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Advanced Data Security Services for the Pharmaceutical Industry Title II of HIPAA outlines Advanced Data Security Services enable pharmaceutical marketers to offer modern, personalized standards for electronic marketing content that will help them get their message across to the right people, but remain Health healthcare transactions, and protects the privacy and security of personal health Insurance Portability and Accountability Act (HIPAA) compliant at the same time. DELIVERING RELEVAN T CONTEN T IN A COMPLIAN T ENVIRONMENT Pharmaceutical marketers need to offer relevant marketing content that will help them get their information. The HIPAA message to the right people, while remaining HIPAA compliant. They must create a layer of protection Privacy Rule, part between the marketer’s eyes and personal health information of potential customers. Oracle’s Advanced of Title II, governs the use Data Security Services gives teams the advanced tools to: and dissemination of Encrypt and score personal and health information per HIPAA regulations. healthcare information. Create parameters for targeting specific audiences based on health condition, prescriptions, and treatments. Store and leverage personal health information for cross-channel marketing. ENGAGING AND PROTECTING THE PATIENT With the right technology in place, pharmaceutical marketers can personalize their marketing message while still remaining HIPAA compliant. The following capabilities are offered: Data Encryption. Fully encrypt data at every touch point, keeping it safe within a data center while ensuring it remains just as safe as it flows in and out of that center. Security Management. Log opt-in and opt-out options and ensure changes around security credentials are properly stored. Privacy Deliverability. Deliver email securely, giving patients a set of credentials to access their emails through a portal—making it impossible to forward those emails to a third party. Marketing Information Buffer. Protect customer identifying information and health files while still creating target audiences. TITLE II OF HIPAA Title II of HIPAA regulates how groups like pharmaceutical companies—as well as healthcare providers, insurance payers, and third-party independent contractors—use and disclose Protected Health Information (PHI). That protected information includes medical records and payment history, and may only be disclosed in very specific cases. These include to the patient in question, in certain legal cases, and/or to facilitate treatment, payment, or healthcare operations. TAR G ET POTEN TIAL BUYE R S Pharmaceutical marketers can’t access relevant information on potential audiences to better target campaigns. The right marketing solution can help them get their message across to their target audiences. Key capabilities include: ADVANCED DATA SECURITY SERVICES Segmenting audiences based on condition, medical needs, and pharmaceutical options. Buffering patient personal details. Creating parameters to target specific audiences. thousands of forward-thinking marketers using Oracle Marketing Cloud. KEY FEATURES Personal and health data encryption ONE-TO-ONE CONNECTIONS HIPAA compliant data storage Pharmaceutical marketers are unable to deliver a personal Audience segmentation experience based on patient needs. Now you can get your message to the right people and remain HIPAA compliant at Personalization the same time. Elevate your marketing efforts to create Email accessibility control personalized content focused on individual needs. Now you Marketing visibility buffer can personalize the message to target health condition, prescriptions, treatments, and other information. HIGHLIGHTS F OR PHARMACEU TICAL INDUSTRY Audience data management. Fully encrypt data at each touch point, keeping it safe within a data center. Security Management. Log opt-in and opt-out options to manage security credentials. Personalization. Develop content focused on audience need while remaining HIPPA compliant. Audience relationship management. Create parameters to target specific audiences and personalize content based on health data. Marketing Information Buffer. Marketers remain blind, potential customers don’t. CUSTOMER SUCCESS IS O UR KEY DIFFERENTIATOR Team manager. Responsible for the relationship between you and Oracle. Third-party audited to meet HIPAA compliancy KEY BENEFITS Fully encrypt data at each touch point keeping it safe within a data center. Ensure changes around security credentials are properly stored. Provide patients with a unique set of credentials in order to access their emails. Keep information from the marketers’ eyes, but also create target audiences. OR ACLE ELO QUA ADVAN CED DATA S ECUR ITY CLOUD SERVICE Audited by a third-party firm to meet HIPAA compliancy requirements, Oracle’s Advanced Data Security Cloud Service enables marketers at pharmaceutical companies to stay compliant, while elevating their marketing efforts to create personalized content focused on audience needs. Success coach. Ten-week program led by a success coach who is a marketer by profession. Topliners community. A growing community of About Oracle Marketing Cloud Modern Marketers choose Oracle Marketing Cloud to build customer obsessed cultures, create and manage ideal customers, and power revenue performance. They use award-winning technology and expertise to transform marketing by truly knowing the customer, engaging with cross-channel marketing, and achieving data driven accountability. Integrated information from cross-channel, content, and social marketing with data management and activation along with hundreds of app and data partners enables them to target, engage, convert, analyze, and use award-winning marketing technology and expertise to deliver personalized customer experiences at every interaction. Visit oracle.com/marketingcloud.