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Shiseido commenced operations as Japan’s first Western-style pharmacy in Tokyo’s Ginza district in 1872. The name Shiseido derives from a Chinese expression meaning “praise the virtues of the great Earth, which nurtures new life and brings forth new values.” In line with this expression, our founding spirit of “ser ving our customers and contributing to society by integrating all things on Earth to create new value” lives on in our corporate mission of “We seek to identify new, richer sources of value and use them to create a beautiful lifestyle.” This policy has led to high-value products and ser vices in the cosmetics and other businesses promoting people’s beauty and well-being. Shiseido aims to become a global player representing Asia with its origins in Japan, and continues to improve quality of activities across the board under the current Three-Year Plan in order to set the stage for the next Three-Year Plan. By getting into a growth trajector y under these initiatives, we aim to assist society, customers and all people in experiencing “This moment. This life. Beautifully.” Contents Financial Highlights ············································ 4 Financial Section ·················································· 35 Shiseido at a Glance ············································ 6 Six-Year Summary of Selected Financial Data ····························· 36 An Interview with President Maeda ················· 8 Business Strategy Domestic Cosmetics ······································· 14 Overseas Cosmetics ········································ 17 Feature: Conclusions and Beginnings ············· 20 Corporate Governance ········································ 24 Contributing to Society ······································· 28 Environmental Initiatives ··································· 30 Board of Directors, Corporate Auditors and Corporate Officers ············································ 32 Main Subsidiaries and Affiliates ······················· 34 Management’s Discussion and Analysis ····· 37 Consolidated Financial Statements ·············· 50 Notes to the Consolidated Financial Statements ·································· 55 Independent Auditors’ Report ······················· 75 Investor Information············································ 76 Corporate Information ········································ 77 Forward-Looking Statements In this annual report, statements other than historical facts are forward-looking statements that reflect the Company’s plans and expectations. These forward-looking statements involve risks, uncertainties and other factors that may cause actual results and achievements to differ from those anticipated in these statements. Financial Highlights Shiseido Company, Limited, and Subsidiaries For the years ended March 31, 2008, 2009 and 2010 ■ Net sales: ¥644.2 billion (Down 6.7%) Domestic sales declined due to cooling consumer sentiment. Overseas sales increased on a local currency basis, centered on Asia, but the impact of the strong yen resulted in a decrease in revenues. ■ Operating income: ¥50.4 billion (Up 0.9%) Operating profitability: 7.8% (Up 0.6 percentage points) Income rose as efficient handling of SG&A expenses covered the decline in gross profit that resulted from the decrease in net sales. ■ Cash dividend per share: ¥50.0 The cash dividend per share was ¥50.0, the same as in the previous fiscal year, and the consolidated payout ratio was 59.1%. Millions of yen (Except per share data) Percent change Thousands of U.S. dollars (Note 1) (Except per share data) 2010/2009 2010 2008 2009 2010 Net sales ········································ ¥723,485 ¥690,256 ¥644,201 Operating income ···························· 63,465 49,914 50,351 +0.9 541,176 Net income ····································· 35,460 19,373 33,671 +73.8 361,898 Total assets ···································· ¥675,864 ¥606,569 ¥775,446 +27.8% $8,334,544 Net assets ······································ 399,739 351,951 365,208 +3.8 3,925,279 Net income (Note 2) ························ ¥ 86.1 ¥ 48.0 ¥ 84.6 +76.3% $0.91 Net assets (Note 2)·························· 946.2 839.9 875.7 +4.3 9.41 Cash dividend ································· 34.0 50.0 50.0 + _ 0.0 0.54 Operating Results: – 6.7% $6,923,914 Financial Position: Per Share Data (In yen and U.S. dollars): Financial Ratios: Operating profitability ······················ 8.8% 7.2% 7.8% Return on equity······························ 9.2 5.4 9.8 Payout ratio (Consolidated) ··············· 39.5 104.1 59.1 Notes: 1. All dollar amounts herein refer to U.S. currency. Yen amounts have been translated, solely for the convenience of the reader, at the rate of ¥93.04 to US$1 prevailing on March 31, 2010. 2. Net income per share (basic) is calculated based on the weighted average number of shares outstanding during each respective year. Net assets per share is calculated based on the number of shares outstanding at the end of each respective year. Please refer to page 36 for an in-depth six-year summary of selected financial data. 4 SHISEIDO ANNUAL REPORT 2010 Net Sales Operating Income / Operating profitability (Billions of yen) (Billions of yen) 694.6 671.0 723.5 690.3 Net Income (%) 63.5 (Billions of yen) 35.5 644.2 50.0 38.9 25.3 8.8 7.2 33.7 50.4 49.9 7.2 7.8 19.4 5.8 14.4 06 07 08 09 10 06 07 08 Operating Income 09 10 06 07 Return on Equity Net Income per Share (%) (Yen) 10 Cash Dividends per Share (Yen) 86.1 9.8 09 (Years ended March) (Years ended March) (Years ended March) 08 Operating profitability 50.0 84.6 50.0 9.2 60.9 30.0 6.6 32.0 34.0 48.0 5.4 34.4 3.9 06 07 08 09 (Years ended March) 10 06 07 08 09 (Years ended March) 10 06 07 08 09 (Years ended March) Business Segment Information (Year Ended March 2010) Geographic Segment Information (Year Ended March 2010) Overseas Sales / Overseas Sales Ratio Net Sales (Outer circle) Operating Income (Inner circle) Net Sales (Outer circle) (Billions of yen) 3.4 (%) 1.6 Operating Income (Inner circle) 32.4 29.4 16.8 36.7 18.2 264.3 38.0 262.0 224.8 12.8 31.4 78.4 61.7 (%) 36.5 (%) 10 36.9 237.5 197.2 50.1 63.3 7.1 6.7 11.8 06 Domestic Cosmetics Business Overseas Cosmetics Business Others 07 Japan Americas Americas Europe Asia/Oceania Europe 08 09 10 Asia/Oceania Overseas Sales Ratio (Years ended March) Notes: 1. Segment sales represent sales to external customers only and do not include intersegment sales or transfers. 2. Segment operating income does not include eliminations/corporate. SHISEIDO ANNUAL REPORT 2010 5 Shiseido at a Glance Domestic Cosmetics Business Net Sales (Billions of yen) 439.0 412.3 397.6 Share of total net sales 61.7% 10 08 09 (Years ended March) The domestic cosmetics business segment handles products/services for the Japanese market, primarily cosmetics. The core cosmetics division manufactures and markets cosmetics, cosmetics equipment and toiletries. The professional division manufactures and markets products/services for hair and beauty salons. The healthcare division manufactures and markets health and beauty foods and over-the-counter drugs. Cosmetics Counseling MAQUILLAGE Elixir White clé de peau BEAUTÉ Self-selection Aqua Label Toiletries Integrate Professional PROSYNERGY Uno Tsubaki Healthcare Qi Others The Collagen Share of total net sales 1.6% SHISEIDO ANNUAL REPORT 2010 Sengan Senka Non-Shiseido and Mail-Order In and On d’ici là Soka-Mocka The others business segment includes the frontier sciences division, which manufactures and markets cosmetic raw materials, medical-use drugs and beauty care cosmetics, and conducts a variety of other activities including restaurant operation. Note: Segment sales represent sales to external customers only and do not include intersegment sales or transfers. 6 Bénéfique Overseas Cosmetics Business Net Sales (Billions of yen) Share of total net sales 263.7 260.9 236.6 36.7% Composed of the cosmetics division and the professional division, the overseas cosmetics business segment handles products for overseas markets. It manufactures and markets cosmetics and other products/services in the Americas, Europe and Asia/Oceania. 10 08 09 (Years ended March) Cosmetics Professional Global brand SHISEIDO Future Solution LX SHISEIDO makeup line JOICO SHISEIDO White Lucent China/Asia AUPRES DQ Za DECLÉOR Non-Shiseido bareMinerals Narciso Rodriguez NARS CARITA Net Sales (Billions of yen) 20.8 17.0 10.0 10 08 09 (Years ended March) Bio-hyaluronic acid Shiseido Parlour SHISEIDO ANNUAL REPORT 2010 7 An Inter view with President Maeda Aiming to become a global player representing Asia with its origins in Japan, we will continue our drive to improve quality of activities across the board under way since the star t of the current Three-Year Plan in the year ended March 2009. We will wrap up the present Three-Year Plan in the year ending March 2011, while building a firm footing for getting on a growth trajector y during the next ThreeYear Plan. In Japan, we will strengthen cultivation of our brands/lines. Overseas, we will maintain growth in Asia and concentrate on further enhancing our presence on a global scale. Shiseido’s aim in these ef for ts is to become a corporation that earns the suppor t of its stakeholders as it works to increase corporate and shareholder value. June 25, 2010 SHINZO MAEDA President & CEO (Representative Director) 8 SHISEIDO ANNUAL REPORT 2010 ■ Overview of the Year Ended March 2010 How did Shiseido deal with the global recession that continued during the year ended March 2010? Please provide an overview of the fiscal year. year because of our success in raising the efficiency of selling, general and administrative expenses centered on marketing costs. Operating profitability improved 0.6 percentage points year on year to 7.8 percent. Moreover, we brought natural cosmetics company Bare Escentuals, Inc. of the United States into the The year ended March 2010 was the second year of Shiseido Group in a major step that prepares us for our drive to improve quality of activities across the growth. This company pioneered mineral foundation, board under the current Three-Year Plan from the year and has performed strongly for many years. Its annual ended March 2009 as we prepared for future growth. net sales now exceed US$500 million. Shiseido primarily While some tasks remain in our challenging market used a tender offer to acquire the shares of Bare environment, we strengthened our business base and Escentuals, listed on the NASDAQ exchange, for a increased earnings by assiduously stepping up concen- total of US$1.96 billion. It became a wholly owned tration and distinction. subsidiary in March 2010, and its sales and earnings will In Japan, consumption continued to decrease. We focused on key areas in each channel and concentrated contribute to Shiseido’s results in the year ending March 2011. resources. As a result, we performed strongly in the key retail venues of voluntary chain stores and department stores. Unfortunately, however, our performance was not satisfactory at general merchandise stores and drug stores, where we still have work to do. Overseas, we kept pace with our global competi- ■ The Business Plan for the Year Ending March 2011 How has Shiseido positioned the year ending March 2011, the final year of the current Three-Year Plan? tors by strengthening cultivation of the global brand and executing our City Concept strategy When we announced our current Three-Year Plan in of focusing marketing on cities that have a strong ripple 2008, I declared our goal to become a global player repre- effect on their respective countries as a whole. Sales senting Asia with its origins in Japan in 10 years, and the began to recover from the fourth quarter in Europe reforms we would implement to do so. Among them, we and North America. Performance in Asia was robust, have identified the year ending March 2011 as a key year for driven by energetic channel- and brand-specific mar- wrapping up our efforts to improve quality of activities keting in China. Even amid weak business confi- across the board and building a firm footing for getting on a dence, our tenacious, ongoing efforts to build a growth trajectory during the next Three-Year Plan. strong base for growth generated favorable results. We assumed the following review of the future Despite all these positive developments, net sales business environment in formulating our business decreased 6.7 percent year on year. By business, sales in plan for the year ending March 2011. First, in Asia we the domestic cosmetics business decreased due to the believe that China will be the engine of growth. This pronounced effect of the protracted recession. In the trend will continue into the future, and the Asian market overseas cosmetics business, sales increased on a local cur- including Japan is forecast to become the world’s rency basis, but decreased year on year when translated largest market by 2013. Moreover, the Japanese market into yen because of the appreciation of the Japanese cur- is becoming increasingly polarized between high- rency. Operating income increased 0.9 percent year on priced and low-priced products, and we forecast that it SHISEIDO ANNUAL REPORT 2010 9 this environment and establish an undisputed presence in Asia in order to make steady progress toward becoming a global player. Establishing a firm footing for full-scale globalization will be absolutely critical. As announced on June 8, 2010, we forecast that net sales for the year ending March 2011 will increase 9.4 percent year on year to ¥705.0 billion, and operating income will increase 0.3 percent to ¥50.5 billion. I would like to point out that this forecast includes the impact from adding Bare Escentuals to the scope of consolidation. We expect this will increase cost of sales following will continue to do so into the future. We see this assessment of the fair value of the inventories acquired as trend as a structural change that represents the effect of well as incur amortization of marketing rights, and evolving customer attitudes, purchasing behavior and goodwill under Japanese accounting standards. channels as well as the impact of the recession. Please see the Management’s Discussion and Analysis on pages 37 to 49 for more detail on the forecast for the year ending March 2011. In the year ending March 2011, Shiseido will respond to Ten-Year Roadmap Sustained growth as a global player representing Asia with its origins in Japan pan Current Three-Year Plan Previous Three-Year Plan Next Three-Year Plan Phase 1 Establish foundation Improve quality of activities across the board as a global player Establish foundation 2006 Phase 2 Get into a growth trajectory Phase 3 Make a leap forward Become a global player Establish an undisputed presence in Asia 2009 2012 2015 2018 (Years ended March) Year Ending March 2018: Net sales in excess of ¥1 trillion (over 50% overseas sales); Consistently generate solid operating profitability (12% or higher); ROE comparable to that of global competitors (15% or higher) Overview of Three-Year Plan Become a global player representing Asia with its origins in Japan; Improve quality of activities across the board Keywords Expand growth potential and improve profitability Globalization Utilization of external knowledge and resources Distinction and concentration Create solid brands Improve quality of business management Strategic direction Strengthen cultivation of the global brand Establish an undisputed presence in Asia ・Rollout of “masstige” marketing ・Further expand business in China ・Solidify No.1 position in Japan Nurture human resources on global basis Raise organizational capabilities Advance corporate governance Pursue structural reforms Strengthen foundation for raising the Shiseido Group’s corporate value ・Accelerate innovation of Beauty Consultant activities ・Reinforce value creation power ・Establish global production systems Target proactive CSR initiatives Strengthen global solidarity 10 SHISEIDO ANNUAL REPORT 2010 An Inter view with President Maeda ■ Overview of Initiatives for the Year Ending growing business in China with the goal of double-digit growth in sales. In department stores, we will work to March 2011 Wrapping up and a firm footing are key themes, but what are your specific initiatives for the year ending March 2011? expand sales of the global brand and the China-only brand AUPRES. At cosmetics specialty stores, we will focus on raising sales of existing stores and plan on raising total contracts with stores to about My explanation will follow the key words of Japan, 5,000 during fiscal 2010. In addition, we will aggres- Asia and Global as per the aim of becoming a global sively promote expansion in the drugstore channel, player representing Asia with its origins in Japan that I which we entered in the past fiscal year, and in the mentioned earlier. professional business. Japan refers to the domestic cosmetics business. We 1 will continue focused efforts to nurture mega lines and 2 Global is last but not least. We will move to install new counters and strengthen our lines to cultivate the relationship-building brands/lines , while working to global brand develop long-selling brands/lines by focusing on existing hit City Concept strategy with a focus on Asia. Moreover, we products to attract and retain loyal customers. We will will accelerate our advance into new markets to expand also further enhance efforts to meticulously combine customer contact points. . We will also execute our brands/lines with channels to narrow down our core fields, which was a key policy in the year ended March 2010. We will increase the number of core voluntary chain stores, while moving forward at department stores with our program of installing separate counters for the global brand and for clé de peau BEAUTÉ. We will also improve the capabilities of beauty consultants at general ■ The Acquisition of Bare Escentuals The acquisition of Bare Escentuals was a major step in preparing for growth. What is the background for the acquisition, and how will Shiseido develop this business in the future? merchandise stores and focus on priority chains in the drug store channel. To reinforce these efforts, we have In accordance with its long-term business strategy, reassessed our channel-specific sales system, and in April Shiseido regularly reviews strategic investments in 2010 reorganized it into a system that can adapt to mar- projects that meet its requirements for synergy and kets from the perspectives of both area and store chains. new value. Bare Escentuals met our requirements, and we In Asia, we will carefully prepare for the full-scale acquired it for the following three specific reasons. launch of the masstige3 business during the next Three- One, we acquired new brand value. Bare Escentuals Year Plan. We will develop this business while integrating is the leader in the mineral foundation market in the it with the Japanese market for low-priced products, United States. Acquiring its strongly supported brands and will begin some components of this business in the allows us to structure a brand portfolio that allows us to second half of the year ending March 2011. Meanwhile, respond to a broader array of customer needs. we will also draw on the Vietnam plant, a masstige pro- Two, we see synergies with distribution, sales and duction base that began operating in April 2010. research and development. Bare Escentuals has built a Moreover, we will maintain the momentum of our rapidly unique business model in which it conducts aggres- 1. Mega lines: Lines aimed at expanding points of contact with customers; Shiseido concentrates advertising and sales promotion by skincare and makeup category in order to attain category leadership. 2. Relationship-building brands/lines: Brands/lines that deepen relationships with customers through counseling. 3. Masstige: A word coined from “mass” and “prestige.” Masstige products are positioned as more expensive than mass-produced products, but more moderately priced than prestige products. SHISEIDO ANNUAL REPORT 2010 11 sive direct marketing using television shopping, mainly management is essential to increasing growth potential in the United States, while simultaneously retaining and profitability. customers through sales at locations including We have been nurturing human resources on a department stores and its company-owned stores. global basis and promoting diversity by both globalizing Shiseido sees excellent synergies for Bare Escentuals in Japanese employees and nurturing employees in local using the distribution and sales infrastructure of markets overseas. Concurrently, we have been Shiseido and Shiseido’s strong presence in Japan and removing barriers related to age, gender and nationality Asia. Moreover, we expect joint product development in creating an organization that attracts the most suit- that makes use of Shiseido’s skincare-centered R&D able people for the most suitable roles. strengths to further enhance the products of Bare Our environmental activities include ongoing promotion of the Shiseido Earth Care Project, an envi- Escentuals. Three, we strengthened our business base in ronmental initiative conducted by Shiseido employees North America. Adding Bare Escentuals and its worldwide, with the aim of achieving new lifestyles in strong expanded which uniquely Shiseido beauty and the environment Shiseido’s sales in the North American market to a coexist. We are also undertaking initiatives in the level equivalent to sales in Europe. three areas of CO2 reduction, resource conservation base in North America has We moved to build synergies with Bare Escentuals and biodiversity. The Shiseido Life Quality Beauty by initiating meetings with Leslie Blodgett, chairperson Program is a uniquely Shiseido CSR activity. We have of Bare Escentuals, and her management team following enhanced initiatives under this program in ways such as the acquisition. We subsequently established collabo- strengthening cooperation with healthcare institu- rative projects and are now studying specific strate- tions and increasing beauty seminars overseas. gies to maximize synergies. The acquisition of Bare Escentuals has given Shiseido competitive brands covering Asia, Europe and Please see pages 24 to 27 for more detail on corporate governance, pages 28 to 29 for more detail on CSR and pages 30 to 31 for more detail on environmental initiatives. North America, with the global brand from Asia, Beauté Prestige International S.A.’s designer fragrance brands from Europe, and the Bare Escentuals brand from North America. We will work to further strengthen this brand portfolio and our presence in Europe and North America in working to ■ Shareholder Returns Shiseido made a major strategic investment in the year ended March 2010. Please explain shareholder return policies going forward. generate steady growth as a global player. Shiseido has changed its policy for shareholder ■ Establishing a High-Quality Management Foundation returns. Our former income distribution policy was a total return ratio of 60 percent in the medium term, calculated What lies ahead as Shiseido continues its emphasis on building a high-quality management foundation? as the sum of dividends paid and share buybacks, as a proportion of consolidated net income. During the current three-year period, in which we have aimed to establish our Under our current Three-Year Plan, establishing base and raise quality of operations, we have not under- an unsurpassed, world-class quality of business taken large-scale investments for growth. Therefore, 12 SHISEIDO ANNUAL REPORT 2010 An Inter view with President Maeda the intent of our policy was to aggressively provide returns to shareholders by distributing a majority of net income to shareholders, while giving consideration to ■ Message to Shareholders and Investors In closing, please describe your vision of Shiseido’s future presence in global markets. increasing return on equity. However, the next threeyear period is positioned as a phase for getting into a The acquisition of Bare Escentuals was a major growth trajectory. In light of this, we are implementing step forward for Shiseido as a global corporation, and more aggressive growth strategies such as the acquisition we will continue to devote all of our strengths to the of Bare Escentuals. Therefore, Shiseido will appropri- challenge of becoming a global player representing ate a majority of net income for investments in growth. In Asia with its origins in Japan. This will further addition, we will raise the predictability of shareholder enhance our presence in global markets and propels returns by removing the uncertain component of flexible, Shiseido toward a new growth trajectory. At the same ad hoc share buybacks, and will change to using the time, we recognize that business development and payout ratio as a numerical target. We may flexibly con- corporate citizenship are both important for sustained duct share buybacks as a means of incrementally growth, and therefore intend to place even more increasing shareholder returns. emphasis on efforts to protect the environment and As a result of the above, our new target for share- fulfill our obligations to society. holder returns over the medium term is a consolidated Let me repeat my strong conviction that Shiseido payout ratio of 40 percent. However, we emphasize will be the choice of customers worldwide by creating the stable dividends, and plan to maintain cash dividends value that only Shiseido can. We must continue to be a per share at ¥50.00 for the year ending March 2011, for company that is needed. Exercising Shiseido’s unique a consolidated payout ratio of 69 percent using our strength, which is its commitment to “realize the beauty forecast for net income. of customers and enrich their hearts to complement their outer beauty,” will be our motive force as we work to succeed in the new challenges we are taking on. We are counting on the continued support of shareholders and investors as we implement further reforms. Cash Dividends per Share and Consolidated Payout Ratio Cash dividends per share (¥) (%) 50 104.1 50 Consolidated payout ratio 50 87.2 30 34 32 68.6 52.6 59.1 39.5 06 07 08 09 (Years ended March) 10 11 (Forecast) SHISEIDO ANNUAL REPORT 2010 13 Business Strategy Net Sales / Operating Income 500 453.4 400 Operating Income (Right scale) Net Sales (Left scale) (Billions of yen) 43.1 439.0 447.6 50 412.3 36.9 34.3 (Billions of yen) 397.6 39.4 33.0 40 300 30 200 20 100 10 0 06 07 08 09 10 0 (Years ended March) Sales by Division Other 8.9% Healthcare 3.8% Professional 3.5% Toiletries 11.7% Cosmetics 83.8% Self-selection cosmetics 21.4% Counseling cosmetics Domestic Cosmetics ■ Domestic Cosmetics: 50.7% Note: Segment sales represent sales to external customers only and do not include intersegment sales or transfers. brands/lines. Shiseido’s 21 core brands/lines in Business Environment and Strengths these areas are top brands or vying for top share in The domestic over-the-counter cosmetics market their categories. Shiseido is also concentrating its began to contract in the second half of the year efforts on cultivating core stores in each channel and ended March 2008, a trend that has continued due has superior operations at voluntary chain stores and to department stores that can provide the quality services rapid deterioration of the economy since September 2008. In the year ended March 2010, it and counseling that the Company aims for. apparently shrank a further 3 to 4 percent. Structurally, the market further polarized between high- and low-priced products, and the low-priced market expanded. Although deflationary trends seem to have moderated to some extent, consumption has continued to decrease. The Domestic Over-the-Counter Cosmetics Market (Shiseido Estimates) Year Ended March 2008 1H Year Ended March 2009 2H 1H -1 to -2% -1 to -2% 2H Year Ended March 2010 1H 2H ± 0% In this market, Shiseido is concentrating resources -3% -3 to -4% -3 to -4% such as people and marketing outlays on the two core areas of mega lines and relationship-building ± 0 to -1% annually -2 to -3% annually -3 to -4% annually Note: In the year ending March 2011, Shiseido plans to begin using the business segments of Domestic Cosmetics, Global Business and Other. As a result, domestic professional division results will be included in Global Business rather than in Domestic Cosmetics as in the past. 14 SHISEIDO ANNUAL REPORT 2010 ■ Overview of the Year Ended March 2010 Please see Management’s Discussion and Analysis on pages 37 to 49 for more detail on Domestic Cosmetics results. In the year ended March 2010, Shiseido responded to its rapidly changing markets by targeting stores and brands/lines to strengthen sales in each channel and implemented focused initiatives. While results were not completely satisfactory at drug stores and general merchandise stores, we achieved strongly positive results by introducing the PS Program* at approximately 600 voluntary chain stores where we are focusing on improvement and following up with solid support. At department stores, we concentrated on major stores, and increased share through means including the promotion of our Double Counter strategy entailing separate counters for and ■ Initiatives in the Year Ending March 2011: Brand Strategy In the year ending March 2011, Shiseido will work to increase brand value, centered on mega lines. We will assiduously develop long-selling brands/lines by focusing on existing hit products to attract and retain loyal customers. For example, in March 2010 we added a goldcolored Head Spa series for scalp care to Tsubaki, thus creating a third series in addition to the red series for luster care and the white series for damage clé de peau BEAUTÉ. However, in spite of these aggressive initiatives, results for counseling cosmetics, self-selection cosmetics and toiletry products decreased year on year because of the impact of cooling consumer sentiment and price sensitivity among customers. As a result, domestic cosmetic sales decreased 3.6 percent year on year. High-priced counseling cosmetics largely outperformed the overall market but midpriced counselling and low-priced self-selection products were down year on year. care. As a result, we are better able to meet a wide range of customer needs during the year ending March 2011. This will further strengthen the clear product value the Tsubaki line delivers in the highly competitive haircare market. Moreover, a completely new men’s hair styling agent, Uno Fog Bar, became a hit product in the year ended March 2010, and in March 2010 we launched In and On, a line that exemplifies our unique concept of internal and external beauty because it counters the effects of aging on the skin as both a cosmetic product and a 21 Core Brands/Lines 6 Mega Lines 5 Relationship-Building Brands/Lines 21 Core Brands/Lines * PS Program: A strategy for nurturing voluntary chain stores with growth potential that want to strengthen cooperation with Shiseido. The program involves the formulation of shared goals and focused execution tailored to each store’s unique characteristics. SHISEIDO ANNUAL REPORT 2010 15 Meticulous Combination of Channels and Brands/Lines Domains Combinations of Channels and Brands/Lines Value-Added Counseling Voluntary chain stores, department stores, general merchandise stores X high-priced counseling products centered on relationship-building brands/lines such as clé de peau BEAUTÉ, Revital Granas and Bénéfique Sales techniques in which beauty consultants communicate value to value-conscious customers seeking cosmetics most suited to them Spot Counseling Drug stores X mid-priced counseling products centered on mega lines such as MAQUILLAGE and Elixir Sales techniques involving mass advertising and “one-point counseling” (tips) for customers who are very interested in cosmetics trends Self-Selection Self-selection counters at drug stores and general merchandise stores X low-priced self-selection and toiletry products centered on mega lines such as Aqua Label, Integrate, Tsubaki and Uno Sales techniques involving delivery of information at the sales counters for price-conscious customers who make their own choices food product. Uno Fog Bar and In and On are repre- To reinforce these initiatives, Shiseido has meticu- sentative of the innovative products we want to lously combined channels and brands/lines into launch in the future to deliver new value. three domains that reflect customer (buyer) purchasing behavior: value-added counseling, spot ■ Initiatives in the Year Ending March 2011: Channel Strategy counseling and self-selection. We will assiduously cultivate mega lines and relationship-building brands/lines centered on these domains. At voluntary chain stores, we will accelerate the PS Program and expand it to approximately 800 stores. At department stores, we will continue to ■ Initiatives in the Year Ending March 2011: focus on major stores and promote the Double Sales Strategy Counter strategy. At general merchandise stores, We restructured our front-line sales organization in we will strengthen the capabilities of beauty consult- April 2010, moving from our former channel-based ants, primarily at major stores. At drug stores, we sales system to a system that can adapt to markets will narrow our focus to major corporate groups in from the perspectives of both area and store chains. order to respond to them thoroughly in a manner consistent with their individual characteristics. We have established a sales division for major store chains, which has enabled responsive value chain supervision for each account via a single point for consistent communication ranging from sales programs targeting the headquarters of structured retailers to counter creation at stores. Meanwhile, reorganized branches will flexibly invest resources across all channels to achieve overall optimization for each area. Using this new system, we will work to enhance our negotiating position by responding meticulously to changes in the retail environment such as channel convergence resulting The Double Counter strategy, entailing separate counters for peau BEAUTÉ, is aimed at increasing share. 16 SHISEIDO ANNUAL REPORT 2010 and clé de from alliances among retailers. Business Strategy Net Sales / Operating Income Operating Income (Right scale) Net Sales (Left scale) (Billions of yen) (Billions of yen) 300 263.7 236.6 224.3 200 30 260.9 196.3 17.9 20 15.0 10.4 9.1 100 10 2.8 0 06 07 08 09 0 10 (Years ended March) Sales by Division Professional 11.5% Cosmetics 88.5% Overseas Cosmetics ■ Overseas Cosmetics: Note: Segment sales represent sales to external customers only and do not include intersegment sales or transfers. position. In Europe and North America, Shiseido is Business Environment and Strengths enhancing its presence as a prestige skincare line, The high-end cosmetics markets of Europe and and subsidiary Beauté Prestige International S.A. has North America have been stagnant since the designer fragrance brands that are strong in Europe. Lehman Brothers collapse. However, signs of recovery began to appear slowly from the fourth quarter of the year ended March 2010. The global recession ■ Overview of the Year Ended March 2010 affected the high-end cosmetics markets of Asia, but In the year ended March 2010, Shiseido moved to not as much as those of Europe and North America, enhance its competitiveness in global markets by bol- and growth returned to previous levels from the sec- stering skincare lines and installing new counters to ond half of the fiscal year. strengthen cultivation of the global brand . In overseas cosmetics markets, Shiseido is particu- We also expanded the City Concept strategy to major larly strong in China and the rest of Asia. Shiseido cities in Europe, North America and Asia in order to began operating in China some 30 years ago, ahead focus marketing on cities that have a strong ripple of other cosmetics companies, and has built a powerful effect on their respective countries as a whole. Note: In the year ending March 2011, Shiseido plans to begin using the business segments of Domestic Cosmetics, Global Business and Other. As a result, domestic professional division results will be included in Global Business rather than in Domestic Cosmetics as in the past. SHISEIDO ANNUAL REPORT 2010 17 In China, a key market, we continued to energetically implement channel-specific brand marketing. In department stores, we maintained strong growth by strengthening the makeup domain, which included introducing the MAQUILLAGE makeup mega line from Japan and innovating the China-only AUPRES brand. Moreover, we signed up additional cosmetic specialty stores, and sales at existing cosmetic spe- We have translated the Shiseido BC Omotenashi Credo, a digest of beauty consultant activities, into 22 languages for overseas circulation. cialty stores were steady because of measures to strengthen sales of the URARA brand, which is only sold in this channel. We are aiming for full-scale development of the masstige business in Asia during the next ThreeYear Plan. To strengthen the base of this business, during the past fiscal year we expanded the areas in which we sell Za and MAJOLICA MAJORCA and raised sales of these products. Through these efforts, overall sales in the overseas cosmetics business increased 3.0 percent year on year on a local currency basis, but decreased 9.3 percent when translated into yen because of the impact of the appreciation of yen against other currencies. ■ Initiatives in the Year Ending March 2011: Global Development The City Concept is Shiseido’s fundamental strategy for global development, and we will concentrate our efforts on Asia, where major cities have a strong ripple effect on their respective countries as a whole and markets are expected to grow. Concurrently, we will continue to move forward with initiatives in Europe and North America. Initiatives in Asian countries will include area-based billboard campaigns, advertising on public transportation and events at stores. In strengthening cultivation of the global brand , we have been working to strengthen Please see Management’s Discussion and Analysis on the premium skincare, skin-brightening and anti- pages 37 to 49 for more detail on the results of the overseas aging lines. Going forward, we will continue to cosmetics business. determine customer needs and evaluate the moves of competitors while further increasing the speed of initiatives. In addition, we will enhance the responsiveness of beauty consultants, who communicate product value to customers, by developing and introducing overseas versions of customer response software. We will also communicate Shiseido’s spirit of omotenashi (hospitality) by distributing the Shiseido BC Omotenashi Credo to all beauty consultants worldwide to improve the quality of their activities. We have been making steady progress in devel- At department stores, we introduced new counters with enhanced design to strengthen the presence of our prestige brand . 18 SHISEIDO ANNUAL REPORT 2010 oping business in new markets, and will accelerate these efforts. As of the March 2010, Shiseido operated Business Strategy in 73 countries and regions, and in the year ending March 2011 began doing business in Mongolia through a distributor. We also plan to initiate operations in new markets in several other countries. In countries where we already operate we will promote a shift to direct sales through joint ventures or subsidiaries in line with market expansion. ■ Initiatives in the Year Ending March 2011: Development in Asia In the year ending March 2011, we will carefully In China, we complemented our presence in the department store and specialty cosmetics store channels by launching DQ in the drugstore channel. This brand is already receiving strong customer support. prepare for the full-scale development of the masstige business during the next Three-Year Plan. We demographic, and will ensure growth in ways such will build on the successes of and experience gained in as popularizing skincare products and strengthening the year ended March 2010 to take the steps needed the AUPRES lineup. for full-scale development integrated with the low- At cosmetics specialty stores, we are effectively end market in Japan in the year ending March 2011. using customer data centered on the URARA brand We expect this program to cover multiple brands sold only in cosmetics specialty stores to improve from Japan and Asia, and plan to start with certain our responsiveness to customers. We also continue to brands in the second half of the fiscal year. energetically promote the addition of new cosmetics Moreover, the required infrastructure for this strategy specialty stores, with the aim of achieving contracts includes the Vietnam plant, which began operating with 5,000 stores in total during the year ending in April 2010. It will be a key production and ship- March 2011. ment base supporting the masstige business over the medium-to-long term. In March 2010, we entered the drugstore channel, our third pillar in China, with the launch of the DQ skincare brand. Going forward, we will secure sales counters at large chains in major cities, with the goal of ■ Initiatives in the Year Ending March 2011: establishing our presence in 600 stores during the Development in China year ending March 2011. Also in March 2010, Our business in China is a growth driver. We will Shiseido began full-scale operations in the profes- energetically promote new domains covering new sional business in China, and is working to increase the customer groups, channels and businesses in order to market presence of the maintain strong growth. and the JOICO brand for hair salons. We are also Professional line We will continue to install new counters in depart- concentrating on expanding the number of salons ment stores. We introduced the MAQUILLAGE that handle our products, with the targets of increasing makeup line in the year ended March 2010, to win the number to 700 in Shanghai and Beijing by the customers in China’s crucial New 1980s Generation * end of 2010 and to 2,500 by the end of 2014. * The New 1980s Generation: The population segment of approximately 200 million born in the 1980s that grew up under China’s one-child and economic reform policies and progressive values, and is now a leading consumer demographic. SHISEIDO ANNUAL REPORT 2010 19 Feature: Conclusions and Beginnings Shiseido will wrap up its current Three-Year Plan in the year ending March 2011 and build a firm footing for getting on a growth trajector y during the next Three-Year Plan. This feature presents four case studies detailing the conclusions and beginnings that support value creation at Shiseido. Case Study 1: significant year-on-year sales growth for participat- PS Program — ing stores. The PS Program entails sales initiatives focused on the Bénéfique line sold only in voluntary chain stores, including advertising tailored to geo- Measures to Support Voluntar y Chain Stores graphic areas, support for sales counters and expanded distribution of samples. Seminars covering such topics as the use of original skin assessment equipment that Shiseido developed and sales methods for new products have earned the praise of participants, who commented that the seminars helped them raise the number of repeat customers. Even as Japan’s cosmetics market as a whole gravitated toward lower price points, in the year ended March 2010 Shiseido achieved a number of successes in the voluntary chain store channel, where it could demonstrate its strength. The next task is to spread the success. Accelerating initiatives to build a firm footing for the next Three-Year Plan, Shiseido plans to increase the number of stores participating in the PS Program to ➤ April 2009: With the domestic cosmetics busi- ness battling in a challenging market environment, Shiseido changed from a uniform approach to all stores to one in which it looks at each channel to determine stores and brands/lines that are strengthening sales, and then concentrates sales promotion and other resources on them. Noteworthy successes of this initiative were seen in the voluntary chain store channel, comprising individual stores with systemized counseling sales. Here, Shiseido introduced the PS Program, which currently supports approximately 600 core voluntary chain stores, and concentrated efforts resulted in 20 SHISEIDO ANNUAL REPORT 2010 800 in the year ending March 2011. ➤ As the mega line strategy got started in 2005, President Maeda provided a pointer for the renewal of Men’s Hair Styling Product Primer 1980s the Uno line for men: “Go beyond plain old hair Setting Agent breakout value, because that is how to build lines (Characteristics) that capture top share. Under his direction Shiseido Mechanism undertook to create major hit products that would Acrylic resin Binds hairs together to set expand the market for men’s hair styling products. Excellent hold In 2007, sales of mainstream wax products had Features were moving from a hard to a natural look in hair Restyling not possible Wax 2009 ~ ▲ throw out the comfortable status quo and create ▲ Gel Mousse Mist styling wax.” He suggested that Shiseido should peaked and purchase cycles were lengthening. Men Mid-1990s Solid oil Solid oil binds hairs together, and resin hardens hair from the outside to set. Uno Fog Bar Adhesive resin Each hair is coated, so all have an adhesive surface. Excellent stylability Sticky Difficult to maintain style or restyle with fingers Good styling without hardness styling, and hair styling agents were evolving in tandem. Shiseido had been developing innovative gel, Fast forward to August 2009. Shiseido had just mousse and wax products every 10 to 15 years and led launched the new hair styling proposal Uno Fog Bar, the market. and sales of this unprecedented hair styling agent Shiseido’s molecular design research using Fit took off immediately. Shiseido hit its sales target for Polymer, a type of adhesive polymer, resulted in a the year of 2.4 million bottles just one month after novel agent that styled hair well without making it launch. Customers were extremely enthusiastic hard. It was a breakout product: it wasn’t sticky, about this product, with surveys showing 95 percent allowed easy styling with fingers, and allowed would purchase Uno Fog Bar again. Shiseido innova- repeated restyling. tion was the key factor in this success. Shiseido will continue to build lines and remain at the leading edge of our markets. Case Study 2: Uno Fog Bar — The Breakout Product SHISEIDO ANNUAL REPORT 2010 21 ➤ 1994: Currently chairperson, Leslie Blodgett became chief executive officer of Bare Escentuals, which was founded in 1976. In 1995, she led the company in the launch of the bareMinerals brand, which has had a major market impact and continues to grow. bareMinerals uses a mineral powder containing no preservatives, fragrances, oils or talc. According to Shiseido estimates, it now has a towering have established collaborative projects and are 67 percent share of the U.S. mineral foundation mar- studying and discussing a broad range of themes to ket. Bare Escentuals has aggressively deployed a achieve both sales and cost synergies as they suc- direct marketing business model in which Ms. cessively formulate new plans. Shiseido and Bare Blodgett herself appeared on television shopping Escentuals are also expediting high potential brand programs to promote products while marketing cre- building initiatives that deploy Shiseido’s R&D atively through department stores and company- strengths centered on skin care and business devel- owned stores to retain customers. opment capabilities in Japan and Asia. Shiseido and Bare Escentuals have been working Bare Escentuals products are already succeeding at together to achieve synergies since the acquisition department stores in Japan, with launches at the was completed in March 2010. The two companies Isetan department store in Shinjuku in March 2010 and at the Hankyu Umeda Main Store in June 2010. Sales are strong, which also supports growth in tele- Case Study 3: Bare Escentuals — vision shopping sales. Going forward, Shiseido intends to transform this North American brand into a global brand. Full speed ahead! Shiseido’s Newest Asset Bare Escentuals Net Sales and Operating Income (Millions of U.S. dollars) Net Sales Operating Income 511 558 556 395 139 2006 169 2007 175 2008 (Years ended December) 22 SHISEIDO ANNUAL REPORT 2010 159 2009 Feature: Conclusions and Beginnings Case Study 4: The Vietnam Plant — Key to the Masstige Business The Vietnam plant complies with ISO 22716, and employs stringent standards for production and product quality management that are equivalent to those for the manufacture of oral pharmaceuticals. It is environmentally friendly, featuring the latest energyefficient equipment and a zero waste emission sys➤ Shiseido moved to strengthen its global production tem that employs recycling and reuse. Shiseido is system by selecting Vietnam as the site for a new also nurturing people, its most important resource. plant, its fifteenth worldwide. Vietnam is situated at the Fifteen core local employees came to Japan for five heart of Southeast Asia, which reduces the cost and months of training covering everything from production time for shipments to the other countries of Asia. In technology to Japanese culture, as well as Shiseido’s addition to its youthful and energetic workforce, corporate culture and manufacturing philosophy. Vietnam also positions Shiseido to benefit from the elimination of tariffs among ASEAN nations. Completed in February 2010, the Vietnam plant began operations in April 2010. It currently pro- The Vietnam plant is representative of Shiseido’s moves to proactively prepare the infrastructure for new growth from the full-scale development of the masstige business during the next Three-Year Plan. duces facial cleansers and men’s hair styling agents for the Japanese market. It will become a key component of the masstige business in the future, with planned manufacturing of products for Asia’s rapidly growing middle class. Shiseido forecasts growth in demand for these products, and therefore invested approximately ¥4 billion to construct a 25,000- Overview of the Vietnam Plant Address Amata Industrial Park, Long Binh Ward, Bien Hoa City, Dong Nai Province, Vietnam Site area 100,000m2 Building area for production facility and adjacent wing 25,000m2 Production capacity Approximately 22 million units (annual) square-meter plant on a 100,000-square-meter site. Products manufactured Lotions, emulsions, creams, facial cleansers and hair styling agents Shiseido designed the plant so it can be tripled in Number of employees 132 as of May 2010 (scheduled to increase to about 210 by March 2011) size when needed in the future. SHISEIDO ANNUAL REPORT 2010 23 Corporate Governance Corporate Governance Policy Management and Execution Structure Shiseido is setting higher standards of corporate gover- Shiseido has selected a corporate auditor structure nance based on the understanding that maximizing corporate with double check functions for business execution: and shareholder value, fulfilling social responsibilities and supervision by the Board of Directors and audits of legality achieving sustainable growth and development are key to and adequacy by the Board of Auditors. maintaining support as a valuable company from all stake- Since adopting a corporate executive officer system in holders (customers, business partners, shareholders, the year ended March 2002, Shiseido has worked to reform cor- employees and society). porate governance by strengthening decision-making functions, enhancing management transparency and soundness, ■ Overview of Corporate Governance Reforms Management transparency, fairness and speed clarifying the allocation of responsibility and reinforcing supervisory and auditing functions. Shiseido strengthens these functions by integrating the outstanding features of a Strengthen decisionmaking functions 2001 Established Corporate Enhance management transparency and soundness 2001 Established Remuneration Committee Executive Officer Committee and Policy Meeting of 2005 Established Nomination Corporate Officers Advisory Committee 2002 Reduced number of directors Clarify allocation of responsibility 2001 Introduced corporate 2001 2006 2006 2006 executive officer system Introduced 1-year term for directors Set upper term limit per position Formulated rules governing promotions and demotions for corporate officers Lowered upper age limit per position for holding office Reinforce supervisory and auditing functions 2005 Increased number of external corporate auditors from 2 to 3 2006 Appointed external directors company of committees with the corporate auditor structure. The Board of Directors is composed of eight members including two external directors. The small number of members facilitates rapid decision making. The Board of Directors meets at least once a month to discuss all significant matters. Attendance for external directors at the 15 Board of Directors’ meetings in the year ended March 2010 averaged 86.7 percent. Attendance for other directors was 100 percent. Through the adoption of a corporate executive officer system, we are separating the decision-making and supervisory functions of the Board of Directors from the business execution functions of corporate officers. The Corporate Executive Officer Committee, which acts as the final decision-making body regarding material issues, furthers the 24 SHISEIDO ANNUAL REPORT 2010 transfer of authority to corporate officers and accelerates various duties including proposing the list of candidates for operational decision making. Shiseido’s President & directors and corporate officers. Both committees are Chief Executive Officer chairs this Committee. The term of chaired by external directors to maintain objectivity. office of directors is one year, and the term limit of corporate Additionally, since the June 2008 General Meeting of officers is four years per position in principle and six Shareholders, Shiseido has publicly disclosed aggregated years maximum. results of voting at the meetings. To obtain an outside point of view and further strengthen the Board of Directors’ supervisory function in Audit Structure regard to business execution, Shiseido appointed two Shiseido’s Board of Auditors consists of two standing external directors from the year ended March 2007. corporate auditors and three external corporate audi- Having external directors has stimulated discussion at tors. Corporate auditors monitor the legality and ade- Board of Directors’ meetings and strengthened its supervi- quacy of directors’ performance by attending Board of sory capabilities. Furthermore, Shiseido has designated Directors’ meetings and other important meetings. two external directors as independent directors and three Representative directors and corporate auditors meet external auditors as independent auditors pursuant to the regularly to exchange opinions and resolve corporate gov- Tokyo Stock Exchange’s Securities Listing Regulations. ernance issues. Shiseido maintains a framework to ensure In addition, Shiseido is actively promoting diversity that corporate auditors discharge their duties effectively. among directors in such ways as appointing individuals For example, the Company arranges liaison meetings with who have built careers outside of Shiseido. Wide perspective the accounting auditors and the Internal Auditing and advanced insight will promote objectivity and Department in addition to assigning full-time staff to assist in strengthen the Board’s supervisory and decision-making audits. Corporate auditor attendance for the 14 Board of functions. We are also handpicking a small and able Auditors meetings held in the year ended March 2010 was group of executive officers in addition to promoting 100 percent. For external corporate auditors, attendance at younger members. Board of Directors meetings was 88.9 percent and for To increase transparency and objectivity in manage- standing corporate auditors, attendance was 100 percent. ment, Shiseido established two committees to play an Internal audits of the entire Group are conducted to advisory role to the Board of Directors: the Remuneration ensure that business is executed in an appropriate manner, Committee, which recommends executive remuneration levels, and audit results are reported to the Board of Directors and the Nomination Advisory Committee, which conducts and Board of Auditors. ■ The Company’s System for the Management and Execution of Business General Meeting of Shareholders Appointment, termination Accounting Auditors Resolution at the General Meeting of Shareholders based on laws Appointment, termination Audit Appointment, termination Board of Auditors Audit Board of Directors Advisory committees to the Board of Directors Advisory committees to the Board of Directors Remuneration Committee CSR Committee Report Nomination Advisory Committee Supervision Compliance Committee Policy Meeting of Corporate Officers Corporate Executive Officer Committee Proposal of material legal and management issues Resolution, approval Proposal Resolution, approval Decision-Making Meeting of Corporate Officers SHISEIDO ANNUAL REPORT 2010 25 Remuneration to Directors, Corporate paid ¥38 million in performance-linked remuneration, in connection with the previous Three-Year Plan that ended March 2008, to one director at the time he served as a corporate executive officer but not concurrently as a director. Officers and Corporate Auditors Remuneration for directors and corporate officers consists of a basic fixed portion and a performancelinked portion that fluctuates depending on achieving management targets and share price. Effective the year 3. In addition to the above payments, for the fiscal year ended March 2010 three subsidiaries paid ¥27 million in basic fixed remuneration and ¥9 million in bonuses to two Shiseido directors who concurrently served as directors of these subsidiaries. 4. Shiseido provided no additional compensation to directors and corporate auditors other than the above executive remuneration, including the remuneration described in Notes 1 through 3. ended March 2009, the performance-linked portion has been revised upward to 60 percent of remuneration. Performance-linked remuneration consists of a bonus ■ Remuneration by Type to Representative Directors and Directors Whose Total Remuneration Exceeded ¥100 Million for the Year Ended March 2010 Basic Bonuses Stock options (Millions of yen) Total Shinzo Maeda Representative Director 49 35 36 121 37 18 10 66 marily aimed at fostering a shared awareness of profits Kimie Iwata Representative Director with shareholders. Performance-linked remuneration is Carsten Fischer Director 77 50 13 141 based on annual consolidated results, medium-term remuneration based on the achievement of the final year targets of the Three-Year Plan, to be paid at the culmination of the plan, and stock options as long-term incentive, pri- designed to give directors and corporate officers a mediumto-long-term perspective, not just a single-year focus, and to motivate management to become more aware of Shiseido’s performance and share price. External directors receive only basic fixed remuneration because of the importance of a stance independent from business execution in their supervisory functions. Due to the nature of auditing, corporate auditors receive fixed basic Notes: 1. In addition to the payments above, the Company recognized an expense totaling ¥2 million for the year ended March 2010 for stock options granted to Director Carsten Fischer at the time he was a corporate executive officer and not concurrently a director. The Company also paid the same director ¥38 million for the year ended March 2010 as performance-linked remuneration, in connection with the Three-Year Plan ended March 2008, for the period he was a corporate executive officer and not concurrently a director. 2. The above three directors do not receive any remuneration other than that presented in the above table and amounts referred to in Note 1. ■ Remuneration to Accounting Auditors for the Year Ended March 2010 (Millions of yen) remuneration only, to eliminate linkage with performance. Basic remuneration for directors and corporate auditors is within the monthly remuneration limits decided by the General Meeting of Shareholders; performance-linked remuneration, including the bonus, medium-term remuneration and long-term incentive stock options, is also set on a case-by-case basis by res- Item Amount Remuneration paid for services rendered as accounting auditors for the fiscal year under review 152 Total cash and other remuneration to be paid by the Company and its subsidiaries to their accounting auditors 185 Note: In the audit contract between the Company and its accounting auditors, remuneration paid for audits under the Corporate Law and audits under the Financial Instruments and Exchange Law are not clearly distinguished and cannot be practically separated. Therefore, the total payment for both is shown in “Remuneration to Accounting Auditors” above. olution at the General Meeting of Shareholders. Management System Unique to Shiseido ■ Remuneration to Directors and Corporate Auditors for the Year Ended March 2010 Directors (10 people) External directors (2 of the 10) Corporate auditors (5 people) External auditors (3 of the 5) Total (Millions of yen) Stock options Total Basic Bonuses 281 142 101 525 26 — — 26 96 — — 96 Guided by the idea that fulfilling corporate social responsibility (CSR) is crucial to Shiseido’s sustained development, we have established the CSR Committee and the Compliance Committee under the jurisdiction of the Board of Directors as part of our corporate governance structure. Both committees are headed by the 36 — — 36 Vice President and comprise members elected company- 377 142 101 621 wide. They make proposals for and report on plans and Notes: 1. In addition to the above payments, for the year ended March 2010 Shiseido recognized an expense of ¥7 million for stock options granted to three directors at the time served as corporate executive officers but not concurrently as directors. 2. In addition to the above payments, for the year ended March 2010 Shiseido 26 SHISEIDO ANNUAL REPORT 2010 results of activities to the Board of Directors. The CSR Committee carries out comprehensive monitoring from a companywide perspective, with the aim of Corporate Governance increasing corporate value. The Compliance Committee ventative measures and activities. It prepares manuals for use works to ensure legitimate and fair business practices in the in emergencies, and in the event of an emergency, it Group, and promotes activities including corporate responds by organizing a countermeasure headquarters, ethics, risk management and information security counter- project, team, or other grouping as dictated by the serious- measures to enhance management quality. ness of the situation. Shiseido’s Board of Directors has adopted and dis- Compliance and Risk Management closed a basic policy for internal control systems. We have enacted Group-wide Corporate Ideals, The In addition, in the year ended March 2009, the submis- Shiseido Way (Corporate Behavior Declaration) and The sion of reports on internal controls for financial reporting was Shiseido Code (Corporate Ethics and Behavior Standards), institutionalized. The Internal Auditing Department estab- which outline the standards of behavior that individual lishes and monitors the management of internal controls Group employees should apply in their work, and are actively throughout the Group. The internal control report is dis- promoting legitimate and fair business practices. closed on the Company’s website. We hold regular workshops on corporate ethics and human rights education, and assign a Code Leader to each office to ensure observance of The Shiseido Code. Code Leaders report on progress in promoting legitimate and Corporate Mission We seek to identify new, richer sources of value and use them to create a beautiful lifestyle. fair business practices at their respective offices. We have also established multiple reporting and consultation help lines, which include advice from external lawyers, to Mission detect and correct at an early stage actions that contravene the law, The Shiseido Code or other regulations, and to identify distress in employees. The Compliance Committee takes a cross-departmental approach to dealing with risks. The committee identifies and evaluates risk in management strategy operations and Company Rules and Regulations administrative operations, and promotes necessary pre- Corporate practice, daily business activities With our customers Through the creation of products possessing true value and exceptional quality, we strive to help our customers realize their dreams of beauty, well-being and happiness. With our business partners Joining forces with partners who share our goals, we act in a spirit of sincere cooperation and mutual assistance. With our shareholders We strive to win the support and trust of our shareholders through transparent management practices and sound business results achieved by high-quality growth, enabling the retention of earnings for future investments and payment of dividends. With our employees The diversity and creativity of our employees make them our most valuable corporate asset. We strive to promote their professional development and we evaluate them fairly. We recognize the importance of our employees’ personal satisfaction and well-being, and seek to grow together with them. With our society We respect and obey all laws in regions in which we do business. Safety and preservation of the natural environment are among our highest priorities. In cooperation with local communities and in harmony with international society, we employ our cultural resources in creating a beautiful lifestyle. SHISEIDO ANNUAL REPORT 2010 27 Contributing to Society Corporate Social Responsibility (CSR) Policy and family life, making it the first company in the domestic Shiseido actively promotes both fundamental CSR cosmetics industry to introduce initiatives aimed at required of a company and selective CSR unique to improving employees’ work-life balance. In recognition of Shiseido. In particular, Shiseido’s unique CSR activities the establishment and achievements of these systems, implement the idea of meticulously addressing all cus- in the year ended March 2010 Shiseido received the tomer beauty needs throughout life, as reflected in the Work-Life Balance Prize at the 2nd (fiscal 2009) corporate Diversity Management Awards sponsored by publishing message of “This Moment. This Life. Beautifully.” Specifically, Shiseido will further strengthen company Toyo Keizai, Inc. social activities through cosmetics, an approach that is Overseas, Shiseido has been introducing employee unique to the Company; enhance measures that address hotlines since the year ended March 2009 as part of its environmental problems, which are an important global efforts to determine whether legitimate and fair business issue; support women, who make up over 80 percent of practices are followed. As of March 31, 2010, we had Company employees, 90 percent of its customers and established hotlines at 14 of the 29 offices where intro- 50 percent of its shareholders; and enhance the safety duction is scheduled. Moreover, as of the same date, no and reliability that are the basis of trusting relationships calls had been received. In addition, in the year ended March 2010 Shiseido with customers. formulated internal behavior standards for responding to the spread of new strains of attenuated influenza. With Fundamental CSR Fundamental CSR, the most basic responsibilities of any company, involves sustaining business through actions such as providing products and services that satisfy customers, focusing on employees, business partnerships, protecting personal information and respecting human rights. Shiseido addresses these these standards and the manual for dealing with virulent strains that was completed in the previous fiscal year, we have established measures to cope with infectious diseases that could have a long-term impact on corporate activities. These measures have further reinforced initiatives aimed at respect for life and business continuity, which are core concepts in our risk management policies. issues as a Group. For example, since about 1990 Shiseido has formulated a variety of support measures to balance work, childcare ■ CSR Activities Domain Creating new markets Proposing new social values Social contribution activities Unique Shiseido CSR (philanthropy) Strict compliance with laws and regulations Environmental conservation, information disclosure, protection of personal information, protection of human rights Continued corporate existence Providing high-quality products and services Valuing employees Collaboration with business partners Profit and dividends Payment of taxes and creation of employment opportunities 28 SHISEIDO ANNUAL REPORT 2010 Fundamental CSR Representative Director and Vice President Kimie Iwata receives a prize at the 2nd Diversity Management Awards. Selective CSR Unique to Shiseido Shiseido actively pursues social contribution activities through its core business of cosmetics that are unique to the Company and are most expected from society. These activities are referred to as the Shiseido Life Quality Beauty Program. Through this program we improve quality of life (QOL) by leveraging the results of research in the products and methods we have cultivated in the field of beauty since our foundation. Shiseido established the Beauty Supporter System to enable many employees to participate in SHISEIDO LIFE QUALITY BEAUTY SEMINARS in Japan. (Employees can apply to participate via Shiseido’s intranet) The program encompasses two types of activities. The first is Shiseido Life Quality Makeup, which helps facilities for the elderly and the physically challenged in people with serious skin concerns such as bruises, dark order to communicate basic cosmetics usage and beauty spots, vitiligo* and skin irregularities choose appropriate information so people can take care of their skin them- cosmetics and gives them makeup advice. As of March 31, selves and experience cosmetics. In the year ended 2010, Shiseido provides advice through centers at 369 March 2010, we held about 3,000 seminars for about cosmetics specialty stores and medical institutions in 50,000 people worldwide, including in Japan. We are also Japan, using Perfect Cover foundation, which it developed actively running seminars through overseas offices, par- through many years of cosmetics research. Centered on the ticularly in China. In the year ended March 2010, we SHISEIDO LIFE QUALITY BEAUTY CENTER inside held a total of about 30 seminars in locations including our Head Office building in Tokyo’s Ginza district, these Shanghai, Beijing and Hong Kong. Cosmetics make activities are also offered overseas in China (Shanghai) people more positive, raise the desire for rehabilitation and Taiwan (Taipei and Kaohsiung). We plan to leverage and help deepen connections with society. Because of the cosmetics technologies developed through these these effects, cosmetic therapy is gaining attention activities in other products as well. from medical and other The other type of activities is SHISEIDO LIFE institutions. In the year QUALITY BEAUTY SEMINARS, in which staff visit ended March 2010, the Shiseido Beauty Solution * Vitiligo is an acquired skin condition characterized by pigment loss causing white patches on the hands, feet and other areas. Its cause is unknown. Development Center compiled the results of its research to date in order to publish Cosmetic Therapy through Nikkei Business Publications, Inc. Cosmetic Therapy, a sequel to The Psychology of Cosmetic Behavior compiled and edited by Shiseido in 1993, is a compilation of research on the psychology of cosmetic behavior and cosmetic therapy during the subsequent 15 years. In China, Shiseido is actively conducting SHISEIDO LIFE QUALITY BEAUTY SEMINARS. The Shanghai SHISEIDO LIFE QUALITY BEAUTY CENTER (right) conducted beauty seminars (above) following its establishment. For further information regarding Shiseido’s CSR activities, please see the Shiseido CSR website. (URL: http://www.shiseido.co.jp/e/csr/) SHISEIDO ANNUAL REPORT 2010 29 Environmental Initiatives Basic Policy for Environmental Activities ronmental issues had changed dramatically since the Shiseido has consistently shown consideration for the establishment of the Shiseido Eco Standard more than 10 environment since its foundation, with gratitude and years earlier. Based on this review, we formulated the esteem for the blessings of nature and the Earth. Production Eco Standard and the Sales Promotion Eco In the year ended March 2010, placing environmental Standard. At the same time, we formulated the Office Eco initiatives at the core of its management, Shiseido started Standard with specific rules for addressing environmental the Shiseido Earth Care Project, an environmental initiative issues in offices. Furthermore, we promoted combined involving all employees throughout the world. The pro- efforts with business partners such as ingredient and pro- ject’s mission is to realize a sustainable society where motional material suppliers and contract manufacturers humanity and the Earth’s environment can coexist beauti- using the Supplier Code of Conduct, which was formulated fully. In addition to basic environmental activities, which are in 2006 and revised in May 2010 to reflect changing times obvious social responsibilities, the project encompasses and social demands. active promotion of Shiseido’s unique environmental poli- In April 2010, Shiseido established the Environmental cies. Our goal is to create new lifestyles in which human Planning Department to manage these standards and beauty and the environment coexist. lead future environmental activities. This department will be central in collaborative efforts by related departments to ■ Overview of the Shiseido Group’s Environmental Efforts Corporate Mission Shiseido Eco Policy Mission Aiming to realize a sustainable society where people, the Earth and beauty co-exist step up environmental activities aimed at achieving the goals of the Shiseido Earth Care Project. Reducing Environmental Burden Shiseido has promised to work to realize a low-carbon society by reducing CO2 emissions at domestic factories by 15 percent (compared with the year ended March 1991; Project Name per unit of production) and by 10 percent at overseas factories (compared with the year ended March 2008; per unit of production) by the year ending March 2011. We All employees throughout the world work together Unique Shiseido activities + Basic environmental activities also abide by a variety of laws and regulations in order to reduce CO2 emissions and waste materials. Moreover, we are aware that the blessings of the Earth, the source of Cutting CO2 emissions, reducing energy use and preserving the Earth’s blessings Goals Achieve a new lifestyle linking beauty and eco activities in a way that is unique to Shiseido value in every process of our business activities, are limited. We therefore handle them with due care so that they can be passed on to future generations. At the same time, we are actively engaged in preserving biodiversity and are working Environmental Management Framework In 1992, Shiseido formulated the Shiseido Eco Policy as a management policy regarding the environment and in 1997 established the Shiseido Eco Standard comprising activity guidelines based on the Shiseido Eco Policy. In the year ended March 2010, we reviewed design standards for environmentally friendly products and promotional materials from a current perspective because envi- 30 SHISEIDO ANNUAL REPORT 2010 to realize a sustainable society. ■ Numerical Targets for the Year Ending March 2011 Location Domestic factories Overseas factories Details Target Terms of Comparison Compared with the year ended CO2 emissions 15% reduction March 1991 (per unit of production) Compared with the year ended 10% reduction March 2008 (per unit of production) Environmental Communication Representative environmental activities carried out by the Shiseido Group under the Shiseido Earth Care Project are introduced by number on a special website. http://www.shiseido.co.jp/eco/ The Shiseido Earth Care Project website ■ Case Studies No. 061 Ecological Disposal of Beauty Consultants’ Costumes Since the year ended March 2010, Shiseido No. 062 Reduction of Plastic in Aqua Label Packaging No. 064 Low-Energy Production of Shampoo Since the renewal of the moisturizer series of Shiseido reviewed the conventional heat- has employed chemical recycling, which uses the skincare line Aqua Label in August 2009, ing and cooling process for shampoo produc- thermal decomposition, to dispose of beauty Shiseido has replaced plastic boxes with film tion and developed a new production method consultants’ costumes at the end of their rental wrap and moved ahead in responding to the called cold processing, which does not require periods. Previously, about 50 tons of material environment. Shiseido took the same step the heating and cooling process due to innova- were burned with each disposal, which emitted when renewing its brightening series in tions in ingredient blending methods and about 100 tons of CO2, but switching to chemical February 2010 and anti-aging series in August process order. This new production method has recycling has enabled 2010, allowing it enabled us to reduce CO2 emissions. If used to almost 100 percent to reduce by about make all shampoos at the Kuki Factory, it of fibers to be recycled as 20 tons the roughly chemical ingredients and 75 tons of plastic other materials. As a it used annually. would reduce CO2 emissions by about 500 tons ▲ annually. We already use cold processing to produce some hair and beauty treatment sham- result, CO2 emissions poos and will successively expand its application have been reduced to to cover other products. nearly zero. make a commitment to the Minister for the Environment. In Shiseido’s Promise to Society In the year ended March 2009, Shiseido made a promise addition to reporting the progress of initiatives to the to society to carry out environmental activities as an envi- Ministry of the Environment, we will officially announce the ronmentally progressive company. results through our website and other channels. In November 2008, Shiseido endorsed “Caring for Climate: The Business Leadership Platform,” a climate change initiative being spearheaded by the United Nations Global Compact, as an opportunity to express to the Shiseido’s “Eco-First Commitment” (Summary) world its strong dedication to the environment. In March 2009, Shiseido became the first company in the cosmetics industry in Japan to be certified as an “Eco-First Company” by Japan’s Ministry of the Environment. The Eco-First Program was created by the Ministry of the Environment in April 2008 to encourage leading companies in each industry to further expand 1. Shiseido will actively pursue initiatives to prevent global warming. 2. Shiseido will actively pursue initiatives to realize a recycling-oriented society. 3. Shiseido will actively propose activities for realizing a society characterized by the beautiful coexistence of people and the Earth both inside and outside the Company. their environmental protection activities by having them SHISEIDO ANNUAL REPORT 2010 31 Board of Directors, Corporate Auditors and Corporate Officers (As of June 25, 2010) Directors 1970 Joined Shiseido 2003 General Manager of Corporate Planning Department 2003 Director, Corporate Officer 2005 Representative Director, President & CEO Responsible for Public Relations, Consumer Information, Corporate Culture, Advertising Creation, Beauty Solutions, Environmental Measures, CSR, Organizational Climate Reforms and Committees under Direct Control of the Board of Directors Shinzo Maeda Kimie Iwata Representative Director, President & CEO Representative Director, Executive Vice President Carsten Fischer Director, Corporate Senior Executive Officer Chair of CSR Committee and Compliance Committee Chief Financial Officer Responsible for Finance, Investor Relations, Information System Planning and Internal Control Responsible for Global Business (International Business, China Business and Professional Business) Chief Officer of International Business Division 1979 Joined Hans Schwarzkopf GmbH 2004 President of Professional Care, and Corporate Officer, Procter & Gamble Company 2006 Corporate Advisor of Shiseido 2007 Corporate Executive Officer 2008 Director 2010 Corporate Senior Executive Officer 1971 Entered Ministry of Labour 2001 Director-General, Equal Employment, Children and Families Bureau, Ministry of Health, Labour and Welfare 2003 Corporate Advisor of Shiseido 2004 Director, Corporate Officer 2007 Corporate Executive Officer 2008 Representative Director, Executive Vice President Yasuhiko Harada 1971 Joined Shiseido 2003 General Manager of Corporate Restructuring Department 2003 Corporate Officer 2005 Director 2006 Corporate Executive Officer 2008 Corporate Senior Executive Officer Director, Corporate Senior Executive Officer General Manager of Corporate Planning Department Chief Officer of Domestic Cosmetics Business Division Responsible for Domestic Cosmetics Business, Healthcare Business and Clé de Peau BEAUTÉ Marketing Unit 1982 Joined Shiseido 2007 General Manager of the Cosmetics Business Planning Department 2008 Corporate Officer 2009 Director 2010 Corporate Executive Officer 1975 Joined Shiseido 2006 Chief Officer of China Business Division 2007 Corporate Officer 2009 Director 2010 Corporate Executive Officer Hisayuki Suekawa Tatsuomi Takamori Director, Corporate Executive Officer Director, Corporate Executive Officer 1997 President, ASKUL Corporation 2000 CEO, ASKUL Corporation 2006 External Director of Shiseido 1997 Professor, School of Law, Waseda University 2003 Professor, Graduate School of Law, Waseda University 2006 External Director of Shiseido 2006 Dean of Faculty of Law and the School of Law, Professor of Waseda Law School and Waseda University 2008 Director, Global Center of Excellence - Waseda Institute for Corporation Law and Society Chair of Remuneration Committee Independent Director 1 Chair of Nomination Advisory Committee Shoichiro Iwata Tatsuo Uemura External Director External Director Independent Director 1 Directors retired as of June 25, 2010: Director, Corporate Senior Executive Officer Toshimitsu Kobayashi and Director, Corporate Senior Executive Masaaki Komatsu (Both have been appointed Corporate Advisor of Shiseido.) Corporate auditor retired as of June 25, 2010: Corporate Auditor Kiyoharu Ikoma (Appointed Corporate Advisor of Shiseido) Corporate officers retired as of March 31, 2010: Corporate Executive Officer Kiyoshi Kawasaki (Appointed Corporate Advisor of Shiseido), Corporate Officer Kazuo Tokubo and Corporate Officer Toshio Yoneyama (Appointed Standing Corporate Auditor of Shiseido) 32 SHISEIDO ANNUAL REPORT 2010 Corporate Auditors Kazuko Ohya Toshio Yoneyama2 Standing Corporate Auditor Standing Corporate Auditor 1973 Joined Shiseido 2000 General Manager of Consumer Information Center 2001 Corporate Officer 2007 Standing Corporate Auditor 1978 Joined Shiseido 2005 General Manager of Institute of Beauty Sciences 2006 Corporate Officer 2010 Standing Corporate Auditor Akio Harada Reiko Kuroda External Corporate Auditor External Corporate Auditor 2001 Prosecutor General 2005 External Corporate Auditor of Shiseido 1992 Professor, Department of Chemistry, College of Arts and Sciences, and Department of Biological Science, Graduate School of Science, The University of Tokyo 1996 Professor, Department of Life Sciences, Graduate School of Arts and Sciences, The University of Tokyo 2008 External Corporate Auditor of Shiseido Independent Director 1 Independent Director 1 Nobuo Otsuka External Corporate Auditor 1988 President, Keiseikai Hospital 2007 External Corporate Auditor of Shiseido Independent Director 1 Corporate Officers Kozo Hanada Toru Sakai 2 Chief Officer of Professional Business Operations Division Responsible for Production, Purchasing and Logistics Tsunehiko Iwai Youichi Shimatani 2 Responsible for Technical Planning, Quality Management and Frontier Sciences Business Responsible for Marketing of Domestic Cosmetics Business and Domestic Non-Shiseido Brand Businesses Asa Kimura 2 Shoji Takahashi Responsible for Cosmetics Products Research & Development and Software Development Responsible for Americas Chairman & CEO of Shiseido Americas Corporation Masaru Miyagawa Mitsuo Takashige Chief Officer of China Business Division and Chief Area Managing Officer of China Chairman of Shiseido China Co., Ltd. Responsible for Personnel General Manager of Personnel Department Shoji Nishiyama Responsible for Functional Food Research & Development, Innovative Science Research & Development, Research Administration and Technology Alliances Takafumi Uchida Responsible for General Affairs, Legal Affairs and Executive Affairs General Manager of General Affairs Department Ryuichi Yabuki Yu Okazawa 2 General Manager of International Sales Department International Business Division President of Shiseido Europe S.A.S. President of Shiseido International Europe S.A. President of Taishi Trading Co., Ltd. Responsible for Sales of Domestic Cosmetics Business President & CEO of Shiseido Sales Co., Ltd. President & CEO of FT Shiseido Co., Ltd. 1. Independent Director required by Rule 436-2 of the Tokyo Stock Exchange Securities Listing Regulations 2. New appointment SHISEIDO ANNUAL REPORT 2010 33 Main Subsidiaries and Af filiates (As of March 31, 2010) Company Name Location Paid-in Capital Main Business1 Equity ownership percentage3 ¥100 million 100.0 Chuo-ku, Tokyo ¥10 million 100.0 Shiseido International Inc. Chuo-ku, Tokyo ¥30 million 100.0 The Ginza Co., Ltd. Chuo-ku, Tokyo ¥100 million FT Shiseido Co., Ltd. Chuo-ku, Tokyo ¥100 million Shiseido Professional Co., Ltd. Chuo-ku, Tokyo ¥250 million 100.0 Shiseido Beauty Salon Co., Ltd. Chuo-ku, Tokyo ¥100 million 100.0 Shiseido Pharmaceutical Co., Ltd. Chuo-ku, Tokyo ¥100 million 100.0 Shiseido Sales Co., Ltd. Minato-ku, Tokyo Shiseido FITIT Co., Ltd. Shiseido Americas Corporation Delaware, U.S.A. Shiseido America, Inc. New York, U.S.A. Blush Holdings LLC Delaware, U.S.A. Bare Escentuals, Inc. Delaware, U.S.A. Zotos International, Inc. Connecticut, U.S.A. Shiseido International Europe S.A. Paris, France Shiseido International France S.A.S. Paris, France Shiseido Deutschland GmbH Dusseldorf, Germany Shiseido Cosmetici (Italia) S.p.A. Milan, Italy Shiseido Europe S.A.S. Paris, France Beauté Prestige International S.A. Paris, France Laboratoires Decléor S.A.S Paris, France Shiseido China Co., Ltd. Shanghai, China Shanghai Zotos Citic Cosmetics Co., Ltd. Shanghai, China Shiseido Liyuan Cosmetics Co., Ltd. Beijing, China Shiseido Dah Chong Hong Cosmetics Ltd. Hong Kong, China Taiwan Shiseido Co., Ltd. Taipei, Taiwan Shiseido Parlour Co., Ltd. Chuo-ku, Tokyo Domestic cosmetics business (Thousands of U.S. dollars) 100.0 $28,000 (100.0) 100.0 (U.S. dollars) $100 (100.0) 100.0 (U.S. dollars) $0.01 (100.0) 100.0 (Thousands of U.S. dollars) $25,000 (100.0) (Thousands of euro) 100.0 €256,133 100.0 (Thousands of euro) €36,295 (100.0) 100.0 (Thousands of euro) €5,200 €2,400 100.0 100.0 $403,070 (Thousands of U.S. dollars) (Thousands of euro) 98.2 (100.0) Overseas cosmetics business 100.0 (100.0) 100.0 (Thousands of euro) €9,000 (100.0) 100.0 (Thousands of euro) €17,760 (100.0) 100.0 (Thousands of euro) €19,374 (100.0) (Thousands of yuan) 100.0 CNY565,093 92.6 (Thousands of yuan) CNY418,271 (72.6) 65.0 (Thousands of yuan) CNY94,300 (33.0) (Thousands of HK dollars) 50.0 HKD123,000 (Thousands of NT dollars) 51.0 NTD1,154,588 ¥100 million 99.3 Others — Selan Anonymous Association2 Chiyoda-ku, Tokyo Other: 70 subsidiaries — — — — (Equity-method affiliates): 3 companies — — — — ¥11,600 million [100.0] Notes: 1. The segment name is noted in the Main Business column. 2. A company of less than 50 percent equity ownership that is treated as a subsidiary because Shiseido is essentially in control. 3. Numbers in parentheses include indirect equity ownership, and numbers in brackets represent ownership by parties with a close relationship or those in agreement with Shiseido. 34 SHISEIDO ANNUAL REPORT 2010 Financial Section Six-Year Summary of Selected Financial Data ·········· 36 Management’s Discussion and Analysis ··················· 37 Consolidated Financial Statements ··························· 50 Notes to the Consolidated Financial Statements ······ 55 Independent Auditors’ Report ··································· 75 SHISEIDO ANNUAL REPORT 2010 35 Six-Year Summar y of Selected Financial Data Shiseido Company, Limited, and Subsidiaries For the years ended March 31, 2005 to 2010 Thousands of dollars (Note 1) Millions of yen (Except per share data) 2005 Operating Results: Net sales ····························· ¥639,828 Cost of sales (Note 2) ············ 168,636 Selling, general and administrative expenses (Note 2) ·················· 444,663 26,529 Operating income (Note 2) ····· 29,043 EBITDA (Note 3) ··················· (8,856) Net income (loss) ·················· Financial Position (At year-end): Total assets ························· ¥701,095 25,213 Short-term liabilities (Note 4) ······· 69,114 Long-term debt····················· 94,327 Interest-bearing debt ············· Net assets ··························· 369,957 (Except per share data) 2006 2007 2008 2009 ¥670,957 176,884 ¥694,594 185,533 ¥723,485 186,466 ¥690,256 171,752 455,194 38,879 58,963 14,436 459,056 50,005 78,036 25,293 473,554 63,465 94,960 35,460 468,590 49,914 70,149 19,373 ¥671,842 12,786 69,492 82,278 387,613 ¥739,833 66,144 61,694 127,838 403,797 ¥675,864 38,653 24,566 63,219 399,739 ¥606,569 27,601 34,452 62,053 351,951 2010 2010 ¥644,201 $6,923,914 160,166 1,721,474 433,684 50,351 75,699 33,671 4,661,264 541,176 813,619 361,898 ¥775,446 $8,334,544 112,693 1,211,231 101,754 1,093,659 214,447 2,304,890 365,208 3,925,279 Per Share Data (In yen and U.S. dollars): Net income (loss) (Note 5) ······ Net assets (Note 5) ················ Cash dividend······················· Weighted average number of shares outstanding during the period (thousands) ·········· ¥ (21.5) 866.5 24.0 ¥ 34.4 906.1 30.0 ¥ 60.9 940.8 32.0 ¥ 86.1 946.2 34.0 ¥ 48.0 839.9 50.0 ¥ 84.6 875.7 50.0 414,219 412,855 412,572 407,696 403,240 397,886 Financial Ratios: Operating profitability (%) (Note 2) ·· Return on assets (%) ············· Operating ROA (%) (Notes 2 and 6)····· Return on equity (%) ·············· Equity ratio (%) ····················· Interest coverage ratio (times) (Note 7) ··· Debt-equity ratio (times) (Note 8) ··· Payout ratio (Consolidated)(%) ······· Total return ratio (%) (Note 9) ······ Number of employees at year-end ···· Net sales per employee ·········· 4.1 (1.3) 4.3 (2.4) 51.2 22.1 0.26 — — 24,184 ¥26.5 5.8 2.1 5.9 3.9 55.7 8.6 0.22 87.2 105.1 25,781 ¥26.0 7.2 3.6 7.4 6.6 52.5 30.6 0.33 52.6 52.6 27,460 ¥25.3 8.8 5.0 9.4 9.2 56.6 39.1 0.17 39.5 108.8 28,793 ¥25.1 7.2 3.0 8.2 5.4 55.6 23.6 0.18 104.1 127.2 28,810 ¥24.0 7.8 4.9 7.5 9.8 44.9 45.4 0.62 59.1 79.1 28,968 ¥22.2 $0.91 9.41 0.54 $239 Notes: 1. U.S. dollar amounts are converted from yen, for convenience only, at the rate of ¥93.04 = US$1 prevailing on March 31, 2010. 2. Cost of sales, selling, general and administrative expenses, operating income, operating profitability and operating ROA for years up to March 31, 2005 have been retrospectively restated to reflect changes in accounting policies for the year ended March 31, 2006. 3. EBITDA (Earnings before interest, tax, depreciation and amortization) = Income (loss) before income taxes + Interest expense + Depreciation and amortization 4. Short-term liabilities = Short-term debt + Current portion of long-term debt 5. Net income (loss) per share (primary) is based on the average number of shares outstanding during the fiscal year. Net assets per share is calculated using the number of shares outstanding as of the balance sheet date. 6. Operating ROA = (Operating income + Interest and dividend income) ÷ Total assets (Yearly average) 7. Interest coverage ratio = Net cash provided by operating activities ÷ Interest paid* *As stated in the statements of cash flows 8. Debt-equity ratio = Interest-bearing debt ÷ Equity* * Equity = Total net assets – Stock acquisition rights – Minority interests in consolidated subsidiaries 9. Total return ratio = (Cash dividend + Share buybacks*) ÷ Net income *Excluding odd-lot purchases 36 SHISEIDO ANNUAL REPORT 2010 Management’s Discussion and Analysis Operating Results Changes in Accounting Policies Overview Standards for Retirement Benefits (Part 3)” (ASBJ Statement No. Shiseido has adopted “Partial Amendments to Accounting During the fiscal year ended March 31, 2010, the economic 19, July 31, 2008) from the fiscal year ended March 31, 2010. The recession persisted in Japan and overseas, and conditions in adoption of this accounting standard had no effect on benefit obli- the consumer products market remained challenging. The gations, operating income, or income before income taxes. domestic cosmetics market contracted sharply as consumer sentiment remained cool. Overseas, recession impacted the Net Sales European market, but the North American market showed Net sales decreased 6.7 percent compared with the previous signs of recovery in the second half of the fiscal year. Markets in fiscal year to ¥644,201 million ($6,923,914 thousand), and newly industrialized economies were solid, with continued decreased 2.0 percent on a local currency basis. Sales in Japan were growth in the Chinese market. impacted by factors including the rapid cooling of consumer Since the fiscal year ended March 31, 2009, the Shiseido sentiment. Overseas sales were solid, especially in China, but Group has been aiming to become a global player representing decreased on a yen basis due to the appreciation of the yen. Asia with its origins in Japan by carrying out a Three-Year Plan to Thus sales both in Japan and overseas decreased year on year. improve the quality of activities across the board. Under this Three-Year Plan Shiseido is concentrating on creating a brand Net Sales/Overseas Sales Ratio loved by customers throughout the world with a focus on (Billions of yen) 800 strengthening cultivation of the global brand (%) 60 , further 600 45 400 30 200 15 expanding its business in China, and nurturing core brands/lines in the domestic market. In addition, we are improving our profitability by promoting structural reform, nurturing global human resources and strengthening corporate 0 governance in order to establish an “unsurpassed, world-class quality of business management.” Moreover, as a corporation that is part of society, we are actively promoting CSR activities, including social contributions and environmental protection. Although Shiseido devoted all of its strengths to these 0 2006 2007 2008 2009 2010 Net Sales Overseas Sales Ratio 671.0 694.6 723.5 690.3 644.2 29.4 32.4 36.5 38.0 36.9 Domestic Sales Overseas Sales 473.7 469.8 459.2 428.3 406.7 197.3 224.8 264.3 262.0 237.5 corporate activities during the fiscal year ended March 31, 2010, challenging conditions persisted because of the protracted recession. For the fiscal year ended March 31, 2010, net sales decreased 6.7 percent compared with the previous fiscal year to Cost of Sales and Selling, General and Administrative Expenses [Cost of Sales] ¥644,201 million ($6,923,914 thousand). In Japan, factors Cost of sales decreased 6.7 percent compared with the included lower sales as consumer sentiment remained cool. previous fiscal year to ¥160,166 million ($1,721,474 thou- Overseas, sales steadily increased on a local currency basis but sand), and the ratio of cost of sales to net sales was decreased when translated into yen due to the appreciation of the unchanged at 24.9 percent. Japanese currency. Operating income increased 0.9 percent to [Selling, General and Administrative Expenses] ¥50,351 million ($541,176 thousand). Operating profitability Selling, general and administrative (SG&A) expenses increased 0.6 percentage points compared with the previous decreased 7.4 percent compared with the previous fiscal fiscal year to 7.8 percent. Net income increased 73.8 percent to year to ¥433,684 million ($4,661,264 thousand). The ratio of ¥33,671 million ($361,898 thousand) because other expenses SG&A expenses to net sales decreased 0.6 percentage and income taxes both decreased year on year. points to 67.3 percent as a result of higher efficiency. Shiseido used a tender offer to acquire all outstanding shares of Bare Escentuals, Inc., a natural cosmetics company listed on the NASDAQ exchange in the United States, and made it a wholly owned subsidiary. Note 20 of the Notes to the Consolidated Financial Statements provides additional details on the acquisition of Bare Escentuals. Analysis of the major components of SG&A expenses is included in the following sections. Marketing Costs Marketing costs consist of advertising and promotional expenses. The ratio of marketing costs to net sales decreased 1.0 percentage point to 22.7 percent. Overseas, SHISEIDO ANNUAL REPORT 2010 37 Shiseido concentrated marketing costs on regenerating the the previous fiscal year. . In Japan, Shiseido raised cost Reflecting the deteriorating fund management environ- efficiency by assiduously distinguishing and concentrating ment, net interest expense, calculated as interest and divi- brands/lines for investment, which reduced the overall ratio of dend income less interest expense, totaled ¥54 million ($581 marketing costs to net sales. thousand), compared with net interest income of ¥1,009 million Personnel Expenses for the previous fiscal year. global brand The ratio of personnel expenses to net sales increased Impairment loss totaled ¥3,469 million ($37,285 thousand), 0.6 percentage points compared with the previous fiscal compared with impairment loss of ¥6,073 million for the pre- year to 23.0 percent. Personnel expenses decreased year vious fiscal year. This loss consisted primarily of impairment of on year as Shiseido compensated for increased pension fixed assets of domestic sales companies. In the previous expenses by reducing bonuses, but rose as a percentage of net fiscal year, it consisted of impairment of DECLÉOR brand sales because of the decrease in net sales. goodwill and trademark rights. Other Expenses The ratio of other expenses to net sales decreased 0.2 percentage points compared with the previous fiscal year to 21.6 percent. This improvement resulted from measures to reduce costs in response to lower net sales. Income before Income Taxes Income before income taxes increased 21.4 percent compared with the previous fiscal year to ¥46,739 million ($502,354 thousand). Income Taxes, Including Deferred Taxes Cost of Sales Ratio/SG&A Expenses Ratio Income taxes, including deferred taxes, decreased 37.3 (%) (%) 30 70 percent compared with the previous fiscal year to ¥9,493 29 69 million ($102,032 thousand) as a result of the tax effect of 28 68 27 67 26 66 tax rate was 20.3 percent, compared with 39.3 percent in 25 65 the previous fiscal year. 24 64 23 63 2006 2007 2008 2009 2010 26.4 26.7 25.8 24.9 24.9 Cost of Sales Ratio (Left scale) SG&A Expenses Ratio (Right scale) 67.8 66.1 65.4 67.9 67.3 the elimination of unrealized intercompany profit. The effective Minority Interests in Net Income of Consolidated Subsidiaries Minority interests in net income of consolidated subsidiaries decreased 10.1 percent compared with the previous fiscal year to ¥3,575 million ($38,424 thousand). Operating Income Operating income increased 0.9 percent compared with the previous fiscal year to ¥50,351 million ($541,176 thousand). Operating profitability increased 0.6 percentage points to 7.8 percent. Net Income Net income increased 73.8 percent compared with the previous fiscal year to ¥33,671 million ($361,898 thousand). Net income per share increased to ¥84.6 ($0.91) from ¥48.0 for the Operating Income/Operating Profitability previous fiscal year. Return on equity increased 4.4 percentage (Billions of yen) 80 (%) 60 7.5 40 5 20 2.5 10 points to 9.8 percent from 5.4 percent for the previous fiscal year because of higher net income. 0 2007 2008 2009 (%) (Billions of yen) 50 0 2006 Operating Income Operating Profitability Net Income/Return on Equity 2010 38.9 50.0 63.5 49.9 50.4 5.8 7.2 8.8 7.2 7.8 15 40 12 30 9 20 6 10 3 0 Net other expenses totaled ¥3,612 million ($38,822 thousand), compared with net other expenses of ¥11,428 million for 38 SHISEIDO ANNUAL REPORT 2010 0 2006 Other Income (Expenses) Net Income Return on Equity 2007 2008 2009 2010 14.4 25.3 35.5 19.4 33.7 3.9 6.6 9.2 5.4 9.8 Management’s Discussion and Analysis Review by Business Segment sentiment on promotional products, primarily mid-priced Results by business segment follow below. items, and the substantial impact of the trend toward lowpriced self-selection and toiletry products. Domestic Cosmetics [Professional Division] Sales in the domestic cosmetics segment decreased 3.6 per- Sales in the professional division, which manufactures and mar- cent year on year to ¥397,568 million ($4,273,087 thousand). kets products and services for hair and beauty salons, Given a changing market structure that is becoming polarized decreased 6.9 percent compared with the previous fiscal year. between high-priced and low-priced products, Shiseido In the beauty salon services sector, Shiseido emphasized worked to step up distinction and concentration. However, strengthening wedding-oriented beauty salons at wedding we have not responded fully to the move among customers halls and hotels. In the esthetic beauty and spa treatment toward low-priced items amid cooling consumer sentiment. sector, we concentrated on cultivating core salons and concluding new salon contracts. In hair and beauty salon product [Cosmetics Division] Sales in the cosmetics division decreased 4.4 percent compared with the previous fiscal year, with lower sales year on year of counseling products, self-selection products and toiletries. During the year, Shiseido responded to a changing market structure that is becoming polarized by being even more meticulous in combining brands/lines with channels. We focused on high-priced counseling products in the core voluntary chain store, department store and general merchan- sales, we continued to promote marketing activities that emphasize the quality of merchandising proposals. However, sales decreased year on year because a decline in the number of salon customers caused product sales to fall. [Healthcare Division] Sales in the healthcare division continued to rise, increasing 2.2 percent compared with the previous fiscal year. In the market for beauty supplements, we concentrated dise store channels, and on low-priced self-selection and toiletry resources to sustain expansion in sales of The Collagen line of products in the core drug store channel. beauty For high-priced counseling products, we generated steady results by expanding sales of relationship-building brands/lines centered on skincare. We executed sales measures supplements for enhanced skin regeneration. Shiseido also focused attention on launching The In and On line, which combines beauty foods and cosmetics for women in their 40s. specializing in the Bénéfique line exclusively for voluntary chain stores, and made progress with our new program that is designed to powerfully support voluntary chain stores that want to strengthen cooperation with Shiseido. At department stores, we implemented a Double Counter strategy for the top-end prestige clé de peau BEAUTÉ brand, and also strengthened cultivation of the REVITAL GRANAS line targeting the “new luxury segment” of women in their 30s or older. At general merchandise stores, we further enhanced the sales counter activities of beauty consultants and, just as at department stores, strengthened cultivation of the REVITAL GRANAS line. For low-priced self-selection and toiletry products, we concentrated on expanding sales of haircare, skincare and men’s mega lines at self-selection sales counters in drug stores and general merchandise stores. In order to meet an even broader range of customer haircare needs, we added a gold-colored Head Spa series to Tsubaki, thus creating a third series in addition to the red and white series. Moreover, we innovated Operating income for domestic cosmetics increased 19.2 percent compared with the previous fiscal year to ¥39,355 million ($422,990 thousand), and segment operating profitability was 9.8 percent. Improved efficiency of marketing costs and other selling, general and administrative expenses more than compensated for the decrease in gross profit resulting from lower sales. Overseas Cosmetics Sales in the overseas cosmetics segment increased 3.0 percent compared with the previous fiscal year on a local currency basis, but decreased 9.3 percent to ¥236,600 million ($2,542,992 thousand) when translated into yen due to the yen’s appreciation. Economic recession impacted the European market, but the North American market showed signs of recovery in the second half of the fiscal year. Results were strong in Asia, driven by China. [Cosmetics Division] the Aqua Label self-selection skincare line, and launched Uno Division sales increased 4.5 percent on a local currency Fog Bar, a completely new genre of men’s hair styling agent. At basis but decreased 8.1 percent on a yen basis compared the same time, we worked to establish the new sales system with the previous fiscal year. for large store chains and deepened cooperation in this channel. However, these efforts did not generate outstanding results because of the impact of cooling consumer Shiseido cultivated the global brand , which is its iconic prestige brand sold worldwide. We launched a new makeup line, followed by the Future Solution LX SHISEIDO ANNUAL REPORT 2010 39 premium skincare line. We also renewed the design of Operating income of the overseas cosmetics segment department store sales counters in ways such as introducing a decreased 39.2 percent to ¥9,122 million ($98,044 thousand) on new symbolic sign in order to enhance our global image. In addi- a yen basis because of the pronounced impact of the appreci- tion, we continued to execute our City Concept strategy of ation of the yen, and operating profitability was 3.8 percent. focusing marketing on cities that have a strong ripple effect on Others their respective countries as a whole. In China, a key market, we maintained strong growth by Sales in other businesses decreased 41.0 percent com- continuing to energetically implement channel-specific brand mar- pared with the previous fiscal year to ¥10,033 million keting centered on China-only brands. In department stores, we ($107,835 thousand). The decrease was primarily the result of introduced MAQUILLAGE, a mega line in Japan, from a sales The Ginza Co., Ltd.’s withdrawal from its boutique business. foundation built on skincare. We also strengthened the makeup domain in ways such as innovating the China-only AUPRES makeup line. In addition, we signed up additional cosmetic specialty stores and worked to increase sales at existing cosmetic specialty stores in ways such as strengthening sales of the China-only brand URARA. [Frontier Sciences Division] The frontier sciences division handles items such as medicaluse drugs, cosmetics raw materials, chromatography, and cosmetic dermatology treatments. Bio-hyaluronic acid, a raw material used in cosmetics and pharmaceuticals, continued to perform well in Japan and overseas, and sales of 2e and In the masstige market, we significantly boosted sales of the Navision cosmetics for medical institutions increased. Za brand, which targets middle-income consumers. We also expanded the sales area of the self-selection makeup brand Operating income from other businesses increased 15.9 MAJOLICA MAJORCA into the countries of Southeast Asia. In percent compared with the previous fiscal year to ¥1,716 these and other ways, we moved to strengthen our foundation million ($18,444 thousand) and operating profitability was in growing markets. 10.6 percent. The withdrawal from the boutique business We also made steady progress in expanding business in resulted in increased profitability. new markets. We advanced into African markets for the first time by entering the markets of Egypt and Morocco and launched the global brand Net Sales by Business Segment (Billions of yen) 750 in Laos and Azerbaijan. As a result of these efforts, the global brand was available in 73 countries and regions (including Japan) as of 500 March 31, 2010. As part of efforts to improve quality and responsiveness at 250 sales counters, we distributed copies of the Shiseido BC Omotenashi Credo to beauty consultants worldwide. The 0 2006 Credo is a set of behavioral indicators to help realize the spirit of omotenashi, a Shiseido strength. Moreover, in the fragrance markets of Europe and North America, Beauté Prestige International S.A. added a new 2007 2008 2009 2010 Domestic Cosmetics Overseas Cosmetics Others 453.4 447.6 439.0 412.4 397.6 196.3 224.3 263.7 260.9 236.6 21.3 22.7 20.8 17.0 10.0 Total 671.0 694.6 723.5 690.3 644.2 line, A Scent by Issey Miyake, to its ISSEY MIYAKE brand of designer fragrances and also worked to strengthen the Jean Paul GAULTIER and NARCISO RODRIGUEZ brands. [Professional Division] Division sales decreased 7.4 percent on a local currency basis and 17.9 percent on a yen basis compared with the previous fiscal year. Zotos International, Inc., which manufactures and sells products for salons globally with a focus on North America, implemented aggressive marketing activities, including stepping up efforts to cultivate its core JOICO brand and launching Diamond Shine, a new haircare line. In the esthetic beauty and spa treatment sectors, the contraction of markets in Europe impacted the performance of DECLÉOR. 40 SHISEIDO ANNUAL REPORT 2010 Operating Income by Business Segment (Billions of yen) Domestic Cosmetics Overseas Cosmetics Others 2006 2007 2008 2009 2010 34.3 36.9 43.1 33.0 2.8 10.4 17.9 15.0 1.0 2.2 2.0 1.5 39.4 9.1 1.7 Operating Profitability by Business Segment (%) 2006 2007 2008 2009 2010 Domestic Cosmetics Overseas Cosmetics Others 7.5 1.4 2.4 8.1 4.6 4.9 9.7 6.7 5.0 7.9 9.8 5.7 3.8 5.2 10.6 Note: Operating profitability is calculated against sales for the segment, including intersegment sales. Management’s Discussion and Analysis Review by Geographic Segment Results by geographic segment follow below. currency basis. Sales decreased 1.5 percent on a yen basis to ¥108,010 million ($1,160,898 thousand) due to the overall appreciation of the yen versus Asian currencies. Sales grew Japan Sales in Japan decreased 5.1 percent compared with the previous fiscal year to ¥408,078 million ($4,386,049 thousand) due to a decline in sales of the core domestic cosmetics business. Operating income in Japan increased 30.4 percent compared with the previous fiscal year to ¥24,042 million ($258,405 thousand). Operating profitability was 5.6 percent. Improved efficiency in marketing costs and other selling, general and administrative expenses more than compensated for the decrease in gross profit resulting from lower sales. Americas Sales in the Americas decreased 0.1 percent compared with the previous fiscal year on a local currency basis. Sales decreased 9.7 percent on a yen basis to ¥45,720 million ($491,402 thousand) due to appreciation of the yen versus the U.S. dollar. steadily in the cosmetics division, centered on the key market of China. In the cosmetics division, high growth continued in China, including Hong Kong. Sales were also solid in countries other than China, particularly Taiwan and Thailand. Operating income in Asia/Oceania decreased 10.2 percent compared with the previous fiscal year to ¥15,074 million ($162,016 thousand), as higher gross profit resulting from sales growth on a local currency basis did not fully compensate for the effect of exchange rates. Operating profitability was 13.9 percent. Net Sales by Geographic Segment (Billions of yen) 2006 2007 2008 2009 2010 Japan Americas Europe Asia/Oceania 475.7 46.0 85.6 63.7 471.2 51.7 88.4 83.3 460.7 56.6 103.8 102.4 430.0 50.7 100.0 109.6 408.1 45.7 82.4 108.0 Outside Japan 195.3 223.4 262.8 260.3 236.1 Cosmetics division sales decreased marginally year on year due to the effect of the recession. Sales of cosmetics at sales counters in the department store market decreased by nearly double digits, although the global brand performed solidly centered on skin care. The professional division was impacted by the recession, although Zotos International, Inc. aggressively developed Operating Income by Geographic Segment (Billions of yen) 2006 2007 2008 2009 2010 Japan Americas Europe Asia/Oceania 24.0 0.9 5.4 7.7 27.3 31.8 18.4 24.0 2.8 4.0 3.3 3.2 6.3 9.0 8.3 5.6 11.2 15.9 16.8 15.1 Outside Japan 14.0 20.3 28.9 28.4 23.9 business. Operating income in the Americas decreased 1.8 percent compared with the previous fiscal year to ¥3,217 million ($34,577 thousand), due to lower gross profit from the decline in sales and the appreciation of the yen. Operating profitability was 6.0 percent. Europe Sales in Europe decreased 3.4 percent compared with the pre- Operating Profitability by Geographic Segment (%) 2006 Japan Americas Europe Asia/Oceania 4.8 1.7 6.0 12.0 Outside Japan 6.7 2007 2008 2009 2010 5.5 6.5 4.0 5.6 4.7 6.1 5.6 6.0 6.8 8.3 7.8 6.5 13.4 15.5 15.3 13.9 8.6 10.4 10.3 9.6 Note: Operating profitability is calculated against sales for the segment, including intersegment sales. vious fiscal year on a local currency basis. Sales decreased 17.6 percent on a yen basis to ¥82,393 million ($885,565 thousand) due to appreciation of the yen versus the euro. Overseas Sales (by Destination) (Billions of yen) 300 In the cosmetics division, sales of fragrances decreased because of their susceptibility to the effect of the recession. 200 In the professional division, sales of the esthetic beauty and spa treatment brand DECLÉOR were flat. 100 Operating income in Europe decreased 31.6 percent compared with the previous fiscal year to ¥5,647 million ($60,694 0 2006 thousand), mainly because of lower gross profit from the decline in sales and the appreciation of the yen. Operating profitability was 6.5 percent. Asia/Oceania Americas Europe Asia/Oceania Total 2007 2008 2009 2010 47.5 54.0 59.4 54.9 48.5 80.4 79.3 92.8 88.5 73.8 69.3 91.5 112.1 118.6 115.2 197.2 224.8 264.3 262.0 237.5 Sales in Asia/Oceania increased 10.4 percent on a local SHISEIDO ANNUAL REPORT 2010 41 Liquidity and Capital Resources Financing and Liquidity Management Moody’s S&P Long-term A1 (Outlook: Stable) A (Outlook: Stable) Short-term P-1 A-1 (As of June 16, 2010) Shiseido seeks to generate stable operating cash flow and ensure a wide range of funding methods, with the aims of Cash Flows securing sufficient capital for operating activities and maintaining sufficient liquidity and a sound financial position. We fund working capital, capital expenditures, and investments and loans needed for sustainable growth by supplementing cash on hand and operating cash flow with bank borrowings and bond issues. Cash and cash equivalents (net cash) as of March 31, 2010 totaled ¥77,157 million ($829,288 thousand), a decrease of ¥14,701 million ($158,007 thousand) compared with the previous fiscal year-end. Cash Flow Summary As of March 31, 2010, Shiseido maintained a sufficient level of (Billions of yen) 2008 2009 2010 75.3 42.8 69.4 liquidity. The use of diverse funding methods provided a high level of financial flexibility. One of our targets for short-term liquidity is Cash flows from operating activities to maintain cash on hand at a level of approximately 1.5 Cash flows from investing activities (5.8) (28.2) (204.9) months of consolidated net sales. As of March 31, 2010, cash and Cash flows from financing activities (95.9) (32.3) 120.4 120.4 91.9 77.2 time deposits together with short-term investments in securities Cash and cash equivalents at end of year totaled ¥94,825 million ($1,019,185 thousand). It represented 1.8 months of consolidated net sales. As of March 31, 2010, interest-bearing debt totaled Cash Flows from Operating Activities ¥214,447 million ($2,304,890 thousand), reflecting fund pro- Net cash provided by operating activities totaled curement in connection with the acquisition of Bare ¥69,432 million ($746,260 thousand). Income before Escentuals. Shiseido has diversified funding methods. These income taxes of ¥46,739 million ($502,354 thousand) and include an unused shelf registration in Japan for ¥80.0 billion of depreciation of ¥26,350 million ($283,212 thousand) con- straight bonds. Moreover, Shiseido Co., Ltd. and two sub- tributed to cash provided by operations. Uses of cash sidiaries in the United States and Europe have established a included income taxes paid of ¥7,498 million ($80,589 syndicated loan program with unused commitments totaling thousand) and decrease in notes and accounts payable of $240 million. A financial subsidiary in the United States has ¥9,085 million ($97,646 thousand). also established an unused commercial paper program totaling $100 million. Cash Flows from Investing Activities Net cash used in investing activities totaled ¥204,885 Credit Ratings million ($2,202,117 thousand). This was mainly due to investments related to the Bare Escentuals acquisition, as Shiseido recognizes that it needs to maintain a certain level of well as construction of a new factory in Vietnam. credit rating to secure financial flexibility that is consistent with its Acquisition of fixed assets, calculated as the sum of acqui- capital/liquidity policies and to secure access to sufficient capital sition of property, plant and equipment, intangible assets resources through capital markets. Shiseido has acquired ratings excluding goodwill, and long-term prepaid expenses, from Moody’s Investors Service Inc. (Moody’s) and Standard totaled ¥25,517 million ($274,259 thousand), which was and Poor’s (S&P) to facilitate fund procurement in global capital about the same level as depreciation. markets. On March 10, 2010, S&P downgraded Shiseido’s long-term Cash Flows from Financing Activities credit rating to A from A+. The rating action reflected S&P’s Net cash provided by financing activities totaled view that the acquisition of Bare Escentuals would reduce ¥120,359 million ($1,293,626 thousand), due primarily to Shiseido’s financial soundness. bank borrowings related to the Bare Escentuals acquisition On March 25, 2010, Moody’s downgraded Shiseido’s long-term credit rating to A1 from Aa3. The rating action reflected Moody’s view that the acquisition of Bare Escentuals would cause Shiseido to have high levels of financial leverage over the medium term. 42 SHISEIDO ANNUAL REPORT 2010 and bond issues. Management’s Discussion and Analysis Cash Flows from Operating Activities/Acquisition of Fixed Assets Total Assets/Operating ROA (Property, Plant and Equipment + Intangible Assets + Long-term Prepaid Expenses) (Billions of yen) (Billions of yen) 800 (%) 600 7.5 400 5 200 2.5 10 80 60 40 20 0 0 2006 0 2006 2007 2008 2009 2010 Cash Flows from Operating Activities 21.8 69.4 75.3 42.8 69.4 Acquisition of Fixed Assets 27.5 28.6 27.7 28.2 25.5 2007 2008 2009 2010 671.8 739.8 675.9 606.6 775.4 5.9 7.4 9.4 8.2 7.5 Total Assets Operating ROA Net Assets/Interest-bearing Debt (Billions of yen) 500 400 Assets, Liabilities and Net Assets 300 [Assets] 200 As of March 31, 2010, total assets increased 27.8 percent com- 100 pared with the previous fiscal year-end to ¥775,446 million 0 ($8,334,544 thousand). Current assets increased 0.4 percent compared with the previous fiscal year-end to ¥318,242 million ($3,240,486 thou- 2006 Net Assets Interest-bearing Debt 2007 2008 2009 2010 387.6 403.8 399.7 352.0 365.2 82.3 127.8 63.2 62.1 214.4 sand). Investments and other assets increased 148.9 percent com- Equity Ratio/Debt-Equity Ratio (%) pared with the previous fiscal year-end to ¥288,582 million (Times) 1.00 100 ($3,101,698 thousand), mainly due to the investment to acquire Bare Escentuals. [Liabilities] Total liabilities as of March 31, 2010 increased 61.1 percent compared with the previous fiscal year-end to ¥410,238 mil- bond issues net of redemptions. 0.75 50 0.50 25 0.25 0 lion ($4,409,265 thousand). This was mainly due to bank borrowings in connection with the acquisition of Bare Escentuals and 75 0 2006 Equity Ratio (Left scale) Debt-Equity Ratio (Right scale) 2007 2008 2009 2010 55.7 52.5 56.6 55.6 44.9 0.22 0.33 0.17 0.18 0.62 [Net Assets] Total net assets as of March 31, 2010 increased 3.8 percent compared with the previous fiscal year-end to ¥365,208 million ($3,925,279 thousand). As a result, as of March 31, 2010 net assets per share increased ¥35.8 compared with the previous fiscal year-end to ¥875.7 ($9.41). The equity ratio decreased 10.7 percentage points to 44.9 percent from 55.6 percent a year earlier. SHISEIDO ANNUAL REPORT 2010 43 Research and Development color and brightness but does not easily stick to glasses and cups. Shiseido is using it to give MAQUILLAGE lip gloss and lipstick long-lasting color and gloss. In hair styling, Shiseido looked to the mechanism used in To develop superior products and offer services that support global customers’ beauty and health, Shiseido conducts R&D activities at locations worldwide, with two research centers in Yokohama, Kanagawa Prefecture, Japan, the Beauty Solution Development Center in Shinagawa Ward, Tokyo, Japan, and research facilities in the Americas (the United States), Europe (France), and Asia (China and Thailand). Numerous Grand Prizes as a Japanese manufacturer from the International Federation of the Societies of Cosmetic Chemists (IFSCC), the world’s most authoritative congress for cosmetics science and technology, demonstrate the regard the international community holds for Shiseido technology. In the fiscal year ended March 31, 2010, R&D expenses for the Shiseido Group totaled ¥14,460 million ($155,417 thousand), and represented 2.2 percent of net sales. R&D objectives, primary sticky notes and detachable stickers for inspiration in developing a new concept in adhesive polymer used in Uno Fog Bar. With the strong support of young male consumers, Shiseido hit its sales target for the year of 2.4 million bottles just one month after launch, creating a new realm in hair styling. In the health care business, Shiseido discovered capillaries become more likely to leak excessively as people age, which prevents nutrition from reaching every area of the skin. Focusing on this discovery, Shiseido launched the In and On line, which counters the beauty concerns of women in their 40s from within the body with beauty food products and from outside the body with cosmetics. R&D expenses for the fiscal year ended March 31, 2010 in the domestic cosmetics segment totaled ¥7,058 million ($75,860 thousand). initiatives, results and expenses by business segment were as follows. R&D expenses include basic research costs and other expenses totaling ¥5,120 million ($55,030 thousand) that cannot be allocated to specific businesses. Domestic Cosmetics With the goal of contributing to beautiful skin and beautiful lifestyles, Shiseido conducts research in basic dermatology and interface science. The broad range of Shiseido’s R&D activities includes developing cosmetic ingredients, developing and evaluating products, developing beauty methods, and research into sensitivity and the senses. During the fiscal year ended March 31, 2010, Shiseido used its own unique methods to conduct a detailed analysis of intercellular lipids in the stratum corneum. As a result, we discovered that damage such as that from dry environments causes greater short-term disarray in the arrangement of intercellular lipids than previously thought. This discovery led to the development of an intercellular emollient ingredient, Aquainpool ICL Phytosterol EX complex, that ameliorates the disarray of the intercellular lipids in the stratum corneum. Shiseido is now using it in basic Bénéfique and Elixir White items. Shiseido also launched the new Revital Granas Platinum System skin care system after skin testing covering more than 700 people over two years. It serves customers who have yet to achieve their ideal for beautiful skin by fully utilizing the mechanism of action of a glycolic acid Shiseido discovered. In makeup, Shiseido employed a newly developed specialty technology that enables an oil compound that coats with 44 SHISEIDO ANNUAL REPORT 2010 Overseas Cosmetics Aiming for high quality in overseas cosmetics brands, Shiseido develops products from its unique and sophisticated science and its leading-edge technologies. During the fiscal year ended March 31, 2010, Shiseido discovered that external stimuli including dryness and ultraviolet light cause an increase in the negative factor serpin b3 within the skin. Shiseido focused on this discovery in developing an original ingredient, Skingenecell 1P, that is used in Future Solution LX. For foundation, Shiseido combined its unique micromist production method with powder that excels at helping cosmetics last longer to enable cosmetics that last for 12 hours. Shiseido has employed this approach in Sheer Matifying Compact. R&D expenses for the fiscal year ended March 31, 2010 in the overseas cosmetics segment totaled ¥2,073 million ($22,281 thousand). Others The frontier sciences division conducts R&D in areas including medical-use drugs, cosmetics raw materials, chromatography, and cosmetic dermatology treatments. For cosmetics raw materials, Shiseido developed a new manufacturing process for acetylated hyaluronic acid, a unique raw material that excels at moisturizing skin. This enables even more stable supply of high-quality raw materials. For cosmetic dermatology treatments, Shiseido learned that the introduction of glycylglycine ions works to significantly Management’s Discussion and Analysis reduce pore size, and put this observation to work in Navision, a line for medical institutions. Shiseido will apply the “Accounting Standard for Disclosures about Segments of an Enterprise and Related Information” R&D expenses for the fiscal year ended March 31, 2010 in other businesses totaled ¥209 million ($2,246 thousand). from the year ending March 31, 2011. As a result, Shiseido plans to present segment information for the Domestic Cosmetics business segment, the Global Business segment and the Other business segment. As part of this change, R&D Expenses/Ratio of R&D Expenses to Net Sales (Billions of yen) 20 (%) 4 15 3 10 2 5 1 Shiseido will include the domestic professional business, formerly reported as part of Domestic Cosmetics, in Global Business. Past results will be restated arithmetically to conform to the new presentation. 0 0 2006 2007 2008 2009 Shiseido’s forecast for the year ending March 31, 2011 includes the results of subsidiary Bare Escentuals, which became a subsidiary in March 2010. The consolidation of Bare 2010 Escentuals is estimated to reduce operating income because of R&D Expenses 16.5 16.1 14.6 15.2 14.5 Ratio of R&D Expenses to Net Sales 2.5 2.3 2.0 2.2 2.2 an increase of ¥7.5 billion in the cost of sales associated with marking-to-market of acquired inventories resulting from the acquisition and the amortization of sales rights and other items amounting to ¥3.5 billion. In addition, the Company estimates that it will book ¥4 billion as amortization of goodwill, along with Outlook for the Fiscal Year Ending March 31, 2011 other costs incurred during the process of consolidation based on Japanese accounting standards. The increase in the cost of sales associated with the marking-to-market of acquired inventories is a non-recurring item limited to the fiscal year ending Although there are signs of global economic recovery, conditions will remain challenging in Shiseido’s core domestic market. March 31, 2011 and will not affect the results for the fiscal year ending March 31, 2012 or thereafter. Nonetheless, Shiseido will unite to implement its three-year business plan covering the period from April 2008 to March 2011 with the aim of building a foundation for sustained mediumand long-term growth. During the fiscal year ending March 31, 2011, we will complete our current Three-Year Plan and build a firm footing for the next Three-Year Plan with the aim of getting the onto a growth trajectory. We will work to expand sales in Japan while establishing an overwhelming presence in Asia, reflecting our focus on building a foundation for globalizing our operations. Shiseido forecasts a year-on-year increase in net sales based on assumptions including the bottoming out of the domestic market in the second half of the fiscal year, continuing recovery in the European and North American markets, and sales growth in Asian markets centering on China. Shiseido also expects operating income to increase year on year, mainly due to an increase in Domestic Cosmetics In the fiscal year ending March 31, 2011, in domestic cosmetics Shiseido will continue to concentrate on two pillars: relationship building brands/lines and mega lines. We will become increasingly meticulous in our efforts to match the brands/lines and sales channels we are nurturing while honing our focus on core fields. At the same time, we will strengthen our responsiveness to structured retailers and deploy our resources based on optimal perspectives for each area. Shiseido forecasts that segment sales will increase year on year in the fiscal year ending March 31, 2011 despite a challenging operating environment because of the initiatives detailed above. Shiseido also forecasts that operating income will increase because of an increase in gross profit resulting from higher sales. gross profit due to higher net sales. Shiseido forecasts a year-on-year decline in net income because expected reduction in other expenses will not fully compensate for the absence of non-recurring factors that reduced income taxes in the year ended March 31, 2010. For the year ending March 31, 2011, Shiseido forecasts that consolidated net sales will increase 9.4 percent year on year to ¥705.0 billion, operating income will increase 0.3 percent to ¥50.5 billion, and net income will decrease 13.9 percent to Global Business In Europe and North America we will seek to maintain growth by advancing our City Concept strategy, innovating the global brand , strengthening the activities of beauty consultants, and cultivating new markets. For Bare Escentuals, we will strengthen store and website sales activities and enhance efforts at department stores in the United Kingdom. ¥29.0 billion. SHISEIDO ANNUAL REPORT 2010 45 In China, Shiseido will expand the number of sales counters handling its products in department stores and reinforce its Shareholder Return Policy product lineup for that channel, while expanding its network The total shareholder return policy of Shiseido Co., Ltd. aims to of cosmetic specialty stores and adopting measures to maximize returns to shareholders through direct means and by boost sales at existing stores. We will also tap drugstores as a generating medium- and long-term share price gains. To this new channel and enter the professional business targeting end, our fundamental policy is to make strategic investments that beauty salons. drive earnings growth while raising capital efficiency, which In Europe and the Americas, Shiseido expects economic recovery to continue. We also forecast that China will continue will lead to medium- and long-term increases in dividends and share price. to drive sustained growth in Asia. In the fiscal year ending Beginning with the fiscal year ending March 31, 2011, March 31, 2011, Shiseido therefore forecasts a year-on-year Shiseido’s goal for returns over the medium-term is a consolidated increase in global business sales in local-currency terms. payout ratio of 40 percent. Based on this target, we will prioritize Although we expect the yen to appreciate further compared payment of stable dividends while implementing share buy- with the fiscal year ended March 31, 2010, we forecast that backs in a flexible manner. segment sales will even increase on a yen basis. Shiseido Our income distribution policy up to the fiscal year ended forecasts that global business operating income will increase March 31, 2010 was a total return ratio of 60 percent in the year on year despite the negative impact of the appreciation medium term, calculated as the sum of dividends paid and of the yen. share buybacks, as a proportion of consolidated net income. During the current Three-Year Plan, we have been establishing our Other base as a global player and raising quality of operations, and Going forward, Shiseido will continue striving to expand its have not undertaken large-scale investments for growth. presence in the frontier science division, which includes cos- Therefore, the intent of our policy was to aggressively provide metics raw materials, medical-use pharmaceuticals, chro- returns to shareholders by distributing 60 percent of net matography, and cosmetics for medical institutions. Shiseido income, while giving consideration to increasing return on forecasts that segment sales and operating income will equity. However, the next Three-Year Plan is positioned as a time remain essentially unchanged. to enter a growth trajectory. In light of this, we are implementing more aggressive growth strategies such as the acquisition of Bare Overseas Sales Escentuals. Therefore, Shiseido has changed its income distri- Shiseido forecasts that overseas sales will increase year bution policy from the fiscal year ending March 31, 2011, and will on year in the fiscal year ending March 31, 2011. We expect to appropriate a majority of net income for investments in maintain sales growth in Asia, driven by China. We also growth. In addition, we will raise the predictability of share- anticipate factors such as economic recovery in Europe and the holder returns by removing the uncertain component of flexible, Americas, and the contribution of Bare Escentuals to consoli- ad hoc share buybacks, and will use the payout ratio as a dated results. Therefore, we also forecast a year-on-year numerical target. increase in yen terms despite the expected impact of the appreciation of the yen. We base our predictions on the following assumptions. In the fiscal year ending March 31, 2011, we expect Japan’s real GDP to expand by around 1 to 2 percent. Based on Ministry of Economy, Trade and Industry statistics for cosmetics shipments, we estimate that domestic demand for cosmetics products will decline slightly. We base our forecasts on exchange rates of ¥90 per U.S. dollar, ¥120 per euro, and ¥13.5 per Chinese yuan. 46 SHISEIDO ANNUAL REPORT 2010 For the fiscal year ended March 31, 2010, Shiseido paid an annual cash dividend at ¥50 per share, consisting of an interim and year-end dividend of ¥25 per share each. In addition, based on a resolution of the Board of Directors on April 30, 2009, Shiseido repurchased 4 million shares at a cost of ¥6,752 million ($72,571 thousand). The total return ratio was 79.1 percent, compared with to 127.2 percent for the previous fiscal year. Management’s Discussion and Analysis Business and Other Risks 4. The Competitive Environment of the Cosmetics Industry The various risks that could potentially affect the business per- Shiseido operates in the cosmetics industry, in which com- formance and financial position of Shiseido are summarized petition is intensifying on a global scale. Zero sum competi- below. We feel that these risks could have a major impact on tion for share among Japanese cosmetic companies in the investors’ decisions. Items that deal with future events are mature domestic market is intensifying because of factors based on our judgment as of June 25, 2010, the date of issue for including the expanding influence of global competitors in the this annual report. Please note that the potential risks are not lim- prestige market, and the entry of new competitors from other ited to those listed below. industries. In addition, in overseas markets such as China and other Asian economies, which Shiseido has positioned as 1. Decrease in Value of the Corporate Brand The corporate brand is shared by all Group com- central to its growth strategy, the competitive environment is becoming increasingly challenging as global competitors are aggressively conducting mergers and acquisitions and panies in Shiseido’s domestic and overseas business activi- expanding market share by executing marketing activities to ties. We will continue working to enhance the value of this raise consumer awareness of their brands. Consequently, brand, but a decline in the brand’s value from an unforeseen inability to respond to this competitive environment as effectively event could negatively affect Shiseido’s business perform- as global competitors could negatively affect Shiseido’s business ance and financial position. performance and financial position. 2. Customer Services 5. Overseas Business Activities Shiseido places high priority on its relationships with cus- As of March 31, 2010, Shiseido conducted business in 73 tomers. Chapter 1 of The Shiseido Code (Corporate Ethics countries and regions (including Japan), and overseas sales and Behavior Standards) clearly states that we shall act in a account for a growing percentage of consolidated net sales manner that earns the satisfaction and trust of customers, each year, totaling 36.9 percent in the fiscal year under and we will continue working to ensure that all employees are review. In the course of conducting overseas business, aware of these standards. However, an unforeseen event Shiseido’s business performance and financial position could could cause loss of such satisfaction and trust, leading to a negatively be affected by various factors. These include decline in the value of Shiseido Group brands. Shiseido’s the occurrence of sudden and unpredictable economic, business performance and financial position could negatively be political and social crises; terrorism, war and civil war; economic affected as a result. and civil upheaval resulting from the spread of contagious diseases such as new strains of influenza; and severe or 3. Strategic Investment Activities abnormal weather. When making decisions about investments in strategic markets, such as China and other Asian economies, mergers and 6. Market Risk acquisitions, and expansion in new businesses and new markets, [Raw material prices] Shiseido endeavors to collect sufficient information and International market conditions affect the price of raw materials undertake due diligence prior to making rational judgments. used in Shiseido products. Factors affecting market conditions Due to various unforeseeable factors that may cause the include geopolitical risk, the impact on supply and demand from operating environment to deteriorate, however, we may not increasing demand in developing countries and speculative capi- achieve the results originally anticipated. This could negatively tal flows, weather abnormalities and changes in exchange affect Shiseido’s business performance and financial position. rates. Shiseido constantly works to limit the impact of rising Note 20 of the Notes to the Consolidated Financial raw material prices by reducing cost of sales and other means. Statements provides additional detail on Shiseido’s acquisition of However, changes in market conditions and prices that exceed Bare Escentuals during the fiscal year ended March 31, 2010. projections could negatively affect Shiseido’s business performance and financial position. SHISEIDO ANNUAL REPORT 2010 47 [Exchange rates] Export, import and other transactions denominated in foreign currencies expose Shiseido to foreign exchange rate risk. business. Failure to respond effectively to these changes could negatively affect Shiseido’s business performance and financial position. Although we hedge foreign exchange rate risk through means such as limiting export and import transactions by establishing pro- 9. Regulatory Risk duction bases to serve local markets, we are unable to com- Shiseido is subject to a range of domestic and overseas legal pletely eliminate risk. Moreover, the financial statements of provisions in the course of conducting its business. These consolidated subsidiaries and equity affiliates domiciled over- include pharmaceuticals laws, as well as quality-related stan- seas are denominated in local currencies that are translated into dards, environmental standards, accounting standards, and tax reg- yen upon inclusion in the consolidated financial statements. ulations. We aspire to be completely ethical based on legal This has the potential to exert a negative impact on operating per- compliance and corporate social responsibility. However, future formance if the yen appreciates versus foreign currencies when regulatory changes or the establishment of unanticipated new reg- revenues exceed expenses. Moreover, Shiseido’s investments in ulations may limit Shiseido’s activities, which could negatively overseas subsidiaries and equity affiliates are subject to foreign cur- affect Shiseido’s business performance and financial position. rency translation adjustments that reduce shareholders’ equity if the yen strengthens. Foreign exchange fluctuations that exceed assumptions could negatively affect Shiseido’s busi- 10. Material Litigation In the fiscal year ended March 31, 2010, Shiseido was not ness performance and financial position. involved in material litigation other than the litigation discussed [Stock prices] in Notes to the Consolidated Financial Statements, “10. As of March 31, 2010, Shiseido held investments in securities Contingent Liabilities.” In the future, unfavorable judgments and is therefore exposed to the risk of changes in share price, resulting from material litigation could negatively affect which can increase or decrease unrealized gains or losses and Shiseido’s business performance and financial position. expose Shiseido to the risk of impairment losses. In addition, a portion of the pension plan assets of Shiseido’s retirement 11. Information Security Risk benefit plan is invested in shares with a market price. Lower Shiseido takes various measures aimed at protecting its share prices could therefore reduce pension plan assets and neg- information assets, which include customers’ personal infor- atively affect operating performance by increasing retirement mation and industrial secrets. For example, in April 2005, the benefit expenses. Unforeseen situations such as this could nega- Personal Information Protection Law was fully enacted in tively affect Shiseido’s business performance and financial position. Japan. In anticipation of this, Shiseido Co., Ltd. in March 2004 obtained Privacy Mark certification, a Japanese Industrial 7. Responding Appropriately to Market Needs Standard that recognizes the appropriateness of a company’s Shiseido’s ability to develop and cultivate products and systems for protecting personal information. However, brands/lines and to conduct marketing activities that respond unforeseeable events, such as leakage of information due to appropriately to market needs exerts a significant impact on its sales unauthorized access, could negatively affect Shiseido’s business and earnings. To respond to market needs, we continuously performance and financial position. develop appealing new products and brands/lines; reinforce and cultivate new and existing products and brands/lines through marketing 12. Natural Disasters and Accidents activities; and withdraw existing products and brands/lines that Shiseido has developed a business continuation plan covering no longer meet market needs. However, by nature these activities issues critical to the continued operation of production bases, dis- entail uncertainties that may prevent Shiseido from achieving its tribution bases, information systems and the head office to intended results, which could negatively affect Shiseido’s business minimize loss due to interruption of production, distribution or performance and financial position. sales resulting from the occurrence of a natural disaster or accident, such as a major earthquake. However, a natural disaster 8. Specific Business Partners Significant changes are taking place in retail and wholesale distribution channels in Shiseido’s core domestic cosmetics 48 SHISEIDO ANNUAL REPORT 2010 or accident that exceeds the assumptions of this plan and disrupts production, distribution or sales could negatively affect Shiseido’s business performance and financial position. Management’s Discussion and Analysis Significant Accounting Estimates Shiseido prepares its consolidated financial statements in accordance with accounting principles generally accepted in Japan. In preparing these financial statements, we select and apply accounting policies and necessarily make estimates that affect the presentation of reported amounts for assets, liabilities, revenue and expenses. We consider information including historical data in making rational estimates. However, due to the unpredictable nature of these estimates, actual results may vary. Shiseido considers the following significant accounting policies to exert a large effect on key decisions regarding the estimates used in the consolidated financial statements. Property, Plant and Equipment Shiseido reviews fixed assets, primarily property, plant and equipment, for impairment whenever circumstances indicate that their carrying value may not be recoverable. Business-use assets are pooled by business division to estimate future cash flow, and the net sales value of idle assets is estimated for each separate property. Based on these estimates, assets are devalued from book value to recoverable value. We consider information including estimates of future cash flow and recoverable value in making rational estimates. However, unpredictable factors could cause changes in underlying assumptions and estimates. This could change our estimates, decrease future cash flow and recoverable value, and require us to recognize impairment losses. Goodwill and Other Intangible Assets Shiseido reviews goodwill and other intangible assets for impairment. Shiseido employs the opinions of external experts and other data in estimating fair value and examining impairment for goodwill and other intangible assets. The discounted cash flow method primarily used to estimate fair value relies extensively on estimates and assumptions regarding future cash flow and discount rate. These estimates and assumptions may significantly affect measurement and recognition of the amount of impairment. We consider the estimates of fair value used for measuring impairment to be rational. However, unforeseen changes to underlying assumptions and estimates could occur. This could reduce fair value and require us to recognize impairment losses. Investments in Securities Shiseido recognizes impairment for securities reported as available-for-sale securities for which fair value or market price has fallen substantially below acquisition cost. Securities deemed recoverable are excluded. Securities with a fair value that is more than 50 percent below acquisition cost as of the balance sheet date are deemed unrecoverable. The recoverability of securities with a fair value from 30 to 50 percent below acquisition cost is evaluated according to the performance and financial condition of the issuing entity. Impairment is recognized for securities for which fair value is not available if market price has fallen to more than 50 percent below the acquisition cost due to the financial condition of the issuing entity. Securities deemed recoverable are excluded. We consider the estimates of recoverability to be appropriate. However, in the future the market price of securities deemed recoverable may decrease and the performance and financial condition of the issuing entity may deteriorate. This could require us to recognize impairment losses. Deferred Tax Assets Shiseido has established a valuation allowance for deferred tax assets deemed unrecoverable using appropriate deferred tax asset accounting. Historical data and future projections are used to evaluate the recoverability of deferred tax assets to sufficiently determine taxable status. We consider these to be appropriate. However, unpredictable factors could cause changes in underlying assumptions that could reduce or eliminate deferred tax assets. This could require us to provide additional allowances for deferred tax assets. Retirement Benefits and Obligations Shiseido’s domestic retirement benefit plans consist primarily of corporate pension plans and termination allowance plans. Employee benefits and obligations are calculated based on assumptions including discount rate, employee turnover rate, mortality rate and projected rate of return on pension plan assets. These assumptions are revised annually. Discount rate and expected return on plan assets are two critical assumptions in determining benefits and obligations. The discount rate is determined based on to the market rate as of the balance sheet date for long-term fixed-rate bonds that carry little or no risk. Expected return on pension plan assets is determined based on an expected weighted-average return for the various types of assets held within the plan. We consider these assumptions to be appropriate. However, actual results may vary and changes in the underlying assumptions could occur. This could affect pension costs and obligations. SHISEIDO ANNUAL REPORT 2010 49 Consolidated Financial Statements CONSOLIDATED BALANCE SHEETS Shiseido Company, Limited, and Subsidiaries March 31, 2009 and 2010 Thousands of U.S. dollars (Note 1) Millions of yen 2009 ASSETS Current Assets: Cash and time deposits (Notes 3, 4 and 7) ································· Short-term investments in securities (Notes 3 and 5) ············· Notes and accounts receivable (Note 4): Trade ································································································· Unconsolidated subsidiaries and affiliates ······························ ¥ 57,411 47,344 2010 ¥ 70,102 24,723 2010 $ 753,461 265,724 102,018 2 102,020 (1,035) 100,985 111,795 1 111,796 (1,050) 110,746 1,201,580 11 1,201,591 (11,286) 1,190,305 Inventories (Note 6) ··········································································· Deferred tax assets (Note 9) ··························································· Other current assets (Note 14) ······················································ Total current assets ·································································· 68,330 26,229 16,697 316,996 67,342 28,390 16,939 318,242 723,796 305,138 182,062 3,420,486 Investments and Other Assets (Note 17): Investments in securities (Notes 4, 5 and 7) ······························ Investments in subsidiaries and affiliates (Note 4) ··················· Prepaid pension expenses (Note 8) ·············································· Long-term loans receivable (Note 4) ············································· Long-term prepaid expenses ·························································· Deferred tax assets (Note 9) ··························································· Other investments (Note 7) ···························································· Total investments and other assets ····································· 32,628 1,302 34,360 282 11,313 12,092 23,957 115,934 33,590 158,552 28,740 17,477 10,327 14,164 25,732 288,582 361,028 1,704,127 308,899 187,844 110,995 152,236 276,569 3,101,698 161,018 128,891 10,840 300,749 (201,837) 98,912 157,282 133,374 11,094 301,750 (208,561) 93,189 1,690,477 1,433,513 119,239 3,243,229 (2,241,627) 1,001,602 Land ······································································································· Construction in progress ·································································· Total property, plant and equipment ···································· 38,185 1,136 138,233 35,274 4,322 132,785 379,127 46,453 1,427,182 Intangible Assets (Note 17): Goodwill ································································································ Lease assets ······················································································· Other intangible assets ···································································· Total intangible assets ····························································· Total Assets ···························································································· 12,198 208 23,000 35,406 ¥ 606,569 11,852 372 23,613 35,837 ¥ 775,446 127,386 3,998 253,794 385,178 $ 8,334,544 Less: allowance for doubtful accounts ···································· Property, Plant and Equipment, at Cost (Note 17): Buildings and structures (Note 7) ·················································· Machinery and equipment ······························································· Lease assets ······················································································· Less: accumulated depreciation ···················································· The accompanying notes are an integral part of the consolidated financial statements. 50 SHISEIDO ANNUAL REPORT 2010 Thousands of U.S. dollars (Note 1) Millions of yen 2009 LIABILITIES AND NET ASSETS Current Liabilities: Short-term debt (Notes 4 and 7) ···················································· Current portion of long-term debt (Notes 4 and 7) ··················· Notes and accounts payable (Note 4): Trade ································································································· Unconsolidated subsidiaries and affiliates ······························ Other payables (Note 14) ································································· Accrued income taxes ······································································ Reserve for sales returns ································································· Accrued bonuses for employees ··················································· Accrued bonuses for directors ······················································· Provision for liabilities and charges ··············································· Deferred tax liabilities (Note 9) ······················································· Other current liabilities ····································································· Total current liabilities ······························································ Long-Term Liabilities: Long-term debt (Notes 4 and 7) ····················································· Accrued retirement benefits (Note 8)··········································· Allowance for losses on guarantees ············································· Allowance for environmental measures ······································ Deferred tax liabilities (Note 9) ······················································· Other long-term liabilities ································································· Total long-term liabilities ························································· Total Liabilities ········································································· 2010 2010 4,528 23,073 ¥105,966 6,727 $1,138,929 72,302 51,862 851 52,713 43,445 876 44,321 466,950 9,415 476,365 47,006 5,307 11,062 9,563 120 634 9 20,083 174,098 46,989 10,277 11,821 11,320 318 1,026 22 22,725 261,512 505,041 110,458 127,053 121,668 3,418 11,028 236 244,250 2,810,748 34,452 39,271 350 — 3,822 2,625 80,520 254,618 101,754 40,130 350 499 3,382 2,611 148,726 410,238 1,093,659 431,320 3,762 5,363 36,350 28,063 1,598,517 4,409,265 64,507 64,507 693,325 70,258 245,545 (16,840) 70,258 259,064 (23,112) 755,137 2,784,437 (248,409) 363,470 370,717 3,984,490 353 (26,599) (26,246) 256 14,471 351,951 ¥606,569 1,055 (23,448) (22,393) 430 16,454 365,208 ¥775,446 11,339 (252,020) (240,681) 4,622 176,848 3,925,279 $8,334,544 ¥ CONTINGENT LIABILITIES (Note 10) NET ASSETS (Note 11) Shareholders’ Equity: Common stock ··············································································· Authorized: 1,200,000,000 shares as of March 31, 2009 and 2010 Issued: 410,000,000 shares as of March 31, 2009 and 2010 Capital surplus ················································································ Retained earnings ·········································································· Less: treasury stock, at cost ······················································ Treasury stock: 8,489,386 shares as of March 31, 2009 and 12,241,810 shares as of March 31, 2010 Total shareholders’ equity ······························································· Valuation, Translation Adjustments and Others: Unrealized gains (losses) on available-for-sale securities, net of taxes (Note 5)··································································· Foreign currency translation adjustments ······························ Total valuation, translation adjustments and others ················· Stock Acquisition Rights (Note 12)············································ Minority Interests in Consolidated Subsidiaries ·················· Total Net Assets ······································································ Total Liabilities and Net Assets······················································· SHISEIDO ANNUAL REPORT 2010 51 CONSOLIDATED STATEMENTS OF INCOME Shiseido Company, Limited, and Subsidiaries For the years ended March 31, 2008, 2009 and 2010 Thousands of U.S. dollars (Note 1) Millions of yen 2008 2009 2010 2010 Net Sales (Note 19)······························································· ¥723,485 ¥690,256 ¥644,201 $6,923,914 Cost of Sales ··········································································· Gross profit ······································································ 186,466 537,019 171,752 518,504 160,166 484,035 1,721,474 5,202,440 Selling, General and Administrative Expenses (Note 13) ······ Operating Income (Note 19) ········································ 473,554 63,465 468,590 49,914 433,684 50,351 4,661,264 541,176 2,977 (1,882) (1,649) 149 422 3,097 2,821 (1,812) (275) 58 24 71 1,515 (1,569) (3) 62 163 — 16,283 (16,864) (32) 666 1,752 — (96) (206) (356) (3,826) (154) (1,151) (598) (1,083) (884) (6,073) (6,074) — (463) (3,469) — — (4,976) (37,285) — — — — 2,028 2,060 65,525 (216) — 1,138 (11,428) 38,486 — (507) 1,015 (3,612) 46,739 — (5,449) 10,909 (38,822) 502,354 Income before minority interests ······························ 16,507 9,063 25,570 39,955 12,028 3,109 15,137 23,349 14,660 (5,167) 9,493 37,246 157,567 (55,535) 102,032 400,322 Minority Interests in Net Income of Consolidated Subsidiaries ··································· (4,495) (3,976) (3,575) (38,424) Net income······································································· ¥ 35,460 ¥ 19,373 Other Income (Expenses): Interest and dividend income ·········································· Interest expense ································································· Foreign exchange gain (loss) ··········································· Equity in earnings of affiliates ········································· Gain (loss) on sales of investments in securities (Note 5) ···· Gain (loss) on sales of shares in affiliates ···················· Write-down of investments in securities and other investments ································ Gain (loss) on sales and disposal of property, plant and equipment ························································ Impairment loss (Notes 17 and 19) ··································· Restructuring expenses (Note 18) ································· Additional retirement benefits (Note 8) ··························· Loss on adjustment for changes of accounting standard for lease transactions ······································· Environmental expenses····················································· Other, net·············································································· Income before income taxes ······································ Income Taxes (Note 9) Current ··················································································· Deferred ················································································ ¥ 33,671 Yen U.S. dollars (Note 1) Per Share Net income — basic ·························································· — fully diluted ·············································· Cash dividend ······································································ ¥86.1 85.7 34.0 ¥48.0 48.0 50.0 ¥84.6 84.5 50.0 Weighted Average Number of Shares (thousands) ········ 407,696 403,240 397,886 The accompanying notes are an integral part of the consolidated financial statements. 52 SHISEIDO ANNUAL REPORT 2010 $ 361,898 $0.91 0.91 0.54 Consolidated Financial Statements CONSOLIDATED STATEMENTS OF CHANGES IN NET ASSETS Shiseido Company, Limited, and Subsidiaries For the years ended March 31, 2008, 2009 and 2010 Thousands Number of shares of common stock Balance as of March 31, 2007········· Net income for the year ended March 31, 2008 ··· Cash dividend from retained earnings ····· Other decreases in retained earnings··· Acquisition of treasury stock ·········· Disposal of treasury stock ·············· Retirement of treasury stock ··········· Change in scope of consolidation ········· Change in unrealized gains (losses) on available-for-sale securities, net of taxes ··· Change in fair market value of derivatives, net of taxes··················· Change in foreign currency translation adjustments················· Issuance of stock acquisition rights···· Increase in minority interests··········· Balance as of March 31, 2008········· Effect of changes in accounting policies applied to foreign subsidiaries ············ Net income for the year ended March 31, 2009 ··· Cash dividend from retained earnings ····· Acquisition of treasury stock ·········· Disposal of treasury stock ·············· Change in scope of consolidation ········· Change in unrealized gains (losses) on available-for-sale securities, net of taxes ··· Change in fair market value of derivatives, net of taxes··················· Change in foreign currency translation adjustments················· Issuance of stock acquisition rights···· Increase in minority interests··········· Balance as of March 31, 2009········· Net income for the year ended March 31, 2010 ··· Cash dividend from retained earnings ····· Acquisition of treasury stock ·········· Disposal of treasury stock ·············· Change in scope of consolidation··· Change in unrealized gains (losses) on available-for-sale securities, net of taxes ··· Change in fair market value of derivatives, net of taxes··················· Change in foreign currency translation adjustments················· Issuance of stock acquisition rights···· Increase in minority interests··········· Balance as of March 31, 2010········· Millions of yen Common stock Capital surplus 424,562 — — — — — (14,562) — ¥64,507 — — — — — — — ¥70,294 ¥255,410 — 35,460 — (13,464) — (491) — — 90 — (126) (27,880) — (114) — — — — — — — — 410,000 Deferred losses on hedges, net of taxes Foreign currency translation adjustments Stock acquisition rights Minority interests in consolidated subsidiaries ¥(16,896) — — — (25,078) 2,771 28,006 — ¥13,744 — — — — — — — ¥(233) — — — — — — — ¥ 1,561 — — — — — — — ¥ 52 — — — — — — — ¥15,358 — — — — — — — — — (8,470) — — — — — — — — 176 — — — — — — 64,507 — — — 70,258 — — — 248,921 — — — (11,197) — — — 5,274 — — — (57) 3,203 — — 4,764 — 102 — 154 — — 1,757 17,115 — — — — — — — — — — — — — — — — — — (5,386) 19,373 (16,982) — (430) 49 — — — (6,546) 903 — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — (4,921) — — — — — — — — — — 57 — — — — — — 410,000 — — — — — — — — 64,507 — — — — — — — — 70,258 — — — — — — — — 245,545 33,671 (19,975) — (170) (7) — — — (16,840) — — (6,830) 558 — — — — 353 — — — — — — — — — — — — — — (31,363) — — (26,599) — — — — — — 102 — 256 — — — — — — — (2,644) 14,471 — — — — — — — — — — 702 — — — — — — — — — — — — — — — — — 410,000 — — — ¥64,507 — — — ¥70,258 — — — ¥259,064 — — — ¥(23,112) — — — ¥ 1,055 — — — — 3,151 — — ¥(23,448) — 174 — ¥430 — — 1,983 ¥16,454 Thousands Number of shares of common stock Balance as of March 31, 2009········· Net income for the year ended March 31, 2010 ··· Cash dividend from retained earnings ····· Acquisition of treasury stock ·········· Disposal of treasury stock ·············· Change in scope of consolidation··· Change in unrealized gains (losses) on available-for-sale securities, net of taxes ··· Change in fair market value of derivatives, net of taxes··················· Change in foreign currency translation adjustments················· Issuance of stock acquisition rights···· Increase in minority interests··········· Balance as of March 31, 2010········· Unrealized gains Treasury stock, (losses) on availablefor-sale securities, at cost net of taxes Retained earnings Thousands of U.S. dollars (Note 1) Common stock Capital surplus Retained earnings Unrealized gains Treasury stock, (losses) on availablefor-sale securities, at cost net of taxes $755,137 $2,639,134 $(180,997) — 361,898 — — (214,693) — — — (73,409) — (1,827) 5,997 — (75) — $ 3,794 — — — — — Deferred losses on hedges, net of taxes 410,000 — — — — — $693,325 — — — — — — — — — — 7,545 — — — — — — — — — — — 410,000 — — — $693,325 — — — — — — — — — $755,137 $2,784,437 $(248,409) — — — $11,339 Foreign currency translation adjustments — $(285,888) — — — — — — — — — — Stock acquisition rights Minority interests in consolidated subsidiaries $2,752 — — — — — $155,535 — — — — — — — — — — — — 33,868 — — — — — $(252,020) — 1,870 — $4,622 — — 21,313 $176,848 The accompanying notes are an integral part of the consolidated financial statements. SHISEIDO ANNUAL REPORT 2010 53 Consolidated Financial Statements CONSOLIDATED STATEMENTS OF CASH FLOWS Shiseido Company, Limited, and Subsidiaries For the years ended March 31, 2008, 2009 and 2010 Thousands of U.S. dollars (Note 1) Millions of yen 2008 Cash Flows from Operating Activities: Income before income taxes ····················································· Depreciation ············································································· Amortization of goodwill ··························································· Impairment loss ········································································ Additional retirement benefits ··················································· Restructuring expenses ···························································· Loss on adjustment for changes of accounting standard for lease transactions ······························································ Environmental expenses ··························································· Increase (decrease) in allowance for doubtful accounts ············· Increase (decrease) in reserve for sales returns ························ Increase (decrease) in accrued bonuses for employees············· Increase (decrease) in accrued bonuses for directors ················ Increase (decrease) in provision for liabilities and charges ········· Increase (decrease) in accrued retirement benefits ··················· (Increase) decrease in prepaid pension expenses ······················ Interest and dividend income ···················································· Interest expense ······································································· Equity in earnings of affiliates···················································· (Gain) loss on sales of investments in securities ······················· (Gain) loss on sales of shares in affiliates ·································· Write-down of investments in securities and other investments ···· (Gain) loss on sales and disposal of property, plant and equipment······ (Increase) decrease in notes and accounts receivable ··············· (Increase) decrease in inventories ············································· Increase (decrease) in notes and accounts payable ··················· Payments of accumulated benefits to defined contribution pension plan ··· Other ························································································ Subtotal ················································································ Interest and dividend received ·················································· Interest paid ·············································································· Income taxes paid ····································································· Net cash provided by operating activities ······························ Cash Flows from Investing Activities: Transfers to time deposits ························································ Proceeds from maturity of time deposits ·································· Acquisition of short-term investments in securities ··················· Proceeds from sales of short-term investments in securities ···· Acquisition of investments in securities ···································· Proceeds from sales of investments in securities······················ Acquisition of property, plant and equipment ···························· Proceeds from sales of property, plant and equipment·············· Acquisition of intangible assets ················································· Payments of long-term prepaid expenses ································· Payments of long-term loans receivable ···································· Net proceeds from acquisition of shares in subsidiaries resulting in change in consolidation scope ···························· Net proceeds from sales of shares in subsidiaries resulting in change in consolidation scope (Note 3) ··············· Other ························································································ Net cash used in investing activities ····································· Cash Flows from Financing Activities: Net increase (decrease) in short-term debt································ Proceeds from long-term debt ·················································· Repayment of long-term debt ··················································· Acquisition of treasury stock ····················································· Disposal of treasury stock ························································· Cash dividend paid ···································································· Cash dividend paid to minority shareholders ····························· Other ························································································ Net cash provided by (used in) financing activities ················ Effect of Exchange Rate Changes on Cash and Cash Equivalents ···· Net Change in Cash and Cash Equivalents································· Cash and Cash Equivalents at Beginning of Year (Note 3) ········ Increase (Decrease) in Cash and Cash Equivalents due to the Change in Consolidation Scope of Subsidiaries ·················· Cash and Cash Equivalents at End of Year (Note 3) ··················· 2010 2010 ¥ 46,739 26,350 1,041 3,469 — — ¥ 65,525 27,068 785 1,151 1,083 598 ¥ 38,486 28,289 1,562 6,073 — 6,074 — — 245 (779) 947 (12) (559) 284 (2,940) (2,977) 1,882 (149) (422) (3,097) 96 154 (7,589) 3,954 6,179 (1,841) 1,736 91,322 2,897 (1,925) (16,986) 75,308 216 — (230) 2,175 (2,466) 10 (19) 1,990 553 (2,821) 1,812 (58) (24) (71) 206 884 (5,053) (10,340) (4,698) — (3,255) 59,295 2,823 (1,808) (17,542) 42,768 — 507 (73) 693 1,735 198 363 745 5,620 (1,515) 1,569 (62) (163) — 356 463 (8,472) 2,015 (9,085) — 4,403 76,896 1,563 (1,529) (7,498) 69,432 — 5,449 (785) 7,449 18,648 2,128 3,902 8,007 60,404 (16,283) 16,864 (666) (1,752) — 3,826 4,976 (91,058) 21,657 (97,646) — 47,324 826,484 16,799 (16,434) (80,589) 746,260 (7,093) 1,515 (1,525) 896 (3,349) 9,741 (17,449) 18,711 (5,399) (4,899) (77) (31,738) 27,668 (935) 1,639 (3,816) 3,927 (16,133) 757 (5,671) (6,419) — (33,151) 28,668 (1,365) 1,502 (157,574) 318 (15,545) 818 (4,685) (5,287) (20,841) (356,309) 308,126 (14,671) 16,144 (1,693,616) 3,418 (167,079) 8,792 (50,355) (56,825) (224,000) 92 — 2,411 622 (5,803) 343 2,220 (28,158) — 2,257 (204,885) — 24,258 (2,202,117) 260 2,657 (61,219) (25,078) 2,862 (13,462) (1,982) 79 (95,883) 1,536 (24,842) 145,260 670 28,669 (36,623) (6,546) 473 (16,972) (2,065) 111 (32,283) (10,753) (28,426) 120,394 101,335 70,879 (23,855) (6,830) 388 (19,955) (1,905) 302 120,359 393 (14,701) 91,858 1,089,155 761,812 (256,395) (73,409) 4,170 (214,478) (20,475) 3,246 1,293,626 4,224 (158,007) 987,295 (24) ¥120,394 (110) ¥ 91,858 The accompanying notes are an integral part of the consolidated financial statements. 54 SHISEIDO ANNUAL REPORT 2010 2009 $ — — ¥ 77,157 502,354 283,212 11,189 37,285 — — — $ — 829,288 Notes to the Consolidated Financial Statements Shiseido Company, Limited, and Subsidiaries 1. BASIS OF PRESENTING CONSOLIDATED FINANCIAL STATEMENTS Accounting Principles and Presentation The financial statements of Shiseido Company, Limited (the “Company”) and its consolidated subsidiaries have been prepared in accordance with the provisions set forth in the Financial Instruments and Exchange Law and Corporate Law and in conformity with accounting principles generally accepted in Japan. Therefore, application and disclosure requirements are different from International Financial Reporting Standards in certain respects. Certain items presented in the consolidated financial statements filed with the Director of the Kanto Finance Bureau in Japan have been reclassified for the convenience of the reader. Certain reclassifications have been made in the consolidated financial statements for the years ended March 31, 2008 and 2009 to conform to the presentation for the year ended March 31, 2010. Amounts in U.S. dollars are included solely for the convenience of the reader. The rate of ¥93.04 = US$1 prevailing on March 31, 2010 has been used in translating the consolidated financial statements expressed in Japanese yen into U.S. dollars. Such translations should not be construed as representations that the Japanese yen amounts could be readily converted, realized or settled in U.S. dollars at this rate. 2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (1) Scope of Consolidation The Company has 99 subsidiaries (companies over which the Company exercises control over operations) as of March 31, 2010 (96 and 91 as of March 31, 2008 and 2009, respectively). The accompanying consolidated financial statements as of March 31, 2010 include the accounts of the Company and its 97 (91 and 86 as of March 31, 2008 and 2009, respectively) significant subsidiaries (the “Companies”). The Company has 17 affiliates (companies that are not subsidiaries but over which the Company exercises significant influence) as of March 31, 2010 (22 and 20 as of March 31, 2008 and 2009, respectively). Investments in 3 affiliates (3 as of March 31, 2008 and 2009) are accounted for by the equity method as of March 31, 2010. Three companies — Shiseido Hellas S.A., Shiseido Cosmetics Vietnam Co., Ltd., and Blush Holdings LLC — were established in the current fiscal year and thus included in the scope of consolidation in the current fiscal year. The Shiseido Group acquired the outstanding shares of Bare Escentuals, Inc. for cash. Therefore, Bare Escentuals, Inc. and its 11 group companies are included in the scope of consolidation in the current fiscal year. Three companies — Beauty Technologies Co., Ltd., Shiseido Beautech Co., Ltd., and Shiseido Dah Chong Hong Cosmetics (Guangzhou) Ltd. — were excluded from the scope of consolidation in the current fiscal year because they were liquidated during the period. Another company, Carita International S.A., was excluded from the scope of consolidation in the current fiscal year because it was merged into Carita S.A. (now named Carita International S.A.). The major consolidated subsidiaries are listed in “Main Subsidiaries and Affiliates” on page 34. Since the fiscal year end for certain consolidated subsidiaries is December 31, their financial statements as of that date are used in the preparation of the Company’s consolidated financial statements. When significant transactions occur at those subsidiaries between their fiscal year end and the Company’s fiscal year end, these transactions are included in consolidation. The Company acquired the shares of Bare Escentuals, Inc. through a U.S. subsidiary in March 2010. The investment in Bare Escentuals is included in investment in subsidiaries and affiliates in the consolidated balance sheets. Note 20. “Business Combinations” provides additional detail. Investments in 2 unconsolidated subsidiaries and 14 affiliates not accounted for under the equity method are stated at cost as they are immaterial to the consolidated financial statements. The Company has adopted the “full fair value method” so that all of the assets and liabilities of the subsidiaries are marked to fair value as of the date of acquisition of control. All significant intercompany balances and transactions have been eliminated in consolidation. All material unrealized profits included in assets resulting from intercompany transactions are eliminated. (2) Inventories Previously, inventories held by the Company for normal sales in the ordinary course of business were valued at cost, determined by the average method, while inventories held by domestic consolidated subsidiaries were valued at cost, determined primarily by the last purchase price method. Effective from the year ended March 31, 2009, however, the Company has applied “Accounting Standard for Measurement of Inventories” (Accounting Standards Board of Japan (“ASBJ”), Statement No. 9, issued July 5, 2006) and unified accounting policies between the Company and its consolidated subsidiaries. The effect of this change on operating income, income before income taxes and net income for the year ended March 31, 2009, was immaterial. Accordingly, such inventories are generally valued at cost, determined by the average method. (Carrying amount in the balance sheet is calculated with consideration of write-downs due to decreased profitability). SHISEIDO ANNUAL REPORT 2010 55 (3) Property, Plant and Equipment (Excluding Lease Assets) Buildings (excluding leasehold improvements) are depreciated using the straight-line method. Other tangible fixed assets are, in principle, depreciated using the declining-balance method at the Company and its domestic consolidated subsidiaries and the straight-line method at overseas consolidated subsidiaries. Major fixed assets in Japan are depreciated over specific useful lives based on durability, level of deterioration, and special characteristics, which represent approximately 20-30% reduction from useful lives for tax purposes. Effective from the year ended March 31, 2008, the Company and its domestic consolidated subsidiaries changed their depreciation method for tangible fixed assets acquired on or after April 1, 2007 in accordance with the revision of Japanese Corporate Tax Law (Partial Revision of Income Tax Law, Law No. 6 of March 30, 2007; Partial Revision of Income Tax Law Enforcement Ordinance, Cabinet Order No. 83 of March 30, 2007). The effect of this change on operating income, income before income taxes and net income for the year ended March 31, 2008 was immaterial. Pursuant to an amendment to the Japanese Corporate Tax Law, effective from the year ended March 31, 2008, the Company and its domestic consolidated subsidiaries depreciate the difference between the original residual value of 5% of acquisition cost of assets acquired before April 1, 2007 and the new residual value of 1 yen (memorandum value) by the straight-line method over 5 years commencing from the fiscal year following the year in which the asset becomes fully depreciated to the original residual value. Depreciated amounts are included in depreciation expenses. As a result of this change, operating income and income before income taxes each declined ¥687 million, and net income declined ¥405 million for the year ended March 31, 2008. (4) Intangible Assets (Excluding Lease Assets) Intangible assets are mainly amortized using the straight-line method over the following estimated useful lives: Trademark rights: 10 years, mainly Software: 5 years, mainly (5) Lease Assets Finance lease assets that are not deemed to transfer ownership of the leased property to the lessee are depreciated using the straight-line method over the period of the lease, with zero residual value. Previously, the Company and its domestic consolidated subsidiaries treated finance lease assets that do not transfer ownership as operating leases. Effective from the year ended March 31, 2009, however, the Company and its domestic consolidated subsidiaries have applied “Accounting Standard for Lease Transactions” (ASBJ, Statement No. 13, March 30, 2007; revised from the standard originally issued by the Corporate Accounting Council on June 17, 1993) and “Guidance on Accounting Standard for Lease Transactions” (ASBJ, Guidance No. 16, March 30, 2007; revised from the standard originally issued by the Japanese Institute of Certified Public Accountants on January 18, 1994). Accordingly, from the year ended March 31, 2009, the Company and its domestic consolidated subsidiaries have treated such leases as capital leases. As a result of this change, operating income increased ¥285 million, income before income taxes increased ¥180 million, and net income decreased ¥106 million in the year ended March 31, 2009. The effects of this change in specific segments are described in Segment Information (Note 19). (6) Long-Term Prepaid Expenses Long-term prepaid expenses are primarily amortized using the straight-line method. (7) Goodwill Amortization of goodwill is determined on a case by case basis and is generally amortized over a period not exceeding 20 years. (8) Securities The Company and its domestic consolidated subsidiaries categorize their existing securities as available-for-sale securities. Those securities with market prices are carried at fair value prevailing at the fiscal year end, with net unrealized gains and losses, net of taxes, reported separately in net assets. The cost of securities sold is mainly calculated using the moving-average method. If fair value is not available, securities are carried at cost, which is determined mainly by the moving-average method. Investments in limited partnerships are recorded as investments in securities at the amount of interest in such partnerships calculated based on ownership percentage. Investment gain or loss is included in net income or loss in proportion to the ownership interests in the net asset value of the partnership. Securities with remaining maturities of one year or less and securities that are recognized as cash equivalents are classified as short-term investments in securities and others are included in investments in securities as non-current assets. (9) Net Income and Cash Dividend per Share Net income per share of common stock is based on the weighted average number of shares of common stock outstanding during each year. The computation of fully diluted net income per share of common stock reflects the maximum possible dilution that could occur if securities or other contracts to issue common stock were exercised or converted into common stock or resulted in the issuance of common stock. Cash dividend per share shown for each year in the consolidated statements of income represent the dividend declared as applicable to the respective year, rather than that paid in each year. (10) Accounting for Consumption Tax In Japan, consumption tax is imposed at a flat rate on all domestic consumption of goods, assets and services (with certain exemptions). The consumption tax withheld upon sales is recorded as a liability. Consumption tax, which is paid 56 SHISEIDO ANNUAL REPORT 2010 Notes to the Consolidated Financial Statements by the Company and its domestic consolidated subsidiaries on purchases of goods, assets and services, is offset against the balance withheld, and the net amount is subsequently paid to the national government. Transactions subject to consumption taxes are recorded at amounts exclusive of consumption taxes. (11) Allowance for Doubtful Accounts The Company and its domestic consolidated subsidiaries provide the allowance for doubtful accounts based on the historic percentage of actual bad debt losses against the balance of total receivables and the amount of uncollectible receivables estimated on an individual basis. Overseas consolidated subsidiaries record the allowance based primarily on the amount of uncollectible receivables estimated on an individual basis. (12) Reserve for Sales Returns The Companies provide reserve for sales returns for future losses considering the past return ratios and market distribution status. (13) Accrued Bonuses for Employees The Companies provide accrued bonuses for employees based on the estimated amounts to be paid in respect of the fiscal year. This reserve includes bonuses for corporate officers who are non-Board members, for whom the calculations are the same as those for the Accrued Bonuses for Directors. (14) Accrued Bonuses for Directors The Companies provide accrued bonuses for members of the Board of Directors (except for external directors) based on the estimated amounts to be paid in respect of the fiscal year. (15) Provision for Liabilities and Charges To provide for losses due to legal risks, product guarantee risks, tax risks, and other factors, certain overseas consolidated subsidiaries make provision, the amount of which is based on estimated losses to be incurred considering the likelihood of such losses in the future. (16) Accrued Retirement Benefits The Companies have obligations to pay retirement benefits to their employees and, therefore, the Company, its domestic consolidated subsidiaries and certain overseas consolidated subsidiaries provide accrued retirement benefits based on the estimated amount of projected benefit obligation and the fair value of plan assets. Unrecognized prior service cost is primarily amortized by the straight-line method over a 10-year period, which is shorter than the average remaining years of service of the eligible employees. Unrecognized net actuarial gain or loss is primarily amortized from the following year on a straight-line basis over a 10-year period, which is shorter than the average remaining years of service of the eligible employees. The Company and its domestic consolidated subsidiaries have adopted “Partial Amendments to Accounting Standards for Retirement Benefits (Part 3)” (ASBJ Statement No. 19, July 31, 2008) from the current fiscal year. The adoption of this accounting standard had no effect on projected benefit obligations, operating income and income before income taxes in the current fiscal year. (17) Allowance for Losses on Guarantees The Company provides an allowance for estimated probable losses on guarantees based on the financial status of the guaranteed parties. (18) Allowance for Environmental Measures The Company and its domestic consolidated subsidiaries provide the reserve for the estimated cost to treat polychlorinated biphenyl (PCB) waste as required by the Act on Special Measures Concerning Promotion of Proper Treatment of PCB Wastes. (19) Foreign Currency Translation Receivables and payables denominated in foreign currencies are translated into Japanese yen at the exchange rate prevailing on the respective balance sheet dates, and resulting exchange gains or losses are included in net income or loss for the fiscal year. Investments in unconsolidated subsidiaries and affiliates denominated in foreign currencies are translated at the historical exchange rates prevailing at the time of the transaction. (20) Derivatives and Hedging Activities The Companies use foreign currency exchange agreements, currency options and interest rate swap agreements to reduce market risks and maintain stable profits. The Companies limit their use of foreign currency related derivative transactions to the amounts of foreign currency denominated receivables and payables, and do not use derivatives for speculative trading. The Companies execute and manage derivative transactions within the limits of established internal rules and regulations, and reduce credit risk by limiting counterparties to highly creditworthy financial institutions. Derivatives are carried at fair value with gains or losses recognized in the consolidated statements of income. For derivatives used for hedging purposes, gains or losses on derivatives are deferred until recognition of the hedged transactions. Receivables, payables and forecast transactions denominated in foreign currencies, for which foreign exchange forward contracts or foreign currency options are used to hedge the foreign currency fluctuations, are translated at the contracted rate if forward contracts or the options qualify for specific hedge accounting. SHISEIDO ANNUAL REPORT 2010 57 Also, if interest rate swap contracts are used as a hedge and meet certain hedging criteria, the interest rate swaps are not remeasured at market price, and the amount to be received under the interest rate swap contract is added to or deducted from the interest on the liabilities for which the swap contract was executed (special accounting). The Companies’ policy is to evaluate the effectiveness of derivatives used for hedging purpose based on either the difference between the accumulated amount of cash flows from the hedging instrument and from the corresponding hedged item or variance between the market value of the hedging instrument and the hedged item. However, measurement of hedge effectiveness is not considered necessary for interest-rate swaps that meet the requirements for special accounting and foreign exchange forward contracts or foreign currency options which qualify for specific hedge accounting. (21) Foreign Currency Determined Financial Statements Financial statements of overseas consolidated subsidiaries and affiliates that are determined in foreign currencies are translated into Japanese yen at the exchange rates prevailing at the respective balance sheet dates of those subsidiaries for assets and liabilities, and at the historical exchange rates for shareholders’ equity. All income and expense amounts are translated at the average rates of exchange during the fiscal year of those subsidiaries and affiliates. The resulting translation adjustments are included in net assets as foreign currency translation adjustments and minority interests. (22) Definition of “Cash and Cash Equivalents” in Consolidated Statements of Cash Flows Cash and cash equivalents as shown in the consolidated statements of cash flows are composed of cash in hand, readily available time deposits, and short-term investments with maturities of 3 months or less at the time of purchase that are exposed to insignificant risk of change in value. (23) Practical Solution on Unification of Accounting Policies Applied to Foreign Subsidiaries for Consolidated Financial Statements Effective from the year ended March 31, 2009, the Company has applied “Practical Solution on Unification of Accounting Policies Applied to Foreign Subsidiaries for Consolidated Financial Statements” (ASBJ, Practical Issues Task Force No. 18, issued May 17, 2006), and necessary modifications have been made for consolidation. As a result of this change, in the year ended March 31, 2009, operating income decreased ¥1,095 million, income before income taxes decreased ¥950 million, and net income increased ¥456 million. The effects of this change in specific segments are described in Segment Information (Note 19). 3. CASH FLOW INFORMATION The reconciliation of cash and time deposits shown in the consolidated balance sheets and cash and cash equivalents shown in the consolidated statements of cash flows as of March 31, 2008, 2009 and 2010 is as follows: Thousands of U.S. dollars (Note 1) Millions of yen Cash and time deposits ··································· Short-term investments in securities··············· Total ··························································· Time deposits with maturities exceeding 3 months ··· Equity securities and debt securities with maturities exceeding 3 months·························· Cash and cash equivalents ······························ 2008 2009 ¥ 67,413 65,075 ¥132,488 (9,679) ¥ 57,411 47,344 ¥104,755 (11,536) ¥ 70,102 24,723 ¥ 94,825 (16,287) 2010 $ 753,461 265,724 $1,019,185 (175,054) 2010 (2,415) ¥120,394 (1,361) ¥ 91,858 (1,381) ¥ 77,157 (14,843) $ 829,288 The assets and liabilities on the date of sale of Shiseido Logistics Co., Ltd., which was sold during the year ended March 31, 2008, and the relationship between the proceeds from sale of shares and net cash proceeds from sale of shares is as follows: Millions of yen Current assets ············································································································ Non-current assets ····································································································· Current liabilities ········································································································· Non-current liabilities·································································································· Remaining investment balance after sale of shares··················································· Decrease in retained earnings resulting from exclusion of consolidated subsidiaries ······ Profit on sale of shares of Shiseido Logistics Co., Ltd. ·············································· Proceeds from sale of shares of Shiseido Logistics Co., Ltd. ···································· Cash and cash equivalents of Shiseido Logistics Co., Ltd.········································· Net cash proceeds from sale of shares of Shiseido Logistics Co., Ltd. ····················· 58 SHISEIDO ANNUAL REPORT 2010 ¥ 4,411 522 (3,754) (653) 0 (53) 2,379 ¥ 2,852 (1,923) ¥ 929 Notes to the Consolidated Financial Statements The assets and liabilities on the date of sale of Shiseido Lease Co., Ltd., which was sold during the year ended March 31, 2008, and the relationship between the proceeds from sale of shares and net cash proceeds from sale of shares is as follows: Millions of yen Current assets ············································································································ Non-current assets ····································································································· Current liabilities ········································································································· Non-current liabilities ·································································································· Unrealized profit and other ························································································· Remaining investment balance after sale of shares··················································· Decrease in retained earnings resulting from exclusion of consolidated subsidiaries ······ Profit on sale of shares of Shiseido Lease Co., Ltd.··················································· Proceeds from sale of shares of Shiseido Lease Co., Ltd.········································· Cash and cash equivalents of Shiseido Lease Co., Ltd. ············································· Net cash proceeds from sale of shares of Shiseido Lease Co., Ltd.·························· ¥ 3,449 6,367 (4,660) (4,236) 38 (18) (61) 723 ¥ 1,602 (120) ¥ 1,482 The assets and liabilities on the date of sale of Shiseido Real Estate Development Co., Ltd., which was sold during the year ended March 31, 2009, and the relationship between the proceeds from sale of shares and net cash proceeds from sale of shares is as follows: Millions of yen Current assets ············································································································ Non-current assets ····································································································· Current liabilities ········································································································· Non-current liabilities ·································································································· Remaining investment balance after sale of shares··················································· Increase in retained earnings resulting from exclusion of consolidated subsidiaries····· Profit on sale of shares of Shiseido Real Estate Development Co., Ltd.···················· Proceeds from sale of shares of Shiseido Real Estate Development Co., Ltd.·········· Cash and cash equivalents of Shiseido Real Estate Development Co., Ltd. ·············· Net cash proceeds from sale of shares of Shiseido Real Estate Development Co., Ltd. ····· ¥ 3,638 559 (3,396) (350) (49) 4 71 ¥ 477 (134) ¥ 343 The Company acquired the shares of Bare Escentuals, Inc. through a U.S. subsidiary in March 2010. The investment in Bare Escentuals, ¥157,236 million ($1,689,983 thousand), is included in acquisition of investments in securities in the consolidated statements of cash flows. Note 20 “Business Combinations” provides additional detail. The important non-cash transactions are as follows: The amounts of assets and obligations related to finance lease transactions that were newly recorded in the year ended March 31, 2009 are ¥9,281 million and ¥9,497 million for lease assets and lease obligations, respectively. The amounts of assets and obligations related to finance lease transactions that were newly recorded in the current fiscal year are ¥3,831 million ($41,176 thousand) and ¥3,831 million ($41,176 thousand) for lease assets and lease obligations, respectively. 4. FINANCIAL INSTRUMENTS Effective from the year ended March 31, 2010, the Company applied “Accounting Standards for Financial Instruments” (ASBJ Statement No. 10, March 10, 2008) and “Implementation Guidance on Disclosures about Fair Value of Financial Instruments” (ASBJ Guidance No. 19, March 10, 2008). (1) Financial Instruments 1 Policy for financial instruments The Companies limit fund management to short-term deposits, investments in securities and other methods. As a matter of policy, the Companies procure funds using bank loans, commercial paper, bonds and other methods. The Companies use derivatives to mitigate the risk of exchange rate fluctuations associated with receivables and payables denominated in foreign currencies and the risk of interest rate fluctuations associated with loans. The Companies limit the use of derivatives to the volume of receivables and payables and actual requirements, and do not engage in speculative transactions. 2 Financial instruments content, risks and risk management system Notes and accounts receivable are exposed to customer credit risk. The Companies mitigate this risk by managing settlement date and amount due for each counterparty. Investments in securities, primarily the equity securities of corporations with which the Companies do business, are exposed to the risk of fluctuations in market price. The Companies manage this risk by periodically examining market prices and the financial condition of the issuing entities. Notes and accounts payable are due within one year. Interest-bearing debt includes short-term borrowings and commercial paper, which the Companies use to procure funds for operating transactions, as well as long-term borrowings, bonds and lease obligations, which the Companies use to fund investments and loans, capital expenditures and operating transactions. Floating-rate debt is SHISEIDO ANNUAL REPORT 2010 59 exposed to the risk of fluctuations in interest rates. The Companies hedge this risk for specific long-term borrowings by using derivatives (interest rate swaps) to mitigate the risk of interest rate fluctuations and fix interest payments. The Companies use forward foreign exchange contracts and currency options to hedge the risk of foreign exchange fluctuations associated with receivables and payables denominated in foreign currencies, and use interest rate swaps to hedge the risk of fluctuations in interest rates associated with debt. (20) Derivatives and Hedging Activities in Note 2. Summary of Significant Accounting Policies explains hedge accounting, hedging instruments and methods, hedging policy, hedged items, and assessment of hedging effectiveness. The Companies execute and manage derivative transactions within the limits of established internal rules and regulations, and reduce credit risk by limiting counterparties to highly creditworthy financial institutions. Payables and interest-bearing debt are exposed to liquidity risk that the Companies manage in ways such as preparing monthly capital deployment reports. 3 Supplemental information on the fair value of financial instruments The Companies calculate the fair value of financial instruments based on market prices, or by using reasonable estimates when market prices are not available. These estimates include variable factors, and are subject to fluctuation due to changes in the underlying assumptions. The contract amounts of the derivatives discussed in Note 16. Derivative Financial Instruments below are not an indicator of the market risk associated with derivatives transactions. (2) Fair Value of Financial Instruments Fair value and variance with carrying value presented on the balance sheets as of March 31, 2010 are as follows. Fair values that are not readily determinable are not included in the following table. (See *2 for additional information.). Carrying value (*) Millions of yen Fair value (*) ¥ 70,102 ¥ 70,102 — 110,746 110,746 — 45,876 17,477 (91,310) (105,966) (50,000) 45,876 17,477 (91,310) (105,966) (49,830) (52,053) (6,428) (52,143) (6,538) (90) (110) (259) — (259) (474) — (474) 1 Cash and time deposits ························································· 2 Notes and accounts receivable (less allowance for doubtful accounts) ·································· 3 Short-term investments in securities and investments in securities Available-for-sale securities ··················································· 4 Long-term loans receivable ··················································· 5 Notes and accounts payable·················································· 6 Short-term bank borrowings·················································· 7 Bonds ···················································································· 8 Long-term borrowings from banks and other financial institutions ······························································· 9 Lease obligations··································································· 0 Derivative instruments i. Hedge accounting not applicable ··································· ii. Hedge accounting applicable ········································· Variance — — — — ¥ 170 Thousands of U.S. dollars (Note 1) 1 Cash and time deposits ························································· 2 Notes and accounts receivable (less allowance for doubtful accounts) ·································· 3 Short-term investments in securities and investments in securities Available-for-sale securities ··················································· 4 Long-term loans receivable ··················································· 5 Notes and accounts payable·················································· 6 Short-term bank borrowings·················································· 7 Bonds ···················································································· 8 Long-term borrowings from banks and other financial institutions ······························································· 9 Lease obligations··································································· 0 Derivative instruments i. Hedge accounting not applicable ······································· ii. Hedge accounting applicable·············································· $ 753,461 $ 753,461 — 1,190,305 1,190,305 — 493,078 187,844 (981,406) (1,138,929) (537,403) 493,078 187,844 (981,406) (1,138,929) (535,576) (559,469) (69,089) (560,436) (70,271) (967) (1,182) (2,784) — (2,784) (5,095) — (5,095) — — — — $ 1,827 * Liabilities are in parentheses. Derivative transactions are presented as net amounts receivable or payable, with net amounts payable in parentheses. *1: Method for calculating the fair value of financial instruments, short-term investments in securities and derivative transactions 1 Cash and time deposits; 2 Notes and accounts receivable Carrying value is used for fair value for these short-term items because these amounts are approximately the same. 3 Short-term investments in securities and investments in securities Short-term investments in securities are held as available-for-sale securities. Market prices on exchanges are used to determine the fair value of equity securities. Prices quoted by financial institutions are used to determine the fair value of bonds. Carrying value is used for fair value for instruments with short-term maturities included in available-for-sale securities because these amounts are approximately the same. 60 SHISEIDO ANNUAL REPORT 2010 Notes to the Consolidated Financial Statements 4 Long-term loans receivable Floating-rate long-term loans receivable reflect market interest rates. Carrying value therefore approximates fair value of long-term loans receivable. 5 Notes and accounts payable; 6 Short-term bank borrowings Carrying value approximates fair value for these short-term items. 7 Bonds Fair value of bonds issued by the Company is calculated based on market prices. 8 Long-term borrowings from banks and other financial institutions Floating-rate long-term borrowing reflects market interest rates. In addition, fair value approximates carrying value because the Company’s creditworthiness does not vary significantly after assuming long-term borrowings. Therefore, carrying value is used for fair value of floating-rate long-term borrowing. Fair value of fixed-rate long-term borrowing is the discounted value of total principal and interest using an assumed interest rate on equivalent new borrowings. 9 Lease obligations The fair value of lease obligations is the discounted present value of total principal and interest using an assumed interest rate on equivalent new lease transactions. 0 Derivative instruments Please refer to Note 16. Derivative Financial Instruments. *2: Fair values that are difficult to determine Millions of yen Carrying value Shares of subsidiaries and affiliates ··········································································· Available-for-sale securities ························································································· ¥158,552 12,437 Thousands of U.S. dollars (Note 1) Carrying value $1,704,127 133,674 Market prices do not exist for these items, or the cost of estimating future cash flows is considered prohibitive. These items are not included in 3 Short-term investments in securities and investments in securities, because their fair values are not readily determinable. “Shares of subsidiaries and affiliates” above includes investment of ¥157,236 million ($1,689,983 thousand) in Bare Escentuals, Inc. Note 20. Business Combinations provides additional detail. *3: The carrying value of monetary assets as of March 31, 2010 Due in 1 year or less Cash and time deposits ··································· Notes and accounts receivable························ Long-term loans receivable······························ ··························································· ¥ 70,102 110,746 — ¥180,848 Due in 1 year or less Cash and time deposits ··································· Notes and accounts receivable························ Long-term loans receivable······························ ··························································· $ 753,461 1,190,305 — $1,943,766 Millions of yen Due after 1 year Due after 5 years through 5 years through 10 years — — ¥17,466 ¥17,466 — — ¥11 ¥11 Thousands of U.S. dollars (Note 1) Due after 1 year Due after 5 years through 5 years through 10 years — — $187,726 $187,726 — — $118 $118 Due after 10 years — — — — Due after 10 years — — — — 5. SECURITIES The acquisition cost, carrying amount, and gross unrealized gains and losses for securities stated at fair value by security type at March 31, 2009 and 2010 are as follows: Available-for-sale securities: Millions of yen 2009 Cost Equity securities·············································· Corporate bonds·············································· Other ······························································· ···································································· ¥12,235 5,960 48,284 ¥66,479 Carrying amount Gross unrealized gains ¥13,517 5,426 48,125 ¥67,068 ¥3,531 3 0 ¥3,534 Gross unrealized losses ¥2,249 537 159 ¥2,945 Millions of yen 2010 Cost Equity securities·············································· Corporate bonds·············································· Other ······························································· ···································································· ¥12,189 5,603 26,218 ¥44,010 Carrying amount ¥14,922 4,732 26,222 ¥45,876 Gross unrealized gains ¥4,255 4 72 ¥4,331 Gross unrealized losses ¥1,522 875 68 ¥2,465 SHISEIDO ANNUAL REPORT 2010 61 Thousands of U.S. dollars (Note 1) 2010 Cost Equity securities·············································· Corporate bonds·············································· Other ······························································· ···································································· $131,008 60,221 281,793 $473,022 Carrying amount Gross unrealized gains $160,382 50,860 281,836 $493,078 $45,733 43 774 $46,550 Gross unrealized losses $16,359 9,404 731 $26,494 Impairment for securities stated at fair value was recognized in the amounts of ¥24 million, ¥164 million and ¥24 million ($258 thousand) for the years ended March 31, 2008, 2009 and 2010, respectively. The carrying amount of securities stated at cost by security type as of March 31, 2009 and 2010 is summarized as follows: Available-for-sale securities: Carrying amount Thousands of U.S. dollars (Note 1) Millions of yen 2009 Unlisted equity securities ····························································· Unlisted bonds·············································································· Other ···························································································· ...................................................................................................... 2010 ¥11,124 — 1,780 ¥12,904 ¥10,771 — 1,666 ¥12,437 2010 $115,768 — 17,906 $133,674 Impairment for securities stated at cost was recognized in the amounts of ¥72 million, ¥23 million and ¥332 million ($3,568 thousand) for the years ended March 31, 2008, 2009 and 2010, respectively. Proceeds from sales, and gross realized gains and losses from the sale of available-for-sale securities in the years ended March 31, 2008, 2009 and 2010 are as follows: Carrying amount Thousands of U.S. dollars (Note 1) Millions of yen 2008 Proceeds from sales ······································· Gross realized gains ········································ Gross realized losses ······································ ¥13,682 2,109 1,687 2009 2010 2010 ¥1,980 36 12 ¥1,820 199 36 $19,562 2,139 387 The carrying value by contracted maturity of debt securities classified as available-for-sale as of March 31, 2010 is as follows: Millions of yen Due in 1 year or less ····························································································· Due after 1 year through 5 years················································································ Due after 5 years through 10 years ············································································ Due after 10 years ······································································································ ¥17,499 1,636 — 4,500 ¥23,635 Thousands of U.S. dollars (Note 1) $188,081 17,584 — 48,366 $254,031 6. INVENTORIES Inventories held by the Companies as of March 31, 2009 and 2010 are as follows: Thousands of U.S. dollars (Note 1) Millions of yen 2009 Merchandise and products ··························································· Work in process ······································································· Raw materials and supplies·························································· 62 SHISEIDO ANNUAL REPORT 2010 ¥40,172 4,187 23,971 ¥68,330 2010 ¥37,957 3,273 26,112 ¥67,342 2010 $407,964 35,178 280,654 $723,796 Notes to the Consolidated Financial Statements 7. SHORT-TERM AND LONG-TERM DEBT Short-term and long-term debt as of March 31, 2009 and 2010 are as follows: Thousands of U.S. dollars (Note 1) Millions of yen 2009 Bank borrowings (weighted average interest rate 0.97%) ··········· Commercial paper (Borrowings due within one year, weighted average interest rate 1.00%) ········································ Short-term debt ············································································ Long-term borrowings from banks and other financial institutions (Borrowings due within one year, weighted average interest rate 0.61%)····· (Borrowings due after one year, weighted average interest rate 1.09%)······· 1.12% unsecured yen bonds due in March 2010························· 0.65% unsecured yen bonds due in December 2014 ·················· Lease obligations (Borrowings due within one year, weighted average interest rate 3.22%)····· (Borrowings due after one year, weighted average interest rate 3.33%)······· Less: portion due within one year ················································ Long-term debt············································································· 2010 2010 ¥ 3,709 ¥105,966 $1,138,929 819 ¥ 4,528 — ¥105,966 — $1,138,929 800 31,111 20,000 — 4,273 47,780 — 50,000 45,926 513,543 — 537,403 2,273 3,341 ¥ 57,525 (23,073) ¥ 34,452 2,454 3,974 ¥108,481 (6,727) ¥101,754 26,376 42,713 $1,165,961 (72,302) $1,093,659 The aggregate annual maturities of long-term debt as of March 31, 2010 are as follows: For the Years Ending March 31 2011···························································································································· 2012···························································································································· 2013···························································································································· 2014···························································································································· 2015···························································································································· 2016 and thereafter ····································································································· Millions of yen ¥ 6,727 11,421 10,710 29,301 50,227 95 ¥108,481 Thousands of U.S. dollars (Note 1) $ 72,302 122,754 115,112 314,929 539,843 1,021 $1,165,961 Assets pledged as collateral as of March 31, 2010 are as follows: Millions of yen 2010 Buildings and structures ····························································································· Other investments······································································································ Investments in securities ··························································································· Cash and time deposits ······························································································ Machinery, equipment and vehicles··········································································· ······················································································································ ¥17,315 15,200 1,512 1,286 2 ¥35,315 Thousands of U.S. dollars (Note 1) 2010 $186,103 163,371 16,251 13,822 21 $379,568 The above assets are pledged as collateral for derivative transactions (interest rate swaps) and the following collateralized liabilities as of March 31, 2010: Millions of yen 2010 Current portion of long-term debt··············································································· Long-term debt··········································································································· ¥ 800 24,850 ¥25,650 Thousands of U.S. dollars (Note 1) 2010 $ 8,599 267,089 $275,688 8. ACCRUED RETIREMENT BENEFITS The Company and its domestic consolidated subsidiaries have contributory funded pension plans and unfunded termination allowance plans, which are defined benefit plans. In some cases, additional voluntary retirement benefits are paid when an employee retires, which are accounted for as retirement benefit expenses when incurred. Certain overseas consolidated subsidiaries also have defined benefit pension plans, unfunded termination allowance plans and defined contribution plans. SHISEIDO ANNUAL REPORT 2010 63 The reconciliation of projected benefit obligations, plan assets, funded status of the pension benefit plans, prepaid pension expenses and accrued retirement benefits recognized in the accompanying balance sheets as of March 31, 2009 and 2010 is as follows: Thousands of U.S. dollars (Note 1) Millions of yen Projected benefit obligations······················································· Fair value of plan assets······························································ Funded status of the pension benefit plans································ Unrecognized net actuarial loss ·················································· Unrecognized prior service cost ·················································· Net retirement benefit obligation ················································ Prepaid pension expenses ·························································· Accrued retirement benefits ······················································· 2009 2010 2010 ¥(200,767) 144,086 (56,681) 56,885 (5,115) ¥ (4,911) 34,360 ¥ (39,271) ¥(203,578) 158,407 (45,171) 36,743 (2,962) ¥ (11,390) 28,740 ¥ (40,130) $(2,188,070) 1,702,569 (485,501) 394,916 (31,836) $ (122,421) 308,899 $ (431,320) The net periodic pension benefit costs for the years ended March 31, 2008, 2009 and 2010 are as follows: Thousands of U.S. dollars (Note 1) Millions of yen 2008 Service cost ···················································· Interest cost···················································· Expected return on plan assets······················· Amortization of net obligation at transition*···· Amortization of net actuarial loss ···················· Amortization of prior service cost ··················· Net periodic pension benefit cost ··················· ¥ 7,862 4,646 (7,614) 113 2,843 (2,021) ¥ 5,829 2009 ¥ 8,712 4,965 (7,011) — 5,500 (2,125) ¥10,041 2010 ¥ 7,971 5,022 (5,853) — 9,031 (2,125) ¥14,046 2010 $ 85,673 53,977 (62,909) — 97,066 (22,840) $150,967 * The amounts for the year ended March 31, 2008 pertain to a Taiwanese subsidiary, according to the Taiwanese retirement allowance accounting system. The net obligation at transition is amortized by the straight-line method over a 17-year period. The discount rate used to determine the actuarial present value of projected benefit obligations as of March 31, 2009 and 2010 is mainly 2.5%. The expected rate of return on plan assets of those plans as of March 31, 2009 and 2010 is mainly 4.0%. Allocation of pension benefits to each year of service of the employees is based on the “benefits/years-of-service” approach, whereby the same amount of benefits is allocated to each year. Certain foreign consolidated subsidiaries have adopted the corridor approach for the amortization of actuarial gains and losses. 9. INCOME TAXES Income tax applicable to the Company and its domestic consolidated subsidiaries consist of corporation, inhabitants’ and enterprise taxes. The statutory income tax rate is approximately 41.0% for the years ended March 31, 2008, 2009 and 2010. Since the difference between the statutory tax rate and the effective tax rate for the fiscal years ended March 31, 2008 and 2009 is less than 5%, a reconciliation of these two rates is not presented. A reconciliation between the statutory tax rate and the effective tax rate for the fiscal year ended March 31, 2010 is as follows: Statutory tax rate ········································································································· Increase (decrease) due to: Permanently nondeductible expenses ····································································· Dividend income not taxable ··················································································· Unrealized intercompany profit ················································································ Effects of realignment of subsidiaries······································································ Tax credits ·············································································································· Differences of tax rates for overseas consolidated subsidiaries································ Valuation allowance································································································· Others ···················································································································· Effective tax rate ········································································································· 64 SHISEIDO ANNUAL REPORT 2010 41.0% 1.2 (1.5) (11.6) 4.5 (4.4) (7.1) (1.3) (0.5) 20.3% Notes to the Consolidated Financial Statements Deferred tax assets and liabilities (both current and non-current) as of March 31, 2009 and 2010 are as follows: Thousands of U.S. dollars (Note 1) Millions of yen 2009 Deferred tax assets: Inventories ··············································································· Depreciation ············································································· Unrealized intercompany profit in inventory and property, plant and equipment······························································· Accrued expenses···································································· Accrued retirement benefits····················································· Accrued bonuses for employees·············································· Write-down of investments in securities and other investments ···· Tax losses carried forward························································ Reserve for sales returns ························································· Accrued enterprise tax ····························································· Other ························································································ Total gross deferred tax assets ················································ Less: valuation allowance························································· Total deferred tax assets ·························································· Deferred tax liabilities: Goodwill and other intangible assets········································ Special tax-purpose reserve ····················································· Unrealized gains (losses) on available-for-sale securities ·········· Undistributed earnings of foreign subsidiaries·························· Other ························································································ Total deferred tax liabilities ······················································· Net deferred tax assets ···························································· 2010 2010 ¥ 9,190 8,283 ¥ 8,406 7,998 $ 90,348 85,963 3,530 4,554 1,743 3,858 2,374 5,564 2,025 222 4,099 45,442 (6,078) ¥39,364 7,613 4,819 4,637 4,592 2,918 2,802 1,670 831 2,751 49,037 (4,739) ¥44,298 81,825 51,795 49,839 49,355 31,363 30,116 17,949 8,932 29,568 527,053 (50,935) $476,118 ¥ 2,099 1,028 234 506 1,007 ¥ 4,874 ¥34,490 ¥ 2,507 996 709 359 577 ¥ 5,148 ¥39,150 $ 26,945 10,705 7,620 3,858 6,202 $ 55,330 $420,788 10. CONTINGENT LIABILITIES As of March 31, 2009 and 2010, the Company was contingently liable as a guarantor for SDL Co., Ltd.’s own guarantees of the lease liabilities of third-party customers, amounting to ¥56 million and ¥11 million ($118 thousand), respectively. 11. NET ASSETS Under Japanese laws and regulations, the entire amount paid for new shares is required to be designated as common stock. However, a company may, by a resolution of the Board of Directors, designate an amount not exceeding one half of the price of the new shares as additional paid-in capital, which is included in capital surplus. Under the Japanese Corporate Law (“the Law”), in cases where dividend distribution of surplus is made, the lesser of an amount equal to 10% of the dividend or the excess, if any, of 25% of common stock over the total of additional paidin capital and legal earnings reserve, must be set aside as additional paid-in capital or legal earnings reserve. Legal earnings reserve is included in retained earnings in the accompanying consolidated balance sheets. Under the Law, both legal earnings reserve and additional paid-in capital used to eliminate or reduce a deficit generally require a resolution of the shareholders’ meeting. Additional paid-in capital and legal earnings reserve may not be distributed as dividends. Under the Law, all additional paid-in capital and legal earnings reserve may be transferred to other capital surplus and retained earnings under certain conditions. The maximum amount that the Company can distribute as dividends is calculated based on the nonconsolidated financial statements of the Company in accordance with the Law. Under the Law, companies can pay a dividend at any time during the fiscal year in addition to the year-end dividend upon resolution at the shareholders’ meeting. For companies that meet certain criteria such as: (1) having a Board of Directors, (2) having accounting auditors, (3) having a Board of Corporate Auditors, and (4) the term of service of the directors is prescribed as one year rather than two years as the normal term by its articles of incorporation, the Board of Directors may declare a dividend if the Company has prescribed so in its articles of incorporation. A semiannual interim dividend may also be paid once a year upon resolution by the Board of Directors if the articles of incorporation of the company so stipulate. Cash dividends charged to retained earnings during the fiscal year were the year-end cash dividend for the preceding fiscal year and the interim cash dividend for the current fiscal year. Appropriations are not accrued in the consolidated financial statements for the corresponding period, but are recorded in the subsequent accounting period after shareholders’ meeting approval has been obtained. Retained earnings at March 31, 2010 include amounts representing year-end cash dividend of ¥9,944 million ($106,879 thousand), ¥25.0 ($0.27) per share, which was approved at the shareholders’ meeting held on June 25, 2010. SHISEIDO ANNUAL REPORT 2010 65 12. STOCK OPTION PLAN Summarized information on the stock options granted as of March 31, 2010 is as follows: 1 Stock option plan approved by the shareholders on June 27, 2002 Stock options granted on July 16, 2002 Number of shares for options granted Number of shares for options outstanding Exercise price Exercisable period 578,000 shares 210,000 shares ¥1,669 July 1, 2004 - June 26, 2012 Total 578,000 shares 210,000 shares 2 Stock option plan approved by the shareholders on June 27, 2003 Stock options granted on July 31, 2003 Number of shares for options granted Number of shares for options outstanding Exercise price Exercisable period 878,000 shares 109,000 shares ¥1,287 July 1, 2005 - June 26, 2013 Total 878,000 shares 109,000 shares 3 Stock option plan approved by the shareholders on June 29, 2004 Stock options granted on July 26, 2004 Number of shares for options granted Number of shares for options outstanding Exercise price Exercisable period Total 1,004,000 shares 1,004,000 shares 499,000 shares 499,000 shares ¥1,427 July 1, 2006 - June 28, 2014 4 Stock option plan approved by the shareholders on June 29, 2005 Stock options granted on July 28, 2005 Number of shares for options granted Number of shares for options outstanding Exercise price Exercisable period 408,000 shares 73,000 shares ¥1 July 1, 2008 - June 30, 2011 Stock options granted on July 28, 2005 261,000 shares 258,000 shares ¥1,481 July 1, 2007 - June 28, 2015 Stock options granted on November 7, 2005 1,851,000 shares 602,000 shares ¥1,896 July 1, 2007 - June 30, 2010 Total 2,520,000 shares 933,000 shares 5 Stock option plan approved by the shareholders on June 29, 2006 and resolved by the Board of Directors on July 31, 2006. Stock options granted on August 23, 2006 Number of shares for options granted Number of shares for options outstanding Exercise price Exercisable period Stock options granted on August 23, 2006 Number of shares for options granted Number of shares for options outstanding Exercise price Exercisable period 12,000 shares 6,000 shares ¥1 July 1, 2008 - June 30, 2011 9,000 shares 2,000 shares ¥1 July 1, 2008 - June 30, 2011 Stock options granted on August 23, 2006 67,000 shares 67,000 shares ¥2,300 August 1, 2008 - July 30, 2016 Stock options granted on August 23, 2006 74,000 shares 74,000 shares ¥2,300 August 1, 2008 - July 30, 2016 Total 162,000 shares 149,000 shares 6 Stock option plan approved by the shareholders on June 26, 2007 and resolved by the Board of Directors on July 31, 2007. Stock options granted on August 23, 2007 Number of shares for options granted Number of shares for options outstanding Exercise price Exercisable period 66 SHISEIDO ANNUAL REPORT 2010 15,000 shares 8,000 shares ¥1 July 1, 2008 - June 30, 2011 Stock options granted on August 23, 2007 81,000 shares 81,000 shares ¥2,615 August 1, 2009 - July 30, 2017 Stock options granted on August 23, 2007 78,000 shares 78,000 shares ¥2,615 August 1, 2009 - July 30, 2017 Total 174,000 shares 167,000 shares Notes to the Consolidated Financial Statements 7 Stock option plan approved by the shareholders on June 25, 2008 and resolved by the Board of Directors on July 31, 2008. Number of shares for options granted Number of shares for options outstanding Exercise price Exercisable period Stock options granted on August 21, 2008 Stock options granted on August 21, 2008 46,000 shares 46,000 shares ¥1 August 1, 2011 - July 30, 2018 40,000 shares 40,000 shares ¥1 August 1, 2011 - July 30, 2018 Total 86,000 shares 86,000 shares 8 Stock option plan approved by the shareholders on June 24, 2009 and resolved by the Board of Directors on July 31, 2009. Number of shares for options granted Number of shares for options outstanding Exercise price Exercisable period Stock options granted on August 28, 2009 Stock options granted on August 28, 2009 81,400 shares 81,400 shares ¥1 August 1, 2012 - July 31, 2019 53,500 shares 53,500 shares ¥1 August 1, 2012 - July 31, 2019 Total 134,900 shares 134,900 shares 13. RESEARCH AND DEVELOPMENT Research and development expenses are expensed as incurred. Research and development expenses, which are included in selling, general and administrative expenses, totaled ¥14,566 million, ¥15,243 million and ¥14,460 million ($155,417 thousand) for the years ended March 31, 2008, 2009 and 2010, respectively. There are no research and development expenses included in total manufacturing expenses for the years ended March 31, 2008, 2009 and 2010. 14. TRANSACTIONS WITH RELATED PARTIES The Company contributed ¥1 million to the Shiseido Social Welfare Foundation (“the Foundation”) in the year ended March 31, 2008. The Foundation performs social support specializing in child welfare. Shinzo Maeda, President and CEO (Representative Director) of the Company, is the Chairman of the Foundation. The Company approved the amount of contribution at a Board of Directors meeting. Shoichiro Iwata, an External Director of the Company, is the Representative Director of ASKUL Corporation. The Company purchases stationery and other products from ASKUL Corporation and the amount of transactions was ¥94 million for the year ended March 31, 2008 and the ending balance was ¥42 million in other payables as of March 31, 2008. Effective from the year ended March 31, 2009, the Company has applied “Accounting Standard for Disclosure of Related Party Transactions” (ASBJ, Statement No. 11, October 17, 2006) and “Guidance on Accounting Standard for Related Party Disclosures” (ASBJ, Guidance No. 13, October 17, 2006). As a result, transactions between the Company and the executives of important subsidiaries are disclosed in addition to those related party transactions disclosed previously. The Company paid advisory services fees of ¥14 million to Rémy Gomez, the President and CEO of Beauté Prestige International, a consolidated subsidiary, for the year ended March 31, 2009 and the ending balance was ¥7 million as prepaid expenses in other current assets as of March 31, 2009. The advisory services fee conforms to customary practices. 15. ACCOUNTING FOR LEASES The Companies have various lease agreements whereby the Companies act both as a lessee and a lessor. Finance leases of the Company and its domestic consolidated subsidiaries other than those deemed to transfer the ownership of the leased assets to the lessee, which previously were not recorded on the balance sheets, are recorded on the balance sheets from the year ended March 31, 2009. Information on finance lease contracts other than those deemed to transfer the ownership of the leased assets as a lessee and a lessor for the years ended March 31, 2008 was as follows: SHISEIDO ANNUAL REPORT 2010 67 Millions of yen 2008 1 As lessee: The scheduled maturities of future lease rental payments on such lease contracts are as follows: Due within one year ···························································· Due after one year······························································· Balance of allowance for impairment loss on leased assets ······· Reversed lease impairment loss ················································ Lease rental expenses for the year ············································ Assumed depreciation······························································· Impairment loss ······································································· ¥ 3,335 4,050 ¥ 7,385 ¥ 14 9 3,229 3,220 8 Leased machinery and equipment: Assumed purchase cost ······················································ Assumed accumulated depreciation ······································ Assumed impairment loss ···················································· Assumed net book value ····················································· ¥ 22,012 (14,627) (14) ¥ 7,371 Assumed purchase cost and the scheduled maturities of future lease rental payment include the capitalized interest thereon, as the proportion of future lease rental payments to total property, plant and equipment is immaterial. Assumed depreciation is based on the straight-line method over the lease term of the leased assets, assuming no residual value. Millions of yen 2008 2 As lessor: The scheduled maturities of future lease rental payments on such lease contracts are as follows: Due within one year ···························································· Due after one year······························································· ························································································ — — — Lease rental income for the year ··············································· Depreciation·············································································· Assumed interest income·························································· ¥1,596 1,380 165 Leased machinery and equipment: Purchase cost ······································································ Accumulated depreciation ··················································· Net book value······································································ — — — Assumed interest income is calculated based on the interest method. Lease obligations under operating leases at March 31, 2008, 2009 and 2010 are as follows: Thousands of U.S. dollars (Note 1) Millions of yen 1 As lessee: The scheduled maturities of future lease rental payments on such lease contracts are as follows: Due within one year ······························ Due after one year································· ·························································· 2 As lessor: The scheduled maturities of future lease rental receipts on such lease contracts are as follows: Due within one year ······························ Due after one year································· ·························································· 68 SHISEIDO ANNUAL REPORT 2010 2008 2009 2010 2010 ¥2,260 6,514 ¥8,774 ¥2,655 5,944 ¥8,599 ¥2,411 6,176 ¥8,587 $25,914 66,380 $92,294 — — — — — — ¥ 214 6,093 ¥6,307 $ 2,300 65,488 $67,788 Notes to the Consolidated Financial Statements 16. DERIVATIVE FINANCIAL INSTRUMENTS The contract amount, estimated fair value and unrealized gain (loss) of the derivative instruments as of March 31, 2009 is as follows: Millions of yen 2009 Contract amount Settled over one year Estimated fair value ¥1,396 161 — — ¥1,472 158 ¥ (76) (3) 1,820 — ¥1,820 — (168) — (168) ¥(247) Total Foreign exchange contracts: Put US$··············· Foreign exchange contracts: Call US$ ·············· Interest swap contracts: To receive variable/to pay fixed···················· Unrealized gain (loss) The contract amount, estimated fair value and unrealized gain (loss) of the derivative contracts as of March 31, 2010 is as follows: 1 Derivatives that do not meet the criteria for hedge accounting Millions of yen 2010 Contract amount Settled over one year Estimated fair value ¥4,453 1,976 88 1,174 165 223 — — — — — — ¥4,601 1,981 91 1,207 160 215 1,841 — ¥1,841 — Total Foreign exchange contracts: Put US$·············· GBP ············· AU$·············· Foreign exchange contracts: Call US$·············· EUR ············· GBP ············· Interest swap contracts: To receive variable/to pay fixed···················· (124) — Unrealized gain (loss) ¥(148) (5) (3) 33 (5) (8) (124) ¥(260) Thousands of U.S. dollars (Note 1) 2010 Contract amount Settled over one year Estimated fair value Unrealized gain (loss) $47,861 21,238 946 12,618 1,774 2,397 — — — — — — $49,452 21,292 978 12,973 1,720 2,311 $(1,591) (54) (32) 355 (54) (86) 19,787 — $19,787 — Total Foreign exchange contracts: Put US$·············· GBP ············· AU$·············· Foreign exchange contracts: Call US$·············· EUR ············· GBP ············· Interest swap contracts: To receive variable/to pay fixed···················· (1,333) — (1,333) $(2,795) 2 Derivatives that meet the criteria for hedge accounting Millions of yen 2010 Contract amount Interest swap contracts: To receive variable/to pay fixed···················· Total Settled over one year ¥25,650 ¥24,850 Estimated fair value ¥(474) Thousands of U.S. dollars (Note 1) 2010 Contract amount Total Interest swap contracts: To receive variable/to pay fixed···················· $275,688 Settled over one year $267,089 Estimated fair value $(5,095) SHISEIDO ANNUAL REPORT 2010 69 17. IMPAIRMENT LOSS For impairment accounting purposes, the Companies pool their business-use assets separately from their idle assets. Business-use assets are generally pooled according to the minimum independent cash-flow-generating unit, based on business classification. Idle assets are pooled according to each separate property. Business-use assets, due to decreasing profitability, have been devalued from the book value to the recoverable value, with the differences reported as other expenses. Idle assets whose market value have declined, mainly due to be sold, have been devalued from the book value to the recoverable value, with the differences reported as other expenses. Recoverable values are calculated according to estimated net sale value, which are mainly based on real-estate tax appraisal values and land assessments. Impairment loss on overseas assets is mainly recognized due to decreasing profitability of subsidiaries in North America. Impairment losses for the years ended March 31, 2008, 2009 and 2010 are as follows: Thousands of U.S. dollars (Note 1) Millions of yen Domestic Business-use assets: Land ························································ Buildings and structures, etc. ················· Idle assets: Land ························································ Buildings and structures, etc. ················· Overseas Buildings and structures, etc. ················· Goodwill ·················································· Trademark rights ····································· 2008 2009 2010 2010 ¥ 939 161 ¥ 168 605 ¥ 592 2,725 $ 6,363 29,289 — — 291 58 82 59 881 634 51 — — ¥1,151 23 1,653 3,275 ¥6,073 11 — — ¥3,469 118 — — $37,285 18. RESTRUCTURING EXPENSES Restructuring expenses are business costs incurred in streamlining the Companies’ operations, including downsizing and withdrawing from brands and businesses that contribute little to profitability. Restructuring expenses for the year ended March 31, 2009 mainly consisted of liquidation expenses of ¥2,689 million of Shiseido Beautech Co., Ltd. and withdrawing expenses of ¥2,465 million of THE GINZA boutique business. 19. SEGMENT INFORMATION (1) Business Segment Information The Companies operate principally in the following three business segments. The business segments are classified based on the internal organization of the Companies. The main contents of each business segment are as follows: Domestic Cosmetics: Overseas Cosmetics: Others: 70 SHISEIDO ANNUAL REPORT 2010 Cosmetics division (Production and sale of cosmetics, cosmetic accessories and toiletries) Professional division (Production and sale of beauty salon products, etc.) Healthcare division (Production and sale of health & beauty foods and over-the-counter drugs) Cosmetics division (Production and sale of cosmetics, cosmetic accessories and toiletries) Professional division (Production and sale of beauty salon products, etc.) Frontier Sciences division (Production and sale of cosmetic ingredients, medical-use pharmaceuticals, and beauty therapy cosmetics) Others (Operation of restaurants and other) Notes to the Consolidated Financial Statements The business segment information of the Companies for the years ended March 31, 2008, 2009 and 2010 is as follows: Millions of yen 2008 Domestic Cosmetics Net sales Sales to outside customers·········· Intersegment sales or transfers ··· Total ················································ Operating expenses ························ Operating income1, 2 ························ Total assets3, 4 ································· Depreciation5 ··································· Impairment loss5 ····························· Capital expenditure5························· ¥439,021 6,471 ¥445,492 402,362 ¥ 43,130 ¥257,963 ¥ 14,133 ¥ 1,080 ¥ 14,756 Overseas Cosmetics ¥263,703 1,771 ¥265,474 247,600 ¥ 17,874 ¥257,508 ¥ 8,301 ¥ 51 ¥ 12,261 Others Subtotal ¥20,761 19,487 ¥40,248 38,253 ¥ 1,995 ¥61,123 ¥ 4,630 ¥ 20 ¥ 2,649 ¥723,485 27,729 ¥751,214 688,215 ¥ 62,999 ¥576,594 ¥ 27,064 ¥ 1,151 ¥ 29,666 Elimination/ corporate — ¥(27,729) ¥(27,729) (28,195) ¥ 466 ¥ 99,270 ¥ 4 — ¥ 72 Consolidation ¥723,485 — ¥723,485 660,020 ¥ 63,465 ¥675,864 ¥ 27,068 ¥ 1,151 ¥ 29,738 Millions of yen 2009 Domestic Cosmetics Net sales Sales to outside customers·········· Intersegment sales or transfers ··· Total ················································ Operating expenses ························ Operating income1, 2 ························ Total assets3, 4 ································· Depreciation5 ··································· Impairment loss5 ····························· Capital expenditure5························· ¥412,338 5,601 ¥417,939 384,935 ¥ 33,004 ¥251,744 ¥ 17,390 ¥ 750 ¥ 15,546 Overseas Cosmetics ¥260,916 1,734 ¥262,650 247,656 ¥ 14,994 ¥224,091 ¥ 9,241 ¥ 5,071 ¥ 13,223 Others Subtotal ¥17,002 11,552 ¥28,554 27,073 ¥ 1,481 ¥53,358 ¥ 1,621 ¥ 252 ¥ 621 ¥690,256 18,887 ¥709,143 659,664 ¥ 49,479 ¥529,193 ¥ 28,252 ¥ 6,073 ¥ 29,390 Elimination/ corporate — ¥(18,887) ¥(18,887) (19,322) ¥ 435 ¥ 77,376 ¥ 37 — ¥ 72 Consolidation ¥690,256 — ¥690,256 640,342 ¥ 49,914 ¥606,569 ¥ 28,289 ¥ 6,073 ¥ 29,462 Millions of yen 2010 Domestic Cosmetics Net sales Sales to outside customers·········· Intersegment sales or transfers ··· Total ················································ Operating expenses ························ Operating income1, 2 ························ Total assets3, 4 ································· Depreciation5 ··································· Impairment loss5 ····························· Capital expenditure5························· ¥397,568 2,282 ¥399,850 360,495 ¥ 39,355 ¥237,848 ¥ 16,731 ¥ 3,395 ¥ 14,960 Overseas Cosmetics ¥236,600 1,641 ¥238,241 229,119 ¥ 9,122 ¥423,934 ¥ 8,259 ¥ 54 ¥ 13,411 Others Subtotal ¥10,033 6,189 ¥16,222 14,506 ¥ 1,716 ¥47,896 ¥ 1,308 ¥ 20 ¥ 232 ¥644,201 10,112 ¥654,313 604,120 ¥ 50,193 ¥709,678 ¥ 26,298 ¥ 3,469 ¥ 28,603 Elimination/ corporate — ¥(10,112) ¥(10,112) (10,270) ¥ 158 ¥ 65,768 ¥ 52 — ¥ 55 Consolidation ¥644,201 — ¥644,201 593,850 ¥ 50,351 ¥775,446 ¥ 26,350 ¥ 3,469 ¥ 28,658 Thousands of U.S. dollars (Note 1) 2010 Net sales Sales to outside customers·········· Intersegment sales or transfers ··· Total ················································ Operating expenses ························ Operating income1, 2 ························ Total assets3, 4 ································· Depreciation5 ··································· Impairment loss5 ····························· Capital expenditure5························· Domestic Cosmetics Overseas Cosmetics $4,273,087 24,527 $4,297,614 3,874,624 $ 422,990 $2,556,406 $ 179,826 $ 36,490 $ 160,791 $2,542,992 17,638 $2,560,630 2,462,586 $ 98,044 $4,556,471 $ 88,768 $ 580 $ 144,142 Others $107,835 66,520 $174,355 155,911 $ 18,444 $514,789 $ 14,059 $ 215 $ 2,494 Subtotal $6,923,914 108,685 $7,032,599 6,493,121 $ 539,478 $7,627,666 $ 282,653 $ 37,285 $ 307,427 Elimination/ corporate — $(108,685) $(108,685) (110,383) $ 1,698 $ 706,878 $ 559 — $ 591 Consolidation $6,923,914 — $6,923,914 6,382,738 $ 541,176 $8,334,544 $ 283,212 $ 37,285 $ 308,018 Notes: 1. Effective from the year ended March 31, 2009, the Company has applied “Practical Solution on Unification of Accounting Policies Applied to Foreign Subsidiaries for Consolidated Financial Statements.” As a result of this change, operating income in the Overseas Cosmetics business segment decreased ¥1,095 million for the year ended March 31, 2009. 2. Effective from the year ended March 31, 2009, the Company and its domestic subsidiaries have applied “Accounting Standard for Lease Transactions” and “Guidance on Accounting Standard for Lease Transactions.” As a result of this change, operating income in the Domestic Cosmetics business segment increased ¥207 million, operating income in the Overseas Cosmetics business segment increased ¥65 million, and operating income in the Others business segment increased ¥13 million for the year ended March 31, 2009. 3. Previously, deferred tax assets were included as corporate assets. Effective from the year ended March 31, 2009, however, such assets are classified by business segment, in order to better clarify assets that should be controlled by the relevant business segment. Business segment information for the year ended March 31, 2008 has been restated to reflect this change in allocation of deferred tax assets adopted from the year ended March 31, 2009. 4. Corporate assets included in the Elimination/corporate line item as of March 31, 2008, 2009 and 2010 were ¥101,942 million, ¥79,411 million and ¥66,887 million ($718,906 thousand), consisting mainly of financial assets of the Company (cash and time deposits, shortterm investments in securities, and investments in securities) and assets related to administrative operations. 5. Depreciation, impairment loss and capital expenditure include amounts relating to long-term prepaid expenses. SHISEIDO ANNUAL REPORT 2010 71 (2) Geographic Segment Information Segmentation between countries and regions is based on geographic proximity. Major countries and regions besides Japan are as follows: Americas: United States, Canada, Brazil Europe: France, Italy, Germany, Spain Asia/Oceania: China (including Hong Kong), Taiwan, South Korea, Southeast Asia, Australia The geographic segment information of the Companies for the years ended March 31, 2008, 2009 and 2010 is as follows: Millions of yen 2008 Japan Net sales Sales to outside customers·········· Intersegment sales or transfers ··· Total ················································ Operating expenses ························ Operating income1, 2 ························ Total assets3, 4 ································· ¥460,714 25,898 ¥486,612 454,827 ¥ 31,785 ¥343,461 Americas ¥56,559 9,007 ¥65,566 61,572 ¥ 3,994 ¥57,347 Europe Asia/ Oceania Subtotal ¥103,775 5,092 ¥108,867 99,881 ¥ 8,986 ¥107,343 ¥102,437 154 ¥102,591 86,711 ¥ 15,880 ¥ 86,996 ¥723,485 40,151 ¥763,636 702,991 ¥ 60,645 ¥595,147 Elimination/ corporate Consolidation — ¥(40,151) ¥(40,151) (42,971) ¥ 2,820 ¥ 80,717 ¥723,485 — ¥723,485 660,020 ¥ 63,465 ¥675,864 Millions of yen 2009 Japan Net sales Sales to outside customers·········· Intersegment sales or transfers ··· Total ················································ Operating expenses ························ Operating income1, 2 ························ Total assets3, 4 ································· ¥429,963 25,326 ¥455,289 436,856 ¥ 18,433 ¥337,164 Americas ¥50,657 8,297 ¥58,954 55,678 ¥ 3,276 ¥44,388 Europe Asia/ Oceania Subtotal ¥100,034 6,150 ¥106,184 97,926 ¥ 8,258 ¥ 80,642 ¥109,602 182 ¥109,784 93,005 ¥ 16,779 ¥ 80,648 ¥690,256 39,955 ¥730,211 683,465 ¥ 46,746 ¥542,842 Elimination/ corporate Consolidation — ¥(39,955) ¥(39,955) (43,123) ¥ 3,168 ¥ 63,727 ¥690,256 — ¥690,256 640,342 ¥ 49,914 ¥606,569 Millions of yen 2010 Net sales Sales to outside customers·········· Intersegment sales or transfers ··· Total ················································ Operating expenses ························ Operating income1, 2 ························ Total assets3, 4 ································· Japan Americas Europe ¥408,078 25,020 ¥433,098 409,056 ¥ 24,042 ¥321,923 ¥ 45,720 7,747 ¥ 53,467 50,250 ¥ 3,217 ¥224,886 ¥82,393 4,600 ¥86,993 81,346 ¥ 5,647 ¥84,510 Asia/ Oceania Subtotal ¥108,010 188 ¥108,198 93,124 ¥ 15,074 ¥ 95,448 ¥644,201 37,555 ¥681,756 633,776 ¥ 47,980 ¥726,767 Elimination/ corporate Consolidation — ¥(37,555) ¥(37,555) (39,926) ¥ 2,371 ¥ 48,679 ¥644,201 — ¥644,201 593,850 ¥ 50,351 ¥775,446 Thousands of U.S. dollars (Note 1) 2010 Net sales Sales to outside customers·········· Intersegment sales or transfers ··· Total ················································ Operating expenses ························ Operating income1, 2 ························ Total assets3, 4 ································· Japan Americas Europe Asia/ Oceania Subtotal $4,386,049 268,917 $4,654,966 4,396,561 $ 258,405 $3,460,050 $ 491,402 83,265 $ 574,667 540,090 $ 34,577 $2,417,089 $885,565 49,441 $935,006 874,312 $ 60,694 $908,319 $1,160,898 2,021 $1,162,919 1,000,903 $ 162,016 $1,025,881 $6,923,914 403,644 $7,327,558 6,811,866 $ 515,692 $7,811,339 Elimination/ corporate Consolidation — $(403,644) $(403,644) (429,128) $ 25,484 $ 523,205 $6,923,914 — $6,923,914 6,382,738 $ 541,176 $8,334,544 Notes: 1. Effective from the year ended March 31, 2009, the Company has applied “Practical Solution on Unification of Accounting Policies Applied to Foreign Subsidiaries for Consolidated Financial Statements.” As a result of this change, operating income in the Americas decreased ¥734 million and operating income in Asia/Oceania decreased ¥361 million for the year ended March 31, 2009. 2. Effective from the year ended March 31, 2009, the Company and its domestic subsidiaries have applied “Accounting Standard for Lease Transactions” and “Guidance on Accounting Standard for Lease Transactions.” As a result of this change, operating income in Japan increased ¥285 million for the year ended March 31, 2009. 3. Previously, deferred tax assets were included as corporate assets. Effective from the year ended March 31, 2009, however, such assets are classified by geographic segment, in order to better clarify assets that should be controlled by the relevant geographic segment. Geographic segment information for the year ended March 31, 2008 has been restated to reflect this change in allocation of deferred tax assets adopted from the year ended March 31, 2009. 4. Corporate assets included in the Elimination/corporate line as of March 31, 2008, 2009 and 2010 were ¥101,942 million, ¥79,411 million and ¥66,887 million ($718,906 thousand), consisting mainly of financial assets of the Company (cash and time deposits, short-term investments in securities, and investments in securities), and assets related to administrative operations. 72 SHISEIDO ANNUAL REPORT 2010 Notes to the Consolidated Financial Statements (3) Overseas Sales* Overseas sales of the Companies (which represent the exports made by the Company and its domestic consolidated subsidiaries and sales (other than exports to Japan) of its overseas consolidated subsidiaries) for the years ended March 31, 2008, 2009 and 2010, are as follows: Thousands of U.S. dollars (Note 1) Millions of yen Overseas sales: Americas ······················································· Europe ··························································· Asia/Oceania ················································· ...................................................... 2008 2009 2010 ¥ 59,333 92,785 112,146 ¥264,264 ¥ 54,859 88,550 118,595 ¥262,004 ¥ 48,504 73,773 115,269 ¥237,546 Percentage of such sales against consolidated net sales··································· 36.5% 38.0% 36.9% 2010 $ 521,324 792,917 1,238,919 $2,553,160 36.9% *** Classification of overseas sales is determined by geographical location. 20. BUSINESS COMBINATIONS On March 8, 2010, the Company completed a tender offer through acquisition subsidiary Blush Acquisition Corporation (BAC) to acquire all outstanding shares of common stock of Bare Escentuals, Inc. (Bare Escentuals) with cash, and made Bare Escentuals a subsidiary of the Company. Following the acquisition, BAC implemented a short-form merger under Delaware law with Bare Escentuals, which is the surviving company (1) Name and main business of acquired company; reason, date, and legal method used for acquisition; name of company after acquisition and share of voting rights acquired 1 Name and main business of acquired company Name of acquired company: Bare Escentuals, Inc. Main business of acquired company: Sales of cosmetics and other products 2 Reason for business combination Attain new brand value; achieve a significantly complementary position in distribution, sales and R&D capabilities; and strengthen the business foundation in North America. 3 Date of combination Purchase of shares with cash: March 8, 2010 Absorption merger: March 12, 2010 4 Legal method used for combination and name of company after combination Legal method used for combination: purchase of shares with cash and absorption merger (absorption merger of BAC with and into Bare Escentuals, which is the surviving company) Name of company after combination: Unchanged 5 Share of voting rights acquired 100.0% (2) Purchase price and details The purchase price for the acquired company included approximately US$1.74 billion, comprising cash paid to acquire tendered shares and the cost of purchasing the stock options of Bare Escentuals employees. The purchase price included contingent consideration that is being measured at fair value in accordance with U.S. accounting standards. (3) Accounting for contractually obligated contingent consideration 1 Contingent Consideration The Company will make additional payments to the former management of the acquired company using a contractually specified formula if EBITDA exceeds specified benchmarks over the three years beginning the year ending March 31, 2012. 2 Accounting policy The Company plans to recognize the variable portion of the contingent consideration above using U.S. accounting standards. (4) Goodwill incurred, assets acquired and liabilities assumed on the date of business combination As of March 31, 2010, the purchase price allocation was not complete because the specification and measurement of the fair value of identifiable assets and liabilities included in the assets acquired and liabilities assumed through the acquisition of and business combination with Bare Escentuals was not complete. A provisional accounting treatment was applied and the investment of U.S.$1.74 billion in this subsidiary was included in investments in subsidiaries and affiliates on the consolidated balance sheets as of March 31, 2010. The income and expenses of Bare Escentuals are not included in the consolidated statements of income in the year ended March 31, 2010. SHISEIDO ANNUAL REPORT 2010 73 Notes to the Consolidated Financial Statements 21. SUBSEQUENT EVENT (Retirement of treasury stock) At its meeting held on April 28, 2010, the Board of Directors passed a resolution to retire treasury stock pursuant to Article 178 of the Corporation Law. The details of the retirement conducted are as outlined below. 1) Type of shares retired: Common stock 2) Number of shares retired: 10,000,000 (equivalent to 2.43% of total shares prior to retirement) 3) Retirement date: May 21, 2010 Following this retirement, the Company has a total of 400,000,000 shares outstanding. (Issue of unsecured yen bonds) At its meeting held on April 28, 2010, the Board of Directors passed a resolution to issue unsecured yen bonds. Based on this resolution, the 6th unsecured yen bonds was issued on June 22, 2010. The details are outlined below. 1) Security name: Shiseido 6th unsecured yen bonds 2) Total amount of issue: ¥40.0 billion 3) Issue price: ¥100 for each ¥100 bond issued 4) Interest rate: 0.547% per annum 5) Time of maturity: June 22, 2015 6) Application of funds procured: Repayment of debt, etc. The Company plans to use this bond issue to repay part of the bridge loan from banks totaling ¥100 billion used to fund the acquisition of Bare Escentuals. The Company converted the remainder of the bridge loan to long-term bank loans. 74 SHISEIDO ANNUAL REPORT 2010 Independent Auditors’ Repor t To the Shareholders and Board of Directors of Shiseido Company, Limited: We have audited the accompanying consolidated balance sheets of Shiseido Company, Limited and consolidated subsidiaries as of March 31, 2010 and 2009, and the related consolidated statements of income, changes in net assets and cash flows for each of the three years in the period ended March 31, 2010, expressed in Japanese yen. These consolidated financial statements are the responsibility of the Company’s management. Our responsibility is to independently express an opinion on these consolidated financial statements based on our audits. We conducted our audits in accordance with auditing standards generally accepted in Japan. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion. In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the consolidated financial position of Shiseido Company, Limited and subsidiaries as of March 31, 2010 and 2009, and the consolidated results of their operations and their cash flows for each of the three years in the period ended March 31, 2010, in conformity with accounting principles generally accepted in Japan. Without qualifying our opinion, we draw attention to the following: As discussed in Note 21 to the consolidated financial statements, Shiseido Company, Limited issued the 6th unsecured yen bonds on June 22, 2010. The U.S. dollar amounts in the accompanying consolidated financial statements with respect to the year ended March 31, 2010 are presented solely for convenience of the reader. Our audit also included the translation of yen amounts into U.S. dollars and, in our opinion, such translation has been made on the basis described in Note 1 to the consolidated financial statements. Tokyo, Japan June 25, 2010 SHISEIDO ANNUAL REPORT 2010 75 Investor Information (As of March 31, 2010) Number of Shareholders 48,011 Common Shares Issued and Outstanding 410,000,000 (including 12,241,810 in treasury stock) Composition of Shareholders Principal Shareholders Shareholders The Master Trust Bank of Japan, Ltd. (Trust Account) Japan Trustee Services Bank, Ltd (Trust Account) Mizuho Bank, Ltd. The Bank of New York Mellon as Depositary Bank for DR Holders* Asahi Mutual Life Insurance Company NIPPONKOA Insurance Company, Ltd. Shiseido Employees' Stockholding Mitsui Sumitomo Insurance Company, Limited Nippon Life Insurance Company Tokio Marine & Nichido Fire Insurance Co., Ltd. Number of shares held (thousands) Percentage of shareholding 30,745 22,089 21,226 13,972 12,079 11,277 8,795 8,000 7,798 5,277 7.72 5.55 5.33 3.51 3.03 2.83 2.21 2.01 1.96 1.32 (by number of shares) Other Japanese Companies 5.05% Treasury Stock 2.98% Securities Companies Foreign Investors 2.47% Financial 25.75% Institutions Individuals 44.37% 19.34% In addition to the above, Shiseido Company, Limited holds 12,241 thousand shares of treasury stock. In May 2010, the Company retired 10 million shares of treasury stock. (The balance of shares of treasury stock after the retirement was 400 million.) Calculations of percentage of shareholding are based on the total number of issued and outstanding shares and treasury stock. * The Bank of New York Mellon as Depositary Bank for Depositary Receipt Holders is an owner of record for The Bank of New York Mellon, a depositary for American depositary receipts. Composition of Shareholders (%) Monthly Share Price Range and Trading Volume (By number of shares) (¥) 3,500 Share Price Trading Volume (Nikkei Stock Average) Nikkei Stock Average (Closing Price) 18,000 3,000 14,000 2,500 10,000 2009 27.66 18.76 44.64 1.69 5.16 2.07 2010 25.75 19.34 44.37 2.47 5.05 2.98 2009 1.40 96.30 0.48 0.17 1.62 0.00 2010 1.12 97.12 0.36 0.09 1.28 0.00 6,000 2,000 (Thousands of shares) 1,500 120,000 1,000 80,000 500 40,000 0 0 04/07 04/08 04/09 03/10 Price/Earnings Ratio (PER) Price/Book Value Ratio (PBR) ( Times) ( Times) (By number of shareholders) Foreign Investors Individuals Financial Institutions Securities Companies Other Japanese Companies Treasury Stock Note: Shiseido acquired 4,000,000 of its own shares at an aggregate acquisition price of ¥6,752,000,000 in May 2009. Stock Price Indicators 80 Foreign Investors Individuals Financial Institutions Securities Companies Other Japanese Companies Treasury Stock Dividend Yield 4.0 3.0 (%) 2.8 63.7 2.5 2.4 3.5 2.5 3.5 2.3 60 3.0 2.5 2.0 2.5 1.7 39.3 40 2.0 1.5 30.6 29.9 24.0 1.5 1.4 1.3 03/06 03/07 1.3 1.0 1.0 20 0.5 0 0.5 0.0 0.0 03/06 03/07 03/08 03/09 03/10 Note: Price/Earnings Ratio = Closing stock price at fiscal year-end/Net income per share 76 SHISEIDO ANNUAL REPORT 2010 03/06 03/07 03/08 03/09 03/10 Note: Price/Book Value Ratio = Closing stock price at fiscal year-end/Net assets per share 03/08 03/09 03/10 Note: Dividend Yield = Cash dividends per share/ Closing stock price at fiscal year-end Corporate Information (As of March 31, 2010) Head Office Stock Listings Shiseido Company, Limited 5-5, Ginza 7-chome, Chuo-ku Tokyo 104-0061, Japan Tel: +81-3-3572-5111 Common Stock: Tokyo Stock Exchange (Code: 4911) American Depositary Receipts: U.S. Over-the-Counter Foundation September 17, 1872 Incorporation June 24, 1927 Capital ¥64,506,725,140 American Depositary Receipts CUSIP: 824841407 Ratio (ADR:ORD): 1:1 Exchange: OTC (Over-the-Counter) Symbol: SSDOY Depositary: The Bank of New York Mellon 101 Barclay Street, New York, NY 10286, U.S.A. Tel: +1 (212) 815-3874 U.S. toll free: (888) 269-2377 http://www.adrbnymellon.com Number of Employees 3,573 (28,968 for the Shiseido Group) Accounting Auditors KPMG AZSA & Co. Fiscal Year-End March 31 Share Registrar Shareholders’ Meeting The Chuo Mitsui Trust and Banking Company, Ltd. 33-1, Shiba 3-chome, Minato-ku, Tokyo 105-8574, Japan The Ordinary General Meeting of Shareholders is normally held in June in Tokyo. For further information, please contact Investor Relations Department Shiseido Company, Limited 6-2, Higashi-shimbashi 1-chome, Minato-ku, Tokyo 105-8310, Japan Tel: +81-3-6218-5530 Fax: +81-3-6218-5544 E-mail: [email protected] Website Global Website http://www.shiseido.com/ Investor Relations Website http://www.shiseido.co.jp/e/ir/ This mark certifies use of the Certificate of Green Electricity through Solar Power provided by Tuvalu-Forest Corporation. This report was printed using green electricity generated from solar power, which produces no CO2 emissions, thus helping counter global warming. SHISEIDO ANNUAL REPORT 2010 77