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Why Context is Essential to Digital Marketing
Why Context is Essential to Digital Marketing

... location can be as broad as region or country, bringing with it associations such as culture and language. It can also be as short-range as targeting by city block or even standing in front of a specific product in a store. A multiplicity of devices and channels “wheres” can fragment the view of the ...
What is Marketing?
What is Marketing?

... organization’s existence is the satisfaction of customer wants and needs, while meeting organizational objectives is Marketing Concept.” • Integrating all the organization’s activities, including promotion, to satisfy these wants. ...
Services Marketing Strategies
Services Marketing Strategies

... are often inseparable. • Services are variable (or heterogeneous). • Services are highly perishable, cannot be stored, and the demand for services fluctuates. • Services are intangible. It is impossible for customers to sample a service, but intangibility is reduced using: – Visual clues. ...
How does Marketing Strategy Change in a Service
How does Marketing Strategy Change in a Service

... technology allows firms to have more complex transactions with customers (transactions that involve a larger volume of information) and complete these transactions at a greater distance from the firm’s site (Xie and Shugan 2001). We will focus on four main outcomes from information technology that ...
Creating Your Digital Marketing Strategy: A Hands
Creating Your Digital Marketing Strategy: A Hands

... Attendees will leave with clear direction and the ability to implement an effective digital marketing strategy that supports their institution. Concise and easy to use workshop handouts will help you take your next steps when you get back to campus. Space is limited, so register early HERE. ...
The Art of Segmentation Revealed by the Five Keys to Behavioral
The Art of Segmentation Revealed by the Five Keys to Behavioral

... A client we worked for that developed computercontrolled programmable logic controllers (PLCs) spent a lot of time & money on sales activities with few results. The client visited a lot of people who thought the application was "neat" & asked for all ...
How can marketing ensure that it always takes the best action
How can marketing ensure that it always takes the best action

... To move forward, companies need to lay a foundation for a customer-first approach, with solutions designed to grow more sophisticated along with the organization. We approach the problem by providing software and services to help you: • Know immediately which offer is most likely to increase your c ...
A Framework For Developing Effective Service Marketing
A Framework For Developing Effective Service Marketing

...  Are economic activities offered by one party to another  Most commonly employ time-based performances to bring about desired results in: ― recipients themselves ― objects or other assets for which purchasers have responsibility ...
1. Understanding Marketing Management
1. Understanding Marketing Management

... The American Marketing Association (Approved July 2013): Marketing is the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large. The shortest definition: Marketing is meeti ...
The Marketing Concept
The Marketing Concept

... The American Marketing Association (Approved July 2013): Marketing is the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large. The shortest definition: Marketing is meeti ...
The Marketing Concept
The Marketing Concept

... The American Marketing Association (Approved October 2007): Marketing is the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large. The shortest definition: Marketing is me ...
e-con 159 transcript - Consortium for Educational
e-con 159 transcript - Consortium for Educational

... At the macro level we need that the whole economy has to grow so the whole economy and its flow of goods and services from producers to consumers in order to earn profits and growth are important and this enhances the concept of the macro-economic aspects. Micro marketing is not just selling stuffs ...
1. Understanding Marketing Management
1. Understanding Marketing Management

... The American Marketing Association (Approved July 2013): Marketing is the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large. The shortest definition: Marketing is meeti ...
Case Study: O`Briens Sandwich Bars
Case Study: O`Briens Sandwich Bars

... This information is used in the following ways: ...
Week 2 – the marketing environment
Week 2 – the marketing environment

... make consumers feel the impact of the same embrace: (YOU) RED.” The Business model Didn’t just want simply to infiltrate their marketing budgets. We wanted the partners to do what they do best—design, market, and promote cool stuff. Our role was to add something more—the association with the (RED) m ...
group influences
group influences

... Epinions.com, and Amazon.com Rip-Off report ...
Slide 1
Slide 1

... Opportunity for future generations to meet their needs (i.e., sustainable marketing) ...
Marketing of Information Products and Services for Libraries in India
Marketing of Information Products and Services for Libraries in India

... Modern library services should be based on the following marketing principles. ...
Chap 7
Chap 7

... • Content: ads placed on a variety of selected websites, aimed at a specific audience • Context: ads placed on web pages that are relevant to a product or service • Demographic/Psychographic: web marketing aimed at specific types or classes of people • Online behavior: promotions tailored to each vi ...
Chapter 11 slides
Chapter 11 slides

... Fuel for Thought • Many retail stores are becoming “communities” or “hangouts” either in the brick-and-mortar or virtual worlds What can retailers do to make their brick-andmortar stores “community friendly”? Are there circumstances in which it would be undesirable to encourage patrons to “hangout” ...
Differentiation Strategy
Differentiation Strategy

... Urban Outfitters, a 75-store chain selling clothing for young people, has achieved success by implementing a contrarian strategy to distinguish itself from the cookie-cutter stores on which many of its national retail competitors rely. “Shopping here should be like a treasure hunt,” says the company ...
Marketing success in a slowdown
Marketing success in a slowdown

... false economy. Smart marketers know that less emphasis on marketing, even in lean times, equals fewer sales. And, experience from previous slowdowns shows that too much focus on customer acquisition at the expense of customer retention equals increased churn. In many respects, logic can often find i ...
The Marketing Environment, Ethics, & Social Responsibility
The Marketing Environment, Ethics, & Social Responsibility

... • Inflation—Rising prices caused by some combination of excess demand and increases in the costs of one or more factors of production. • Deflation—Falling prices. • Can decrease profits, lower investment returns, and bring widespread job layoffs. ...
Consumer behaviour
Consumer behaviour

... What is culture? Culture is the set of basic values, perceptions, wants and behaviours learned by a member of society from family and other important institutions. ...
Chapter 01 - Ohio University
Chapter 01 - Ohio University

... right customers involves treating customers as assets that need to be managed and maximized ...
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Services marketing

Services marketing is a sub-field of marketing, which can be split into the two main areas of goods marketing (which includes the marketing of fast moving consumer goods (FMCG) and durables) and services marketing. Services marketing typically refers to both business to consumer (B2C) and business to business (B2B) services, and includes marketing of services such as telecommunications services, financial services, all types of hospitality services, car rental services, air travel, health care services and professional services.Services are (usually) intangible economic activities offered by one party to another. Often time-based, services performed bring about desired results to recipients, objects, or other assets for which purchasers have responsibility. In exchange for money, time, and effort, service customers expect value from access to goods, labor, professional skills, facilities, networks, and systems; but they do not normally take ownership of any of the physical elements involved.There has been a long academic debate on what makes services different from goods. The historical perspective in the late-eighteen and early-nineteenth centuries focused on creation and possession of wealth. Classical economists contended that goods were objects of value over which ownership rights could be established and exchanged. Ownership implied tangible possession of an object that had been acquired through purchase, barter or gift from the producer or previous owner and was legally identifiable as the property of the current owner.More recently, scholars have found that services are different than goods and that there are distinct models to understand the marketing of services to customers. In particular, scholars have developed the concept of service-profit-chain to understand how customers and firms interact with each other in service settings,Adam Smith’s famous book, The Wealth of Nations, published in Great Britain in 1776, distinguished between the outputs of what he termed ""productive"" and ""unproductive"" labor. The former, he stated, produced goods that could be stored after production and subsequently exchanged for money or other items of value. But unproductive labor, however"" honorable,...useful, or... necessary"" created services that perished at the time of production and therefore didn’t contribute to wealth. Building on this theme, French economist Jean-Baptiste Say argued that production and consumption were inseparable in services, coining the term ""immaterial products"" to describe them.
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