• Study Resource
  • Explore Categories
    • Arts & Humanities
    • Business
    • Engineering & Technology
    • Foreign Language
    • History
    • Math
    • Science
    • Social Science

    Top subcategories

    • Advanced Math
    • Algebra
    • Basic Math
    • Calculus
    • Geometry
    • Linear Algebra
    • Pre-Algebra
    • Pre-Calculus
    • Statistics And Probability
    • Trigonometry
    • other →

    Top subcategories

    • Astronomy
    • Astrophysics
    • Biology
    • Chemistry
    • Earth Science
    • Environmental Science
    • Health Science
    • Physics
    • other →

    Top subcategories

    • Anthropology
    • Law
    • Political Science
    • Psychology
    • Sociology
    • other →

    Top subcategories

    • Accounting
    • Economics
    • Finance
    • Management
    • other →

    Top subcategories

    • Aerospace Engineering
    • Bioengineering
    • Chemical Engineering
    • Civil Engineering
    • Computer Science
    • Electrical Engineering
    • Industrial Engineering
    • Mechanical Engineering
    • Web Design
    • other →

    Top subcategories

    • Architecture
    • Communications
    • English
    • Gender Studies
    • Music
    • Performing Arts
    • Philosophy
    • Religious Studies
    • Writing
    • other →

    Top subcategories

    • Ancient History
    • European History
    • US History
    • World History
    • other →

    Top subcategories

    • Croatian
    • Czech
    • Finnish
    • Greek
    • Hindi
    • Japanese
    • Korean
    • Persian
    • Swedish
    • Turkish
    • other →
 
Profile Documents Logout
Upload
COMMON PROBLEMS IN THE AUDIT OF THE BALANCE SHEET
COMMON PROBLEMS IN THE AUDIT OF THE BALANCE SHEET

... Information and information systems Data consists of numbers, letters, symbols, raw facts, events and transactions which have been recorded but not yet processed into a form that is suitable for making decisions. Information is data that has been processed in such a way that is has a meaning to the ...
No Slide Title
No Slide Title

... Graduates are the passive recipients of therapeutic advice and a “job” ...
Research on Experiential Marketing Strategy in Corporate Websites
Research on Experiential Marketing Strategy in Corporate Websites

... With virtual products/services on Net, company can encourage customers to participate in company activities. Virtual environment similar to offline shop can give users visual impression of products/ service. Hence, they will accept real products and services quickly. It can improve experience of ent ...
Microsoft`s Case Studies: the Benefits
Microsoft`s Case Studies: the Benefits

... We want to share our customers’ technological success stories with the world. Like in any business, our satisfied customers are our best marketing partners. Finding their stories and making the best use of those references in sales and marketing activities are key objectives of the Microsoft Custome ...
E-Commerce: Doing Business on the Internet
E-Commerce: Doing Business on the Internet

... Electronic commerce increases sale opportunities for the seller. Electronic commerce increases purchasing opportunities for the buyer ...
UNIVERSITY OF SOUTH WALES PRIFYSGOL DE CYMRU
UNIVERSITY OF SOUTH WALES PRIFYSGOL DE CYMRU

... activity, as per the annual marketing plan and in line with the strategic objectives. Primarily this includes the production of the University’s prospectuses and key student recruitment publications. It is essential that applicants have excellent copywriting and editing skills, project management ex ...
GETTING TO KNOW MEG WHITMAN FROM EBAY
GETTING TO KNOW MEG WHITMAN FROM EBAY

... 1. SAMPLING is a promotional tool in which a company lets consumers have a small sample of a product for no charge. 2. Using sampling in GROCERY STORES is a quick, effective way of demonstrating a product’s superiority at the time consumers are making a purchase decision. 3. Companies use sampling i ...
Full Article - PDF - Scholarly Journals
Full Article - PDF - Scholarly Journals

... such that their business had gone. Many studies have been done on SMEs; growth and key success factors contributing to venture growth, yet only 10% of these start-ups survived beyond the 10 years mark. The Malaysian ministry of agriculture and agro-based industry is trying to guide and coach some 2, ...
personal selling: choice against chance essentials of media
personal selling: choice against chance essentials of media

... buyer. In addition, the first half of the book takes primarily the point of view of the manufacturer or orginator as opposed to examining the personal selling function of distributors. The second half of the book, after the sales process is addressed, primarily concerns itself with selling in select ...
Focus Competitive Strategy: Examples
Focus Competitive Strategy: Examples

... • Wal-Mart has no-frills self-service stores which provide lowest prices. WalMart has a very good supplier and distribution network. Wal-Mart collaborates with suppliers to develop them and help them in their manufacturing processes to minimize the overall cost and hence charge less price to the cus ...
Marketing Needs a Collaborative Approach to Win Over Customers Knowledge@Wharton – Wipro
Marketing Needs a Collaborative Approach to Win Over Customers Knowledge@Wharton – Wipro

... “The technology layer has become a very critical component of marketing. If it is not integrated end-to-end you cannot use data and analytics effectively to drive the nextbest-timely-action,” says Chandra. But someone within the organization has to “own the customer experience” that results from usi ...
19. Customer Relationship Management
19. Customer Relationship Management

... the customer over a period of years. ...
PDF
PDF

... Service quality has been increasingly recognized as a vital aspect of e-commerce. Santos (2003) proposed that e-service quality has incubative and active dimensions that can be used to increase hit rates, stickiness, and customer retention. Landrum et al. (2009) determined that users rate informatio ...
Marketing - Mrs Hasseld
Marketing - Mrs Hasseld

...  Which media to use ...
Victoria Sutherland
Victoria Sutherland

... − Area Focus projects have positive reputation with community − By association with Area Focus – other services also seen as ‘good guys’ − Quality of the relationship with Area Focus project means more open to working with other providers ...
Module 1 Topic 1.4 Making the start
Module 1 Topic 1.4 Making the start

... usually has more money to spend on product design, packaging and promotion than a smaller firm. The amount of competition will also influence the marketing mix. If there is little competition for the product, consumers will be willing to pay a higher price, however, if there was more competition the ...
Service Marketers
Service Marketers

... Firm 4/e by Zeithaml, Bitner & Gremler ...
Direct Marketing Lists
Direct Marketing Lists

... available to anyone with a pencil and a piece of paper. Indeed, one of the largest mailing lists in existence is simply a compilation of all the telephone-owning households listed in the nation’s more than 4,000 phone books. In most states, if you own a house, car, boat or land, your name and addres ...
View/Open
View/Open

... plan includes marketing objectives (how the consumer need is to be met within the firm's business and economic goals) that specify both strategic and tactical processes. The marketing objectives are based on the firm's financial objectives, but must be converted into marketing terms (Beierlein and W ...
4.5 service marketing triangle - KV Institute of Management and
4.5 service marketing triangle - KV Institute of Management and

... perceptions of service characteristics differ sharply from “reality” as defined by management, then communications efforts may be needed to change these perceptions. An Example of Applying Positioning Maps to the Hotel Industry The hotel business is highly competitive, especially during seasons when ...
Making Marketing Relevant Throughout the Customer
Making Marketing Relevant Throughout the Customer

... While major brands are making strides in customizing their marketing efforts, as consumers we know that many are still falling short of personalizing their offers to the extent we desire. Marketers need the context and ability to deliver relevant communications to each individual in real-time regard ...
B2C e-Commerce: Selling on the Internet
B2C e-Commerce: Selling on the Internet

... existing company standard (cost controls, recruitment sources, purchasing policies, etc) Don’t encourage different units to cooperate; reward each one separately ...
Chapter 1
Chapter 1

... delivering the desired satisfactions better than competitors do. ...
JOB DESCRIPTION TITLE: Marketing Director DEPARTMENT
JOB DESCRIPTION TITLE: Marketing Director DEPARTMENT

...  Utilize market research to enhance, develop and implement marketing strategies to develop short and long term vision for the property.  Build into all marketing programs measurable objectives that meet target income goals and enhance marketing’s contribution to property NOI.  Review and analyze ...
Marketing Principles Reflection Paper
Marketing Principles Reflection Paper

... world, and let me tell you it’s not what you think. I know for a fact there’s so much more and I’m only two classes in to the Marketing Program. At first when we started working on the strategic marketing plan I was so lost. I couldn’t find anything to put into the plan. I wasn’t even sure if my ans ...
< 1 ... 43 44 45 46 47 48 49 50 51 ... 94 >

Services marketing

Services marketing is a sub-field of marketing, which can be split into the two main areas of goods marketing (which includes the marketing of fast moving consumer goods (FMCG) and durables) and services marketing. Services marketing typically refers to both business to consumer (B2C) and business to business (B2B) services, and includes marketing of services such as telecommunications services, financial services, all types of hospitality services, car rental services, air travel, health care services and professional services.Services are (usually) intangible economic activities offered by one party to another. Often time-based, services performed bring about desired results to recipients, objects, or other assets for which purchasers have responsibility. In exchange for money, time, and effort, service customers expect value from access to goods, labor, professional skills, facilities, networks, and systems; but they do not normally take ownership of any of the physical elements involved.There has been a long academic debate on what makes services different from goods. The historical perspective in the late-eighteen and early-nineteenth centuries focused on creation and possession of wealth. Classical economists contended that goods were objects of value over which ownership rights could be established and exchanged. Ownership implied tangible possession of an object that had been acquired through purchase, barter or gift from the producer or previous owner and was legally identifiable as the property of the current owner.More recently, scholars have found that services are different than goods and that there are distinct models to understand the marketing of services to customers. In particular, scholars have developed the concept of service-profit-chain to understand how customers and firms interact with each other in service settings,Adam Smith’s famous book, The Wealth of Nations, published in Great Britain in 1776, distinguished between the outputs of what he termed ""productive"" and ""unproductive"" labor. The former, he stated, produced goods that could be stored after production and subsequently exchanged for money or other items of value. But unproductive labor, however"" honorable,...useful, or... necessary"" created services that perished at the time of production and therefore didn’t contribute to wealth. Building on this theme, French economist Jean-Baptiste Say argued that production and consumption were inseparable in services, coining the term ""immaterial products"" to describe them.
  • studyres.com © 2025
  • DMCA
  • Privacy
  • Terms
  • Report