• Study Resource
  • Explore Categories
    • Arts & Humanities
    • Business
    • Engineering & Technology
    • Foreign Language
    • History
    • Math
    • Science
    • Social Science

    Top subcategories

    • Advanced Math
    • Algebra
    • Basic Math
    • Calculus
    • Geometry
    • Linear Algebra
    • Pre-Algebra
    • Pre-Calculus
    • Statistics And Probability
    • Trigonometry
    • other →

    Top subcategories

    • Astronomy
    • Astrophysics
    • Biology
    • Chemistry
    • Earth Science
    • Environmental Science
    • Health Science
    • Physics
    • other →

    Top subcategories

    • Anthropology
    • Law
    • Political Science
    • Psychology
    • Sociology
    • other →

    Top subcategories

    • Accounting
    • Economics
    • Finance
    • Management
    • other →

    Top subcategories

    • Aerospace Engineering
    • Bioengineering
    • Chemical Engineering
    • Civil Engineering
    • Computer Science
    • Electrical Engineering
    • Industrial Engineering
    • Mechanical Engineering
    • Web Design
    • other →

    Top subcategories

    • Architecture
    • Communications
    • English
    • Gender Studies
    • Music
    • Performing Arts
    • Philosophy
    • Religious Studies
    • Writing
    • other →

    Top subcategories

    • Ancient History
    • European History
    • US History
    • World History
    • other →

    Top subcategories

    • Croatian
    • Czech
    • Finnish
    • Greek
    • Hindi
    • Japanese
    • Korean
    • Persian
    • Swedish
    • Turkish
    • other →
 
Profile Documents Logout
Upload
Driving business growth
Driving business growth

... functional disciplines. As decision makers, some marketers about bells, whistles, and fanfare,” Davis says. “Marketers have more power than others. It’s not surprising that most must better understand customers and own the thinking respondents claim decision-making authority for marketing around bre ...
Relying On Word of Mouth Marketing Can
Relying On Word of Mouth Marketing Can

... We’ve all heard the advice: turn your clients into your mini ‘sales force’ by encouraging them to tell others about you and your business. Word of Mouth Marketing is touted as being the easiest and best marketing any salesperson, professional, or business can hope to get. Not only does it get your w ...
Customer Acquisition
Customer Acquisition

... marketing business can employ to save money, so we can transition to the future without breaking the bank. ...
8.7 The Economics of Customer Retention
8.7 The Economics of Customer Retention

... Frequency marketing is a term generally applied to any program designed to generate brand or customer loyalty, which results in a long-lasting relationship with customers. Specifically, it encourages and rewards the ongoing purchase of products and services. The concept gained popular attention in t ...
When it comes to customer information, these are the best and worst
When it comes to customer information, these are the best and worst

... their hands. You walk in and around them, besides them...It is the experience which defines them.” ...
18. INTEGRATED MARKETING COMMUNICATION (MK-211)
18. INTEGRATED MARKETING COMMUNICATION (MK-211)

... encompass a variety of activities and communication techniques. It is now termed ‘Marketing Communications’ and goes much beyond one-way communications such as advertising. ...
Electronic auction
Electronic auction

... Bartering: An exchange of goods and services. E-bartering: Bartering conducted online, usually by a bartering exchange. Bartering exchange: A marketplace in which an intermediary arranges barter transactions. ...
Job Description and Person Specification
Job Description and Person Specification

... This is not intended as an exhaustive list of duties or a restrictive definition of the post but rather should be read as a guide to the main priorities and typical areas of activity of the post-holder These activities are subject to amendment over time as priorities and requirements evolve and as s ...
Marketing Executive - Cambridge Education Group
Marketing Executive - Cambridge Education Group

... • Systematically update both online and offline materials when changes are required. • Work closely with centre-based staff to create and update student handbooks and pre-arrival information for all centres, ensuring consistency of brand and content across all centres. Undertake any other duties com ...
CIM strategy implementation Change programme
CIM strategy implementation Change programme

... • In this context: customer churn is the number of customers lost to the company, segment or sector. However with all answers to all tasks it is important to define the context within the introduction. ...
Osram Sylvania
Osram Sylvania

... • People didn’t think system would work. • Employees were uncomfortable changing the established ways of doing business. ...
marketing mix in financial investment services companies
marketing mix in financial investment services companies

... law), it's very important that they be distinguished by certain elements from competitors, thereby gaining market share. How can they do that? By adding value for customers. International literature offers views on creating competitive advantage considering the elements of the Marketing Mix: product ...
Graduate Trainee position - Marketing Intern Works with: Marketing
Graduate Trainee position - Marketing Intern Works with: Marketing

... offers, etc and will also have the opportunity to see how an in-house ticketing operation is successfully run. The role will also give the you experience in basic office management, giving you the chance to develop valuable general administrative and marketing skills. The Marketing Intern will work ...
Experiential Marketing - Journal List
Experiential Marketing - Journal List

... of fact-based management. It delivers on the brand promise in more meaningful and relevant ways as other customer based paradigms like customer satisfaction, and customer relationship management (CRM), have also failed to provide genuine focus on the customer. The experiential marketing framework ap ...
Document
Document

... information and communication technologies, especially concerning the expansion of social networks, as a new model of market communications, the global economic environment has experienced important transitions in the last five years. From mid2008, first in the U.S. and later in most other countries ...
When Market Forces Demand Change
When Market Forces Demand Change

... recently launched the new brand, and are moving rapidly toward realizing the goals established for the new business model. For over 40 years, AlphaGraphics, a 300+ international network of business centers, has offered traditional printing services including color, large format, offset and digital p ...
chap04
chap04

... • Since advertising is a process of communication, it is easy to see that e-mail can be a very powerful element in any company’s advertising. • Many businesses would like to send e-mail messages to their customers and potential customers about new or existing products. • However, industry analysts h ...
Focus
Focus

...  Even the “best” firms sometimes backslide into a production orientation  In today’s highly competitive markets it is often difficult to ...
test bank for MKTG, 10th Edition chapter 1
test bank for MKTG, 10th Edition chapter 1

... delivering, and exchanging offerings that have value for customers, clients, partners, and society at large. Marketing involves more than just activities performed by a group of people in a defined area or department. Marketing entails processes that focus on delivering value and benefits to custome ...
Marketing of Information Products and Services for Libraries in India
Marketing of Information Products and Services for Libraries in India

... Modern library services should be based on the following marketing principles. ...
practice questions
practice questions

... Demographic data are often gathered through marketing research. The business can use such data to develop a profile of the typical customer. The business cannot create a mailing list from these data since names and addresses are not included in the data. The data also would not help the business to ...
Economic Environment
Economic Environment

... Discussing the Issues 1. List the actors in a company’s microenvironment. How might the goals of the publics in a company’s microenvironment be opposed to one another? How would opposing goals among a company’s relevant publics impact its strategy? Actors include the company, suppliers, marketing in ...
press release. - Highwire Marketing
press release. - Highwire Marketing

... Adrian Award contest garnered more than 1,300 entries from around the world, with entries judged by top executives throughout the multi-billion dollar industry. “The Adrian Awards represent the very best in hospitality marketing, and we are honored Mahekal received two awards in this year’s competit ...
Position Description - City of Greater Geraldton
Position Description - City of Greater Geraldton

... I have read and understood the contents of this position description and accept the following: This position description is aimed at describing the core output and not intended as a complete list of responsibilities, with the focus being on key outputs and flexibility. I may be required to perform ...
GETTING TO KNOW MEG WHITMAN FROM EBAY
GETTING TO KNOW MEG WHITMAN FROM EBAY

... 1. Next, develop a product to fill that need. 2. A PRODUCT is any physical good, service, or idea that satisfies a want or need plus anything that would enhance the product in the eye of consumers, such as the brand. 3. CONCEPT TESTING involves developing an accurate description of your product and ...
< 1 ... 44 45 46 47 48 49 50 51 52 ... 94 >

Services marketing

Services marketing is a sub-field of marketing, which can be split into the two main areas of goods marketing (which includes the marketing of fast moving consumer goods (FMCG) and durables) and services marketing. Services marketing typically refers to both business to consumer (B2C) and business to business (B2B) services, and includes marketing of services such as telecommunications services, financial services, all types of hospitality services, car rental services, air travel, health care services and professional services.Services are (usually) intangible economic activities offered by one party to another. Often time-based, services performed bring about desired results to recipients, objects, or other assets for which purchasers have responsibility. In exchange for money, time, and effort, service customers expect value from access to goods, labor, professional skills, facilities, networks, and systems; but they do not normally take ownership of any of the physical elements involved.There has been a long academic debate on what makes services different from goods. The historical perspective in the late-eighteen and early-nineteenth centuries focused on creation and possession of wealth. Classical economists contended that goods were objects of value over which ownership rights could be established and exchanged. Ownership implied tangible possession of an object that had been acquired through purchase, barter or gift from the producer or previous owner and was legally identifiable as the property of the current owner.More recently, scholars have found that services are different than goods and that there are distinct models to understand the marketing of services to customers. In particular, scholars have developed the concept of service-profit-chain to understand how customers and firms interact with each other in service settings,Adam Smith’s famous book, The Wealth of Nations, published in Great Britain in 1776, distinguished between the outputs of what he termed ""productive"" and ""unproductive"" labor. The former, he stated, produced goods that could be stored after production and subsequently exchanged for money or other items of value. But unproductive labor, however"" honorable,...useful, or... necessary"" created services that perished at the time of production and therefore didn’t contribute to wealth. Building on this theme, French economist Jean-Baptiste Say argued that production and consumption were inseparable in services, coining the term ""immaterial products"" to describe them.
  • studyres.com © 2025
  • DMCA
  • Privacy
  • Terms
  • Report