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CHAPteR 1: cognitive psychology – MeMory multi-stoRe model (msm) Positive Focal study encoding in STM and Baddeley (1966) examined ts either: acoustically LTM by giving 75 par ticipan ‘taut’), acoustically dissimilar similar words (e.g. ‘caught’ antically similar words words (e.g. ‘foul’ ‘deep’), sem ically dissimilar words (e.g. (e.g. ‘big’ ‘huge’) or semant ustically dissimilar words ‘pen’ ‘ring’). With STM, aco than acoustically similar were better recalled (80%) ustic encoding to be words (10%), indicating aco similar words (71%) were dominant. Semantically dis n semantically similar ones recalled slightly better tha antic coding does occur (64%), suggesting that sem . in STM, but is not dominant lowed the same proceWith LTM, par ticipants fol te gap between presentadure, but with a 20-minu no perceivable difference tion and recall. There was ilar and dissimilar words, between acoustically sim similar words (85%) were but more semantically dis similar ones (55%), recalled than semantically ding is dominant in LTM. suggesting semantic enco s al studie literature n io it d d A w ed ● 56) revie ity Miller (19 e that the capac , d ms lu to conc s five to nine ite a w of STM hunking ed h o w c ping but show ase this by grou re could inc into meaningful n ory informatio established mem g in s u units 9) stores. rson (195 on & Pete e trigrams to rs e t e P ● nonsens n got read out XPJ), the m a . .g (e ts o n participa unt backwards fr d an co 3 o t n e m e e h w t om bet fr it a ig c d nt re ll. large to preve recalled s d n o c e 18 s were trigrams 5% 90% of but only , s d n o c e s t ges ing after 3 nds, sug o c e s 18 between after uration is d M T S t tha ds. 0 secon 18 and 2 2 GGP AQA A AS Ch01.indd 2-3 ● Description The MSM explains how data move between three permanent storage systems, each system differing in terms of: 1. Capacity – how much data is stored 2. Duration – how long data are stored 3. Encoding – the form in which data are stored. Sensory memory (SM) is a limited-capacity, short-duration store containing unprocessed impressions of sensory data. Attended information goes for further processing in short-term memory (STM), with non-attended information not processed or immediately forgotten. SM has separate stores for sensory inputs – for example, iconic store for visual and echoic store for auditory information. STM is an active, temporary d the estimate l ) 3 7 9 (1 Anonkhin possible neurona f number o s in the brain at n io t c e n con million d by 10.5 ts. As e w o ll fo 1 h s of noug where near kilometre y n a e s u hat can ggests t nobody u s tial, it n e t o . p s s this mitle acity is li LTM cap d that 75) foun left school 9 (1 k c ri had ● Bah nts who participa 15 years recalled t f in the las es and names o ile c h fa f , o s hoto w 90% s from p e t a rs a lm e o y o 48 sch o had left those wh recalled 80% of ly his previous 70% of faces. T d n is a n s name duratio hat LTM implies t g -lastin . very long memory system, holding information in use. The dominant encoding type in STM is acoustic, with other sensory codes also used. Capacity is limited to five to nine items, extended by chunking, where the size of the units of information is increased. Duration is limited to around 30 seconds; though rehearsal retains data within the STM loop, until eventually becoming more permanent within long-term memory (LTM). The dominant encoding type in LTM is semantic, though other encoding types also occur, such as visual and acoustic. Potential capacity is assumed to be unlimited, with duration possibly lifelong. Unlike STM, information in LTM does not have to be continually rehearsed to be retained, with forgetting occurring mainly not due to loss of data, but to retrieval failures. Sensory SENSORY MEMORY STORE Attention Information SHORTTERM MEMORY STORE e valuatio ✔ The M n SM insp ired inte later the r e st or studies ies like the wo and research, leading rking m indicate em to th STM or LTM abil at brain dama ory model. Ca ities, wh ge can se and LTM affect e ich being s ither eparate supports the ✔ Murd id memor ea of ST ock (196 y M s 2 to ) fo res. of a list that are und that word s rehears effect) a ed and at the beginnin re well th g recalled the list, , as are us in LTM (prim which a w a r e c o further supports still in STM (re rds at the end y cency e of the idea stores. ffec of sepa rate STM t). This and LTM Negative evaluation ✘ The MSM is oversimpli fied as seeing STM and LTM as single stores. Re search suggests several types of STM, such as sep arate stores for verbal and non-verbal sounds and different types of LTM, such as procedural , episodic and semantic . ✘ Cohen (1990) thinks memory capacity is not measurable necessarily by the amount of information, but by the natur e of the information to be recalled. MSM does not consider this. ✘ Research indicates tha t rehearsal is not the only factor in the transf er of material from STM to LTM, contradict ing MSM. ✘ MSM focuses too mu ch on memory structur e rather than processes. Transfer Retrieval LONGTERM MEMORY STORE Rehearsal ▲ Figure 1.1 The multi-store model pp.262–4 3 30/01/2012 13:37 CHAPteR 1: cognitive psychology – MeMory woRking memoRy model (wmm) Positive Focal study , d the existence of the EB Alkhalifa (2009) examine n atio with numerical inform by presenting 48 students uential fashion (e.g. 1, on a screen, either in seq n, where information 2, 3, 4) or in parallel fashio par ts of the screen was presented in different were used of sufficient simultaneously. Numbers capacities of both the PL complexity to override the were set problem-solving and the VSS. Par ticipants mbers presented. Those questions based on the nu or, ted material were superi using sequentially presen n atio itation exists on inform which suggests that a lim to learning, as parallel passing from perception to learning. As sequential processing was a hindrance ty it indicates that the capaci processing was superior, ty aci t determined by the cap of WM is larger than tha plying the existence of of the PL and the VSS, im ich acts as a temporar y a limited-capacity EB, wh d material. ‘general store’ of integrate s al studie Addition al. (1995) ● o et cans, D’Esposit g fMRI s ortex in s u found, al c pre-front verbal that the n e h a t ed w was activ rbal tasks were e ut and non-v simultaneously, b ly, d e ra a rm sep te perfo erformed rain area p n e h w not eb g that th suggestin ed with the CE. iat is assoc 5) found et al. (197 of words y le e d d sts ● Ba PL that li pronounce with the o t r e g lon lists that took called as well as re s t rd o n o w were er of me numb ickly, which of the sa qu re o ed m of pronounc hat the capacity t t n o ts s m the a u sugge mited by li . m is e L h P t the say takes to of time it 4 GGP AQA A AS Ch01.indd 4-5 ● Description Replacing the single STM of the MSM, the WMM proposes a four-component working memory based on the form of processing each carries out. The limited capacity central executive (CE) acts as a filter, dealing with sensory information of all types, and determines what information is attended to and allocates this information to ‘slave systems’, temporary stores dealing with different types of sensory information. The phonological loop (PL) is a slave system dealing with auditory information. It is similar to the rehearsal system of the MSM, with a limited capacity determined by the amount of information spoken in about 2 seconds. It divides into the phonological store (PS), which stores ) found es (1999 T scans id n o J & Smith ks PE visual tas in’s that with tivation in the bra c io a ivat n s h o w ed , but act re e h p is m re with left he hemisphe porting t h g ri e in th n, sup IS formatio spatial in the VC and the of a e . id s e ie h t ntit parate e being se is w found eley & Le knew ● Badd icipants that part ense words were d un ns which no s (words that so e n t o n h p re o fe hom e dif , but hav their the same ven when using e ) s ic g h ,w h meanin rent task parate fe if d a r PL fo is se the PAS suggests . PL from the e valuatio ✔ The id n ea that any one be invo s lave sys lve tem, lik memor d in performin e the PL y, menta g , ca l arithm many differen reading t tasks, n e , is a va ti lik luable in c, verbal reas ✔ The W oning a e sight. MM is m n d or demon strates e plausible tha S n TM in te and acti rms of te the MSM, as it ve proc essing. mporar ✔ Unlik y storag e the e the imp MSM, the WM ortance M does of rehea n ✔ The W words heard, and the articulatory process rsal for ot overempha MM sug sise S T M reten ges for child (AP), which permits sub-vocal repetition of tion. ren with ts practical ap plic le problem information stored in the PL. The primary s of imp arning difficult ations, especia ies asso airmen lly acoustic store (PAS) was a later addition, ts in wo c rking m iated with which stores recently heard speech and sound. emory. Another slave system is the visuo-spatial sketchpad (VSS), a temporary store for visual and spatial items and the relationships between them. It divides into the visual cache (VC), which stores visual material concerning form and colour, and the inner scribe (IS), which stores information Negative evaluation about spatial relationships. ✘ WMM only deals wit A third slave system is the episodic buffer (EB), h STM and therefore is not a which integrates information from the CE, PL, comprehensive model of memory. VSS and LTM. ✘ The WMM does not exp lain changes in processin g ability occurring as the result of practice or tim e. ✘ It is not clear ho w the CE operates, this vaguen ess being used to explain all findings. If two tasks cannot be performed sim ultaneously, it is conclud ed that the processing comp onents are conflicting or that the tasks exceed CE capacity. If two tasks ca n be performed simultaneo usly, it is concluded tha t they do not exceed avail able resources. ✘ Much research into the WMM is laboratory-b ased and therefore lacking in mundane realism. Visuo-spatial sketchpad Central executive Articulatory loop Rehearsal Primary acoustic store ▲ Figure 1.2 The working memory model pp.266–8 5 30/01/2012 13:37 eyewitness testimony ● misleAding infoRmAtion Focal study lieved EWTs were Loftus & Palmer (1974) be g questions. Forty-five unreliable due to misleadin of car accidents and were par ticipants watched films s going when they _____ asked ‘how fast were the car ed/ g verb was one of smash into each other’. The missin bs ted. More severe ver bumped/collided/hit/contac her speed estimates. hig like ‘smashed’ resulted in .h. were: ‘smashed’ 40.5, The mean estimates in m.p .1, ‘hit’ 34.0, ‘contacted’ ‘collided’ 39.3, ‘bumped’ 38 nt, 150 students watched 31.8. In a second experime . no broken glass occurring a film of a car crash with ling vel tra s w fast were the car One-third were asked ‘ho h other’; for another third eac when they smashed into h ‘hit’; and for the final ‘smashed’ was replaced wit r, was required. A week late third no estimate of speed ss, gla ken dition recalled bro 32% in the ‘smashed’ con ‘hit’ condition and 12% in compared to 14% in the combined findings show the control condition. The ation in the verb used to that the misleading inform way information was describe speed affected the that memories were represented in memory so new information, resulting reconstr ucted, including the in false memories. ● studies und l a n io it d Ad 003) fo ● 6 Pickrell (2 visitors to Loftus & childhood yland that more given fake Disne , d n n Bun y Disneyla ring Bugs and with u t a fe s advert cter) ney chara he (not a Dis Bugs Bunny in t unny B rd a s a cardbo ed meeting Bug ll a d c a re room, e who re racters d to thos compare h no cartoon cha re it gu adverts w the cardboard fi t u o and with is suggests that Th es present. information creat g in d a misle ories. nd false mem 985) fou alpass (1 tion were M & m a h ntifica ● Brig rs in ide esses that erro appen when witn h o likelier t racially at ects are and susp hich suggests th w EWT. , f t n o y re diffe accurac t c e ff a race can GGP AQA A AS Ch01.indd 6-7 Description Eyewitness testimony (EWT) EWT concerns the accuracy of memories from eyewitnesses. In 75% of cases where DNA shows wrongful convictions, original judgment occurred through inaccurate EWT. Bartlett (1932) explained how memories are not accurate ‘snapshots’ of events, but reconstructions influenced by schemas, ready-made expectations based on previous experiences, moods, existing knowledge, contexts, attitudes and stereotypes. Therefore eyewitnesses do not passively recall events as they happen, but reconstruct memories biased by active schemas at time of recall. In court, some barristers are accused of ‘leading witnesses’, posing questions that affect schemas and suggest certain answers, not necessarily accurate ones. (1983) & Bowers ents leading v Bekerian e slides of nding that s h o w ed fi ar crash, up to a c ’ memories were nts participa by misleading hat d e t c ggests t unaffe which su , ts s c n e ff io t a s tion que t informa than n r e e v h t -e t ra s po mories e m f o l a retriev rage. % their sto d that 17 75) foun 9 (1 a s f u o ft o lm fi ● L ses to a rn, of witnes featuring no ba ek y e we rn a u d jo car n aske going one whe r d a e c ll a e c h re was t t s ?’ fa w a o b hite rn later ‘h ed t h e w f p o s t s s a p it when tion o g the no EWT. supportin ation affecting rm fo event in CHAPteR 1: cognitive psychology – MeMory Positive e valuatio ✔ Mem n ory for im portant mislead a spects o in fe amoun g information, t of atte only un vents is not ea ntion all importa sily disto ✔ Rese ocated n arch into to differ t aspects, pos rted by E W are con ent asp sibly du T sugge du ects. e to the sts prac tical ap unadvis cted and how plicatio able via witness ns in th es uncorro ✔ Loftu ew borated are interview s’s work ed. Guil ays court case E WT alon has inc researc ty verdic s reas e. h to ide ts are n ntify im ed understand ow portant in g of th factors involved e area and sti m in EWT, like age ulated Misleading information and an xiety. Research shows that EWT is affected by experiences occurring after witnessed events, a prime factor being the use of misleading information, especially from misleading questions. These take two forms: Negative evaluation (1) leading questions – questions ✘ It is unclear with misle increasing the chances that people’s ading information wheth er errors schemas influence them to recall in recall occur due to de mand characteristics or actual incorrect answers; and (2) post-event changes in the memory of events. information – misleading information ✘ Laboratory studies are artificial. Foster et al. (19 added to questions after incidents 94) sho wed that EWT was more ac cu rate for real-life crime occur, negatively affecting later recall. s than simulated ones, probably because the consequen ces of inaccurate recall are gre ater with real-life incide nts and participants are more em otionally involved. ✘ Home Office advice to juries about EWT is ba sed on judicial intuition (comm on-sense analysis) rathe r than any systematic review of res earch evidence, which sug gests that errors and therefore wr ongful convictions may sti ll occur. ✘ Inaccurate recall in experiments is expected, as participants do not expect to be misle d. ▲ Figure 1.3 pp.322–8 7 30/01/2012 13:37 CHAPteR 1: cognitive psychology – MeMory effeCts of Anxiety on memoRy Positive ▼ Figure 1.4 The inverted-U hypothesis Focal study studies hat l a n io it d Ad ) found t ● 8 al. (1987 more on a Loftus et ed g nts focus participa erson was carryin p a weapon , which heir face of than on t hat facial details t e b ts s t e o g n ld sug inals wou e idea that m ri c d e h t arm g supportin tion from n recalled, e t t a s rt . ive anxiety d etails of incidents d t n a n rt u o imp 7) fo d mpt (200 derate a rk e V & t with mo ● Gine icipants that part alled more details c on anxiety re accident viewed l, ic u ff w aro sa of a tra e with lo d arousal s o h t n a h film t crease g that in e suggestin all, in line with th h ug rec o h ts lt fi a e , n is e b othes p y . h -U s d s asse ed inverte was not l a s u ro a high GGP AQA A AS Ch01.indd 8-9 ● Moderate anxietyy produces optimal al performance Very good Description Anxiety is associated with witnessing real-life crimes/incidents, as they often have a high emotional impact and can draw attention away from the important aspects of a situation. Some research suggests that anxiety can lessen an individual’s field of vision, meaning that some possibly important aspects are not encoded into memory, while other research implies that arousal can actually improve the accuracy and detail of recall. Deffenbacher (1983) used the inverted-U hypothesis to explain this, by arguing that moderate levels of emotional arousal improve recall up to an optimal point of arousal, after which any additional increases in emotional arousal lead to a gradual decrease in recall quality. Such data plotted on a graph forms an inverted (upside-down) ‘U’ shape. at found th l. (2001) a t e m o e u fr O us nts anxio ive participa motionally negat e ils g a t in e h d c er wat alled few a scene c re ts n e f o ev periphery icipants rt from the a p s u io x ral -an ally neut n than non io t o m e d that e who view porting the idea w. p u f s eld o vie events, es the fi c u d re y anxiet nd that 002) fou on-stressful (2 r le h e ed n ● Ko ones, nts recall participa er than stressful tt of words be Freud’s concept g in & rt y o le p Had sup n, though repressio 06) found better ey 0 th McKay (2 ressful words, as hat t t s g f in o t ll s reca ugge orable, s ly in some m e m re we on n occurs repressio . instances EWT estigated the effects Yuille & Cutshall (1986) inv armed robbery where a of arousal on recall of an y, but was shot six times thief stole guns and mone e the shop and died, the by the shopkeeper outsid sly wounded too. The shopkeeper being seriou s witnesses, and five month police interviewed all 21 se, erviewed 13 of the later the researchers re-int rs. Two misleading yea aged between 15 and 32 g by the researchers durin questions were inserted lice po ss accounts to the the re-interview. Eyewitne d. Accuracy of recall lyse and researchers were ana among the most aroused was ver y high, especially ading questions had no par ticipants, and the misle adict laborator y studies, effect. These results contr s did create inaccurate where misleading question suggest that heightened recall; indeed the results accurate memory, though arousal is associated with o closer to the crime the most stressed were als st view. and therefore had the be Very poor Low Anxiety Level High Freud offers an alternative explanation by the means of repression, where anxiety hampers the recall of traumatic events, because such memories are hidden (repressed) in the unconscious mind in order to protect individuals from their emotionally distressing nature. Such memories are accessible by psychotherapy, where therapists help individuals by various techniques to recover such ‘hidden’ memories, but have led to accusations of false memory syndrome, where incorrect memories occur due to being ‘suggested’ to individuals by their therapists. Such retrieval of memories is currently banned. ▲ Figure 1.5 e valuatio ✔ Rese n arch su ch as Yu investig il le & Cu ated wit tshall (1 ne can be 986), w regarde sses to real-li ho fe incid d based s as supe e n ts tudies, r , io r to lab as heighte ned em they involve th oratoryo e ti therefor e have ons, such as a element of m n xiety, an ore eco ✔ Supp logical d ort for Y v a u lidity. ille Christia nson & & Cutshall’s fin dings c Hubine the reca ame tte (1 ll o that imp f witnesses to 993), who stud from ied bank ro roveme nts in re b with inc call wer beries, finding reased e assoc arousal, that anx iated wh ie attentio ty-creating situ ich again sugg n from im ations d e o not div sts portant ert details of an ev ent. Negative evaluation ✘ In 2004 Deffenbache r reviewed his results, finding them oversimpli stic. From a metaanalysis of 63 studies he found that EWT performance increased gradually as arousal rose, in line with the inv erted-U hypothesis, but with very high levels of anxiety, recall did not decline gradually, bu t decreased with a catastrophic drop in ac curacy. ✘ Laboratory studies of anxiety and recall accuracy are inferior as there is not the personal emotional involv ement found with real-life incidents, and witnesses may be more aware of the importanc e of memorising details fully and accurately for later recall in possible legal proceedings. pp.322–6 9 30/01/2012 13:38 CHAPteR 1: cognitive psychology – MeMory effeCts of Age on memoRy Positive Focal study ) tested age differences in Coxon & Valentine (1997 information. 52 children, susceptibility to misleading erly people with a mean 53 young adults and 42 eld a video of a kidnapping age of 70 years watched ions, which for half the and then answered quest contained four misleading par ticipants in each group per ‘Which arm did the kidnap questions – for instance, g un Yo . there was no watch have her watch on?’ when in y erl ldren and the eld adults were superior to chi by how many questions red accuracy of recall, measu le erly proved less suggestib they got right, but the eld It lts. n the young adu to misleading questions tha ldren and the elderly chi ng was concluded that you refore make less reliable are less accurate and the t the recall of different eyewitnesses, but also tha different, with elderly age groups is qualitatively s, but having more reliable people remembering les against the idea of the memories. This also goes to misleading information. elderly being more prone ● s al studie AdditionThomson (2007) fouenlider ● lik Memon & -year-old adults m 0 8 s face fro 60- to correct d in re e a s p o m o o h to c otos c h p f o n h a selectio 2-year-olds, whic al 3 tu to 18- to t reduced percep a h s t a s , implie l acuity and and visua abilities in storing WT. s ie lt u c fi if t affec E well as d rmation, fo in g in und retriev (2008) fo ive le o h T & ffect mond ● Ham ke less e es a m n re d that chil ir memori re s, as the witnesse icient and they a ff e a s s s e li le imp are y to ulate. This less artic h children’s abilit it h w ic h problem te memories, w are a y e ic h n t u comm r how fo s n io t ca has impli . ed n io t s e u q 10 GGP AQA A AS Ch01.indd 10-11 Description Research indicates that memory ability declines with age, but this is not a unanimous view; indeed research findings from all age groups are not consistent, possibly due to methodological faults, and several factors have been identified that moderate the effect of age on accuracy of recall. Children also make less accurate witnesses, again with several factors involved. Older people tend to have less accurate and less detailed recall of events than young people and the middle-aged, and tend to be more prone to being misled by leading information. There is e valuatio ✔ Rese n arch su ggests way ch p r a ctical ap ild plicatio especia eyewitnesses ns in th ar lly vulne e rable to e questioned, mislead as ina in in place g questions. Th ccuracies in re they are c ere are in courts special all due to terms o procedu f the wa of law and wit h re ys in wh ✔ Rese ich child police interview s arch ha r s e s n in also are que stereoty stioned pes abo helped to red . uce age ut mem differen also a reported tendency for the elderly to -ba ory ce all age s in memory a , with individua sed make false identifications and to have poorer groups, bility be l ing es recognit recall of specific details. Children are likelier ion that pecially the eld recognised in erly, an there a recall b to accept false information supplied by re d etween age gro qualitative dif also the memor adults, because of a fear of contradicting ference ups, rath y ability s in er than differen adults, but generally have more accurate ces. just ove rall and detailed recall when they identify an event as serious. Research also suggests that the accuracy of children’s recall is very dependent on how they are questioned. Younger children seem especially at risk of being misled by leading questions and post-event information, and this has serious implications for how children are interviewed by Negative evaluatio police officers and in courts of law. n ✘ It is unclear why age differences exist. The superior performance of young adults may be due to being more motiv ated and more used to tests, while poor physica l health may explain wh y some elderly people ha ve poor memory ability. ✘ Many studies use sam ples of elderly people fro m care homes who have red uced memory ability anyway and therefore do not form representat ive samples. ✘ One methodological consideration is that co llege students are often comp ared with the elderly, but on tests and stimuli more suited to college students, which may ne gatively affect results. ) found mb (1999 children a L & rt e Rob with terviews cusations that in in ac g in mak who were vestigators , in of abuse ted or distorted re e rp e t in but thes d mis reports, ge ’s n n e ll re a d h il c h c ent un w s hat ie c ts ra gges t inaccu which su , for n s re ie d il c h by c accura in t p e c c a s. children ting adult ontradic c f o r a t fe und he l. (1991) fo e false a t e s u mak ● Loft calling kelier to elderly li orer at re rly o p , s n io t a ld that e e g identific ails and t e din d ic if by mislea spec affected h ic re h e w w , n n me rmatio fo ll in t n re e y of ca post-ev t accurac at there a h t ts s sugge and th with age declines d vulnerability to se is increa information. g in mislead ▲ Figure 1.6 How reliable are the eyewitness testimonies of elderly people? p.324 11 30/01/2012 13:38 CHAPteR 1: cognitive psychology – MeMory tHe Cognitive inteRview (Ci) Positive Focal study wed a police training Geiselman et al. (1985) sho h par ticipants interviewed film of a violent crime, wit r the standard interview 48 hours later using eithe the standard interview technique, or hypnosis and The amount of false technique, or the new CI. all three techniques was information produced by interview produced the same, but the standard information and the CI of the least overall amount .2 items compared to the most, an average of 41 riment then introduced 29.4 items. A second expe ring the interview – for misleading information du h the green backpack instance, ‘Was the guy wit .) Par ticipants tested with ner vous? ’ (It wasn’t green be misled. These results the CI were least likely to be a superior form of strongly suggest the CI to standard technique in the police interview than the ial recalled and the lower amount of accurate mater n recalled in response to amount of false informatio misleading information. Addition ● s al studie 93) t (19 & Dennet arBekerian 7 studies, comp 2 h it d w e I he C review ects of t finding ff e e h t ing es, techniqu n standard er in all cases. O t t e b the CI 0% more around 3 tely reaverage ra c n is ac u n informatio false informatio e ith h w t , g d e in ll rt a c suppo , n r o m e m p o a su rio less c CI being e h t f o idea e. techniqu 7) isher (199 elman & F I works best ● Geis t the C e found tha within a short tim a d e n s a u th n r e e h w e rath m ri c ng a s g e sugg ti followin erwards, ft a . e e m g ti a long its us itations in some lim 12 GGP AQA A AS Ch01.indd 12-13 ● Description The cognitive interview replaced the standard police interview, which depended on free recall of events, and is an interview procedure facilitating accurate, detailed recall, based on Tulving’s (1974) idea that several retrieval paths to memory exist and if one path is not accessible, another one may well be. The CI also makes use of Tulving & Thomson’s encoding specificity theory (1973), which suggests the use of as many retrieval cues as possible to improve recall. The CI has four components: 1. Change of narrative order – where events are recalled in different chronological orders – for example, from end to beginning. 2. Change of perspective – where events are recalled from different perspectives – for example, from the offender’s point of view. 3. Mental reinstatement of context – which makes use of environmental context – for example, weather and emotional context (feelings) of the crime scene. 4. Report everything – where all information is recalled, even that which seems trivial or muddled. Fisher et al. (1987) produced the enhanced cognitive interview (ECI) to overcome problems caused by inappropriate sequencing of questions. Extra features include (a) minimisation of distraction; (b) reduction of anxiety; (c) getting witnesses to speak slowly; (d) asking open-ended questions. ) found ull (2002 Milne & B everything’ and rt the ‘repo instatement’ re t x e t to be n o ‘c f the CI o ts n e n gaining compo niques in , which h c e t y e the k recall nts , detailed accurate t some compone a h e t iv implies re effect I are mo of the C ers. that than oth 01) found in 0 (2 y P t& sulted ● Gine the CI re usage of t increase in the an l a signific ccurate materia fa o t s n e u s o s m a itne by eyew le increase recalled b ra a p m o c dwithout a er of errors pro be mb u o n t I e h C t in g the in t s e g g u u c ed , s . effective ▲ Figure 1.7 e valuatio ✔ Fishe n r & Geis elman (1 the CI u 9 8 8) sin ‘good’ a g information have continued gained nd ‘poo to deve fr r’ interv lop open-e iewers. om watching nded q This ha uestion questio s le sa ning to the witn nd fitting the o d to more increas rder of ess’s or ing acc der of e uracy o ✔ Harr x f p r erie e call from ower 40% to nce, is espec (1998) maintain 60%. ia s witness lly beneficial in that the CI pro es, parti cedure the inte cula rvie abuse is involved rly when phys wing of child be train ical and . Howe ve ed /o compete in assessing th r, such intervie r sexual wers m nce of e e linguis ust intervie ach chil tic and w acco d interv cognitiv r ie d e in trained we gly, illus intervie trating th e and adapt th wers. e e need for skille d, Negative evaluation ✘ Although an effectiv e technique, the CI is pro ne to false positives, where incorrect information is recalled. ✘ The CI can be time-c onsuming, often taking lon ger than police officers have operational time for. ✘ The CI comprises sev eral techniques and, as different police forces use different versions, comparisons are difficu lt. ✘ The CI is only recom mended for witnesses ag ed 8 years and above, as yo unger witnesses produce less accurate informati on than with other interview techniques. ✘ ‘The change of persp ective’ component can mislead witnesses into spe culating, so is less frequently used. pp.326–7 13 30/01/2012 13:39 stRAtegies foR memoRy imPRovement CHAPteR 1: cognitive psychology – MeMory Positive Focal study died internal retrieval cue Liljequist et al. (1977) stu zepam. Twenty student effects using the drug dia en placebos or 10mg of volunteers were either giv to complete a symbol diazepam. Par ticipants had red association learning arrangement task and a pai o before learning and task. Group 1 took a placeb ing day; Group 2 took before recall on the follow but diazepam before a placebo before learning, am before learning, recall; Group 3 took diazep ing day; while Group 4 but a placebo the follow rning and before recall. took diazepam before lea generally good recall was The results showed that cebo par ticipants and evident in the placebo–pla th the placebo–diazepam poor recall evident in bo nditions. However, recall and diazepam–placebo co condition, although not in the diazepam–diazepam cebo condition, was as good as the placebo–pla le refore suggest that peop fair ly good. The results the al ern int en in the same recall information best wh they encoded the en wh physiological state as material. s al studie Addition (1940) used familiar/ ● y Aberneth tors and teaching tu r ia il articipants unfam nd that p rs in fi to s m roo tuto y familiar etter recall, tested b b d a h oms ieval familiar ro that external retr g r n ti fo s y e ateg sugg useful str a re a s t. cue provemen memory im 5) found 7 9 t al. (1 e by y le e d affected ● Bad king was ct, which n u h c t a e th s length eff the word he length of word t s r rn e t e conc ith bet u n k ed , w being ch ort rather than sh recall of uggests s. This s re more rd o long w ks a ller chun ll. that sma ting reca it in facil a e iv t c e eff 14 GGP AQA A AS Ch01.indd 14-15 ● Description There are several techniques to improve recall. Retrieval cues act as triggers to prompt memories and occur as two types: 1. External (context-dependent) cues where being in the same physical environment as where material was encoded facilitates recall. 2. Internal (state-dependent) cues where being in the same internal physiological state as when encoding material facilitates recall. Chunking involves increasing the capacity of STM by grouping individual bits of information into larger ‘chunks’ by giving them a collective meaning to make them comprehensible. For example, reading involves chunking letters into words and words into sentences. ) found gl (1992 e li K & s ould use Balte adults sh they r e ld o t tha , as d nemonics verbal m rd to produce an a ry h a s it s ece found images n onics. l a u is v ll reca mnem y l imagery for visua sts that the abilit e g This sug ypes of ’s ifferent t over one to use d changes s ic n o m mne lifespan. hat ) found t is (1985 ores c s ll ● Morr a s rec n y fa ll a b t foo ns as the an non-fa example, by h t r e t t e b r them – fo t ed process scores to expec g n t ri a a h p t com ests his sugg scores. T essing is a c active pro egy for memory t ra t s l usefu nt. e m e v ro imp e valuatio ✔ Chun n king is e ffective to learn fo r studen and rec ts, as th all vast ✔ Prac ey p amoun tical use ts of inform eriodically hav is made by ensu e ation. o f internal rin and exte circums g that revision ta rn an learned nces as similar d examinatio al retrieval cue ns take s . as poss pla ible to w ✔ Visua hen ma ce in l image terial w ry m and rec as alling a nemonics are c m tual obje and ide ost effe c as. cts rath er than tive in learning ✔ Activ abstrac e proce t conce ssing A third method is mnemonics, where as a pro pts cess, no is a dynamic th recall is facilitated by organising eory, pe t a set o provide s mean rceiving f passiv ing es material, such as imposing a structure m cognitiv e areas ful links betwe tores. It therefo emory . en mem on material to be recalled. Visual re ory and other imagery mnemonics focus on visual images, like the rooms of a house, with items to be recalled placed in the rooms and visualised. Verbal mnemonics focuses on words, usually by using acronyms where information to be recalled is formed from the first letters of other words – for example, ‘Every Good Boy Deserves Fun’ Negative evaluation forms EGBDF, which are musical notes. ✘ Much research suppo rting retrieval cues is lab Finally, active processing refers to procedures oratorybased and unlike every where learners go beyond passive, unthinking day memory. For examp le, performing procedural encoding of information, instead subjecting memory tasks, like riding a bike, is unaffected by retrieva material to deep, meaningful processing. l cues. ✘ Small chunks with few er amounts of items are recalled better than large chun ks with greater amounts of items, suggesting some limitatio ns to chunking. ✘ The ability to use vis ual imagery mnemonics depends on ho w much individuals are ‘high imagers’ or ‘lo w imagers’, suggesting tha t it is not effective for everyone. ✘ Active processing is a circular concept that is untestable and unscien tific. Strongly processed material is recalled better, but be tter recalled material mu st also have been actively proce ssed. ▲ Figure 1.8 A list of letters presented as recognisable ‘chunks’ is easier to recall than a mere list of letters p.263 15 30/01/2012 13:39