance Combining Compliance and Performance Optimisation Levine Naidoo – IBM Business Analytics and Optimisation 17 June 2013 Smarter Governance – a new paradigm • Finance & IT continue to face challenges, in the public and private sectors • Past approaches to governance are inadequate in both design and implementation • Executives get fragmented views of their true business performance, and inefficiencies drive up costs. • A new paradigm is required, that – takes a value integrator approach to driving finance transformation – uses standards for financial outperformance – reuses common capabilities across risk, compliance and performance optimisation 2 The new normal economic environment Global Financial Crises Liquidity driven crises Market Pulse October 2012 World Economic Outlook (WEO) New Economic Environment Subdued growth Real estate bubble burst Continued cost pressures Failure of collateralized debt obligations Continued high unemployment Drop in global commerce Reduced global commerce and demand Cost reduction pressures Rising unemployment Drop in commodity values Dramatic drop in consumer demand March 2013: Economic Sentiment in Euro Area Increased risk, volatility and uncertainty End-to-end stimulus and government hand in business Sovereign debt concerns Industry restructuring and consolidation Continued uncertainty, elevated volatility and risk Source: IMF World Economic Outlook Update, European Commission: economic Sentiment Indicator 3 A CFO study in the midst of severe economic uncertainty CFO Study Provocative Topics ! The impact of the New Economic Environment on the CFO’s role ? What Finance model achieves the optimal mix of capabilities needed to outperform? ? What can CFOs do to enable timely and informed decision-making? ? How can the CFO help the enterprise anticipate and shape its environment? Source: IBM Institute for Business Value, The Global CFO Study 2010 4 CFOs aspiring to evolve their Finance Model to higher capability should address performance gaps with specific action plans Paths to Higher Value High efficiency enabled by process and Finance data standards suggests Disciplined Operators focus on maturing business insight and partnering capabilities Value Integrators can maintain their advantage through a program of continuous improvement to sustain capabilities and value with Data Standards, Information Integration and Analytics High Finance Efficiency Scorekeepers can attempt a direct path to become Value Integrators. This will involve establishing Finance efficiency while simultaneously building business insight capabilities. Alternatively, a staged approach can be taken Low Low High Business Insight Constrained Advisors have good business insight, constrained by structural complexity, therefore address process and data standards to improve efficiency, accuracy and speed Source: IBM Institute for Business Value, The Global CFO Study 2010 5 Those who excel outperform financially and are more effective against their agenda Finance Efficiency and Business Insight Corporate philosophy of information standards Standard Chart of Accounts High Finance Efficiency Standard data definitions Standard processes Low Low High Business Insight Driving Integration of information across enterprise Managing Enterprise Risk & Compliance Measuring & Raising Business Performance Source: IBM Institute for Business Value, The Global CFO Study 2010 6 The Scorekeeper’s dilemma How are we doing? Transaction Systems What should we be doing? Why? Warehouses (Relational & OLAP) Flat, Legacy or Modern External Sources 7 Scorekeeper to Value Integrator Risk Models Trading Models Balance Sheet Model Prudential Analytics Model Treasury Models Past Present Future • • • • • • • • • • • • • Statistical Projections • Regression, Extrapolation • Tolerance, Confidence • Forecasting, Planning • Decision Support • Stress Testing • What-if Modeling • Hypothesis Testing • Scenario Modeling • Performance Optimisation • Resource Optimisation • Change Management Analysis Reporting Data Mining Drill Through Root Cause Analysis Monitoring Variance Analysis Collaboration Commentary Workflow Guided actions External Data integration • Unstructured Data integration 8 Scorekeeper to Value Integrator PRUDENTIAL ANALYTICS MODEL Risk Models e.g. London Branch of Bank for Telecom Customers Risk or Profitability Trading Models Treasury Models Past • • • • • Analysis Reporting Data Mining Drill Through Root Cause Analysis BANK ENTITY Balance Sheet Bank Group Model Directorate Subsidiary Present • • • • • • • Prudential Analytics Model Future Branch • Statistical Projections • Regression, Extrapolation • Tolerance, Confidence • Forecasting, Planning • Decision Support • Stress Testing • What-if Modeling • Hypothesis Testing • Scenario Modeling • Performance Optimisation At each intersection, all configured risk •or Resource profitability Optimisation calculations are performed in real-time • Change Management Monitoring Variance Analysis Collaboration Commentary Workflow Guided actions External Data integration • Unstructured Data integration 9 Common capabilities underpinning compliance and performance Analytics enabled compliance and performance Interactive & Collaborative across Silos Real-time and Dynamic Predictive Data Provisioning Common Definitions & Standards Internal & External Information Integration Transformation & Business Rules Aggregation, Enrichment & Augmentation 10 Business scenarios - optimising decisions & raising performance • Operational risk • Credit risk • Market risk • Capital adequacy • Liquidity • Customer profitability Deliver optimal answers at the point of impact 11 Value integrator approach across the enterprise External Financial Reporting Business Performance Management Planning, Budgeting, Forecasting Risk and Compliance Management Treasury and Investments KPI Monitoring Budget/Forecast Model Design Risk and Compliance Monitoring Bank Account Reconciliation Budget Policy Monitoring Controls Monitoring FX Exposure Management Plan Approval Fraud Management Portfolio Performance Monitoring Reporting Compliance Monitoring Financial Statements Approval Financial Statements Preparation Business Performance Review/Impact Assessment Management Reporting Cash Mgmt Operations Risk Reporting Regulatory Enquiries Handling Scorecard/ Dashboard Creation Business Case Preparation Tax Return Preparation Portfolio Management Business Analysis and Modelling Regulartory Reporting Production Tax Compliance Monitoring Cash Forecasting Risk Scoring and Evaluation Budget Preparation Board Reporting Preparation Tax Management Forecast Preparation Investment Modelling Equity/Debt Management Compliance and Controls Reporting Tax Enquiries Handling Capital Acquisition and Securitisation 12 Summary • Traditional solutions based on traditional system delivery lifecycles will not rise above the change challenge faced by business today. • A new paradigm is required. A business owned self service capability to rapidly turn information into insight to enable quality decisions, and ultimately optimise performance. • Seek to extend investments in compliance solutions to cover performance optimisation – Use standardised data and standardised processes – Integrate information across the enterprise to eliminate silos – Provide a self service data provisioning for business to analyse and generate compliance reporting with full auditability and controls 13