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chapter 17
chapter 17

... Behavior occurs as the result of a complex interplay between inner processes (cognitions, motivations, personality factors) and ...
Organization Structure: Strategic and Tactical
Organization Structure: Strategic and Tactical

... works. This has been more useful in designing rewards. Expectancy theory has been more popular as this represents ideas or thoughts an individual develops about the consequences that may result from a certain action. It provides these guidelines for designing incentives: The need to identify certain ...
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... they thought managers cared about their welfare and that supervisors paid attention to them 4. They succeeded in drawing attention to the “social man” and how managers using good human relations could improve worker productivity ...
Crash Course #11 Learning
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... 19 a program or rule that determines how and when a response will be rewarded. 20 if the removal of an aversive stimulus increases the chances of a response occurring again, it is called a __________ reinforcer. 23 spanking serves as a model for future ____________ behaviors. 25 in operant condition ...
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... another “subject” shocks (the subject was a confederate of Zimbardo’s and did not actually receive any shocks). One group of subjects were allowed to see and be seen by the victim, while the other group was given Ku Klux Klan-type hoods to wear over their heads. Zimbardo found that the group of subj ...
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foundations of individual behavior

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< 1 ... 6 7 8 9 10

Counterproductive work behavior

Counterproductive work behavior (CWB) is employee behavior that goes against the legitimate interests of an organization. These behaviors can harm organizations or people in organizations including employees and clients, customers, or patients. It has been proposed that a person-by-environment interaction can be utilized to explain a variety of counterproductive behaviors. For instance, an employee who is high on trait anger (tendency to experience anger) is more likely to respond to a stressful incident at work (being treated rudely by a supervisor) with CWB.Some researchers use the CWB term to subsume related constructs that are distinct. Workplace deviance is behavior at work that violates norms for appropriate behavior. Retaliation consists of harmful behaviors done by employees to get back at someone who has treated them unfairly. Workplace revenge are behaviors by employees intended to hurt another person who has done something harmful to them. Workplace aggression consists of harmful acts that harm others in organizations.
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