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Nonverbal Communication
Statistics suggest that between 70-90% of what we communicate is nonverbal. It's not what you say, but how you say it
that relates your true message. To get your message across nonverbally, it's important to maintain eye contact when
listening and to vary the amount of eye contact when speaking. You should face the person you are speaking with, nod
every now and then to show understanding, and avoid fidgeting or walking away.
Facial expressions reflect how you're affected by the other person's message, however, avoid rolling your eyes or shaking
your head as these behaviors tend to make the person who is speaking feel bad. You should also maintain an open posture
and avoid crossing your arms and legs, as this communicates that you are not interested in what they are saying. Above all
else, never interrupt the person speaking. Extend the person some respect by allowing him or her the time to deliver the
full message. Interrupting suggests that you've been spending more time thinking of responses than listening.
Verbal communication accounts for about 25% of the message being sent. The most important aspect of verbal messaging
is to ensure that what you express matches how you are expressing it. Telling someone you don't feel angry with clenched
teeth and piercing eyes is inconsistent as is telling someone how much you love and appreciate him or her while yawning
and staring at the television. Typically, how you say something relates your true feelings.
Nonverbal Communication
Statistics suggest that between 70-90% of what we communicate is nonverbal. It's not what you say, but how you say it
that relates your true message. To get your message across nonverbally, it's important to maintain eye contact when
listening and to vary the amount of eye contact when speaking. You should face the person you are speaking with, nod
every now and then to show understanding, and avoid fidgeting or walking away.
Facial expressions reflect how you're affected by the other person's message, however, avoid rolling your eyes or shaking
your head as these behaviors tend to make the person who is speaking feel bad. You should also maintain an open posture
and avoid crossing your arms and legs, as this communicates that you are not interested in what they are saying. Above all
else, never interrupt the person speaking. Extend the person some respect by allowing him or her the time to deliver the
full message. Interrupting suggests that you've been spending more time thinking of responses than listening.
Verbal communication accounts for about 25% of the message being sent. The most important aspect of verbal messaging
is to ensure that what you express matches how you are expressing it. Telling someone you don't feel angry with clenched
teeth and piercing eyes is inconsistent as is telling someone how much you love and appreciate him or her while yawning
and staring at the television. Typically, how you say something relates your true feelings.
Nonverbal Communication
Statistics suggest that between 70-90% of what we communicate is nonverbal. It's not what you say, but how you say it
that relates your true message. To get your message across nonverbally, it's important to maintain eye contact when
listening and to vary the amount of eye contact when speaking. You should face the person you are speaking with, nod
every now and then to show understanding, and avoid fidgeting or walking away.
Facial expressions reflect how you're affected by the other person's message, however, avoid rolling your eyes or shaking
your head as these behaviors tend to make the person who is speaking feel bad. You should also maintain an open posture
and avoid crossing your arms and legs, as this communicates that you are not interested in what they are saying. Above all
else, never interrupt the person speaking. Extend the person some respect by allowing him or her the time to deliver the
full message. Interrupting suggests that you've been spending more time thinking of responses than listening.
Verbal communication accounts for about 25% of the message being sent. The most important aspect of verbal messaging
is to ensure that what you express matches how you are expressing it. Telling someone you don't feel angry with clenched
teeth and piercing eyes is inconsistent as is telling someone how much you love and appreciate him or her while yawning
and staring at the television. Typically, how you say something relates your true feelings.