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Unit 5 PR and advertising PART 1 ADVERTISING How many ads have you seen today? Where did you see them? Did any of the ads you saw today impress you? Why? Why not? Look at the ads below. What products do these pictures advertise? Would you call these ads good? Why? Why not? What makes them good/bad from your point of view? What is your attitude to advertising in general? Reading Before you read Think of your own definition of the word ‘art’. What would you call ‘art’ and what does not deserve this name? Find the best definition of the word ‘art’ in a dictionary (encyclopedia). Do you think that the word ‘art’ is applicable to advertising? Give reasons for your answer. Ads, The Sponsored Art of Capitalism Commercial speech – advertising – makes up most of what we share as a culture. No one is happy about this, not even the people who make it. They call it clutter; the rest of us call the current glut of advertising by worse names. But, call it what you will, language about products and services has pretty much replaced language about all other subjects. As the language of commercialism has become louder, the language of high culture has become quieter; it seems to be ending not with a bang but with a whimper. We all know the funeral refrain: The canon of recognized literary works, the shared vocabulary of known lines, our cultural literacy, the allusions to hundreds of years of ‘the best that has been thought and said’ has all but disappeared thanks to “a few words from the sponsor”. Ask anyone under the age of fifty to fill in the blank in what was the most famous line in the nineteen-century poetry, Wordsworth’s “My heart leaps up when I behold a …….in the sky.” Few can do it (it’s “rainbow” in case you are wondering). But ask the same group what’s in a Big Mac and you’ll hear, “Two all-beef patties, special sauce, lettuce, cheese, pickles, and onions on a sesame-seed bun.” It’s sad to say that more of us know Morris the cat than William Morris. Generation X is the first generation to know the world almost entirely through advertising. A famous New Yorker cartoon has a father saying to his son while looking up at a rainbow: “It isn’t advertising anything, dammit!” In 1915 it was perfectly possible to go entire weeks without observing an ad. When your grandparents were growing up in the 1950s, just as television was entering the bloodstream, ads were confined to distinct “pods” and everyone knew where they were. No longer. The average young adult today sees some 5,000 ads each day, in almost every minute, in almost every place. The only ad-free refuge is sleep and prayer. As awful as it may seem, when young people around the world are asked what freedom means, most of them say the freedom to buy what you want, when you ant it, and to use it how you want. On Madison Avenue it is often said that we consume the advertising not the product, that we drink the commercial not the beer, drive the nameplate not the car, smoke the jingle not the cigarette. There is no doubt that such a system is wasteful; devoid of otherworldly concerns, it lives for today and celebrates the body. It certainly encourages recklessness, living beyond one’s means, gambling. Consumer culture is always new and improved, always bigger and better, always loud, always without a past and with a perpetually rosy future. But the idea that advertising creates artificial desires rests on a wistful ignorance of history and human nature, on the hazy, romantic feeling that there existed some halcyon era of noble savages with purely natural needs. Once we are fed and sheltered, our needs are and have always been cultural, not natural. Until there is some other system to codify and satisfy those needs and yearnings, commercialism – and the culture it carries with it – will continue not just to thrive but to triumph. (James Twitchell ‘Twenty ads that shook the world’) Having read the text Focus on vocabulary Match the phrase in the first column with the definition in the second column. advertising agency advertising budget opinion leaders advertising rate Commercial a form of advertising which is particularly common in newspapers, online and other periodicals which may be sold or distributed free of charge a company whose business is to create advertisements for other companies or organizations. an estimation of a company's promotional expenditures over a period of time; the money a company is willing to set aside to accomplish its marketing objectives. anyone who is an active voice in a community, somebody who speaks out and gets asked for advice a lot a bulletin issued periodically to the members of a society or other organization Newsletter a strategy aimed at reaching consumers without the need for some type of intermediary to establish the connection classified advertisements a fixed price paid or charged for advertising direct advertising a person or company that pays for a product, event, or job to be advertised in a newspaper, on television, or on a poster. brand image an official statement issued to newspapers giving information on a particular matter Advertisement a person who has a lot of influence over what the public thinks about things Billboard a series of advertisement messages that share a single idea and theme which make up an integrated marketing communication (IMC). opinion maker a person who creates the text for advertisements, promotional brochures and other public relations outlets press release a television or radio advertisement Copywriter a notice or announcement in a public medium promoting a product, service, or event advertising campaign the image or impression that people have of it, usually created by advertising Advertiser a large outdoor board for displaying advertisements Discuss the following questions: 1. Does the author of the text think that advertising plays an important role in our culture? What makes you think so? 2. Why does the author mention William Wordsworth in his story? 3. Can you explain what is funny about the ‘famous New Yorker cartoon’, mentioned in the story? 4. The author mentions “pods” in his story. How do you understand this word? 5. Comment on the highlighted words from the text. 6. Do you agree that advertising encourages recklessness, living beyond one’s means and gambling? Give reasons for your viewpoint. 7. Comment on the phrase from the story: “Once we are fed and sheltered, our needs are and have always been cultural, not natural”. Reading Before you read Study the content of the box below: The American Marketing Association defines a brand as a "Name, term, design, symbol, or any other feature that identifies one seller's good or service as distinct from those of other sellers." A brand is thus a product or service whose dimensions differentiate it in some ways from other products or services designed to satisfy the same need. Brands are spread through various elements: Name: The word or words used to identify the company, product, service, concept Logo: The visual trademark that identifies the brand Tagline or Catchphrase: "The Quicker Picker Upper" is associated with Bounty; "Can you hear me now" is an important part of the Verizon brand. Shapes: The distinctive shape of the Coca-Cola bottle or the Volkswagen Beetle are trademarked elements of those brands. Graphics: The dynamic ribbon is also a trademarked part of Coca-Cola's brand. Color: Owens-Corning is the only brand of fiberglass insulation that can be pink. Sounds: A unique tune or set of notes can "denote" a brand: the famous Nokia tune is one of the most famous examples. Movement: Lamborghini has trademarked the upward motion of its car doors. Smells: Scents, such as the rose-jasmine-musk of Chanel No. 5 is trademarked. Taste: KFC has trademarked its special recipe of 11 herbs and spices for fried chicken. What brands do you know? What makes these brands recognizable? Analyze the brands you mentioned, bearing in mind the content of the box. Read the story about one of the most famous brands. The Marlboro Man Somewhere, there exists an America inhabited solely by characters from product advertising campaigns. Imagine Mr. Clean taking up residence in our country's kitchens, resting his bald pate in the broom closet and renting out cabinet space to the Jolly Green Giant, who rumbles off to tend the farmlands with the dawn. In such a landscape, a single character would surely dominate the American West. The California Raisins might occupy the Hollywood hills, but from the Rocky Mountains to the Mississippi, no one could lasso customers like the Marlboro Man. While he may not be one of the most beloved characters, the Marlboro Man was a fixture of our culture for decades. When it came to selling cigarettes, the cowboy got the job done. In the 1920s, Marlboro was first advertised as a premium cigarette for women, a milder version of the smokes well-dressed men might puff on after dinner. But the brand never took hold, and by the 1950s concerns over the connection between smoking and cancer drove many smokers to filtered brands. Philip Morris didn't have a filtered cigarette, so it scrapped the old campaign in favor of re-launching Marlboro as the company's filtered alternative. After deciding to introduce filters to the brand, Marlboro executives still had the brand's feminine image to deal with. It didn't help that filtered cigarettes were considered softer versions of the real thing, cigarettes for sissies. For help, Marlboro turned to Leo Burnett's advertising company. In a 1972 documentary, Burnett recalled the brainstorming session in which they stumbled upon their icon. I said, 'What's the most masculine symbol you can think of?' And right off the top of his head one of these writers spoke up and said a cowboy. And I said, 'That's for sure.'" The first Marlboro men weren't limited to cowboys. They were all sorts of rugged individuals who smoked their cigarettes while performing equally manly tasks, from fixing their cars to fishing or hunting. By 1957, Marlboro's sales were skyrocketing. Unfortunately for Philip Morris, however, 1957 also brought with it one of the first rounds of negative publicity. A study published in Reader's Digest linked smoking with cancer. In response, Marlboro once again turned to show its softer side. But this time it made sure to do so in a way that might retain the masculine appeal the company had worked so hard to cultivate, while calming the nerves of anxious smokers. Instead of focusing on the mysterious tattooed Marlboro Man, it turned the camera to sultry singer Julie London, who would share a smoke with her lucky male companion in between verses of the dreamy new "Settle Back With a Marlboro" theme. smoke, lasted for a while. But as American politics became more complicated in the 1960s, Jack Landry, the Marlboro brand manager at Philip Morris, saw an opening into which the cowboy fit like a glove. "In a world that was becoming increasingly complex and frustrating for the ordinary man," Landry explained, "the cowboy represented an antithesis – a man whose environment was simplistic and relatively pressure free. He was his own man in a world he owned." Marlboro's television advertisements in the '60s reflected the idea of freedom in wide-open spaces, especially once the theme from the movie The Magnificent Seven was added to the scenes of cowboys leading their herds through dusty canyons of "Marlboro Country". Part of the success of the campaign might be attributable to the fact that Marlboro forged some credibility by using real cowboys in some of the ads instead of actors just playing the part. The image took hold with enough force that even through a ban on televised tobacco advertisements that began in 1971, the Marlboro Man survived unharmed. Instead of riding off into the sunset, the image turned up in print ads and on billboards all over the country. While a government ban couldn't kill the Marlboro Man, the instrument that ended up doing the trick was the product itself. Two Marlboro men, Wayne McLaren and David McLean, died of lung cancer, but not before McLaren could testify in favor of anti-smoking legislation. (From http://www.npr.org/) These commercials, paired with print ads that showed apparently wealthy men relaxing for a Having read the text Find Russian equivalents to the following words and phrases: pate broom closet rent out rumble fixture scrap sissy brainstorming session stumble upon smth rugged sultry fit like a glove simplistic forge Discuss the following questions 1. Do you know the brands mentioned in the first passage? Are the same brands advertised in your country? 2. What does the author of the text mean by saying that ‘no one could lasso customers like the Marlboro Man’? 3. What made Philip Morris re-launch Marlboro in the 1950s? 4. Have you ever heard about Leo Burnett's advertising company? Find information about it in the Internet. 5. Why was a cowboy chosen as the ‘icon’ of the brand? 6. Why was the image of the ‘sultry singer Julie London’ used in the Marlboro ads? 7. Why did Jack Landry, the Marlboro brand manager, turn to the cowboy image in the 1960s? 8. What for did Marlboro brand managers use real cowboys in their ads? 9. Comment on the highlighted sentence from the last passage. Sharing ideas 1. What factors that influenced the advertising campaign of Marlboro were mentioned in the text? 2. What should a brand manager (an advertising company) take into account while working on an ad? 3. Today advertising of tobacco is banned almost everywhere. Do you think that it’s a just ban? What other goods should not be advertised? Why? 4. Study the site http://spyrestudios.com/hilarious-print-ads/ Choose the ad you like most of all. What makes this ad so attractive to you? Writing Write an essay, commenting on one of the following quotes: 1. Advertising is the art of convincing people to spend money they don't have for something they don't need. (Will Rogers) 2. I do not read advertisements. I would spend all of my time wanting things. (Archbishop of Canterbury) PR Reading Before you read: Give your own definition of PR. Study the definition given in the box #1. Use your dictionary if necessary. Compare your definition with the definition in the box #1. PR (Public Relations) is an aspect of communications that involves promoting a desirable image for a person or group seeking public attention. It originated in the U.S. in the early 20th century with pioneers such as Edward L. Bernays and Ivy Ledbetter Lee. Government agencies in Britain and the U.S. soon began hiring publicists to engineer support for their policies and programs, and the public-relations business boomed after World War II. Clients may include individuals such as politicians, performers, and authors, and groups such as business corporations, government agencies, charities, and religious bodies. The audience addressed may be as narrow as male alternative-music fans between the ages of 21 and 30 or as broad as the world at large. A publicist's functions include generating favorable publicity and knowing what kind of story is likely to be printed or broadcast. The task is complicated by the variety of existing media: besides newspapers, magazines, radio, and television, there are publications of professional associations, direct-mail lists, on-site promotional events, and so on. It consists largely of optimizing good news and forestalling bad news; if disaster strikes, the publicist must assess the situation, organize the client's response so as to minimize damage, and marshal and present information to the media. Britannica Concise Encyclopedia Answer the following questions: 1. Why is PR called an aspect of communication? 2. Who can become a client of a PR agency? List all the clients mentioned in the definition. What sort of work can a PR manager do for each of these clients? 3. What audience would you prefer to work with if you were a PR manager? Why? 4. What does the author mean ‘by optimizing good news and forestalling bad news’? Do journalists do the same? Why? Why not? Study the definition in the box. The phrase spin doctor entered British and American political vocabulary during the late 1980s and its meaning is captured broadly in Chambers 21st Century Dictionary as ‘someone, especially in politics who tries to influence public opinion by putting a favourable bias information presented to the public or to the media’. The term has a strongly pejorative implication, suggesting that the spin placed on information is misleading and may be consciously intended to be so: spin doctors manipulate rather than merely manage news agendas. Key Concepts in Journalism 1. Study the meaning of the word spin in a good dictionary. 2. What does the word pejorative mean? 3. Why does the term spin doctor have a strongly pejorative implication? Reading Edward Bernays Edward Bernays (1891 - 1995) is regarded by many as the “father of public relations”. Born in Vienna, Bernays was a nephew of Sigmund Freud, the father of psychoanalysis, and his public relations efforts helped popularize Freud’s theories in the United States. Bernays also pioneered the PR industry’s use of psychology and other social sciences to design its public persuasion campaigns. “If we understand the mechanism and motives of the group mind, it is now possible to control and regiment the masses according to our will without their knowing it,” Bernays argued. He called this scientific technique of opinion molding the “engineering of consent.” One of Bernays's favorite techniques for manipulating public opinion was the indirect use of “third party authorities” to plead for his clients’ causes. “If you can influence the leaders, either with or without their conscious cooperation, you automatically influence the group which they sway,” he said. In order to promote sales of bacon, for example, he conducted a survey of physicians and reported their recommendation that people eat hearty breakfasts. He sent the results of the survey to 5,000 physicians, along with publicity touting bacon and eggs as a hearty breakfast. Bernays’s clients included President Calvin Coolidge, Procter & Gamble, CBS, the American Tobacco Company, General Electric, Dodge Motors Beyond his contributions to these famous and powerful clients, Bernays revolutionized public relations by combining traditional press agentry with the techniques of psychology and sociology to create what one writer has called “the science of ballyhoo.” PR industry historian Scott Cutlip describes Bernays as “perhaps public relations’ most fabulous and fascinating individual, a man who was bright, articulate to excess, and most of all, an innovative thinker and philosopher of this vocation that was in its infancy when he opened his office in New York in June 1919.” Much of Bernays's reputation today stems from his persistent public relations campaign to build his own reputation as “America’s No. 1 Publicist.” During his active years, many of his peers in the industry were offended by Bernays’s continuous self-promotion. According to Cutlip, “Bernays was a brilliant person who had a spectacular career, but, to use an old-fashioned word, he was a braggart.” “When a person would first meet Bernays,” says Cutlip, “it would not be long until Uncle Sigmund would be brought into the conversation. His relationship with Freud was always in the forefront of his thinking and his counseling.” According to Irwin Ross, another writer, “Bernays liked to think of himself as a kind of psychoanalyst to troubled corporations.” In the early 1920s, Bernays arranged for the US publication of an English-language translation of Freud’s General Introduction to Psychoanalysis. In addition to publicizing Freud’s ideas, Bernays used his association with Freud to establish his own reputation as a thinker and theorist – a reputation that was further enhanced when Bernays authored several landmark texts of his own, most notably Crystallizing Public Opinion (1923) and “The Engineering of Consent” (1947) . Bernays defined the profession of “counsel on public relations” as a “practicing social scientist” whose “competence is like that of the industrial engineer, the management engineer, or the investment counselor in their respective fields.” To assist clients, PR counselors used “understanding of the behavioral sciences and applying them – sociology, social psychology, anthropology, history, etc.” In Propaganda, his most important book, Bernays argued that the scientific manipulation of public opinion was necessary to overcome chaos and conflict in society. Bernays’s celebration of propaganda helped define public relations, but it didn't win the industry many friends. In a letter to President Franklin Roosevelt, Supreme Court Justice Felix Frankfurter described Bernays and Ivy Lee as “professional poisoners of the public mind, exploiters of foolishness, fanaticism and self-interest.” And history itself showed the flaw in Bernays’s claim that “manipulation of the masses” is natural and necessary in a democratic society. The fascist rise to power in Germany demonstrated that propaganda could be used to subvert democracy as easily as it could be used to “resolve conflict.” In his autobiography, titled Biography of an Idea, Bernays recalls a dinner at his home in 1933 where a German journalist was telling him about Goebbels and his propaganda plans to consolidate Nazi power. Goebbels had shown the journalist his propaganda library, the best he had ever seen. Goebbels was using Bernays’s book Crystallizing Public Opinion as a basis for his destructive campaign against the Jews of Germany. This shocked Bernays. Obviously the attack on the Jews of Germany was no emotional outburst of the Nazis, but a deliberate, planned campaign. Bernays is held in high regard even today, and was named as one of the 1000 most influential people of all time. Having read the text Focus on vocabulary Fill in the gaps in the sentences with the words from the text. 1. He wrote several books about Byron, and even made a program on TV about him. In fact, he did his best to …………his poetry. 2. I was using all my power of ………..to make him stop smoking, but all the efforts were in vain. 3. She is trying to …………every aspect of my life. It’s so annoying! 4. Too often we try to……….. our children into something they do not wish to be. 5. Mr Jones will …………..for you in this case, and be sure that he is best advocate we managed to find. 6. This shampoo is ………….as being completely natural, but I don’t trust ads. 7. He is always boasting about his achievements. How can one be such a ………..? 8. They have very good reputation in their own country, and it’s evident that they’ll be keen to………. their reputation abroad. 9. His behavior was regarded as an attempt to ……………democracy, and he was arrested. Discuss the following questions. 1. What do you know about Sigmund Freud? Why was it so important for Edward Bernays to be treated as Freud’s nephew? 2. What does the term opinion molding mean? 3. What did Bernays mean by “third party authorities”, and how did he use these authorities in his work? 4. Find the expression “the science of ballyhoo” in the text. When and why does the author use this expression? 5. How did Scott Cutlip describe Bernays’s personality? What is the secret of his popularity from Irvin Ross’s point of view? 6. Have you ever heard about behaviorism? Check your dictionary/encyclopedia for the word. 7. What does the phrase to be held in high regard mean? Why is Edward Bernays held in high regard even today? Sharing the ideas. 1. It’s said in the text: “Bernays argued that the scientific manipulation of public opinion was necessary to overcome chaos and conflict in society”. Comment on this idea. Do you believe that manipulation of public opinion can help to solve any problems in society? Why? Why not? Illustrate your answer with all possible examples. 2. Supreme Court Justice Felix Frankfurter described Bernays and Ivy Lee as “professional poisoners of the public mind, exploiters of foolishness, fanaticism and self-interest.” Is it a fair description from your point of view? Can these words be applied to every spin doctor? 3. Describe an election campaign of a political leader from the point of view of PR. Do you see elements of manipulation in this campaign? Was this campaign successful or not? Why? Reading Before you read. You are asked to promote a new product on the market. What steps will you take to make this entirely unknown product popular? Discuss the plan of your campaign with your partners. Read the story about one of the most successful Bernays’s PR campaigns. "I was positively uninterested in the dance." When Bernays took on Diaghilev's Ballet Russes American tour in 1915, he wrote, "I was given a job about which I knew nothing. In fact, I was positively uninterested in the dance." He wasn't alone. Americans thought masculine dancers were deviates, and that "dancing was not nice," and of limited interest. Bernays began to connect ballet to something people understood and enjoyed. "First, as a novelty in art forms, a unifying of several arts; second, its appeal to special groups; third, its direct impact on American life, on design and color in American products; and fourth, its personalities." Beginning with newspapers, Bernays developed a four-page newsletter for editorial writers, local managers and others, containing photographs and stories of dancers, costumes, and composers. Articles were targeted to his four themes and audiences. For example, the "women's pages" received articles on costumes, fabric, and fashion design; the Sunday supplements received full-color photos. Magazine coverage, timed to appear just before the ballet opened, was his next approach. Bernays tailored his stories to his editors. When Ladies Home Journal said that they couldn't show photographs of dancers with skirts above the knees, he had artists retouch photos to bring down the hem. His abilities to understand editors' needs resulted in wide coverage: The American Hebrew, Collier's, Craftsman, Every Week, Harper's Weekly, Hearst Magazines, Harper's Bazaar, The Independent, Ladies Home Journal, Literary Digest, Munsey's, Musical America, Opera, Physical Culture, Strand, Spur, Town & Country, Vanity Fair, Vogue, and Woman's Home Companion. Bernays created an 81-page userfriendly publicity guide for advance men* to use on the tour. When a national story about the Ballet Russes appeared, advance men could tailor it for local coverage. The guide contained mimeographed pages, bios on the dancers, short notes and fillers, and even a question and answer page that asked, "Are American men ashamed to be graceful?" He persuaded American manufacturers to make products inspired by the color and design of the sets and costumes, and national stores to advertise them. These styles became so popular that Fifth Avenue stores sold these products without Bernays's intervention. Bernays used overseas media reviews to heighten anticipation for the dancers. When they arrived at the docks in New York, a crowd was waiting. Bernays then took photos of the eager crowds and placed them in Sunday magazines throughout the country. The ballet was sold out before the opening. By the time the ballet toured American cities, demand had already dictated a second tour and little girls were dreaming of becoming ballerinas. Bernays had remolded biases to get his story told. The American view of ballet and dance was changed forever. *advance man is a person who prepares an event (an entrepreneur) Having read the text Choose the answer which you think fits best according to the text. 1. The words ‘Bernays took on Diaghilev's Ballet Russes American tour’ mean that: A. Bernays became a ballet dancer B. Bernays met Diaghilev C. Bernays got a new job 2. In 1915 Americans A. were crazy about masculine ballet dancers B. believed that masculine ballet dancers were different from what people normally consider to be acceptable C. knew nothing about masculine ballet dancers 3. Bernays spoke about ballet A. as something totally new B. as something that corresponded to normal life C. as something that had nothing to do with normal life 4. The articles, prepared by Bernays A. were written for different groups of readers B. were all devoted to masculine ballet dancers C. were written about costumes, fabric, and fashion design 5. Bernays’s advance men A. were good tailors B. received very detailed instructions C. were good journalists 6. Fifth Avenue stores sold A. costumes of the Ballet Russes B. costumes for the Ballet Russes C. costumes that were inspired by the Ballet Russes 7. According to the text A. before the year 1915 the ballet Russes had been more popular in Europe than in America B. before the year 1915 before the year 1915 the ballet Russes had been had been very popular both in Europe and in America C. the ballet Russes became popular in America after the year 1915 Answer the following questions 1. What made the PR campaign of Diaghilev's Russian Ballet so difficult? 2. What strategy did Bernays use to promote the Ballet? 3. Reproduce the plan of the PR campaign organized by Bernays. Sharing ideas 1. Plan a PR campaign for - a future president of a small country somewhere in Latin America - the first album of a young singer - a new detergent - a new courses of English 2. Make a report about one of the most famous PR campaigns.