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Transcript
Low Cost and No Cost Marketing Strategies By Cecil McDaniel Marketing is not just advertising. It’s everything that you do from your initial business concept to the delivery of your products or services. Even though it is crucial to all businesses, when budgets get tight, owners somehow rationalize cutbacks in marketing. I won’t mislead you. Any successful marketing strategy requires money. Effective marketing is not cheap; however, there are strategies you can implement for little or no cost. Remember that the highest cost in marketing is not marketing! Selecting a name that sells for your business doesn’t cost a cent, but it is critical for business success. Your name should tell prospective customers exactly what you do and why they should do business with you. A poor example of a business name would be Bulldog Enterprises, Inc. This could be anything from a dog breeder to a bail bonding company. On the other hand, the name Budget Rent-A-Car tells exactly what the company does and implies the feature and benefit of low cost auto rental. Avoid using your sir name in your business unless you have achieved celebrity status. What works for Jimmy Dean will not work for Bob from Buford. Carefully consider the name of your business. Is it hard to spell...difficult to remember or pronounce...does it create a good first impression? Bottom line...does it sell? If it is bad, change it. Failing to plan is planning to fail. Developing a marketing plan is free and can be as simple as a time line of when to order business cards, networking opportunities, organizational meetings, speaking engagements, and deadlines for publications. Ronelle Genser of Genser International Consulting states, “there are three secrets to marketing. Commitment, Investment (not just of money but of time, energy, and talent, as well), and Consistency.” It would be difficult to have all three without some basic plan. Business cards are the most basic and versatile of all marketing tools. Always use them and hand out two at a time, but make sure they are effective. Just like the name of your business, consider choices and design your business card. Does it clearly state what business you are in and what you do? Is it clear and legible? Avoid unusual shapes, sizes, and vertical layouts. Use 10 point or larger type on any line. Consider colors, artwork, or any other attention getting features. Make sure that the business card is simple and that it sells. Believe it or not, there are web sites you can go to for free business cards. All you pay is for shipping! You can also print your own cards from your PC, but professional printing is recommended, and for what they can do, business cards are very cheap. Network. Be a joiner of groups of potential prospects. Attend meetings, hand out and collect business cards. Offer a certificate for free service or donate a product to be given as a door prize. This gets your business free recognition. I know the owner of a package store who offers a bottle of wine as a door prize at all chamber functions. Every time someone wins the coveted bottle of wine, the crowd shouts out his name in unison. He has a good business! Just as an aside, consider wearing (and providing for any employees) nice golf/polo shirts with the business name and logo. I know that shirts cost money (the M word), but you have to wear clothes, so you might as well make them a business expense and convert yourself and employees into human advertisements. Volunteer to speak for local clubs, civic organizations, and trade associations, and any place prospective customers might gather. The key here is not to deliver a hard sales presentation, but use the engagement to promote yourself and your business through demonstrating that you are knowledgeable and have something beneficial to offer. Compile a customer list (it’s free) and then utilize e-mail. Work that customer base or mailing list via e-mail as opposed to direct mail. The response rate for e-mail is 10 percent or more within 48 hours to 1 week, as compared to less than 1 percent and up to 8 weeks for direct mail. E-mail costs less than a penny per contact, while direct mail averages around $.50 or more per contact. Always include some sort of discount or special offer, and remember to offer an “opt out” option for those that do not wish to receive additional emails. Marketing experts will tell you that a small business owner should spend around 50 percent of their time on marketing, however, around 98 percent of all small business owners state that marketing is the toughest part of their job. There are many more no-cost marketing strategies. Read and be creative. Hopefully, you will implement Business Sense and benefit from one of the strategies listed here. SBDC consultants can assist you with your marketing efforts. Contact the Georgia SBDC Network office nearest you. Cecil McDaniel is a business consultant with the Clayton College & State University SBDC. To find your local SBDC, call the state office at 706-542-2762 or locate it on the web at www.sbdc.uga.edu.